Manage JAGGAER Supplier Registration and Account.pdf
PDF 741 KB Posted
- Attached to
- Actuarial Services Consultant State and local contract opportunity
- Solicitation number
- SERS RFP 25-013
- Issued by
- Dauphin County, Harveys Lake Borough, Pennsylvania
About this file
This document is a user guide for managing supplier registration and account settings in the Commonwealth of Pennsylvania's JAGGAER Supplier Management System. The guide provides detailed instructions for suppliers and administrators on how to navigate the JAGGAER Supplier Network, including steps for updating registration profiles, managing user accounts, adding or removing users, and assigning user roles and permissions. Key functionalities include editing business details, adding commodity codes, updating security settings, and creating new user requests.
The guide emphasizes that administrators have full access to manage company information, with the ability to search for users, modify user profiles, change security settings, and control access levels. It provides contact information for technical support, including the DGS Bid Room and JAGGAER Customer Support Team. The document includes step-by-step screenshots demonstrating how to perform various administrative tasks within the system, such as searching for users, editing user roles, and sending new user registration requests. A sample email is also included showing the new user registration process for the JAGGAER Supplier Network.
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| File | Type | Posted |
|---|---|---|
| Account Management Links.pdf | ||
| Registration Guide PA Supplier.pdf |
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Text version
February 2021
Manage the JAGGAER Supplier Registration and Account
This guide will assist suppliers on how to manage their companies Commonwealth of Pennsylvania’s JAGGAER Supplier Management System and JAGGAER Supplier Network account and users. Administrators are the only users that have permission to manage the company’s registration and account. The Administrator is the person who completed the initial registration process for the company; has full access and permissions to manage the company information; add/remove users, and assign user roles for the account.
Supplier Help: For system navigation questions, please contact the DGS Bid Room at 1-877-435-7363 ext. 2 or RA-
GSJAGGAERHELP@pa.gov; For Jaggaer technical issues (i.e. problems logging in and password related issues), please contact the
Jaggaer Customer Support Team at 1-800-233-1121 opt 2.
Disclaimer: All information contained within this document is for example purposes only.
1. On the PA JAGGAER Portal Home page, select the Manage Registration Profile link to make any changes to the registration.
mailto:RA-GSJAGGAERHELP@pa.gov mailto:RA-GSJAGGAERHELP@pa.gov
2. Make changes in any of the applicable section(s) of the registration. Note: Navigate to the Business Details section to add or remove commodity code(s). If you are adding commodity codes associated with an Invitation to Qualify (ITQ) Contract (i.e.
86000000-ITQ-82), please review the ITQ Application Guide page on the DGS website for instructions.
a. Select the Edit button to search and add commodity codes. Choose the Edit button to remove a code.
b. Add keywords to describe the products or services offered by your company. (Optional)
c. Select the Save Changes button before navigating to any other section.
https://www.dgs.pa.gov/Materials-Services-Procurement/Pages/ITQApplicationGuide.aspx
You will be required to complete the ITQ Prequalification sections for the new ITQ Commodity Code(s) you are applying for.
3. Select the Title link (i.e., ITQ Statement of Work) for each section to review and complete required fields. Note: Make sure you select the Save Changes button after making any edits to the registration.
Administrators should navigate to the JAGGAER Supplier Network to manage users and any other customer registrations. Follow the below steps to search, add, delete, or inactivate users.
1. Select the User icon to navigate to the JAGGAER Supplier Network page.
2. Select the Return to JAGGAER Supplier Network button.
The JAGGAER Supplier Network account allows Administrators to update the company’s network profile, manage customer registrations, add users, and access online help support.
3. Select the View Your Company’s Network Profile link to access basic profile information.
The basic information sections are not required to be completed by the Commonwealth of Pennsylvania. This information is relevant to the JAGGAER Supplier Network’s global view and maybe required if your company is registered with other customer portals.
Note: The History tab provided details of changes made to the company’s network profile.
4. Select the Administer icon in the left navigation to view the options.
a. Choose the Manage Users menu item.
5. Select the Search for Users menu item to search and view a list of active or deactivated users.
6. Enter username in the Quick Search field or select the Add Filter tab to search by certain criteria.
Note: Choose the Manage Customer Registrations link to access and view registrations for other organizations.
b. Enter a search term and select the Apply button for results.
a. Choose a Filter from the list to apply.
7. Select the Username link to view and manage the user’s profile.
a. Make any necessary changes to the user’s information and select the Save Changes button.
b. Expand the Update Security Settings section to access and change the user’s password and/or security question(s).
c. Expand the User Roles and Access section to assign and/or remove roles available to the user.
e. Select the Arrows to add or remove roles.
f. Select the Save Changes button.
8. Choose the Administration or Supplier Portal link to view the user permissions.
d. Select the Assigned Roles link.
a. Select the Edit Section link to make changes to the assigned permissions.
Default permissions are automatically set and configured for the assigned user role. It is recommended to leave as defaulted however it is at the discretion of the Administrator to change if necessary. Select the Save Changes button if any updates are made.
9. To create and assign a new user, the Administrator will need to send a new user request. Select the Administer icon.
a. Choose the Send New User Request menu item.
b. Complete the required fields, assign role, and select the Send User Request button.
Once the user request is sent, the system will automatically navigate to the View Pending User Registrations page to verify and/or act on the request. Administrators have the option to create a new user request or reject a request (use Actions button) on this page.
Below is a copy of the email the user will receive.
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