Draft_SOW_M0026320Q0004.pdf

STATEMENT OF WORK (SOW)

GRAVITY FLOW SHELVING SYSTEM

1. SCOPE: This Statement of Work (SOW) defines the effort required for the design, development, fabrication, and installation of gravity flow shelving and storage of recruit uniform issue items for Depot

Clothing, Marine Corps Recruit Depot, Parris Island (MCRDPI).

1.1. Background: Depot Clothing is improving the current shelving and storage in buildings 6000 and

6007 in order to aid in accommodating increasing warehouse volume and mission requirements. The new gravity flow system shall replace the current shelving and storage system installed in Bldg. 6000 and 6007.

The new system will allow the warehouse to properly store a sixty (60) day inventory of uniform items and increase material handling, replenishment, data entry, and overall warehouse audit accuracy.

1.2. Description of Services/Introduction: All freight, rigging, removal, and disposition of existing shelving equipment shall be the responsibility of the contractor. The contractor shall design a new functional gravity flow system capable of storing a sixty (60) day inventory of uniform items for Bldg.

6000 and 6007. Prior to installation of the gravity flow shelving, the contractor shall provide all materials and labor to repair holes in the concrete slab caused from the current shelving and storage system removal.

Upon design approval by the Government, the contractor shall provide the required tools, equipment, materials, and labor required to install the gravity flow storage shelving. All shelving shall be bolted to the concrete slab. The contractor shall be certified by Vidir Manufacturing Group in writing to breakdown, remove, move, and install two (2) Vidir carousels owned by the Government. The contractor will provide supervision and all safety equipment and materials required for the completion of the project.

1.3. Objectives:

1.3.1. Removal and disposal of current storage and shelving and replace with gravity flow shelving capable of maintaining sixty (60) days of recruit clothing issue inventory in Bldg. 6000. The vendor shall breakdown, move, and install two (2) Government-owned Vidir carousels in Bldg. 6000 within manufacturer required standards.

1.3.2. Removal and disposal of current storage and shelving and replace with gravity flow shelving capable of maintaining sixty (60) days of recruit clothing issue inventory in Bldg. 6007.

1.4. Task Requirements:

1.4.1. Storage Shelving:

1.4.1.1. The contractor shall provide a detailed design of the gravity flow storage shelving with dimensions and exact locations of the storage shelving in Bldg. 6000 and 6007 for Government approval.

1.4.1.2. The contractor shall provide all required tools, equipment, materials, and labor required to remove and dispose the current shelving, storage, and roller conveyor systems in Bldg. 6000;

shelving and storage in 6007. See Section 1.4.3 for a list of equipment and locations to be removed and disposed.

1.4.1.3. The contractor shall provide all required tools, equipment, materials, and labor required to repair and fill-in holes in the concrete slab in Bldg. 6000 and 6007, caused by the removal of the current shelving, storage, and roller conveyor systems.

1.4.1.3. The contractor shall provide all required tools, equipment, materials, and labor required to install the proposed storage shelving, ensure the materials meet all safety standards, and has the capacity to store up to sixty (60) days of uniform item inventory. See list of required storage capabilities

DRAFT

1.4.1.4. Warranty coverage shall be manufacturer’s standard warranty but no less than one (1) year of parts and labor.

1.4.2. Vidir Carousel:

1.4.2.1. Prior to contract award, the contractor shall provide written correspondence from Vidir

Manufacturing Group, confirming the contractor’s capability to breakdown, remove and move, install, and maintenance two (2) Government-owned Vidir carousels.

1.4.2.2. The contractor shall provide all required tools, equipment, materials, and labor required to breakdown, remove or move, and installation of two (2) Government-owned Vidir Carousels in accordance with the manufacturer’s required standard. Prior to performance of this task, the contractor shall obtain approval from the Government representative on carousel installation locations within Bldg. 6000.

1.4.2.3. Vidir Carousel model number: G39163-0452-12

1.5. Special Qualifications: The contractor shall provide documentation certifying the contractor’s capability of breaking-down, moving, installing, and operating Vidir Carousels.

1.6. Period of Performance: The contractor will have six (6) months from date of award to complete the project. The contractor shall coordinate with the Government representative immediately upon award and terminate at the completion of the installation.

1.6.1. Place of Performance: The work to be performed under this contract will be performed at Bldg.

6000 and 6007, Marine Corps Recruit Depot Parris Island, South Carolina.

1.7. General Information

1.7.1 Hours of Operation: The contractor shall be responsible for coordinating installation services with authorized personnel. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of operations of Depot Clothing is essential. Depot Clothing hours are:

1.7.2. Recognized Holidays: The following major holidays is observed:

New Year’s Day Labor Day

Martin Luther King Jr.’s Birthday Columbus Day

President’s Day Veteran’s Day

Memorial Day Thanksgiving Day

Independence Day Christmas Day

1.6.5.1. Site Visit: All site visits after award shall be coordinated and scheduled with authorized

Government personnel prior to installation

1.6.6.1. Security: The contractor shall be responsible for safeguarding all government equipment, information and property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured. The contractor shall only dispose of government property listed in Section 1.4.3 of this SOW.

1.6.9. Identification of Contractor Employees: All contract personnel working in situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also DRAFT ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed.

1.6.10. Contractor Travel: Contractor personnel will not be required to travel in the performance of this service.

1.6.11. Base Access: Contractor Base Access forms will be provided to contract awardee at time of award.

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1. DEFINITIONS:

2.1.1 COMMUNICATIONS INFORMATIONS SYSTEMS DEPARTMENT (G-6). MCRD Parris Island staff section responsible for providing information technology, telecommunications, and cyber security services to all local MCRD Parris Island organizations contained within.

2.1.2. CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.3. CONTRACTING OFFICER. A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.4. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the PWS.

2.1.5. DELIVERABLE. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

2.1.6. KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.7. MARINE CORPS RECRUIT DEPOT (MCRD). The type of military base being provided services under this PWS.

2.1.8. MEGABITS PER SECOND (Mbps). A unit of measurement for bandwidth and throughput on a network, in reference to upload and download speeds.

2.1.9. PERFORMANCE WORK STATEMENT (PWS). The requirements and guidelines for a contractor providing services and/or material to the government as outlined in a corresponding contract.

2.1.10. PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.11. QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.12. QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.13. SUBCONTRACTOR. One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.1.14. WI-FI ACCESS POINT (WAP). A device providing wireless internet access to multiple users in a given area.

2.1.15. WORK DAY. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.16. WORK WEEK. Monday through Friday, unless specified otherwise. NOTE: Also referred to as

‘business week’.

2.2. ACRONYMS:

DMDC Defense Manpower Data Center

DOD Department of Defense

FAR Federal Acquisition Regulation

G-6 Communications Information Systems Department

HIPAA Health Insurance Portability and Accountability Act of 1996

IT Information Technology

KO Contracting Officer

Mbps Megabits per second

MCRD Marine Corps Recruit Depot

OCI Organizational Conflict of Interest

PIPO Phase In/Phase Out

POC Point of Contact

PRS Performance Requirements Summary

PWS Performance Work Statement

QA Quality Assurance

QC Quality Control

QCP Quality Control Program

TE Technical Exhibit

WAP Wi-Fi Access Point

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1. Services: The Government will configure and manage all network equipment beyond the contractor’s modem or point-of-presence (POP) device, to include government-provided firewalls, access switches, WAP controllers, and WAP devices. The Government will assist the Contractor with the initial configuration to ensure the Contractor complies with all USMC Regulations. The Government will provide initial troubleshooting via the G-6 IT and Telecommunications Helpdesks. The Government will confirm no unexpected events (power outages, fiber optic cable cuts, etc.) have occurred. If the Government is unable to resolve the disruption in services, the Government will contact the Contractor to investigate the problem. The COR authorized G-6 representative will be the only entity authorized to directly request

Contractor support and not the individual user or customer utilizing the service. The Government will be responsible for extended commercial internet services from the Contractor’s POP device at the demarcation point.

3.2. Facilities: The Government will allow the Contractor escorted access to the demarcation point

(building 1050) for the Contractor to terminate commercial internet services. The Government will utilize its own communication closets to terminate fiber optic cables at each customer location.

3.3. Utilities: The Government will provide power to support all Contractor-furnished equipment at all locations.

3.4. Equipment: The Government will provide its own firewall device(s) to secure commercial internet services provided to each customer. The Government will utilize its own fiber optic hubs between the demarcation point and the end user to extend commercial services across MCRD Parris Island, as needed.

The Government will provide its own network switches, WAP controllers, and WAP devices at each location to extend hardline connections to respective users.

3.5. Materials: The Government will utilize its own dark fiber and conduit initiating from the demarcation point to each customer requiring the service. The Government will also utilize its own internal CAT-6 building infrastructure to support extending services directly to each user’s computer.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1. General: The Contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed under Section 3 of this PWS. The Contractor will provide the Government the ability to connect the provided commercial internet circuit to its own fiber optic infrastructure.

4.2. Service: The Contractor will contact the G-6 at the earliest opportunity if known external issues on the

Contractors network or infrastructure are identified. The Contractor will coordinate with G-6 prior to conducting any work within the Government-controlled environment, and the Contractor will always have a G-6 escort on site while conducting any system maintenance, upgrade, or support. The Contractor will ensure on-call technical support is always available from 7 A.M. to 5 P.M., Monday through Friday, year-round, with the exception of any federal holiday. The Contractor is responsible for repairing any damage on their own fiber optic cable, leading up to the demarcation point, and any contractor-provided device at the demarcation point.

4.3. Materials: The Contractor will provide all necessary cabling and setup materials to establish commercial internet services at their modem or POP device at the DEMARC location.

4.4. Equipment: The Contractor shall provide a modem or POP device at the DEMARC location that will support a CAT-6 connection to the government-provided firewall (Fortigate 60D).

PART 5

SPECIFIC TASKS

5. Specific Tasks:

5.1. Basic Services. The Contractor shall provide a dedicated, symmetrical 1000 Mbps x 1000 Mbps commercial internet circuit that terminates at MCRD Parris Island’s demarcation point in building 1050.

5.1.1. Support Services. The Contractor will ensure on-call technical support is always available from 7

A.M. to 5 P.M., Monday through Friday, year-round, with the exception of any federal holiday.

5.1.1.1. Authorized Service Requestors. The Contractor will only accept service requests from the COR authorized G-6 representative and ensure that any end users who contact the Contractor directly are redirected to the MCRDPI G-6 IT Helpdesk at (843) 228-2004, Option 1 to report their issue.

5.1.2. Troubleshooting. During system outages or interruptions in service, the Contractor will contact the

G-6 Department at the earliest opportunity if known issues on the Contractors network or infrastructure are identified.

5.1.2.1 On-Site Support.

5.1.2.1.1. The Contractor will coordinate with the G-6 Department prior to conducting any work at the demarcation point in building 1050.

5.1.2.1.2. The Contractor will always have a G-6 escort on site while conducting any system maintenance, upgrade, or support.

5.2. Fiber Optic Connectivity.

5.2.1.1. The Contractor shall provide reliable fiber optic connectivity up to the demarcation point.

5.2.1.2. The Contractor shall provide or allow the Government to install a CAT-6 jumper cable at the demarcation point to link the Contractor’s modem or POP device to the government-provided firewall

WAN port..

5.3. Materials. The Contractor will provide all necessary cabling or consumable materials to connect services to the Contractor’s modem or POP device at the demarcation location.

5.4. Equipment. The Contractor shall provide a commercial-grade modem or POP device at the demarcation location to support extension of a symmetric gigabit commercial internet circuit to a government-provided firewall.

PART 6

ATTACHMENT/TECHNICAL EXHIBIT LISTING

7. Attachment/Technical Exhibit List:

7.1. Attachment 1/Technical Exhibit 1 – Performance Requirements Summary

7.2. Attachment 2/Technical Exhibit 2 – Deliverables Schedule

TECHNICAL EXHIBIT 1

Performance Requirements Summary

The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Performance

Objective

(The Service required— usually a shall statement)

Para. Ref Standard Performance

Threshold (This is the maximum error rate. It could possibly be “Zero deviation from standard”)

Method of

Surveillance

Incentive

PRS # 1.

The

Contractor shall provide a dedicated, symmetrical

1000 Mbps x

1000 Mbps commercial internet circuit that terminates at MCRD

Parris Island’s demarcation point in building 1050.

1.3.1, 1.4, 5.1, 5.2.1

In accordance with industry standard.

99%

Connectivity

24-7, 95%

Connectivity during normal business working hours.

Validated

Customer

Complaint

Exercise of

Option Period and/or additional

CLINs within contract.

PRS # 2

The

Contractor will ensure on-call technical support is always available from

7 A.M. to 5

P.M., Monday through

Friday, year-round, with the exception of any federal holiday.

1.6.1, 1.6.4, 1.6.11, 3.1, 4.2, 5.1.1

In accordance

Availability

100% of the time during normal business hours from 7AM-

5PM.

100% Inspection Exercise of

Option Period and/or additional

CLINs within contract.

PRS # 3

During system outages or interruptions in service, the

Contractor will contact the G-6 at the earliest opportunity if known issues on the

Contractors network or infrastructure are identified.

1.6.1, 1.6.4, 4.2, 5.1.2

In accordance

Contractor notifies G-6

Operations

100% of the time once they are aware of a known outage.

Validated

Customer

Complaint

Exercise of

Option Period and/or additional

CLINs within contract.

TECHNICAL EXHIBIT 2

DELIVERABLES SCHEDULE

Deliverable Frequency # of Copies Medium/Format Submit To

Customer Usage and

Services Availability

Report

By the 5th of every month, initial report within 30 days of contract award, etc.

1 Copy

PDF Format

G-6 IT Officer at

Daniel.camasca@us mc.mil