Atch_7_-_PP_Questionnaire.docx

HTC711-13-R-D001

ATTACHMENT 7

Recent and Relevant Past Performance

USTRANSCOM

HTC711-13-R-D001, TRANSCOM Reference Data Management

Please provide concise comments regarding your overall assessment of the contractor’s performance on the contract or workload identified below. Your ratings (i.e. Satisfactory, Exceptional, etc.) should include comments for any question rated exceptional or lower than satisfactory. Definitions for ratings are provided on page 5. Please respond by sending the entire completed questionnaire, including these instructions, via e-mail to the address below.

Index Number _____________________ (To be completed by USTC/TCAQ upon receipt of completed questionnaire.)

I. WORK PERFORMED IDENTIFICATION

Contractor (Company/Division):

Contract Number/Type (FFP, CPFF, etc):

Work Performed Title:____________________________________________________________________

Brief Description of Work Performed:________________________________________________________

Dollar value:____________________________________________________________________________

Period of Performance:____________________________________________________________________

II. RESPONDENT(S) TO QUESTIONNAIRE

Name:____________________________________________________________________________ Position/Title:______________________________________________________________________ Business Address:___________________________________________________________________ Relation to Program:_________________________________________________________________ Phone:(DSN)__________________________(Commercial)__________________________________ FAX:(DSN)__________________________(Commercial)__________________________________ Email Address:______________________________________________________________________ Other suggested points of contact:___________________________________________________________

Give a brief, general description of what the contractor was required to provide/deliver. Please note that if your response indicates a weakness in the contractor’s performance, a notification may be submitted to the contractor, and they may be made aware of the comment. The contractor will not be made aware of the commenter’s name or office.

REMARKS:___________________________________________________________________________

III. PERFORMANCE EVALUATION

NOTE: Remarks may be continued on separate pages. Please identify category and question number.

1. Staffing

a. Were the types of personnel (skill, expertise, and certification level) the contractor used adequate to accomplish the effort without Government intervention?

Exceptional____Very Good____Satisfactory____Marginal____Unsatisfactory____N/A____

REMARKS:____________________________________________________________________________

b. Did the contractor provide replacement personnel of the same quality, skills, and certification level of vacancies with minimum disruption to the support effort?

Exceptional____Very Good____Satisfactory____Marginal____Unsatisfactory____N/A____

REMARKS:____________________________________________________________________________

c. Did the contractor provide personnel meeting the DOD 8570 requirement?

Exceptional____Very Good____Satisfactory____Marginal____Unsatisfactory____N/A____

REMARKS:____________________________________________________________________________

d. How effective was the contractor in aligning and re-aligning resources (personnel and other) to meet varying workloads?

Exceptional____Very Good____Satisfactory____Marginal____Unsatisfactory____N/A____

REMARKS:____________________________________________________________________________

e. How would you rate the contractor’s emphasis on customer satisfaction?

Exceptional____Very Good____Satisfactory____Marginal____Unsatisfactory____N/A____

REMARKS:____________________________________________________________________________

2. Technical Approach

a. How would you rate the contractor's overall technical approach?

Exceptional____Very Good____Satisfactory____Marginal____Unsatisfactory____N/A____

REMARKS:____________________________________________________________________________

b. How effective was the contractor in accomplishing planned project activities/requirements within the established milestones/timeframes?

Exceptional____Very Good____Satisfactory____Marginal____Unsatisfactory____N/A____

REMARKS:____________________________________________________________________________

c. How effective was the contractor in accomplishing quality checks to ensure that the final deliverables met the Performance Work Statement requirements?

Exceptional____Very Good____Satisfactory____Marginal____Unsatisfactory____N/A____

REMARKS:____________________________________________________________________________

d. How effectively did the contractor perform database administration and maintenance particularly in an Oracle environment?

Exceptional____Very Good____Satisfactory____Marginal____Unsatisfactory____N/A____

REMARKS:____________________________________________________________________________

e. How effectively did the contractor operate and maintain a virtual server environment?

Exceptional____Very Good____Satisfactory____Marginal____Unsatisfactory____N/A____

REMARKS:____________________________________________________________________________

f. How effectively did the contractor manage large volumes of data, particularly relating to the Department of Defense and Transportation communities?

Exceptional____Very Good____Satisfactory____Marginal____Unsatisfactory____N/A____

REMARKS:____________________________________________________________________________

g. How effectively did the contractor model and design database tables and views to meet customer requirements?

Exceptional____Very Good____Satisfactory____Marginal____Unsatisfactory____N/A____

REMARKS:____________________________________________________________________________

h. How effectively did the contractor draft proper documentation and perform the necessary steps to obtain and/or maintain a Government system accreditation (i.e. DIACAP)?

Exceptional____Very Good____Satisfactory____Marginal____Unsatisfactory____N/A____

REMARKS:____________________________________________________________________________

i. How effectively did the contractor coordinate and interact with customers and peers to develop technical solutions to complex problems.

Exceptional____Very Good____Satisfactory____Marginal____Unsatisfactory____N/A____

REMARKS:____________________________________________________________________________

j. How effectively did the contractor develop and document solutions to interface with other systems via database to database, XML, SFTP, etc.?

Exceptional____Very Good____Satisfactory____Marginal____Unsatisfactory____N/A____

REMARKS:____________________________________________________________________________

k. How effectively did the contractor design, develop, and maintain web pages to view and manage complex datasets?

Exceptional____Very Good____Satisfactory____Marginal____Unsatisfactory____N/A____

REMARKS:____________________________________________________________________________

l. Were there any penalties for non-performance assessed against the contractor and if so, to what extent?

Yes ___________ No_______

REMARKS:____________________________________________________________________________

3. Cost Control.

a. If the contract was other than firm fixed price, did the contractor use effective methods and effective cost controls?

Yes___________ No_______

REMARKS:____________________________________________________________________________

4. Contractor’s Overall performance

Exceptional____Very Good____Satisfactory____Marginal____Unsatisfactory____N/A____

REMARKS:____________________________________________________________________________

5. Would you award to this contractor in the future?

Yes___________ No_________ If “no”, why?_____________________________________________________________________________

Any additional comments: ________________________________________________________________________________________

DOD uses a common DOD assessment rating system to evaluate a contractor’s past performance. Ratings range from “Unsatisfactory” to “Exceptional”.