JA_COVID-19 ENTERPRISE INFORMATION MANAGEMENT (EIM).pdf

FOR OFFICIAL USE ONLY - Source Selection Information – See FAR 2.101 and 3.104

DHA PGI 208.405-6, Attachment 1 (06-21-2018)

Limited Source Justification

Federal Acquisition Regulation (FAR) 8.405-6

J&A Tracking No. 20-0058

1. Identification of the agency and contracting activity: Defense Health Agency, Enterprise Medical Support-Contracting Division (EMS-CD), plans to place an order, on a limited source basis, against a General Services Administration (GSA) Federal Supply Schedule (FSS) contract.

2. Nature and/or Description of Action being approved: This is a Limited Source Justification (LSJ) for an acquisition for the DHA Health IT Solution Delivery Division (SDD) under the authority of the Multiple Award Schedule Program, pursuant to 8.405-6 of the Federal Acquisition Regulation (FAR), Limited Sources. SDD is requesting approval of this Justification and Approval (J&A) for a sole source contract to Kreative Technologies, 4114 Legato Road, Suite 600, Fairfax, Virginia 22033, under their General Services Administration (GSA) Schedule GS-35F-450DA. This is a New Contract and this is an individual justification.

3. Description of Supplies/Services required to meet the agency’s needs: The objective of this fixed price, O&M contract is to provide operations, sustainment and engineering support of workflows and capabilities utilizing agile methodology that will incorporate a more efficient and streamlined process to identify, develop and deploy system updates resulting in improved user experience, system performance and system availability. System updates which include performance improvements, trouble ticket / production issue resolution, and architectural changes will be documented as user stories prioritized in a product backlog in the Government agile collaboration tool. The user stories will be deployed in the appropriate Sprints based on Government direction.

The Contractor shall also support the current functionality and performance of the production baseline. This includes providing proactive monitoring, after-hours support for critical and high priority issues, deployment support and maintenance of the system including EIM workflows, COTS products and system interfaces. Expected key activities are described below.

• Ensure all Operating System (OS), database, software applications, and systems are maintained in full compliance with the Risk Management Framework (RMF) DoD Instruction (8510.01)

• Perform regular application maintenance/upgrades/patches to ensure optimal performance of system

• Perform troubleshooting, root cause analysis and issue resolution’

• Analyze, design and develop solutions, implement and close out all trouble tickets issued to Contractor by the Government or users for the system and its workflows

• Sustainment of workflows including proactive monitoring and maintenance activities

• Period of Performance and Estimated Value:

CLIN 0001 Base Period (12 Months) 5/1/2020 4/30/2021

CLIN 0002 Workflow Sustainment Transition (6 Months) 8/1/2020 –1/31/2021

CLIN 0003 Optional Workflow 1 (Base CLIN) 5/1/2020 – 4/30/2021

CLIN 0004 Optional Workflow 2 (Base CLIN) 5/1/2020 – 4/30/2021

CLIN 0005 Travel 5/1/2020 – 4/30/2021 CLIN 0006 ODCs 5/1/2020 – 4/30/2021

CLIN 0007 Transition-Out (3 Months) 5/1/2021 – 7/31/2021

4. This acquisition is conducted under the authority of the Multiple Award Schedule Program, 41 U.S.C. 152(3) and 40 U.S.C. 501, and Regulatory Authority FAR 8.405- 6(a)(1)(i)(A) – An urgent or compelling need exists, and following the Federal Supply Schedule ordering procedures would result in unacceptable delays. (see FAR 8.405-6 Limited Sources).

5. Rationale Justifying Use of the Regulatory Authority Cited: Due to the COVID-19 pandemic, time constraints and the direction from the contracting office; the originally intended contract, Blanket Purchase Agreement (BPA) is being postponed and will be competed next year.

The planned BPA was originally scheduled to support sustainment of new workflows developed on an existing contract and sustain workflows from existing contracts as they transitioned to the OpenText platform. Without this timely support, all these workflows would be unsupported.

Without regular maintenance and application support, there will be adverse performance impact, prolonged problem and issue resolution, and violate cyber security risk management framework control. This will impact more than 55K users that are currently using the applications.

6. Determination by the ordering activity contracting officer that the order represents the best value consistent with FAR 8.404(d): The Contracting Officer hereby determines that this action represents the best value to the Government in accordance with FAR 8.404(d), and will determine that the anticipated cost to the Government will be fair and reasonable through a comparison to historical pricing of similar services, analysis of the Independent Government Cost Estimate, and prices for same or similar services on GSA Advantage.

7. Description of the market research conducted among schedule holders and the results or a statement of the reason market research was not conducted: A sources sought was issued under GSA IT Schedule 70 SIN 132-56 “Information Technology (IT) Professional Services” on 19 November 2019 for what was originally intended as a larger requirement to replace the current EIM sustainment effort. The Customer completed an evaluation of the responses on 22

January 2020, and they expressed confidence in five (5) responses. Of these five responses, one is a large business, three are Small Businesses that don’t fall under a particular set aside sub-category, and one 8(a) (Kreative Technologies). The originally intended contract, EIM Enhancements, Operations and Sustainment BPA is being postponed until next year. This acquisition will be procure as an 8(a) Direct to Kreative Technologies, Cage Code 6ZWD7.

There will be a solicitation with full competition next year.

8. Other Facts: This new 1 year contract is the suggested contingency due to the delay in continuing with the solicitation of the Blanket Purchase Agreement (BPA), while a solicitation with full competition is being sought.

There are over 55K users using application workflows of HAIMS, SPORTS, PRT and SNPMIS.

JDES is a new workflow that is addressing a missing capability that was requested by the functional community. The impact of not being able to support these applications to their business mission would be adverse. Additionally, the OpenText platform provides for the ability to have one contract to support the sustainment of all the workflows. This allows for the consolidation of infrastructure, licenses and contracts that will provide significant savings to

DHA.

9. Actions to overcome barriers: The program office in coordination with the Contracting Office was actively working towards solicitation and award of a multi-year BPA contract. Due to the recent pandemic event of the Coronavirus / COVID-19, the solicitation has been postponed until Fiscal Year 21. The program office intends to pursue the solicitation and award of a multi-year competitive BPA.

COORDINATION:

12. Technical/Functional Representative:

I certify that the information provided in this justification, is accurate and complete to the best of my knowledge and belief.

Click here to enter a date.

Program Manager

13. Requirements Certification:

I certify that the information provided in this justification, is accurate and complete to the best of my knowledge and belief.

Acting Chief of Solutions Resource Management Branch

14. Best Value Determination:

I have determined that this contract action represents the best value to the Government and that the anticipated cost to the Government is fair and reasonable, in accordance with FAR 8.404(d).

Contracting Officer EMS-CD

APPROVAL:

16. Contracting Officer: This certification shall be made by the contracting officer who will sign the contract resulting from this justification and approval (J&A). Include the following statement:

I certify that this justification is accurate and complete to the best of my knowledge and belief.

Contracting Officer, EMS-CD