Multiyear ILS-CISR Performance Work Statement.pdf

PERFORMANCE WORK STATEMENT

For

United States Air Forces Europe – Air

Forces Africa (USAFE-AFAFRICA)

Integrated Logistics Support (ILS-CISR) for Coalition ISR Systems and Tools:

SCi-TOOLSET

24 May 2021 https://media.usafe.af.mil/Art/shields/HQ%20USAFE.wmf https://media.usafe.af.mil/Art/shields/HQ USAFE.wmf�

TABLE OF CONTENTS

SECTION 1 DESCRIPTION OF SERVICES/GENERAL INFORMATION/ADMIN

1.1 Mission……………………………………….….……………………………... 3

1.2 Scope……………………………………….….………………………………. 3

1.3 Task Requirements……………………………………….….………………. 3

1.3.1 ILS for SCi-TOOLSET ………………………………………. 3

1.3.4 Management Requirements……………………………………….….……… 5

1.3.5 Deliverables……………………………………….….……………………….. 7

1.3.6 Period and Hours of Performance……………………….….………………. 7

1.3.7 Place of Performance……………………………………….….……………… 8

1.3.8 Contractor Identification Requirements & Performance of Work on………..9 Government Premises.

1.3.9 Physical Security……………………………………….….………………….. 9

1.3.10 Industrial Security……………………………………….….………………… 10

1.3.11 Quality……………………………………….….……………………………… 12

1.3.12 Contractor Reimbursement for Employee Travel Expenses for………….. 12 Temporary duty

1.3.13 Materials/Supplies…………………………………………………………….. 13

1.4 Mobilization Period.…………………………………………………………… 13

SECTION 2 SERVICES SUMMARY

2.1 Quality Assurance……….….………………………………………………… 14

2.2 Corrective Action Request……………………………………….….……….. 14

SECTION 3 GOVERNMENT-FURNISHED PROPERTY AND SERVICES

3.1 Government Furnished Property/Services.……………………..……….…. 16

3.2 Documents.……………………..……….…………………………………….. 16

3.3 Workplace.……………………..……….……………………………………... 16

SECTION 4 ENVIRONMENTAL CONFORMANCE

4.1 Conformance with Environmental Management Systems ….……………. 17

4.2 Conformance with Environmental Requirements …………………………. 18

SECTION 5 APPENDICES

Appendix A – Acronyms……..……………….….……………………………. 18

PERFORMANCE WORK STATEMENT

SECTION 1 DESCRIPTION OF SERVICES/GENERAL INFORMATION/ADMIN

1.1 Mission. U.S. Air Forces in Europe-Air Forces Africa, headquartered at Ramstein Air Base, Germany, is a major command of the U.S. Air Force and air component to both U.S. European Command (USEUCOM) and U.S. Africa Command (USAFRICOM), and, in the case of EUCOM, the primary U.S. element of the North Atlantic Treaty Organization (NATO) Air Command (AIRCOM). The USAFE-AFAFRICA Commander is responsible for delivering full-spectrum options to the Combatant Commanders, leading and supporting Joint, Coalition, NATO, and Warfighting Headquarters operations, and promoting regional stability through focused theater engagement. The command supports U.S. military plans and operations in Europe, the Mediterranean, the Middle East and parts of Africa.

1.2 Scope

1.2.1. The USAFE Integrated Logistics Support for Coalition ISR Systems and Tools (ILS-CISR- CISR) contract shall serve as a vehicle to provide broad technical support services to specific critical proprietary software TOOLSETs required to effectively operate as a coalition of allied nations conducting intelligence, surveillance, and reconnaissance (ISR) operations and maximize efficiency by ensuring USAFE-AFAFRICA interoperability with those allies. Tenant activities located on any USAFE base may utilize this contract vehicle when base contracting services are authorized as part of an approved host/tenant agreement. The nature of this work will at times demand the contractor be capable of quick response to deadlines. The required contractor support shall fall into the category of Engineering and Technical Services.

1.2.2. SCi-TOOLSET is currently mounted on the following hardware, although the software does not require this particular hardware and in the future it is intended to be installed on other existing COTS hardware used in EPIE: a Dell R730 server machine using vSphere ESX 6.0 with 16TB of local RAID storage, running a mixture of Windows server and Ubuntu Linux virtual machines? Additionally, the CONTRACTOR will need to sustain the Zodiac removable memory module (RMM) interface unit with associated STANAG 4575 NATO Advanced Data Storage (NADS) previously delivered to EPIE in anticipation of the requirement to ingest DB-110 airborne imagery pod data.

1.3 Task Requirements

1.3.1 Integrated Logistics Support (ILS-CISR) for the SCi-TOOLSET software deployed on the U.S. Battlefield Information Collection/Exploitation System (USBICES), which serves as the primary information system architecture of the USAFE-AFAFRICA/A2 managed European Partner Integration Enterprise (EPIE). Specific elements of ILS-CISR are as follows.

1.3.1.1 Long Reach Technical Support (LRTS) on-call, defined as support that is provided from CONTRACTOR’s facility via telephone, electronic chat, or electronic mail. CONTRACTOR will respond to all support calls placed within the standard working day (Monday through Friday, 8AM-5PM CET) on the same day, but in all cases initial response will be made no later than (NLT) the first UK business day following the request.

1.3.1.2 On-site Technical Support (OSTS), defined as scheduled travel of CONTRACTOR personnel to Ramstein Air Base (AB), Germany to install upgrades to the software or resolve a critical mission-impacting issue that cannot be resolved via LRTS. CONTRACTOR will plan for two such trips per calendar year, consisting of travel, lodging and per diem for no more than two

(2) personnel for no more than five (5) days on site.

1.3.1.3 Information Security Support for EPIE’s SCi-TOOLSET software. In order to maintain security accreditation and authority to operate on USBICES, SCi-TOOLSET software must meet all U.S. Department of Defense Chief Information Office (DoD-CIO) specified requirements for information security on a U.S. classified system. CONTRACTOR will ensure system security is maintained, while also ensuring minimal adverse impact to EPIE operations, through both scheduled security updates and the ability to address ‘zero day’ declarations if notification is provided via the LRTS process (para. 1.3.1.1). Specific requirements are as follows.

1.3.1.3.1 Maintaining the systems testing environment (EPIE-like hardware/software setup IAW IT industry best practices) established under contract #FA561320P0102 within the contractor’s Malvern, UK facility to allow offline testing of security updates and patches directed by DoD-CIO and delegated U.S. DoD activities (e.g., USBICES accreditors).

1.3.1.3.2 Scheduling quarterly on-site installation trips to Ramstein AB, Germany to install validated security updates post-laboratory testing. These trips will include no more than two (2) CONTRACTOR personnel on site at Ramstein AB, Germany for no more than five (5) days on site.

1.3.1.4 SCi-TOOLSET Upgrade/Enhancement Entitlement. The contractor will work closely with USAFE-AFAFRICA/A2 to ensure SCi-TOOLSET incorporates relevant lessons identified during ongoing EPIE activities into associated, supporting modules within the overall suite. Specific aspects of this task are as follows.

1.3.1.4.1 Deploying updates to the various software modules in use at USAFE-AFAFRICA’s EPIE as they are released and tested IAW DoD CIO and/or delegated security unit (e.g., DISA, USBICES) requirements. To the greatest extent, these should be deployed during the first scheduled quarterly security update visit following release. If a software upgrade is installed during an on-site trip, appropriate training and revised manuals, etc. should be provided prior to departure. If needed, up to an additional three (3) days on site is allowed.

1.3.1.4.2 Maintaining close contact with USAFE-AFAFRICA EPIE personnel as well as ISR professionals from NATO nations, Finland and/or Sweden to assist in the enhancement of the EPIE operational capabilities. Specifically:

1.3.1.4.2.1 The contractor will plan for on-site support three times per calendar year as requested by USAFE-AFAFRICA/A2 to observe and interact during exercises and/or trial events in which SCI-TOOLSET is employed, and including such enhancements as applicable in future product releases. This travel should include no more than two (2) company personnel for no more than then (10) workdays per trip.

1.3.1.4.2.2 If requested by USAFE-AFAFRICA/A2, the contractor will be prepared to host a Government visit to the Malvern, UK facility no more than twice per calendar year to inspect the test rig described above (para. 1.3.1.3.1), conduct product reviews and feedback sessions, etc.

The Government will bring no more than five (5) personnel for these events, which will last no more than two (2) days on site at the contractor facility, and will be coordinated at least 30 days in advance.

1.4 Management Requirements. The contractor manages all aspects of work associated with providing services to the Government via this contract. The contractor shall, as a minimum:

1.3.4.1. Manage employees and performance associated with any issued TO.

1.3.4.2. Develop and maintain a customer-oriented philosophy, create an environment that improves employee performance, solves programmatic issues and delivers high-quality performance.

1.3.4.3. Respond to Contracting Officer (CO), Program Manager (PM), COR Supervisor, or Contracting Officer’s Representative (COR) requests within 2 to 4 hours unless otherwise specified by the Government.

1.3.4.4. Identify, document and notify the Government of actual or potential contractor program management problems and deficiencies and report unresolved problems to the CO and PM (or FC/FD or QAP as identified in the TO PWS).

1.3.4.5. Perform corrective actions for all identified contractor program management problems and deficiencies IAW time frames specified by CO.

1.3.4.6. All travel shall be reimbursed IAW Para 1.3.13 of the PWS.

1.3.4.7. The contractor shall provide direct supervision of its own employees but shall not supervise or accept supervision from any Government personnel.

1.3.4.8. The contractor shall establish and maintain a Community of Practice (CoP) workspace on the Air Force Knowledge Now (AFKN) website. The purpose of this CoP workspace is to provide a web-based collaborative environment where customers can use and share information, have access to knowledge assets relevant to their needs; and create opportunities for communication and collaboration to conduct business, keep abreast of important issues, and solve problems. As administrator, duties include but are not limited to: controlling membership and viewers; establishing governance rules; and administering the CoP calendar, document folders, links, wiki, discussion forums, questionnaires, and events manager (registration).

1.3.4.8.1. Contractor is responsible for uploading all files and subsequent updates, creating and administering all customer accounts while providing telephone and email customer support Mon-Fri 0800-1700 Central European Time (CET).

1.3.4.8.2. The contractor shall ensure that their web application is professionally accomplished and accurately reflects the scope of services provided under this contract. The CoP shall include documentation to include but not limited to QAP nomination and appointment letters;

QAP training certificates (Phase I and II); contractor notification of QAP letters; QAP duties and responsibilities letters; Functional Director/Functional Commander appointment letters; QAP checklists/reports; and contractor quality control plan.

1.3.5. Deliverables. The contractor shall provide deliverables as specified below and as separately identified in the TO PWS to include timeframes for TO deliverables.

1.3.5.1. The contractor shall provide a Quarterly Status report of all task orders held by the contractor to the CO and PM (or FC/FD or QAP as identified in the TO PWS). The report shall contain the following information:

• Period covered by the report

• Contact Number

• TO number(s)

• Task Status (Significant Events and potential/outstanding or problem areas)

1.3.5.2. Funds and Labor-Hour Report for Each Task Order: The prime contractor shall prepare and maintain a Funds and Labor-Hour (LH task order only) Expenditure Report for each task order on a monthly basis. The prime contractor shall electronically submit this report to the PM (or FC/FD or QAP as identified in the TO PWS) and CO. The Funds and Labor-Hour Expenditure Report will be prepared and submitted by those individuals covered by company overhead and will not be directly charged to any specific labor category on a specific task order (This is the Government’s preferred method unless it conflicts with a company’s accounting practices).

1.3.6. Period of performance, work hours, holidays. The base period of performance (PoP) is for 1 calendar year following initial commencement of work at Ramstein AB, with the option to renew annually for four additional years, for a total potential PoP of 5 calendar years.

For each year, the period of performance is based on a standard 40-hour workweek (2000 work hours) unless otherwise specified in individual TOs. Contractors who work on Host Nation Federal Government holidays and beyond the standard 40-hour workweek, without other contract provisions, shall do so at no additional charge to the Government unless identified and approved by USAFE-AFAFRICA/A2 as an Extended Work Week (EWW).

1.3.7 Places of Performance. SCi-TOOLSET is installed at Ramstein AB, Germany. Any deployment of contractor personnel outside of the United Kingdom will be to Ramstein AB, Germany.

1.3.8. Contractor Identification Requirements & Performance of Work on Government Premises. Contractor personnel performing services on Department of Defense installations or other Government facilities shall ensure that they are readily identifiable as contractor employees.

1.3.8.1. Contractor employees without access to a Department of Defense or other Government communication systems shall:

1.3.8.1.1. Identify themselves as contractor personnel at the onset of every telephone call made from a Government telephone or any other phone if the call is made in support of any service provision to the Government;

1.3.8.1.2. Identify themselves as contractor personnel in all recorded messages including those, which are heard by callers attempting to contact contractor employees via answering machines or voice mail;

1.3.8.1.3. Identify themselves as contractor personnel at the onset of every meeting, conference or any other gathering attended in support of any service provision to the Government;

1.3.8.1.4. Identify themselves as contractor personnel on any correspondence, documents or reports accomplished or sent in support of any service provision to the Government, including but not limited to, correspondence sent via the U.S. Mail, facsimile or electronic mail (email) inclusive of “out-of-office” replies;

1.3.8.2. Any work under this contract which is performed by the contractor or any of its subcontractors on premises under Government control is subject to all requirements of this contract governing such work, and the following:

1.3.8.2.1. All contractor and subcontractor personnel shall, at all times, conspicuously display a distinctive badge provided by the contractor, identifying such personnel as employees of the contractor and shall observe and otherwise be subject to such security regulations as are in effect for the particular premises involved.

1.3.8.2.2. All contractor and subcontractor personnel shall be easily recognized by wearing Government provided security badges while working in a U.S. Government facility.

1.3.8.2.3. The contractor shall designate in writing, an on-the-premises representative to serve as point of contact for the contractor to the CO or their duly authorized representative.

1.3.8.2.4. All contractor and subcontractor employees shall dress appropriately for a professional work environment.

1.3.9. Physical Security. The contractor shall safeguard all Government property provided for contractor use and adhere to the Government property requirements contained in this contract.

At the end of each work period, all Government facilities, equipment and materials shall be secured.

1.3.10. Industrial Security.

1.3.10.1. Facility and Personnel Security Clearances: This contract requires contractor employees to have clearance to access NATO SECRET material. The contractor shall possess capability to support and employ personnel working up to that level. Individual TOs will identify specific clearance requirements.

1.3.10.2. Restricted Entry Requirements: The contractor shall arrange for entry into restricted areas, base entry, vehicle passes, and other requirements in conjunction with notification of the Government security activity.

1.3.10.3. Classified Materials: The contractor shall not remove classified reference materials from Government installations. The contractor shall process classified materials on TEMPEST certified computers that have been approved by the Government for transmission of classified materials at the level of the security clearance required.

1.3.10.4. Listing of Employees. The contractor shall maintain a current listing of employees to include key personnel. The list shall include the employee's name, social security number and level of security clearance. The list shall be validated and signed by the company Facility Security Officer (FSO) and provided to the Sponsoring Agency’s Security Manager and CO. An updated listing shall be provided within 10 calendar days of a change in an employee's status or information.

1.3.10.5. Security Training. The contractor shall provide employees with training required by DOD 5200.1-R, Information Security Program Regulation and AFI 31-401, Information Security

Program Management. The contractor shall also provide initial and follow-on training to their contractor personnel who work in Air Force controlled/restricted areas (explained in AF 31-101, Air Force Installation Security Program).

1.3.10.6. COMSEC Notice. All communications with DoD organizations are subject to COMSEC review. Contractor personnel shall be aware that telecommunication networks are continually subject to intercept by unfriendly intelligence organizations. The DoD has authorized the military departments to conduct COMSEC monitoring and recording of telephone calls originating from, or terminating at, DoD organizations. Therefore, contractor personnel are advised that any time they place a call to, or receive a call from, an USAF organization, they are subject to COMSEC procedures. The contractor shall assume the responsibility for ensuring wide and frequent dissemination of the above information to all employees dealing with official DoD information.

1.3.10.7. Weapons, Firearms and Ammunition. Contractor employees are prohibited from possessing weapons, firearms, or ammunition, on themselves or within their contractor-owned vehicle or privately-owned vehicle while on any installation covered under this contract.

1.3.10.8. For Official Use Only (FOUO). The contractor shall comply with DoD 5400.7-R, Chapter 4, DoD Freedom of Information Act (FOIA) Program, requirements. This regulation sets policy and procedures for the disclosure of records to the public and for marking, handling, transmitting and safeguarding FOUO material.

1.3.10.9. Reporting Requirements. Contractor personnel shall report to an appropriate authority (QAP, CO, and Government Office Manager) any information or circumstances of which they are aware may pose a threat to the security of DOD personnel, contractor personnel, resources and classified or unclassified defense information.

1.3.10.10. DD Form 254. The contractor shall comply with the security requirements in accordance with DD Form 254, DoD Contractor Security Classification Specification.

1.3.11. Quality

1.3.11.1. Quality Control. The contractor shall develop, implement and maintain a comprehensive quality control plan that assures compliance with all requirements of this contract and associated TOs. The contractor shall:

1.3.11.1.1. Support and not interfere with QAP, state, federal and other CO designated personnel in the performance of their official duties.

1.3.11.1.2. Permit the CO or authorized representative access to all records, data and facilities used in the performance of the TO. Access shall be provided within 1 workday of the request and shall be for the purposes of verification of allowable cost, verification of personnel qualifications and items otherwise deemed necessary by the CO.

1.3.12. Contractor Reimbursement for Employee Travel Expenses for Temporary Duty

1.3.12.1. Contractor employees may have occasion under this contract to travel from their regular duty location to a temporary duty location. All contractor travel shall be approved by the PM (or FC/FD or QAP as identified in the TO PWS) or CO prior to its occurrence.

1.3.12.1.1. Travel 100 kilometers or more outside the Government assigned work areas will be performed using official Letters of Identification (LOIs) and NOT Government TDY orders for contractor employees. LOIs shall be prepared by the contractor for coordination and funding by the QAP, with approval from the Contracting Officer (CO), to include per diem in accordance with the Joint Travel Regulation (JTR). The contractor shall generate a Travel Authorization Request (TAR) and forward to the QAP for approval prior to contractor’s travel.

1.3.12.1.2. Transportation, per diem, and lodging expenses required in the performance of temporary duty shall be reimbursed to the contractor in accordance with the Federal Acquisition Regulations (FAR) 31.205-46. Lodging shall be reimbursed at actual costs incurred but shall not exceed the maximum allowable rate as set in the JTR. Travel expenses shall be reimbursed under the Travel Contract Line Item in Section B of the contract. Reimbursement for travel shall be limited to those expenses specifically authorized by the above-referenced regulations. When commercial air travel is authorized, the contractor shall utilize coach, tourist, or similar accommodations.

1.3.12.1.3. The contractor shall be paid a per diem allowance for each day an employee is required to remain overnight away from his/her normal duty station while on official temporary duty status. Payment of per diem allowance and related rates shall be in accordance with the current JTR. When Government quarters are available and approved, the contractor employee shall use them.

1.3.12.1.4. The contractor shall be reimbursed for travel and per diem expenses in accordance with the regulations cited above, not to exceed amounts allowable under the JTR. Payment shall be made directly to the contractor on a cost-reimbursable basis, upon submission of proper invoices and supporting documentation.

1.3.12.1.5. Invoices for reimbursable travel shall be submitted as soon as possible but within 30 days from the end of the travel period.

1.3.13. Materials/Supplies The contractor shall propose and furnish materials/supplies as identified in the TO PWS. The deliverables identified in Para 1.3.5 are not considered materials under this paragraph.

1.4. Mobilization Period

1.4.1. The contractor shall have one month to prepare and become fully operational to assume complete contract responsibility for task orders awarded. The contractor shall accomplish such tasks as becoming familiar with work sites, hiring and training personnel, meeting with Government staff members and transitioning with outgoing contractor.

SECTION 2 SERVICES SUMMARY (SS)

2.1. Quality Assurance. The Government will evaluate performance of the services listed in the SS to determine if they meet the performance thresholds. Additional performance objectives may be added at the task order level if determined necessary by the Government.

When the proper level of performance is not met, the CO will issue a Corrective Action Request (CAR). QAP will follow the methods of surveillance specified in the Performance Plan.

Government personnel will record all surveillance observations. When an observation indicates defective performance, QAP will require the contractor to initial the observation. The initialing of the observation does not necessarily constitute concurrence with the observation, only acknowledgment that they have been made aware of the defective performance.

2.2. Corrective Action Request. CAR or electronic equivalent will be initiated by QAP when contract requirement findings and subsequent corrective action are to be taken.

2.2.1. Performance Deficiency Resolution. Contractor shall take immediate action to correct all Government reported deficiencies and to prevent recurrence of the deficiency.

SS TABLE

Performance Objective PWS

Paragraph Threshold

(1) Develops and submits all required deliverables

1.3.5 No late deliverables. Provide accurate, current, and timely submission of deliverables. No more than two sets of corrections/edits and all corrections must be accomplished within two working days.

(2) Successfully meets requirements of TO

1.3.1 Contractor receives less than two validated

customer complaints/corrective action requests for the period of performance for each TO. The contractor successfully resolves customer complaints within 14 calendar days of receipt, 100% of the time.

(4) Successfully meet all security requirements

1.3.10 Contractor must meet and maintain all security

requirements, 100% of the time.

(5) Successfully meets all aspects of contractor provide quality control plan

1.3.11 Contractor must be in compliance with their quality

control plan requirements, 95% of the time.

(6) Successfully maintains contract file website

1.3.4.8 Contractor maintains web application by uploading

all files within 3 work days of distribution. Creates user accounts and resolves customer support issues within 5 work days.

SECTION 3 GOVERNMENT-FURNISHED PROPERTY AND SERVICES

3.1. Government Furnished Property (GFP)/Services. The contractor shall ensure accurate control and accountability of all GFP in accordance with Government regulations and the property clauses contained in the contract. The contractor shall perform general and administrative work off the Government facility. Other than the GFP listed below, specific services and property to be provided to the contractor, for official use only, will be identified in each TO PWS.

3.2. Documents. Unless otherwise indicated in a particular TO, the Government will furnish or make available to the Contractor any documentation/material deemed necessary to accomplish requirements of the TO.

3.3. Workspace. Unless otherwise specified in the PWS for any specific TO, the Government will provide the contractor adequate workspace to perform the requirements of the TO if on Government facilities and all office supplies necessary to perform the requirements of the TO.

SECTION 4. ENVIRONMENTAL CONFORMANCE

4.1 Conformance with Environmental Management Systems. The Contractor shall perform work under this contract consistent with the relevant environmental policy and objectives identified in the installation environmental management system (EMS) applicable for your contract. The Contractor shall perform work in a manner that conserves water, energy and other resources to the maximum extent feasible and ensure minimum production of waste as possible, giving preference to recycling and reutilization opportunities. Furthermore, the Contractor shall give preference to less toxic materials whenever available and still reliable for their work. In the event an environmental nonconformance or noncompliance of host nation and USAF environmental laws and regulations associated with the contracted services is identified, the contractor shall take corrective and/or preventative actions. In the case of a noncompliance, the Contractor shall respond and take corrective action immediately. In the case of a nonconformance, the Contractor shall respond and take corrective action based on the time schedule established by the EMS Coordinator. In addition, the Contractor shall ensure that their employees are aware of the environmental management system on base and how these requirements affect their work performed under this contract.

4.2 Conformance with Environmental Requirements. The contractor shall perform all work in accordance with applicable German and U.S. Air Force environmental laws, regulations and operating standards, including but not limited to the Final Governing Standards (FGS) for Germany. The contractor shall be immediately capable of understanding and addressing environmental laws and regulations as they pertain to work performed under this contract.

The FGS for Germany and other important environmental laws & requirements applicable for all contractors working on base can be found at the EMS Sharepoint Website:

https://ice.usafe.af.mil/sites/EMS/Legal%20%20Other%20Requirements/Forms/AllItems.aspx https://ice.usafe.af.mil/sites/EMS/Legal%20%20Other%20Requirements/Forms/AllItems.aspx

Appendix B – Technical Expert (TE) Job Description and Qualifications

ACRONYMS

AB Air Base ASCAS Automated Security Clearance Approval System CAR Corrective Action Request CM Configuration Management CO Contracting Officer COMSEC Communications Security CSRD Computer Systems Requirements Documents CVS Contractor Verification System DOCPER DoD Contractor Personnel Office DoD Department of Defense DoDD Department of Defense Directive EUCOM European Command FD Functional Director FOIA Freedom of Information Act FOUO For Official Use Only FRD Formally Restricted Data FSO Facility Security Officer GFE Government Furnished Equipment GFP Government Furnished Property HQ USAFE Headquarters United States Air Forces Europe IAW In Accordance With ICD Intelligence Community Directives IV&V Independent Verification and Validation LAN Local Area Network NAC National Agency Check NATO North Atlantic Treaty Organization NISPOM National Industrial Security Program Operating Manual O&M Operations & Maintenance PM Program Manager PP Performance Plan PWS Performance Work Statement QAP Quality Assurance Personnel QCP Quality Control Plan RD Restricted Data SOCEUR Special Operations Command Europe SS Service Summary TO Task Order