Interpreters_PWS_Senegal.pdf

PERFORMANCE WORK STATEMENT

for

INTERPRETER SUPPORT IN SENEGAL

1.0. INTRODUCTION: Security cooperation team 4 from Special Purpose Marine Air Ground Task Force-Crisis

Response-Africa (SPMAGTF-CR-AF) 15.2 will be conducting multi-lateral training engagement with Senegal military counterparts and will be requiring three (3) interpreters for a period of twenty seven (27) days, from 20-

August-2015 until 25-September-2015 (excluding weekends), in order to ensure the success of the training event.

2.0. BACKGROUND: SPMAGTF-CR-AF will be conducting theater security cooperation with host-nation military in Senegal and has a need for interpreters during the period of performance. This requirement will be for translation services to take place at training sites near Dakar, Toubacouta, and Bell Air and remain with government personnel until the conclusion of the training event of the day. Working hours will generally be from 8:00 am until

4:00 pm during the entire period of performance, Monday thru Friday. Interpreters shall be able to understand and communicate in both the written and spoken word of the following languages: English, and Wolof.

3.0. SCOPE: This requirement is for a firm-fixed price type contract. The resulting contract shall be for interpreter services from 20-August-2015 through 25-September-2015 (27 days). The contractor shall provide all labor, materials, supply and transportation except those specifically stated as Government furnished.

4.0. TECHNICAL REQUIREMENTS: The Contractor shall:

4.1. Task: Provide three (3) interpreters from 20-August-2015 until 25-September-2015 at training sites near Dakar, Bell Air and Toubacouta, Senegal and remain with government personnel until the conclusion of the training event of the day.

4.1.a. Location: Interpreters will be present each day at the designated training site, at the time designated by the Contracting Officer’s Representative.

4.1.b. Performance Period: 20-August-2015 through 25-September-2015 (27 performance days total). The interpreters will be required as follows:

In and around Dakar 20-30August-2015

In and around Toubacouta 31-August-2015 to 20-September-2015

In and around Dakar 21-25 September-2015

4.1.c. Time: Times will be given by the COR throughout the performance period.

4.1.d. Additional Requirements: Interpreters are responsible for their own transportation, lodging, food, and water throughout the performance of this contract.

4.2. Language. Interpreters shall be able to understand and communicate in both the written and spoken word of the following languages: English and Wolof. Interpreters shall translate English to Wolof as required.

4.3. Management. A Contractor’s management representative shall meet with Contracting Officer’s

Representative (COR) at least one (1) times throughout the Period of Performance (POP) in order to address specific schedule details and to identify any deficiencies. If any major deficiencies are identified with the Interpreter personnel, the contractor is required to find a replacement interpreter within (24) hours of proper notification from the COR. If the contractor fails to replace the Interpreter, the contracting officer will be notified and the deficiency will be processed as a failure to comply with the terms and conditions of the contract. Any and all major deficiencies affecting price or changes to the scope of work required under this service shall only be communicated and affected through the Contracting Officer.

4.4. Working Conditions. On certain training days, interpreters will be required to perform services during inclement or harsh weather, they may be required to perform services in a physically demanding environment such as on a shooting range or long patrols as and the interpreters may be required to perform services in or around water.

All necessary safety equipment will be provided by the government.

4.5. Vetting. Vendor shall ensure that all interpreters provided have received any and all licenses, insurance, certifications, required approvals, and any vetting required to perform interpreter services from the host nation and the United States Embassy of Gabon prior to the performance period start date. Any required vetting should be processed directly with the Host Nation of Senegal and information regarding such requirements should be requested from the United States Embassy.

4.6. Security Requirements. The contractor shall obtain base identification passes for all personnel and are required to wear or prominently display installation identification badges or contractor-furnished, contractor identification badges while visiting or performing work on any military or government installation in the host nation.

5.0. DELIVERABLES:

5.1. Attendance Reports. Contractor will be responsible for ensuring drivers initial the COR’s Attendance reports on the dates vehicle Interpreter services were performed for each of the task identified at paragraph 4.1 of this

Performance Work Statement. Attendance reports will contain the date, Interpreter Name, Government

Representative Initials, and Interpreter Initials. Attendance reports are to be reconciled with the COR at the one (1) mandatory meeting identified at paragraph 4.3. The format of the attendance report will be provided upon contract award.

6.0. INTERPRETER SUPPORT INFORMATION:

6.1. Transportation. Vendor shall provide transportation for the interpreters to all training sites.

6.2. Food and Water. Interpreters will be responsible for providing their own food and water throughout the performance of the contract.

6.3. Billeting/Lodging. Lodging will not be provided by the government is not available and all interpreters will be required to go home or to a hotel of their choosing at the end of each training day. The cost of interpreter lodging shall be included in the quote provided.

6.4. Coordination. All specific coordination for training site locations and times will be conducted with the COR.

7.0. SUPPORTING INFORMATION:

7.1. Period Of Performance. The total Period of Performance (POP) will be from 20-August-2015 until 25-

September-2015.

7.2. Place Of Performance. Training sites in the vicinity ERF/Bell Air, and Toubacouta. The dates of these training events shall be provided no later than 24 hours prior to the start of the training event, with the exception being the first training event, which will be dependent upon the date of contract award.

7.3. Hours Of Operation. The COR will address the specific working hours after award of the contract. There may be the need for occasional work outside of normal Government working hours. This shall be coordinated with the COR in advance.

7.3.1. Scheduled Working Hours. Normal working hours will be from 8:00 am until 4:00 pm during the period of performance, Monday through Sunday and be on time at planned location to all events. Interpreters will meet with the COR and other government representative(s) in the morning at the training site and remain with government personnel until the conclusion of the training event of the day. The COR will provide the scheduled location and times to the interpreters during the performance of the contract.

7.3.2. Extended Working Hours. Interpreters may be required to perform services beyond the normal scheduled working hours identified at paragraph 4.4 and must respond to these requests within one (1) hour of being contacted by the COR. Any instructions or changes to perform services outside the scope of work or dates identified in the task described at paragraph 4.1 must come from the Contracting Officer.

7.4. Government Furnished Property

7.4.1. No Government Furnished Property will be provided for the performance of this contract.

7.5. Cost Of Operation. All cost of operation under this contract except those specifically stated as Government provided shall be borne by the Contractor. This includes but is not limited to taxes, surcharges, licenses, insurance, transportation, salaries and bonuses. No payments other than those provided for in the Price Schedule will be made to the contractor.

7.6. Insurance. The Contractor is responsible for obtaining any and all insurance to cover personal injury of the

Contractor’s members while working on the military exercise or otherwise performing pursuant to this contract. The

Government will assume no responsibility or liability for any injury that might occur to Contractor personnel while performing the specifications of the solicitation or due to the negligence of the Contractor or contract employees.

7.7. Invoices. Invoices shall only be paid for actual services rendered. Invoice must be submitted when all tasks have been completed and will be certified by the COR before a payment voucher will be processed. Invoice must meet all requirements of the invoice clause to be processed for payment.

8.0. POINTS OF CONTACT

8.1. Contracting Specialist- Staff Sergeant Jason Alexander; Jason.c.alexander@usmc.mil ; +39 366-779-8952

8.2. Contracting Officer- Staff Sergeant Robin Spotts; robin.spotts@usmc.mil ; +39 366-774-4876

8.3. Contracting Officer’s Representative (COR)-Shall be identified at the time of contract award.

9.0 PERFORMANCE REQUIREMENTS SUMMARY (PRS)

9.1 Overview. This PRS summary identifies critical success factors for the contract. It identifies both the performance objectives for those factors and the performance threshold required for each performance objective.

The Government reserves the right to survey all services called for in the contract to determine whether or not the performance objectives and goals were met. This PRS;

9.1.1 Lists the performance objectives for the required service that the Government will survey.

9.1.2 The absence of any contract requirement from the PRS shall not detract from its enforceability nor limit the rights or remedies of the Government under any other provision of the contract including identified in the

FAR clause 52.212-4, Contract Terms and Conditions, Commercial Items.

9.1.3 Will be used as the baseline to identify the surveillance methods the Government will use to evaluate the contractor’s performance.

9.2. Surveillance. A variety of surveillance methods will be used to evaluate the contractor’s performance. Some

Performance Objectives (POs) may be inspected by more than one surveillance method. Deviations from a single performance objective detected by more than one surveillance method will be added together to determine the total number of deviations from the PO.

9.2.1. Surveillance methods will include:

a. Periodic inspections: Inspections will be conducted on a pre-determined schedule by the COR.

b. Customer complaints: Complaints will be reviewed by the COR and, if found to be valid, will be addressed with the contractor as a discrepancy for corrective action.

c. 100% Inspection: These performance objectives will be inspected by the COR each time they are performed. If a deficiency is found, the COR will annotate the deficiency and address it with the contractor for corrective action. The COR will notify the Contracting Officer of any significant performance deficiencies.

mailto:Jason.c.alexander@usmc.mil mailto:robin.spotts@usmc.mil

9.3. Performance Evaluation. Performance of a service will be evaluated to determine whether or not it meets the performance threshold. At the end of each month, all validated complaints that were corrected and any significant deficiencies will be counted to determine if performance is exceptional, very good, satisfactory, marginal, or unsatisfactory. Performance will be determined by the sum of all valid customer complaints or deficiencies not found by the COR to be significant and significant deficiencies identified and will measured based on the following criteria;

Exceptional: Not more than (1) significant deficiency or (4) customer complaints or deficiencies not found to be significant.

Very Good: Not more than (2) significant deficiency or (8) customer complaints or deficiencies not found to be

Satisfactory: Not more than (3) significant deficiency or (12) customer complaints or deficiencies not found to be

Marginal: Not more than (4) significant deficiency or (16) customer complaints or deficiencies not found to be

Unsatisfactory: (5) or more significant deficiency or (16) or more customer complaints or deficiencies not found to be significant.

9.3.1. Performance Incentive. If the contractor is found to have (2) or more COR reports with Marginal performance or (1) or more COR reports with Unsatisfactory performance, they will be evaluated by the Contracting

Officer for a determination of responsibility.

Table 1: Performance Requirement Summary

Performance Objective

Paragraph in PWS

Performance Standard Acceptable Quality Level (AQL)

Performance

Incentive

Interpreter Language Proficiency

4.2 Interpreters are able

effectively understand and communicate in both the written and spoken word of the following languages:

English and Wolof.

100% compliance Positive Past

Performance

Management 4.3 Find a replacement

Interpreter within (24) hours of proper notification from the COR if

Interpreter fails to adhere required management instructions.

100% compliance Positive Past

Performance

Harsh Working

Conditions

4.4. Interpreters are able to

perform services during inclement or harsh weather and in a physically demanding environment.

100% compliance Positive Past

Performance

Interpreter Vetting 4.5. Interpreters have all licenses, insurance, certifications, required approvals, and any vetting required prior to the performance period start date.

100% compliance Positive Past

Attendance Reports 5.1. Interpreters initial the

COR’s Attendance Report on the dates Interpreter

Services were performed.

100% compliance Positive Past

Performance

Scheduled Working

Hours

7.3.1. Ensure the required

Interpreters are at the location and time identified by the COR.

Not more than (10) minutes late

Positive Past

Performance

Extended Working Hour

Requests

7.3.2. Respond to any request

for Interpreters in accordance with the tasks at paragraph 4.1 within one (1) hour of being contacted by the COR.

Not more than (30) minutes late

Positive Past