M00146-16-T-B106_RFQ_Amendment_1.docx

M00146-16-T-B106

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION SF 1449 - CONTINUATION SHEET

SOLICITATION/CONTRACT FORM

The required response date/time has changed from 19-Sep-2016 01:00 PM to 14-Dec-2016 03:00 PM.

DELIVERIES AND PERFORMANCE

The following Delivery Schedule item for CLIN 0001 has been changed from:

POP 01-OCT-2016 TO

30-SEP-2017

LYNN WEEKS

CUNNINGHAM STREET

BLDG 159, BAY DOOR R4

CHERRY POINT NC 28533-5040

252-464-5534 FOB: Destination N65923

To:

POP 18-JAN-2017 TO

17-JAN-2018

LYNN WEEKS

CUNNINGHAM STREET

BLDG 159, BAY DOOR R4

CHERRY POINT NC 28533-5040

252-464-5534 FOB: Destination N65923

The following have been modified:

Addendum to FAR 52.212-1 Instructions to Offerors - Commercial Items

1) SUBMISSION OF QUOTES.

a) The vendor is responsible for ensuring that quotes are received in the Contracting Office no later than 3:00 P.M. (EST) on 14 December 2016 as indicated on page one (1) of this solicitation. Failure of vendor’s quote to be received prior to the hour and date specified may result in rejection of the quote.

b) Revised quotes shall be submitted electronically via e-mail to larry.davis1@usmc.mil.

c) RFQ Number M00146-16-T-B106 must be clearly shown in the subject line.

2) INSTRUCTIONS FOR THE PREPARATION OF QUOTES: The vendor shall provide revised technical and price quotes, and past performance information in accordance with the following instructions:

a) Information to determine Technical Acceptability: The vendor’s revised technical quote shall include the following:

i) Quotes should be clearly and concisely written as well as being neat and logically assembled.

ii) The vendor’s technical quote shall include:

(1) Information that demonstrates the vendor’s ability to perform the services in accordance with the requirements of the Statement of Work within the required period of performance.

(2) Information that demonstrates qualifications (experience, training, expertise, and educational background) of proposed key personnel of fifteen (15) years experience in projects similar in technical complexity relative to the requirement of the solicitation.

“Similar in technical complexity” for this SOW is defined as projects containing the elements of: Maintenance and Reliability Process development, training and coaching. Vendor shall indicate whether prime or subcontractor will employ proposed individuals. The vendor shall provide personnel resumes for each of the key personnel proposed to perform the work. Each resume shall cite the name, position description, education, training, license if applicable and employment history including extent of experience pertinent to tasks listed in the SOW.

b) Past Performance Information Instructions:

i) Vendors shall submit at least three (3) relevant past performance references. Relevant past performance is defined as performance of contracts of similar technical complexity to this requirement. Include the following information for each contract listed:

(a) Agency or company name.

(b) Contract number (if applicable).

(c) Point of Contact name, phone number and fax number.

(d) Brief description of contract and relevance to this requirement.

(e) Total contract value.

(f) Period of performance.

ii) If a vendor has no relevant past performance history, a vendor must affirmatively state that it possesses no relevant past performance history.

c) Price Quote Instructions: The vendor’s revised price quote shall include:

i) Quoted firm-fixed price for each line item shown - for completion of all services in accordance with the requirements of the Statement of Work.

d) Completed SF1449 to include:

i) Signed/completed page 1 (Blocks 17 and 30)

ii) Completed Representations and Certifications: The following representations and certifications must be completed and returned as part of the vendor’s quote

FAR 52.204-20

FAR 52.212-3 ( Note that vendor is only required to complete paragraph (b) is they have completed annual representations and certifications via the System for Award Management (SAM) website.)

DFARS 252.209-7998

DFARS 252.209-7999

STATEMENT OF WORK

STATEMENT OF WORK

Maintenance and Reliability Support Annual Contract

1. SCOPE OF WORK

The contractor shall provide the Fleet Readiness Center (FRC) East with a total of sixty-three (63) business days of on-site training/services as specified herein, over the course of one calendar year. Additionally, they shall provide onsite meeting facilitation as outlined in the specific technical sections. The contractor shall be responsible for all labor, travel cost and training materials required for completion of the work described throughout this Statement of Work (SOW). The work shall be executed in the highest quality attainable, consistent with all the requirements outlined in the contract, including those key provisions described below. All training shall be performed at the FRC East, MCAS Cherry Point, North Carolina.

2. DEFINITIONS

“Acceptance Criteria” means observable or measurable events (or absences thereof) that are evidence that Acceptance of the Services and Deliverables by FRC has occurred. Criteria are to be specified in Section 3 of this SOW.

“Completion Criteria” means observable or measurable events that are evidence that the Services and Deliverables (if any) corresponding to this SOW have been fulfilled. Criteria are to be specified in Section 3 of this SOW.

“FRC” means Fleet Readiness Center (FRC) – East, a facility that performs re-working and re-manufacturing of aircraft and parts, components and systems as a tenant on the MCAS, Cherry Point, NC.

3. DESCRIPTION OF SERVICES

The contractor shall provide the Services described in the following subsections. Each subsection includes a description of the Service activity (and associated tasks) to be performed, the list of deliverables and their completion and acceptance Criteria.

3.1 Steering Committee Chartering and Support

Develop the formation, training and chartering of the organization Steering Committee to oversee the execution of the TPM/TPR rollout. (This vital group will tie the TPM/TPR activities into the overall plant and corporate goals.) The Steering Committee is an integrate component in helping to tie Lean, Safety and Reliability together. The approach should be:

_ Form, train and charter Plant Steering Committee to oversee execution of TPM/TPR rollout.

_ Develop Goals/Objectives.

_ Develop Communication Plan.

_ Develop Timelines.

_ Identify Specific Deliverables.

Government’s Responsibilities: The Government will –

· Verify that the necessary participants are available .

· Provide an access-controlled classroom with the necessary furniture (i.e. tables, chairs, whiteboard, and projection screen) and any additional training equipment which may be required by the contractor to conduct the class and assemble the Mobile Classroom.

Contractors Responsibilities: The contractor shall –

· Provide on-site support of seven (7) days.

· Contractor will facilitate the formation, training and chartering of the organization Steering Committee to oversee the execution of the TPM/TPR rollout

· Coordinate with FRC’s Project Manager prior to set up delivery, to confirm schedule of training, to identify needs in order to set an agenda of topics and subjects to be covered during the formation/training/chartering process.

· We will work closely with leadership to develop achievable goals, objectives, communication plan, timelines and specific deliverables: who, what, when, where, why and how.

· Contractor will provide continuing support for the first year facilitating monthly Steering Committee meetings and working with leadership to drive positive change throughout the organization.

· Provide necessary training materials.

Deliverables: The Contractor led Team will provide monthly reports on TPM activities and progress throughout the organization.

Completion and Acceptance Criteria: This task shall be considered completed and accepted when the estimated level of effort for this task has been exhausted or upon end date of Schedule of Services, whichever occurs first.

Class Cancellation Policy: FRC may cancel the training up to ten (10) business days prior to the start date.

3.2 Maintenance Excellence Team Chartering and Support

Develop the formation, training and chartering of the organization Maintenance Excellence Team to create/improve processes including the following, but not limited to: Planning & Scheduling, PM/PdM (Preventive and Predictive Maintenance), work order system, CMMS (Computer Maintenance Management System) application and Storeroom processes.

This is intended to provide oversight and guidance in execution of a detailed business plan.

Approach should be:

_ Form, train and charter the Maintenance Excellence Team to improve/create process such as:

_ Planning and Scheduling _ PM/PdM _ Work Order System _ CMMS Application _ Storeroom Processes _ Develop Goals/Objectives.

_ Develop Communication Plan.

_ Develop Timelines.

_ Develop Meeting Structure and Execution.

_ Identify applicable Measures.

_ Identify Deliverables: who, what, when, where, why and how.

Government’s Responsibilities: The Government will –

· Verify that the necessary participants are available .

· Provide an access-controlled meeting room with the necessary furniture (i.e. tables, chairs, whiteboard, and projection screen).

Contractors Responsibilities: The contractor shall –

· Provide on-site support of seven (7) days.

· Contractor will facilitate the formation, training and chartering of the organization Maintenance Excellence Team to create/improve processes such as: Planning & Scheduling, PM/PdM (Preventive and Predictive Maintenance), work order system, CMMS (Computer Maintenance Management System) application and Storeroom processes.

· The Contractor will map out how work currently (current-state) flows through maintenance organization and how ‘it should’ (future-state) flow.

· Contractor will work closely with the Maintenance Excellence Team to develop achievable goals, objectives, communication plan, timelines and deliverables; who, what, when, why, and how.

· The Contractor lead Team shall provide monthly oversight on reporting to the Steering Committee.

· Contractor will provide continuing support for the first year facilitating monthly meetings and working with the team to drive positive change throughout the organization.

· Provide necessary training materials.

Deliverables: Documented current state process flow of how work flows through Maintenance and future state recommendations.

Completion and Acceptance Criteria: This task shall be considered completed and accepted when the estimated level of effort for this task has been exhausted or upon end date of Schedule of Services, whichever occurs first.

Class Cancellation Policy: FRC may cancel the training up to ten (10) business days prior to the start date.

3.3 Storeroom Stock Committee Chartering

Develop the formation, training and chartering of the Stores Stock Committee tasked to create all formal storeroom processes. The Store Stock Committee is composed of maintenance artisan users of the storeroom and personnel who will become familiar with the complexities and fiscal responsibilities of managing this plant resource.

The committee charter will be to engage those who are currently outside the decision process into a cohesive unit that makes the best decisions to ensure the storeroom provides top level service and convenience. Processes that will be developed include, but not limited to: Issuing, Kitting, ABC classification, Inventory Accuracy, PMs for spares, Obsolescence, and Critical Spare parts.

Approach should be:

_ Form, train and charter the Stores Stock Committee to oversee execution of storeroom development.

_ Develop Goals/Objectives.

_ Develop Communication Plan.

_ Develop Timelines.

_ Identify Deliverables: who, what, when, where, why and how.

Government’s Responsibilities: The Government will –

· Verify that the necessary participants are available .

· Provide an access-controlled meeting room with the necessary furniture (i.e. tables, chairs, whiteboard, and projection screen).

Contractors Responsibilities: The contractor shall –

· Provide on-site support of three (3) days.

· Contractor will facilitate the formation, training and chartering of the Stores Stock Committee tasked to create all formal storeroom processes.

· The Contractor led Team shall provide monthly status reports provided to the Steering Committee.

· Contractor will work with the Stores Stock Committee to develop achievable goals, objectives, communication plan, timelines and specific deliverables; who, what, when, why, and how.

· Contractor will provide continuing support for the first year facilitating monthly meetings and working with the team to drive positive change throughout the organization.

· Provide necessary training materials.

Deliverables: Written Stockroom process.

Completion and Acceptance Criteria: This task shall be considered completed and accepted when the estimated level of effort for this task has been exhausted or upon end date of Schedule of Services, whichever occurs first.

Class Cancellation Policy: FRC may cancel the training up to ten (10) business days prior to the start date.

3.4 Planner Mentoring and Coaching

Contractor will provide Maintenance Planning and Scheduling SME to mentor and coach the Planners on their required daily duties and responsibilities. The Contractor will ensure that the Maintenance Planners are trained in the following tasks:

_ Review work orders for each significant piece of information.

_ Assign work orders needing planning and material to planning backlog.

_ Assure work order has approval, authority and funding.

_ Approves stores and purchase requisitions for planning jobs.

_ Enter work orders into CMMS.

_ Review actual vs. plan on completed work orders.

_ Identify recurring maintenance problems.

_ Establish and maintain equipment parts catalog, equipment history.

_ Maintain technical library.

_ Coordinate special programs.

_ Interface with Storeroom.

_ Grow the level of planned activities.

_ Plan Development.

_ BOM (Bill of Materials) Preparation.

Government’s Responsibilities: The Government will –

· Verify that the necessary participants are available .

· Provide an access-controlled meeting room with the necessary furniture (i.e. tables, chairs, whiteboard, and projection screen).

Contractors Responsibilities: The contractor shall –

· Provide on-site support of seven (7) days.

· Maintenance Planning and Scheduling SME will mentor and coach the Planners on their required daily duties and responsibilities.

· Contractor will provide continuing support for the first year facilitating monthly meetings and working with the team to drive positive change throughout the organization.

· Provide necessary training materials.

Deliverables: Written Training guidelines for students.

Completion and Acceptance Criteria: This task shall be considered completed and accepted when the estimated level of effort for this task has been exhausted or upon end date of Schedule of Services, whichever occurs first.

Class Cancellation Policy: FRC may cancel the training up to ten (10) business days prior to the start date.

3.5 Metrics Development

The Contractor will work with the Maintenance Excellence Team to develop Key Performance Indicators that measure equipment reliability efforts.

Government’s Responsibilities: The Government will –

· Verify that the necessary participants are available .

· Provide an access-controlled meeting room with the necessary furniture (i.e. tables, chairs, whiteboard, and projection screen).

Contractor’s Responsibilities: The contractor shall –

· Provide on-site support of two (2) days.

· The Contractor will work with the Maintenance Excellence Team to develop no more than ten (10) Key Performance Indicators that measure effectively the equipment reliability efforts. KPI (Key Performance Indicators) development will consist of identifying the high level Key Performance Indicators and metrics required to support, monitor, measure and sustain improvements.

· Following the identification of the Key Performance Indicators, the Contractor will facilitate defining the name, who utilizes the metrics, the KPI’s purpose, data sources, frequency, display format and formula.

· Contractor will develop a “Line of Site” diagram for the development of KPI’s. This diagram will show the connection between KPIs and drives toward selecting a few high level KPIs and lower level specific KPIs by role.

· Contractor will develop a comprehensive listing of all the reliability measures, to include the source of the values used in the calculations of the metrics.

· Contractor will provide continuing support for the first year facilitating monthly meetings and working with the team to drive positive change throughout the organization.

· Provide necessary training materials.

Deliverables: KPI Driven Dashboard.

Completion and Acceptance Criteria: This task shall be considered completed and accepted when the estimated level of effort for this Task has been exhausted or upon end date of schedule of services, whichever occurs first.

3.6 Audit Development for PM Process

The Contractor will work with the Maintenance Excellence Team to develop a PM Audit Process that will measure the effectiveness of PMs executed.

Government’s Responsibilities: The Government will –

· Ensure that required participants are made available .

· Provide an access-controlled meeting room with the necessary furniture (i.e. tables, chairs, whiteboard, and projection screen).

Contractor’s Responsibilities: The contractor shall –

· Provide on-site support of one (1) day.

· Contractor will facilitate the development of a PM Audit Process that will measure the effectiveness of PMs.

· Contractor will provide continuing support for the first year facilitating monthly meetings and working with the team to drive positive change throughout the organization.

· Provide necessary training materials.

Deliverables: Written Audit Process.

Completion and Acceptance Criteria: This task shall be considered completed and accepted when the estimated level of effort for this Task has been exhausted or upon end date of schedule of services, whichever occurs first.

3.7 Preventative Maintenance Optimization

The Contractor shall conduct a PM Optimization Workshop at our facility.

The Pilot Workshop shall accomplish, at a minimum, the following criteria:

_ Evaluate whether the PM Optimization methodology can be advantageously Applied.

_ Evaluate the alternative full process roll out options.

_ Accurately estimate the cost of such alternatives.

_ Accurately estimate the Return On Investment (ROI) and payback period.

_ Accurately estimate the costs associated with not pursuing PM Optimization.

The contractor shall synopsize the findings from this workshop as well as providing recommendations. After the workshop, the decision whether or not to proceed further with a PM Optimization rollout can be made; furthermore, it will be possible to specify precisely the scope of activity that will be needed from the Contractor, how fast it can be achieved, and how much investment of time, money, and resources it will take to accomplish specific objectives. This approach will reduce the uncertainty, investment, and risk associated with a project of this magnitude.

Government’s Responsibilities: The Government will –

· Verify that the required participants are made available.

· Provide an access-controlled meeting room with the necessary furniture (i.e. tables, chairs, whiteboard, and projection screen).

Contractor’s Responsibilities: The contractor shall –

· Provide on-site support of twelve (12) days.

· Contractor will execute three onsite Workshop’s as outlined:

1) PM Optimization Starting point which evaluates:

(a) The existing maintenance program for assets in use.

(b) The existing failure history, formal or informal.

2) Evaluation of effectiveness which is increased by:

(a) Optimization of current predictive or preventative maintenance procedures.

(b) Address failures not covered by current maintenance and reliability strategies.

(c) Managing (reducing) the consequences of failures.

(d) Selecting more effective (non-maintenance) alternative strategies when appropriate, such as redundancy, modification, and/or redesign.

3) Efficiency improvements by:

(a) Making sure that the consequences of, or losses associated with, certain failures warrant the cost of doing something versus nothing.

(b) Eliminating strategies and procedures that add little or no value.

(c) Writing task and procedures clearly, applicable to the equipment to which they are being applied.

(d)Assigning tasks and procedures to the right resources.

(e)Writing tasks and procedures so that they can be accomplished efficiently.

· Contractor will provide continuing support for the first year, facilitating monthly meetings and working with the team to drive positive change throughout the organization.

· Provide necessary training materials.

Deliverables: Workshop Agenda’s and training materials.

Completion and Acceptance Criteria: This task shall be considered completed and accepted when the estimated level of effort for this task has been exhausted or upon end date of schedule of services, whichever occurs first.

3.8 Scheduling Process Development

Contractor will facilitate the formation, training and chartering of a small team whose primary deliverable is an improved Maintenance Scheduling process and a complete “Future State” workflow mapping of the organization Scheduling process.

The process will define what actions are to be taken for the execution of maintenance scheduling, and will follow the exact guidance laid out in the corresponding workflow.

Government’s Responsibilities: The Government will –

· Verify that the necessary participants are available .

· Provide an access-controlled meeting room with the necessary furniture (i.e. tables, chairs, whiteboard, and projection screen).

Contractor’s Responsibilities: The contractor shall –

· Provide on-site support of two (2) days.

· Contractor will facilitate the formation, training and chartering of a small team whose primary deliverable is an improved Maintenance Scheduling Process and a complete “Future State” workflow mapping of the organization Scheduling process.

· In additional to creating a comprehensive Scheduling process and workflow, Contractor will work with the team to develop a set of:

- Goals.

- Objectives.

- Communication Plan.

- Timelines.

- Deliverables: who, what, when, where, why and how.

· Contractor will provide continuing support for the first year facilitating monthly meetings and working with the team to drive positive change throughout the organization.

· Provide necessary training materials.

Deliverables: Maintenance Scheduling Process, Future State Workflow.

Completion and Acceptance Criteria: This task shall be considered completed and accepted when the estimated level of effort for this Task has been exhausted.

3.9 Supervisor Training

Supervisors are the first line of management in any organization. A simplified job description is ‘supervisors manage the performance of others to achieve the organization’s goals.’ In order for maintenance supervisors to be successful, they require a wide range of skills. This training is designed to provide new and tenured maintenance supervisors with the knowledge and confidence to improve their performance, their team’s efficiency and effectiveness and support plant capacity.

Government’s Responsibilities: The Government will:

· Verify that the necessary participants are available .

· Provide an access-controlled meeting room with the necessary furniture (i.e. tables, chairs, whiteboard, and projection screen).

Contractor’s Responsibilities: The contractor shall:

· Provide on-site support of nine (9) days.

· The Contractor will provide training that is designed to provide new and tenured maintenance supervisors with the knowledge and confidence to improve their performance, their team’s efficiency and effectiveness and support plant capacity.

· The Contractor Training will include the following Objectives:

- Describe the elements and benefits of TPM/TPR Process Reliability.

- Recognize the value of maintenance supervision within the organization.

- Summarize the responsibilities of a maintenance supervisor and provide them with a written guideline.

- Recognize the important character traits of maintenance supervision to increase the maintenance team’s productivity.

- Apply tools to support plant capacity.

- Create an individual written Personal Development Plan for each participant.

- Provide them with the skill set and process to effectively monitor the performance of their Staff.

· Provide necessary training materials.

Deliverables: Supervisor Training.

Completion and Acceptance Criteria: This task shall be considered completed and accepted when the estimated level of effort for this Task has been exhausted or upon end date of schedule of services, whichever occurs first.

3.10 Storeroom Process Development

The development of KPIs to measure and monitor the 4PL partner’s performance and develop a set of storeroom best practices is our goal for this Subsection. Develop the formation, training and chartering of a small team whose primary deliverables are a complete “Future State” workflow mapping of the organization’s storeroom processes and written detailing of those specific processes.

Government’s Responsibilities: The Government will –

· Verify that the necessary participants are available .

· Provide an access-controlled meeting room with the necessary furniture (i.e. tables, chairs, whiteboard, and projection screen).

Contractor’s Responsibilities: The contractor shall –

· Provide on-site support of four (4) days.

· Contractor will lead the development of KPIs to measure and monitor the 4PL partner’s performance and develop a set of storeroom best practices.

· Contractor will facilitate the formation, training and chartering of a small team whose primary deliverables are a complete “Future State” workflow mapping of the organization’s storeroom processes and detailing of those specific processes. This process map and process guide will include at a minimum the following details:

- New Item Set-up.

- Ordering.

- Receiving.

- Issuing.

- Kitting.

- Cycle Counting.

- Etc...

· The Contractor will lead the Team to develop a set of the following items associated with this effort:

- Goals.

- Objectives.

- Communication Plan.

- Timelines.

- Deliverables: who, what, when, where, why and how.

· Contractor will provide continuing support for the first year facilitating monthly meetings and working with the team to drive positive change throughout the organization.

· Provide necessary training materials.

Deliverables: Written Storeroom Process Guide, Future State Process map and KPI’s.

Completion and Acceptance Criteria: This task shall be considered completed and accepted when the estimated level of effort for this Task has been exhausted or upon end date of schedule of services, whichever occurs first.

3.11 Critical Spares Process

Critical Spares are parts and materials that are not used often enough to meet detailed stock accounting criteria but are stocked because of their essentiality or the lead time involved in procuring replacement; similar to safety stocks except on low-use parts. The criticality of an asset to the business will have a large impact on the spares inventory for an organization. In simple terms, the more critical an asset the more comprehensive the spares inventory will be. A cross-functional team composed of operations, maintenance, engineering, materials management, safety, etc. is vital in determining the criticality of assets. The criticality analysis looks at the impact equipment failure would have on the operation, customers, environment and employee safety. A critical Equipment Listing Process will be developed. From that, the spares inventory listings can be determined.

Government’s Responsibilities: The Government will –

· Verify that the necessary participants are available .

· Provide an access-controlled meeting room with the necessary furniture (i.e. tables, chairs, whiteboard, and projection screen).

Contractor’s Responsibilities: The contractor shall –

· Provide on-site support of one (1) day.

· Contractor will oversee the development of a Critical Spares Process that is both effective and reflective to the criticality of the assets.

· Contractor will develop a Critical Equipment Listing Process.

· Contractor will provide continuing support for the first year facilitating monthly meetings and working with the team to drive positive change throughout the organization.

· Provide necessary training materials.

Deliverables: Critical Spares Process, Critical Equipment Process, Critical Spares list and Critical Equipment list.

Completion and Acceptance Criteria: This task shall be considered completed and accepted when the estimated level of effort for this Task has been exhausted or upon end date of schedule of services, whichever occurs first.

3.12 Annual Assessment

Major change initiatives are sustained through frequent, consistent, and persistent auditing of progress, process and results. “What gets measured gets done.” To sustain the improvement process, assistance is provided in developing and conducting formal auditing and review.

Government’s Responsibilities: The Government will:

· Verify that the necessary participants are available.

· Provide an access-controlled meeting room with the necessary furniture (i.e. tables, chairs, whiteboard, and projection screen).

Contractor’s Responsibilities: The contractor shall:

· Provide on-site support of eight (8) days.

· Contractor will oversee the development of an Annual Assessment Process. The goals of the audits are to:

- Constantly measure the gains of the improvements made.

- Identify specific issues or barriers that may prevent the processes from getting to the desired state.

- Identify and recognize noteworthy improvements and performance.

- Analyze the gap between the desired and current state and to make recommendations to close the gap.

- Provide key leadership and stakeholders with a unbiased assessment of the overall state of the TPM/TPR deployment initiatives.

- Give guidance and support with achieving established strategic initiatives.

· Contractor will provide continuing support for the first year facilitating monthly meetings and working with the team to drive positive change throughout the organization.

· Provide necessary training materials.

Deliverables: Documented Annual Assessment Process with associated report.

Completion and Acceptance Criteria: This task shall be considered completed and accepted when the estimated level of effort for this Task has been exhausted or upon end date of schedule of services, whichever occurs first.

3.13 Additional Training

Contractor will provide additional training as identified to improve resource skills, knowledge and processes. The Subject Matter Expert (SME) will work closely with FRC East’s resources on the elimination of those additional gaps identified and provide the necessary coaching and mentoring needed to ensure success and sustainment.

Government’s Responsibilities: The Government will:

· Verify that the necessary participants are available .

· Provide an access-controlled meeting room with the necessary furniture (i.e. tables, chairs, whiteboard, and projection screen).

Contractor’s Responsibilities: The contractor shall:

· Provide on-site support of three (3) days.

· Contractor will provide support on items identified during this Contract Period and agreed by the Team .

· Contractor will provide continuing support for the first year facilitating monthly meetings and working with the team to drive positive change throughout the organization.

· Provide necessary training materials.

Deliverables: SME Support, training, coaching and mentoring as necessary.

Completion and Acceptance Criteria: This task shall be considered completed and accepted when the estimated level of effort for this Task has been exhausted or upon end date of schedule of services, whichever occurs first.

4.0 SCHEDULE FOR THE SERVICES

Services are to be provided during the term of one year from the date of award. An actual training schedule will be submitted for approval within 30days from award, coordinated with the FRC East and Contractor schedules.

5.0 LOCATION OF PERFORMANCE

Training shall be provided at Fleet Readiness Center East, Cherry Point, North Carolina.

6.0 Contractor Performance Requirements:

a. Safety, Environmental, Quality, Security Requirements: All personnel who enter or work in assigned spaces of this facility are required to comply with all federal, state, local, and site specific safety, environmental, quality and security requirements. FRC East has adopted and implemented additional safety programs to improve safety, quality, environmental, and security measures. Any individual found to not comply with this effort will be asked to immediately halt work.

Supervisors, managers, and employees are to report issues of non-conformance through the proper chain of command. Any individual or entity not willing to comply will state such and shall not be authorized to enter the facility. FRC East may take actions that result in removal of individuals or entities from this facility due to issues of non-compliance with stated instructions.

b. Documented proof of all required certification training/licensing listed in the contract shall be available upon request by their Contracting Officer Representative or any auditor.

c. All personnel working on site at the FRC East under this contract shall document their receipt and review of the information listed in reference (a) annually.

d. All contractors performing work on FRC East behalf and who have 10 employees at any time during the past calendar year, whose employees worked 1,000 or more hours in any quarter shall furnish FRC East their Total Case Incidence Rate for recordable nonfatal injuries and illnesses and their Days Away from Restricted work activity, and/or Job Transfer Rate for the past three years.

e. Foreign Object (FO) is defined as any article or substance alien to the aircraft or assembly which is allowed to invade the product. Foreign object damage (FOD) is the damage that occurs due to these FOs. All FRC East work sites shall be maintained in such a manner as to prevent FOD to aircraft and/or aircraft components. Work sites shall be kept clean at all times. All debris, scrap material, tools, and equipment will be cleared from the work site as work progresses. At no time shall hoses, power cords, materials, etc. be permitted to create tripping hazards in areas of the work site.

f. In those cases where a contractor supervisor determines that solving a safety or health problem is beyond their control, but within the control of the FRC East, the contractor shall notify the appropriate point of contact identified in the contract.

g. All contractor employees performing work on site at FRC East shall immediately report any safety, security, or environmental violation to their contractor supervisor, as well as the cognizant FRC East Safety/Security/Environmental Office provided in reference (a). The initial FRC East notification can be made via phone or e-mail and should include as many applicable details as possible (date, time, identification numbers, tags, company, etc.). This initial notification shall be made as soon as possible. A safety incident will require the contractor to complete and submit an incident memo to the appropriate point of contact identified in the contract, with a copy to FRC East Safety Office within twenty-four hours of accident/incident). This incident memo will include the full name of the person involved in the incident, age, sex, job title, the name of the employing company and the contract number and title. In addition, this memo will include the severity of the illness or injury, indirect cause(s) or the accident and whether personal protective equipment was available and used.

h. All contractors and sub-contractors working within FRC East shall develop and operate effective safety and health programs. (CSS contracts only).

i. Contractors are required to wear personal protective equipment (PPE) consisting of hearing protection, eye protection, and safety shoes. PPE will not be provided by the facility. Contractor representatives without the appropriate PPE will not be allowed access to the facility.

7.0 Labor Hour Reporting: In accordance with the Navy Marine Corps Acquisition Regulation Supplement (NMCARS) Part 5237.102-90 relating to Enterprise-wide Contractor Manpower Reporting Application (ECMRA):

7.1 The contractor shall report contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract the Fleet Readiness Center East, MCAS Cherry Point, NC 28533 via a secure data collection site. Contracted services excluded from reporting are based on Product Service Codes (PSCs). The excluded PSCs are:

(1) W, Lease/Rental of Equipment;

(2) X, Lease/Rental of Facilities;

(3) Y, Construction of Structures and Facilities;

(4) S, Utilities ONLY;

(5) V, Freight and Shipping ONLY.

7.2 The contractor is required to completely fill in all required data fields using the following web address https://doncmra.nmci.navy.mi l.

7.3 Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year. Contractors may direct questions to the help desk, linked at https://doncmra.nmci.navy.mil.

8.0 CONTRACTOR'S UNAUTHORIZED WORK PERFORMANCE. The Contractor shall not perform work that deviates from contract requirements and statement of work. If the Contractor deviates from contract requirements and statement of work without approval of the CONTRACT ADMINISTRATOR/CONTRACTING OFFICER, such deviation shall be at the risk of the Contractor and any cost related thereto shall be borne by the Contractor.

52.212-2 EVALUATION--COMMERCIAL ITEMS (OCT 2014)

(a) Evaluation of quotes will be conducted on a lowest-priced, technically acceptable basis. All quotes will be evaluated first on price. The lowest priced quote will be evaluated for technical acceptability on an acceptable/unacceptable basis. A technically acceptable quote is one that demonstrates the vendor’s ability to perform the services in accordance with the requirements of the Statement of Work within the required period of performance, and that the vendor’s proposed key personnel demonstrate the required qualifications (experience, expertise, and educational background) in projects similar in technical complexity relative to the requirement of the solicitation. Award will be made on an all or none basis to the lowest-priced technically acceptable vendor who demonstrates satisfactory past performance.

(b) If found to be technically acceptable, past performance will be evaluated. If past performance is found to be satisfactory, then no further evaluations will be conducted and award will be made. If the lowest priced quote is not technically acceptable with satisfactory past performance, the next lowest priced quote will be evaluated and so on, until a technically acceptable quote from a vendor with satisfactory past performance is identified.

(End of Summary of Changes) image1.wmf