RFQ_ID02190008_AMENDMENT_001_05.23.19.docx

General Services Administration Federal Acquisition Service Northeast and Caribbean Region

REQUEST FOR QUOTATION # ID02190008

CARDSTOCK AND CONSUMABLES LOGISTICAL SUPPORT SERVICES

NAICS 541614 PROCESS, PHYSICAL DISTRIBUTION AND LOGISTICS CONSULTING SERVICES, SIZE STANDARD $15M

FOR

DEFENSE MANPOWER DATA CENTER (DMDC)

AMENDMENT 001

Introduction The Defense Manpower Data Center (DMDC) requires cardstock and consumables logistical support to maintain the Department of Defense (DoD) Common Access Card (CAC) identity credential solution for DoD and other Federal agencies that have adopted the DoD CAC credential.

Background

2.1. DMDC is the component organization within the DoD to implement smartcard technology and the DoD’s initial Department-wide credentialing program, as directed by the Deputy Secretary of Defense. Since the initial CAC implementation, the Department has expanded the CAC program to select Federally-affiliated organizations. In addition to CAC production, DMDC has a requirement for logistical support to include the warehousing, card and consumables distribution, and card return processing necessary for program implementation.

2.2. The DoD CAC solution has been accepted by more than 20 Military Departments and DoD and non-DoD agencies in compliance with HSPD-12, and approximately 3.5 million cards are currently in circulation and an additional 225,000 issued monthly. In order to successfully maintain the program for the Department and its customers, DMDC has a requirement to ensure that cardstock is available and distributed to 2,000 Real-time Automated Personnel Identification System (RAPIDS) sites world-wide. Beginning late 2019, DMDC will centrally manage plastic cardstock for all non-CAC populations like military retirees, family members, inactive reserve members and others. These are referred to as Uniformed Services Identification (USID) cards. RAPIDS issues an average of 2.5 million USIDs annually. DMDC will begin shipping alternate token cardstock to the Military Services and DoD Agencies. DMDC anticipates minimal shipping support of the Alternate Tokens with an estimate of less than 50K annually. The collective requirement for CACs, USID, and tokens is referred to in this document as the “cardstock program.”

Scope The scope of this acquisition is to provide logistical and warehousing support for the cardstock program to effectively and efficiently maintain the DoD cardstock solution for DoD and other Federal agencies. Attachment A lists the dimensions of the items for the scope of the task order. The scope includes supporting the program by warehousing, distributing, processing, and storing associated cardstock and consumable products:

· Cardstock (CAC/Token/USID)

· Sleeves (CAC only)

· Consumables (CAC and USID) Tasks

4.1.4. The contractor shall utilize the First In, First Out (FIFO) distribution method in order to avoid shelf life expiration unless otherwise requested by the Government. For planning purposes, the consumables and cardstock materials require well-ventilated storage areas to comply with Occupational Safety and Health Administration (OSHA) standards. The contractor shall reimburse the government for any cardstock and consumables that are damaged or expired as a result of non-compliance with DMDC FIFO requirements.

The contractor is responsible for tracking all tracking numbers, site name, DEERS Site ID, shipment date, for all outgoing cardstock and consumables that use the DMDC-provided shipping account. The contactor shall comply with all local Customs requirements, particularly OCONUS, for shipping of cardstock, tokens and consumables. The contractor shall provide the cumulative shipping data for the fiscal year electronically on a weekly basis. The contractor shall use the weekly information to create the monthly deliverable government Shipping Account Usage Report, Attachment D. FedEx is the current shipping provider, however, it is subject to change as required by the government’s guidance. The contractor shall ship cardstock orders and along with the required consumables at the same time per government’s instructions. The contractor shall track all shipments through the ILS. The contractor shall use Attachment B report for the weekly report of the current inventory on hand and the weekly shipments of cardstock and consumables.

to ensure it is still a valid form, then complete the form for each shipment to NSA. The Contractor shall complete form Contractor Approval Form for the Destruction of Classified Material at NSA/CMC facility (Attachment I) annually and forward to the COR for review and signature then submit to NSA after it has been signed by the COR. Attachment E is for information purpose of how RAPIDS sites return the cardstock to the contractor/DMDC. The Contactor shall print the Privacy Act Data Cover Sheet in color.

4.3.4 Shipments to third party (NSA) will be done every 2 months and third party analysis will be done monthly for certain error codes cards (see 4.3.2).

4.4 Senior Management Review Report (SMR).

The contractor shall provide a Senior Management Review (SMR) Report monthly. See SMR template at Attachment J for required content and format. Contractor shall participate in a monthly SMR and will change to quarterly when requested by the government. There will be no travel required. The monthly SMR will be telephonic. The purpose of the SMR is to provide monthly program review and any issues required government escalation.

4.5. Transition In

A smooth transition between the incumbent Cardstock and Consumables Support Center contractor and the successor contractor is necessary to ensure there is no disruption to vital Government business. The contractor shall cooperate fully in the transition. There will be a thirty (30) day transition period for a new contractor.

· During this 30 day period, the contractor will be responsible for :

· Attending kick-off meeting with Government POCs

· Ordering shipping supplies from FedEx

· Obtaining necessary CAC cards for employees

· Outreach to NSA to obtain contract information in order to be prepared for shipments of returned cards for final disposition

· Preparing warehouse with inventory received from the Government

· Preparing contractor form for DMDC to review and sign for NSA returns

· Conduct services required to connect to Government network with contractor’s computer/s.

· Receive consumables/inventory from Government.

· Conduct inventory of all Government furnished equipment, supplies and consumable.

The government will be responsible for transferring all inventory and card readers, and supplying any inventory of packaging supplies to the contractor during this transition period. The government will provide the contractor with the FedEx information so that the contractor can obtain necessary supplies from FedEx.

A joint inventory will be agreed on between the contractor and the government.

All transition activities can be coordinated with the COR and the COR will be responsible for providing any information needed by the contractor to have successful transition.

4.6 Transition Out

The contractor shall submit a transition plan within 60 days prior to end of final performance period, addressing the following, at a minimum:

· Transition of the DMDC initiatives to ensure a smooth transition from performance;

· Proposed sequence of transition tasks, which should be accomplished to progress from start of transition to successor contractor control of tasks, as specified in the PWS;

· Maintaining DMDC schedule, specifically transition of existing, on-going efforts and concurrently working with the successor contractor on existing efforts

· Proposed process for GFE/GFP/GFI transfer to the government;

· Identification of associated risks and issues;

· Problems anticipated;

· Risk mitigation strategies to address any risk issues;

· Additional resources, if any, required for the transition;

· Plan as to how the transition will be implemented and managed;

· Past experiences in transitioning projects comparable in scope, size and complexity; and

· Transition planning for order close-out.

· Joint inventory

Deliverables

5.1 Deliverable requirements are detailed below:

Contractor Manpower Reporting

The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the DMDC via a secure data collection site. The contractor is required to comply in all required data fields using the following web address: http://www.ecmra.mil/. Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year. Contractors may direct questions to the help desk at help desk at: http://www.ecmra.mil

Security

Information Assurance / Privacy Requirements:

Government Furnished Property / Equipment / Information (GFP/GFE/GFI) The Government will furnish supplies and materials to support the daily shipments of consumables and the scanning and shipping of returned cardstock. The Government will furnish the shipping account information and all packaging materials to the contractor. The Government will provide pallets, as need, for the returned cards. The Government will not provide any equipment for the warehousing facility such as fork lift trucks, electric powered pallet trucks, manual hand pallet trucks, pallet strappers, floor scales, stretch wrapping machines, ladders, racking/shelving and pushcart to support this purchase order. The contractor will use their own computers and printers for the contract.

1.0. Quality Control

The Quality Control Plan (QCP) is the Contractor’s internal plan to ensure delivery of products and services under the terms of this contract. The QCP shall be submitted within 30 days after award. The government will complete their review/approval/comment within 10 working days. If updates to the QCP are required, changes to the QCP shall be delivered by the 5th business day after the updates are identified.

2.0. Kick-Off Meeting

11.1 The contractor shall participate in a Government-scheduled, Kick-Off Meeting within 5 days after award. Key prime contractor and any subcontractor or CTA partner personnel shall participate in the Kick-Off Meeting. The purpose of this Kick-Off Meeting is to (1) aid both the Government and contractor personnel in achieving a clear and mutual understanding of all requirements, and (2) identify and resolve potential problems. The contractor shall be prepared to discuss any issues requiring clarification and gather information necessary for the transition period.

11.2 The Kick-Off Meeting shall address, at a minimum, the following topics:

· Task Overview

· Government and Contractor Points of Contact

· Personnel and Physical Security Issues

· Transition

Contractor Manpower Reporting Application The Enterprise-wide Contractor Manpower Reporting Application (eCMRA) is a business process that has been approved as a means for collection of ALL manpower data from Contractors (including subcontractor manpower) for performance under applicable contracts, task order/delivery orders, and modified contracts for services. It was established by the Under Secretary of Defense (Acquisition, Technology and Logistics) on 28 Nov 2012 and it provides most of the source data for compliance with sections 235 and 2330a of title 10, United States Code. The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the DMDC via a secure data collection site. The contractor is required to complete in all required data fields using the following web address: http://www.ecmra.mil/. Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year. Contractors may direct questions to the help desk at help desk at: http://www.ecmra.mil

a. Name and address of the Contractor

b. Invoice Date

c. Invoice identification number

d. Contract/Task Order Number

e. Project Title

f. Description, quantity, unit of measure, unit price, extended price of supplies delivered and/or services performed, and applicable CLIN or Sub-CLIN; This description is to include a breakout of billing to each funded MIPR at the CLIN level for the Program charged against it

g. Shipping and payment terms (e.g., shipment number and date of shipment, prompt payment discount terms). Bill of lading number and weight of shipment will be shown for shipments on Government bills of lading

h. If applicable, incurred cost of all approved travel to include name of Government approving official and date approved

i. Name and address of Contractor’s official to whom payment is to be sent (must be the same as that in the task/purchase order or in a proper notice of assignment)

j. Name, title, phone number, and mailing address of person to be notified in the event of a defective invoice

k. Any other information or documentation required by the task/purchase order (such as evidence of shipment)

Government Surveillance and Monitoring

13.1 QUALITY ASSURANCE/SURVEILLANCE PLAN

The contractor, not the Government, is responsible for the management and quality control actions to meet the terms and conditions of the contract. The role of the Government in quality assurance surveillance is to assess contractor performance and to evaluate whether performance standards are achieved. It is the Contractor’s responsibility to ensure all requirements meet the Government’s standards and criteria for acceptances, and acceptable quality levels. The Government will ensure this responsibility has been met before payment is made to the Contractor. All data deliveries shall be submitted on time as set forth in the purchase order. Services shall be provided in accordance with best practices, in a responsive, knowledgeable, timely and professional manner. Incidental materials, if required, shall be furnished in new condition, with all original manufacturers’ warranties in effect at the time of delivery. Government Furnished Equipment and facilities must be returned to clean, operational condition. Damaged or unserviceable equipment shall be brought to the attention of the COR for final disposition.

A Quality Assurance Surveillance Plan (QASP) (Attachment K) has been developed by the Government to provide a systematic surveillance method for the service rendered and which describes the methodology by which the Contractor’s performance will be monitored. This QASP is a “living document” and the Government may review and revise it on a regular basis. However, the Government shall coordinate changes with the contractor. Updates shall ensure that the QASP remains a valid, useful, and enforceable document. Copies of the original QASP and revisions shall be provided to the contractor and Government officials implementing surveillance activities upon contract award.

This plan contains a Contractor Performance Assessment Report (CPAR) information and form (Attachment L) to be utilized in documenting contractor performance for use in motivating the contractor on the current contract; and serves as a data base for past performance evaluations for future contracts. The COR should use this form as the primary motivational tool to encourage high quality contractor performance. The report will be generated yearly or more frequently if necessary to document outstanding or unsatisfactory performance. The contractor should understand that these reports will remain in a data base for three years and will be available to all Government agencies for technical evaluation purposes.

13.2 METHODS OF SURVEILLANCE

The contractor shall meet all standards in the Quality Assurance Surveillance Plan and Performance Based Matrix (Attachment K) as well as all other deliverable dates and other contractual requirements. The COR will evaluate the performance objectives through periodic inspections during each service month. The COR will also solicit customer input to evaluate the Contractor’s performance. The COR should record both outstanding and unacceptable performance.

The Performance-based Matrix lists the services to be monitored and the standards to be applied. The contractor shall meet all standards in the Performance-based Matrix as well as all other deliverable dates and other contractual requirements.

Hours of Work Personnel are expected to provide support during a normal workday (8 hours) over a normal workweek (5 days). The following Federal holidays are observed:

New Year's Day Martin Luther King, Jr. Birthday President’s Day Memorial Day Independence Day Labor Day Columbus Day Veterans Day Thanksgiving Day Christmas Day

Inspection and Acceptance Deliverables shall be inspected and accepted at destination. Services shall be inspected and accepted at the location where the services are rendered.

The Government reserves the right at all reasonable times to inspect or otherwise evaluate the work performed or being performed. All inspection and evaluations shall be performed in such a manner as will not unduly delay the work.

Only the COR, a designated alternate, the GSA PM or GSA CO has the authority to inspect, accept, or reject all deliverables. Final acceptance of all deliverables will be provided in writing or in electronic format to the GSA PM or GSA CO within thirty (30) days from the end of the purchase order.

In the absence of other agreements negotiated with respect to time provided for Government review, deliverables will be inspected in accordance with all specifications stated in the purchase order. The acceptance of deliverables and satisfactory work performance required herein shall be based on the timeliness and accuracy of the service requested.

The Contractor shall be notified of the COR’s and PM findings within five (5) work days. If the deliverables are not acceptable, the COR will notify the CO.

Unsatisfactory Work Performance by the Contractor to correct defects found by the US Government as a result of quality assurance surveillance and by the Contractor as a result of quality control, shall be in accordance with FAR 52.212-4(a). The COR will monitor compliance and report to the CO.

Place of Performance Performance will take place at the contractor’s location.

Organizational Conflict of Interest (OCI) The Government is requiring each offeror to provide a disclosure statement addressing, to the best of its knowledge and belief, the existence of any potential or actual OCI. Each offeror shall include in the disclosure statement, a statement addressing whether any of its labor force (which includes proposed subcontractors and/or proposed consultants) may have a potential or actual OCI. If a potential or actual OCI exists, the offeror must present a plan for avoiding or mitigating the OCI.

The Contracting Officer will individually evaluate each offeror’s disclosure statement and the adequacy of any plan submitted for avoiding or mitigating any OCI. If the Contracting Officer determines that a potential or actual OCI exists, the offeror may not receive an award unless the Contracting Officer determines that the OCI can be avoided or mitigated through the inclusion of a special clause or other appropriate means. The terms of any special clause are subject to negotiation.

If the Contractor provides an agency with support in preparing for and/or conducting acquisitions under this order, the agency may require that the Contractor sign an organizational conflict of interest statement in which the Contractor (and any subcontractors or teaming partners) agree not to submit any quote or provide any support to any firm which is submitting (as prime or subcontractor) any quote for any solicitation resulting from the work under this order. The agency and Contractor shall strive to identify and report situations in which an organizational conflict may result. All potential conflict of interest situations shall be handled in accordance with FAR Subpart 9.5.

All Contractor personnel (to include subcontractors and consultants) who will be personally and substantially involved in the performance of any task under this order which requires the Contractor to act on behalf of, or provide advice with respect to any phase of an agency procurement, as defined in FAR 3.104-4, shall execute and submit an “Employee/Contractor Non-Disclosure Agreement” (Attachment N). This is required prior to the commencement of any work on such task and whenever replacement personnel are proposed under an ongoing task.

Order Closeout It is the intention of the Government to perform closeout procedures on this order. The Contractor agrees to perform those internal functions necessary to support this process in a timely manner. Order closeout will occur after final Government acceptance and final payments have been made for all deliverables under this purchase order.

Invoicing The Contractor shall submit Requests for Payments in accordance with the format contained in GSAM 552.232-25, Prompt Payment (NOV 2009), and shall at a minimum include the following information to have the invoice considered proper for payment.

1. Name and address of the Contractor;

1. Invoice date and number;

1. Contract number, contract line item number and, if applicable, the order number; In addition, the paying number (ACT No.) and the period worked (month worked).

1. Description, quantity, unit of measure, unit price and extended price of the items delivered. To include applicable CLIN or Sub-CLIN in which cost were incurred. The Contractor shall itemize and summarize the approved Trip Report(s) being invoices.

1. Incurred cost of all travel to include name of Government approving official and date approved;

1. Shipping number and date of shipment, including the bill of lading number and weight of shipment if shipped on Government bill of lading;

1. List of all applicable materials and/or services provided under this contract to include the part number, nomenclature, quantity, and the unit and extended price;

1. Terms of any discount for prompt payment offered;

1. Name and address of official to whom payment is to be sent;

1. Name, title, and phone number of person to notify in event of defective invoice;

1. Taxpayer Identification Number (TIN). The Contractor shall include its TIN on the invoice only if required elsewhere in this contract;

1. Electronic funds transfer (EFT) banking information;

1. In addition to the invoice, the following shall be submitted to the Contracting Office in an Excel Spreadsheet with mathematic formulas shown. This information will be coordinated/obtained from the COR or Client POC identified in the solicitation.

Applicable funding document/MIPR numbers and amounts for the invoice submitted, per CLIN. This will be used to allocate the proper amounts against the appropriate MIPR numbers.

Billed total for the CLIN per invoice

The Contractor shall submit evidence that it determined its actual incurred materials costs, including any actual incurred non-labor subcontract costs/prices, to be fair and reasonable. In accordance with FAR 52.212-4(i) (1) (ii), the Contractor is permitted to furnish materials in accordance with the instructions below:

In accordance with FAR 52.212-4(i) (4) (iii) (B), the government shall have access to any documents supporting payment of those invoices pertaining to materials. These documents shall be uploaded no less than once a month in GSA's Information Technology Solution Shop (ITSS).

**The Contractor shall include the following statement on all invoices submitted for payment: “The costs and pricing contained within this invoice do not exceed the allowable costs of the applicable Government contract.”

21.1 Invoice Submission

The contractor must submit invoices electronically by logging into the ASSIST portal (https://portal.fas.gsa.gov), navigating to the appropriate order, and creating the invoice for that order. Upon deployment of the Central Invoice Service, the Contractor shall NOT submit any invoices directly to the GSA Finance Center (neither by mail nor via electronic submission).

Instructions for submitting proper invoices and COR acceptance for payment are as follows:

step 3.

Solutions Shop Home page https://portal.fas.gsa.gov and log into the system.

The Interface page appears.

appears listing the orders awarded to your company.

You can also type the Order ID into the Find a Specific Order box and click on the <<Go>> button.

The Order ID will appear at the top of the list.

those files appear under the File Attachments section.

Otherwise, a small separate window opens asking you:

"Are you sure you want to submit this Acceptance Information document?"

The client or the GSA Customer Service Rep (CSR) will log onto ITSS, edit your "Acceptance Information" and enter whether the invoice and the amounts are accepted, rejected, or partially accepted. At this point, you will be sent an email and the status of the document will be updated to "Accepted", "Rejected", or "Partially Accepted."

If accepted or partially accepted, the Acceptance Information will be sent to Ft. Worth with your invoice for payment.

If rejected, contact the CSR listed on the order to resolve the issue.

Non-Payment for Unauthorized Work No payments will be made for any unauthorized supplies or services or for any unauthorized changes to the work specified herein. This includes any services performed by the Contractor of his own volition or at the request of an individual other than a duly appointed contracting officer. Only a duly appointed contracting officer is authorized to change the specifications, terms, and/or conditions of this resultant task order.

Final Invoice The Contractor shall specifically identify the last invoice as the "Final Invoice." The final invoice shall include the remaining amounts claimed to be due under the task order. It shall include a certification that all subcontractors, suppliers, and consultants have been paid (or will be paid upon Contractor's receipt of payment), and that all Government Furnished or Contractor Acquired Property has been disposed of in accordance with COR direction. This includes return of all ID badges, keys, and any other Government furnished property. A full and accurate inventory, accounting for all lost, stolen or damaged property must also be furnished to the COR before final payment is authorized. The final invoice shall include the Contractor's Release of Claims, Attachment O.

Personal Services The Government is soliciting for and will award a task order for non-personal services. The resultant task order shall not contain any personal services in accordance with Federal Acquisition Regulation (FAR) Section 37.104.

Safeguarding Of Information The Contractor and its employees should exercise the utmost discretion in regard to all matters relating to their duties and functions. They should not communicate to any person any information known to them by reason of their performance of services under this task order which has not been made public, except in the necessary performance of their duties or upon written authorization of the contracting officer. All documents and records (including photographs) generated during the performance of work under this contract should be for the sole use of and become the exclusive property of the U.S. Government.

Furthermore, no article, book, pamphlet, recording, broadcast, speech, television appearance, Elm or photograph concerning any aspect of work performed under this contract should be published or disseminated through any media without the prior written authorization of the contracting officer. These obligations do not cease upon the expiration or termination of this contract. The Contractor should include the substance of this provision in all contracts of employment and in all subcontracts hereunder.

Applicable Directives/Documents See Attachments

Contracting Officer’s Representative The Contracting Officer may designate in writing one or more Government employees, by name and position title, to take action for the Contracting Officer under this contract. Each designee shall be identified as a Contracting Officer's Representative (COR). Such designation(s) shall specify the scope and limitations of the authority so delegated; provided, that the designee shall not change the terms or conditions of the contract, unless the COR is a warranted Contracting Officer and this authority is delegated in the designation.

Safety and Environmental The Contractor shall comply with the Office of Federal Procurement Policy Green Acquisition initiatives as identified in accordance with the policies referenced at http://www.whitehouse.gov/omb/procurement_index_green.

Contractor Employee Guidelines The Contractor and subcontractors shall not employ or continue to employee personnel on the task order if such persons are identified to the Contractor by the COR as a potential threat to the health, safety, security, general well-being, or operational mission of the installation and its population.

Notice Regarding Late Delivery The Contractor shall notify the COR and Contracting Officer as soon as it becomes apparent to the Contractor that a scheduled delivery will be late. The Contractor shall include in the notification the rationale for late delivery, the expected date for the delivery and the project impact of the late delivery. The COR will review the new schedule and after consulting with the Contracting Officer, provide guidance to the Contractor.

Period of Performance The period of performance is a one-year base period from date of award and four (4) one-year option periods. The first 30 days will be the transition period followed by 11 months of full performance.

CONTRACTUAL HISTORY OF THIS REQUIREMENT:

Services are currently being performed by Enterprises Services LLC, Herndon, VA. Task order is a six (6) month order at a total price of $226,709.33.

Previous award was to Enterprise Services LLC, Herndon, VA. Task order was for five (5) years and 6 months at a total price of $2,538,147.82.

Government Point of Contacts Contracting Officer:

General Services Administration Federal Acquisition Service (FAS), AAS One World Trade Center, 55th Floor New York, NY 10007-2140 Work: 347-525-5151 Email: charles.ade@gsa.gov

Contract Specialist:

General Services Administration Federal Acquisition Service (FAS), AAS One World Trade Center, 55th Floor, Room 55W10F New York, NY 10007-2140 Work: 212-264-8732 Email: janice.hartley-rodriques@gsa.gov

Quotation Requirements and Submissions General Instructions In order to effectively and equitably evaluate all quotations, the Contracting Officer must receive information sufficiently detailed to clearly address submission requirements as outlined below. The quotations sought by this solicitation shall be contained in three separate volumes with sub-factors as follows:

Volume I: Technical Capability (15 page limitation not including staffing plan)

1. Technical and Management Approach

2. Staffing Plan

3. Quality Control

a. Following are the items to be submitted and their respective delivery dates:

Deliverable No Later Than Date

Volume I 4:30 PM ET June 10, 2019 Volume II 4:30 PM ET June 10, 2019 Volume III 4:30 PM ET June 10, 2019

b. Please submit all required information before the specified closing date. All responses shall be emailed to Janice.Hartley-Rodriques@gsa.gov. All Volumes I, II and III shall be submitted via email. No other quotation submission methods will be accepted.

c. Offerors shall have Past Performance Questionnaires (Attachment Q) completed for each of the contracts referenced. The Past Performance Questionnaire is to be sent directly to the Contracting Office via email to janice.hartley-rodriques@gsa.gov by the Company/Agency completing the questionnaire.

**The Past Performance Questionnaires are requested to be received a week prior to the closing time/date of the RFQ. Offerors are responsible for ensuring the questionnaires are completed by their references and are submitted to the Contracting Office.

d. In order to be considered for award, offerors must be registered with IT Solution. Award will only be made through IT Solutions.