A1_PWS_-_Long_Term_MHE.pdf

PERFORMANCE WORK STATEMENT (PWS)

MATERIAL HANDLING EQUIPMENT LEASING

AHMED AL JABER AIR BASE (AJAB), KUWAIT

(1 JUN 2019)

1. DESCRIPTION OF SERVICE

1.1.SCOPE OF WORK. This requirement is for non-personal service. The Contractor shall provide Material

Handling Equipment (MHE) in accordance with this PWS. The contractor shall provide all labor, transportation, MHE, materials, personnel and supervision necessary to supply a safe operational MHE in accordance with this contract. In addition, the Contractor shall provide scheduled and unscheduled maintenance to ensure the MHE is in a safe and serviceable condition IAW the MHE manufacturer’s standards throughout the lease period. In the case of the MHE requiring extensive maintenance, a temporary MHE replacement will be provided by the contractor within (24) hours until maintenance is completed.

2. DEFINITIONS

Abuse – Equipment abuse is defined as any damage to the MHE which is intentional in nature and could have been avoided. Examples include, but are not limited to, wind damage, improper re-fueling, missing scheduled maintenance appointment without prior coordination, and unreported damage on the MHE.

Accident Repairs – Repairs as a result of collision, regardless of cause.

Act of God – is a legal term for events outside of human control, such as sudden floods or other natural disasters, for which no organization/individual can be reasonably held responsible.

Defects – Unserviceable parts and/or systems which do not meet the manufacturer’s standards due to defective parts or poor quality maintenance service which is not caused by the customer’s misuse.

Disabled MHE – MHE which is unsafe and unserviceable, as determined by the Technical Point of Contact, to the point it cannot be driven without causing harm to the driver, MHE, or the local area.

Discounted Monthly Rate – Prorated Daily Rate to be negotiated by the KO if a substituted MHE is delivered instead of the requested MHE.

Early Date of Return – Date prior to the end of contracted Period of Performance.

Exceptional Condition – Free of dents, dings, mars, scratches, broken plastic, torn seats, stains, leaks, loose components, and rattling.

Equal or Greater MHE Type – Lease rate is equal to or greater than contracted MHE.

Fair Wear and Tear – Damages which occur during normal use or due to the aging of the MHE which can be based on the age and mileage of the MHE; examples of fair wear and tear are minor dents, scratches, tire wear, brake wear, windshield chips, and other incidental damages.

Government – Government of the United States.

Hostile Act – An act of war or aggression as determined by the Special Purpose Marine Air Ground Task Force (SPMAGTF-CR-CC) 19.1 Staff Judge Advocate or Office of Special Investigation.

Incidental Fees – Approved fees which are not classified as rent or lease fees. Examples of incidental fees are cost for minor damages.

Independent Sources – Independent subcontractors which are not related, affiliated, nor influenced by the prime contractor or other subcontractors.

Joint Inspection – An inspection performed by both the Government representative and the contractor representative in order to document the condition of the MHE on the day of acceptance. The document template shall be provided by the Contractor and approved by the Government.

KO – Contracting Officer

Long Term Lease – Entire period of the lease for MHE which is (120) days or longer.

MHE – Material Handling Equipment

Prime Contractor – Contractor who has a contract directly with the Government.

Prorated Daily Rate – Monthly rate/30 days.

Rent/Lease – MHE is in the possession of the Government.

Scheduled Maintenance – Periodic prescribed inspections or servicing of the MHE, accomplished on a calendar or hours-of-operation basis in accordance with the manufacturer’s recommended intervals.

TPOC – Technical Point of Contact appointed by the KO

Unscheduled Maintenance – Maintenance which is not scheduled but is required to correct deficiencies and restore the MHE to a safe and serviceable condition IAW the MHE manufacturer’s standards.

3. MHE ACCEPTANCE: CONTRACTOR TO GOVERNMENT

3.1.The Contractor shall deliver the MHE, no later than three days prior to the Period of Performance, to the main gate of Ahmed Al Jaber Air Base (AJAB) unless otherwise requested by the KO. The Contractor shall make every effort to deliver MHE in the morning unless otherwise requested by the KO.

3.2.The customer relies on the Contractor to deliver the MHE on the agreed delivery date to accomplish their mission. If the Contractor fails to deliver the MHE on the required delivery date, the Contractor shall give the Government consideration. At the KO’s discretion, the consideration may be but are not limited to one of the following:

Deducting rent at a daily rate for the number of days the MHE is late.

Accepting a loaner of equal or greater MHE type long term. If the TPOC approves the loaner, the

Contractor shall charge the same or discounted monthly rate until the MHE can be replaced with the requested MHE.

Cancelling the order in its entirety

3.3.The Contractor shall deliver the MHE early enough to be in-processed and available on the date and time specified by the KO, TPOC, or designated representative and allow for out-processing time of the outgoing MHE. This overlapping period will not exceed three (3) days. The Contractor shall notify the KO if the Government fails to turn in the old MHE on the agreed upon date and time. If the MHE is not turned in to the Contractor due to Government negligence, the customer will be notified and the rent period shall begin/end as documented in writing via e-mail.

3.4.The Contractor shall provide the TPOC and the KO a MHE phase out plan 30 days prior to contract expiration.

The contractor will assist with MHE exchange at the end of the period of performance.

3.5.If the currently leased MHE is filling a vacancy of the requested MHE and the Contractor cannot deliver the specified MHE type, the Contractor shall submit a Non-Availability Statement via e-mail to the KO. The following sentence shall be included in the Non-Availability Statement: “I certify on behalf of (Company Name) the requested MHE is not currently in stock.” Also on the Non- Availability Statement, the Contractor must specify MHE type(s) (i.e., 5k 4x4 Telescoping Forklift) unable to meet the requested MHE requirement and agree to deliver the proper MHE no later than (dd/mmm/yyyy). The contractor may fulfill the requested MHE vacancy with a greater than or equal MHE type at the equivalent or discounted daily rate. (Example:

An 8K forklift with 5K fork carriage may be substituted for a 5K forklift authorization, at the 5K forklift price).

3.6.The Contractor and the TPOC shall perform a joint inspection prior to accepting MHE. The inspection shall document the date of the inspection and the condition of the MHE in detail on a joint inspection sheet provided by the Contractor. Only personnel appointed in writing by the KO are authorized to accept MHE’s on the Government’s behalf.

3.7.MHEs shall be in exceptional physical condition and mechanically sound with no visible leaks, damages or signs of wear and tear IAW the MHE manufacturer’s standards. If the MHE does not meet the MHE manufacturer’s standards and does not meet the criteria listed below, the Government shall reject the MHE.

The Contractor may be required to give consideration at the KO’s discretion. If the Government does reject a MHE for the aforementioned reasons, the Contractor shall replace the requested MHE with an acceptable MHE of equal or greater value at no additional cost to the Government within 24 hours. At the time of the acceptance inspection, the MHE shall meet the following minimum criteria:

3.7.1. The contractor shall deliver MHEs less than three (3) years old and/or have less than 1,500 hours on the hour meter, whichever occurs first.

3.7.2. Both the exterior and the interior of the MHEs must be clean, free of soil, rust, dirt, damage, and foul odors. Seats must be clean and free of cuts, burns or stains.

3.7.3. Each MHE must meet all host nation safety requirements and have, as a minimum, the following safety features: seat belts, rear view mirrors, windshield wipers, parking brake, horn and serviceable lights (interior and exterior). All safety items must meet the MHE manufacturer’s standards.

3.7.4. Heating and Air Conditioning. Heating and air conditioning must be in all MHEs and comply with the MHE manufacturer’s standards.

3.7.5. Tires must be new or in exceptional condition. The tire type shall be of the highest quality and be in accordance to the MHE’s manufacturer specifications /recommendations. Spare tire requests shall be coordinated through the TPOC. Replacement tires will be at no-cost to the government unless no tire is returned to the contractor. Lost tires will be addressed on the incidental CLIN.

3.7.6. MHEs in exceptional condition are waiverable at the written discretion of the KO/TPOC. It is left to the KO’s discretion to accept MHEs which do not meet hour or age requirements if sufficient consideration is provided. Aged MHE deliveries should be coordinated prior to award.

3.7.7. If the Contractor cannot supply the MHEs in the conditions stated above, the Contractor must submit documentation within (5) workdays of the issued requirement explaining their reason(s) for noncompliance. The Contractor must also provide a Get Well Date (dd/mmm/yyyy) for when the MHEs meeting the aforementioned mentioned conditions will be available. The KO may accept the Contractor’s letter of noncompliance if it is in the best interest of the Government. The KO must submit an approval/disapproval letter concerning the noncompliance within (5) workdays of receiving the Contractor’s letter. If the Contractor fails to comply with any of the aforementioned, the Contractor shall give the Government consideration and/or the Government may cancel the order in its entirety.

3.8.The contractor shall replace MHEs after seven (7) years of use or 3,500 hours or whichever occurs first. MHEs in exceptional condition are waiverable at the written discretion of the KO/TPOC.

3.9.All MHEs shall have at a minimum: maintenance free batteries, two (2) full sets of keys, the Manufacturer’s Operator’s Manual (in English) and fire extinguisher in accordance with local laws. All general items must meet the manufacturer’s standards.

4. MAINTENANCE

4.1.The Contractor shall provide to the Government an initial maintenance plan prior to contract award to include information pertaining to scheduling, facilities, personnel, tools, supplies, parts, maintenance consumables, and MHE. The Contractor shall describe how it intends to execute routine maintenance procedures for the MHEs. The plan must provide service in accordance with applicable manufacturer’s guidelines; demonstrate the ability to provide trained mechanics, illustrate adequate off-site maintenance facilities (as needed), and explain how MHEs will be transported to the off-site location from the exchange point. The Contractor must also discuss how it intends to execute its response, repair, and recovery requirements to include resourcing of personnel and MHE to accomplish tasks. In addition, the Contractor is required to describe its system for maintaining MHE records and reports. The system must be able to accurately portray reoccurring maintenance requirements.

4.2.The contractor shall provide the necessary personnel, tools, supplies, parts, maintenance consumables, and

MHE for the immediate mechanical support of AJAB’s leased MHEs. The contractor will provide the scheduled preventative maintenance services Sunday to Thursday between 0800 and 1700. MHEs for regular maintenance should not be out of operation for greater than 24 hours.

4.2.1. Scheduled preventative maintenance shall include but is not limited to: oil and filter changes, air filter replacement, fuel filter replacement, air conditioning servicing, tire repair and replacement, the replacement of lights, both interior and exterior, replacement of wiper blades, servicing of all fluid levels except fuel, replacement of MHE belts, lubrication, and minor repairs.

4.2.2. The contractor will replace any tire when the tread becomes less than 1/2 inch or when the

KO/TPOC determine them to be unsafe.

4.2.3. The Contractor’s mechanics will not use Government-owned supplies for the servicing or maintenance of lease MHEs.

4.2.4. The Contractor will be on-call for MHE maintenance as required.

4.2.5. The Contractor will be furnished base access on an as-needed basis as determined by the KO or

TPOC. All maintenance shall be in accordance with manufacturer’s standards at no additional cost to the Government.

4.2.6. Replacement parts include those items which must be replaced due to fair wear and tear such as windshields, windows, windshield wipers, tires (if the tread is less than 1/2 inch), brakes, mirrors, batteries, belts, headlamps, light bulbs, filters, oil, fluids and lubricants at no additional cost to the Government. In addition, the Contractor will maintain a reasonable amount of replacement parts in stock to reduce MHE downtime.

4.2.7. Tires may not last as long as the manufacturer’s life expectancy due to the terrain at Ahmed Al Jaber

Air Base. If the tires do not last as long as the manufacturer’s life expectancy, it is still considered fair wear and tear due to the terrain at Ahmed Al Jaber Air Base and will be replaced at no additional cost to the Government. If the Contractor believes the tire(s) were damaged due to Government negligence, the Contractor may issue a written claim to the KO. Each claim will be dealt with on a case-by-case basis.

4.2.8. Windshields and windows may also accumulate fare wear and tear as a result of rocks and/or heat.

The contractor may submit a claim to the KO if the contractor believes the windshield was damaged due to Government negligence. Each claim will be dealt with on a case-by-case basis.

4.3.The Contractor shall provide unscheduled maintenance and repair to bring MHEs up to the manufacturer’s standards. If unable to perform the maintenance or repair on base, the Contractor is responsible for providing escorted removal of the MHE from base. The MHE must be removed from base within (10) calendar days of Contractor notification. Upon completion of maintenance service, the Contractor shall provide escorted return of MHEs to AJAB MHE management or designated location. The MHE shall be returned clean (cleaning standard outlined in Section 6) and with as much fuel as when initially picked up for maintenance.

Pickup and drop-off of the MHE shall be at no additional cost to the Government. For reimbursement of maintenance and repair cost, the Contractor shall follow instructions in Section 8, Payment.

4.4.The Contractor shall provide a loaner MHE any time a primary MHE is unavailable for more than 24 hours.

The 24 hours start from the time the contractor is notified the primary MHE went down and rent is still being incurred. The condition of the loaner shall be the same as the primary MHE, thus will meet the same criteria’s outlined in Section 3, MHE Condition. In addition, the loaner shall be of equal or greater MHE type than the primary MHE. A loaner is of equal or greater MHE type if its rate is equal or greater and the utility is equal or greater than the primary MHE. If no loaner of equal or greater MHE type is provided within 24 hours, the daily lease rate of the primary MHE shall be deducted from the monthly invoice for every day the Government is without a MHE. Primary MHEs not returned within 30 days will be replaced, at the KO/TPOC’s approval, with another MHE of equal or greater MHE type and the Government will the equivalent or discounted daily rate temporarily until the requested MHE type is delivered.

4.5.The Contractor shall provide an escorted tow/recovery service for MHEs disabled at no additional cost to the

Government. MHE recovery will also be provided for MHEs involved in accidents on base. The Contractor shall be onsite within two (2) hours of notification to repair or recover MHEs on AJAB at no additional cost to the Government. The Contractor shall provide 24/7 days a week emergency response telephone number for receiving notification of MHE breakdown. In the event the Contractor fails to meet this time standard, one day’s rent shall be deducted from the lease rate for every hour after the initial time standard has lapsed.

Any MHEs disabled in restricted areas must be moved to an accessible area or the customer must supply an escort for removal purposes.

4.6.In cases where the contractor does not meet the (2) hour response time, the contractor shall allow Government personnel to provide immediate repair/recovery operations on AJAB for mission critical situations. These include, but are not limited to, jump starting mission MHEs or towing MHEs out of any location to a more secure location. Support shall be left to the Government personnel’s discretion.

4.7.For a MHE to be classified as a “lemon” the MHE must have (1) a defect which is under warranty and/or (2) have two failed repair attempts designed to bring the MHE up to manufacturer’s standards. If a leased MHE is deemed a “lemon,” the Government shall request a replacement MHE and full refund of the cost to repair the MHE if the repairs failed to bring the MHE to meet the manufacturer’s standards. If the repair is due to a defect, the cost to repair the MHE shall not pass to the Government. If the defect is substantial, as determined by the KO, the Contractor is given one (1) attempt to repair the defect. A substantial defect is a defect which impairs the MHE’s use. If the defect is not substantial, the Contractor is given two (2) attempts to repair the defect. If the repair is not due to a defect, the Contractor shall follow instructions in Section 8, Payment, and will be given one (1) attempt to repair a substantial malfunction and two (2) attempts to repair non-substantial malfunctions. If the repair is unsuccessful after the specified attempts, the MHE is classified as a “lemon.”

The MHE shall be replaced at the KO’s approval with an equal or greater MHE type. The Government shall pay the lesser of the two monthly rates temporarily until the requested MHE type is delivered.

5. MHE TURN-IN: GOVERNMENT TO CONTRACTOR

5.1.The Contractor shall make every effort to accept MHE turn-ins in the morning. At the turn-in inspection, the Contractor shall provide a copy of the joint inspection sheet of when the MHE was accepted by the Government at the joint inspection and only document damages not listed on the original joint inspection sheet. If there are damages not covered by the insurance company, the Contractor is responsible for providing pictures of the extent of the damages at no additional cost to the Government. The joint inspection sheet and the pictures shall be the only valid documentation of the condition of the MHE. The Government will not be responsible for damages not documented and damages covered by the Contractor’s insurance. The Contractor will provide the Government a final bill of all costs associated with repairs within 30 days of permanent turn-in date or forfeit all damage claims.

5.2.The Government shall reimburse the contractor for all interior damages of the MHE as a result of negligence/abuse not covered by the insurance company to include broken windshields due to unsafe loading of material. However, the Government is not liable for the cost to replenish the MHE to new condition. Any damages caused by fair wear and tear shall only be reimbursed the cost up to the current value of the MHE in accordance with local industry standards. For reimbursement of repair cost, the Contractor shall follow instructions in Section 8, Payment.

6. GOVERNMENT’S RESPONSIBILITIES

6.1.The United States Government will not allow the contractor's MHE to be used in violation of any host nation laws, rules, or regulations. To the extent which the Government employees allow the contractor's MHEs to be so used, the Government hereby contractually indemnifies and holds the contractor harmless from host nation forfeitures, damages, or penalties resulting from violation of such laws, rules or regulations by Government employees.

6.2.Turn-in.

6.2.1. Clean MHE. The MHE shall be cleaned before turning the MHE in to the Contractor. The MHE will be washed, vacuumed, sanitized of personal items, cleaned, and free of dirt and oil as reasonably possible.

6.3.Minor dents, scratches, and incidental damage will be reported to the TPOC immediately who will contact the Contractor to determine if the repair is immediately needed. If there are damages sustained to the exterior of the MHE, the Government will create a Motor Vehicle Accident Report (SF-91). The KO/TPOC, with the help of MHE management, will determine the severity and/or safety risks. SF-91’s will be provided to the Contractor within (5) business days of accidents being made known.

6.4.The Government is responsible for supplying the fuel (if necessary) used in all leased MHEs except the fuel used prior to the Government acceptance of the MHE. MHE should arrive with no less than a quarter tank of fuel.

6.5.MHE hour meter readings will be provided to the contractor on a monthly basis no later than the 10th of every month.

7. CONTRACTOR’S RESPONSIBILITIES

7.1.The Contractor shall provide all personnel, labor, MHE, facility to work, tools, materials, supplies, MHEs, supervision, and other items and services necessary to perform maintenance.

7.2.Contractor and OCN personnel must comply with all rules, regulations, and restrictions set forth by the USAF and USMC while working on any military installation in the Southwest Asia Theater (Central Command – CENTCOM area of responsibility).

7.3.Management of Contractor and Other Country Nationals (OCN) Work Force:

7.3.1. OCN’s must be able to read, speak, and understand English. At least one individual must be present at each exchange able to accommodate this requirement.

7.3.2. Base Passes for Leased MHE Contractor and OCN Personnel: The Customer will assist contractors with pass application and renewal. Base pass coordination shall be submitted by the Contractor to the Host Nation Liaison Office, Host Nation Pass Office, and the Defense Biometric Identification System (DBIDS).

7.3.3. Contractor and OCNs are not allowed access to Government computers.

7.3.4. If the Contractor is expected to operate MHE in performance of duties, the contracted employee must possess a valid international driver’s license.

7.3.5. Contractors and OCNs are not allowed to drive to any locations outside of the work site unless escorted by a Force Protection Escort.

7.3.6. All work shall be accomplished during the normal hours of 0800-1700 unless otherwise authorized by the KO/TPOC.

7.3.7. Contractors are not authorized to leave vehicles or supplies on the installation or in its proximity unless specifically authorized by the KO/TPOC.

7.4.The Contractor shall comply with the overseas environmental baseline guidance document and AJAB environmental directives. The Contractor must obtain KO/TPOC authorization prior to bringing any hazardous material on base.

7.4.1. The Contractor shall be subject to unannounced environmental inspections by the government. The

Contractor shall ensure policies and procedures are established which protect personnel and the community and minimize or eliminate the risk to the environment.

7.4.2. All chemical and material products shall meet performance specifications and shall not violate the environmental requirements of any applicable local or federal entity. It shall be the Contractor's responsibility to ensure project compliance with all environmental regulations, ordinances, and/or statutes of any sovereign governing the Contractor or as identified by specific task order.

Furthermore, it shall be the Contractor's responsibility to ensure all waste products generated in assigned efforts are disposed of in a safe manner, complying with all applicable regulations. In no event will the government be liable for the Contractor's failure to comply with applicable environmental requirements. The Contractor agrees to hold harmless the United States government should the Contractor violate any environmental regulation, ordinance, or statute. In the case where more than one environmental requirement is present, the Contractor shall comply with the stricter requirement. Should there be a conflict between environmental regulations/ordinances/statutes and the contracts specifications, the Contractor shall, in writing, contact the KO for a written resolution.

Any adjustment in the specifications or contract terms by the Contractor without such a resolution shall be at the Contractor’s risk and expense.

7.5.The Contractor shall maintain a high standard of housekeeping which presents a clean, neat, and professional appearance of break areas, MHE operations, and maintenance compounds.

7.6. The Contractor is responsible for monitoring and scheduling maintenance for their MHEs. The Contractor shall e-mail an annual schedule to the customer and courtesy copy the KO no later than 30 days after the MHE has been accepted. In addition, prior to the MHE return date, the Contractor shall coordinate arrangements with the customer via email to pick up the MHE if necessary. The KO will be courtesy copied on all correspondence between the Contractor and the customer. The Contractor shall contact the customer no less than (30) days prior to the scheduled maintenance date. If the Contractor does not receive a response from the customer, the Contractor shall continue notifying the customer and courtesy copy the KO for assistance. If the contractor fails to provide the proper notification for the items listed above, the Government shall not be held liable for performance of late maintenance.

7.7. The Contractor shall maintain records of transactions with the Government and, upon request, make such records available to the Contracting officer or designated representative within (5) working days.

7.8. The Contractor will provide insurance coverage as required by the Contractor in order to cover MHE in case of incidental damage.

7.9.MHE keys lost by the Government will be immediately reported to the Contractor for replacement at the Government’s expense. The lost key fee must be invoiced for payment within (30) days of the request for a duplicate key. If not invoiced within (30) days, the Government will not be held liable for the fee. The Contractor is under no obligation to replace electronic MHE locking/unlocking devices unless those mechanisms are the only means available for locking/unlocking or starting the MHE, in which case the device will be treated as a duplicate key. The Government will be charged for any missing or lost electronic locking/unlocking devices upon permanent MHE turn in to the Contractor.

8. PAYMENT

8.1.Upon the submission of proper invoices or vouchers, the Government shall pay rent for each MHE at the rate(s) specified in this contract unless otherwise negotiated.

8.1.1. Rent shall accrue from the beginning of the period of performance or from the date each MHE is delivered to the Government, whichever is later. The rent shall continue until the expiration of the contract term or the termination of this contract or when the MHE is permanently turned-in, whichever is the earliest date. However, rent shall accrue only for the period which each MHE is in the possession of the Government.

8.1.2. Rent shall not accrue for any MHE which the KO determines does not comply with the Condition of Leased MHEs clause of this contract or otherwise does not comply with the requirements of this contract, until the MHE is replaced or the defects are corrected.

8.1.3. Rent shall not accrue for any MHE during any period when the MHE is unavailable or unusable as a result of the Contractor’s failure to render services for the operation and maintenance of the MHE as prescribed by this contract.

8.1.4. Rent stated in monthly terms shall be prorated based on 1/30 of the monthly rate for each day the

MHE is in the Government’s possession.

8.1.5. The Government reserves the right to return MHE prior to expiration of the period of performance at no additional cost to the Government with notification no later than 30 days prior to the date of early return. Contractor may charge a penalty not to exceed one month’s lease per MHE if the Government does not notify the Contractor 30 days prior to early date of return.

8.2.The Contractor is responsible for accounting for costs appropriately and for maintaining records, including supporting documentation, adequate to demonstrate which costs claimed have been incurred. When requesting reimbursement, the Contractor shall submit quotes from at least two independent sources at no additional cost to the Government. The quotes shall have the company’s business letterhead to identify the company’s name and address. In addition, when submitting an invoice, the Contractor shall submit proof of payment or receipt to the KO. The Government shall only reimburse the Contractor the cost which has been substantiated and incurred at the amount the Contractor paid on the receipt for the charges approved. If the claimed cost cannot be adequately supported, the KO may disallow all or part of the claimed cost.

9. PERFORMANCE REQUIREMENTS SUMMARY (PRS)

REQUIRED

SERVICE

PERFORMANCE

STANDARD

METHOD OF

SURVEILLANCE

THRESHOLD PARAGRAPH

Does contractor have appropriate personnel?

Fully qualified and speak proficient

English Direct Observation 95% 1.2 & 7.3.1.

Does the contractor furnish MHE on the required dates?

Date of Order between 0800-1700

Direct Observation 99% 3.1.

Are inspections being conducted with the appropriate personnel?

Proper Contractor personnel & TPOC/CO appointee Direct Observation 100% 3.6.

Is the contractor providing safe and serviceable

MHE?

Safe MHEs received during delivery and replaced when required Direct Observation 99% 3.7. & 3.8.

Is the contractor providing all needed equipment with

MHE?

Delivered with proper requirements and replaced as requested.

Direct Observation 99% 3.9.

Are MHEs functioning as intended?

Can fulfill minimum capabilities in the product description User Reports 95% 3.10. & 4.2.4.

Is maintenance scheduled IAW contractor’s plan?

15 Days prior to scheduled maintenance

Direct Observation 95% 4.2.

Is regular maintenance service time sufficient?

24 Hours Direct Observation 98% 4.2.

Does MHE contain the indicated amount of fuel?

At least as much and as indicated on MHE inspection form as well as over ¼ tank.

Direct Observation 95% 4.2. & 6.4.

Mechanically sound MHEs after unscheduled repairs?

Turned in deficiencies are corrected

User Reports & Direct Observation

90% 4.4.

Is MHE maintained properly?

Complaints User Reports

(2) complaints per MHE within a reasonable amount of time

4.7.

Do MHEs have proper insurance?

Minimum provided documents

Direct Observation 100% 7.12.

10. PERIOD OF PERFORMANCE

10.1. 1 Jun 2019 to 31 May 2020 (12 months) (Base Year)

10.2. 1 Jun 2020 to 31 May 2021 (12 months) (Option Year 1)

11. PLACE OF PERFORMANCE

11.1. Ahmed Al Jaber Air Base

12. COST OF OPERATION

12.1. All operational costs under this contract, except those specifically stated as Government-provided, shall be borne by the Contractor. These costs include, but are not limited to, taxes, surcharges, licenses, certification, qualification, insurance, salaries, and bonuses. No payments other than those provided in the contract will be made to the Contractor.

13. NON-PERSONAL SERVICE STATEMENT

13.1. Contractor employees performing services under this order will be controlled, directed, and supervised at all times by management personnel of the Contractor. Contractor management will ensure that employees properly comply with the performance work standards outlined in the performance work statement.

Contractor employees will perform their duties independent of, and without the supervision of, any Government official or other Defense Contractor. The tasks, duties, and responsibilities set forth in the task order may not be interpreted or implemented in any manner that results in any Contractor employee creating or modifying Federal policy, obligating the appropriated funds of the United States Government, overseeing the work of Federal employees, providing direct personal services to any Federal employee, or otherwise violating the prohibitions set forth in Parts 7.5 and 37.1 of the Federal Acquisition Regulation (FAR). The Government will control access to the facility and will perform the inspection and acceptance of the completed work.

14. POINTS OF CONTACT

14.1. CONTRACTOR POINTS OF CONTACT

14.1.1. The Contractor shall provide points of contact within the company to interface with the U.S.

government point of contact on issues. Names, business address, phone numbers, and hours of operation are the minimum information requirements. Arrangements for contacting the Contractor's points of contact after normal business hours should also be made.

14.2. GOVERNMENT POINTS OF CONTACT

14.2.1. Contracting Officer: Capt Patrick Fullbright, USMC

DSN: (318) 345-5047

Email: patrick.fullbright@me.usmc.mil

14.2.2. Contracting Officer: SSgt Andrew J. Collins, USMC

DSN: (318) 345-5052

Email: andrew.collins3@me.usmc.mil

14.2.3. Technical Representative: TBD