PWS_-_VTC_Maintenance_FY19_Final.pdf

PERFORMANCE WORK STATEMENT (PWS)

Audio Visual Video Teleconferencing and Projector Maintenance FY19-20.

Marine Corps Support Facility Blount Island Command (MCSF-BICmd)

5880 Channel View Boulevard

Jacksonville, FL 32226

Part 1

General Information

1. GENERAL: This is a non-personal services contract. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the

Government.

1.1 Description of Services/Introduction: The contractor shall provide all required personnel, transportation, including repairs, replacement, configurations, reconfigurations, minor enhancements and upgrades and the installation of new equipment. To provide quarterly maintenance for audio visual and video teleconferencing maintenance and other items necessary to ensure Blount Island Command (BICmd) operational audio visual and video teleconferencing systems are performing to the specificed standards.

The contractor shall perform to the standards in this contract.

1.2 Background: Blount Island Command (BIC) is a United States Marine Corps Logistics Command located in Jacksonville, Florida. Blount Island Command has 13 Audio visual and Video Teleconferencing equipment systems and Projection units that are spread over several buildings. These units will need maintenance for FY19 and beyond.

1.3 Objectives: Maintain the (13) audio visual and teleconferencing systems.

1.4 Scope: The contractor’s responsibilities and tasks are as follows:

1.4.1 Maintenance Support Services:

AV/VTC Equipment List:

(1) CMD Conference BLDG 100 ROOM 208

- Crestron System

- CISCO VTC System

- NEXIA VA System

- JBL Drive Core

- Apple IPAD

- NEC Panel Monitors (4)

- Ceiling Microphones (4)

- GEFEN switching

- SMART Podium

- Router

- Rack

- Mid Atlantic Power panel

- All cabling

(2) CO Office BLDG 100 ROOM 203

- CISCO Desk VTC

(3) Norway Office BLDG 100 ROOM 229

- Cisco VTC System

- TV 46"

(4) Bunker Conference Rm BLDG 104 ROOM 103

- NEC Panels (6)

- AMX Touch Screen System

- JVC DVD/VHS

- Denon Universal Audio

- Mid Atlantic Power

- NEXIA VA System

- Shure MIC System

- Planner Power (2)

- QSC Amplifier

- CISCO VTC System

- Router

- Crestron System

- Podium

- Rack

(5) Vault BLDG 100 ROOM 209

- CISCO VTC System

- NEC 80" Panel

(6) WarRoom BLDG 100 ROOM 142

- Router

- Crestron System

- Mid Atlantic Power panel

- Ceiling Microphones (4)

- TV's 75" (2)

(7) Port Ops Classroom (Rm 1) BLDG 200 ROOM 216

- AMX Touch Screen System

- Drop down screen

- Mid Atlantic Power Panel

- Tripplite UPS

(8) Port Ops Conference Rm(Rm 2) BLDG 200 ROOM 200

- Mid Atlantic Power Panel

- Sony DVD player

- Rack

- Tripplite UPS

(9) Director of Operations BLDG 100 ROOM 243

- CISCO Desk VTC

(10) Col Loving Conference Rm BLDG 100 ROOM 202

- Router

- NEXIA VA System

- Crestron System

- Mid Atlantic Power panel

- Ceiling Microphones (4)

- GEFEN switching

- TV's 75" (2)

(11) Operations Conference Rm BLDG 100 ROOM 223

- TV 65"

(12) Mission Assurance BLDG 100 ROOM 221A

- TV 70"

- TV 55"

- NEC Monitor

- GEFEN switching (2)

(13) Emergency Operations Center (EOC) Room BLDG 100

- Upgrades and minor enhancements TBD

1.4.2 Contract Deliverables.

1. The vendor will provide the Government a cost estimate on new equipment that is not listed in the equipment list on this performance of work prior to conducting unscheduled work.

2. Documentation of all changes with serialized equipment and software updates.

3. Software licensing documentation prior to sign off and Government will be provided a copy of all software to include programming instructions.

4. 24/7 Support Services includes 2 hour phone call after Government has notified vendor and four hour onsite assistance after phone call.

5. Initial training to Government employees fo rnew equipment

1.4.3 Government-Furnished Equipment and Information (GFE/GFI)

The Government will not furnish and equipment. Charles Stichberry is the designated point of contact for any changes or requirements. Contact information is as follows: Chuck Stichberry (904) 696-5641, Charles.Stichberry2@usmc.mil.

1.5 Period of Performance: The period of performance shall be one year commencing on the date of award in addition to two, 12 month option periods.

1.6 General Information:

1.6.1 Quality Control. The applicable contract quality requirements are for commercial standards. The contractor shall maintain an effective quality control program to ensure services are performed in accordance with this PWS and commercial industry standards. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s quality control program is the means by which he assures himself that his work complies with the requirement of the contract. IAW FAR 46.202-1, the Government shall rely on the contractor’s existing quality assurance systems as a substitute for Government inspection and testing before tendering for acceptance unless customary market practices for the commercial services being acquired include in-process inspection. Any in-process inspection by the Government shall be conducted in a manner consistent with commercial practice. In the event that there are nonconforming services, the Government shall request a copy of the written Quality Control Plan (QCP).

1.6.2 Quality Assurance. The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the

Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.6.3 Recognized Holidays.

New Year’s Day Labor Day

Martin Luther King Jr.’s Birthday Columbus Day

President’s Day Veteran’s Day

Memorial Day Thanksgiving Day

Independence Day Christmas Day

1.6.4 Hours of Operation. The contractor is responsible for conducting business, between the hours of

0630 - 1700 Monday thru Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.

For other than firm fixed price contracts, the contractor will not be reimbursed when the government facility is closed for the above reasons. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.6.5 Place of Performance. The work to be performed under this contract will be performed at Blount

Island Command, Jacksonville, FL. Blount Island Command is a United States Marine Corps installation.

1.6.6 Type of Contract. The Government will award a Firm Fixed Price.

1.6.7 Security Requirements. There are no known organizational conflicts of interest. The resultant contractor employees will not be required to complete a DD 254 but will be required to sign a non-disclosure statement before beginning work as there may be access to classified or sensitive information.

1.6.7.1 Physical Security. The contractor shall be responsible for safeguarding all government equipment, information and property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured.

1.6.7.3 Lock Combinations. N/A

1.6.8 Special Qualifications. All contractor personnel working on this contract shall have or qualify for a

Secret Clearance.

1.6.9 Post Award Conference/Periodic Progress Meetings. The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with

Federal Acquisition Regulation Subpart 42.5. The Contracting Officer, Contracting Officer’s

Representative (COR), and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the contracting officer will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the

Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

1.6.10 Contracting Officer Representative (COR). The (COR) is Charles StichberryS-6 at Blount Island

Command. The COR monitors all technical aspects of the contract and assists in contract administration

The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract: perform inspections necessary in connection with contract performance: maintain written and oral communications with the Contractor concerning technical aspects of the contract: issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor Contractor's performance and notifies both the Contracting Officer and

Contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the

Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting contract.

1.6.11 Key Personnel. The follow personnel are considered key personnel by the government: Contract

Manager. The contractor shall provide a Contract Manager (either on-site or virtually) who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the contractor when the manager is absent shall be designated in writing to the contracting officer. The contract manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The contract manager or alternate shall be available between

8:00 a.m. to 5:00p.m. Monday thru Friday except Federal holidays or when the government facility is closed for administrative reasons.

1.6.12 Identification of Contractor Employees. All contract personnel attending meetings, answering

Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed. All contractor personnel working at Blount Island will be required to obtain and wear badges in the performance of this service.

1.6.13 Organizational Conflict of Interest. Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent

Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the

Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such

OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.6.14 SAFETY

1.6.14.1 Marine Corps Logistics Command (LOGCOM) is in the process of pursuing OSHA Voluntary

Protection Programs (VPP) recognition, or has already received VPP recognition from OSHA. VPP affects all applicable contractors operating on site. It is the contractor's responsibility to ensure its employees and managers are in full compliance with OSHA requirements and have a general understanding of VPP. All contractors, whether regularly involved in routine site operations or engaged in temporary projects such as construction or repair, must follow the safety and health rules of LOGCOM. Detailed information on VPP is available on the OSHA website at http://www.osha.gov/dcsp/vpp/index.html. The contractor shall comply with commercial safety standards as identified by the Occupational Safety and Health

Administration. The contractor shall comply with all Federal, State, Department of Defense (DoD), Navy, Marine Corps (MC), and local rules and regulations to include but not limited to Occupational Safety and

Health Administration (OSHA) Standards, National Fire Protection Association (NFPA) Standards, Navy http://www.osha.gov/dcsp/vpp/index.html

Marine Corps Directive (NAVMC DIR) 5100.8, Marine Corps Order (MCO) 5100.8, and

MARCORLOGCOMO (LCO) 5100.8. The contractor must have a written Safety Plan and submit it to the contracting officer representative (COR) for review and approval by the Contracting Officer within ten (10) calendar days after contract award. In addition to the requirements listed above, the contractor’s written

Safety Plan shall, as a minimum, address the following:

1. Mishap reporting procedures

2. Weekly safety meetings

3. Employee training requirements

4. Monthly safety inspections

5. Requirements for subcontractors to comply with the safety provisions of this contract

1.6.14.2 Additional Safety requirements:

1.6.14.2.1 Applicable Contractors: These requirements apply to contractors, subcontractors, and their employees or agents.

1.6.14.2.2 Days Away, Restricted, and or Transfer Case Incident Rate (DART): Number of recordable injuries and illness cases per 100 full-time employees resulting in days away from work, restricted work activity, and/or job transfer that a site has experienced in a given period.

1.6.14.2.3 Total Case Incidence Rate (TCIR): Total number of recordable injuries and illness cases per 100 full-time employees that a site has experienced in a given period.

1.6.14.2.4 Contractors must submit their 3-yr TCIR and DART rates as part of their proposal in order for the proposal to be considered technically acceptable.

1.6.14.2.5 As soon as reasonably possible but no later than 24 hours of any mishap or incident resulting in personal injury (OSHA recordable) and/or significant property damage while performing work authorized by this contract, the contractor shall notify the following:

1. The activity’s Safety Representative – Jeffrey Churchill, Jeff.Churchill@usmc.mil, (904) 696-

2. The COR (if applicable); ________________________________________

3. The Contracting Officer: Stanley G. Sanders Jr., Stanley.Sanders@usmc.mil, (904) 696-4812

4. A written report of the mishap/incident shall be sent within 24 hours to the designated Safety

Representative, COR, and Contracting Officer stated herein.

1.6.14.2.6 Mishap notifications shall contain, as a minimum, the following information:

1. Contract Number, Name of Company, and Name and Title of Person(s) Reporting

2. Date, Time, and exact location of accident/incident

3. Brief narrative of accident/incident (Events leading to accident/incident)

4. Cause of accident/incident, if known

5. Estimated cost of accident/incident (material and labor to repair/replace)

6. Nomenclature of equipment and personnel involved in accident/incident

7. Corrective actions (taken or proposed)

8. Other pertinent information

1.6.14.2.7 Contractor must fully cooperate with LOGCOM safety personnel during safety inspections of the workplace and inspections of required documentation.

1.6.14.2.8 Safety requirements listed in this package that do not relate to the contractor’s operations or services may be waived by the Contracting Officer. Objections made by the contractor must be reported to mailto:Jeff.Churchill@usmc.mil mailto:Stanley.Sanders@usmc.mil the Contracting Officer within 10 days of contract award. Objections will be considered on a case-by-case basis.

1.6.14.2.9 Smoking and the use of tobacco products is allowed in designated areas only.

1.6.14.2.10 All vehicle operators and passengers of contractor and privately owned vehicles are required to wear seatbelts while their vehicle is in operation on the installation and/or performing work under this contract. The use of seatbelts is also required on all mobile construction equipment operating on the installation and/or performing work under this contract.

1.6.14.2.11 All vehicle operators and passengers are prohibited from using a cell phone, personal digital assistant (PDA), or Blackberry™, unless the vehicle is safely parked or the operator is using a hands-free device. The use of portable headphones, earphones, or other listening devices (except for hand-free cell phones) while operating a motor vehicle is also prohibited.

1.6.14.2.12 Should an accident occur and in the event the US government investigates the mishap, the contractor and subcontractors shall cooperate fully and assist government personnel during the investigation period. Instructions pertaining to the assistance required from the contractor in support of an investigation and the point of contact of the LOGCOM safety personnel involved in an investigation will be provided by the COR or the Contracting Officer.

1.7. ENTERPRISE-WIDE CONTRACTOR MANPOWER REPORTING APPLICATION (ECMRA)

The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the work required herein via a secure data collection site. The contractor is required to completely fill in all required data fields using the following web address https://doncmra.nmci.navy.mil.

Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year.

Contractors may direct questions to the help desk, linked at https://doncmra.nmci.navy.mil.

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1. DEFINITIONS:

2.1.1. CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.2. CONTRACTING OFFICER. A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.3. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5. DELIVERABLE. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

2.1.6. KEY PERSONNEL. Contractor personnel that are required to be used in the performance of a contract by the Key Personnel listed in the PWS.

2.1.7. PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.8. QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.9. QUALITY ASSURANCE SURVEILLANCE PLAN (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.10. QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.11. SUBCONTRACTOR. One that enters into a contract with a prime contractor.

2.1.12. WORK DAY. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.12. WORK WEEK. Monday through Friday, unless specified otherwise.

2.2. ACRONYMS: The following are common acronyms used in contract documents and/or Government meetings:

CFR Code of Federal Regulations

CONUS Continental United States (excludes Alaska and Hawaii)

COR Contracting Officer Representative

COTR Contracting Officer's Technical Representative

COTS Commercial-Off-the-Shelf

DD254 Department of Defense Contract Security Requirement List

DFARS Defense Federal Acquisition Regulation Supplement

DOD Department of Defense

FAR Federal Acquisition Regulation

KO Contracting Officer

OCI Organizational Conflict of Interest

OCONUS Outside Continental United States (includes Alaska and Hawaii)

ODC Other Direct Costs

POC Point of Contact

PRS Performance Requirements Summary

PWS Performance Work Statement

QA Quality Assurance

QAP Quality Assurance Program

QAR Quality Assurance Representative

QASP Quality Assurance Surveillance Plan

QC Quality Control

QCP Quality Control Program