Amendment 0001 M6700120Q1118.pdf

M67001MARINE CORPS FIELD CONTRACTING SYS

ATTN: GARY SCIDM ORE

PSC BOX 8368

CAM P LEJ EUNE NC 28547

M5016920SUEQ002

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

Except as provi ded herei n, all t erms and condit ions of t he document refere nced in Item 9A or 10A, as heretofore change d, remai ns unchanged and in ful l force and effect .

15A. NAME AND TIT LE OF SIGNER (Type or print)

30-105-04EXCEPTION TO SF 30

APPROVED BY OIRM 11-84

ST ANDARD FORM 30 (Rev. 10-83) Prescr ibed by GSA

FAR (48 CFR) 53.243

This Amendment is issued to extend the close date and time of this solicitation and to change the per iod of perf ormance for the Base and all Option Years as a result. See Summary of Changes f or details. All other terms and conditions remain the same.

1. CO NTRACT ID CODE P AGE OF P AGES

J 1 7

16A. NAME AND T ITLE OF CONTRACTING OFFICER (Type or print)

16C. DAT E SIGNED

BY 25-Feb-2020

16B. UNITED ST AT ES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR

(Signature of Contract ing Officer )(Signature of person authorized t o sign)

8. NAME AND ADDRESS OF CONTRACTOR (No., Street, Count y, Stat e and Zip Code) X M6700120Q1118

X 9B. DAT ED (SEE IT EM 11)

14-Feb-2020

10B. DAT ED (SEE IT EM 13)

9A. AMENDMENT OF SOLICITAT ION NO.

11. THIS IT EM ONLY APPLIES T O AMENDMENT S OF SOLICITATIONS

X The above numbered soli cit ati on i s amended as set forth in It em 14. The hour and date specified for rece ipt of Offer X is ext ended, is not extended.

Offer must acknowl edge rece ipt of t his amendment pri or to the hour and date specified in the sol ici tat ion or as amended by one of t he fol lowing methods:

(a) By compl eti ng Items 8 and 15, and returning copi es of the amendment ; (b) By acknowledgi ng recei pt of thi s a mendment on each copy of t he offer submit ted;

or (c) By s epara te let ter or t elegram whi ch i ncludes a refe rence t o t he s olic ita tion and amendment numbers . FA ILURE OF YOU R A CKNOWLEDGMENT TO BE RECEIVED AT TH E P LACE D ESIGNATED FOR TH E RECEIPT OF OFFERS P RIO R TO THE HOUR AN D DATE SP ECIFIED MA Y RESULT IN

REJECTIO N OF YOUR OFFER. If by vir tue of thi s amendment you desire t o change an offer already submit ted, s uch c hange ma y be made by t ele gram or let ter, provided each t elegram or l ett er makes reference to the sol ici tat ion and this amendment , and is re ceived prior to the openi ng hour and dat e speci fi ed.

12. ACCOUNTING AND APPROPRIATION DAT A (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORT H IN ITEM 14 ARE MADE IN THE

CONT RACT ORDER NO. IN ITEM 10A.

B. T HE ABOVE NUMBERED CONT RACT /ORDER IS MODIFIED T O REFLECT THE ADMINIST RATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORT H IN ITEM 14, PURSUANT TO T HE AUTHORITY OF FAR 43.103(B).

C. T HIS SUPPLEMENT AL AGREEMENT IS ENT ERED INTO PURSUANT TO AUTHORITY OF:

D. OT HER (Specify type of modification and authorit y)

E. IMPORTANT: Contract or is not, is required to sign this document and return copies t o the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/cont ract subject matter where feasible.)

10A. MOD. OF CONTRACT/ORDER NO.

2. AMENDMENT/ MODIFICATION NO. 5. P ROJECT NO .(If appli cable)

6. ISSUED BY

3. EFFECTIVE DATE

25-Feb-2020

CODE

M67001MARINE CORPS FIELD CONTRACTING SYS

P.O. BOX 8368 BLDG 1116

CAM P LEJEUNE NC 28547- 8368

M67001 7. AD MINISTERED BY (If other t han item 6)

4. REQUISITION/PU RCHASE REQ. NO.

CODE M67001

FACILITY CODECODE

EMAIL:TEL:

M6700120Q1118

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION SF 1449 - CONTINUATION SHEET

SOLICITATION/CONTRACT FORM

The required response date/time has changed from 21-Feb-2020 12:00 PM to 20-Mar-2020 12:00 PM.

DELIVERIES AND PERFORMANCE

The following Delivery Schedule item for CLIN 0001 has been changed from:

DELIVERY DATE QUANTITY SHIP TO ADDRESS DODAAC /

CAGE

POP 13-MAR-2020 TO

12-MAR-2021

N/A M50169

NEIL TISDALE

BLDG 616 PUBLIC WORKS

BEAUFORT SC 29904

843-228-6317 FOB: Destination

M50169

To:

DELIVERY DATE QUANTITY SHIP TO ADDRESS DODAAC /

CAGE

POP 03-APR-2020 TO

02-APR-2021

N/A M50169

NEIL TISDALE

BLDG 616 PUBLIC WORKS

BEAUFORT SC 29904

843-228-6317

The following Delivery Schedule item for CLIN 1001 has been changed from:

CAGE

POP 13-MAR-2021 TO

12-MAR-2022

N/A M50169

NEIL TISDALE

BLDG 616 PUBLIC WORKS

BEAUFORT SC 29904

843-228-6317

CAGE

POP 03-APR-2021 TO

02-APR-2022

N/A M50169

NEIL TISDALE

BLDG 616 PUBLIC WORKS

BEAUFORT SC 29904

843-228-6317

The following Delivery Schedule item for CLIN 2001 has been changed from:

CAGE

POP 13-MAR-2022 TO

12-MAR-2023

N/A M50169

NEIL TISDALE

BLDG 616 PUBLIC WORKS

BEAUFORT SC 29904

843-228-6317

CAGE

POP 03-APR-2022 TO

02-APR-2023

N/A M50169

NEIL TISDALE

BLDG 616 PUBLIC WORKS

BEAUFORT SC 29904

843-228-6317

The following Delivery Schedule item for CLIN 3001 has been changed from:

CAGE

POP 13-MAR-2023 TO

12-MAR-2024

N/A M50169

NEIL TISDALE

BLDG 616 PUBLIC WORKS

BEAUFORT SC 29904

843-228-6317

CAGE

POP 03-APR-2023 TO

02-APR-2024

N/A M50169

NEIL TISDALE

BLDG 616 PUBLIC WORKS

BEAUFORT SC 29904

843-228-6317

The following Delivery Schedule item for CLIN 4001 has been changed from:

CAGE

POP 13-MAR-2024 TO

12-MAR-2025

N/A M50169

NEIL TISDALE

BLDG 616 PUBLIC WORKS

BEAUFORT SC 29904

843-228-6317

CAGE

POP 03-APR-2024 TO

02-APR-2025

N/A M50169

NEIL TISDALE

BLDG 616 PUBLIC WORKS

BEAUFORT SC 29904

843-228-6317

The following have been modified:

LICENSE DESCRIPTION

1.0 INTRODUCTION

The Marine Corps Air Station, Beaufort Public Works Department has a requirement for a support contract for the Advanced Metering Infrastructure for the manufacturer’s software and native/non-native hardware commissioned by Schneider Electric USA Inc.

2.0 SCOPE

The purpose of this service contract is to utilize the of Schneider Electric Prime Services Technical Engineering Support Services for the purpose of providing live technical support for the installed Power Management System aboard the Marine Corps Air Station, Beaufort, SC (Client). This includes all Schneider Electric System software, and software related components, as well as all hardware connected to the software system to the extent to which that specific hardware is native to the software including, but not limited to Schneider Electric metering devices and communication gateways.

Non-native Schneider Electric of other 3rd party hardware provided by Schneider Electric shall be supported as part of this service to the extent to which that hardware is communicating with the software.

3.0 PERIOD OF PERFORMANCE

Base Year: 03 April 2020- 02 April 2021 Option Year 1: 03 April 2021- 02 April 2022 Option Year 2: 03 April 2022- 02 April 2023 Option Year 3: 03 April 2023- 02 April 2024 Option Year 4: 03 April 2024- 02 April 2025

4.0 SOFTWARE LICENSE INCLUDES:

The Service Provider will provide technical guidance and support to the Client as requested via the . Diagnose incidents and provide navigational instructions for available online support & escalate technical issues to appropriate teams.

Service Support Details:

1. Technical support cases shall be assigned to engineering resources with sufficient training and experience working with Schneider Electric software and related hardware components.

2. The Service Provider shall maintain familiarity with operational level details of Schneider Electric software, and ability to assist a user with standard functions of the software.

3. The Service Provider will be provided access to Schneider Electric metering hardware and software to aid with troubleshooting and general understanding of issue/question.The Service Provider shall provide access to Service Packs and patches.

4. The Service Provider shall provide Expert level troubleshooting using available Knowledgebase tools, in conjunction with available documentation, including but not limited to System Design Guide, User Guide, and Commissioning Guide. Supporting Engineer shall have demonstrated ability to understand available documentation, and to assist Requestor to resolution.

5. The Service Provider shall provide navigational guidance and delivery of documentation as maintained and available on Schneider-Electric.com and related websites.

Software Support Detail:

The Service Provider will provide access to a Technical Support Engineer during normal business hours within 4 working hours to commence work on the following activities:

1. Access to a technical support engineer within 4 working hours to commence work on the following activities:

a. Case Assignment within 4 business hours.

b. Priority Troubleshooting o Investigation into faulty area

c. Implementation and testing of fix on remote platform when possible

2. The Service Provider will maintain up to date versions of Schneider Electric software.

3. All software fixes undertaken as part of this support function will be implemented via Service Provider’s standard change management process.

4. All cases escalated to the support team will be internally recorded using Service Provider’s formal logging procedure in the Service Provider CRM tool.

5. Low impact faults will be resolved in future versions.

6. High impact faults will be resolved with an interim bug-fix to overcome the problem wherever possible.

7. Tested Fixes will be dispatched to Client on suitable media with accompanying installation instructions. In situations where re-deployment is required, Client is required to open a separate service contract for installation.

8. Access to the latest firmware updates and software Service Packs is included in this service.

Hardware Support Detail:

The Service Provider will provide remote technical telephone support to Client in order to help diagnose issues with devices, and to troubleshoot possible remedies.

Hardware repair costs, for components within the System, is not included in this service. An order for equipment to be repaired would be required prior to commencement of each repair. An estimate of repair can be provided on receipt of goods on receipt of Client request.

Remote Access Troubleshooting:

The Service Provider will provide remote system access using common web tools as a method for sharing navigational guidance, or control as directed by the Client.

Remote Access Details:

The Service Provider will have the ability to utilize a desktop sharing solution to aid in the troubleshooting of issues/questions. Introduction of a desktop sharing session will be left to the discretion of the supporting engineer with the agreement of the Client.

Self-Help Web Portal:

The Service Provider will provide access to available software service packs for unlimited download by the Client, as well as knowledgebase access for the purpose of independent troubleshooting.

Software Assurance:

Upon request of the Client, the Service Provider will provide access to the latest version of the software covered by this Service level Agreement (currently Power Management Expert v. 8.1) for a period up to one a year. All licensed components will be included (device licenses, client licenses etc.). 3rd party software components (Windows OS, MS SQL licenses) are not covered by this service.

Access to the Service Provider will be via a toll-free, dedicated technical support phone number and email address, and no incident is to be deemed resolved until all parties are in agreement.

5.0 CONTRACTORS UNAUTHORIZED WORK PERFORMANCE

The Contractor shall not perform work that deviates from contract requirements and specifications. If the Contractor deviates from contract requirements and specifications without approval of the CONTRACTOR ADMINISTRATOR and/or the CONTRACTING OFFICER, such deviation shall be at the risk of the Contractor and any cost related thereto shall be borne by the Contractor.

6.0 BASE ACCESS INSTRUCTIONS

Marine Corps Installations across the region has transitioned to a new government-owned access control system called Defense Biometric Identification System (DBIDS).

- New contractors requiring access for over 60 days will receive a credential valid for up to one year.

- New contractors requiring access for less than 60 days will receive a temporary paper pass.

More information on DBIDS can be accessed by current CAC holders at https://dbids.dmdc.mil/#!/resources.

If you are a new contractor seeking enrollment into DBIDS, please contact the Security Office at 843-228-7559.

(End of Summary of Changes)