PAST_PERFORMANCE_QUESTIONNAIRE.docx

PAST PERFORMANCE QUESTIONNAIRE

Instructions:

· Sections I through III are to be completed by the Quoter and provided to the assessor (Government personnel who had experience with the Quoter on a previous relevant contract). The assessor, in turn, to verify Sections I through III, complete the questionnaire, and submit to the Contracting Office. The Quoter should also submit with its quote (by the closing date of the Solicitation) copies of Sections I and II of all questionnaires as provided to assessors.

· Section II to be validated by the assessor. If any information is incorrect herein, please annotate and provide the correct information accordingly.

· Sections III through VII are to be completed in their entirety by the assessor.

Message to the assessor: Your assistance is requested by the USMC to assist with establishing the performance history for the Contractor named below. In efforts to expedite receipt of the requested information, the Contracting Office respectfully requests that you do not mail hard copies. Instead, please e-mail or FAX the completed questionnaire(s) to: monica.curley@usmc.mil.

I. Solicitation Data (for the proposed effort)

Project/Requirement Description The Cybersecurity division of Headquarters Marine Corps C4 (HQMC C4/CY) had previously manually performed General Officer (GO) Social Networking Site (SNS) crawling, discovery, and harvesting activities to protect the reputation/privacy of our USMC GO community, and to reduce malicious attempts to penetrate Marine Corps Enterprise Network (MCEN) boundaries. The purpose of the activity is to identify fictitious and imposter accounts (a.k.a. “evil twins”) which are masquerading as USMC GOs. These “evil twins” create malicious links for unsuspecting service members to access, and are fraudulently extorting information and money on behalf of the USMC Key personnel and GO’s.

The Government seeks a Commercial Off the Shelf (COTS) automated social networking capability to provide significant improvement in the ability to conduct effective and efficient discovery, removal and reporting of Imposter social media accounts. The COTS capability will continue to protect the best interests of the USMC and its Key Personnel. Automating has significantly reduced resource expenditure, time and work factor efforts allowing for a more comprehensive social media review. Additionally, integrating the discovery of malware and trends with hashtags within the automated system is an additional aspect of discovery and will identify trending topics in the USMC to quickly determine threat agents as an entry point for malware and impersonators trying to gain followership through discussion topics.

II. Current or Historical Contract Information

Assessor: The information listed below is |_| Correct |_| Incorrect.

CONTRACTOR

NAME & ADDRESS:

<<<<<INSERT CONTRACT NAME & ADDRESS HERE>>>>

Contract Number

Type of Contract

Contract Value

Performance Period Delivery Schedule

Project/Requirement Description

Please select from the following as it applies to this contract:

III. Assessor Information

Assessor Name

Title

Phone Number/Email Address

Identify your role in the contract award or administration and the period of your involvement.

Procuring Contracting Officer (PCO)

Administrative Contracting Officer (ACO)

Contract Specialist

Contracting Officer’s Representative (COR)

Technical Project Lead/Project Officer

Quality Assurance Specialist

Defense Contract Audit Agency (DCAA) Auditor

Other (Specify)

IV. Evaluation Definitions

Use the following definitions in your assessment of contractor performance.

[The above evaluation levels and rating definitions are the same as prescribed in Attachment 2 of the Department of Defense’s Guidance for the Contractor Performance Assessment and Reporting System (CPARS) for use within the Past Performance Information and Retrieval System (PPIRS).]

V. Performance Evaluation

1. Quality of Performance

a. What is your OVERALL assessment of the quality of the contractor’s performance?

Quality of Performance

Please provide the rationale for your assigned rating.

b. Assess the Contractor’s quality of performance in the following areas.

Conformance to Contract Requirements

Conformance to Specifications

Standards of Workmanship *

* Standards of Workmanship: Technical, professional, environmental, safety, etc.

While all comments are appreciated, please explain below your rationale for ratings of exceptional or unsatisfactory.

c. Did the Government contribute in any way to problems associated with quality as identified in the above assessment? If yes, please explain.

2. Schedule Performance (Timeliness)

a. What is your OVERALL assessment of the Contractor’s ability to meet the schedule?

Schedule Performance

Please provide your rationale for the assigned rating.

b. Assess the Contractor’s Schedule Performance in the following areas.

Completion of Contract/Task Order/Delivery Schedule

Meeting Milestones and Schedules

Submitting Deliverables

While all comments are appreciated, please explain below your rationale for ratings of exceptional or unsatisfactory.

c. Did the Government contribute in any way to any Schedule problems identified in the above assessment? If yes, please explain.

3. Management Performance

a. What is your OVERALL assessment of the Contractor’s management performance?

Management Performance

Please provide rationale for assigned rating.

b. Assess the Contractor’s management performance in the following areas.

Management Responsiveness

Program Management

Management Responsiveness: Timeliness, completeness, and quality of problem identification, proposal submittal, history of cooperative behavior, effective business relations, teamwork AND customer satisfaction.

Program Management: Effectiveness of integration and coordination of all activities required to execute the contract, use of resources, assignment of responsibility, internal coordination and communication, and risk management practices

While all comments are appreciated, please explain below your rationale for ratings of exceptional or unsatisfactory.

c. Did the Government contribute in any way to any of the management problems identified in the above assessment? If yes, please explain.

VI. Overall Rating of Contractor’s performance (technical, schedule, management, and cost) on contract being assessed.

VII. General Comments: