Medical Materiel Tech PWS_23June2021.pdf

MEDICAL MATERIEL TECHNICIAN

Performance of Work Statement (PWS)

1.0 REQUIREMENTS

1.1 The government requires one Full Time Equivalent (FTE) for this PWS. The Contractor shall provide a Medical Materiel Technician to treat and/or support the treatment of the patients of the 31st Medical Group, Aviano Medical Treatment Facility (MTF).

1.1.1 The MTF intends on the services, as identified in this PWS, to be performed by a qualified Technical Representative (TR) and the contractor will conduct the TR work.

1.1.2 Performance shall be in accordance with the requirements contained in this document in addition to the professional standards of the Joint Commission, USAF Medical Services standards, and any local standards maintained by the unit.

2.0 DUTY HOURS

2.1 The FTE will work no more than 40 hours per week. The FTE shall be available Monday through Friday, 0730 until 1630 Central European Time (CET). The FTE shall not work more than 8 hours per day.

2.2 The Contractor will not be required to work on, the following days:

2.2.1 New Year’s Day

2.2.2 Martin Luther King’s Birthday

2.2.3 Presidents Day

2.2.4 Memorial Day

2.2.5 Juneteenth

2.2.6 Independence Day

2.2.7 Labor Day

2.2.8 Columbus Day

2.2.9 Veteran’s Day

2.2.10 Thanksgiving Day

2.2.11 Christmas Day

2.2.12 USAFE Family Days

2.2.13 Any other military-sponsored Wing holiday

2.3 The FTE’s lunch period shall be 60 minutes. This lunch period shall be coordinated with the government supervisor or FRED to alleviate any scheduling conflicts.

2.4 For unusual and compelling circumstances (e.g., weather emergencies) in which the Commanding Officer (CO) either excuses all facility personnel from reporting to work or dismisses all personnel early, the FTE shall still accrue a normal days pay.

3.0 ABSENCES AND LEAVE

3.1 The FTE shall be allowed up to 24 days of absences per year for vacation, sick leave, and miscellaneous reasons. The absences are to be coordinated with, and at the discretion of the Flight Commander. Absences will not excuse the performance of any duty under this contract.

3.2 Planned absences from assigned duties shall be requested with 15 working days advance notice, in writing, to the government Supervisor or FRED.

4.0 DUTIES AND RESPONSIBILITIES. The FTE shall perform a full range of duties consistent with their labor category, education, training, experience, clinical privileges (as applicable) and assigned position.

4.1 Perform a broad range of standard receiving assignments. Verify shipments. Match specific item ID by name, stock number, letter, code, quantity, or unit of issue on containers. Unload incoming shipments, scan bar codes, or key receipt information into automated record system.

4.2 Perform a broad range of standard storage assignments. Store, stack, palletize, and/or rotate items considering their use, size, shape, quantity, and special handling requirements. Match, check, and compare data on storage instruments with materials to be stored against materials already in storage locations.

4.3 Perform tasks involved in issuing/shipping items. Select and assemble items based on priority, type of material, mode of transportation, destination, and type of transaction.

4.4 Assist in accomplishing inventories by counting items and properly completing tally listings and other inventory documents.

4.5 Operate automated material handling and identification equipment to include mobile stock selectors and electromechanical automated equipment such as high rise automated storage and retrieval vehicles, to move, stack and unstack, load and unload, bin, and position material.

4.6 Perform material handling duties, including the use of tools and other equipment, in a safe manner, utilize safety practices and procedures, and comply with established safety rules and regulations.

4.7 Maintain documents electronic records.

5.0 EDUCATION AND TRAINING REQUIREMENTS

5.1 Formal Education. The FTE must have High School diploma or General Educational Development (GED) equivalency.

5.2 Experience. The FTE is required to have 12 months of full-time experience in Logistics Management or equivalent in the last 36 months.

5.2.1 Preferred experience. Defense Medical Logistics Standard Support (DMLSS) system, project management, and forklift operation.

6.0 ADDITIONAL QUALIFICATIONS

6.1 Language Requirement. The FTE shall read, understand, speak, and write English fluently.

6.2 The FTE must be knowledgeable in medical privacy and confidentiality (Health Insurance Portability and Accountability Act [HIPAA]); accreditation standards of Accreditation Association for Ambulatory Health Care (AAAHC) and The Joint Commission (TJC).

6.3 Computer applications/software to include Microsoft Office programs, MS Outlook (e-mail), and internet familiarity is required.

6.4 The ability to input, extract and format data from established databases is desired.

6.5 The FTE must be skillful and tactful in communicating with people who may be physically or mentally ill, uncooperative, fearful, emotionally distraught, and occasionally dangerous.

6.6 The FTE must possess organization, problem-solving and communication skills to articulate medical requirements to medical and non-medical staff in a professional and courteous way.

7.0 FAILURE AND/OR INABILITY TO PERFORM

7.1 This contract may be terminated if the FTE fails to provide the requested physical certification in accordance with Paragraph 8, HEALTH REQUIREMENTS, or if privileges are not granted to the FTE at the discretion of the CO.

7.2 Any FTE demonstrating impaired judgment, shall be removed from providing health care services. The government reserves the right to remove any FTE who, in the judgment of a licensed physician, is impaired by drugs, alcohol or physical illness. The FTE may be allowed to return to work under the terms of this contract only with prior government approval.

7.3 If the FTE is required to leave Italy and can no longer perform the required services, a notification must be provided to the CO as early as possible but at a minimum two weeks from the final day of service.

8.0 HEALTH REQUIREMENTS

8.1 Not later than five (5) working days prior to commencement of work, the FTE shall furnish a completed Public Health MEHP In-Processing Questionnaire to the government Supervisor or FRED.

8.2 Occupational Safety and Health Administration (OSHA) requires that all Health Care Workers who will have occupational exposure to blood or body fluids, or other potentially infectious materials, shall receive Hepatitis B vaccine, sign a voluntary declination, or have documented proof of immunity to Hepatitis B infection. Personnel who sign declinations may change their minds at any time and receive the Hepatitis B vaccine without penalty.

8.3 The MTF will provide emergency health care for the FTE for injuries incurred while on duty in the

MTF. These services will be billed to the contractor at the current full reimbursement rate.

8.4 Physical examination must be current and the FTE needs to be able to lift up to 50 pounds (lbs).

9.0 GENERAL INFORMATION

9.1 Orientation. The FTE shall participate in the MTF orientation briefing/training for newly assigned personnel to include regulations specific to their professional specialty, clinic and Air Force policy and procedures.

9.2 In-processing and out-processing. In compliance with local standards, the FTE must complete in-/out-processing actions within 45 days.

9.3 Security. The FTE shall provide all pass and identification items required for contract performance. The

FTE shall return all identification media to the Pass & ID office upon completion/termination of the contract, as appropriate.

9.4 Common Access Card (CAC). The FTE will be required to receive a CAC while performing under this contract. Failure or inability to receive a CAC will result in contract termination.

9.5 National Agency Check (NAC). As a minimum, the FTE shall successfully complete a NAC before operating government-furnished workstations that have access to Air Force automated information systems. Contractors receiving unfavorable NACs shall not be employed.

9.5.1 The government will submit requests for investigations on AF Form 2583, “Request for

Personnel Security Action”, at no additional cost to the contractor. The FTE shall comply with the requirements of DoD 5200.2-R, Personnel Security Program, and AFI 33-119, Air Force Messaging.

9.6 Physical Security. The FTE shall safeguard all government property, including controlled forms provided for use. At the close of each work period, government equipment, facilities, and other valuable materials shall be secured.

9.7 Entry Procedures to Controlled/Restricted Areas. The FTE shall comply with local base procedures for entry to Air Force controlled/restricted areas where FTE will work.

9.8 Key Control. The FTE shall ensure keys issued by the government are properly safeguarded and only used by authorized personnel.

9.8.1 The FTE shall use keys to open work areas for authorized staff engaged in performance of their duties. Lost keys shall be reported immediately to the assigned Flight Commander or his/her designee.

9.8.2 The government will replace lost keys or perform re-keying at the expense of the contractor, which will be deducted from their monthly payment.

9.9 HIPAA. In accordance with DoD 6025.18-R “Department of Defense Health Information Privacy

Regulation,” 24 January 2003, the FTE meets the definition of Business Associate. Therefore, a Business Associate Agreement is required to comply with both the Health Insurance Portability and Accountability Act (HIPAA) Privacy and Security regulations regarding health information as defined in this clause, DoD 6025-18-R, DOD 8520.02-R and AFI 41-217. Additional requirements will be addressed when implemented.

9.10 PHI. In accordance with 45 CFR 164.502, the FTE agrees to use all appropriate safeguards to maintain integrity of Protected Health Information (PHI) and prevent use or disclosure other than as provided by this contract. The FTE will report awareness of PHI security incidents to the government.

10.0 Service Summary

11.0 APPLICABLE PUBLICATIONS AND FORMS.

11.1 Publications and forms applicable to the performance of work statement (PWS) are listed below.

PERFORMANCE

OBJECTIVES

PWS

Paragraph

Performance Threshold Remedies

Complies with safety policies

1.2.2 Zero violations are standard

(Can exceed by actively preventing violations).

Remedial training will be provided to the FTE.

Hygiene and grooming meet hospital standards.

1.2.2

No more than 3 valid customer complaints.

If more than 3 valid customer complaints are received, the CO will meet with contractor to explain what is expected when referring to hygiene and grooming in a hospital environment.

Maintains professional manners and displays

1.2.2 No more than 3 valid

customer complaints.

If more than 3 valid customer complaints are received, the CO, along with 31 MDG, will meet with contractor to explain what professional manner and displays are expected when dealing with patients.

Available for work at the appointed times.

2.1 No more than 3 instances of

tardiness or leaving early in a quarter

If more than 3 instances of tardiness or leaving early in a quarter are reported, the CO will calculate the percentage to be deducted on the monthly fee.

Adheres to work duties and schedule for shifts other than normal duties hours as required

2 No unplanned absences are authorized.

If a valid unplanned absence is reported, the CO will calculate the percentage to be deducted on the monthly fee and it will be reported to the 31 MDG Commander, or designee or Mission Owner. Any required actions to be taken will be determined by the CO.

Perform and operate independently at a high level of competency

4 No more than 3 minor discrepancies in a quarter.

If more than 3 valid customer complaints are received, the CO, along with 31 MDG, will meet with FTE to explain service expectations.

Completes all in-processing and out-processing within 31 MDG requirements

9.2 The individual must

complete in-/out-processing within 45 days.

31 MDG will not allow individuals to perform required duties until in-processing is complete.

Adheres to all HIPAA requirements

6.2

9.9

Standard is zero breaches of HIPAA requirements.

Every time the FTE breaches the HIPAA requirements it will be reported to the 31 MDG Commander, or designee or Mission Owner. Any required actions to be taken will be determined by the CO, along with 31 MDG Commander or designee.

11.2 The FTE is obligated to follow those publications. These publications are available in the MTF and maintained by the government.

11.3 Supplements or amendments to listed publications from any organizational level may be issued during the life of the contract.

11.3.1 The contractor shall immediately implement those changes in publications.

11.3.2 For changes in publications which result in a price change.

11.3.2.1 Prior to implementing any change the contractor shall provide a proposal for increase or decrease in the price to the CO within 30 days of receipt of the change by the contractor.

11.3.2.2 The CO and the contractor shall negotiate the change into the contract under the provisions of the contract clause entitled "Changes".

11.3.2.3 Failure of the contractor to submit a price proposal within 30 days from receipt of the change shall entitle the government to performance in accordance with such change at no increase in price.

11.4 Publications and forms are also available electronically through the internet. For example, http://www.e-publishing.af.mil/ is the Air Force's e-Publishing site and one way to obtain Air Force Instructions. DoD Directives can be found at https://www.esd.whs.mil/DD/.

PUB NO. TITLE

DEPARTMENT OF DEFENSE REGULATIONS/ MANUALS/ INSTRUCTIONS/ DIRECTIVES

DoDD 5200.2 Personnel Security Program DoDD 5400.11 Privacy Program DoD 5400-07 DoD Freedom of Information Act Program DoDD 5500.7 Standards of Conduct DoD 6025.18 HIPAA Privacy Rule Compliance in DoD Health Care Programs DoDD 8500.1 Cybersecurity DoDI 1402.5 Criminal History Background Checks in individuals in Child Care Services DoDI 1100.22 Policy and Procedures for Determining Workforce Mix

AIR FORCE INSTRUCTIONS/MANUALS

AFI 16-1404 Air Force Information Security Program AFI 31-501 Personal Security Program Management AFI 33-322 Records Management and Information Governance Program AFI 44-102 Medical Care Management AFI 44-119 Medical Quality Operations AFI 48-104 Tobacco Free Living AFI 71-101V1 Criminal Investigations AFMAN 33-152 User Responsibilities and Guidance for Information Systems AFMAN 33-202 Freedom of Information Act Program AFMAN 33-363 Management of Records AFMAN 48-105 Public Health Surveillance

FORMS

DD Form 1172 Application for Uniformed Services Identification Card Standard Form 86 Questionnaire for National Security Positions FD Form 258 FFBI US Department of Justice Fingerprint Card https://www.esd.whs.mil/DD/