Kenneling Statement Of Work.pdf

STATEMENT OF WORK

Kenneling Services

1. Objective: The purpose of this procurement is to provide commercial kenneling facilities and services that will most effectively support the U.S. Customs and Border Protection (CBP) Canine Enforcement Program and the mission of the CBP.

2. Scope of Work: The contractor shall provide all labor, materials, supervision, and facilities required to provide kenneling services for the CBP owned canines. The number of canines to be kenneled iiss uupp ttoo ffoouurr.. HHoowweevveerr,, tthe number of canines is subject to change according to the demands of the service and/or emergency situations.

2.1. The canines’ work addresses are:

Port of Ogdensburg 104 Bridge Approach Rd.

Ogdensburg, NY 13669

Port of Alexandria Bay 46735 Interstate Route 81 Alexandria Bay, NY 13607

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2.2. All kenneled canines must be accessible and retrievable for duty 24 hours a day, 7 days a week. Regardless of the time of day, a CBP K-9 Officer (CBPO) must be able to retrieve his/her assigned canine within 10 minutes of their arrival at the kennel. To meet this requirement, the contractor shall provide each CBPO with the necessary means of access (e.g., keys, alarm codes, etc.) to independently retrieve their canines. The number of CPB Officers that will require access to the facility is ssiixx ((66)) hhoowweevveerr,, tthhiiss nnuummbbeerr mmaayy fflluuccttuuaattee ddeeppeennddiinngg oonn tthhee rreeqquuiirreemmeennttss ooff tthhee wwoorrkk,, aanndd tthhee qquuaannttiittyy ooff ccaanniinneess mmaayy iinnccrreeaassee oorr ddeeccrreeaassee oovveerr tthhee dduurraattiioonn ooff tthhee sseerrvviiccee ppeerriioodd..

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2.3. The contractor shall ensure that only authorized kennel personnel have access to CBP canines. Access to and contact with CBP canines by the public and other animals including, but not limited to, privately kenneled animals is strictly always prohibited.

Contact between kennel personnel and CBP canines is to be limited to only what is necessary to accomplish required tasks.

2.4. The contractor shall ensure that kennel personnel do not identify or point out to anyone the identity and location/runs of CBP canines. At any time, information about the CBP canines should not be disseminated to anyone, other than CBP K-9 Officers.

2.5. In addition to providing suitable space for the canines, the contractor shall ensure that the kennel, accessible buildings, break areas, and curtilage are kept clean. At all times, the entire kennel site shall be kept in a condition that will not pose a danger to the canines or the CBPOs. The kennel site shall be kept in an acceptable sanitary condition.

(See Paragraph 4 entitled Sanitation).

2.6. The technically qualified canine officer (Technical POC) will be identified in the contract. The Technical POC for this requirement is Supervisory CBP Officer, Matthew Morrelli (Champlain, NY). The Technical POC may conduct semi-annual reviews. The Technical POC is subject to change according to the demands of the service and/or emergency situations.

2.7. CBP canines are working dogs, not pets boarded while their owners are on vacation.

These canines work 8 – 16 hours a day, often in high stress situations. Absent unique circumstances, CBP canines are typically sporting-breed dogs with an average weight between 50-90 pounds. Typically, no CBP canine will be younger than one year old.

The primary purpose of CBP canines is to utilize their extensive training to locate illegal contraband before it enters/exits the United States. Therefore, it is important for these canines to rest while they are in the kennel facility.

CBP canines must have full access to their outside run during daytime hours, seven days a week. This shall not be less than 11 hours each day, including times when the facility is closed to the public. CBP canines should not be “locked- in” except for the period when runs are being cleaned or sanitized and absent extreme heat/cold conditions.

3. Facility Requirements: The contractor’s facility should be an indoor/outdoor type, which allows the animals’ access to adequate shade, fresh air, exercise, and protection from inclement weather and unauthorized personnel. The kennel facilities must be situated in a location that will be quiet and secure from the public. The facility must provide an environment conducive to the canines obtaining adequate rest. Audible and visual distractions are considered detrimental. These are extremely important requirements that are necessary to maximize the actual work hours of the canines, and to not diminish their effectiveness.

Regardless of the kennel type, only one canine shall be in each kennel run at any one time.

Depending on the facility layout, it may be necessary for CBP to rent an empty “buffer” run to separate CBP canines from privately kenneled animals. If a buffer kennel is rented, it shall always remain empty. CBP will rent one “buffer” run at retail prices when accommodations at the facility would be booked at 100% capacity. When the kennel is not at 100% capacity the run immediately adjacent to a CBP canine must be left vacant to maintain limited access to and contact with CBP canines by the general public and other animals.

Except for immediate emergency situations (CBP Supervisor must be immediately notified), CBP canines cannot be placed in shipping crates or wire cages at any time. Kennel staff will situate CBP runs in a location that will keep all the canines in one area.

Any run(s) vacated due to a Temporary Duty (TDY) assignment Any run(s) vacated due to a Temporary Duty (TDY) assignment will prompt CBPO to notify kennel 24 hours in advance of the return of the canine’(s) allowing time to prepare previous vacated kennel.

NOTE: Kennel staff must notify the Canine Supervisor and Mission Support in advance of bookings that will initiate the rental of a “buffer” run. Failure to provide advance notification could result in non-payment of the “buffer” run for the period covered.

3.1. Floor and Dog Runs: The kenneling building will be constructed with a concrete foundation and floor; all runs will be constructed of a solid wall. Kennel run floors will be a sealed hard surface (i.e., concrete or tile is acceptable). All concrete surfaces will be sloped and constructed to allow for adequate drainage for flushing stools and urine from the kennel run. Pooling of liquid is not permitted. Other floors and pathways should be of non-skid surface. Toys or other ingestible objects and materials are not permitted in the kennel runs. The only items permitted in the dog runs are the non-porous dog bed, water bucket, and feed dish.

3.2. Kennel Runs: Only indoor/outdoor kennel runs will be considered by CBP. A guillotine type drop door is permissible for the indoor/outdoor runs. All kennel runs shall be disinfected with veterinary approved chemicals (See Paragraph 4 on Sanitation). Each kennel run will have a minimum of twenty-four (24) square feet, not including the sleeping area. No dimension of the kennel run shall be less than three (3) feet.

3.3. Kennel Run Barriers: Each run shall be separated by a partition constructed of concrete, fiberglass, or stainless steel at least 48 inches high to prevent cross contamination between kennels. The partition shall be capable of preventing cross contamination between runs. All runs shall have chain-link tops, to prevent the dog from jumping or climbing out. Kennel runs shall be disinfected with veterinary approved chemicals.

3.4. Sleeping Areas/Platforms: Kennel runs will be equipped with a raised sleeping platform. Sleeping platforms shall be of non-porous materials (e.g., stainless steel, fiberglass). The platform shall be of adequate size to accommodate the dog. If the enclosed bedding area is attached to the kennel run, it will have two solid walls between the adjacent kennel runs with chain link ends. If the enclosed bedding area is separate from the kennel run it must have four (4) solid walls with an access opening on one end.

Access doors to the inside sleeping area, of an indoor/outdoor kennel run, shall be a minimum of 40” high and 28” inches wide.

3.5. Canopies and Chain Link Tops: Indoor/outdoor and outdoor kennel runs shall be covered with a canopy that will provide shade during all daylight hours. All kennel runs shall be covered and secured in a manner that would prevent the dog from jumping or climbing out.

3.6. Ventilation: All types of kennel facilities and kennel runs shall have fresh air either through windows, doors, vents, or air conditioning. Indoor runs will meet or exceed all requirements for ventilation in accordance with all local, state, and federal regulations regarding kennel services. Auxiliary ventilation (i.e., air conditioning or exhaust fans) is required where the ambient temperatures can reach 90 degrees Fahrenheit or higher.

The minimum air temperature shall not be less than 50 degrees Fahrenheit. The maximum air temperature shall not be more than 90 degrees Fahrenheit. A climate control system must be in place to ensure these requirements are always met.

3.7. Fencing and Gates: Wire mesh fence fabric will be utilized on the runs and gates. The fence will be at least 11-gauge material with 2-inch mesh or at least 13-gauge with 1 1/4-inch mesh. Access gates to each run and sleeping area will have a positive latching system to prevent the dogs from jumping against the latch and accidentally opening the gate. Kennels shall have double gate/doors that requires the dog to go through two secure gates/doors to enter/exit the facility and grounds.

Security fencing shall surround all outside runs and break areas. The fence shall be not less than 11-gauge steel wire mesh chain link fence. The fabric height, from ground to top of fence, shall be between 6’ and 8’ at all locations. No fence will be located so that the features of land (its topography) or structures defeat its purpose by allowing passage over, around, or under the fence. The fence shall be always kept in good repair. The purpose of this requirement is to restrict access to the kennel from outside. As such, all fencing must meet this requirement.

3.8. Lighting: The kennel compound and kennel runs will be sufficiently lighted to provide security and to allow for safe nighttime activity in removing or returning canines to their kennel runs. All accessible areas will be lighted, either by motion sensors or permanent lighting.

3.9. Kenneling Construction: The government will not reimburse the contractor for any construction or remodeling.

4. Sanitation: Kennel runs and sleeping areas will be disinfected at least every four (4) calendar days with a veterinarian approved disinfectant solution and shall be rodent and pest free. Kennel runs will be washed, and stools will be removed from the runs as often as necessary. Stools, urine, and waste dog food will not be allowed to remain in a run for more than one (1) hour during normal staffing hours. All stools will be removed within one (1) hour after the facility opens for business or no later than 9:00 am on days when the kennel is not open for business. All chemicals shall be stored away from any food items or near the floor, capped and in the original labeled containers. Chemicals not in the original container shall be clearly marked. The Environmental Protection Agency or the State shall approve all disinfectants used for cleaning.

4.1. Food and Water Areas: The food and water utensils shall be cleaned daily with hot soapy water. Utensils used in preparation of food shall be cleaned immediately after each food preparation period. Stainless steel feed and water pans will be used. Empty dog food bags will be removed and disposed of in a covered container. All food will be stored in rodent proof storage containers. The area will be rodent and pest free. A refrigerator for diet and medications will be available. Medication will be properly labeled and stored in the refrigerator. If the water supply comes from an underground well, it must be tested and approved for human consumption (potable). The kennel shall have potable hot and cold running water. CBP K-9 Officers shall have 24-hour access to the potable hot and cold running water. Self-waterers will not be permitted.

4.2. Health: The contractor shall ensure that the CBP canines are not kenneled in the same room with any animals that are quarantined or under medical treatment. The kennel must have an isolation area to accommodate those animals currently under quarantine or medical treatments. The contractor will ensure that ill CBP canines will be kenneled and in a different room from other ill privately boarded dogs. The contractor will ensure that CBP canines will be kenneled as far away from other privately boarded dogs as possible.

The kennel must have First Aid Kits for personnel and animals. The contactor must have written procedures to educate employees on how to handle animal related injuries.

When a CBP canine requires medication, and the assigned CBP K-9 Officer is off-duty, the CBPO shall make arrangements with the kennel personnel to administer the CBP provided medication to the canine as prescribed at no additional cost to the Government.

The contractor shall observe the appearance and activity of the dogs for signs of illness, wounds, disease, and discontent. The contactor shall specifically watch for signs of injury or other changes in physical condition.

In the event a CBP owned animal is injured or becomes ill, the contractor will contact the assigned handler of the canine or canine supervisor within one (1) hour. If he/she is unavailable, contact the Alexandria Bay Port of Entry and request to speak to the on-duty supervisor and/or watch commander. If it is an emergency, the contractor will take the ill or injured canine to the pre-designated veterinarian at CBP expense. If veterinary services are not included in this award, the name and contact information of the authorized veterinarian will be provided.

In the unlikely event a CBP canine passes away, CBP personnel will take possession of the dog and dispose of the remains at an offsite location. No CBP canine shall be buried or disposed of by kennel personnel.

4.3. Bathing: CBP personnel will be responsible for bathing..

4.4. Debris: The contract shall ensure the compound area in which the kennels are located shall be free of all refuse, garbage, trash, and debris. Seeded areas within the compound shall be mowed/chopped and kept free of brush and tall vegetation that could pose a health hazard to the dogs, handlers or other individuals entering the premises.

4.5. Flea and Tick Prevention: The kennel and surrounding areas will be treated to prevent infestation of fleas and ticks. These areas shall be treated on a semi-annual basis, at a minimum.

4.6. Break Areas: When CBP canines are in the break areas, the area shall be kept free of all toys, e.g., tennis balls. When a CBP canine breaks, there shall be only one dog per “break area”. No privately boarded canine shall break at the same time in the same area as CBP canines. Break areas shall be kept clean. Stools and waste shall be removed promptly.

5. Food: The contractor shall provide dog food that meets CBP CIS HB 32007-07A minimum requirements.

6. Feeding: All CBP canines are on a split feeding schedule of ½ each dog’s ration in the morning and ½ the dog’s ration in the afternoon. The contractor will feed all dogs in the morning prior to 7:30 AM each day. The contractor will feed all dogs not scheduled for work in the afternoon no later than 5:00 PM. CBP personnel will feed their assigned canine if working that day at the end of their shift.

7. General Requirements:

7.1. Protection: The contractor shall have a plan for emergency procedures. A copy of the local fire evacuation plan shall be posted in the kennel. The contractor will provide fire extinguishers onsite to extinguish common construction materials and/or electrical fires.

The contractor will ensure the fire extinguishers are inspected and maintained in accordance with the local/state/federal fire regulations. The contractor shall have business insurance as required by law.

The Technical POC shall make periodic unannounced inspections. The contractor must be certified, if required, by the appropriate local and state agencies to provide kenneling services.

7.2. Escaped Dog Plan: The contractor shall have a written plan for handling the “escaped dog” scenario. The plan shall define what steps are taken to notify the owner, advertise in local publications, which will be provided by CBP.

7.3. Kennel Personnel: If required by the state, the county in which the kennel is located must certify the kennel manager. If the kennel manager is replaced, the contractor will provide prior notification to the Technical POC.

7.4. Access: All canine officers will require 24-hour access to the portion of the kennel facility used to kennel the CBP canines. CBP K-9 Officers must be able to retrieve their assigned canine within 10 minutes of their arrival at the kennel. Under no circumstances should a member of the public, or any other unauthorized person, have access to the CBP canines. If key type door locks or padlocks are used for after hour’s security, the contractor will provide a key (or set of keys, as appropriate) to each assigned canine enforcement officer. All entry/exit points will be locked after hours or when unattended.

All dog runs will be secured. Kennels shall have double gate/doors to enter/exit the facility and grounds.

7.5. Record Keeping: The contractor will keep a record of all CBP canines kenneled at the facility during each 30-day/monthly billing cycle. The record will include the following information at a minimum:

The date of arrival and departure of each CBP canine. If food is provided by the contractor, the number of pounds of dog food consumed by the CBP canines during the billing cycle.

7.6. Invoice: The contractor will submit an invoice

The following information should be included on each invoice:

Vendor name and address, contract number, invoice number, name of each canine, CBP canine ID number, period of service, daily kennel rate, food amount consumed, and Total for all Items.

8. Parking: The contractor shall have available parking spaces, on facility grounds, to accommodate government owned vehicles of CBP personnel who are on duty or who are working with the dogs. Sufficient parking and a safe, lighted area to load and unload dogs are required (See Paragraph 3.9 Lighting). Twenty-four (24) hour access to the parking area is required.

All parking spaces should measure, at a minimum, nine (9) feet wide by twenty (20) feet in length. If parallel parking spaces are provided, the lanes between the lane-side parking spaces and either a structure or other parallel parking spaces, shall be a minimum of eight (8) feet wide. If diagonal parking spaces are provided, the lane should be a minimum of fifteen

(15) feet wide. These lane widths will allow for maneuvering and traffic.

9. Safety/Maintenance Issues: All issues that present a safety or health hazard will be addressed as soon as possible by the CBP COR and Technical POC with the owner/manager of the kennel and must be rectified as quickly as reasonably possible.

10. Location: The kennel should be located no more than 50 miles from locations listed in

Section 2.1.