ID04170103_PWS_Data_Mining.pdf

GSA Task Order ID: ID04170103 Date: 15 May 2017

GSA Senior Contracting Officer (CAM):

Joshua D. Adams Phone: (478) 342-1087 Email: joshua.adams@gsa.gov General Services Administration

FAS/AASD

401 West Peachtree Street Atlanta, GA 30308

Client Organization:

US Central Command (USCENTCOM) Unified Combatant Command (COCOM) MacDill

AFB

Tampa, FL

Primary Client Representative/COR:

Thomas R. Smith Phone: (813) 529-8107 Email: Thomas.r.smith4.civ@mail.mil

Alternate Client Representative/ACOR:

Phone:

Email:

Project Name:

Data Mining Training

Period of Performance: 12 Months. (projected POP of 06/03/2017 - 06/02/2018) w/ one (1) annual option

Contract Type: Fixed Price Contract Vehicle: Open Market Purchase Order Performance Based Non-Severable

Industry Partner: IT Consulting Partners, LLC Address: 125 S King Street Jackson, WY 83001-8124 Contract #: tbd Task Order #: N/A Act#: tbd

DUNS#: 967277661

CAGE: 69SX0

NAICS: 511210

Contractor Rep: Tony Frissore Phone: 813-418-0041 Email: tony@itc-data.com

PERFORMANCE WORK STATEMENT (PWS)

FOR

UNITED STATES CENTRAL COMMAND (CENTCOM) DATA MINING TRAINING

mailto:joshua.adams@gsa.gov

Description of Services

BACKGROUND

The Department of Defense’s (DoD), United States Army (USA), United States Navy (USN), United States Marine Corps (USMC), United States Central Command (CENTCOM), Unified Combatant Command (COCOM) operations provide non-lethal tools to disrupt terrorist recruitment and propaganda within their respective area of responsibility (AOR). This requirement is for a Commercial Off The Shelf (COTS) solution which provides internet security on behalf of Department of Defense.

The requirements covered under this contract shall provide an investigative tool which uses continuous discovery, collection, filtering, and parsing of internet data supporting USA internet security. This requirement is a part of the network solution concerning operations.

1.2 SCOPE OF EFFORT

This requirement supports existing CENTCOM and other supported COCOM’s software data mining capabilities by training Government personnel on software use. The software supports online research, investigative support and engagement activities on social media. This contract provides an investigative tool which uses continuous discovery, collection, filtering, and parsing of internet data.

1.3 AGENCY MISSION

USCENTCOM, United States Pacific Command (USPACOM), and United States Africa Command (USAFRICOM) and its Components are charged with planning, executing and assessing full spectrum Information Operations (IO) within the COCOMs’ Area of Responsibility (AOR). Each of the COCOM’s has experienced dramatic changes in the security situation in their areas of responsibility (AOR) over the last 12 months. These changes have significant ramifications for U.S. national security interests and those of its coalition partners. As a result, the COCOMs (USCENTCOM, USPACOM, and USAFRICOM) are increasingly monitoring, assessing and engaging in social media and traditional forums to degrade the adversaries information related capabilities

1.4 SALIENT FUNCTIONAL CHARACTERISTICS

Training: The contractor shall provide computer based and in person training, including downloadable multi-media training materials, hand-outs, and comprehensive product documentation. These training sessions will teach users how to use IV2. The training locations will be at USG facilities worldwide, as well as, Combatant Command (COCOM) facilities. The contractor shall submit a course outline and synopsis, along with proposed training materials to the COR for approval at least 10 days before the first class and will brief the TPOC on the procedures and policies to be employed in the training sessions. The contractor shall solicit feedback surveys created by the contractor from each student at the completion of the class. The contractor shall maintain a roster of students attending and will submit to the TPOC both the roster of attendees and completed student survey forms at the end of each class in a course completion report within ten (10) days of the end of the class.

2.0 Deliverables and Acceptance

2.1 Schedule and Delivery Instructions:

The Client Representative will review the Contractor’s performance indicators in accordance with all the specifications stated in this document. Only the COR or authorized alternate has the authority to inspect, accept, or reject work performed under this task order.

2.2 Inspection and Acceptance:

2.2.1 For deliverables associated with the FFP requirements noted in PWS, inspection and acceptance will occur in accordance with FAR 52-246-4 & 52.246-6, Inspection of Services-Fixed Price/ Inspection – Time and Material and Labor-Hour. In the absence of other agreements negotiated with respect to time provided for Government review, deliverables will be inspected and the Contractor notified of the Client Representative’s findings within five (5) work days of normally scheduled review. If the deliverables are not acceptable, the Client Representative will notify the Contractor immediately. Acceptance of invoices shall constitute acceptance of performance.

2.3 Unsatisfactory Work. Performance by the Contractor to correct defects found by the Government as a result of quality assurance surveillance and by the Contractor as a result of quality control shall be at the Contractor’s own expense without additional reimbursement by the Government. Unless otherwise negotiated, the Contractor shall correct or replace all non-conforming services or deliverables not later than five (5) work days after notification of non-conformance.

2.4 Performance Measures

PWS

Sec.

Ref.

Performance Indicator

Standard AQL Method of Surveillance

1.4 Documentation –

Roster & Feedback Surveys (Deliverables)

All Documentation/Reports shall be free of errors and on time

100% compliance

100% Inspection

1.4 Training Material Comprehensive and

accurate training material free of errors and on time

100% compliance

100% Inspection

3.0 QUALITY CONTROL

3.1 Quality Assurance. The Government will evaluate the Contractor’s performance of this task order. For those tasks listed in the Performance Matrix, the Client Representative or other designated evaluator will follow the method of surveillance specified in this task order. Government personnel will record all surveillance observations. When an observation indicates defective performance, the client Program Manager or other designated evaluator will require the Contractor manager or representative at the site to initial the observation. The initialing of the observation does not necessarily constitute concurrence with the observation. It acknowledges that the Contractor has been made aware of the non-compliance.

Government surveillance of tasks not listed in the Performance Matrix or by methods other than those listed in the Performance Matrix (such as provided in the Inspection clause) may occur during the performance period of this task order. Such surveillance will be done according to standard inspection procedures or other task order provisions. Any action taken by the CO as a result of surveillance will be according to the terms of the task order.

4.0 PERFORMANCE CRITERIA

4.1 Order Type: This will be a Performance-Based Fixed Price type order

4.2 Period of Performance: 12 Months

4.3 Place of Performance: Multiple

4.4 (RESERVED):

4.5 (RESERVED)

4.6 Expertise. The Contractor is responsible for providing personnel with expertise and associated experience and education needed to complete this project.

4.7 Government Furnished Items.

4.7.1 (RESERVED)

4.8 Reporting Loss of Government Property:

a. Definitions. As used in this clause:

“Government Property” is defined in the clause at FAR 52.245-1(a) Government Property.

“Loss of Government Property” means unintended, unforeseen, or accidental loss, damage, or destruction of Government property that reduces the Government’s expected economic benefits of the property. Loss of Government property does not include purposeful destructive testing, obsolescence, normal wear and tear, or manufacturing defects. Loss of Government property includes, but is not limited to:

(1) Items that cannot be found after a reasonable search;

(2) Theft;

(3) Damage resulting in unexpected harm to property requiring repair to restore the item to usable condition; or

(4) Destruction resulting from incidents that render the item useless for its intended purpose or beyond economical repair.

“Unit acquisition cost” means:

(1) For Government-furnished property, the dollar value assigned by the Government and identified in the contract; and

(2) For Contractor-acquired property, the cost derived from the Contractor’s records that reflect consistently applied, generally acceptable accounting principles.

b. Reporting loss of Government property:

(1) The Contractor shall use the Defense Contract Management Agency (DCMA) eTools software application for reporting loss of Government property. Reporting value shall be at unit acquisition cost. The eTools “LTDD of Government Property” toolset can be accessed from the DCMA home page External Web Access Management application at http://www.dcma.mil/aboutetools.cfm.

(2) Unless otherwise provided for in this contract, the requirements of paragraph (b)(1) of this clause do not apply to normal and reasonable inventory adjustments, i.e., losses of low-risk consumable material such as common hardware, as agreed to by the Contractor and the Government Property Administrator. Such losses are typically a product of normal process variation. The Contractor shall ensure that its property management system provides adequate management control measures, e.g., statistical process controls, as a means of managing such variation.

(3) The Contractor shall report losses of Government property outside normal process variation, e.g., losses due to Theft; Inadequate storage; Lack of physical security; or “Acts of God.”

(4) This reporting requirement does not change any liability provisions or other reporting requirements that may exist under this contract.

4.8.1 Information. The Government will provide all required TTC system information and documentation available, as requested by the Contractor for this effort.

4.9 Contractor Furnished Items. Except for those items or services stated as Government furnished, the Contractor must furnish everything needed to perform this task order according to all its terms. The Contractor shall provide training that is necessary for Contractor personnel at their own expense.

4.9.1 Green Procurement Program (GPP). GPP is a mandatory federal acquisition program that focuses on the purchase and use of environmentally preferable products and services. GPP requirements apply to all acquisitions using appropriated funds, including services and new requirements. FAR 23.404(b), Agency Affirmative Procurement Program, applies and states the GPP requires 100% of EPA designated product purchases that are included in the Comprehensive Procurement Guidelines (CPG) list that contains recovered materials, unless the item cannot be acquired: a) competitively within a reasonable timeframe;

b) meet appropriate performance standards, or c) at a reasonable price. The prime Contractor is responsible for ensuring that all subcontractors comply with this requirement.

4.10 Contracting Officer’s Representative (COR) Designation. At task order award, the GSA Contracting Officer will appoint a COR and issue a COR appointment letter stating the authority for the COR. The Contractor will receive a copy of the written designation.

4.11 Task Management. The client shall identify a Client Representative (CR). Management of this task Shop (ITSS) web-based order processing system for client acceptance will be performed by GSA through the CR. The CR will provide technical assistance and clarification required for the performance of this task, participate in project meetings, and receive task order deliverables. Deliverables must be submitted through or documented within GSA’s IT Solutions.

5.0 SECURITY AND PRIVACY

The Contractor shall comply with the provisions of the National Industrial Security Program Operating Manual (DOD 5220.22-M). The Contractor shall ensure requirements for safeguarding classified information and classified materials, for obtaining and verifying personnel security clearances, for verifying security clearances a, for protecting Government property, and for the security of automated and non-http://www.dcma.mil/aboutetools.cfm automated information systems (AIS) and data are fulfilled. The Contractor’s AIS shall be protected such that unauthorized disclosure of classified and or sensitive information is prevented.

5.1 Clearances. Contractor employees shall not be authorized access to classified information; access to classified materials, or permitted to perform work on classified projects without proper security clearances and a need to know. The Contractor shall be responsible for obtaining security clearance to the level of Secret for proper accomplishment of contract requirements. Contractor employees whose clearance has been suspended or revoked shall immediately be denied access to classified information, sensitive but unclassified information and government computers. Contractor inability to obtain and/or maintain proper employee security clearance shall not constitute an excusable delay in contract performance.

5.1.1 Communications Security (COMSEC). The Contractor shall use only secure communications methods and equipment to transmit or otherwise transfer classified and sensitive unclassified information or data. All such transmissions shall be in accordance with the appropriate Government security regulations.

COMSEC equipment and materials shall be safeguarded, controlled, maintained, and operated under the provisions of DOD 5220.22-M. (Reference ID04130130_000_PWS_Addendum_8_DOD DoD 5220.22-M

NISPOM).

6.0 NON-PERSONAL SERVICES

GSA will not issue orders to provide personal services. Administration and monitoring of the Contractor’s performance by GSA or the Client Representative shall not be so detailed or continual as to constitute supervision of contractor personnel. Government personnel may not perform any supervisory functions for contractor personnel, such as interviewing, appraising individual performance, scheduling leave or work, or directing how to perform work.

GSA meets the needs of its clients for information technology support through non-personal services contracts. To counter the circumstances that infer personal services and to preserve the non-personal nature of the contract, the Contractor shall adhere to the following guidelines in the performance of the task.

Provide for direct supervision of all contract employees assigned to the task.

Refrain from discussing the issues such as skill levels and hours, salaries, cost and funding data, or administrative and personnel matters affecting contractor employees with the client.

Ensure close communication/coordination with the GSA Information Technology Project Manager, reporting problems to the as they occur (not waiting for a monthly meeting).

Do not permit Government officials to interview potential contractor employees, discuss individual performance, approve leave or work scheduling of contractor employees, terminate contractor employees, assist contractor employees in doing their jobs or obtain assistance from the Contractor in doing Government jobs.

Do not assign contractor personnel to work under direct Government supervision.

Maintain a professional distance from Government employees.

Provide contractor employees with badges, if appropriate, identifying them as contractors.

Ensure proper communications with the Government. Technical discussion and government surveillance is acceptable, but the Government cannot tell the Contractor how to do the job

Assign a task leader to the task order. The task leader or alternate should be the only one who accepts tasking from the assigned Government point of contact or alternative.

Use work orders to document and manage the work and to define the details of the assignment and its deliverables. The Government has the right to reject the finished product or result and this does not constitute personal services.

When travel is required for the performance on a task, contractor personnel are only to travel as directed by their contract management.

7.0 COMPLIANCE WITH SECTION 508

All electronic and information technology (EIT) procured through this task order must meet the applicable accessibility standards at 36 CFR 1194, unless an agency exception to this requirement exists. 36 CFR 1194 implements Section 508 of the Rehabilitation Act of 1973, as amended, and is viewable at http://www.access-board.gov/sec508/508standards.htm. The Contractor shall indicate for each line item in the schedule whether each product or service is compliant or noncompliant with the accessibility standards at 36 CFR 1194. Further, the proposal must indicate where full details of compliance can be found (e.g., vendor’s website or other specific location).

8.0 DOD Specific Documents and References:

Name of Publication

Sections that Apply Date of Publication

Title of Publication

DoD 4100.39-M Entire Reference Link:

http://www.dtic.mil/whs/directives/corr es/html/410039m.html

May 2010 and Change Letter Oct

Federal Logistics Information System

Occupational Safety And Health Standards

Part 1910 (Reference Link:

https://www.osha.gov/pls/oshaweb/o wastand.display_standard_group?p_t oc_level=1&p_part_number=1910)

1-Jan-04 Occupational Safety and Health Act (OSHA) of 1970

OSHA Public Law 91-596

Entire (Reference Link:

https://www.osha.gov/pls/oshaweb/o wadisp.show_document?p_id=2743& p_table=OSHACT)

1-Jan-04 Occupational Safety and Health Act (OSHA) of 1970

Occupational Safety and Health Regulations for Construction

Part 1926 (Reference Link:

http://www.oshastandards101.com/os ha-cfr29-part1926.htm)

1-Jan-04 Occupational Safety and Health Act (OSHA) of 1970 http://www.access-board.gov/sec508/508standards.htm