DRAFT Performance Work Statement_TRANSS II.pdf
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- TRANSS II Federal contract opportunity
- Solicitation number
- HTC711-12-R-R011
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DRAFT VERSION OF PERFORMANCE WORK STATEMENT
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ATTACHMENT 1
PERFORMANCE WORK STATEMENT (PWS)
TRANSPORTATION SAFETY AND SECURITY (TRANSS) INSPECTION
TABLE OF CONTENTS
1.0 Scope Of Work
2.0 Governing Directives And Regulations
3.0 Inspections
4.0 Description Of Service
5.0 Contractor Plans
6.0 Deliverables
7.0 Information Management
8.0 Personnel Requirements
9.0 Hours Of Operation
10.0 Safety
11.0 SECURITY (Physical, Personnel, Information, Operations, Industrial Security And Anti- Terrorism/Force Protection) Requirements
12.0 Invoices
13.0 Contractor Manpower Report (CMR)
14.0 Combating Trafficking In Persons
15.0 Service Delivery Summary (SDS)
APPENDICES
APPENDIX A – Definitions APPENDIX B – Governing Directives APPENDIX C – List Of Installations APPENDIX D – Vendor Assessment Guidelines For Twenty Critical Security Controls For Effective Cyber Defense: Consensus Audit Guidelines (CAG)
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PERFORMANCE WORK STATEMENT (PWS)
TRANSPORTATION SAFETY AND SECURITY (TRANSS) INSPECTION
1.0 SCOPE OF WORK. The contractor shall furnish the necessary labor, business approach and strategy necessary to provide the schedule of inspections and perform the inspection of corporate headquarters, terminals, facilities, yards, equipment, and in-transit operating procedures of carriers who are approved to transport Department of Defense (DOD) cargo. In addition, contractor shall provide the reports identified in this Performance Work Statement (PWS). A list of definitions is at Appendix A.
2.0 GOVERNING DIRECTIVES AND REGULATIONS. All referenced federal laws, codes, directives, and instructions are available at the designated web sites. Contractor shall comply with those publications coded mandatory. Supplements and/or amendments to mandatory publications may be issued during the life of the contract and are in full effect on the date specified or upon publication if no date is specified. Contractor shall ensure all mandatory publications are posted and current. Contractor shall remain current on all local, state and federal regulatory changes within the transportation industry. As changes occur, contractor shall provide updates to the Contracting Officer’s Representative (COR). A list of directives is at Appendix B.
3.0 INSPECTIONS. Contractor shall conduct inspections of carrier compliance in accordance with applicable federal, state, local, DOD and Military Surface Deployment and Distribution Command (SDDC) regulations as identified in Appendix B.
4.0 DESCRIPTION OF SERVICE.
4.1 GOVERNMENT RESPONSIBILITIES. The government will accomplish the following:
4.1.1 Provide a list of approved DOD carriers and the number and types of inspections to be conducted.
4.1.2 By the first government business day of each month, but not later than the seventh calendar day of each month, provide contractor the number and types of inspections to be conducted for the following month. Inspections will be for corporate, facility, DOD installation/activity in-transit surveillance (ITS) and/or Standards of Service and Safety (SSS).
4.1.3 Approve or modify contractor inspection schedule within three business days after receipt from contractor.
4.1.4 Provide carrier e-mail addresses to the contractor.
4.1.5 Provide an updated approved DOD carrier list as applicable.
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4.1.6 Provide a list of government installations. The current list of Government Installations is at Appendix C.
4.1.7 Issue orders for service to contractor utilizing the process at paragraph 4.1.2.
4.2 CONTRACTOR RESPONSIBILITIES. Contractor shall accomplish the following:
4.2.1 Accept orders for service from the designated government representative and perform inspections in accordance with the number and types of inspections identified by the government.
4.2.2 By the tenth government business day of each month, provide the government a schedule containing carriers by name, corporate and facility locations, DOD installation/activity locations where contractor will accomplish the in-transit surveillance (ITS), and/or Standards of Service and Safety (SSS) inspections.
4.2.3 Prior to directing inspections, verify carrier information, such as facility location, and coordinate access for inspectors.
4.2.4 Establish points of contact for each inspection location, coordinate all requirements, and obtain all documentation necessary to complete the inspections.
4.2.5 Determine traffic volume in support of SSS and ITS inspections.
4.2.6 Report erroneous information pertaining to carriers or installations within seven working days after approval of inspection schedule.
4.2.7 Send summary inspection reports, as outlined in paragraph 6.1, with a rating of pass to carriers via e-mail with an attached form letter (provided by the COR) to the carrier’s CEO or designated representative with a copy to the COR.
4.2.8 Send findings and failures to the COR for processing.
4.3 CORPORATE INSPECTIONS. Contractor shall schedule corporate inspections and provide verbal notification to the carrier a minimum of seven business days prior to the carrier’s corporate inspection. Corporate inspections consists of a review of all relevant corporate records, policies and procedures and shall include, but is not limited to, the following elements:
administrative procedures (according to Department of Transportation (DOT) authority), training, driver records, hiring practices, record keeping, and operating procedures relating to Hazardous Materials (HAZMAT), Arms, Ammunitions and Explosives (AA&E) and freight all kinds (FAK) in accordance with applicable regulations.
4.4 FACILITIES INSPECTIONS. Contractor shall conduct a no-notice inspection of all scheduled facilities. A facility is defined as any location where freight originates, terminates, or is handled in the transportation process, as well as any location where carriers perform daily
DRAFT Page 4 of 24 operations. Facilities inspections are based on commodities being stored or processed, to include, compliance in areas such as: safety, security, emergency planning, plans, communications, general facility activity, personnel skills and qualifications, and operating procedures relating to HAZMAT, AA&E and FAK in accordance with applicable regulations.
4.5 STANDARDS OF SERVICE AND SAFETY (SSS) INSPECTIONS. Contractor shall conduct a physical no-notice inspection of identified carriers’ vehicles at origin. The documentation/Bill Of Lading (BOL) must be in compliance with SDDC/DOT regulations. The suggested training site for Commercial Vehicle Safety Alliance (CVSA) is http://www.cvsa.org/images/levelvibrochure.pdf. Criteria shall be based on CVSA North American Level II Inspection Procedures available at the following link:
http://www.cvsa.org/members/documents/2011/Level%20II%20Inspection%20Procedure%20Re vised%201-05-11.pdf.
4.6 IN-TRANSIT INSPECTIONS AA&E/PSS/DDP. Contractor shall conduct a no-notice inspection of identified carriers’ vehicle at designated installations in accordance with paragraphs 4.6.1, 4.6.2 and 4.6.3. In the event an AA&E, Protective Security Service (PSS) or Dual Driver Protective Service (DDP) shipment is left unattended or is compromised in any way, contractor shall notify the COR or Contracting Officer (CO) within one (1) hour of discovery.
4.6.1 METHODOLOGY. Contractor shall develop a method for prioritizing surveillance based on the volume of DOD business performed by carriers for the commodity of interest (AA&E, HAZMAT, or FAK) and ensure a sampling of installations of each military Service, DLA, and selected DOD transportation/shipping contractor activities. Contractor shall follow vehicles for no less than 200 miles or four hours, whichever comes first, and shall complete an inspection report based on the in-transit surveillance. In the event of accidents or incidents, inspectors shall notify SDDC by telephone at (800-526-1465) within one hour of discovery. Inspectors shall remain with the truck and provide hourly updates to SDDC until law enforcement arrives.
4.6.2 TECHNIQUES. Contractor shall accomplish, but is not be limited to, the following techniques for covert inspections: at the beginning of a vehicle surveillance, contact the Defense Transportation Tracking System (DTTS) duty officer at (800-826-0794) and identify the inspector and vehicle being surveilled; DTTS will provide inspector the year, make, model, color and license number of surveilled vehicle; once surveillance has been completed, contact DTTS to stop the vehicle for inspection and verify the vehicle data; not set a pattern; vary techniques to accomplish undetected surveillance; use different vehicles during the same surveillance lane;
alternate in-transit pick-up points, origins, carrier initial stops close to origin; and use two inspectors. In cases where contractor loses visual contact with the surveilled vehicle, contractor shall contact DTTS (only one time after the occurrence) to establish the last known location.
Contractor shall re-acquire the location and establish visual contact with the vehicle as quickly as possible. If the vehicle is not re-acquired, contractor shall terminate the surveillance and contact
DTTS.
4.6.3 WRITTEN LOG. Contractor shall produce and maintain a written log of surveillance activities. The log shall include, but is not be limited to, an account of locations, highway(s)
DRAFT Page 5 of 24 traveled, violations observed, time periods involved, stops made and/or pertinent observations.
Contractor shall incorporate a copy of the written log as part of the summary inspection report.
4.6.4 SATELLITE SYSTEM. All AA&E/PSS/DDP shipments, except for Military Security Escort Vehicles (SEV) shipments, shall be stopped by contractor to test the satellite system/panic button through DTTS, and to out-brief the drivers. The drivers will be approached at the conclusion of the inspection if the truck is stopped at a rest area or truck stop. If the truck is in transit, contractor shall call the DTTS duty officer using the 24/7 access line (1-800-826-0794) approximately one hour before the inspection is complete. Contractor shall provide the following information to the DTTS duty officer: the carrier name, truck/tractor number, present location of the inspector, and recommended location for the driver to stop for an out brief. The DTTS duty officer will contact the carrier’s dispatcher to coordinate the out-brief location with contractor. If the DTTS duty officer cannot be reached or cannot provide support, contractor is authorized to contact the carrier’s dispatcher.
4.7 IN-TRANSIT INSPECTIONS HAZMAT (NON AA&E/PSS/DDP)/FAK. Inspections of certain HAZMAT/FAK shipments as authorized by the COR shall be performed based on the approved process.
4.7.1 METHODOLOGY. Contractor shall follow vehicles for no less than 100 miles or two hours, whichever comes first, and complete the inspection report based on the in-transit surveillance. Shipments will not be stopped unless warranted by a specific violation, in which case SDDC will be notified by telephone at (618-220-6885) to assist contractor in stopping the carrier. If the vehicle is already stopped, contractor can perform an out-brief with the driver.
4.7.2 TECHNIQUES. Contractor shall use, but is not be limited by, the following techniques for covert inspections: not set a pattern; vary techniques to accomplish undetected surveillance;
use different vehicles during the same surveillance lane; alternate in-transit pick-up points, origins, carrier initial stops close to origin; and use two inspectors.
4.7.3 WRITTEN LOG. Contractor shall produce and maintain a written log of surveillance activities. The log shall include, but is not be limited to, an account of locations, highway(s) traveled, violations observed, time periods involved, stops made, and/or pertinent observations.
Contractor shall incorporate a copy of the written log as part of the summary inspection report.
4.8 TRAVEL. Contractor shall be reimbursed for travel-related costs associated with all ordered inspections. Travel costs shall be reimbursed in accordance with the Joint Travel Regulations (JTR). Travel cost expended without the express direction of the Contracting Officer or COR will be provided at no additional cost to the government. Approval of contractor’s monthly inspection schedule shall represent implicit approval of travel under this contract.
4.9 COMPLETE IN-TRANSIT INSPECTIONS. An in-transit inspection shall be considered complete when contractor has coordinated traffic volume, received a bill of lading from the Transportation Office at a designated installation, and has completed in-transit surveillance in accordance with the mileage or hour surveillance requirement. Payment to contractor shall be at the price agreed upon for the type of inspection executed.
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4.10 PARTIAL IN-TRANSIT INSPECTIONS. If contractor has performed all coordination efforts in sufficient time to perform in-transit inspections and circumstances beyond the contractor’s control occur, such as carrier’s vehicles does not arrive, carrier’s vehicle is loaded too late to start an inspection, or if the inspector is unable to complete the inspection in accordance with the mileage and hour requirements, the inspection shall be terminated for the day and considered partially performed. In the event the inspector loses visual contact with the surveilled vehicle, and surveillance is terminated, the inspection will be considered partially performed. Contractor shall notify the COR of all partial in-transit inspections within 24 hours of the occurrence, both by telephone at (618-220-6885) and by e-mail at usarmy.scott.sddc.mbx.carrier-performance@mail.mil. Payment for partial in-transit inspections will be negotiated by the Contracting Officer and Contractor.
5.0 CONTRACTOR PLANS. Contractor shall review the PWS and establish and maintain a comprehensive plan that demonstrates how the contractor will accomplish each task. Contractor shall provide a copy of the plan to the Contracting Officer. The plan must contain inspection checklists and clearly explain management of the operations, staffing, quality control, and information management systems. The plan may be adjusted when performance results in unsatisfactory service, additional tasks are added, or contractor develops an improved process to accomplish a task. Contractor shall include the following: inspections by type of commodity/protective service, AA&E/PSS/DDP and HAZMAT/FAK (include critical and non-critical inspection and knowledge elements); a training program; and a quality control program.
Each inspection plan, when approved by the government shall be incorporated into the contract and shall define the acceptable criteria for that inspection type.
5.1 QUALITY CONTROL PROGRAM. Contractor shall establish a Quality Control Program described by the submission of a Quality Control Plan (QCP) to ensure all PWS performance objectives are met. Contractor shall revise the plan as necessary or if notified by the Government. A revised QCP must be submitted to the Contracting Officer for approval within ten business days of the revision. The plan shall include a file containing all actions taken to identify and address deviations of service. Contractor shall make this file available to the Contracting Officer upon request. The completed file shall be submitted to the Contracting Officer within thirty calendar days of the completion/termination of this contract. Contractor shall be responsible for maintaining all performance records for three years after final payment.
The plan shall address, but is not be limited to, the following:
5.1.1 An inspection system covering all services in the contract.
5.1.2 A method of identifying deficiencies in the quality of services performed before the level of performance is unacceptable.
5.1.3 Frequency of inspections.
5.1.4 Method for documenting deficiencies.
5.1.5 Method for informing the government of deviations of service and status of corrections.
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5.1.6 Actions that will be taken to assure quality service to the government and a process by which contractor will correct service failures which occur through fault or negligence of contractor.
5.1.7 A file of all quality control inspections, inspection results, corrective action(s) taken, and actions taken by contractor to control the production of outputs to ensure they conform to contract requirements.
5.2 TRAINING. Contractor shall establish and maintain a training program that includes at a minimum: new hire training; refresher training on new regulations and changes in the transportation industry; an annual training program; and directives cited in the PWS. Records for all personnel delivering and receiving annual and incremental training shall be maintained and made available to the government upon request. Contractor shall designate an individual, other than the Program Manager, to be responsible for the training program.
5.3 TRANSITION OF OPERATIONS PLAN. Contractor shall submit a written Transition Plan to the Contracting Officer within five (5) business days of contract award. The Transition Plan shall describe the implementation steps the contractor will take to become operational by the performance start date.
6.0 DELIVERABLES. Contractor shall provide the deliverables at paragraph 6.5. Deliverables shall comply with the performance threshold at paragraph 15.0. Deliverables shall be current, accurate, and complete. Deliverables found to be inaccurate, outdated, or incomplete shall be corrected and resubmitted to the government within two (2) working days of notice of report deficiencies at no additional cost to the government.
6.1 SUMMARY INSPECTION REPORTS. Reports shall be provided via e-mail attachment within five working days of inspection completion. Contractor is responsible for the completeness, accuracy and quality of the final report for all inspections, to include discussions and carrier rebuttals. Final reports shall be void of incorrect/incomplete regulatory references, incorrect type of inspection conducted, inconsistent origin and destination, and any other clerical errors. Deficiencies related to the inspection process occurring in the field (i.e., when an inspection has begun and for any reason is incomplete) as well as specific circumstances for each deficiency shall be documented in the report.
6.1.1 Summary inspection reports shall include findings or carrier failure as a result of the inspection. Contractor shall recommend corrective actions to the COR for implementation by the carrier.
6.2 MONTHLY INSPECTION REPORTS. Contractor shall provide monthly inspection reports that shall include but is not limited to the following information: total inspections for the month including information such as inspection type, mode, pass/fail, findings and trends that were noted during the inspections. Reports shall be provided electronically to the COR not later than the fifth business day of the month following the end of the reporting month.
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6.2.1 Contractor shall provide a separate monthly report for AA&E/PSS/DDP carrier inspections. The COR will provide the contractor a list of AA&E/PSS/DDP carriers.
6.3 QUARTERLY INSPECTION REPORTS. Contractor shall provide quarterly inspection reports that shall include, but is not limited to, the following information: total inspections for the quarter (based on the Government Fiscal Year) including inspection type, mode, pass/fail, findings, non-compliance with Compliance, Safety, and Accountability (CSA) and trends that were noted during the inspections. Reports shall be provided electronically to the COR not later than the fifth business day of the month following the end of the reporting quarter.
6.3.1 Contractor shall provide a separate quarterly report for AA&E/PSS/DDP carrier inspections.
6.4 AD-HOC REPORTS. Contractor shall provide Ad-Hoc reports as needed by the Government that will include information related to inspections completed such as name of specific carrier and statistics.
6.5 DELIVERABLES.
PWS Task Deliverable Title Final Due Paragraph
6.1 Summary Inspection Reports
Final report for all inspections, to include discussions and carrier rebuttals, deficiencies, and recommendations for corrective actions
Via e-mail attachment within five working days of inspection completion
Paragraph 6.2
Monthly Inspection Reports
Total inspections for the month including inspection type, mode, pass/fail, findings and trends.
Separate monthly report for AA&E/PSS/DDP carrier inspections
Electronically not later than the fifth business day of the month following the end of the reporting month
Paragraph 6.3
Quarterly Inspection Reports
Total inspections for the quarter including inspection type, mode, pass/fail, findings, non-compliance with Compliance, Safety, and Accountability (CSA) and trends.
Contractor shall provide a separate quarterly report for AA&E/PSS/DDP carrier inspections.
Electronically not later than the fifth business day of the month following the end of the reporting quarter
Paragraph 6.4
Ad-Hoc Reports within three days of request
Information related to inspections completed Electronically or as requested by the COR
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Paragraph
7.1 Data Collection, Processing and Distribution
Disc(s) containing all records of inspections conducted during the period of performance.
Mailed no later than the 10th business day of the month following the end of the period of performance
7.0 INFORMATION MANAGEMENT. Contractor shall implement a secure single repository of all completed inspection reports using a web-based solution to create, track, report and otherwise manipulate the inspection, plan, and report information.
7.1 DATA COLLECTION, PROCESSING, AND DISTRIBUTION. Contractor shall provide data receipt, transmission, and reporting requirements utilizing the web-based solution. At the end of each quarterly period, contractor shall provide a disc(s) containing all records of inspections conducted during the quarter.
7.1.1 The Contractor shall be responsible for implementing security measures and correcting security vulnerabilities based on industry standards for the solution being used.
8.0 PERSONNEL REQUIREMENTS.
8.1 CONTRACTOR’S TRANSS PROGRAM MANAGER. Contractor shall designate a TRANSS Program/Contract Manager (P/CM) and alternate(s) who are responsible for contract operations and oversight. The P/CM or alternate(s) shall be available during operating hours as defined in paragraph 9.0. The P/CM and alternate(s) shall have full authority to act on behalf of the contractor on all matters and shall be responsible for the overall management and coordination of work. No later than ten (10) business days after contract award, contractor shall identify in writing to the Contracting Officer, the name, address, and telephone number of the Contractor’s TRANSS P/CM. The P/CM shall be available for in-person, teleconference and video-teleconference coordination meetings and technical support meetings with SDDC representatives, scheduled with no less than five business days notice. Short notice (twenty four hour minimum) meetings to address emergencies or critical situations or incidents are possible.
The P/CM shall be available via cellular telephone to provide after-hours customer service capability and support within one (1) hour of a request for assistance.
8.1.1 QUALIFICATIONS. The Contractor’s TRANSS P/CM must have a minimum of four years experience, within the last ten years, of transportation vehicle management, transportation inspection management or vehicle maintenance facility management in military or civilian operations, or transportation security or law enforcement operations experience in the armed forces/security police or civilian security operations. In addition, the P/CM must have four years of supervisory experience.
8.2 CONTRACTOR EMPLOYEES. Contractor shall ensure all employees, except administrative personnel, employed in the performance of this contract, meet or exceed the following minimum criteria before performing work under this contract: be able to read, write, DRAFT Page 10 of 24 speak and understand English fluently, possess a SECRET security clearance, and be a U.S.
citizen.
8.2.1 Contractor shall notify the Contracting Officer within three working days, in writing, of personnel or security status changes. Contractor shall not employ persons for work on this contract if such employee is identified to contractor by the Contracting Officer as a potential threat to the health, safety, security, or general well being of government or carrier personnel.
8.2.2 Contractor personnel shall present a neat appearance and be easily recognized as a contractor employee and shall wear a visible contractor identification badge. Contractor shall maintain a facility security clearance during the performance period of the contract.
8.3 INSPECTORS. Inspectors must have a minimum of three years experience within the last ten years, of vehicle fleet management/maintenance or other carrier safety experience, civilian or military. Inspectors shall have a working knowledge of DOT, DOD, state and local transportation regulations. Inspectors should be located on a regional basis to lower the total cost to the government.
8.3.1 QUALIFICATIONS. Contractor shall not employ any person who is an employee of the U.S. Government if employing that person would create a conflict of interest. Additionally, contractor shall not employ any person who is an employee of the Department of the Army, either military or civilian, unless such person seeks and receives approval in writing from the Contracting Officer. Contractor employees must possess knowledge and understanding of the most current governing directives cited in this PWS.
9.0 HOURS OF OPERATION. Contractor shall maintain normal business hours for coordination with SDDC. Normal business hours are 0800 to 1700 Central Time, Monday through Friday, excluding designated government holidays:
New Year’s Day - 1st day of January Martin Luther King’s Birthday - 3rd Monday of January Washington’s Birthday - 3rd Monday of February Memorial Day - Last Monday of May Independence Day - 4th day of July Labor Day - 1st Monday of September Columbus Day - 2nd Monday of October Veterans Day - 11th day of November Thanksgiving - 4th Thursday of November Christmas Day - 25th day of December
10.0 SAFETY. Contractor shall comply with all federal, state and local authorities having jurisdiction, and with safety and fire regulations promulgated by the Department of Labor Occupational Safety & Health Administration (OSHA) under Title 29, Section 1900 of the Code of Federal Regulations. Contractor is solely responsible for compliance and cost of compliance with federal, state, and local laws and regulations. Contractor shall provide written notification to the Contracting Officer within 24 hours of notification by any federal, state, or local agency
DRAFT Page 11 of 24 that a safety law and/or regulation have been violated. This report shall, at a minimum, provide the following: time and date of occurrence, a description of the violation, required corrective action(s), and a projected correction date.
10.1 VEHICLE REGISTRATION. Registration may be required on U.S. Government installations. All vehicles operated in support of this contract shall be registered, insured, licensed, and safety inspected in accordance with all federal, state, and local regulations.
11.0 SECURITY (PHYSICAL, PERSONNEL, INFORMATION, OPERATIONS,
INDUSTRIAL SECURITY AND ANTI-TERRORISM/FORCE PROTECTION)
REQUIREMENTS. (MANDATORY)
11.1 GENERAL SECURITY INFORMATION. The overall classification of work associated with this PWS is SECRET. Tasks associated with the deliverables in this PWS require SECRET clearance eligibility and access for all contract employees associated, except administrative personnel. All classified material handled by the contract members will be safeguarded and derivatively classified IAW Executive Order (EO) 12958 and per SDDC Regulation 380-5 (Information Security Regulation) and all applicable Office of the Secretary of Defense (OSD) Classification Guides. A completed/signed DD 254 is attached to this PWS for classification and subsequent security requirements.
11.2 PERSONNEL CLEARANCE (PCL) / INVESTIGATION REQUIREMENTS. Personnel working this contract will require a favorably completed National Agency Check with Local Credit (NACLC), resulting in SECRET eligibility (or higher) when adjudicated by the Defense Industrial Security Clearance Office (DISCO). Interim Secret clearance eligibility is accepted provided it was granted by DISCO. The Facility Security Officer (FSO) is responsible for ensuring NACLC investigations are submitted to DISCO and a minimum of Interim SECRET granted prior to contract start day. This requirement mandates the contractor have a minimum Facility Clearance Level (FCL) at the SECRET (or higher) level.
11.3 COMPANY FACILITY CLEARANCE (FCL). The awarded contract company (and subcontract companies) must have a valid FCL at the SECRET level or higher. Interim Secret FCL’s are acceptable provided they are not expired prior to final adjudication by Defense Security Service (DSS). FCL procedures and security guidelines for adjudicative requirements are outlined in DoD 5220.22-M, DoD 5200.22-R and AR 380-67. FCL is required upon contract start date. Safeguarding of classified information at the contractor facility is not authorized.
11.4 CLEARANCE / INVESTIGATION VALIDATION CHECKS. Upon award of this contract, and at least 7 days prior to performance start, the names and social security numbers of all contract employees supporting this contract will be submitted to SDDC G-2 for vetting in the Joint Personnel Adjudication System (JPAS) to ensure investigative requirements have been obtained before contract start date. If contract member does not have the appropriate investigative requirement, the contract employee will be denied the ability to work in support of this contract.
11.5 INSTALLATION ACCESS. Contractors will comply with base access and control
DRAFT Page 12 of 24 procedures. Installation access requires a Transportation Worker’s Identification Card (TWIC).
Contract company shall ensure all employees possess a valid TWIC. If a contract member does not have a valid TWIC, the contract employee will be denied the ability to work in support of this contract.
11.6 IN/OUT-PROCESSING. Upon termination or completion of this contract, the contractor employee shall surrender all Government supplies, materials, classified material and equipment to the COR. In addition, any security badges and/or access cards issued will be turned into the issuing agency. This will be accomplished on the last day of the contract or upon any termination/reassignment of a contract employee. CORs who obtain security badges or access cards due to short notice terminations or release of contract employees will return them to the issuing agency.
11.6.1 Security briefing/debriefing statement (Standard Form 312) will be completed upon start/completion of the contract. Forms will be completed by the Facility Security Officer and maintained by the contract company.
11.7 SECURITY TRAINING. Contractor employees shall complete the following training within 30 days of contract start as prescribed by DOD, Army and SDDC Regulations: Operations Security (OPSEC), Threat Awareness and Reporting Program (TARP), and DOD Antiterrorism Level 1 Training.
11.7.1 Contractor employees will report training completion to the COR.
11.8 SECURITY PERMISSIONS ON DOD SYSTEMS. The contractor shall ensure the roles/privileges assigned to contract employees on the Government computing platforms are limited to the roles/privileges essential to that individual’s performance of his/her assignments.
These roles/privileges can be limited or revoked by the Government for any reason.
11.9 SECURITY COMPLIANCE / DEVIATIONS. If the Government notifies the contractor that the employment or the continued employment of any contractor employee is prejudicial to the interests or endangers the security of the United States of America, that person shall be removed and barred from the worksite.
11.9.1 Circumstances surrounding the removal of contract employees include security deviations/incidents and credible derogatory information received or uncovered on contract members during the course of the contractual period. The contract company shall make any changes necessary in the appointment(s).
11.9.2 Contracting officers or contracting officer representatives will ensure Army contractors with security clearances comply with threat awareness and reporting requirements specified in AR 381-12. Additionally, persons employed by Army contractors will report threat-related incidents, behavioral indicators, and other matters of Counter-Intelligence (CI) interest specified in AR 381-12, chapter 3, to the Facility Security Officer, the nearest military CI Office, the Federal Bureau of Investigation, or the Defense Security Service.
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11.9.3 Operations Security (OPSEC): All information furnished to the Contractor is to be used FOR OFFICIAL USE ONLY (FOUO). The Contractor is required to be aware of OPSEC requirements from SDDC. Information determined as FOUO or included as part of the OPSEC Essential Elements of Friendly Information (EEFI) is not to be released to the public.
11.10 FPCON IMPACT ON WORK LEVELS (US INSTALLATION ONLY)
11.10.1 Contractors are not considered mission essential in this PWS; therefore, access to the installation during increased force protection condition (FPCON) CHARLIE and DELTA is not authorized.
11.11 SECURITY REGULATION COMPLIANCE. The contractor will be required to comply with all security regulations and directives as identified herein, and other security requirements in this contract. The contractor shall not divulge any financial, planning, programming, or budgeting information without the express consent of the Government as outlined in Operational Security (OPSEC) and Information Security regulations.
11.12 SECURITY REGULATION GUIDANCE.
11.12.1 Department of Defense (DoD):
2000.12 (DoD Antiterrorism (AT) Program)
2000.16 (DoD Antiterrorism (AT) Standards) 5200.1-R (DoD Information Security Program) 5200.2-R (DoD Personnel Security Program) 5200.08-R (DoD Physical Security Program) 5220.22-M (National Industrial Security Program Operating Manual) 5220.22-R (National Industrial Security Program)
8500.1 (Information Assurance (IA))
8500.2 (Information Assurance (IA) Implementation) DoD regulations found at: http://www.dtic.mil/whs/directives/corres/pub1.html
11.12.2 Army:
AR 25-2 (Information Assurance) AR 380-5 (Department of the Army Information Security Program) AR 380-20 (Restricted Areas) AR 380-49 (Industrial Security Program) AR 380-67 (Personnel Security Program) AR 381-12 (Threat Awareness and Reporting Program) AR 525-13 (Antiterrorism) AR 530-1 (Operations Security) Army regulations found at: http://armypubs.army.mil/
11.12.3 SDDC:
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SDDC Regulation 190-13 (SDDC Physical Security Program) SDDC Regulation 380-2 (SDDC Operations Security Program) SDDC Regulation 380-5 (SDDC Information Security Program) (Provided upon request from SDDC G2 at SAFB)
11.12.4 Forms:
DD 254, DoD, Contract Security Classification Specification DoD forms found at: http://www.dtic.mil/whs/directives/corres/pub1.html
11.12.5 HQ SDDC Industrial Security Point of Contact:
Jacqueline Wheeler 1 Soldier Way
SDDC G-2
SAFB, IL. 62225
Commercial: 618-220-6558 Email at jacqueline.c.wheeler.civ@mail.mil
HQ SDDC G2 Approval: Jacqueline Wheeler, 28 March 2012 HQ SDDC G2 Tracking #: HQSDDCG2-071-12
12.0 INVOICES. Contractor shall submit a copy of travel expenses electronically to the COR for review and approval in the prescribed Excel format.
12.1 Payments shall be made on a calendar month (30 day) basis in arrears. Upon receipt of contractor's itemized invoice, a DD 250 will be initiated by the COR and an acceptance date entered on the DD 250. Payments will be made 30 calendar days from the acceptance date in accordance with the Prompt Payment Act.
12.2 Payment will be made on each inspection completed and accepted. Invoices shall be sent to SDDC Scott AFB, 1 Soldier Way, ATTN: AMSDDC-G9-QA, Scott AFB, IL 62225-5006.
13.0 CONTRACTOR MANPOWER REPORT (CMR). The Office of the Assistant Secretary of the Army (Manpower & Reserve Affairs) operates and maintains a secure Army data collection site where the contractor will report ALL contractor manpower (including subcontractor manpower) required for performance of this contract. The contractor is required to completely fill in all the information in the format using the following web address https://cmra.army.mil/.
13.1 The required information includes: (1) Contracting Office, Contracting Officer, Contracting Officer’s Technical Representative; (2) Contract number, including task and delivery order number; (3) Beginning and ending dates covered by reporting period; (4) Contractor name, address, phone number, e-mail address, identity of contractor employee entering data; (5) Estimated direct labor hours (including sub-contractor); (6) Estimated direct labor dollars paid this reporting period (including sub-contractor); (7) Total payments (including subcontractor);
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(8) Predominant Federal Service Code (FSC) reflecting services provided by contractor (and separate predominant FSC for each sub-contractor if different); (9) Organizational title associated with the Unit Identification Code (UIC) for the Army Requiring Activity (the Army Requiring Activity is responsible for providing the contractor with its UIC for the purposes of reporting this information); (10) Locations where contractor and sub-contractors perform the work (specified by zip code in the United States and nearest City, Country, when in an overseas location, using standardized nomenclature provided on website); (11) Presence of deployment or contingency contract language, and, (12) Number of contractor and sub-contractor employees deployed in theater this reporting period (by country).
13.2 As part of its submission, the contractor will also provide the estimated total cost (if any) incurred to comply with this reporting requirement. Reporting period will be the period of performance not to exceed 12 months ending September 30 of each government fiscal year and must be reported by 31 October of each calendar year.
13.3 The Contracting Officer’s Representative (COR) or Technical Representative (COTR) creates the contract record and the contractor completes it.
13.4 Contractors may use a direct XML data transfer to the database server or fill in the fields on the website. The XML direct transfer is a format for transferring files from a contractor's systems to the secure web site without the need for separate data entries for each required data element at the web site. The specific formats for the XML direct transfer may be downloaded from the web site. If you need assistance or have questions about CMR, please contact the CMR Helpdesk by phone at 703-377-6199 or E-mail contractormanpower@hqda.army.mil.
13.5 Note: For in-theater contracts, requiring activities have the option of requiring more frequent reporting. Information from the secure web site is considered to be proprietary in nature when the contract number and contractor identity are associated with the direct labor hours and direct labor dollars. At no time will any data be released to the public with the contractor name and contract number associated with the data. For internal Army analysis, the reports and queries from the database shall not contain proprietary data.
14.0 COMBATING TRAFFICKING IN PERSONS
14.1 The Contractor shall inform the Contracting Officer and COR immediately of—
14.1.1 Any information it receives from any source (including host country law enforcement) that alleges a Contractor employee, subcontractor, or subcontractor employee has engaged in conduct that violates FAR clause 52.222-50; and
14.1.2 Any actions taken against Contractor employees, subcontractors, or subcontractor employees pursuant to FAR clause 52.222-50.
41.2 If no violation occurred during a period of performance, the Contractor shall provide the Contracting Officer a statement indicating there were no violations to the combating trafficking
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15.0 SERVICE DELIVERY SUMMARY (SDS).
Performance Objective
PWS
Paragraph
Performance Measure Performance Standard
Corporate Inspections
4.3 Complete scheduled
Corporate Inspections
Current, accurate and complete reports with no more than a total of five (5) validated errors per month
Facilities Inspections
4.4 Complete scheduled
Facilities Inspections
Current, accurate and complete reports with no more than a total of five (5) validated errors per month
In-Transit Surveillance
4.6 Complete scheduled In-
Transit Inspections
Current, accurate and complete reports with no more than a total of five (5) validated errors per month
Standards of Service and Safety (SSS) Inspections
4.5 Complete scheduled SSS
Inspections
Current, accurate and complete reports with no more than a total of five (5) validated errors per month
Inspection / Ad Hoc Reports
6.1, 6.2, 6.3, 6.4
Services and Deliverables are completed in an accurate and timely manner
Contractor shall complete services and deliverables 95% on time with no more than five
(5) validated errors or complaints in each month
Data Collection, Processing, And Distribution
7.1 Provide disc(s) containing
all records of inspections conducted during the quarter
Mailed within no later than the 10th business day of the month following the end of the period of performance
Combating Trafficking In Persons
14.1 Immediately notify the
Contracting Officer and COR of all violations
100% reporting of each violation
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APPENDIX A - DEFINITIONS
CARRIER, FREIGHT, DOD APPROVED CARRIER. Any individual, company or corporation commercially engaged in transporting cargo for DOD. A business entity which holds appropriate state or federal permits or certificates for movement of DOD freight and has been approved by SDDC for participation in the DOD freight shipment and storage program.
CLASSIFIED INFORMATION/MATERIAL. Information or material that is owned by, produced for or by, or under the control of the U.S. Government; is determined under E.O.
12356 or prior orders and DOD 5200.1-R to require protection against unauthorized disclosure in the interest of national security and is so designated.
CLEARED CARRIER. A commercial carrier who has met the following criteria for handling SECRET shipments: Can provide the Protective Security Service (PSS) requirements established by a Transportation Officer (TO); has authorization by law or regulation to provide required transportation service; has a SECRET facility clearance issued by the Defense Investigative Service (DIS); has furnished HQ SDDC with an applicable tariff, tender, agreement or contract that provides for Protective Security Service; and who is otherwise not ineligible or disqualified.
CLOSED VEHICLE OR EQUIPMENT. A conveyance that is fully enclosed with permanent sides and top, and with doors that can be locked and sealed.
CONTRACTING OFFICER. A person with authority to enter into, administers, and/or terminates contracts and makes related determinations and findings. The term includes certain authorized representatives of the Contracting Officer acting within the limits of their authority as delegated by the Contracting Officer.
CONTRACTING OFFICER’S REPRESENTATIVE. An individual designated in accordance with subsection 201.602-2 of the defense Federal Acquisition Regulation supplement and authorized in writing by the Contracting Officer to perform specific technical or administrative functions.
CORPORATE INSPECTIONS. A corporate inspection consists of a review of all relevant corporate records and procedures. Corporate inspections must be scheduled up to seven days in advance with the carrier. Corporate inspections include but are not limited to: Administrative procedures (according to DOT authority), Training , Hiring practices, Record keeping, Hazardous Materials, Arms, Ammunitions and Explosives and Freight all kinds.
DEVIATION OF SERVICE. A service output that does not meet the standard of performance specified in the contract for that service.
DROMEDARY. A freight box carried on and securely fastened to the chassis of a truck tractor or flatbed trailer. A dromedary is de mountable and can be handled with a forklift truck. It is protected by a ply metal shield and is equipped with doors on each side that can be locked with a padlock and sealed.
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EMERGENCY. Any situation that would prevent a shipment of hazardous, classified or protected material from safely reaching its destination, such as undue delay caused by accidents, equipment failure, civil disturbance, labor strikes, natural disasters, or by criminal and/or terrorist acts or activity.
ESCORTS OR COURIERS. U.S. Government military members of civilian-employees, or DOD contractor employees responsible for continuous surveillance and control over movements of classified or protected material. Individuals designated as escorts or couriers must possess a DOD-issued security clearance at least equal to the level of classification of the material being transported.
ETHICS. The performance of services requiring a high degree of public trust and an impeccable standard of conduct; avoiding any conflict of interest or even the appearance of a conflict of interest. No soliciting or accepting, directly or indirectly, any gratuity, gift, entertainment, loan, or anything of value from anyone receiving inspections and/or under surveillance through this contract. Further; the contract will not make any statements to the news media or other non-government organization on accidents, incident or anything having to do with the performance of contractual duties. The offer or acceptance of a bribe is prohibited by 18 U.S.C. 201, 10 U.S.C. 207, 5 U.S.C. 7353, and 5 CFR Part 2635.
FACILITY/TERMINAL INSPECTIONS. A facility/terminal is any location where freight originates, terminates, or is handled in the transportation process; or commercial carrier maintains operating facilities. Facilities/terminal inspections is based on commodities being stored or processed, to include, but not limited to compliance in areas such as: Safety, Security, Emergency, Plans, Communications, General Terminal Activity, Personnel Skills and Qualifications, Hazardous Materials, Arms, Ammunitions and Explosives and Freight all kinds.
IN TRANSIT INSPECTIONS. An in transit surveillance inspection is a covert inspection of DOD approved motor carriers, to insure compliance with applicable federal, state, DOD and Military Surface Deployment and Distribution Command (SDDC) regulations as defined in Section 9.0. Contractor shall determine shipping patterns based on the information (bill of lading, shipping schedules, route plans and carrier selection) and coordination with the specific transportation office.
PERFORMANCE REQUIREMENT SUMMARY (PRS). Describes the contract requirements that are considered critical performance. The PRS establishes the standard for satisfactory performance, explains Government quality surveillance methods used to evaluate the contractor performance, and describes the action that the government will take to assure satisfactory performance. When the contractor’s performance is not in compliance with the PRS, a Contract Discrepancy Report (CDR) will be issued by the Contracting Officer or the Contracting Officer’s Representative (COR).
PROTECTED MATERIAL. Items with characteristics that require that they be identified, accounted for, secured, segregated or handled in a special manner to ensure their safeguard or integrity. Protected cargo is subdivided into the following categories:
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Controlled. Items, which require additional control and security, such as money, negotiable instruments, narcotics, registered mail, precious metals, ethyl alcohol and drug, abuse items.
Pilferable items that is vulnerable to theft because of their ready resale potential, such as cigarettes, alcoholic beverages, cameras and electronic equipment.
Sensitive. Arms, ammunition and explosives (AA&E) which are definitive threat to public safety and can be used by militant, terrorists, revolutionary, criminal or other elements for civil disturbance, domestic unrest or criminal action.
QUALIFIED CARRIER REPRESENTATIVE. A person employed by a carrier or terminal involved in the handling of DOD shipments under Transportation Protective Service (TPS) and who is: designated by carrier or terminal management to attend a transportation conveyance;
aware of the sensitivity of DOD material moving under transportation protective service(s);
knowledgeable of the safety, security and emergency procedures that must be followed;
authorized to move a transportation conveyance and has the means and ability to do so; and cleared under the DOD Industrial Security Program to handle classified SECRET shipments and has carrier-issued identification, when providing Protective Security Service.
REFUGE LOCATION. A DOD activity that meets statutory requirements for storing classified or protected (sensitive) material (excluding Class A and B explosives) and which can provide security for such shipments in emergencies.
REPORT OF SHIPMENT (REPSHIP). An advance notification of shipment provided by a shipper to the consignee to be received not later than 24 hours prior to shipment arrival.
SAFE HAVEN (DOD). A DOD activity that meets the quantity and distance requirement for storing Class A and B explosives and that provide security for such shipments in emergencies.
SAFE HAVEN (NON-DOD). A state or locally approved area for parking vehicles containing Class A or B explosives.
SECURED AREA. An area to which…
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