Request_for_Quote__ITC-RFQ-16-0022_Data_Center_Modernization.pdf

R E Q U E S T F O R QUOTATION

(THIS IS NOT AN ORDER)

• is Ixl IS NOT A SMALL BUSINESS SET ASIDE

PAGE OF PAGES

1 I 46

1. REQUEST NO.

ITC-RFQ-16-0022

2. DATE ISSUED

04/28/2016

3. REQUISITION/PURCHASE REQUEST NO. . CERT. FOR NAT. DEF.

UNDER BDSA REG. 2

AND/OR DMS REG.1

5a. I S S U E D B Y U.S. I n t e r n a t i o n a l Trade Commission

O f f i c e o f Procurement

500 E S t r e e t , SW

Room 315

Washington DC 20436

7. DELIVERY

ED FOB DESTINATION • OTHER

(See Schedule)

9. DESTINATION

5b. FOR INFORMATION CALL: (No collect calls)

NAME TELEPHONE NUMBER

T e r r i L o n g - M i l l e r

AREA CODE NUMBER

T e r r i L o n g - M i l l e r 202 205-3431

8. TO:

6. DELIVERY BY (Date)

M u l t i p l e

a. NAME OF CONSIGNEE

U.S. I n t e r n a t i o n a l Trade Commission

b. COMPANY

b. STREET ADDRESS

O f f i c e o f C h i e f I n f o r m a t i o n O f f i c e r

500 E S t r e e t , SW

Room 412

c. STREET ADDRESS

Washington d.CITY e. STATE f. ZIP CODE d. STATE e. ZIP CODE

DC 20436

10. PLEASE FURNISH QUOTATIONS TO

THE ISSUING OFFICE IN BLOCK 5a ON OR BEFORE CLOSE OF BUSINESS (Dale;

05/23/2016 1200 ET

IMPORTANT: This is a request for information, and quotations furnished are not offers. If you are unable to quote, please so indicate on this form and return it to the address in Block 5a. This request does not commit the Government to pay any costs Incurred in the preparation of the submission of this quotation or to contract for supplies or services. Supplies are of domestic origin unless otherwise indicated by quoter. Any representations and/or certifications attached to this Request for Quotations must be completed by the quoter.

11. SCHEDULE (Include applicable Federal, State and local taxes)

ITEM NO.

(a)

SUPPLIES/SERVICES

(b)

QUANTITY

(c)

UNIT

(<f)

UNIT PRICE

(e)

AMOUNT

(f)

00001

00001-a

Data Center M o d e r n i z a t i o n Storage, Backup and l A c c e l e r a t i o n

Phase I ) Purchase i t e m s ( o r e q u i v a l e n t ) i n

Tables 1 - 3 o f Appendix 1 i n c l u d i n g t h r e e y e ars o f maintenance and w i t h t h e s t o r a g e c r i t e r i a l i s t e d below

Minimum o f 75 TB f a s t s t o r a g e per s i t e , 90 TB

[slow s t o r a g e p e r s i t e , 75 TB backup c a p a c i t y

( e q u a l t o t h e f a s t s t o r a g e c a p a c i t y ) and 15 TB a r c h i v e c a p a c i t y

D e l i v e r y : 06/20/2016

[Continued . . .

to

12. DISCOUNT FOR PROMPT PAYMENT

TT

1.10 CALENDAR DAYS (%)

r r

b. 20 CALENDAR DAYS (%) c. 30 CALENDAR DAYS (%) d. CALENDAR DAYS

PERCENTAGE

NOTE: Additional provisions and representations are not attached

13. NAME AND ADDRESS OF QUOTER 14. SIGNATURE OF PERSON AUTHORIZED TO

SIGN QUOTATION

15. DATE OF QUOTATION

a. NAME OF QUOTER

14. SIGNATURE OF PERSON AUTHORIZED TO

SIGN QUOTATION

15. DATE OF QUOTATION

b. STREET ADDRESS 16. SIGNER b. STREET ADDRESS

a. NAME (Type or print) b. TELEPHONE

AREA CODE

o. COUNTY

a. NAME (Type or print) b. TELEPHONE

AREA CODE

d.CITY e. STATE f. ZIP CODE o. TITLE (Type or print) NUMBER

AUTHORIZED FOR LOCAL REPRODUCTION

Previous edition not usable

STANDARD FORM 18 (REV. 6-95)

Prescribed by GSA- FAR (48 CFR) 53.215-1 (a)

C O N T I N U A T I O N S H E E T

REFERENCE NO. OF DOCUMENT BEING CONTINUED PAGE OF

C O N T I N U A T I O N S H E E T ITC-RFQ-16-0022 2 | 48

NAME OF OFFEROR OR CONTRACTOR

ITEM NO.

(A)

SUPPLIES/SERVICES

(B)

QUANTITY

(C)

UNIT

(D)

UNIT PRICE

(E)

AMOUNT

(F)

00001--b Minimum o f 150 TB f a s t s t o r a g e per s i t e , 180 TB slow s t o r a g e per s i t e , 150 TB backup c a p a c i t y

( e q u a l t o t h e f a s t s t o r a g e c a p a c i t y ) and 30 TB a r c h i v e c a p a c i t y

D e l i v e r y : 06/20/2016

1 LO

00001--c Minimum o f 225 TB f a s t s t o r a g e per s i t e , 270 TB slow s t o r a g e per s i t e , 225 TB backup c a p a c i t y

( e q u a l t o t h e f a s t s t o r a g e c a p a c i t y ) and 45 TB a r c h i v e c a p a c i t y

D e l i v e r y : 06/20/2016

1 LO

00002 (Phase I I ) C o n f i g u r e , i n s t a l l , t e s t , and p r o v i d e knowledge t r a n s f e r / t r a i n i n g o f WAN a c c e l e r a t i o n and c a c h i n g s o l u t i o n as d e l i n e a t e d i n S e c t i o n

2.6.2.

D e l i v e r y : 06/20/2016

1 LO

00003 (Phase I I I ) C o n f i g u r e , i n s t a l l , t e s t , and p r o v i d e knowledge t r a n s f e r / t r a i n i n g o f s t o r a g e s o l u t i o n as d e l i n e a t e d i n S e c t i o n 2.6.3.

D e l i v e r y : 06/20/2016

1 LO

00004 (Phase IV) C o n f i g u r e , i n s t a l l , t e s t , and p r o v i d e knowledge t r a n s f e r / t r a i n i n g o f backup and a r c h i v e s o l u t i o n as d e l i n e a t e d i n S e c t i o n 2.6.4.

D e l i v e r y : 06/20/2016

1 LO

00005 (Phases I - IV) P r o j e c t management s e r v i c e s f o r r e q u i r e m e n t s S e c t i o n s 2.6.1 t h r o u g h 2.6.4 as d e l i n e a t e d i n S e c t i o n 2.5.

D e l i v e r y : 06/20/2016

1 LO

00006 T r a v e l

D e l i v e r y : 06/20/2016

1 LO

00007 (Phase V) Purchase I t e m s ( o r e q u i v a l e n t ) i n Table

4 o f Appendix 1 i n c l u d i n g 3 years o f maintenance

1 LO

00007- a C o n f i g u r e , i n s t a l l , t e s t , and p r o v i d e knowledge t r a n s f e r / t r a i n i n g o f WAN A c c e l e r a t i o n and Caching s o l u t i o n a t HQ and Secondary Data Center as d e l i n e a t e d i n S e c t i o n 2.6.5.

C o n t i n u e d ...

1 LO

NSN 7540-01-152-8067 OPTIONAL FORM 336 (4-86)

C O N T I N U A T I O N S H E E T

REFERENCE NO. OF DOCUMENT BEING CONTINUED PAGE OF

C O N T I N U A T I O N S H E E T ITC-RFQ-16-0022 3 1 48

NAME OF OFFEROR OR CONTRACTOR

ITEM NO.

(A)

SUPPLIES/SERVICES

(B)

QUANTITY

(C)

UNIT

(D)

UNIT PRICE

(E)

AMOUNT

(F)

00007-b

0000c

00009

00009-a

00009-b

00010

P r o j e c t management s e r v i c e s f o r S e c t i o n 2.6.5 as

( d e l i n e a t e d i n S e c t i o n 2.5.

T r a v e l

Phase V I ) Purchase Items ( or e q u i v a l e n t ) i n

Table 5 o f Appendix 1 i n c l u d i n g 3 years o f

[maintenance.

C o n f i g u r e , i n s t a l l , t e s t , and p r o v i d e knowledge t r a n s f e r / t r a i n i n g o f WAN A c c e l e r a t i o n and Caching s o l u t i o n a t HQ and Secondary Data Center as

[ d e l i n e a t e d i n S e c t i o n 2.6.6.

P r o j e c t management s e r v i c e s f o r S e c t i o n 2.6.6 as

[ d e l i n e a t e d i n S e c t i o n 2.5.

T r a v e l

LO

LO

LO

LO

LO

LO

NSN 7540-01-152-8067 OPTIONAL FORM 336 (4-86)

ITC-RFQ-16-0022

SECTION 1 - GENERAL INFORMATION

1.1 INTRODUCTION

The Uni ted States Internat ional Trade Commission (USITC) is issuing this Request for Q u o t e (RFQ) for t h e purpose o f en te r ing into a Purchase Order for a turnkey solution to pu rchase e q u i p m e n t a n d sof tware as wel l as professional services to m a n a g e a n d e x e c u t e t h e Comprehens i ve S to rage , Acce le ra t i on a n d Backup a n d Arch ive Solution p ro j ec t for t h e a g e n c y ' s d a t a c e n t e r modern iza t ion .

Anticipated Award Type

The G o v e r n m e n t an t ic ipa tes the a w a r d of a Firm Fixed Price Purchase Order as a result of this RFQ, under NAICS C o d e s

334112-Compute r Storage Dev ice M a n u f a c t u r i n g .

1.2 CONTRACT LINE ITEM NUMBER(s) (CLINs)

CLTN

DESCRIPTION

Phases I - IV (Base Year) QTY Unit Price Total Cost

00001 (Phase I) Purchase items(or equivalent) in Tables 1 - 3 of Appendix 1 INCLUDING T H R E E YEARS OF

MAINTENANCE AND WITH T H E STORAGE CRITERIA L I S T E D B E L O W

00001a Minimum of 75 TB fast storage per site, 90 TB slow storage per site, 75 TB backup capacity (equal to the fast storage capacity) and 15 TB archive capacity

00001b Minimum of 150 TB fast storage per site, 180 TB slow storage per site, 150 TB backup capacity (equal to the fast storage capacity) and 30 TB archive capacity

000001c Minimum of225 TB fast storage per site, 270 TB slow storage per site, 225 TB backup capacity (equal to the fast storage capacity) and 45 TB archive capacity

00002 (Phase II) Configure, install, test, and provide knowledge transfer/training of WAN acceleration and caching solution as delineated in Section 2.6.2.

00003 (Phase III) Configure, install, test, and provide knowledge transfer/training of storage solution as delineated in Section 2.6.3.

00004 (Phase IV) Configure, install, test, and provide knowledge transfer/training of backup and archive solution as delineated in Section 2.6.4.

00005 (Phases I- IV) Project management services for requirements Sections 2.6.1 through 2.6.4 as delineated in Section 2.5.

00006 Travel 1 o Offeror must provide pricing for each storage level (00001a, 00001b, and 00001c) which will be evaluated and determined to be the best value to the Government — please reference Section 4.2.2.1 (2) General Requirements for further instruction.

DESCRIPTION

Phase V (Optional Phase)

QTY Unit Price Total Cost

00007 (Phase V) Purchase Items(or equivalent) in Table 4 of Appendix 1 INCLUDING 3 YEARS OF

MAINTENANCE

00007a

Configure, install, test, and provide knowledge transfer/training of WAN Acceleration and Caching solution at HQ and Secondary Data Center as delineated in Section 2.6.5.

00007b Project management services for Section 2.6.5 as delineated in Section 2.5.

00008 Travel 1

Total Firm Fixed Price:

DESCRIPTION

Phase VI (Optional Phase)

QTY Unit Price Total Cost

00009

(Phase VI) Purchase Items (or equivalent) in Table 5 of Appendix 1 INCLUDING 3 YEARS OF

MAINTENANCE.

00009a

Configure, install, test, and provide knowledge transfer/training of WAN Acceleration and Caching solution at HQ and Secondary Data Center as delineated in Section 2.6.6.

00009b Project management services for Section 2.6.6 as delineated in Section 2.5.

00010 Travel 1

Total Firm Fixed Price:

All travel shall be performed in accordance with the "Federal Travel Regulations" in effect on the date(s) of travel.

SECTION 2 - PERFORMANCE WORK STATEMENT (PWS)/SPECIFICATIONS

2.1 A G E N C Y MISSION

The U.S. Internat ional Trade Commission (USITC or t h e Commission) is a n i n d e p e n d e n t , quasi- judic ia l f ede ra l a g e n c y establ ished b y Congress w i th a w i d e r a n g e o f t r ade - re l a ted m a n d a t e s . The USITC's mission is th ree fo ld : t o admin is ter U.S.

t r a d e r e m e d y laws in a fair a n d ob jec t i ve manner ; to p rov ide the President, t he U.S. Trade Representat ive (USTR), a n d t h e Congress w i th i n d e p e n d e n t , qua l i ty analysis, in fo rmat ion , a n d suppor t on mat ters of tariffs a n d in ternat iona l t r a d e a n d compet i t i veness; a n d to ma in ta in t he Harmon ized Tariff Schedu le (HTS) o f t he Uni ted States. In d o i n g so, t h e USITC serves the pub l i c b y imp lemen t i ng U.S. l a w a n d con t r ibu t ing to t he d e v e l o p m e n t a n d i m p l e m e n t a t i o n o f sound a n d i n fo rmed U.S. t r a d e pol icy.

2.2 BACKGROUND

The Of f i ce o f Chief In format ion Of f icer (OCIO) is responsible for suppor t ing the mission o f t h e USITC b y p rov id ing in format ion t e c h n o l o g y leadership, a comprehens i ve services a n d app l i ca t ions support por t fo l io , a n d a sound t e c h n o l o g y infrastructure to t he USITC a n d its customers. In this ef fort , t h e OCIO leads t h e i m p l e m e n t a t i o n a n d m a i n t e n a n c e o f so f tware systems des igned to fac i l i ta te t he Commission's mission a n d the i m p l e m e n t a t i o n o f t he Commission's Internet a n d in t ranet websi tes a n d t h e m a n a g e m e n t of in format ion c o n t e n t p r o v i d e d o n those websi tes.

The OCIO uses a n i n teg ra ted , enterprise a rch i tec tu re in con junc t i on w i th c a p i t a l p lann ing a n d securi ty g o v e r n a n c e processes t o des ign , imp lemen t , m a n a g e , a n d ma in ta in t he Commission's in format ion systems a n d t h e IT Infrastructure Local A rea Network a n d Wide Area Network (LAN/WAN).

The USITC has recent ly under taken a p ro jec t t o modern i ze a n d m o v e its headquar te rs d a t a c e n t e r (HQ) to a r e m o t e l oca t i on in Sterling, VA (Primary D a t a Center ) . The a g e n c y is also cons ider ing a third d a t a cen te r l o ca t i on a t a n as-yet u n d e t e r m i n e d Con t inen ta l United States (CONUS) l oca t i on outs ide the Me t ropo l i t an Wash ing ton , DC a r e a (Secondary D a t a Center ) . Finally, t he a g e n c y is examin ing a n as-yet u n d e t e r m i n e d s e c o n d headquar te rs l oca t i on in Wash ing ton , DC (HQ2) in t he even t t he a g e n c y moves w h e n its lease expires August 2017.

2.3 OBJECTIVE

The ob jec t i ve o f this Purchase Order is t o o b t a i n a turnkey solution to purchase , con f igure , install, test, a n d p r o v i d e k n o w l e d g e transfer/ t ra in ing for WAN a c c e l e r a t i o n a n d c a c h i n g , s to rage , a n d b a c k u p sof tware as we l l as sen/ices to m a n a g e t h e p ro jec t f rom beg inn ing to e n d .

2.4 SCOPE

The s c o p e o f this ef for t encompasses pu rchase of al l i tems listed in Tables 1-3 of A p p e n d i x 1 (Phase I) a n d c o n t r a c t o r professional services for WAN a c c e l e r a t i o n a n d c a c h i n g (Phase II), s to rage (Phase 111), a n d b a c k u p a n d a rch ive solutions (Phase IV) w i th in t h e requi rements d e l i n e a t e d in Sect ions 2.5, 2.6, a n d 2.7 be low . Two g o v e r n m e n t - o p t i o n phases (V a n d VI) a re also i n c l u d e d . A high- level s chema t i c of t h e long- te rm ne twork envis ioned is d e p i c t e d in Figure 1 o f A p p e n d i x 1.

Phase I of t he p ro jec t requires p r o c u r e m e n t of all t h e necessary h a r d w a r e a n d so f tware to c o m p l e t e t h e requ i rements o f Phases II - IV. Phase II *s s c o p e is t o con f igu re , install, test, a n d p rov ide k n o w l e d g e transfer/ t ra in ing of WAN a c c e l e r a t i o n a n d c a c h i n g solution a c q u i r e d in Phase I. In Phase III, c o n t r a c t o r shall con f igu re , install, test, a n d p r o v i d e k n o w l e d g e t ransfer / t ra in ing of s torage solut ion, in Phase IV, t h e b a c k u p a n d a rch ive solution a c q u i r e d in Phase I wil l b e c o n f i g u r e d , instal led, tes ted , a n d k n o w l e d g e t ransfer / t ra in ing will b e p r o v i d e d by con t rac to r . In op t i ona l Phase V, WAN a c c e l e r a t i o n a n d c a c h i n g is establ ished b e t w e e n the a g e n c y ' s HQ a n d Secondary D a t a Centers. Finally, in op t i ona l Phase VI, WAN a c c e l e r a t i o n a n d c a c h i n g is establ ished a t HQ2.

2.5 PROJECT MANAGEMENT REQUIREMENTS

2.5.1 Project Management Plan (PMP) (Deliverable I)

The Con t rac to r shall establish a n d ma in ta in a fo rma l organ izat ion to m a n a g e this Purchase Order a n d a n y assoc ia ted subcont rac ts . A c lear line o f p ro jec t author i ty shall exist a m o n g al l o rgan izat iona l e lements . Con t rac to r shall a c t as a po in t o f esca la t ion for g o v e r n m e n t t o h a n d l e all r e la ted p ro jec t issues inc lud ing coo rd ina t i on a n d schedu l ing o f resources, esca la t ing t e c h n i c a l suppor t issues to a p p r o p r i a t e staff a n d m a n a g i n g h a r d w a r e , so f tware a n d m a i n t e n a n c e d isc repanc ies w i th the vendors or subcont rac tors .

2.5.1.1 Key Personnel

The Con t rac to r shall p ropose key personnel . The Con t rac to r shall reta in personnel to ensure cont inu i ty t h roughou t t he life of the ef for t . If it should b e c o m e necessary t o substitute or r e p l a c e key personne l , t h e C o n t r a c t o r shall immed ia te l y not i fy USITC in wr i t ing of key personnel vacanc ies . The C o n t r a c t o r shall submit t he resumes o f all po ten t ia l key personnel se l ec ted to per fo rm the tasks prescr ibed in t he PWS to t h e USITC for USITC f e e d b a c k . The USITC reserves the right t o dismiss a n y Con t rac to r personnel f rom further serv ice a t t he USITC site should their service b e d e e m e d unsat isfactory.

2.5.1.2 Personnel Skills

The Con t rac to r personnel shall h a v e t h e t echn i ca l skills requ i red t o c o m p l e t e tasks au thor ized wi th in t he PWS.

Con t rac to r personnel shall h a v e professional c o m m u n i c a t i o n skills a n d expe r ience requ i red to t a k e the necessary ac t ions to c o n t a c t , m e e t , discuss, a n d o b t a i n in format ion requ i red to a c c o m p l i s h t h e tasks d e s c r i b e d wi th in t he PWS i n d e p e n d e n t l y or w i th min imal supervision.

The Cont rac to r ' s Project M a n a g e r shall submit a Month ly Con t rac to r Personnel Report (Deliverable 2) t o t he USITC Personnel Security Of f icer (PSO) a n d the COR o n the first work ing d a y o f e a c h m o n t h . This repor t shall b e ident i f ied by t h e Purchase Order n a m e a n d USITC Purchase Order number , a n d shall list all the Purchase Order personnel , e m p l o y e e ident i f ica t ion n u m b e r a n d posit ion tit le work ing a t t he USITC month ly .

2.5.1.3 Schedule Management

Con t rac to r shall d e v e l o p a schedu le a n d c o m p l e t e work o n Phases l-IV wi th in 150 c a l e n d a r days o f a w a r d .

Should the op t i ona l Phases V a n d VI b e exerc ised c o n t r a c t o r shall, in consu l ta t ion a n d a g r e e m e n t w i th G o v e r n m e n t , d e v e l o p schedules to c o m p l e t e wo rk o f t he Phase V op t ion a n d Phase VI o p t i o n . Con t rac to r shall ma in ta in the schedules w h i c h d e m o n s t r a t e h o w all phases of t h e wo rk p l a n n e d a n d resourced is p r o c e e d i n g a c c o r d i n g to requi rements. Schedule(s) shall b e consistent wi th Work B reakdown Structures (WBS) a n d the PMP. The schedule(s) shall ident i fy subord inate- t ier act ivi t ies, d e p e n d e n c i e s b e t w e e n act iv i t ies, a n d milestones requ i red to demons t ra te successful c o m p l e t i o n of projects. The schedule(s) shall ident i fy t he exit cr i teria requ i red to satisfy mi lestone requ i rements t ha t e n a b l e the Con t rac to r to p r o c e e d w i th fo l low-on activi t ies. The scheduie(s) shall b e base l ined. Schedu le upda tes shall b e m a d e as requ i red b y the COR a n d as mutua l ly a g r e e d u p o n b e t w e e n COR a n d con t rac to r . Schedu le c h a n g e s to basel ine milestones shall b e d o c u m e n t e d by the Con t rac to r a n d author ized b y t h e USITC.

Con t rac to r shall p rov ide all p ro jec t in fo rmat ion reques ted b y the OCIO Project M a n a g e m e n t O f f i c e (PMO) as requ i red for PMO purposes.

2.5.1 A Risk Management /Assessment

The Con t rac to r shall descr ibe risk m a n a g e m e n t ident i fy ing cost, schedu le a n d t e c h n i c a l risks t h roughou t t he pro jec t 's l i fecyc le . Signif icant risks shall b e ident i f ied a n d discussed in the PMP.

The Con t rac to r shall d e v e l o p a n d ma in ta in a Risk Traceabi l i ty Matr ix (Deliverable 3) ident i fy ing, ana lyz ing a n d classifying p ro jec t risks. The Risk Traceabi l i ty Matr ix shall con ta i n a descr ip t ion of t he na tu re of e a c h risk, systems a f f e c t e d , impact /sever i t y , p robab i l i t y o f o c c u r r e n c e , priority, e x p e c t e d risk t ime f rame , mi t iga t ion steps, a n d status a n d da tes of resolution. The Con t rac to r shall quant i fy risks w i th respect t o t he i m p a c t o n p r o g r a m d e v e l o p m e n t , in tegra t ion , instal lat ion, ope ra t i ona l p e r f o r m a n c e , m a i n t e n a n c e , t e c h n i c a l pa ramete rs , schedu le , a n d cost. The Con t rac to r shall ident i fy risks by priority. Program risks shall b e classif ied as low, m e d i u m , or h igh , w i th classif icat ion def ini t ions. The Con t rac to r shall c o n d u c t risk mi t iga t ion p lann ing for risks classif ied as h igh .

2.5.1.5 Meetings, Conferences a n d Reviews (Deliverables 4-6)

Con t rac to r shall a t t e n d regularly s c h e d u l e d meet ings wi th t he g o v e r n m e n t t o ensure e f f ec t i ve p ro jec t m a n a g e m e n t , a n d ef f ic ient a n d e f f ec t i ve resolution o f prob lems. Con t rac to r shall c o n d u c t meet ings a n d reviews in a c c o r d a n c e w i th t h e a p p r o v e d PMP. The Con t rac to r shall p r e p a r e a n d submi t m e e t i n g a g e n d a s a n d presentat ion mater ials for s c h e d u l e d meet ings as requ i red . The Con t rac to r shall substant ia te assumptions a n d me thodo log ies used in present ing r e c o m m e n d a t i o n s or conclusions. The Con t rac to r shall r e c o r d m e e t i n g minutes. The Con t rac to r shall p r e p a r e fo rma l minutes, a c c o m p a n i e d by a summary o f a c t i o n i tems a n d presenta t ion mater ials used for USITC a p p r o v a l . M e e t i n g a n d rev iew del iverables a re f inal ized only u p o n USITC a p p r o v a l . Reference Sect ion 2.9 Deliverables.

2.5.1.5.1 Kick-oft Meetings (Deliverables 1-3, 5, and 6)

Con t rac to r shall schedu le a kick-off m e e t i n g wi th in 10 days o f a w a r d . At t he k ick-of f m e e t i n g , c o n t r a c t o r shall d e m o n s t r a t e unders tand ing of t he requ i rement a n d ident i fy issues or quest ions a b o u t execu t i on . Con t rac to r prov ides pro jec t p l an ove rv iew w i th t iming o f phases c lar i f ied a n d risk assessment. (Deliverables I and 3) Con t rac to r shall ensure Items in Tables 1-3 a re a c c o u n t e d for a n d prepara t ions a re u n d e r w a y t o pu rchase w i th a schedu le for arr ival. Finally, securi ty processing status is r e p o r t e d . (Deliverable 2)

In add i t i on , this mee t i ng wil l also serve as the kick-off for Phase I o f t h e ef for t (see Sect ion 2.6.1).

Con t rac to r will schedu le add i t i ona l kick-off meet ings for Phases II, III, IV, V, a n d VI o f t h e t e c h n i c a l requi rements d e l i n e a t e d in Sections 2.6 a n d 2.7.

The Con t rac to r shall p r o v i d e a summary o f kick-off meet ings wi th in 5 days fo l lowing e a c h o f t he meet ings . [Deliverable 6)

2.5.1.5.2 Weekly Meetings (Deliverable A)

Con t rac to r shall host week l y c o n f e r e n c e calls for p ro jec t updates /p rogress reports for t he dura t ion o f t he p ro jec t (all Phases) t o i nc l ude g o v e r n m e n t a l o n g w i th subcont rac tors i nvo lved in t he phase(s) in process. Con t rac to r shall p rov ide d o c u m e n t e d mee t i ng minutes, ac t ions i tems w i t h assignments a n d a progress report f rom w e e k l y t e l e c o n f e r e n c e within 24 hours to all re levan t part ies to t he p ro jec t inc lud ing bu t no t l imi ted t o g o v e r n m e n t a n d subcont ractors .

2.5.1.5.3 Closeout Meetings (Deliverable 7)

Con t rac to r shall schedu le a n d run o n site c loseout meet ings for e a c h Phase o f t h e potent ia l ly six phase p ro jec t w i th g o v e r n m e n t a n d subcont rac tors . Con t rac to r shall p rov ide a n a g e n d a a n d h o s t / m e d i a t e p ro jec t phase c loseout meet ings . Con t rac to r shall p rov ide m e e t i n g minutes a n d secure g o v e r n m e n t signatures for c o m p l e t e d work u p o n phase comp le t i ons ( comp le t i on sign off by g o v e r n m e n t for wo rk pe r f o rmed ) .

Upon c o m p l e t i o n a n d signoff of Phase IV, c o n t r a c t o r shall schedu le a c loseout m e e t i n g wi th g o v e r n m e n t t o discuss lessons l ea rned a n d h o w in format ion c a n b e used for op t i ona l Phase V a n d VI a n d establishing a schedu le for a n y remed ia l efforts b y c o n t r a c t o r personnel or SMEs.

2.6 TECHNICAL REQUIREMENTS

2.6.1 Phase I - Purchases (Deliverables 7 and 9)

1. Con t rac to r shall use the spec i f i ca t ion c o n t a i n e d in Table 1 of A p p e n d i x 1 to s c o p e the WAN a c c e l e r a t i o n a n d c a c h i n g solution p r o c u r e d for g o v e r n m e n t . Below is a summary of t he requ i red character is t ics o f the p r o c u r e d WAN a c c e l e r a t i o n a n d c a c h i n g solut ion. Shall i nc lude :

a . Must support WAN links u p to 500 M b p s

b. Must i m p l e m e n t FIPS 140-2 v a l i d a t e d enc ryp t ion

c. A V M w a r e ESXi env i ronmen t for cus tomer use d . High avai labi l i ty

e. Seamless in tegrat ion w i t h s to rage solution

f. MS CIFS elements: A c c e l e r a t i o n SMBvl a n d SMBv2 a n d SMBv3, Nat ive , Predict ions, C o m p l e t e , Browsing, N a m e s p a c e , Original Commi ts , D a t a Integrity, Wr i te- through, Lock ing, Pre-popu la t ion , Suppor t for p r o p o s e d s to rage solut ion, Windows 7 a n d 8, Microsof t POLP, a n d SMB Transparent Signing a n d Signed Acce le ra t i on g . MAPI elements: A c c e l e r a t i o n , A t t a c h m e n t s , Pre-popula t ion, Encrypt ion, 2003/2007/2010/2013, a n d Microsof t POLP

h. Bandw id th a n d l a tency op t im iza t ion for Out look Any w he r e

i. HTTP elements: Acce le ra t i on , C o n n e c t i o n Pool ing, URL Learning, Parse a n d Prefe tch, i f -Modi f ied , C a c h e , a n d Conf igura t ion In te l l igence j . SSL/HTTPS elements: A c c e l e r a t i o n , Full Acce le ra t i on (SSL/HTTPS a c c e l e r a t i o n must e x t e n d b e y o n d opt imizat ion of t he TCP transport , a n d speci f ical ly must e l iminate r e d u n d a n t by te- leve l d a t a a n d address HTTP p ro toco l chatt iness in t he under ly ing HTTP d a t a stream), a n d Late Start Suppor t

k. SSL elements: No keys s tored in Branch o f f i ce a p p l i a n c e , Secured Keys, Cl ient-side Cert i f icates, Public Websi te Opt imizat ion , W i ldca rd Support , Encryp ted Disk C a c h e , a n d Sca lab le Con f igu ra t ion

I. Security elements: Peer Au then t i ca t i on , Encrypted Commun ica t i ons , Encryp ted Disks, M a n a g e m e n t Au then t i ca t i on , IPv6 Au then t i ca t i on , Encrypted M a n a g e m e n t , Encryp ted CL1, End- to -end Kerberos, a n d Kerberos Const ra ined De lega t i on

m. NFSv3 Acce le ra t i on

n. Citrix elements: ICA opt im iza t ion , Disable Compression Per Flow, C D M , SSL, CGP, Mu l t i - channe l , Order ing , a n d Mult i -port QoS

o. Optimal compression and data reduction elements: Disk Compress ion, M e m o r y Compress ion, Granu lar a n d Very Large Pattern Recogn i t i on , Stream Compression, Universal Dict ionary, Dic t ionary O n e - w a y a n d Two-way Sync, D e d u p l i c a t e d D a t a Store, D e d u p l i c a t e d Objec ts , Enc ryp ted D a t a Store, D a t a Store R e d u n d a n c y , Power R e d u n d a n c y , D a t a Store RAID, RAID 10 Support , 12 TB D a t a Store, a n d SSD D a t a Store

p. Network Integration elements: In -path Dep loymen t , Mult i -port In -path , O p t i c a l In -path , 10G in -pa th , Out-of -p a t h d e p l o y m e n t , Auto-d iscovery , No tunnels, Bandwid th Agnost ic , TCP RFC Comp l i an t , Router Agnost ic , Asymmet r ic Routing Pass Through a n d Opt imizat ion , a n d Load Ba lancer Clustering q . Quality of Service elements: Co lor ing Transparency, A d v a n c e d QoS ( inc lud ing DPI Classif icat ion, Predef ined App l i ca t ions , a n d Behavioral Classif ication), Class M in imum a n d M a x i m u m , Priority Q u e u i n g , Un iversa l /h ie rarch ica l / lnbound QoS, a n d MPLS Transparency ( inc luding Citrix mu l t i - channe l QoS, Citrix o rder ing a n d Citrix mult i -port)

r. Scalability elements: Topo logy Agnos t i c , U p g r a d a b l e App l iances , Pass-through Traffic Suppor ted , a n d Sca lab le Bandwid th

s. Software Client elements: Unified D a t a Store, VPN C o m p a t i b l e , CIFS, MAPI, Concur ren t Licensing, Cl ient Licensing Failover, No Loca l Conf igura t ion , Invisible M o d e , Bandw id th Agnost ic , a n d Cl ient Warm ing

t. Compression elements: Flexible, Rule Based, a n d A d a p t i v e

u. Virtual Appl iance elements: ESX V M a n d Hardware Bypass

v. SaaS elements: A c c e l e r a t i o n , End to End Acce le ra t i on , Pervasive Connec t i v i t y , Op t im ized Internet Rout ing, La tency Mi t iga t ion , Min imal Conf igura t ion , Conf ident ia l i ty Preservation, D y n a m i c Server Associat ion, a n d Of f i ce 365 w . laaS elements: A c c e l e r a t i o n , I m m e d i a t e Provisioning, A u t o m a t e d Server Associat ion a n d Transparent In te rcept ion , Broad Avai labi l i ty, Orchest ra t ion, A m a z o n Compat ib i l i t y , a n d V M w a r e Compat ib i l i t y , a n d Local Conf igura t ion

x. Centralized Management elements: Dev i ce Auto-regist rat ion, Dev i ce Groups, Schedu led Jobs, Dev i ce Moni to r ing , Role Based Adminis t rat ion, O n - d e m a n d Captures , a n d Remote Analysis

y. Reporting elements: Cent ra l ized; Up th rough Layer 7 (DPI a n d Behavioral Classif icat ion), Opt imizat ion A w a r e Report ing, G l o b a l Usage, App l i ca t i on Reduc t ion , SNMP Support , a n d CSV Export

z. Compute Virtualization elements: V M w a r e Hypervisor, Mul t ip le Guests, vSphere Hypervisor, D e d i c a t e d Parti t ion, Windows Guests, a n d Proprietary Guests a a . Storage Virtualization elements: Virtualized s to rage for VMs, Up to 12 TB d a t a s to rage, iSCSl virtual s to rage , C a c h e d virtual s to rage . Vir tual s to rage predict ions, Nat ive snapshots suppor t , Local a c k n o w l e d g e m e n t .

Encryp ted c a c h e , Enc ryp ted w r i t eback , a n d High avai labi l i ty b b . MS Silverlight elements: V i d e o Traffic, Stream Splitt ing, Dynamic C a c h i n g , a n d Pre-popu la t ion c c . A d o b e Flash Elements: V i d e o Traffic, Stream Splitt ing, Dynamic C a c h i n g , a n d Pre-popu la t ion d d . IP elements: UDP Compress ion, IPv6 Compress ion, TCP C o n n e c t i o n Pool ing, TCP Pool ing Limit, TCP Pool ing

Cor rec t Addressing, a n d TCP a lgor i thm select ion e e . OSX client Support

ff. Network Performance Management elements: Centra l ized Dashboa rd , Ne twork a n d App l i ca t i on Visibility, In tegrat ion w i th Proposed W A N Acce le ra t i on a n d C a c h i n g Solution, Packe t a n d Flow Analysis, A u t o m a t e d Baseiining a n d A n o m a l y D e t e c t i o n , D e p e n d e n c y M a p p i n g , a n d Packet C a p t u r e a n d Analysis g g . 24/7 - 4 hour response maintenance

2. Con t rac to r shall use the spec i f i ca t ion c o n t a i n e d in Table 2 of A p p e n d i x 1 to s c o p e the s to rage solution p r o c u r e d for g o v e r n m e n t . Below is a summary o f t he requ i red character is t ics of t he p r o c u r e d s torage solut ion.

Shall i nc lude :

a . in tegrat ion w i th t h e WAN a c c e l e r a t i o n a n d c a c h i n g solution

b. High avai labi l i ty

c. RAID 60 d . Suppor t for c l o u d s to rage

e. Fast s to rage - 1 OK SAS or faster

f. Slow s to rage - 7.2K SAS or faster g . Non- re turnab le disk

h. Abil i ty t o d e d u p i i c a t e

i. Abil i ty t o compress j . Provide ho t s w a p

k. Non disruptive c o m p o n e n t u p g r a d e s I. M in imum of 24 por t hyperv isor- fac ing 10 G b p s e therne t iSCSl ports

m. All necessary cab les

n. 24/7 - 4 hour response m a i n t e n a n c e

o. All necessary r a c k m o u n t h a r d w a r e

p. Suppor t for CIFS a n d NFS q . J o u m a l e d file system

r. Shall suppor t s imul taneous file a n d b lock/LUN access

s. Expand a n d r e d u c e v o l u m e sizes o n the fly

t. A t least 200 po in t in t ime snapshots w i thou t c rea t i ng add i t i ona l s to rage o v e r h e a d

u. Abil i ty to c l o n e w i t hou t requir ing add i t i ona l c a p a c i t y

v. Provide IP-based d a t a rep l ica t ion o f d a t a vo lumes w . Abil i ty t o reverse t h e mirror a f te r fai lover

x. Be a b l e to thin provision s to rage

y. Have lights ou t m a n a g e m e n t

z. Abil i ty t o throt t le rep l ica t ion b a n d w i d t h

3. Con t rac to r shall use the spec i f i ca t ion c o n t a i n e d in Table 3 of A p p e n d i x 1 to s c o p e the b a c k u p a n d a rch ive solut ion p r o c u r e d for t he g o v e r n m e n t . Below is a summary of t he requ i red character is t ics o f t he p r o c u r e d b a c k u p a n d a rch ive solut ion. Shall i nc lude :

a . In tegrat ion w i th se lec ted s to rage a n d WAN a c c e l e r a t i o n / c a c h i n g solution

b. Abi l i ty t o per fo rm d e d u p l i c a f i o n

c. Abi l i ty t o b a c k u p t o iSCSl SAN, t a p e (bo th Fibre Channe l a n d iSCSl), a n d c l o u d .

d . Abi l i ty t o a rch ive to iSCSl SAN, t a p e (bo th Fibre Channe l a n d iSCSl), a n d c l o u d .

e. Agents for Windows Server 2008 R2 a n d 2012 R2, RedHat Enterprise Linux/CentOS 6 a n d 7, PostgreSQL, MS

SQL, Exchange , SharePoint, IBM Notes a n d Ac t i ve Directory

f. L icensed for p r o c u r e d s to rage solution's snapshots g . Seamless snapshot in tegra t ion

h. Single m a n a g e m e n t po in t

i. Granu lar RPOs j . Self-service access to d a t a w i th v C e n t e r plug- in a n d w e b conso le for restores

k. In tegrat ion of a rch iv ing capabi l i t ies w i th b a c k u p agen ts tha t al lows for one-pass arch iv ing w i th no add i t i ona l d a t a m o v e m e n t over normal b a c k u p I. Abil i ty t o c r e a t e i n t e g r a t e d snapshots to c r e a t e c a t a l o g e d , app l i ca t i on a w a r e recove ry cop ies m a n a g e d f rom a single in te r face

m. Abil i ty t o c r e a t e add i t i ona l cop ies t o add i t i ona l tiers o f s torage

n. Abil i ty t o mon i to r b a c k u p a n d a rch ive system VMs a n d physical servers a t mul t ip le locat ions w i th a single m a n a g e m e n t por ta l o . Abi l i ty t o coexist w i th existing Syman tec Backup Exec dur ing transition pe r i od

p. 24/7 - 4 hour response m a i n t e n a n c e

4. Con t rac to r shall rev iew all p u r c h a s e d items a n d conf i rm all i tems h a v e b e e n satisfactori ly de l i ve red .

(Deliverable 9)

5. Con t rac to r shall no t b e responsible for rack ing p u r c h a s e d ha rdwa re . G o v e r n m e n t personnel will rack a n d s tack p r o c u r e d h a r d w a r e a t HQ a n d Primary D a t a Center .

6. Con t rac to r shall c o n d u c t a c loseout m e e t i n g . (Deliverable 7)

7. Phase I will b e c o m p l e t e u p o n del ivery o f all i tems to t he g o v e r n m e n t site a n d a c c e p t a n c e o f c o m p l e t i o n b y the g o v e r n m e n t .

2.6.2 Phase II - WAN Accelerat ion and C a c h i n g Solution (Deliverables 8, 10, 11, and 12)

Con t rac to r shall con f igu re WAN c a c h i n g a n d acc e l e r a t i on for b o t h HQ a n d Primary D a t a Cen te r sites. O n c e Phase III is c o m p l e t e , c o n t r a c t o r shall i n teg ra te s to rage w i th WAN c a c h i n g a n d a c c e l e r a t i o n . Speci f ic requi rements a re further d e l i n e a t e d b e l o w .

1. Con t rac to r shall p rov ide t e c h n i c a l staff 1 for c o m p l e t i n g the requi rements listed b e l o w a n d in format ion in A p p e n d i x 1, Table 1.

2. Con t rac to r shall install a n d con f igu re WAN ac c e l e r a t i on a n d c a c h i n g o p e r a t i n g system, admin is t rat ion a n d moni tor ing p roduc ts . (Deliverables 10 and 11)

3. Con t rac to r shall set u p WAN a c c e l e r a t i o n a n d c a c h i n g f rom HQ to Primary D a t a Center .

4. Con t rac to r , in con junc t i on w i th g o v e r n m e n t resources, shall verify:

a . WAN a c c e l e r a t i o n a n d c a c h i n g system integrates w i th existing ne twork env i ronmen t a n d existing V M w a r e to p rov ide c a c h i n g o f d a t a over WAN.

b. WAN a c c e l e r a t i o n a n d c a c h i n g of existing s torage rep l ica t ion a n d o the r p ro toco ls .

c. WAN a c c e l e r a t i o n a n d c a c h i n g system provides the WAN a c c e l e r a t i o n a n d c a c h i n g promised by vendor .

5. Con t rac to r shall verify tha t :

a . C a c h e , loca l s to rage a n d V M w a r e env i ronment a t HQ is onl ine a n d access ib le .

6. O n c e Phase III is c o m p l e t e , c o n t r a c t o r shall reestablish s torage rep l ica t ion a t t h e Primary D a t a Cen te r a n d verify d a t a rep l i ca t ion .

7. Con t rac to r shall p rov ide d o c u m e n t a t i o n a n d t w o days of k n o w l e d g e transfer (Deliverables 8 and 12) i nc lud ing :

a . Administ rat ion o f h a r d w a r e a n d so f tware solut ion.

b. In tegrat ion w i th existing V M w a r e .

c. Performing a n d t roub leshoot ing Firmware upg rades .

d . In tegrat ion w i th n e w s to rage solutions in this Purchase Order (Section 2.6.3).

2.6.3 Phase III - Storage Solution (Deliverables 7, 8, 13, 14, 15, 16, and 17)

The g o v e r n m e n t current ly prov ides d a t a s torage a t t w o locat ions a n d c o n t r a c t o r must p rov ide p r o c u r e d s torage solutions tha t a re r e p l i c a t e d a t b o t h sites. For migra t ion a n d synchronizat ion of t he d a t a , all p r o c u r e d s to rage solutions f rom Sect ion 2.6.3 will b e de l i ve red t o HQ. (500 E Street, SW, Wash ing ton , DC)

O n c e all d a t a residing a t HQ is m i g r a t e d to t he n e w s torage solut ion, t h e s to rage solut ion for t he Primary D a t a Cen te r will b e t ranspor ted by con t rac to r , in con junc t i on w i th g o v e r n m e n t t o Primary D a t a Cen te r l oca t i on . Con t rac to r should b e a w a r e t ha t wh i le this p r o c u r e m e n t a n d s torage solution is be ing d e p l o y e d b y con t rac to r , t he g o v e r n m e n t is o n a paral le l p a t h to m ig ra te HQ d a t a to t he Primary D a t a Cen te r a n d as a result, c o n t r a c t o r shall b e p r e p a r e d to m ig ra te add i t i ona l d a t a to t he s to rage solution o n c e t h e solution arrives in Sterling. Speci f ic requi rements a re further d e l i n e a t e d b e l o w .

1. Con t rac to r shall p rov ide t e c h n i c a l staff 2 for c o m p l e t i n g the requi rements l isted b e l o w a n d for t h e in format ion in

' For e f f i c iency a n d ef fect iveness, all services shall b e p r o v i d e d by emp loyees o f the W A N a c c e l e r a t i o n solution v e n d o r p rov id ing the p r o d u c t in the c o n d u c t of this ef for t .

2 For e f f i c iency a n d ef fect iveness, all services shall b e p r o v i d e d by emp loyees of t he s to rage solut ion v e n d o r prov id ing t h e p r o d u c t in t he c o n d u c t o f this ef for t .

Pag© 10 of 48

A p p e n d i x 1, Table 2.

2. Con t rac to r , in con junc t i on w i th g o v e r n m e n t resources, shall a g r e e to d a t a m ig ra t ion schedu le .

3. Con t rac to r shall install a n d con f igu re n e w s torage m a n a g e m e n t system. (Deliverables 13, 14 and 15 )

Con t rac to r shall install a n d con f igu re r e d u n d a n t iSCSl 10 Gbps Ethernet swi tches w i th a m in imum of 24 ports e a c h a t b o t h HQ a n d Primary D a t a Center .

4. Con t rac to r shall verify existing g o v e r n m e n t - o w n e d V M w a r e fa to ta l of 12 ESXi hosts, 6 a t HQ, 6 a t Primary D a t a Center) c a n access n e w s to rage app l i ances .

5. Con t rac to r , in con junc t i on w i th g o v e r n m e n t resources, shall verify:

a . Physical connec t i ons o f n e w storage system

b. Firmware

c. Network operab i l i f y o f n e w s to rage system

6. Con t rac to r shall i n teg ra te s to rage solution w i th se lec ted WAN a c c e l e r a t i o n a n d c a c h i n g solut ion (see Sect ion 2.6.2).

a . Con t rac to r shall m i g r a t e u p to ten V M servers se lec ted b y the g o v e r n m e n t t o test funct ional i ty

7. Con t rac to r shall p rov ide a n a c c e p t a n c e test p lan a n d a fa l l back p lan for t h e p r o d u c t i o n d a t a migra t ion .

8. Con t rac to r shall o b t a i n g o v e r n m e n t a p p r o v a l to p r o c e e d prior to beg inn ing p r o d u c t i o n d a t a migra t ion .

9. Con t rac to r shall m ig ra te u p to 115 TB of USITC d a t a f rom a m a x i m u m of 180 w i n d o w s a n d 175 Linux b a s e d VMs, current ly residing o n existing Dell Equalog ic control lers a n d arrays, t o n e w s to rage solution p r o c u r e d in Phase I.

10. Con t rac to r shall m ig ra te u p to 4 TB of MS SQL d a t a .

11. Con t rac to r shall e x e c u t e a c c e p t a n c e test.

12. G o v e r n m e n t will e i ther a c c e p t test results or d i rec t c o n t r a c t o r t o e x e c u t e f a l l back p l an .

13. Con t rac to r shall set up rep l ica t ion a t HQ, physical ly t ransport all h a r d w a r e , in con junc t i on w i t h g o v e r n m e n t , reestablish rep l ica t ion a t t h e Primary Da ta Cen te r a n d verify d a t a rep l i ca t ion .

14. Con t rac to r shall p rov ide a n a c c e p t a n c e test p lan a n d a fa l l back p lan for t h e p r o d u c t i o n d a t a migra t ion .

15. Con t rac to r shall o b t a i n g o v e r n m e n t a p p r o v a l to p r o c e e d prior to beg inn ing p r o d u c t i o n d a t a migra t ion .

16. Con t rac to r shall t hen m ig ra te u p to 30 TB of existing d a t a housed a t Primary D a t a Cen te r housed o n a m a x i m u m of 40 Windows, 25 Linux-based VMs, a n d u p to 2 TB of MS SQL d a t a .

17. Con t rac to r shall e x e c u t e a c c e p t a n c e test.

18. G o v e r n m e n t will e i ther a c c e p t test results or d i rec t c o n t r a c t o r t o e x e c u t e f a l l back p lan .

19. Con t rac to r shall p rov ide Phase III d o c u m e n t a t i o n a n d t w o days of k n o w l e d g e transfer t o USITC. (Deliverables 8, 16, and 17)

20. Con t rac to r shall c o n d u c t a c loseout mee t i ng to establish wo rk in Phase II a n d III is satisfactori ly c o m p l e t e , fo l lowing t w o weeks o f test ing o f env i ronment by the g o v e r n m e n t . {Deliverable 7) 2 1 . Phases II a n d 111 will b e c o m p l e t e fo l lowing c o m p l e t i o n o f m ig ra t ion , ver i f icat ion o f rep l i ca t ion , ver i f icat ion o f

WAN a c c e l e r a t i o n a n d c a c h i n g , successful test ing by t h e g o v e r n m e n t , a c c e p t a n c e o f d o c u m e n t a t i o n b y t h e g o v e r n m e n t a n d t h e c loseout m e e t i n g .

2.6.4 Phase IV - Backup and Archive Solution (Deliverables 7, 8, 18, 19, and 20)

Con t rac to r shall install a n d con f i gu re b a c k u p a n d a rch ive solution for b o t h HQ a n d Primary D a t a Cen te r sites. Speci f ic requi rements a re further d e l i n e a t e d b e l o w .

1. Con t rac to r shall p rov ide t e c h n i c a l staff 3 for c o m p l e t i n g the requi rements listed b e l o w a n d A p p e n d i x 1, Table 3.

2. Con t rac to r shall verify:

a . Hosts w h i c h wil l h a v e the b a c k u p a g e n t instal led, in con junc t i on w i th g o v e r n m e n t resources.

b. Slow s torage reserved for b a c k u p s a n d arch iv ing is access ib le to b a c k u p servers.

c. Existing Dell Powervau l t ML6000 physical t a p e library is access ib le t o b a c k u p servers.

3. Con t rac to r shall install, con f i gu re , a n d test b a c k u p a n d a rch ive so f tware system a t HQ a n d Primary Da ta Center , inc lud ing : (Deliverables 18 and 19) a . Backup m a n a g e m e n t servers

b. Backup m e d i a servers

c. Backup a g e n t o n Windows Server 2008 R2 a n d 2012 R2, RedHat Enterprise Linux/CentOS 6 a n d 7, PosfgreSQL, MS SQL, MS Exchange, MS SharePoint, a n d Ac t i ve Directory test servers d . Fol lowing a c c e p t a n c e o f results o n test servers b y the g o v e r n m e n t , install con f i gu re a n d test b a c k u p agen ts o n all servers t o b e b a c k e d u p

e. Con f igu re file a rch i ve pa ramete rs

4. Con t rac to r in con junc t i on w i th g o v e r n m e n t resources, shall verify t h e fo l low ing :

a . Trouble-shoot ing m e t h o d s

5. Con t rac to r in con junc t i on w i th g o v e r n m e n t resources, shall verify t he fo l low ing for 3.c. t hen 3.d.:

a . Installation o f agen ts o n hosts.

b. Backup m a n a g e m e n t so f tware provides administ rat ion tools for access a n d m a n a g e m e n t of servers a n d s to rage h a r d w a r e ( b a c k u p , restore a n d repor t ing) .

c. Backup a n d a rch i ve so f tware system m a n a g e s b a c k u p clients, backs u p d a t a a t HQ a n d Primary D a t a

3 For e f f i c iency a n d ef fect iveness, all services shall b e p r o v i d e d b y emp loyees o f t he b a c k u p a n d a rch ive solution v e n d o r p rov id ing t h e p r o d u c t in t h e c o n d u c t o f this ef fort .

Cen te r ( local ly a n d across WAN link) a n d restores w i th min ima l ne twork or host i m p a c t , d . Arch iv ing a n d retr ieval ( locally a n d across WAN link).

6. Con t rac to r shall p rov ide t w o days of k n o w l e d g e transfer a n d d o c u m e n t a t i o n inc lud ing (Deliverables 8 and 20):

a. As-built a rch i tec tu re

b. Troubleshoot ing

c. M a i n t e n a n c e

7. Con t rac to r shall c o n d u c t a c loseout mee t i ng to establish wo rk is satisfactori ly c o m p l e t e , fo l lowing t w o weeks of test ing o f env i ronmen t by g o v e r n m e n t . (Deliverable 7)

8. Phase IV will b e c o m p l e t e fo l lowing ver i f icat ion of t he e lements in i t em 5 a n d successful test ing b y the g o v e r n m e n t , a c c e p t a n c e of d o c u m e n t a t i o n by the g o v e r n m e n t a n d the c loseout m e e t i n g .

2.6.5 Phase V - WAN Accelerat ion and C a c h i n g Solution for Secondary Data Center (optional) (Deliverables 7,8,21, 22, and 23)

The purpose o f this phase is t o m o v e the HQ d a t a c e n t e r to t he a g e n c y ' s Secondary D a t a Center . The WAN a c c e l e r a t i o n a n d c a c h i n g system will rema in ac t i ve a t HQ, servicing e n d users, a n d a n add i t i ona l WAN a c c e l e r a t i o n a n d c a c h i n g system will b e p r o c u r e d for t he Secondary D a t a Center . Con t rac to r shall con f igu re WAN c a c h i n g a n d a c c e l e r a t i o n a t HQ, Primary D a t a Center , a n d the Secondary D a t a Cen te r for rep l i ca t ion b e t w e e n Primary D a t a Cen te r a n d the Secondary D a t a Center , a n d enduser suppor t a t HQ. Speci f ic requ i rements a re further d e l i n e a t e d be low .

1. Con t rac to r shall p rocu re WAN acce le ra t i on a n d c a c h i n g so f tware a n d a p p l i a n c e s listed in Table 4 of A p p e n d i x 1 a n d shall use the summary of requ i red character ist ics c o n t a i n e d in Sect ion 2.6.1 subsect ion 1.

2. Con t rac to r shall p rov ide t echn i ca l staff 4 for c o m p l e t i n g t h e requi rements listed b e l o w in Sect ion 2.6.5 a n d in format ion in A p p e n d i x 1, Table 4.

3. Con t rac to r shall install a n d con f igure WAN ac c e l e r a t i on a n d c a c h i n g o p e r a t i n g system a n d admin is t rat ion so f tware a t t h e Seconda ry Da ta Center . (Deliverable 21 and 22)

A. Con t rac to r shall set u p WAN a c c e l e r a t i o n a n d c a c h i n g f rom Primary D a t a C e n t e r t o t he Secondary Da ta Center .

5. Con t rac to r shall verify WAN a c c e l e r a t i o n a n d c a c h i n g o f s to rage rep l i ca t ion b e t w e e n Primary D a t a Cen te r a n d Seconda ry D a t a Center .

6. Con t rac to r shall con f i gu re WAN acce le ra t i on a n d c a c h i n g system to ensure all cl ients a t HQ c a n c o m m u n i c a t e w i th Primary D a t a Cen te r w i th fai lover to Secondary D a t a Center .

7. Con t rac to r , in con junc t i on w i th g o v e r n m e n t resources, shall verify:

a . All cl ients a n d c a c h e a t HQ c a n c o m m u n i c a t e w i th Primary D a t a Cen te r w i th fai lover t o Secondary

D a t a Center .

b. W A N a c c e l e r a t i o n a n d c a c h i n g system in tegrates w i th existing ne twork env i ronment a n d existing

V M w a r e to p rov ide c a c h i n g of d a t a over WAN.

c. W A N a c c e l e r a t i o n a n d c a c h i n g of s torage rep l ica t ion a n d o ther p ro toco ls .

d . W A N a c c e l e r a t i o n a n d c a c h i n g system provides the WAN a c c e l e r a t i o n a n d c a c h i n g promised by vendor .

8. Con t rac to r shall p rov ide Phase V d o c u m e n t a t i o n a n d t w o days of k n o w l e d g e transfer t o USITC. (Deliverables 8 and 23) a . Con t rac to r shall c o n d u c t a c loseout mee t i ng t o establish work is satisfactori ly c o m p l e t e , fo l lowing t w o weeks of test ing o f env i ronment by g o v e r n m e n t . (Deliverable 7)

9. Phase V will b e c o m p l e t e fo l lowing successful testing b y the g o v e r n m e n t , a c c e p t a n c e o f d o c u m e n t a t i o n by the g o v e r n m e n t a n d t h e c loseout m e e t i n g .

2.6.6 Phase VI - WAN Accelerat ion and C a c h i n g Solution for HQ2 (optional) (Deliverables 7, 8, 2A, 25, and 26)

The purpose o f Phase VI is t o establish a s e c o n d HQ loca t ion (HQ2). A n e w WAN a c c e l e r a t i o n a n d c a c h i n g system will b e requ i red for HQ2 to c o m m u n i c a t i o n w i th b o t h Primary Da ta Cen te r a n d the Seconda ry Da ta Center . Con t rac to r shall con f igu re WAN c a c h i n g a n d a c c e l e r a t i o n a t HQ2, Primary Da ta Center , a n d the Seconda ry D a t a Center , f o renduse r suppor t a t HQ2. Speci f ic requi rements a re further d e l i n e a t e d b e l o w .

1. Con t rac to r shall p rocu re WAN acce le ra t i on a n d c a c h i n g so f tware a n d a p p l i a n c e s listed in Table 5 of A p p e n d i x 1 a n d shall use t h e summary of requ i red character ist ics c o n t a i n e d in Sect ion 2.6.1 subsect ion 1.

2. Con t rac to r shall p rov ide t e c h n i c a l staff 5 for c o m p l e t i n g t h e requi rements l isted b e l o w in Sect ion 2.6.5 a n d in format ion in A p p e n d i x 1, Table 5.

3. Con t rac to r shall install a n d con f igure W A N ac c e l e r a t i on a n d c a c h i n g o p e r a t i n g system a n d admin is t rat ion so f tware a t HQ2. (Deliverable 2A and 25)

A. Con t rac to r shall install a n d con f igure WAN ac c e l e r a t i on a n d c a c h i n g system to ensure all cl ients a t HQ2 c a n

4 For e f f i c iency a n d ef fect iveness, all services shall b e p r o v i d e d b y emp loyees of the W A N a c c e…