M0026423Q0022.pdf

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Attached to
NMMC AV Maintenance Federal contract opportunity
Solicitation number
M0026423Q0022
Issued by
United States Marine Corps

About this file

This is a solicitation for audiovisual and special effects maintenance services at the National Museum of the Marine Corps. The solicitation requires maintenance of AV systems and equipment in museum galleries, including routine operations, preventive maintenance, repairs, and inventory management of consumables. The contractor must provide on-site technician support daily from 0730 to 1600, with replacement in the event of absences. The contract consists of a base year and four one-year options, with CLINs for maintenance services and AV parts/repairs each period. Inspection and acceptance will occur at destination by the government. The solicitation includes a performance work statement outlining tasks, priorities for repairing priority and routine AV exhibits, and deliverables such as repair plans and reports. The Marine Corps Installation National Capital Region-Regional Contracting Office will administer the award.

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M0026423Q0022 Amendment 0001.pdf PDF
M0026423Q0022 Amendment 0001 Attachment 1 Pricing Template.xlsx XLSX spreadsheet
M0026423Q0022 PPQ (Attachment S-1).DOCX DOCX document
M0026423Q0022 Attachment 1 Pricing Template.xlsx XLSX spreadsheet

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SEE ADDENDUM

(No Collect Calls)

M0026423Q0022 16-Mar-2023

b. TELEPHONE NUMBER

703-784-1936

8. OFFER DUE DATE/LOCAL TIME

12:00 PM 17 Apr 2023

5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA – FAR (48 CFR) 53.212

(TYPE OR PRINT)

(SIGNATURE OF CONTRACTING OFFICER)

ADDENDA X ARE

26. TOTAL AWARD AMOUNT (For Gov t. Use Only )

23.

CODE 10. THIS ACQUISITION IS

SUCH ADDRESS IN OFFER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

BELOW IS CHECKED

TELEPHONE NO.

M002649. ISSUED BY

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

CURLEY JR, MICHAEL T.

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER

(TYPE OR PRINT)

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA

27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.X

25. ACCOUNTING AND APPROPRIATION DATA

1. REQUISITION NUMBER

20.

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

. YOUR OFFER ON SOLICITATION

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

% FOR:SET ASIDE:UNRESTRICTED OR X

SMALL BUSINESSX

17a.CONTRACTOR/ CODE FACILITY

OFFEROR CODE

MCINCR - RCO

2010 HENDERSON RD

CARMEN MARTINEZ-LIRANZO

QUANTICO VA 22134

18a. PAYMENT WILL BE MADE BY CODE

RATED ORDER UNDER

DPAS (15 CFR 700)

13a. THIS CONTRACT IS A

13b. RATING

CODE15. DELIVER TO CODE 16. ADMINISTERED BY

SEE SCHEDULE

12. DISCOUNT TERMS11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

14. METHOD OF SOLICITATION

RFQ IFB RFPX

FAX:

TEL: SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

8(A)

HUBZONE SMALL

BUSINESS

SIZE STANDARD:

$30,000,000

NAICS:

811210

OFFER DATED

29. AWARD OF CONTRACT: REF.

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

EMAIL:

TEL:

31c. DATE SIGNED

SEE SCHEDULE

SCHEDULE OF SUPPLIES/ SERVICESITEM NO. QUANTITY UNIT UNIT PRICE AMOUNT

24.22.21.19.

WOMEN-OWNED SMALL BUSINESS (WOSB)

ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

(CONTINUED)

PAGE 2 OF73

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

37. CHECK NUMBER

FINALPARTIALCOMPLETE

36. PAYMENT35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHIP NUMBER

PARTIAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

Prescribed by GSA – FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

SEE SCHEDULE

20.

SCHEDULE OF SUPPLIES/ SERVICES

21.

QUANTITY UNIT

22. 23.

UNIT PRICE

24.

AMOUNT

19.

ITEM NO.

M0026423Q0022

Section SF 1449 - CONTINUATION SHEET

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0001 12 Months Maintenance Services

FFP

Routine Operations, Preventive Maintenance, and Inventory Management Support

Services

FOB: Destination

PSC CD: DE10

NET AMT

0002 17,080,000 Each AV Parts and Repairs

T&M

AV Parts and Repairs

TOT ESTIMATED PRICE

CEILING PRICE

1001 12 Months OPTION Maintenance Services

FFP

Routine Operations, Preventive Maintenance, and Inventory Management Support

Services

1002 17,384,000 Each OPTION AV Parts and Repairs

T&M

AV Parts and Repairs

2001 12 Months OPTION Maintenance Services

FFP

Routine Operations, Preventive Maintenance, and Inventory Management Support

Services

2002 17,703,200 Each OPTION AV Parts and Repairs

T&M

AV Parts and Repairs

3001 12 Months OPTION Maintenance Services

FFP

Routine Operations, Preventive Maintenance, and Inventory Management Support

Services

3002 18,038,400 Each OPTION AV Parts and Repairs

T&M

AV Parts and Repairs

4001 12 Months OPTION Maintenance Services

FFP

Routine Operations, Preventive Maintenance, and Inventory Management Support

Services

4002 18,390,300 Each OPTION AV Parts and Repairs

T&M

AV Parts and Repairs

PWS

NMMC Audio-Visual and Special Effects Maintenance

Performance Work Statement

1.0 Background: Open since November 10, 2006, the National Museum of the Marine Corps (NMMC), located at

1775 Semper Fidelis Way, Triangle, VA 22172, is a military history museum dedicated to showcase the material history of the United States Marine Corps (USMC). Within this document NMMC, Government, and Museum are used interchangeably.

The NMMC consists of eleven (11) extant themed exhibit spaces:

Gallery 1 Leatherneck Gallery

Gallery 2 The High Ground

Gallery 3 Scuttlebutt Theater

Gallery 4 Making Marines

Gallery 5 Legacy Walk

Gallery 6 The New Republic

Gallery 7 Global Expeditions

Gallery 8 World War I

Gallery 10 World War II

Gallery 11 Korean War

Gallery 12 Vietnam

Gallery 13 Forward Deployed

Gallery 14 Afghanistan and Iraq

Each gallery portrays the history of the Marine Corps through a complex integration of artifacts, graphics, special effects (audio and video media), theatrical lighting, life cast figures, interactive displays, scenic tableaus, and dioramas.

2.0 Scope: The scope of this effort is to provide on-site audio visual (AV) and special effects (SFx) system maintenance in Galleries 1 through 14. Services include: repair and/or replacement of failed components and consumables, preventative maintenance of AV systems equipment and spaces (AV Rooms), consumables inventory purchasing and management.

The Contractor shall provide on-site AV technican support services in order to identify, report and repair all audio visual and special effects in a timely manner to ensure the best possible visitor experience at the NMMC. A technician will be on-site from 0730 until 1630 daily when the museum is open to visitors (every day except 25

December). In the case of a museum closure (due to weather, for example) the technician will not be required to be on-site.

In the event of illness or other absence (example: vacation) the Contractor shall provide a technician as replacement to ensure continued on-site presence.

The Contarctor shall ensure consumables and components are on hand to meet 24 hour restoration of key exhibits

(listed in Attachment A). The Contractor shall establish and maintain sufficient inventory of repair parts for routine repair/replacement of consumables requiring long lead times to acquire and for critical spare parts.

The Contractor will be required, on occasion, to make modifications to AV control system programming. Therefore, the Contractor will provide a certified programmer to make those changes, and provide two (2) copies of the updated code to NMMC for disaster recovery after programming upgrades have been made.

The end goal of this effort is maintaining a high availability of digital exhibits that enhance the visitor experience while at the NMMC.

The NMMC has achieved and maintained a high level of quality in its exhibits, earning it a gold standard rating with independent museum rating organizations and winning awards for excellence from themed entertainment associations. It is incumbent on the Contractor and their sub-contractors, to maintain or exceed this level of quality and durability in the fabrication, installation, overall look, and quality in the completed exhibits. Any work failing to meet this standard, as deemed by the Contract Officers Representative (COR), shall be corrected by the contractor at their expense. Time spent correcting rejected work shall not be accepted as a reasonable excuse for missing project deadlines. It is also the responsibility of the Contractor and their sub-contractors, to understand and adhere to the requirements of this document. It shall be understood that, for the sake of simplicity and to reduce redundancy, details listed herein are not always repeated on drawings. This is not meant to release the Contractor from meeting these requirements. Any work not meeting the level of quality as specified in this document shall be corrected at the

Contractor’s expense to the satisfaction of the COR.

All items and/or deliverables generated by the contractor under this PWS and all associated intellectual property, in whatever form, created, generated, or produced under this PWS shall become the property of the U.S.

Government/Marine Corps in accordance with applicable clauses included in the award.

3.0 General Requirements: The Contractor shall provide comprehensive capabilities to support mission accomplishment. Collectively and the Contractor shall provide support services across task areas identified in this

PWS (see section 5 below).

3.1. Place of Performance: NMMC is located at 1775 Semper Fidelis Way, Triangle, VA 22172.

The NMMC is open to the general public from 9:00 AM until 5:00 PM, 364-days per year, every day except

December 25. Work Hours are from 8:00 AM until 4:30 PM.

Work that does not degrade the visitors’ experience can be conducted during the hours that the Museum is open.

Work that is loud or degrades the visitors’ experience must be completed before 0900 or after 1700 each day. Loud or potentially experience-degrading work is defined as noise created by any mechanical tool larger than a hand tool(s) that disrupts the visitor experience in the Museum. This will be assessed on a case-by-case basis. Activities such as hammering and drilling will be permitted, but jack hammering or table saws will not be permitted during operating hours. Materials, such as solvents and paint that potentially off-gas with unpleasant or harmful vapors, shall not be used in or around Museum visitors. Use of such materials shall be approved by the COR. It is the

Contractor’s responsibility to ensure vapors or fumes do not create a negative experience for the visitors.

3.2. Delivery Instructions: All audio visual, special effects and digital exhibits consumables and replacement components are to be delivered and installed in the NMMC, located at:

The National Museum of the Marine Corps

1775 Semper Fidelis Way, Triangle, VA 22172

ATTN: Johnathan Jones

All deliverable items shall be packaged and marked according to the Contractor’s best commercial practices to ensure arrival at the specified destination free of damage or deterioration. The Contractor shall comply with all shipping and hauling requirements of the Commonwealth of Virginia, the USMC, and all other associated authorities.

All deliveries shall be coordinated with the Contracting Officer Representative (COR). Any deliveries made without prior coordination run the risk of being refused at the discretion of the COR and at the expense of the Contractor.

3.3. Government Interface: The Contractor shall establish and maintain the necessary interfaces with Government staff required to execute their strategy. The Contracting Officer (KO) will assign a designated COR who will have cognizance over all tasks and execute responsibilities for technical oversight of performance, deliverables acceptance, invoice certification, and coordination of follow-on work efforts. The Marine Corps Installation

National Capital Region-Regional Contracting Office (MICNCR-RCO) will interface with the Prime Contractor representatives for payment and administration.

3.4. Working on a Government Installation: The Contractor and his employees shall be subject to all traffic, security, and registration regulations for personnel and vehicles.

All Contractor and sub-contracted personnel attending meetings, answering Government telephones, or working on site where their status is not known to third parties, must identify themselves as such on demand by Government personnel. Unless otherwise directed by the COR, all documents produced or revised by Contractors or developed through Contract participation must be marked as “Contractor generated documents” or otherwise identified in a manner that discloses the Contractor’s participation.

The Contractor and their sub-contractors shall understand they are working at a Government, military installation and shall comply will all posted rules and laws and/or as directed by Government personnel.

While on-site, all contracted personnel shall conduct themselves in a professional manner at all times and not create a situation that interferes with Museum operations or with the general public’s visitor experience. Unacceptable or unsafe behavior will be documented by the COR and delivered to the Contractor via email. It shall be the responsibility of the Contractor to correct the behavior or remove the offending personnel per direction of the COR.

3.5. Deadlines: It shall be the Contractor’s responsibility to meet all schedule milestones and deadlines agreed on to the satisfaction of the COR. It is the responsibility of the Contractor to complete all work, to include any punch list items, in time for the agreed upon deadline. Payment will not be granted for incomplete work.

3.6. Contract Performance: The Contractor is responsible for providing the management and staff capable of handling the responsibilities of the PWS requirements execution and coordination of team resources. Task leads may be appointed from among team member; however the technical cognizance over performance remains with the prime Contractor. At all times, the prime Contractor is responsible for all personnel resources, performance quality, and deliverables associated with the award. The selection of teaming partners, subcontractors, facilities, and other business considerations is discretionary on the part of the Contractor. The Contractor shall establish processes and assign appropriate management and support resources to administer the resulting award and to interface with the

COR. At all times, the prime Contractor shall be responsible for the actions of their teaming partners and subcontractors. The Government will not consider the roles of the award support staff as direct charge elements of performance.

3.7. Government Furnished Equipment (GFE): The Contractor is responsible for protecting GFE from damage, including damage from exposure to the elements, and to repair or replace items damaged as a result of mishandling by the Contractor’s handling or operations. The Contractor shall not accept any GFE without receiving a Transmittal from the COR. The transmittal will be signed by the Contractor and the COR showing receivership of the materials.

Condition of the GFE will be noted on the transmittal at time of signature.

3.8. Custom Written Data: For data not in manufacturer's standard literature, the Contractor shall provide text, drawings, and schematics specifically applicable to installed systems at award completion. Include step-by-step descriptions of operating procedures; identification of individual components and their functions; descriptions of how system components relate to one another and operate together to accomplish a common process or function;

and sequence of operation for system control circuits. For all systems, provide start-up and shutdown instructions.

3.9. Warranties: At close-out of the award, the Contractor shall place one (1) copy of each manufacturer, supplier, and installer warranty extending a period greater than one (1) year in a single separately identified tabbed section of a 3-ring binder. List all sub-contractors and major suppliers who worked on the project. Include each sub-contractor's or supplier's address and telephone number and identify work performed.

3.10. The details of anything that the Contractor may design or develop under the Contractor shall become and remain the property of the Government and shall not be published or disclosed in any manner without the express written consent of the Government.

3.11. The details of anything that may be revealed to the Contractor by the Government in the course of performing under the award shall not be published or disclosed in any manner without the express written consent of the

Government.

3.12. Tools: Contractor will provide all tools needed to carry out the scope of the duties as described below.

3.13. System Wiring: At no time will the Contractor make changes to the wiring existing in AV rooms or of any equipment connected to them. Should the contractor determine that changes are necessary, they shall first discuss all proposed changes with the COR/AV Manager who will make the final decision.

4.0 Government Responsibilities

4.1. The COR shall review and approve work prior to fabrication and final finish after installation.

4.2. The COR shall provide feedback to each critical path document within ten (10) working days of receipt.

4.3. The COR shall de-conflict schedules and facilitate conflict resolution between contractors. The COR shall involve the Contracting Officer, as required.

4.4. The COR shall provide digital copies of media, exhibit renderings, imagery, graphics and design drawings as needed.

4.5. The COR shall regularly visit the Contractor’s work space to inspect work. Some of these visits shall be unannounced. The COR shall note deficiencies in writing via email for all work that does not meet the COR’s approval. Once the COR notifies the Contractor of a deficiency, the Contractor shall correct all deficiencies within fourteen (14) working days.

4.6 Current Equipment

4.6.1 During the period of performance for this award, the hardware currently in use will be replaced throughout galleries 2 through 12 to bring them up to current technology. Currently, the galleries run on an AMX control system that schedules daily start/stop of AV and lighting. Media delivery is through Brightsign players with SD cards to speakers, monitors and projectors from multiple manufacturers (Christie, Panasonic, NEC, Sony, Planar, ELO to name a few). Much of the hardware has been on-line since the museum opened and has far exceeded its expected life cycle. Spares for these systems are increasingly hard to find and order in the event of a component failure. The new hardware installation (the subject of another award and not in this scope) will bring the museum up-to-date and back to a single fully integrated system for galleries 2 through 14. This system will be based on a

Crestron control system and utilize a hybrid OneLAN/Brightsign player system for interactives and media content delivery and management. Interactives requiring computer support will be based on Linux operating systems in place of the current out-dated Windows OS. Training on the new system will be provided to the AV Manager and the Contractor’s on-site team by the installing Contractor.

5.0 Tasks: The scope of this award consists of three major components: (1) Routine Operations, (2) Preventative

Maintenance & Repairs and (3) Consumables Purchasing and Inventory Management. The scope for each component is listed below.

5.1. Routine Operations

5.1.1 Routine Operations are defined as follows:

-Contractor is responsible for the maintenance and sustained operation of all digital exhibits components, control systems and connected equipment in NMMC. It shall be the Contractor’s responsibility to troubleshoot, repair and replace failing or faulty components of the AV system to ensure the system operates in a stable, trouble-free manner on a daily basis.

-Conduct a daily walk through of all galleries after system start (0800 each day) to ensure each digital exhibit is operating properly. If an exhibit is not operating properly, technician will identify the problem, and in consultation with the AV Manager, establish troubleshooting and repair strategy that will restore operation prior to the museum opening to the public at 0900, if possible, with on-hand components.

-Restore operations to any digital exhibit/AV component that fails to start/function correctly, prioritizing efforts as needed to ensure the Advance Organizers and Immersive Exhibits are operational based on current available (on-hand) components.

- Meet daily with the AV Manager to go over priorities of work, give updates on any outstanding orders for consumables/parts and discuss any trends in how the AV system is operating.

- Submit a weekly report listing repairs made to any AV components to the AV Manager.

- Submit a monthly report on expenditures with updates to estimated delivery dates for outstanding orders.

5.1.2: On-Site Technical Support

-Offeror will provide on-site technical support to NMMC 0730 to 1600, seven days a week, except on days that the museum is scheduled to be closed (25 December) or is closed due to inclement weather or due to facility safety issue

(ie: utility outage). The COR will contact the technician and verify the museum’s status as closed and that the technician does not need to report to NMMC.

-Contractor personnel performing at these sites will power up and down systems, operate equipment and perform troubleshooting. Personnel must have an CTS certification and shall have experience in audiovisual products and services. The contractor will provide qualified and trained replacement labor resources in the event the contractor’s on-site resource is unavailable for work. Replacement personnel must be on-site within two (2) hours of notification by the Offeror to the COR of a vacancy or absence.

-The contractor shall ensure full integration of functionalities across the terms of this PWS. The contractor shall ensure acceptable response time of provided services.

-The contractor shall provide a single point of contact (POC) who shall serve as the liaison between the contractor and the Government’s COR and the contracting officer. This individual shall be vested with the authority to represent the contractor in good faith business dealings and to serve as the contractor’s principal in response to

Government task orders, or related business communications.

5.2 Task 2: Preventive Maintenance & Repairs

5.2.1 Preventive Maintenance and repairs are defined as follows:

- Tasks that maintain the efficient function of the AV system to prevent unexpected failures as well as maintain cleanliness and organization of AV related work spaces. The AV system at the NMMC is a complex system of monitoring and playback equipment that operates at a minimum of ten (10) hours a day, 364 days a year. It is the responsibility of the Contractor to understand the functions of the system as a whole as well as the individual components to ensure maximum reliability and availability of the AV system.

Examples: Replacement of projector lamps at designated usage limits

Replacement of projector filters

Replacement of rack UPS batteries

Refill of scent cannons as needed

Cleaning and organization of AV rooms to maintain safe, uncluttered work areas and minimize the accumulation of excess materials in those spaces

Cleaning of cooling fans on all equipment to extend lifespan

- A comprehensive Preventive Maintenance schedule utilizing industry best practices and minimize digital exhibit downtime will be submitted for COR approval within 30 days of the award.

5.3 Repairs

5.3.1 Repairs are defined as follows:

- Tasks that restore full function or operation to a digital exhibit due to unexpected hardware or software failure. This could be as simple as a rebooting of affected equipment, troubleshooting and replacement of failed components to complete replacement of major end items (in AV racks or at the display endpoint).

- An entry on the weekly report (submitted to the AV Manager) will detail, at a minimum the location of the repair, date/time of repair, troubleshooting steps, solution that restored functions and any consumables used in the repair(s).

- Whenever possible, equipment or component warranties and warrantied parts will be utilized for repairs/replacements before acquiring parts through third party vendors.

5.4 Consumables Purchasing and Inventory Management

5.4.1 Consumables Purchasing and Inventory Management is defined as follows:

-Consumables are those items that require regular replacement due to handling, use or have a limited lifespan by design. These can include, but are not limited to: projector lamps, filters, interactive buttons, audio station handsets, and custom scents for SFx scent cannons. The Contractor will be tasked to maintain sufficient spares of these consumables on-site to maintain operations of the AV exhibits. When on hand stocks need to replenishment, the on-site technician will present an invoice with quantities and prices to the AV Manager for approval prior to ordering those items.

-Inventory Management is the process of accounting for consumables and components on-hand so that replacements can be efficiently ordered and stocked in order to maintain uninterrupted operation of the AV system. Offeror will provide an electronic spreadsheet of on hand materials to include manufacturer, stock number, item description and quantity on hand. This spreadsheet will be updated quarterly and submitted to the COR.

5.5 Quality Control

5.5.1 Quality Control: The contractor shall develop and maintain an effective quality control plan (QCP) describing its methodology and approaches under this award to ensure services are performed in accordance with this PWS. The contractor’s quality control program is the means of assurance that the work complies with the requirements of the award. If any changes are required, the contractor shall provide one copy of its comprehensive written QCP to the COR within 5 working days. The QCP shall contain, at a minimum:

- QCP objectives;

- A list of personnel, to include responsibilities and lines of authority;

- Approach to assuring service quality, and performance objectives and standards conformance;

- Procedures to identify, prevent, and ensure non-recurrence of defective services;

- Methods and procedures for effective planning, operation and control of processes, and performance of work;

- Procedures for inspection and surveillance of services;

- Communication method with Government (customers).

6.0 Priorities of Repair

The digital exhibits at NMMC are separated into two categories based on their importance to the overall NMMC mission and the impact that outages of particular exhibits have on the visitor experience. The two categories are

Priority and Routine.

6.1 Priority (24 Hour) –

The control system and its associated hardware and programming are a high priority repair item. This system maintains the startup/shutdown schedules, lighting control as well as synchronization, triggering and playback of all media throughout the galleries.

The listed exhibits/spaces are key to the museum’s telling of Marine Corps history and as such, need to be kept fully operational to the fullest extent possible. When repairs are required, these have priority to be restored before those listed as Routine. The goal is to have operation restored to these exhibits with on-hand equipment within 24 hours.

Contractor will evaluate what equipment is needed to maintain on hand to ensure this level of operation is met. See

Attachment A for the full list of Priority AV.

Scuttlebutt Theater – this space presents our Orientation Movie to the visitor and is, for many people, their first introduction to the Marine Corps.

The Advance Organizer(s) in each gallery – these are introductory media for each gallery and are key to the overall visitor experience.

Immersion Exhibits – Belleau Wood, Iwo Jima, Toktong Pass, Hill 881, FARP scene, River Campaign – these exhibits are integrated audio/video presentations and should be considered vital to the visitor experience.

6.2 Routine (72 Hour) –

The remaining exhibits (looping videos, oral history stations, interactive kiosks) while important to the visitor experience, can be down for short periods of time while parts are ordered or in the case of a higher priority exhibit needing attention, left off-line while those priority exhibits are addressed. Contractor will evaluate what key components have long lead times that would necessitate having spares on-site to meet the 72 hour repair goal.

7.0 List of Attachments

Attachment A: list of Priority AV exhibits requiring repair/restoration of function within 24 hours

8.0 Deliverables

The following deliverables shall be submitted to the COR as described below. The contractor must review all deliverables to ensure accuracy, functionality, completeness, professional quality, and overall compliance with award requirements. The COR must ensure the accuracy and completeness of all deliverables and is responsible for the tracking and acceptance of all deliverables. If the Government provides comments or change requests, the contractor will have two (2) working days from receipt of the Government’s correspondence to incorporate the comments or change requests and resubmit the deliverable for Government review and approval at no additional cost to the Government. Unless otherwise specified in this PWS, the contractor must use standard commercial practices for formatting all deliverables. Electronic copies of all deliverables must be sent to the COR via email.

Deliverable Name

Reference Content Requirement Frequency Format Submission

0001 Repair Plan 5.1.1

The plan details the course of action and timeline for repair completion As Required

Industry

Standard Electronic (email)

0002 Weekly Report 5.1.1

Actions/repairs effected over the previous week

Each Thursday by 1500

Industry

Standard Electronic (email)

Monthly

Expenditures

Report 5.1.1

Tracking of orders for parts/components and reconciliation of deliveries

Last Thursday of the month

Industry

Standard Electronic (email)

Preventive

Maintenance

Schedule 5.2.1

Plan to conduct

Preventive

Maintenance of AV

System components and AV spaces

Within thirty

(30) working days of award

Industry

Standard Electronic (email)

Quality Control

Plan Update 5.5.3

As required by the contractor

Within five (5) working days of change(s).

Contractor

Format Electronic (email)

Post-Award

Conference

Minutes

A list of attendees, discussion topics, action items, and course of action timelines.

Within two (2) working days after meeting.

Contractor

Format Electronic (email)

9.0 Authorized Changes Only by the Contracting Officer:

Except as specified herein, no order, statement, or conduct of Government personnel who visit the Contractor’s facilities or in any other manner communicates with Contractor personnel during the performance of this award shall constitute a change under the Changes clause of this award. The Contractor shall not comply with any order, direction, or request of Government personnel unless it is issued in writing and signed by the Contracting Officer, or is pursuant to specific authority otherwise included as a part of this award.

The Contracting Officer is the only person authorized to approve changes in any of the requirements of this award and notwithstanding provisions contained elsewhere in this award, said authority remains solely the Contracting

Officer’s. In the event the Contractor effects any change at the direction of any person other than the Contracting

Officer, the change will be considered to have been made without authority and no adjustment will be made in the award price to cover any increase incurred as a result thereof.

10.0 Performance Requirement Summary

The Performance Requirements Summary (PRS) table provided below identifies the mission critical items for performance under this award. Only performance deficiencies that are directly attributable to Contractor error are considered when measured against the performance threshold:

Performance Objective /

Performance Standards

Acceptable Quality

Level Incentive/Remedy

Routine Operations -Contractor performs the requirements established in section 5.1 and any applicable subset in the PWS.

95% of services completed on time and in accordance with requirements set forth within the PWS.

Exceptional-100%

Very Good- 97%

Satisfactory- 95%

Performance below these standards will result in non-acceptance of the service.

Preventive Maintenance

& Repairs

-Contractor performs the requirements established in section 5.2 and any applicable in accordance with requirements set forth within the PWS.

Exceptional-100%

Very Good- 97%

Satisfactory- 95%

Performance below these standards will result in non-acceptance of the service.

Repairs -Contractor performs the requirements established in sections 5.3 and 6, and any applicable subsets in the PWS.

in accordance with requirements set forth within the PWS.

Exceptional-100%

Very Good- 97%

Satisfactory- 95%

Performance below these standards will result in non-acceptance of the service.

Consumables Purchasing and Inventory

Management

-Contractor performs the requirements established in section 5.4 and any applicable in accordance with requirements set forth within the PWS.

Exceptional-100%

Very Good- 97%

Satisfactory- 95%

Performance below these standards will result in non-acceptance of the service.

Attachment A:

In addition to the below list of exhibits, the control system and its associated hardware and programming are a high priority repair item. This system maintains the startup/shutdown schedules, lighting control as well as synchronization, triggering and playback of all media throughout the galleries. It is the “brain” that monitors and controls all AV functions.

AV designated as key exhibits and requires repair/restoration of functions in 24 hours.

High Priority - 24 Hour Repair

Gallery Identifier Title

3 - Scuttlebutt Theater AV-301 Orientation Video

7 - Global Expeditions AV-701 Advance Organizer

8 - World War I AV-801 News Stand

AV-802 Peppers Ghost

AV-803 Belleau Wood Immersion

10 - World War II AV-1001 Advance Organizer

AV-1010 Briefing Room

AV-1011 Iwo Jima Immersion

11 - Korean War AV-1101 Advance Organizer

AV-1104 Toktong Pass

12 - Vietnam War AV-1201 Advance Organizer (future)

AV-1205 Hill 881 Immersion

13 - Forward Deployed AV-1301 Advance Organizer

14 - Afghanistan and Iraq AV-1401 Advance Organizer

AV-1412 FARP Environment

AV-1413 FARP Peppers Ghost

AV-1417 Stack in the Alley/House Interior

INSPECTION AND ACCEPTANCE TERMS

Supplies/services will be inspected/accepted at:

CLIN INSPECT AT INSPECT BY ACCEPT AT ACCEPT BY

0001 Destination Government Destination Government

0002 Destination Government Destination Government

1001 Destination Government Destination Government

1002 Destination Government Destination Government

2001 Destination Government Destination Government

2002 Destination Government Destination Government

3001 Destination Government Destination Government

3002 Destination Government Destination Government

4001 Destination Government Destination Government

4002 Destination Government Destination Government

DELIVERY INFORMATION

CLIN DELIVERY DATE QUANTITY SHIP TO ADDRESS DODAAC /

CAGE

0001 POP 01-JUN-2023 TO

31-MAY-2024

N/A N/A

0002 POP 01-JUN-2023 TO

31-MAY-2024

1001 POP 01-JUN-2024 TO

31-MAY-2025

1002 POP 01-JUN-2024 TO

31-MAY-2025

2001 POP 01-JUN-2025 TO

31-MAY-2026

2002 POP 01-JUN-2025 TO

31-MAY-2026

3001 POP 01-JUN-2026 TO

31-MAY-2027

3002 POP 01-JUN-2026 TO

31-MAY-2027

4001 POP 01-JUN-2027 TO

31-MAY-2028

4002 POP 01-JUN-2027 TO

31-MAY-2028

CLAUSES INCORPORATED BY FULL TEXT

52.252-1 SOLICITATION PROVISIONS INCORPORATED BY REFERENCE (FEB 1998)

This solicitation incorporates one or more solicitation provisions by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. The offeror is cautioned that the listed provisions may include blocks that must be completed by the offeror and submitted with its quotation or offer. In lieu of submitting the full text of those provisions, the offeror may identify the provision by paragraph identifier and provide the appropriate information with its quotation or offer. Also, the full text of a solicitation provision may be accessed electronically at this/these address(es):

https://www.acquisition.gov

(End of provision)

52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)

This contract incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. Also, the full text of a clause may be accessed electronically at this/these address(es):

https://www.acquisition.gov/ https://www.acquisition.gov

(End of clause)

CLAUSES INCORPORATED BY REFERENCE

52.202-1 Definitions JUN 2020

52.203-3 Gratuities APR 1984

52.203-6 Restrictions On Subcontractor Sales To The Government JUN 2020

52.203-11 Certification And Disclosure Regarding Payments To

Influence Certain Federal Transactions

SEP 2007

52.203-12 Limitation On Payments To Influence Certain Federal

Transactions

JUN 2020

52.203-17 Contractor Employee Whistleblower Rights and Requirement

To Inform Employees of Whistleblower Rights

JUN 2020

52.204-4 Printed or Copied Double-Sided on Postconsumer Fiber

Content Paper

MAY 2011

52.204-6 Unique Entity Identifier OCT 2016

52.204-9 Personal Identity Verification of Contractor Personnel JAN 2011

52.204-13 System for Award Management Maintenance OCT 2018

52.204-16 Commercial and Government Entity Code Reporting AUG 2020

52.204-18 Commercial and Government Entity Code Maintenance AUG 2020

52.204-19 Incorporation by Reference of Representations and

Certifications.

DEC 2014

52.204-20 Predecessor of Offeror AUG 2020

52.204-21 Basic Safeguarding of Covered Contractor Information

Systems

NOV 2021

52.204-22 Alternative Line Item Proposal JAN 2017

52.204-25 Prohibition on Contracting for Certain Telecommunications and Video Surveillance Services or Equipment

NOV 2021

52.209-5 Certification Regarding Responsibility Matters AUG 2020

52.209-10 Prohibition on Contracting With Inverted Domestic

Corporations

NOV 2015

52.209-11 Representation by Corporations Regarding Delinquent Tax

Liability or a Felony Conviction under any Federal Law

FEB 2016

52.212-1 Instructions to Offerors--Commercial Products and

Commercial Services

NOV 2021

52.212-2 Evaluation - Commercial Items NOV 2021

52.212-4 Contract Terms and Conditions--Commercial Products and

Commercial Services

DEC 2022

52.216-7 Allowable Cost And Payment AUG 2018

52.216-26 Payments Of Allowable Costs Before Definitization DEC 2002

52.216-31 Time-and-Materials/Labor-Hour Proposal Requirements--

Commercial Acquisition

NOV 2021

52.216-31 Time-and-Materials/Labor-Hour Proposal Requirements--

Commercial Acquisition

NOV 2021

52.217-5 Evaluation Of Options JUL 1990

52.219-1 Small Business Program Representations OCT 2022

52.223-5 Pollution Prevention and Right-to-Know Information MAY 2011

52.223-6 Drug-Free Workplace MAY 2001

52.227-1 Authorization and Consent JUN 2020

52.227-2 Notice And Assistance Regarding Patent And Copyright

Infringement

JUN 2020

https://www.acquisition.gov/

52.228-5 Insurance - Work On A Government Installation JAN 1997

52.232-1 Payments APR 1984

52.232-7 Payments Under Time-And-Materials And Labor-Hour

Contracts

NOV 2021

52.232-17 Interest MAY 2014

52.232-23 Assignment Of Claims MAY 2014

52.232-39 Unenforceability of Unauthorized Obligations JUN 2013

52.232-40 Providing Accelerated Payments to Small Business

Subcontractors

NOV 2021

52.233-1 Disputes MAY 2014

52.233-2 Service Of Protest SEP 2006

52.233-3 Protest After Award AUG 1996

52.237-2 Protection Of Government Buildings, Equipment, And

Vegetation

APR 1984

52.242-13 Bankruptcy JUL 1995

52.242-15 Stop-Work Order AUG 1989

52.242-17 Government Delay Of Work APR 1984

52.245-1 Government Property SEP 2021

52.245-1 Alt I Government Property (SEP 2021) Alternate I APR 2012

52.245-2 Government Property Installation Operation Services APR 2012

52.246-4 Inspection Of Services--Fixed Price AUG 1996

52.246-6 Inspection--Time-And-Material And Labor-Hour MAY 2001

52.246-25 Limitation Of Liability--Services FEB 1997

52.252-3 Alterations in Solicitation APR 1984

52.252-5 Authorized Deviations In Provisions NOV 2020

252.201-7000 Contracting Officer's Representative DEC 1991

252.203-7000 Requirements Relating to Compensation of Former DoD

Officials

SEP 2011

252.203-7002 Requirement to Inform Employees of Whistleblower Rights DEC 2022

252.203-7005 Representation Relating to Compensation of Former DoD

Officials

SEP 2022

252.204-7000 Disclosure Of Information OCT 2016

252.204-7003 Control Of Government Personnel Work Product APR 1992

252.204-7004 Antiterrorism Awareness Training for Contractors. FEB 2019

252.204-7008 Compliance With Safeguarding Covered Defense Information

Controls

OCT 2016

252.204-7009 Limitations on the Use or Disclosure of Third-Party

Contractor Reported Cyber Incident Information

OCT 2016

252.204-7012 Safeguarding Covered Defense Information and Cyber

Incident Reporting

DEC 2019

252.204-7014 Limitations on the Use or Disclosure of Information by

Litigation Support Contractors

MAY 2016

252.205-7000 Provision Of Information To Cooperative Agreement Holders DEC 1991

252.209-7004 Subcontracting With Firms That Are Owned or Controlled By

The Government of a Country that is a State Sponsor of

Terrorism

MAY 2019

252.211-7007 Reporting of Government-Furnished Property MAR 2022

252.216-7002 Alt A Time-and-Materials/Labor-Hour Proposal Requirements--

Non-Commercial Item Acquisition with Adequate Price

Competition Alternate A

FEB 2007

252.223-7004 Drug Free Work Force SEP 1988

252.223-7006 Prohibition On Storage, Treatment, and Disposal of Toxic or

Hazardous Materials

SEP 2014

252.225-7000 Buy American--Balance Of Payments Program Certificate--

Basic (Nov 2014)

NOV 2014

252.225-7001 Buy American And Balance Of Payments Program-- Basic JUN 2022

252.225-7002 Qualifying Country Sources As Subcontractors MAR 2022

252.225-7048 Export-Controlled Items JUN 2013

252.232-7003 Electronic Submission of Payment Requests and Receiving

Reports

DEC 2018

252.232-7010 Levies on Contract Payments DEC 2006

252.237-7010 Prohibition on Interrogation of Detainees by Contractor

Personnel

JUN 2013

252.243-7001 Pricing Of Contract Modifications DEC 1991

252.243-7002 Requests for Equitable Adjustment DEC 2022

252.244-7000 Subcontracts for Commercial Items DEC 2022

252.245-7002 Reporting Loss of Government Property JAN 2021

252.245-7003 Contractor Property Management System Administration APR 2012

252.245-7004 Reporting, Reutilization, and Disposal DEC 2017

252.247-7023 Transportation of Supplies by Sea FEB 2019

CLAUSES INCORPORATED BY FULL TEXT

52.204-8 ANNUAL REPRESENTATIONS AND CERTIFICATIONS (DEC 2022)

(a)(1) The North American Industry Classification System (NAICS) code for this acquisition is 811210.

(2) The small business size standard is $30,000,000.

(3) The small business size standard for a concern that submits an offer, other than on a construction or service acquisition, but proposes to furnish an end item that it did not itself manufacture, process, or produce is 500 employees if the acquisition--

(i) Is set aside for small business and has a value above the simplified acquisition threshold;

(ii) Uses the HUBZone price evaluation preference regardless of dollar value, unless the offeror waives the price evaluation preference; or

(iii) Is an 8(a), HUBZone, service-disabled veteran-owned, economically disadvantaged women-owned, or women-owned small business set-aside or sole-source award regardless of dollar value.

(b)(1) If the provision at 52.204-7, System for Award Management, is included in this solicitation, paragraph (d) of this provision applies.

(2) If the provision at 52.204-7, System for Award Management, is not included in this solicitation, and the Offeror has an active registration in the System for Award Management (SAM), the Offeror may choose to use paragraph (d) of this provision instead of completing the corresponding individual representations and certifications in the solicitation. The Offeror shall indicate which option applies by checking one of the following boxes:

( ) Paragraph (d) applies.

( ) Paragraph (d) does not apply and the offeror has completed the individual representations and certifications in the solicitation.

(c) (1) The following representations or certifications in SAM are applicable to this solicitation as indicated:

(i) 52.203-2, Certificate of Independent Price Determination. This provision applies to solicitations when a firm-fixed-price contract or fixed-price contract with economic price adjustment is contemplated, unless—

(A) The acquisition is to be made under the simplified acquisition procedures in Part 13;

(B) The solicitation is a request for technical proposals under two-step sealed bidding procedures; or

(C) The solicitation is for utility services for which rates are set by law or regulation.

(ii) 52.203-11, Certification and Disclosure Regarding Payments to Influence Certain Federal Transactions. This provision applies to solicitations expected to exceed $150,000.

(iii) 52.203-18, Prohibition on Contracting with Entities that Require Certain Internal Confidentiality Agreements or

Statements--Representation. This provision applies to all solicitations.

(iv) 52.204-3, Taxpayer Identification. This provision applies to solicitations that do not include the provision at

52.204-7, System for Award Management.

(v) 52.204-5, Women-Owned Business (Other Than Small Business). This provision applies to solicitations that—

(A) Are not set aside for small business concerns;

(B) Exceed the simplified acquisition threshold; and

(C) Are for contracts that will be performed in the United States or its outlying areas.

(vi) 52.204-26, Covered Telecommunications Equipment or Services--Representation. This provision applies to all solicitations.

(vii) 52.209-2, Prohibition on Contracting with Inverted Domestic Corporations--Representation.

(viii) 52.209-5, Certification Regarding Responsibility Matters. This provision applies to solicitations where the contract value is expected to exceed the simplified acquisition threshold.

(ix) 52.209-11, Representation by Corporations Regarding Delinquent Tax Liability or a Felony Conviction under any Federal Law. This provision applies to all solicitations.

(x) 52.214-14, Place of Performance--Sealed Bidding. This provision applies to invitations for bids except those in which the place of performance is specified by the Government.

(xi) 52.215-6, Place of Performance. This provision applies to solicitations unless the place of performance is specified by the Government.

(xii) 52.219-1, Small Business Program Representations (Basic, Alternates I, and II). This provision applies to solicitations when the contract is for supplies to be delivered or services to be performed in the United States or its outlying areas, or when the contracting officer has applied part 19 in accordance with 19.000(b)(1)(ii).

(A) The basic provision applies when the solicitations are issued by other than DoD, NASA, and the Coast Guard.

(B) The provision with its Alternate I applies to solicitations issued by DoD, NASA, or the Coast Guard.

(C) The provision with its Alternate II applies to solicitations that will result in a multiple-award contract with more than one NAICS code assigned.

(xiii) 52.219-2, Equal Low Bids. This provision applies to solicitations when contracting by sealed bidding and the contract is for supplies to be delivered or services to be performed in the United States or its outlying areas, or when the contracting officer has applied part 19 in accordance with 19.000(b)(1)(ii).

(xiv) 52.222-22, Previous Contracts and Compliance Reports. This provision applies to solicitations that include the clause at 52.222-26, Equal Opportunity.

(xv) 52.222-25, Affirmative Action Compliance. This provision applies to solicitations, other than those for construction, when the solicitation includes the clause at 52.222-26, Equal Opportunity.

(xvi) 52.222-38, Compliance with Veterans' Employment Reporting Requirements. This provision applies to solicitations when it is anticipated the contract award will exceed the simplified acquisition threshold and the contract is not for acquisition of commercial products or commercial services.

(xvii) 52.223-1, Biobased Product Certification. This provision applies to solicitations that require the delivery or specify the use of USDA-designated items; or include the clause at 52.223-2, Affirmative Procurement of Biobased

Products Under Service and Construction Contracts.

(xviii) 52.223-4, Recovered Material Certification. This provision applies to solicitations that are for, or specify the use of, EPA- designated items.

(xix) 52.223-22, Public Disclosure of Greenhouse Gas Emissions and Reduction Goals--Representation. This provision applies to solicitations that include the clause at 52.204-7.)

(xx) 52.225-2, Buy American Certificate. This provision applies to solicitations containing the clause at 52.225-1.

(xxi) 52.225-4, Buy American-Free Trade Agreements-Israeli Trade Act Certificate. (Basic, Alternates II and III.)

This provision applies to solicitations containing the clause at 52.225-3.

(A) If the acquisition value is less than $50,000, the basic provision applies.

(B) If the acquisition value is $50,000 or more but is less than $92,319, the provision with its Alternate II applies.

(C) If the acquisition value is $92,319 or more but is less than $100,000, the provision with its Alternate III applies.

(xxii) 52.225-6, Trade Agreements Certificate. This provision applies to solicitations containing the clause at

52.225-5.

(xxiii) 52.225-20, Prohibition on Conducting Restricted Business Operations in Sudan--Certification. This provision applies to all solicitations.

(xxiv) 52.225-25, Prohibition on Contracting with Entities Engaging in Certain Activities or Transactions Relating to Iran—Representation and Certification. This provision applies to all solicitations.

(xxv) 52.226-2, Historically Black College or University and Minority Institution…

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