ID04170100_-_CECOM_TSB_PWS_-_Mod_005_Redacted_.pdf

Title: Training Support Division - Training Support Contract Number: ID04170100

PERFORMANCE WORK STATEMENT (PWS)

Contract Title: CECOM TRAINING SUPPORT BRIDGE Contract Number: ID04170100

Date: May 26, 2017

1.0 Introduction: The contractor shall provide support to the Training & Services Branch (TSB), Training Support Division (TSD), Communications-Electronics Command (CECOM) Life Cycle Management Command (LCMC), Aberdeen Proving Grounds, MD, through the General Services Administration (GSA), Federal Acquisition Service (FAS), Assisted Acquisition Services Division (AASD), Southeast Sunbelt Region. The contractor shall assist in the development and execution of plans for the training, acquisition and support of Security Assistance Management Directorate (SAMD), US Government’s Foreign Military Sales (FMS), Security Assistance and Security Cooperation (USASC) efforts with the partnering nations. This may include Program Executive Office (PEO) Aviation, PEO Communications, Computers & Control - Tactical (C3T), PEO Information and Electronic Warfare Systems (IEWS), as well as program of record systems support by CECOM LCMC.

1.1 Points of Contact:

GSA Customer Account Manager (CAM) Name: Jacqueline Milton Address: 77 Forsyth Street SW City, State, Zip: Atlanta, GA 30303-3490 Phone: 404-215-6880 E-mail: Jacqueline.Milton@gsa.gov

GSA Senior Contracting Officer (SCO)

Name: Jennifer MacPherson Address: 77 Forsyth Street SW City, State, Zip: Atlanta, GA 30303-3490 Phone: (478)-246-8960 E-mail: Jennifer.MacPherson@gsa.gov

Client Representative (CR) Name: Mary Hobbs Address: Bldg. 6001, Combat Drive, Suite C5-133A City, State, Zip: Aberdeen, MD 21005-1846 Phone: (270) 798-0499 DSN 312-848-6401 E-mail: Mary.Hobbs@us.army.mil

1.2 Scope: The Training Support Division of the CECOM LCMC requires program/project support. These requirements are in support of ongoing Training Support Division's Training & Services Branch. The contractor shall provide prime power generation, night vision devices, LAN/WAN, border detection, aircraft survivability equipment, aircraft mission equipment, information assurance and radio training and systems under the Training & Services Branch.

Missions require an urgent and immediate solution. Due to the increased defense system sales to partner nations, the need for training and validation of technology systems has increased immensely. The contractor shall be capable of fully responding in an efficient manner to the government's requirements at the time of contract initiation.

1.3 Contract Type: Time and Materials

1.4 PERIOD OF PERFORMANCE / PLACE OF PERFORMANCE:

The Base period of performance shall be eight (8) months from date of award.

Performance shall take place at the following locations: All locations within the areas of responsibility (AOR) of US European Command (EUCOM), US Africa Command (AFRICOM), US Southern Command (SOUTHCOM), US Pacific Command (PACOM), US Central Command (CENTCOM) and US Northern Command (NORTHCOM). Additional locations outside the continental United States (OCONUS) and within the continental United States (CONUS) may be requested by the government. Included under Attachment A are possible OCONUS locations where service may be required under this contract.

1.5 Contract Management: The contractor shall perform the following:

1.5.1 Army Contractor Manpower Reporting System (CMRA). The Office of the Assistant Secretary of the Army (Manpower & Reserve Affairs) operates and maintains a secure Army data collection site where the contractor shall report ALL contractor manpower (including subcontractor manpower) required for performance of this contract. The contractor is required to completely fill in all the information in the format using the following web address: https://cmra.army.mil. The required information includes: (1) Contracting Office, Contracting Officer, Contracting Officer’s Technical Representative; (2) Contract number, including task and delivery order number; (3) Beginning and ending dates covered by reporting period; (4) Contractor name, address, phone number, e-mail address, identity of contractor employee entering data; (5) Estimated direct labor hours (including sub-contractors); (6) Estimated direct labor dollars paid this reporting period (including sub-contractors); (7) Total payments (including sub-contractors); (8) Predominant Federal Service Code (FSC) reflecting services provided by contractor (and separate predominant FSC for each sub-contractor if different); (9) Organizational title associated with the Unit Identification Code (UIC) for the Army Requiring Activity (the Army Requiring Activity is responsible for providing the contractor with its UIC for the purposes of reporting this information); (10) Locations where contractor and sub-contractors perform the work (specified by zip code in the United States and nearest city, country, when in an overseas location, using standardized nomenclature provided on website); (11) Presence of deployment or contingency contract language; and (12) Number of contractor and sub-contractor employees deployed in theater this reporting period (by country). As part of its submission, the contractor shall also provide the estimated total cost (if any) incurred to comply with this reporting requirement. Reporting period shall be the period of performance not to exceed 12 months ending 30 September of each government fiscal year and must be reported by 31 October of each calendar year. Effective 30 September (2005) contractors filing their Contractor Manpower Reports shall receive immediate e-mail confirmation that their reports have been received in the system. This should facilitate final payment to contractors and expedite contract closeout. Administrative contracting staff should accept this confirmation as proof of completion of this contract deliverable. The CMRA web site maintains a “Frequently Asked Questions and Answers” https://cmra.army.mil/ that is updated periodically. Any technical or implementation questions not addressed on this site can be discussed and coordinated through the CMR Help Desk at 703-377-6199, or https://cmra.army.mil. An updated CMRA business process, Version 3.0, has been implemented starting with the reporting of the FY 06 information. This version no longer accepts Extensible Mark Up Language (XML) files. The basis for and guidance on reporting FY 06 information via Version 3.0 can be found on the above site under “User Guides” link on the tool bar.

To fulfill this Army reporting requirement, the following Contracting Officer Representative’s (COR) information is provided:

Name: Mary Hobbs Organization: CECOM FSB Address: 7966 Loop Rd, Fort Campbell, KY 42223 Email: mary.hobbs@us.army.mil COM / DSN Phone: 270-798-0499 / 312-635-0499

2.0 Performance Requirements: The contractor shall be fully knowledgeable in the training, maintenance, System & Engineering Technical Assistance (SETA) aspects and operations of Information technology equipment and systems. Specific knowledge required to date in support of the above mentioned system includes but is not limited to: Basic IT Networking, Advanced Cisco Routing, Voice Over IP, Cisco Call Manager, Promina Operations, Promina Maintenance, REDCOM Operations, SNMPc, Solarwinds Toolset, Orion, Heat Trouble Ticketing, Cisco PIX Firewall, Netscreen Firewall, Cisco ACS, Microsoft Exchange Server, Active Directory, Information Assurance training including SEC+ and CCISP, COMP TIA training programs such as NET+, A+, Microsoft credential training, AN/PVS-4, AN/PVS-7, AN/PVS-10, AN/PVS-14, AN/PVS-24, ANVIS 6 and 9, all tactical Harris radios, all tactical

CODAN radios, ARC-220 and ARC231 radios, 5, 10 and 15 kW Tactical Quiet Generators, Lightweight Counter Mortar Radar, Common Missile Warning System, Persistent Threat Detection Systems, Aircraft Survivability Equipment, avionics radios, and cryptographic devices.

Contractor shall be required to obtain lodging and transportation for movement of personnel occasionally during CONUS training mission. The GSA Contracting Officer will be made aware of this requirement prior to the need. Notifications will be notated using action memos in ITSS as required. The contractor shall also be expected to provide training to those USG personnel who are deploying, or expected to deploy, in support of USG security assistance and security cooperation. This training will occur both in CONUS and OCONUS locations, in USG, foreign government and contractor facilities.

2.1 Training Support: The Contractor shall develop and conduct information technology training to foreign customers located CONUS & OCONUS. Training requirements shall be identified and scheduled by the COR. The training shall be at customers designated locations and/or during field missions by way of mobile training teams (MTT). Training requirements are determined by customer schedules. It is anticipated that each contractor position/labor rated slot may assume 179 days TDY. The Contractor shall provide qualified trainers for instruction on the operations and maintenance of US Government-provided systems. Contractor personnel shall serve as primary instructors, assistant instructors, and/or demonstrators. Trainers shall conduct both field and classroom training. Contractor shall also provide field support and technical validation and testing. When required, work shall be done at night and possibly in inclement weather.

2.2 Support Activities. The Contractor shall:

● Project, maintain, and report to the government on travel budget requirements for review and approval.

● Assist the client to identify training required to accomplish the mission.

● Evaluate training material and provide recommendations to the government on any revisions that may be required.

● Develop training and documentation to support hardware and software training to include, Plan of Instruction (POI) and lesson plans in order to execute training in support of the US Government’s Foreign Military Sales, Security Assistance and Security Cooperation efforts.

● Coordinate TSB Team Deployment to training sites.

● The contractor shall be expected to, as required, lease facilities for the training of multinational students, logistics staging grounds and mission support areas, both CONUS and OCONUS.

2.3 Installation, Field Service and Forward Training Support. The Contractor shall provide qualified personnel to provide field installation, technical and maintenance support, fielding support, forward training and operational support. The contractor shall be prepared to increase the labor hours as needed upon Government approval. Prior to any increase in hours, the GSA Contracting Officer will issue a contract modification to all parties.

2.4 Logistics Support. The contractor shall perform Logistics Support Analysis, shipping and receiving tasks, inventory control; hand receipt, site surveys, equipment transfer activities and unit status reporting as required by the Government.

2.5 Testing. The contractor shall perform testing on equipment to include function tests, fault isolation and other troubleshooting on all equipment listed in section 2.0. The contractor shall document all testing activities by equipment, and keep and maintain testing logs. The contractor shall also produce failure reports for any piece of equipment tested, as well as fix actions and suggest mitigation methods against further failures.

2.6 Software Development. The contractor shall perform the development of software systems as required. These will include, at a minimum, software for the diagnosis of system failures. This software will be based on the Bayesian Belief Network (BBN) model, a mathematical model used to determine the probability of events in a distributed system. The Department of Defense has determined that the employment of the BBN model in systems diagnosis and failure prediction is the most accurate way to mitigate component failure in a distributed system. There is currently no commercial software which meets this requirement.

The contractor shall also provide advanced integration support of any developed software. The United States Government and Training Support Division will retain all rights, current and future, and will remain the sole authority for use, release, modification or sale of any software developed under this contract.

2.7 Equipment Purchase. The contractor shall purchase equipment in support of CECOM TSD foreign military support efforts. This equipment will include servers, routers, switches, antennas, radios, night vision devices, replacement parts, tools, materials, paint, radar systems, generators, cameras, digital and analog cables, monitors, televisions, laptop and desk top computers, cabling trays, power cables, transmission equipment (amplifiers, transceivers, multiplexers), phones, equipment racks and aerostats. Additionally, the contractor shall perform necessary actions to lease bandwidth (terrestrial microwave, satellite and internet) as well as leasing IP addresses from in country service providers. Contractor shall be required to purchase material to support a communication closet; for example, shelving, racks and grounding equipment. If the purchase of equipment to supply a communications closet presents itself all notifications will take place via an action memo in ITSS.

When providing forward support of CECOM Training Support Division’s Foreign Military Assistance efforts, the contractor shall be expected to procure supplementary services and equipment from in-country contractors, when doing so provides a clear cost savings advantage to the US Government. Any purchases of services or equipment must be reviewed and approved by the GSA Contracting Officer to ensure that the purchase is in accordance with relevant regulations and statutes, such as the Buy American Act. Contractor shall be required to purchase communications equipment i.e. radios, etc only in the event that these items are unavailable for purchase in CONUS and compatibility with foreign electrical standards cannot be met. We anticipate this to occur on rare occasions. Contractor shall be required to adhere to FAR Part 51 provisions to the maximum extent possible.

2.8 Locations of Inspection and Acceptance of Equipment: Inspection and acceptance of equipment will occur at customer sites, and include Aberdeen Proving Grounds, MD, Ft.

Campbell, KY, OCONUS COCOM headquarters or forward elements, Combined Security Transition Command – Afghanistan, US Embassies, Defense Security Cooperation Agency sites, Defense Contract Management Agency sites and Foreign Military Sales customer sites. All equipment will be inspected and accepted by United States government personnel.

3.0 Performance Criteria Matrix:

PWS Reference Performance

Standard (s) Acceptable

Quality Level

(AQL)

Method of Surveillance

2.0 Performance

Requirements

No project cost or schedule impacts due to Contractor neglect Example: Contractor misses a scheduled flight, requiring a change fee on the ticket.

100% - Customer Complaints

- Periodic Inspection

2.1 Training

Support

No project cost or schedule impacts due to Contractor neglect Example: Contractor personnel forget books for a class, requiring additional shipping charges.

100% - Customer Complaints

- Periodic Inspection

2.2 Support

Activities

No project cost or schedule impacts due to Contractor neglect Example: Contractor personnel are not technically capable of performing a task, requiring personnel change out.

100% - Customer Complaints

- Periodic Inspection

2.3 Installation, Field Service and Forward Training Support

No project cost or schedule impacts due to Contractor neglect Example: Contractor personnel damage equipment through negligence.

100% - Customer Complaints

- Periodic Inspection

2.4 Logistics

Support

No project cost or schedule impacts due to Contractor neglect.

Example: Contractor personnel do not ship required equipment on time.

95% - Customer Complaints

- Periodic Inspection

4.2 Quality

Control Plan

A Quality Control Plan must be delivered within ten (10) calendar days following Contract award date.

Plan shall list requirements, methods of surveillance, Acceptable Quality Level (AQL) and method of reporting.

Well defined and easily understood plan with reporting and corrective action instructions.

95% - No deviation from standard allowed

5.8 Monthly

Status Report

Provide accurate reports reflecting required information in the prescribed format and delivered on or before the due date; reports due fifteen (15) calendar days following close of the previous month

95% - No deviation from standard allowed

3.1 Contract Deliverables: All deliverables shall be delivered to the COR as stated in Section 2.0 and dates specified in Section 3.0.

4.0 Inspection and Acceptance: Inspection and acceptance shall occur in accordance with FAR 52.246-6, Inspection – Time and Materials and Labor Hour. In the absence of other agreements negotiated with respect to time provided for government review, deliverables shall be inspected and the contractor notified of the COR’s findings within seven (7) work days of normally scheduled review. If the deliverables are not acceptable, the COR shall notify the GSA Contracting Officer immediately.

4.1 Unsatisfactory Work: Performance by the contractor to correct defects found by the Government as a result of quality assurance surveillance and by the contractor as a result of quality control, shall be in accordance with all applicable FAR clauses and provisions.

Unless otherwise negotiated, the contractor shall correct or replace all non-conforming services or deliverables not later than five (5) workdays after notification of non-conformance.

4.2 Quality Control Plan: The contractor shall provide and maintain a Quality Control Plan (QCP) that contains, as a minimum, the items listed below to the COR for acceptance not later than ten (10) calendar days after award and whenever a change occurs. The COR will notify the contractor of acceptance or required modifications to the plan. The contractor shall make appropriate modifications and obtain acceptance of the plan within thirty (30) calendar days from the date of award.

The QCP shall include the following minimum requirements:

● A description of the inspection system to cover all major services and deliverables. The description shall include specifics as to the areas to be inspected on both a scheduled and unscheduled basis, frequency of inspections, and the title of inspectors.

● A description of the methods to be used for identifying and preventing defects in the quality of services performed.

● A description of the records to be kept to document inspections and corrective or preventative actions taken.

● All records of inspections performed shall be retained and made available to the Government upon request throughout the contract performance period, and for the period after contract completion, until final settlement of any claims under this contract.

4.3 Quality Assurance: The government shall evaluate the contractor’s performance of this contract quarterly. For those tasks listed in the Performance Matrix, the COR or other designated evaluator shall follow the method of surveillance specified in this contract. Government personnel shall record all surveillance observations. When an observation indicates defective performance, the COR or other designated evaluator shall require the contractor manager or representative at the site to initial the observation. The initialing of the observation does not necessarily constitute concurrence with the observation. It acknowledges that the contractor has been made aware of the non-compliance. Government surveillance of tasks not listed in the Performance Matrix or by methods other than those listed in the Performance Matrix (such as provided in the Inspection clause) may occur during the performance period of this contract. Such surveillance shall be done according to standard inspection procedures or other contract provisions. Any action taken by the COR as a result of surveillance shall be according to the terms of the contract.

5.0 Terms and Conditions:

5.1 Hours of Operation: Due to different cultural norms in the nations that CECOM TSD assists, contractors cannot expect a Monday-Friday work week on all projects.

Additionally, working nights may be required depending on the circumstances.

Therefore, the work week shall consist of forty hours flextime, and the contractor can expect to work nights, weekends and holidays.

Due to changing mission requirements, the potential exists that “shift work” may be required. When it is determined that “shift work” may be required, work hours and positions impacted shall be provided to the contractor to evaluate impact/cost. The contractor shall be notified of this requirement by way of an action memo noted in ITSS;

at which time the contractor shall provide any impact to cost to the GSA Contracting Officer.

Due to the working environment personnel are located in, during situations where it is declared that no government personnel shall be at the work location (i.e. hurricane or other natural disaster evacuation, Presidential declared down days, etc.), the contractors shall be allowed to charge their time in whatever manner is applied to government civilians.

Overtime is not anticipated on this contract. Overtime is defined as hours billed at a premium over and above the awarded labor rate. Any use of overtime must be prior approved by the Contracting Officer.

Extended hours may be authorized by the government COR and approved by the Contracting Officer. Extended hours are defined as any hours in excess of eighty (80) hours in a two (2) week billing period. Any use of extended hours must be approved prior to execution.

5.2 Contract Management: Management of this contract shall be performed by GSA through the COR. The COR will participate in project meetings and receive contract deliverables. The COR will provide technical assistance and clarification required for the performance of this contract. Deliverables must be submitted through GSA’s Web-Based Order processing System (currently ITSS) for client approval.

5.3 Contracting Officer’s Representative (COR) Designation: Before contract award, the GSA Contracting Officer will issue a COR Designation Letter stating the authority of the COR. The contractor shall receive a copy of the written designation.

5.3.1 Key Personnel: The contractor shall identify Key Personnel in their proposal. Any substitution of key personnel must be of equally or higher qualified individuals as those identified in the contractor’s proposal.

Key Personnel must have a minimum of 5 years experience with similar requirements.

Must have experience showing they have managed efforts (either in the private or public sector) which occurred overseas without the technical, logistical or personnel support which could be expected in a CONUS environment.

5.4 Government Furnished Items and Information: The government shall provide the contractor a dedicated work area for on-site if required. The government shall make available desks, work space, utilities, electric power hook-up, computers, and access to copiers, access to a facsimile machine, and telephone services, to include local calls through standard government assets. The contractor shall be provided the authority to access all information required to perform duties. All Government Furnished Equipment (GFE) shall be utilized in strict performance of contract related duties and the contractor shall maintain policies that prohibit fraud and abuse. The government shall provide access to all necessary documentation and facilities required for this effort.

5.5 Reimbursable Costs: The inclusion of reimbursable costs is a direct allocation of costs associated with support of this contract. Travel, Training, and Material/Other (all referred to as Other Direct Costs (ODCs) incurred shall be funded and approved in writing by the government prior to commencement. The government shall modify requirements to increase or decrease contract related reimbursable costs based on need and associated cost. All costs should be billed based on actual expenditures. General & Administrative (G&A) charges shall be separately identified as a separate line item. The contractor shall report to the government when 75% of awarded reimbursable costs have been expended for each cost element (Travel, Training, and Materials/Other).

5.5.1 Travel. The contractor shall be required to travel to both CONUS/OCONUS locations to accomplish the tasks contained in the PWS. The contractor shall ensure that the requested travel costs shall not exceed what has been authorized in the contract. All travel will be conducted in accordance with the Joint Travel Regulations. Contractor incurred expenses resulting from Government directed travel shall be cost reimbursable. Locations and duration of travel cannot be established at this time.

5.5.2 Travel for Contractor Personnel: The budget for the Contractor travel under this contract is:

Base Period: $1,000,000.00

5.5.3 Travel Notification and Coordination with U.S. Army Materiel

Command (AMC) Commanders and Senior AMC Site Representatives.

The Synchronized Pre-deployment and Operational Tracker (SPOT) has been designated as the Joint Enterprise contractor management and accountability system to provide a central source of contingency contractor information and a summary of contract services IAW DoDI 3020.41, Contractor Personnel Authorized to Accompany the U.S. Armed Forces, dated 3 Oct 05. Company and Government Representatives are required to maintain by-name contractor accountability within SPOT. All contractor data must be entered into the SPOT database for all contractors traveling to the National Training Center (NTC), Joint Readiness Training Center (JRTC) and to any AMC CONUS or OCONUS locations. They are further required to coordinate in person with the respective AMC Forward Commanders, Logistic Support Elements, or Logistic Assistance Offices. http://www.dod.mil/bta/products/spot.html

5.5.4 Material/Other: The contractor shall be required to obtain materials for the performance of this contract. Those materials must be associated with the overall functions being performed through this contract. Prior to purchasing any materials, the contractor shall identify specific requirements to the Contracting Officer Representative and GSA Contracting Officer, who will determine whether they are necessary and integral to the performance of the contract and document an affirmative decision via an action memo in the GSA IT Solutions Shop (ITSS) web-based order processing system designated electronic contract management system.

The contractor shall be required to provide material cost items for support for items like local file checks and passports. The contractor should always determine price reasonableness prior to selecting a teaming partner for materials.

The contractor shall maintain files in such a manner that the GSA Contracting Officer could review them upon request to ensure price reasonableness and compliance with DCAA/Federal procurement regulations. It is estimated the contractor shall be required to provide the following materials in support of this contract: instrumentation, interface devices, cables, equipment and supplies.

5.6 Privacy Act: Work on this project may require that personnel have access to Privacy Information. Personnel shall adhere to the Privacy act, Title 5 of the U.S. Code, Section 552a and applicable agency rules and regulations. The contractor shall comply with DoD Regulation 5400.7, DoD Freedom of Information Act Program, and Army Regulation 340-21, Army Privacy Program. These directives set policy and procedures for the disclosure of records to the public and for making, handling, transmitting, and safeguarding For Official Use Only (FOUO) material. In addition, they set guidelines for collecting, safeguarding, maintaining, using, accessing, amending, and disseminating personal data kept in systems of records.

5.7 Security: The contractor shall be required to have a SECRET facility clearance with

SECRET safeguarding. The contractor shall require access to COMSEC information, NATO, Foreign Government Information and FOUO information. The contractor shall also require access to NIPR/SIPRNET/CENTRIX/NATO-S.

In performing this contract, the contractor shall have access to classified information only at a Government Activity. Contractor shall have access to classified information overseas and will be authorized to use the Defense Technical Information Center (DTIC). OPSEC requirements will be provided by the Government IAW AR 530-1. OPSEC CDRL included see appendix (A). Performance of this contract will be in Iraq, Kuwait &Afghanistan and other sites as designated. Administrative duties do not require a clearance but may require investigation for IT duties.

All contractor employees with access to a government info system must be registered in the ATCTS (Army Training Certification Tracking System) at commencement of services, and must successfully complete the DOD Information Assurance Awareness prior to access to the IS and then annually thereafter. All contractor employees and associated sub-contractor employees must complete the DoD IA awareness training before issuance of network access and annually thereafter.

All contractor employees working IA/IT functions must comply with DoD and Army training requirements in DoDD 8570.01, DoD 8570.01-M and AR 25-2 within six months of employment.

Per DoD 8570.01-M , DFARS 252.239.7001 and AR 25-2, the contractor employees supporting IA/IT functions shall be appropriately certified upon contract award. The baseline certification as stipulated in DoD 8570.01-M must be completed upon contract award.

The following positions, JADOCS Field Support Engineer (FSE), supporting the JDOCS mission in OCONUS, will require a Top Secret clearance to in order to access the JADOCS network. The JADOCS FSE will not be required to process TS/SCI information, but will require that level of clearance to troubleshoot and perform maintenance on the JADOCS network, which is classified as TS/SCI. The overall classification of the contract remains the same and this change will only apply to contractor personnel supporting the missions as outlined specifically in the amended DD254 as attached.

Prophet Field Support Representative (FSR), supporting the Prophet mission Army-wide, will require a Top Secret clearance with Special Compartmentalized Information access in order to field and instruct the Prophet system. The overall classification of the contract remains the same and this change will only apply to contractor personnel supporting the missions as outlined specifically in the amended DD254 as attached.

Contractors performing work under this contract are required to obtain Anti-Terrorism Training in accordance with DFARS 252.225-7995.

5.8 Monthly Reports: Each report shall be due on the fifteenth (15th) calendar day following the close of the calendar month. Each report shall be submitted in the GSA’s electronic Web-Based Order Processing System (currently ITSS).

5.8.1 Monthly Status Report (MSR): The contractor shall provide a MSR for each task that shows the progress in hours and funds expended on each task, remaining funds for each task, and describes the major activities accomplished during the month. The report shall list the individual names of personnel who worked on each task and the hours billed by each individual for that reporting period. The MSR should also include any current or anticipated problems and briefly summarize the activity planned for the next reporting period. A copy of the monthly report shall be provided to the Client Representative and submitted into ITSS no later than the 15th workday of every month.

5.9 Personal Service: The client has determined that use of the GSA contract to satisfy this requirement is in the best interest of the government, economic and other factors considered, and this contract is not being used to procure personal services prohibited by the Federal Acquisition Regulation (FAR) Part 37.104 titled “Personal Services Contract”.

Administration and monitoring of the contractor's performance by GSA or the Client Representative shall not be so detailed or continual as to constitute supervision of contractor personnel. Government personnel may not perform any supervisory functions for contractor personnel, such as interviewing, appraising individual performance, scheduling leave or work, or directing how to perform work.

GSA meets the needs of its clients for information technology support through non-personal services contracts. To counter the circumstances that infer personal services and to preserve the non-personal nature of the contract, the contractor shall adhere to the following guidelines in the performance of the task.

1. Provide for direct supervision of all contract employees assigned to the task.

2. Refrain from discussing the issues such as skill levels and hours, salaries, cost and funding data, or administrative and personnel matters affecting contractor employees with the customer.

3. Ensure close communication/coordination with the GSA Information Technology

Project Manager, reporting problems as they occur (not waiting for a monthly meeting).

4. Do not permit Government officials to interview potential contractor employees, discuss individual performance, approve leave or work scheduling of contractor employees, terminate contractor employees, assist contractor employees in doing their jobs or obtain assistance from the contractor in doing Government jobs.

5. Do not assign contractor personnel to work under direct Government supervision.

6. Maintain a professional distance from Government employees.

7. Provide contractor employees with badges, if appropriate, identifying them as contractors.

8. Ensure proper communications with the Government. Technical discussion and government surveillance is acceptable, but the Government cannot tell the contractor how to do the job.

9. Assign a task leader to the task order. The task leader or alternate should be the only one who accepts tasking from the assigned Government point of contact or alternative.

10. Use work orders to document and manage the work and to define the details of the assignment and its deliverables. The Government has the right to reject the finished product or result and this does not constitute personal services.

11. When travel is required for the performance on a task, contractor personnel are only to travel as directed by their contract management.

5.10 Problem Resolution: The contractor shall bring problems, or potential issues, affecting performance to the attention of the COR and GSA CAM as soon as possible.

Verbal reports shall be followed up with written reports when directed. This notification shall not relieve the Contractor of its responsibility to correct problems for which they are responsible. The Contractor shall work cooperatively with the Government to resolve issues as they arise.

5.11 Task Order Funding: It is anticipated that the contract shall be incrementally funded. If incremental funded, funds shall be added to the contract/order via a unilateral modification as the funds become available. The contractor shall not perform work resulting in charges to the Government that exceed obligated funds.

Incremental Funding – Labor Hours /Time and Material

The project may be incrementally funded. If incrementally funded, funds shall be added to the contract/order via a unilateral modification as the funds become available. The contractor shall not perform work resulting in charges to the Government that exceed obligated funds.

The Contractor shall notify the Contracting Officer in writing whenever it has reason to believe that the costs it expects to incur under this contract in the next sixty (60) days, when added to all costs previously incurred, will exceed 75 percent of the total amount so far allotted to the contract/order by the Government. The notice shall state the estimated amount of additional funds required to continue performance of the contract/order for the specified period of performance or completion of that task.

Sixty days (60) before the end of the period specified in the Schedule, the Contractor shall notify the Contracting Officer in writing of the estimated amount of additional funds, if any, required to continue timely performance under the contract or for any further period specified in the Schedule or otherwise agreed upon, and when the funds will be required.

The Government is not obligated to reimburse the contractor for charges in excess of the contract/order funded amount and the contractor is not obligated to continue performance or otherwise incur costs that could result in charges to the Government in excess of the obligated amount under the contract/order.

5.12 Ceiling Price Notification: If at any time the Contractor has reason to believe that the hourly rate payments and material costs that shall accrue in performing this contract in the next succeeding thirty (30) days, if added to all other payments and costs previously accrued, shall exceed 85 percent of the ceiling price, the Contractor shall notify the Contracting Officer giving a revised estimate of the total price to the Government for performing this contract with supporting reasons and documentation.

5.13 Past Performance Evaluation: In accordance with FAR 8.406-7, Contractor Performance Evaluation and FAR 42.15, the government shall provide and record Past Performance Information for acquisitions over $150,000 utilizing the Contractor Performance Assessment Reporting System (CPARS). The CPARS process allows contractors to view and comment on the Government's evaluation of the contractor's performance before it is finalized. Once the contractor’s past performance evaluation is finalized in CPARS it will be transmitted into the Past Performance Information Retrieval System (PPIRS).

Contractors are required to register in the CPARS, so contractor’s may review and comment on past performance reports submitted through the CPARS.

CPARS https://www.cpars.csd.disa.mil/ PPIRS http://www.ppirs.gov

5.14 Section 508 Compliance: The Contractor shall support the Government in its compliance with Section 508 throughout the development and implementation of the work to be performed. Section 508 of the Rehabilitation Act of 1973, as amended (29 U.S.C.

794d) requires that when Federal agencies develop, procure, maintain, or use electronic information technology, Federal employees with disabilities have access to and use of information and data that is comparable to the access and use by Federal employees who do not have disabilities, unless an undue burden would be imposed on the agency.

Section 508 also requires that individuals with disabilities, who are members of the public seeking information or services from a Federal agency, have access to and use of information and data that is comparable to that provided to the public who are not individuals with disabilities, unless an undue burden would be imposed on the agency.

The Contractor should review the following Web sites for additional 508 information:

http://www.section508.gov/index.cfm?FuseAction=Content&ID=12 http://www.access-board.gov/508.htm http://www.w3.org/WAI/Resources

5.15 Invoicing and Payment: Electronic acceptance by the COR is considered concurrence and acceptance of services.

5.15.1 Payment Information: The contractor shall provide the following payment information for GSA use. It must be an exact match with the information under the contract number in the AAS Business Systems (AASBS) contract registration (not the contractor’s company or individual representative’s registration) as well as with the information under the contractor’s Data Universal Numbering System (DUNS) number in the System for Award Management (SAM), http://www.sam.gov.

Mismatched information will result in rejected purchase orders and payments.

a. Company Name – Legal Business Name and Doing Business As (DBA) Name

b. Mailing Address – Contact and Address Information

c. Remittance Address – Remit To Address Information

d. Employer’s Identification Number – Federal Tax ID

e. DUNS (Data Universal Numbering System)

5.15.2 Invoice Information: The contractor shall provide the following information on each invoice submitted to the Central Invoice Service (CIS), which is available through GSA’s AAS Business Systems (AASBS) portal, https://portal.fas.gsa.gov/.

a. Invoice Number – do not use any special characters; AASBS and the invoice must match

b. ACT (GSA financial tracking number) Number from GSA Form 300, Block 4

c. GSA Number – must match AASBS

d. Contract Number from GSA Form 300, Block 3

e. Point of Contact and Phone Number

f. Remittance Address

g. Period of Performance for the billing period

h. Charges, identified by deliverable or line item(s), with a narrative description of the service performed. Deliverables, reimbursable costs, and other charges (e.g., G&A) must be broken out as follows:

(1) Deliverable Number and Title

(2) Travel itemized by individual and trip; backup information is required to substantiate the traveler’s name, dates of travel, destination, purpose of travel and cost (airfare, lodging, per diem and other expenses) for each trip. This information must be provided in sufficient detail to allow verification of JTR compliance

(3) Support items itemized by specific item and amount

i. Prompt Payment Discount, if offered

j. Total Invoice Amount

5.16 Invoice Submittal:

5.16.1 The contractor shall submit invoices electronically to the Central Invoice Service (CIS), which is available through GSA’s AAS Business Systems (AASBS) portal, https://portal.fas.gsa.gov/. The payment information must satisfy a two-way match (AASBS and SAM, https://www.sam.gov) for the invoice to be successfully processed for payment. The COR GSA Customer Account Manager must approve the invoice in AASBS prior to payment.

5.16.2 If the contractor submits a revised invoice, the revised invoice must include:

1) a unique invoice number, 2) a brief explanation, and 3) a cross-reference to any previous invoice submittals for tracking purposes and avoiding duplication.

5.16.3 Copies of receipts, travel vouchers, etc., that have been completed in accordance with the applicable Government regulations must be retained to support charges for other than employee labor hours. Original receipts shall be maintained by the contractor and made available to the Government upon request.

5.16.4 Invoices for final payment must be so identified and submitted when the task has been completed and no further charges are to be billed.

5.16.5 Payment Schedule. The contractor shall invoice for work performed the prior month.

6.0 Contract Closeout: The contractor shall submit a final invoice within forty-five (45) calendar days after the end of the Performance Period. After the final invoice has been paid the contractor shall furnish a completed and signed Release of Claims (GSA Form 1142) to the Contracting Officer. This release of claims is due within fifteen (15) calendar days of final payment

7.0 Clauses Incorporated by reference:

52.212-4 – Contract Terms and Conditions—Commercial Items (May 2015) 52.212-1 – Instructions to Offerors – Commercial Items (Oct 2015) 52.202-1 – Definitions (Nov 2013) 52.203-5 – Covenant Against Contingent Fees (May 2014) 52.204-7 – System for Award Management (Jul 2013) 52.209-6 – Protecting the Government’s Interest When Subcontracting with Contractors Debarred, Suspended, or Proposed for Debarment (Oct 2015) 52.211-5 – Material Requirements (Aug 2000) 52.211-6 – Brand Name or Equal (Aug 1999) 52.216-24 – Limitation of Government Liability (Apr 1984) 52.219-9 – Small Business Subcontracting Plan (Oct 2015) 52.223-18 – Encouraging Contractor Policies to Ban Text Messaging While Driving (Aug 2011) 52.225-13 – Restrictions on Certain Foreign Purchases (Jun 2008) 52.225-25 – Prohibition on Contracting with Entities Engaging in Sanctioned Activities Relating to Iran Representation and Certification (Oct 2015) 52.227-14 – Rights in Data—General (May 2014) 52.227-15 – Representation of Limited Rights Data and Restricted Computer Software (Dec 2007) 52.227-17 – Rights in Data -- Special Works (Dec 2007)

52.227-18 – Rights in Data -- Existing Works (Dec 2007) 52.228-3 – Workers’ Compensation Insurance (Defense Base Act) (Jul 2014)

52.232-1 – Payments (Apr. 1984) 52-232-8 – Discount for Prompt Payment (Feb 2002) 52.232-9 – Limitation on Withholding of Payments (Apr 1984) 52.232-22 – Limitation of Funds (Apr 1984) 52.232-33 – Payment by Electronic Funds -- System for Award Management (Jul. 2013) 52.233-1 – Disputes (May 2014)

52.233-3 – Protest after Award (Aug. 1996) 52.243-3 – Changes – Time and Materials or Labor Hours (Sept 2000) 52.244-6 – Subcontracts for Commercial Items (Oct 2015) 52.232-18 – Availability of Funds (Apr 1984) 52.252-2 – Clauses Incorporated by Reference (Feb 1998) 252.203-7001 – Prohibition on Persons Convicted of Fraud or Other Defense-Contract-

Related Felonies (DEC 2008)

252.204.7000 – Disclosure of Information (AUG 2013) 252.209-7001 Reserved.

252.209-7004 – Subcontracting with Firms that are Owned or Controlled by the Government of a Country that is a State Sponsor of Terrorism (OCT 2015) 252.212-7000 Reserved.

252.212-7001 Reserved.

252.222-7002 – Compliance with Local Labor Laws (Overseas) (JUN 1997) 252.223-7004 – Drug-Free Work Force (SEP 1988) 252.225-7006 – Quarterly Reporting of Actual Contract Performance Outside the United States (DEC 2006) 252.225-7039 – Defense Contractors Performing Private Security Functions Outside the United States (JAN 2015) 252.225-7042 – Authorization to Perform (APR 2003) 252.225-7043 – Antiterrorism/Force Protection Policy for Defense Contractors Outside the United States (JUN 2015) 252.225-7993 – Prohibition On Contracting With The Enemy (DEVIATION 2014-O0020) 252.225-7994 Additional Access to Contractor and Subcontractor Records in the United States Central Command Theater of Operations (DEVIATION [2015-O0013]) 252.225-7995 – Contractor Personnel Performing In The United States Central Command Area Of Responsibility (JAN 2015) 252.225-7040 – Contractor Personnel Authorized To Accompany U.S. Armed Forces Deployed Outside The United States (AUG 2015) 252.227-7013 Rights in Technical Data--Noncommercial Items (FEB 2014) 252.227-7014 Rights in Noncommercial Computer Software and Noncommercial Computer Software Documentation (FEB 2014) 252.227-7015 Technical Data–Commercial Items (FEB 2014) 252.228-7000 – Reimbursement for War Hazard Losses (DEC 1991) 252.228-7003 – Capture and Detention (DEC 1991) 252.232-7007 – Limitation of Government’s Obligation (APR 2014)

252.232-7003 Electronic Submission of Payment Requests and Receiving Reports (JUN 2012)

252.246-7004 – Safety Of Facilities, Infrastructure And Equipment For Military Operations

(OCT 2010)

C-JTSCC Special Clauses

952.222-0001 – Prohibition Against Human Trafficking, Inhumane Living Conditions, and Withholding of Employee Passports (AUG 2011) 952.223-0001 – Reporting Kidnappings, Serious Injuries and Deaths (AUG 2011) 952.225-0001 – Arming Requirements and Procedures for Personal Security Services Contractors and for Requests for Personal Protection (DEC 2011) 952.225-0002 – Armed Personnel Incident Reports (DEC 2011) 952.225-0003 – Fitness for Duty and Medical/Dental Care Limitations (Afghanistan) (DEC 2011) 952.225-0004 – Compliance with Laws and Regulations (DEC 2011) 952.225-0005 – Monthly Contractor Census Reporting (AUG 2011) 952.225-0006 – Contract Delivery Requirements (AUG 2011) 952.225-0008 – Shipping Instructions for Weapons (AUG 2011) 952.225-0009 – Medical Screening and Vaccination Requirements for Contractor Employees Operating in the CENTCOM Area of Responsibility (AOR) (AUG 2011) 952.225-0011 – Government Furnished Contractor Support (MAY 2012) 952.225-0013 – Contractor Health And Safety (AUG 2011) 952.225-0016 – Contractor Demobilization (Afghanistan) (AUG 2011) 952.225-0019 – Commodity Shipping Instructions (Afghanistan) (AUG 2011) 952.225-0020 – Contractor Accountability and Personnel Recovery (Afghanistan) (AUG 2011) 952.225-0022 – Visibility Of Inbound/Outbound Cargo And Contractor Equipment Census (Afghanistan) (APR 2012) 952.232-0002 – Notification of Payment in Local Currency (Afghanistan) (DEC 2011) 952.232-0004 – Payment in Local Currency (Afghanistan) (DEC 2011) 952.236-0001 - Electrical and Structural Building Standards for Construction Projects (AUG 2011)

7.1 Clauses Incorporated in full text:

52.204-9, Personal Identity Verification of Contractor Personnel. (Jan 2011)

(a) The Contractor shall comply with agency personal identity verification procedures identified in the contract that implement Homeland Security Presidential Directive-12 (HSPD-12), Office of Management and Budget (OMB) guidance M-05-24, and Federal Information Processing Standards Publication (FIPS PUB) Number 201.

(b) The Contractor shall account for all forms of Government-provided identification issued to the Contractor employees in connection with performance under this contract.

The Contractor shall return such identification to the issuing agency at the earliest of any of the following, unless otherwise determined by the Government;

(1) When no longer needed for contract performance

(2) Upon completion of the Contractor employee’s employment

(3) Upon contract completion or termination

(c) The Contracting Officer may delay final payment under a contract if the Contractor fails to comply with these requirements.

(d) The Contractor shall insert the substance of clause; including this paragraph (d), in all subcontracts when the subcontractor’s employees are required to have routine physical access to a Federally-controlled facility and/or routine access to a Federally—controlled information system.