PWS_Draft_16Sept2014.doc

PERFORMANCE WORK STATEMENT (PWS)

Microsoft Technology Support Services Task Order Number: ID04150001 Date: September 26, 2014

1.0 Introduction: Work is to be accomplished for the United States Air Force Combat Command, 53rd Wing (WG) Operations, herein referred to as Client, through the General Services Administration (GSA), Federal Acquisition Service (FAS), Assisted Acquisition Services Division (AASD), Southeast Sunbelt Region.

1.1 Points of Contact:

GSA Senior Project Manager

Name: Joann Cox

Address: 700 South Palafox Street, Suite 125

City, State, Zip: Pensacola, FL 32502

Phone: (850) 435-3125

E-mail: joann.cox@gsa.gov Senior Contracting Officer (SCO)

Name: Karen Ziemba

Address: 700 South Palafox Street, Suite 125

City, State, Zip: Pensacola, FL 32502

Phone: (850) 439-2508

E-mail: karen.zeimba@gsa.gov

Background: The Air Combat Command, 53rd Wing Operations, located at Eglin Air Force Base, Fla., serves as the focal point for the Combat Air Forces in electronic warfare, armament and avionics, chemical defense, reconnaissance and aircrew training devices. The wing is responsible for operational testing and evaluation of new equipment and systems proposed for use by these forces. Current wing initiatives include advanced self-protection systems for combat aircraft, aircrew life support systems, aerial reconnaissance improvements, new armament and weapons delivery systems, and improved maintenance equipment and logistics support. Over the past several years, many new projects/capabilities have been added to the 53rd Computer Systems Squadron (CSS) mission to support these wing initiatives.

1.2 Objective: The objective of this task order is to provide the 53rd WG Microsoft Technology support for computer systems supporting systems development and operations activities. This contractor support shall assist with the development of technology strategies and IT architecture and design and implementation of a trusted work environment. The contractor shall provide support for existing and emerging Microsoft technologies expertise, system administration, database administration, SharePoint, and security capabilities.

1.3 Task Order Type: Severable, Performance Based, T&M

1.4 Period of Performance:

Base Period:

06/01/2015 - 05/31/2016 Option Year 1: 06/01/2016 - 05/31/2017 Option Year 2:

06/01/2017 - 05/31/2018 52.217-8, Option to Extend Services (Nov 1999)

The Government may require continued performance of any services within the limits and at the rates specified in the contract. These rates may be adjusted only as a result of revisions to prevailing labor rates provided by the Secretary of Labor. The option provision may be exercised more than once, but the total extension of performance hereunder shall not exceed 6 months. The Contracting Officer may exercise the option by written notice to the Contractor within thirty (30) calendar days of the end of the task order.

52.217-9, Option to Extend the Term of the Contract (Mar 2000)

(a) The Government may extend the term of this contract by written notice to the Contractor within thirty (30) calendar days before the contract expires; provided that the Government gives the Contractor a preliminary written notice of its intent to extend at least sixty (60) calendar days before the contract expires. The preliminary notice does not commit the Government to an extension.

(b) If the Government exercises this option, the extended contract shall be considered to include this option clause.

(c) The total duration of this contract, including the exercise of any options under this clause, shall not exceed five (5) years and six (6) months.

The following clause is incorporated by reference:

FAR 52.217-5, Evaluation of Options (Jul 1990)

FAR 52.237-3, Continuity of Services (Jan 1991)

2.0 Scope:

This task order is to provide the 53rd Wing with Microsoft contractor support for existing and emerging Microsoft technologies expertise, system administration, database administration, software/Sharepoint administration, and security capabilities. This contractor support shall assist with the development of technology strategies and IT architecture, design and implementation of a trusted work environment, integrating and exploiting Microsoft SharePoint Enterprise core technologies in a development environment, testing suitability for fielding to government organizations, and fielding support for these technologies. Microsoft services shall assist in realizing business value from the 53rd Wings investments in Microsoft technology.

3.0 Performance Requirements - Networks and Computer Systems Development and Operation: The contractor shall provide the following systems development and operations support:

3.1 Technology Support: The contractor shall assist the 53 WG in expanding implementations, migrations, and health for the 53 WG investments in Microsoft technology.

3.1.2 The contractor shall guide the 53 WG in planning, coordination, implementation, and management of distributed systems, applications, and services based on the Microsoft platform.

3.1.3 The contractor shall provide the 53 WG with access to a portfolio of strategic Microsoft technical services and shall provide on-site resources specializing in IT architecture and planning.

3.1.4 The contractor shall assist with identifying, prioritizing, and designing solutions that address 53 WG organizational IT opportunities and issues. This may include identifying possible benefit areas, validating objective architectures and strategies, and assisting with the definition of a high-level, long-term roadmap and program for strategic IT initiatives based on technology drivers, initiatives, and current IT strategy. This activity will also assist in validating current IT projects and planning future projects.

3.1.5 The contractor shall assist in building a protection level 3 trusted work environment to allow Microsoft based systems to connect to the classified networks and operate securely. These systems will operate in digitally separated secure enclaves to facilitate collaboration of information using standard Microsoft Office tools. To maintain the integrity of information, no data can cross pollinate between digitally separated enclaves. Using Microsoft data stores, Digital Rights Management and Virtualization, contractor shall separate and secure data at rest, in motion, and provide an effective User Interface.

3.1.6 The contractor shall leverage several Microsoft technologies to include: Windows client, Microsoft SharePoint Enterprise Edition, Rights Management Server, Desktop Optimization Package (MDOP), Terminal Services, SQL, System Center Configuration Manager, and potentially other emerging Microsoft technology.

3.1.7 The contractor will provide Microsoft SharePoint Enterprise Edition technology support to include: interfacing with third party data labeling software; attend working groups to support third party labeling software integration; attend working groups to support Sharepoint Enterprise integration; support development of SharePoint technologies from laboratory to full enterprise deployment; data migration from legacy systems into current versions of SharePoint Enterprise software; providing the 53 WG access to a portfolio of strategic Microsoft technical services; and providing on-site resources specializing in SharePoint Enterprise IT architecture and planning.

3.1.7.1 The contractor shall assist with identifying, prioritizing, and designing SharePoint solutions that address 53rd WG operational requirements and issues. This may include identifying possible benefit areas, validating objective architectures and strategies, and assisting with the definition of a high-level, long-term roadmap and program for strategic SharePoint initiatives based on technology drivers, initiatives, and current IT strategy.

3.1.7.2 The contractor shall assist in the SharePoint portion of building a protection level 3 trusted work environment to allow Microsoft based systems to connect to the classified networks and operate securely. The contractor shall assist the 53 WG with design/deployment of unclassified Sharepoint Enterprise sites for data sharing/testing purposes.

4.0 Performance Criteria Matrix:

-Problem resolution

5.0 Task Order Deliverables: All deliverables shall be delivered to the COR no later than the specified dates stated in the Performance matrix in Section 4.0.

6.0 Initial Business and Technical Meeting: Within ten (10) business days following the task award date, contractor will meet with the Client to review goals and objectives of this task order, discuss technical requirements, and review transition plans.

7.0 Records/Data: The government asserts unlimited rights to all data, software, and applications developed under the subject task order. The government asserts Government purposes to all data, software, and applications developed under the subject contract.

Except as may be otherwise explicitly set forth in a statement of services, upon payment in full, Microsoft will assign to Air Combat Command, 53rd Wing Operations a non-exclusive, perpetual, fully paid up license to use, reproduce and modify any developments for your internal governmental purposes only and not for sale or distribution to any third party. If any developments are determined not to be commercial items and are delivered to you subject to: (i) the Department of Defense FAR Supplement (“DFAR”) in the course of performance of this Contract, such developments will be delivered with unlimited rights if the conditions at DFAR 252.227-7014(b)(1) are present; or with government purpose rights if the conditions at DFAR 252.227-7014(b)(2) are present; or with restricted rights if the conditions at DFAR 252.227-7014(b)(3) are present; or (ii) the Federal Acquisition Regulations (“FAR”), the developments will be delivered with unlimited rights if the conditions at FAR 52.227-14(b) are present; or limited rights or restricted rights if the conditions at FAR 52.227-14(g) are present.

The following clause(s) are incorporated by reference:

FAR 52.227-14 Rights in Data – General (DEC 2007) DFAR 252.227-7013, Rights in Technical Data--Noncommercial Items

DFAR 252.227-7014, Rights in Noncommercial Computer Software and Noncommercial Computer Software Documentation.

8.0 Inspection and Acceptance: Inspection and acceptance will occur in accordance with:

FAR 52.246-6, Inspection of Services – Time and Material and Labor Hour FAR 52-212-4(a)(1)(2), Contract Terms and Conditions – Commercial Items Contract Terms and Conditions—Commercial Items (May 2014)

(a) Inspection/Acceptance. The Contractor shall only tender for acceptance those items that conform to the requirements of this contract. The Government reserves the right to inspect or test any supplies or services that have been tendered for acceptance. The Government may require repair or replacement of nonconforming supplies or reperformance of nonconforming services at no increase in contract price. If repair/replacement or reperformance will not correct the defects or is not possible, the Government may seek an equitable price reduction or adequate consideration for acceptance of nonconforming supplies or services. The Government must exercise its post-acceptance rights—

(1) Within a reasonable time after the defect was discovered or should have been discovered; and

(2) Before any substantial change occurs in the condition of the item, unless the change is due to the defect in the item.

In the absence of other agreements negotiated with respect to time provided for government review, deliverables will be inspected and the contractor notified of the CR’s findings within five (5) work days of normally scheduled review. Unless otherwise negotiated, the contractor shall correct or replace all non-conforming services or deliverables not later than five (5) workdays after notification of non-conformance. If the deliverables are not acceptable, the CR will notify the PM immediately

8.1 Unsatisfactory Work: Performance by the contractor to correct defects found by the Government as a result of quality assurance surveillance and by the contractor as a result of quality control, shall be at its’ own expense and without additional reimbursement by the government. Unless otherwise negotiated, the contractor shall correct or replace all non-conforming services or deliverables not later than five (5) workdays after notification of non-conformance.

8.2 Quality Control Plan: The contractor shall provide and maintain a Quality Control Plan (QCP) that contains, as a minimum, the items listed below to the COR and GSA Project Manager (PM). The QCP must be submitted through GSA’s Web-Based Order Processing System (currently ITSS) for COR approval within ten (10) calendar days from award. The COR will notify the contractor and GSA PM of acceptance or required modifications to the plan. The contractor shall make appropriate modifications and obtain acceptance of the plan within thirty (30) calendar day from the date of award.

The QCP shall include the following minimum requirements:

· A description of the inspection system to cover all major services and deliverables. The description shall include specifics as to the areas to be inspected on both a scheduled and unscheduled basis, frequency of inspections, and the title of inspectors.

· A description of the methods to be used for identifying and preventing defects in the quality of service performed.

· A description of the records to be kept to document inspections and corrective or preventative actions taken.

· All records of inspections performed shall be retained and made available to the Government upon request throughout the performance period, and for the period after contract completion, until final settlement of any claims under this contract.

8.3 Quality Assurance: The Government will evaluate the contractor’s performance of this task order. For those tasks listed in the Performance Matrix, the COR or other designated evaluator will follow the method of surveillance specified in this task order. Government personnel will record all surveillance observations. When an observation indicates defective performance, the COR or other designated evaluator will require the contractor manager or representative at the site to initial the observation. The initialing of the observation does not necessarily constitute concurrence with the observation. It acknowledges that the contractor has been made aware of the non-compliance. Government surveillance of tasks not listed in the Performance Matrix or by methods other than those listed in the Performance Matrix (such as provided in the Inspection clause) may occur during the performance period of this task order. Such surveillance will be done according to standard inspection procedures or other task order provisions. Any action taken by the CO as a result of surveillance will be according to the terms of the task order.

9.0 Terms and Conditions:

9.1 Place of Performance: Performance location will be a combination of on-site Eglin AFB/Fort Walton Beach FL/ Off-site -Contractor Site.

9.2 Hours of Operation: The core workday is 7:30AM to 4:30PM, Monday-Friday (excluding Federal holidays). However, the workday may begin as early as 5:00AM and end as late as 7:00PM with the requirement being eight hours of work per day. Normal duty hours are eight hours per day, however, when TDY, work hours may vary.

Due to changing mission requirements, the potential exists that “shift work” may be required. When it is determined that “shift work” will be required, work hours and positions impacted will be provided to the contractor to evaluate impact/cost as prior approved by the government.

Overtime is not anticipated on this task. Overtime is defined as hours billed at a premium over and above the awarded labor rate. Any use of overtime must be prior approved by the Contracting Officer.

Extended hours may be authorized by the government Contracting Officers Representative (COR). Extended hours are defined as any hours in excess of eighty (80) hours in a two (2) week billing period. Any use of extended hours must be prior approved by the government COR. A contractor generated authorization request form shall be submitted via an Action Memo through GSA’s web-based IT Solutions Shop (ITSS) to the COR and/or GSA Contracting Officer for approval prior to working extended hours. The form must identify the contractor employee name, task number, date of overtime, purpose, and number of extended hours being requested.

9.3 Contracting Officer’s Representative (COR) Designation: Before task order award, the Contracting Officer will appoint a COR and issue a COR Designation Letter stating the authority of the COR. The contractor will receive a copy of the written designation.

The following clause is incorporated by reference:

DFARS 252-201-7000 Contracting Officer’s Representative (Dec 1991)

9.3.1 The COR will participate in project meetings and receive task order deliverables. The COR will provide technical assistance and clarification required for the performance of this task.

9.4 Key Personnel: A single task lead shall be designated for the overall effort. The task lead shall be an experienced and responsible individual accustomed to liaison activity with management-level activities of DoD. The task lead shall be responsible for the actions necessary to ensure efficient task management and shall be delegated the necessary authority to make on-site decisions. These actions include control over personnel utilization and hours expended and authorization of material and travel expenditures. Any substitution of key personnel must be of equally qualified individuals as those identified in the contractor’s proposal.

9.5 Expertise: The Contractor shall provide personnel with expertise in the following areas (but not limited to):

9.5.1 Microsoft Services Consultant/Engineering: Personnel will possess a Microsoft Certified Information Technology Professional (MCITP) rating.

9.5.2 Microsoft Services Program Manager (PgM): Personnel will be a certified Microsoft Program Manager.

9.5.3 Subject Matter Experts/Advisors: Any Microsoft technical consultants used will have senior architectural, development, or implementation skills in the requested areas of specialty (Microsoft products/networking/architecture/etc).

9.6 Government Furnished Items and Information: The Government will provide the contractor a dedicated work area for on-site support. The Government will make available, desks, work space, utilities, electric power hook-up, computers, access to copiers, access to a facsimile machine, and telephone services, to include local calls through standard government assets. The contractor shall be provided the authority to access all information required to perform duties. All Government Furnished Equipment (GFE) shall be utilized in strict performance of contract related duties and the contractor shall maintain policies that prohibit fraud and abuse. The Government shall provide access to all necessary documentation and facilities required for this effort.

9.7 Reimbursable Costs: The inclusion of reimbursable costs is a direct allocation of costs associated with support of this task order. All reimbursable costs must be in conformance with the task order requirements and authorized by the Client Representative and the GSA Contracting Officer.

The government may modify requirements to increase or decrease task related reimbursable costs based on need and associated cost. The contractor shall report to the government when 75% of awarded reimbursable costs have been expended.

9.7.1 Travel: The Government may require the contractor to travel for the performance of this task order. All travel must be authorized by the COR and GSA Contracting Officer and be in compliance with the task order and all other applicable requirements. All travel must be performed in accordance with the Joint Travel Regulation (JTR) to include per diem limits of reimbursements.

a. The contractor shall ensure that the requested travel costs shall not exceed what has been authorized in the task order.

b. A contractor generated travel authorization request form shall be submitted via an Action Memo through GSA’s web-based IT Solutions Shop (ITSS) to the COR and GSA Contracting Officer for approval prior to beginning any travel. No travel shall be made without government COR or GSA Contracting Officer authorization. The form must identify the traveler’s name, travel dates, location(s), per diem rates, purpose of trip, all estimated expenses, and an estimate of the remaining travel funds after the travel being authorized is complete. A Travel Expense Summary (see Attachment 1) shall be submitted as an attachment with the monthly invoice.

c. The Government cannot establish the locations and the duration of travel at this time. Estimated annual travel expenditures are as follows: All cost budgets noted below are inclusive of G&A:

Travel

Base Period:

$65,000

Option Year 1: $65,000 Option Year 2: $65,000

9.8 Privacy Act: Work on this project may require that personnel have access to Privacy Information. Personnel shall adhere to the Privacy act, Title 5 of the U.S. Code, Section 552a and applicable agency rules and regulations. The contractor shall comply with DoD Regulation 5400.7/Air Force Supplement, DoD Freedom of Information Act Program, and AFI 33-332, Privacy Act Program. These directives set policy and procedures for the disclosure of records to the public and for making, handling, transmitting, and safeguarding For Official Use Only (FOUO) material. In addition, they set guidelines for collecting, safeguarding, maintaining, using, accessing, amending, and disseminating personal data kept in systems of records.

9.9 Security: Access to sensitive compartmented information (SCI) facilities and material shall be required. The contractor shall provide personnel that have TS/SCI clearance eligibility. The contractor shall meet all requirements for having a Secret facility IAW DoD 5220.22-R Paragraph 2-301. No Top Secret information shall be discussed/stored/processed at the contractor’s facility. For most positions, a current Top Secret (TS)/Sensitive Compartmented Information (SCI) clearance will be required.

The following clause is incorporated:

FAR 52.204-9, Personal Identity Verification of Contractor Personnel. (Jan 2011)

(a) The Contractor shall comply with agency personal identity verification procedures identified in the contract that implement Homeland Security Presidential Directive-12 (HSPD-12), Office of Management and Budget (OMB) guidance M-05-24, and Federal Information Processing Standards Publication (FIPS PUB) Number 201.

(b) The Contractor shall insert this clause in all subcontracts when the subcontractor is required to have physical access to a federally-controlled facility or access to a Federal information system.

The following clause is incorporated by reference.

FAR 52.222-54, Employment Eligibility Verification (E-verify). (Aug 2013)

9.10 Section 508 Compliance: The Industry Partner shall support the Government in its compliance with Section 508 throughout the development and implementation of the work to be performed. Section 508 of the Rehabilitation Act of 1973, as amended (29 U.S.C. 794d) requires that when Federal agencies develop, procure, maintain, or use electronic information technology, Federal employees with disabilities have access to and use of information and data that is comparable to the access and use by Federal employees who do not have disabilities, unless an undue burden would be imposed on the agency. Section 508 also requires that individuals with disabilities, who are members of the public seeking information or services from a Federal agency, have access to and use of information and data that is comparable to that provided to the public who are not individuals with disabilities, unless an undue burden would be imposed on the agency.

The Industry Partner should review the following Web sites for additional 508 information:

http://www.section508.gov/index.cfm?FuseAction=Content&ID=12 http://www.access-board.gov/508.htm http://www.w3.org/WAI/Resources

9.11 Monthly Reports: MSR and FSR reports shall be due on the tenth (10th) business day following the close of the calendar month.

9.11.1 Monthly Status Report (MSR): The contractor shall provide a MSR that describes the major activities accomplished during the month. The report shall list the individual names of personnel who worked on each task. The MSR should also include any current or anticipated problems and briefly summarize the activity planned for the next reporting period. The contractor shall identify and report all program management actions in the MSR and additional information as requested by the government. The MSR report shall be electronically delivered to the COR, Contracting Officer, and GSA Senior Project Manager via the GSA IT Solutions Shop (ITSS) web-based Order Processing System no later than the 10th business day following the close of the calendar month. The MSR shall contain the following information:

· Brief description of requirements

· Brief summary of accomplishments during the reporting period and significant events regarding the task order

· Any current or anticipated problems and the resolution

· Summary of all major events and other pertinent information

· Summary of associated travel completed

· Summary of planned travel

· Brief summary of activity planned for the next reporting period

9.11.2 Financial Summary Report (FSR): The FSR shall be in Microsoft Excel format and shall be electronically delivered to the COR, Contracting Officer, and GSA Senior Project Manager via the GSA IT Solutions Shop (ITSS) web-based Order Processing System the tenth (10th) business day following the close of the calendar month. The FSR shall contain the following information:

· Labor hours for each skill level (SL) category (specify the contractor employee name and SL);

· Total labor charges for each skill category (hours and funds expended) ;

· Reimbursable Items. (i.e. travel, etc);

· Total Reimbursable charges (G&A included - if allowed); and,

· Total monthly charges and cumulative totals.

Note: Travel charges must include the traveler’s name, dates of travel, destination, purpose of travel and cost for each trip.

The FSR shall include labor charges for actual hours worked and reimbursable items, which are authorized in the task (e.g., travel, training, etc.). Charges shall not exceed the authorized cost limits established for labor and reimbursable items. The government will not pay any unauthorized charges. Original receipts, travel vouchers, etc. completed in accordance with Government Travel Regulations shall be maintained by the contractor to support charges other than labor hours and made available to Government auditors upon request.

9.11.3 Other Reports: The contractor shall write quick-look, interim, and final test reports, investigation and study reports, travel reports, and conference minutes as required.

9.12 Non-Personal Service: The client has determined that use of this contracting method to satisfy this requirement is in the best interest of the government, economic and other factors considered, and this task order is not being used to procure personal services prohibited by the Federal Acquisition Regulation (FAR) Part 37.104 titled “Personal Services Contract”.

9.13 Problem Resolution: The contractor shall bring problems, or potential issues, affecting performance to the attention of the COR and contracting officer as soon as possible. Verbal reports will be followed up with written reports when directed. This notification shall not relieve the Contractor of its responsibility to correct problems for which they are responsible. The Contractor will work cooperatively with the Government to resolve issues as they arise.

9.14 Task Order Funding: It is anticipated that the task will be incrementally funded. The contractor shall not perform work resulting in charges to the Government that exceed obligated funds.

The Contractor shall notify the Contracting Officer in writing whenever it has reason to believe that the costs it expects to incur under this contract in the next sixty (60) days, when added to all costs previously incurred, will exceed 75 percent of the total amount so far allotted to the contract/order by the Government. The notice shall state the estimated amount of additional funds required to continue performance of the contract/order for the specified period of performance or completion that task.

The Government is not obligated to reimburse the contractor for charges in excess of the contract/order funded amount and the contractor is not obligated to continue performance or otherwise incur costs that could result in charges to the Government in excess of the obligated amount under the contract/order.

The following clauses are incorporated by reference.

FAR 52.232-18, Availability of Funds. (Apr 1984)

DFAR 252.209-7999 Class Deviation - Representation by Corporations Regarding an Unpaid Delinquent Tax Liability or a Felony Conviction under any Federal Law

9.15 Ceiling Price Notification: If at any time the Contractor has reason to believe that the hourly rate payments and material costs that will accrue in performing this contract in the next succeeding thirty (30) days, if added to all other payments and costs previously accrued, will exceed 75 percent of the ceiling price, the Contractor shall notify the Contracting Officer giving a revised estimate of the total price to the Government for performing this contract with supporting reasons and documentation.

9.16 Past Performance Reporting: In accordance with FAR 42.15, Contractor Performance Information, interim and final past performance information will be submitted by the Contracting Officer or COR through the Contractor Performance Assessment System (CPARS) for archive in the Past Performance information Retrieval System (PPIRS). The CPARS process allows the contractor to view and comment on the Government’s evaluation of the contractor’s performance. To that end, contractor’s shall register in CPARS and the registration shall be completed within 45 days after award. Once the contractor past performance evaluation is finalized in CPARS, it will be transmitted into the Past Performance Information Retrieval System (PPIRS). The Contracting Office Director will make the final decision regarding disagreements related to performance evaluations between the contracting officer and the contractor.

9.17 Reporting Executive Compensation and First-Tier Subcontract Award: Unless otherwise directed by the contracting officer, reporting must occur by the end of the month following the month of award of a first-tier subcontract with a value of $25,000 or more, ( and any modifications to these subcontracts that change previously reported data). Reporting on first-tier subcontracts is done at the Federal funding accountability and Transparency Act Subaward Reporting system (FSRS) at http://www.fsrs.gov.

Reporting on executive compensation is done at the Central Contractor Registration at http://www.ccr.gov. Reporting on executive compensation occurs by the end of the month following the month of a contract award, and annually thereafter. The contractor shall report the names and total compensation of each of the five most highly compensated executives for the contractor’s preceding fiscal year.

The contractor shall refer to the following clause incorporated by reference for exceptions and further guidance.

FAR 52.204-10, Reporting Executive Compensation and First-Tier Subcontract Awards (July 2010)

9.18

CONTRACTOR MANPOWER REPORTING

Section 2330a of title 10, United States Code (10 USC 2330a), requires the Secretary of Defense to submit to Congress an annual inventory of contracts for services performed during the prior fiscal year for or on behalf of the Department of Defense (DoD). The inventory must include the number of contractor employees using direct labor hours and associated cost data collected from contractors.

The prime contractor shall report all contractor labor hours and cost data (including subcontractor labor hours and cost data) required for performance of services provided under this contract. The prime contractor is required to completely fill in all required data fields in accordance with the contractor’s user guide instructions found at http://www.ecmra.mil.

Reporting inputs will be for the labor executed during the period of performance for each Government fiscal year (FY), which runs 1 October through 30 September for the life of the contract. While inputs may be reported any time during the FY, all data shall be reported no later than 31 October* of each calendar year. Contractors may direct questions to the CMRA help desk.

*Reporting Period: Contractors are required to input data by 31 October of each year. However, due to the delayed implementation, input of FY12 data is required by 31 Mar 13.

Uses and Safeguarding of Information: Information from the secure web site is considered to be proprietary in nature when the contract number and contractor identity are associated with the direct labor hours and direct labor dollars. At no time will any data be released to the public with the contractor name and contract number associated with the data.

User Manuals: Data for Air Force service requirements must be input at the Air Force CMRA link. However, user manuals for government personnel and contractors are available at the Army CMRA link at http://www.ecmra.mil.

10.0 Invoice Payment and Processing Information. The contractor shall provide the following payment information for GSA use. It must be an exact match with the information under the contract number in the ITSS Contract Registration (not the contractor’s company or individual representative’s registration) as well as with the information under the contractor’s Data Universal Numbering System (DUNS) number in the Central Contractor Registration (CCR), http://www.ccr.gov. Mismatched information will result in rejected purchase orders and payments.

· Company Name – Legal Business Name and Doing Business As (DBA) Name

· Mailing Address – Contact and Address Information

· Remittance Address – Remit To Address Information

· Employer’s Identification Number – Federal Tax ID

· DUNS (Data Universal Numbering System)

A copy of the invoice must be submitted to GSA’s IT Solutions Shop (ITSS) web-based Order Processing System (http://itss.gsa.gov) or future equivalent. The Contracting Officers Representative (COR) and GSA Customer Account Manager must approve the invoice in ITSS prior to payment.

Upon deployment of the Central Invoice Service, the contractor shall submit invoices electronically by logging into the ASSIST portal (https://portal.fas.gsa.gov), navigating to the appropriate order, and creating the invoice for that order. Upon deployment of the Central Invoice Service, the contractor shall NOT submit any invoices directly to the GSA Finance Center (neither by mail nor via electronic submission).

For additional assistance contact the ASSIST Helpdesk at 877-472-4877.

Prior to the deployment of the Central Invoice Service, the contractor shall submit invoices as follows:

The original invoice must also be submitted electronically to GSA’s finance center web site (http://www.finance.gsa.gov).

The invoice information posted in ITSS must match the invoice information submitted to GSA’s finance center to initiate a receiving report. The payment information must satisfy a three-way match (ITSS, GSA finance center, and CCR) for the invoice to be successfully processed for payment.

For revised invoices, the Contractors should provide: 1) a unique invoice number, 2) a brief explanation and 3) a cross reference to any previous invoice submission(s) for purposes of tracking and avoiding duplicate payments. The contractors can distinguish revised invoices by inserting an "R" at the end of the original invoice number, i.e. Inv123456 (original), Inv123456R (revised).

The contractor’s invoice will be submitted monthly for work performed the prior month. The contractor may invoice only for the hours, travel and unique services ordered by the government and actually used in direct support of the client representative’s project. The invoice shall be submitted on official letterhead and shall include the following information at a minimum.

· Invoice Number – do not use any special characters; ITSS and the invoice must match

· ACT (GSA financial tracking number) Number from GSA Form 300, Block 4

· Task Order Number

· Remittance Address

· Period of Performance for Billing Period

· Point of Contact and Phone Number

· Invoice Amount – must match the acceptance information posted in ITSS and cannot exceed the current task order ceiling

· Skill Level Name and Associated Skill Level Number

· Actual Hours Worked During the Billing Period

· Travel Itemized by Individual and Trip (if applicable); backup information must be provided in either the TSR (or separately) to substantiate the traveler’s name, dates of travel, destination, purpose of travel and cost (airfare, lodging, per diem and other expenses) for each trip. This information must be provided in enough detail to allow the government to verify compliance with the JTR.

· Training Itemized by Individual and Purpose (if applicable)

· Material Itemized by Specific Item and Amount (if applicable)

· Itemized Indirect Charges by Cost Element in accordance with an approved cost accounting system.

· Invoices for final payment must be so identified and submitted when the task has been completed and no further charges are to be billed.

11.0 Task Order Closeout: The contractor shall submit a final invoice within forty-five (45) calendar days after the end of the Performance Period. After the final invoice has been paid the contractor shall furnish a completed and signed Release of Claims to the Contracting Officer. This release of claims is due within fifteen (15) calendar days of final payment.

12.0 Workload History. Historical records are provided as a workload estimate only. This estimate is the Government’s estimated workload and is not intended to be binding on either party or to be the only possible solution to the requirements. The Offeror shall provide an explanation of any deviation from the below level of effort by more than (+/-2%). The offeror shall discuss in detail the assumptions and methods used to account for such variances.

13.0 Attachment(s)

· Travel Summary Report (Attachment 1)

· DD254

4TAP____________

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