SOW_2ndFloor_NCS_Jun92K15_Final 1 .doc

STATEMENT OF WORK:

2nd Floor Nurse Call System Replacement

PURPOSE:

Replace the Nurse Call Systems with a new state of the art Nurse Call System for the 2nd Floor of the USPHS Lawton Indian Hospital, 1515 Lawrie Tatum Road, Lawton, Oklahoma, 73507.

PERFORMANCE STANDARD

Contractor shall de-install existing nurse call systems located on the 2nd floor. Install a proven state of the art computer based Nurse Call System that can integrate with modalities of association i.e. patient bedside controls, staff terminals, report manager software, wireless phone systems w/ SIP protocol, patient monitors/alarms, patient entertainment and existing Nurse Call System on the 1st Floor. The Nurse Call System must be retroactively fitted into an existing hospital. The Contractor shall provide all personnel, equipment, tools, material, supervision, and other items/services necessary to perform de-installation/installation of Nurse Call system. The acquisition shall also include commercial equipment warranties, operator and service training.

BACKGROUND:

The Lawton Indian Hospital (LIH) encompasses ten counties in the southwestern corner of Oklahoma, where 25,000 Comanche, Delaware, Fort Sill Apache, Kiowa, Kiowa-Apache, and Wichita tribes are concentrated. Although mountains and small lakes adorn the rugged landscape this is Great Plains country.

LIH has 24 beds and is a full-service facility offering inpatient care including general surgery, obstetrics and gynecology, internal medicine, and pediatrics, as well as outpatient services in medicine, dentistry, pharmacy, radiology, laboratory, nursing, optometry and audiology to name a few. There is also a community health staff of nurses, educators, social workers, and sanitarians. LIH is currently undergoing an expansion and modernization project.

SCOPE:

This acquisition is to replace a dilapidated Nurse Call System in the north side of the 2nd floor and to upgrade 2nd South General Med/Surg Ward with a proven state of the art computer based Nurse Call System that can integrate with modalities of association i.e. patient bedside controls, staff terminals, report manager software, wireless phone systems w/ SIP protocol, patient monitors/alarms, patient entertainment and existing Nurse Call System on the 1st Floor. The Nurse Call System must be retroactively fitted into an existing hospital. The Contractor shall provide all personnel, equipment, tools, material, supervision, and other items/services necessary to perform de-installation/installation of Nurse Call system. The acquisition shall also include commercial equipment warranties, operator and service training. The System must be retroactively fitted into an existing hospital.

1.

The Contractor shall provide all personnel, equipment, tools, materials, supervision, and other items/services necessary to perform de-installation of the existing systems at Lawton Indian Hospital, 1515 Lawrie Tatum Road, Lawton, Oklahoma, 73507, wherever possible.

2.

Contractor shall provide installation of a new state of the art Nurse Call System located throughout the second floor areas of the LIH. Services shall include all costs of travel, labor, materials, parts, wiring needed to provide installation in accordance with Manufacturer's specifications and current governing regulations of nurse call systems.

3.

Contractor shall install a Nurse Call System consisting of the following:

4.

Contractor shall furnish the test equipment, personnel, parts and transportation as necessary to perform this service. Contractor shall be an authorized distributor and certified installer of the Nurse Call System.

5.

Contractor shall de-install and install the system in a manner that provides the least interference with patient privacy and daily operations of the Hospital.

6.

Contractor shall report to the Lawton Indian Hospital Biomedical Technicians or Facility Manager before performing services and when leaving the facility after each visit.

7.

Contractor shall provide two sets each of Operator Manuals and Service Manuals.

8.

Contractor shall provide Operator level training to Hospital Personnel during the equipment users normal duty schedule (dayshift 7:30-16:00, evening shift 15:45-24:15, night shift 24:00-08:00) in a manner with as many personnel necessary to ensure adequate operator knowledge of the systems operation.

9.

Contractor shall provide 24/7 telephone Technical Support with on-site emergency services with in 2 hours of call out during normal business hours.

10.

The Contractor shall provide personnel who meets the following minimum professional qualifications and requirements.

Authorized, trained, and certified by the manufacturer and/or company representing the Nurse Call System manufacturer.

During the contract performance period contact the Project Officer, Lawton Service Unit Biomedical Department, for any interpretations that may be needed.

SPECIFIC TASKS

The Nurse Call system must be able to streamline workflow processes across Staff Terminals such as Transport, Cleaning, Rounding, Alerts, Call RN, PT, etc.

The Nurse Call System must be able to integrate to wireless phone communication using SIP Protocol. This will improve response time to call lights and improve patient satisfaction scores and patient outcomes. The system should enhance patient safety by providing direct phone access to assigned nurse.

The Nurse Call System must allow for monitor items related to HCAHPS scores such as pain assessment, hourly rounding, room cleanliness, call light response times, room turnover statistics, and trending of busiest and slowest times of the day. This will also enhance staffing models as it relates to trending data.

Contractor will connect all existing hospital bed interfaces and ensure proper operation of bedside controls and patient monitor alarms associated with nurse call system interfacing.

Contractor shall re-use all existing system conduit wherever possible. Where existing conduit is re-used, new cable will be installed. Any additional demolition of existing Nurse Call System is not included.

Contractor shall re-use existing system back boxes to support new nurse call devices. Existing nurse call devices will be removed and returned to the Lawton Indian Hospital as new devices are installed.

It will be the responsibility of the LIH to provide A/C access where required for the Nurse Call System and Hill Rom Bed interface cables.

OTHER REQUIREMENTS

Contractor must abide by all current and existing standards of OSHA , HIPPA and JCAHO while on service unit grounds.

The nurse call must be UL approved.

Every nurse call system has basic functions for calling, signaling, and communicating between patients and staff. These basic functions are required for the system to be Underwriters Laboratories listed under U.L. 1069.

TAXES

The Lawton Service Unit is a tax exempt facility.

UPGRADES AND ADDITIONS

The nurse call system must have the ability to expand and interface as future needs are developed. The ability to migrate master station system control from one system to another, HL7 interface, Staff paging and Networking are prime examples.