HT940624R0029.pdf

Section SF 1449 - CONTINUATION SHEET

COMBINED SYNOPSIS/SOLICITATION

COMBINED SYNOPSIS/SOLICITATION

COMBINED SYNOPSIS/SOLICITATION HT940624R0029

Psychotherapy Teaching Services Instructor in support of Naval Medical Center Portsmouth, VA

This is a combined synopsis/solicitation for commercial services prepared in accordance with FAR 12.6, Streamlined Procedures for Evaluation and Solicitation for Commercial Items, as supplemented with additional information included in this notice and FAR 13, Simplified Acquisition Procedures. This announcement constitutes the only solicitation; proposals are being requested and a written solicitation will not be issued. The solicitation number is HT940624R0029. The solicitation is issued as a Request for Proposal (RFP). Provisions and clauses in effect through Federal Acquisition Circular 2024-04 are incorporated. It is the offeror’s responsibility to be familiar with the applicable clauses and provisions. The clause may be access in full text at: https://www.acquisition.gov/.

The associated North American Industrial Classification System (NAICS) code for this procurement is 621330

Professional and Management Development training, with a small business size standard of $9,000,000.00.

The Naval Medical Center Portsmouth (NMCP) has a requirement for a non-personal services contract that provides a Psychotherapy Teaching Services Instructor at Naval Medical Center Portsmouth for a 1-year base period of performance and four 1-year option periods. The estimated periods of performance are outlined below:

Base Period: 01 July 2024 through 30 June2025

Option Period 1: 01 July 2025 through 30 June 2026

Option Period 2: 01 July 2026 through 30 June 2027

Option Period 3: 01 July 2027 through 30 June 2028

Option Period 4: 01 July 2028 through 30 June 2029

The Defense Health Agency (DHA) Southeastern Contracting Division (SEM-CD) requests responses from qualified sources capable of providing services outlined in the Performance Work Statement (PWS).

INSTRUCTION TO OFFERORS

INSTRUCTIONS TO OFFERORS

**Addendum to FAR 52.212-1, Instructions to Offerors – Commercial Products and Commercial Services (Mar

2023)**

1. GENERAL INSTRUCTIONS AND NOTICES

This requirement is being solicited in accordance with FAR Part 12 and FAR Part 13.5. In addition to FAR 52.212-

1, this section specifies the format and content that Offerors shall use in responding to this Request for Proposal

(RFP). The intent is to ensure a certain degree of uniformity in the format in the response for evaluation purposes.

The proposal should be legible and comprehensive enough to provide the rating standards for a sound evaluation by the Government. Information provided should be precise, factual, and complete. Legibility, clarity, completeness, and responsiveness are of the utmost importance. If the proposal does not provide, at a minimum, that which is required in this solicitation it may be determined to be substantially incomplete and not warrant any further consideration. The offer shall also be compliant with all requirements as stated in the Performance Work Statement

(PWS).

The Offeror’s initial proposal should contain the Offeror’s best terms from a cost or price and technical standpoint.

All offer information is subject to verification by the Government. Falsification of any offer submission, documents, or statements may subject the Offeror to civil or criminal prosecution under Section 1001 of Title 18 of the United

States Code.

http://www.acquisition.gov/

The Offeror shall comply with FAR 52.204-7, System for Award Management (SAM). In complying with this clause, the Offeror shall ensure that all representations and certifications contained in this solicitation are completed and uploaded to its SAM record at http://www.sam.gov by the date specified for receipt of the proposal. If the

Offeror does not have an active SAM record or has a record that does not include all representations and certifications required in this solicitation, they may be considered ineligible for award.

Any data previously submitted in response to another solicitation to DHA SEM-CD or another agency shall be assumed to be unavailable during this proposal evaluation and source selection process. The Government will not reimburse the Offeror for costs incurred as a result of preparation and submission of an offer in response to this solicitation.

SUBMISSION OF PROPOSALS: A proposal shall be submitted and received no later than 10 June 2024 by

10:00AM Eastern Time. The proposal shall be submitted electronically, via e-mail, to Mr. Joshua Grim, Contract

Specialist at joshua.m.grim.civ@health.mil.

QUESTIONS: All questions shall be addressed in writing and submitted electronically to Mr. Joshua Grim, Contract

Specialist at joshua.m.grim.civ@health.mil. Questions shall be submitted no later than 22 May 2024 by 10:00AM

Eastern Time.

The Offeror’s proposal shall consist of four separate volumes. Each volume shall be separate and complete, so that the evaluation of each one may be accomplished independently and concurrently with evaluation of the others. Each

Volume shall be an independent document, labeled accordingly. The volumes are:

Volume 1 – Technical Approach

Volume 2 – Past Performance

Volume 3 – Price

Volume 4 - Business

*No pricing information shall be included in Volume 1 – Technical Approach, Volume 2 – Past Performance, or

Volume 4 – Business.

Files shall not contain classified data. The use of hyperlinks in proposals is prohibited.

ELECTRONIC SUBMISSION: Proposals shall be electronically submitted to the POC above. Your submission shall include four (4) separate parts: (1) Technical Approach, (2) Past Performance (3) Price and (4) Business.

Volume 1 – Technical Approach may include items such as brochures or pictures. Volume 2 - Past Performance shall be submitted in MS Word 2000 or searchable PDF format. Volume 3 – Price shall be submitted in MS Excel 2000 or higher, but not greater than MS Excel 2007 format. Volume 4 - Business may be submitted in MS Word 2000 or searchable PDF format. The firewall utilized by the Government contracting office does not authorize or accept zip files.

2. PROPOSAL FORMATTING & PACKAGING GUIDELINES

a. Format. The submission shall be clearly indexed and logically assembled. Each volume shall be clearly identified and shall begin at the top of a page. All pages of each volume shall be appropriately numbered and identified by the complete company name, date and solicitation number in the header and/or footer. The proposal shall be clear and legible. Attachments shall conform to the following guidelines:

- Type Font: 12-point, 10-pitch (Times New Roman)

- Spacing: Single-spacing between lines of text

- Margins: 1.0 inches on all sides

- Acronyms: Spell out all acronyms the first time when they are used. One page, following the proposal body, is allocated to spell out acronyms, abbreviations and symbols and will be excluded from the total page limits.

- Language: English

- Format: Microsoft Office Applications (i.e. MS Word, Excel) or Searchable PDF format

- Graphics & Tables: 10-point, 10-pitch (Times New Roman).

http://www.sam.gov/ mailto:joshua.m.grim.civ@health.mil

In addition, each paragraph should be separated by at least one blank line. A standard, Times New Roman, 12-point minimum font size applies. Tables and illustrations may use a reduced font size not less than 8-point and may be landscape.

b. File Packaging. None of the proposal files shall be compressed (zipped). Zipped files cannot be opened by the

Contracting Office.

c. Page Limitations. Volume 1 – Technical is limited to 5 pages single sided. Pages shall be numbered consecutively throughout the document and not by sections. For Volume 1, pages exceeding the specified limit will be removed and not forwarded for evaluation. The page limitation does not include a title page, table of contents or

Acronym/Abbreviations/Symbols page.

3. VOLUME CONTENT

a. Volume 1 – Technical Approach. Offerors shall submit a written technical approach which effectively demonstrates the Offeror’s clear understanding of all the tasks (including the approach to staffing) and how the approach is likely to yield the required results.

The Offeror’s proposal response shall demonstrate the Offeror's understanding of tasks to be performed, as well as the basic functional approach and methodology that will be utilized in accomplishing any resultant award.

The Government does not have a requirement for Offeror’s equipment to capture, store, and/or transmit DoD PII, PHI or CUI or connect to the MTF’s network at all. If Offeror’s equipment provides such capability the Offeror shall ensure the equipment is accredited in accordance with DoDI 8510.01, Risk Management Framework (RMF) for DoD IT and comply with annual Federal Information Security Modernization Act (FISMA) security control testing; or shall ensure the capability to capture, store, and/or transmit DoD PII, PHI or CUI is disabled when in use.

b. Volume 2 – Past Performance

Offerors shall submit a Project Summary Sheet (PSS), Attachment 1, as part of Volume 2. The PSS requires the offeror to identify contract/task orders that will be evaluated in accordance with the evaluation criteria identified herein. References cited shall be for work performed with the Federal Government and/or commercial customers that demonstrate recent and relevant past performance.

Volume 2 must contain a PSS, Attachment 1. If a PSS is not included, the offeror may not be considered for award.

Ideally, the Government will receive not more than three (3) PPQs or CPARS reports that correspond to the contract/task orders identified on the PSS; however, the Government understands that offerors may ask customers to complete more than three (3) PPQs to ensure that three (3) are received by the response time. If the Government receives more than three (3) PPQs or the Offeror includes more than three PPQs or CPARS reports in its proposal, the Government will only consider the first three (3) contract/task orders identified on the PSS (considered the order of preference). The PSS is set-up to allow three (3) contract/task orders to be cited, but it can be edited by the offeror to identify more task orders. The PSS shall identify no more than one Point of Contact (POC) and if more than one

POC is provided, only the first POC will be considered. The Government may contact the POCs listed on the PSS.

POCs must be either Government personnel (civil service or military) or employees of private sector clients for whom you have provided services. Information provided by or for POCs who work directly for your company, or indirectly (i.e., in a prime/subcontractor or mentor/protégé relationship, etc.), will be determined not relevant.

If a contract/task order is identified on the PSS and a corresponding PPQ or CPARS report is not received, the

Government will not make an attempt to evaluate the contract/task order; however, the Government may use information already in its possession to evaluate the task order. In this situation, because performance is limited to no more than three (3) relevant contract/task orders, the Government will only consider the first three (3) contract/task orders identified on the PSS. If a PPQ or CPARS report is received for a contract/task order not identified on the PSS, it may not be further considered.

Recent is defined as within the last three (3) years. Contracts/Task Orders cited must be current or have ended not more than three (3) years prior to the closing date of the solicitation. If the contract performance ended more than three (3) years prior to the closing date of the solicitation it will be determined to not be recent and not evaluated further. Relevant is defined as work similar to complexity and magnitude of the work described in the Performance

Work Statement related to this solicitation.

A Past Performance Questionnaire (PPQ), Attachment 2, shall be submitted for each contract/task order identified on the PSS, Attachment 1. Contracts/task orders cited shall be for the prime, i.e., subcontractor performance shall not be submitted. The offeror shall complete the sections noted as “to be completed by the Offeror” prior to sending the

PPQ to Government agencies requesting past performance information on applicable contract/task orders. PPQs cannot be completed by current or previous teaming partners. PPQs may be submitted by the offeror as part of the

Volume 2 submission or submitted directly to the Government by the POC identified on the PPQ. If the PPQ is received from the offeror, the PPQ must contain an electronic signature (either a verified electronic signature or a scanned copy of the original signature) from the POC that completed the PPQ. Contract Performance Assessment

Reporting System (CPARS) reports may also be submitted in lieu of PPQs as long as they were completed no more than three years prior to the closing date of this solicitation. For the purposes of this solicitation, the completion date of the CPARS report will be the date the Assessing Official signs the report. If a completed PPQ or CPARS report does not contain enough information to make a relevancy determination, the past performance reference cited may be determined to be not relevant and not evaluated.

NOTE: It is the responsibility of the offeror to track and ensure the completion/submission of the PPQs by the proposal due date. The Government may not accept incomplete or late PPQs. If available, an electronic copy of the completed PPQ(s) shall be submitted with the Volume 2 submission (Do not refer Government personnel to a previous PPQ without enclosing a copy).

The Government may also consider information obtained through other sources. Past performance information will be utilized to determine the quality of the offeror’s past performance as it relates to the probability of success of the required effort.

If the offeror does not possess relevant past performance, the offeror shall submit a statement affirming that it does not possess relevant Past Performance.

c. Volume 3 – Price

Pricing shall be submitted in the Excel workbook provided with the solicitation (Attachment 3). Offerors shall enter pricing in the highlighted cells only. The offeror shall complete all pricing required in the electronic workbook.

The completed file shall be submitted in the proposal as Volume 3. Please note that any reformatting of the pricing workbook may cause the offeror's proposal to no longer be considered. The price quote shall remain valid for a minimum of 90 days from the date of submission.

d. Volume 4 – Business. The Offeror’s Business Volume shall be a separate volume from the Past Performance and

Price Volumes, and shall include the following:

1. Acknowledgement of all solicitation amendments (if applicable). An Acrobat PDF file shall be created to capture the signatures for submission. It is the offeror’s sole responsibility to periodically check the website for amendments and to ensure that all amendments issued prior to the closing date are acknowledged in accordance with instructions in Block 11 of the SF 30. If an offeror fails to acknowledge a material amendment, the offeror’s proposal will be determined incomplete and will result in rejection of the offeror’s entire proposal.

2. Offeror Representations and Certifications. The Offeror shall complete and submit only paragraph (b) of FAR

52.212-3 if annual representations and certifications has been completed electronically through the System for

Award Management (SAM) at https://www.sam.gov. If the Offeror has not completed the annual representations and certifications electronically, the Offeror shall compete and submit only paragraphs (c) through (u) of FAR 52.212-3.

http://www.sam.gov/

The Offeror shall also complete and return FAR 52.204-24, FAR 52.229-11, DFARS 252.204-7016 and DFARS

252.204-7017.

3. System for Award Management (SAM) Registration. The offeror must be registered in SAM, in accordance with

FAR 52.204-7. The offeror shall verify its SAM record is current, accurate, complete, and applicable to this solicitation as of the date of the offer and is incorporated in the offer by reference.

EVALUATION CRITERIA

**Addendum to FAR 52.212-2, Evaluation—Commercial Products and Commercial Services (Nov 2021)**

(a) The Government will award one contract resulting from this solicitation to the offeror whose proposal, conforming to the solicitation, offers the best value to the Government, technical approach, past performance, price and business considered. The following factors will be used to evaluate the offer:

Factor 1: Technical Approach

Factor 2: Past Performance

Factor 3: Price

Factor 4: Business

The factors are listed in descending order of importance. Factor 1 is significantly more important than

Factor 2. Factor 2 is more important than Factor 3. Factor 3 is more important than Factor 4. Factors 1 and 2 when combined are more important than Factors 3 and 4.

The Contracting Officer has broad discretion in determining which awardee shall receive a contract and reserves the right to pay a premium for past performance benefiting the Government.

Basis for Award

Award of this requirement will be made on a best value basis, technical approach, past performance, price, and business considered. The Government intends to award without discussions. The

Government reserves the right to hold discussions if deemed necessary. The Offeror MUST provide their best complete proposal upon initial submission.

The Government evaluator(s) will not assume the Offeror possesses any capability or knowledge unless it is specified in the proposal. If Technical Approach received an individual rating of “unacceptable” the collective overall rating will also be “unacceptable.” Only a proposal receiving an overall rating of

“acceptable” will be further considered for award.

Factor 1: Technical Approach

Technical Approach will be evaluated to the degree to which the Offeror demonstrates overall ability to perform the services and their understanding of the requirements set forth in the performance work statement (PWS).

Ratings Description

Acceptable Proposal meets requirements and indicates an adequate approach and understanding of the requirements, and risk of unsuccessful performance is low.

Unacceptable Proposal does not meet requirements of the solicitation, and thus, contains one or more deficiencies, and/or risk of unsuccessful performance is high.

Factor 2: Past Performance

Past Performance Evaluation Methodology. Past performance will be based on the PPQs or CPARS reports. Remaining offerors will be assigned an overall Performance Confidence Assessment (PCA), see below, which is based on an integrated assessment of the offeror’s relevant past performance. The resulting PCA represents an overall evaluation of offeror performance. Offerors without a record of relevant past performance or for whom information on past performance is so sparse that no meaningful confidence assessment rating can be reasonably assigned will not be evaluated favorably or unfavorably on past performance and, as a result, will receive a "Neutral Confidence" rating for the

Past Performance factor.

*The Government reserves the right to use information from the PPQs and CPARS, as well as information obtained from other sources available to the Government, to include, but not limited to, Federal Awardee Performance and Integrity Information System (FAPIIS), or other databases;

interviews with Program Managers, Contracting Officers, and commercial sources and/or non-

Government sources.

Relevancy Assessment: An assessment of the past performance information will be made to determine if it is relevant. To be relevant, the contract/task order must be for Psychotherapy Teaching Services and must be non-personal services and not inherently governmental or closely associated inherently governmental. Services performed by offeror personnel that supplement existing Government personnel and completed no more than three years prior to the closing date of this solicitation are considered relevant. Clinical (direct patient care), advisory and assistance, information technology, housekeeping or facility management services are not considered relevant.

Examples of services considered not relevant include hands on, direct patient care services performed in a clinical setting. Task orders that are determined to be not relevant will not be further evaluated.

Performance Confidence Assessment (PCA): The Government will consider the performance quality of relevant efforts and assign an overall PCA. Offerors with experience providing Psychotherapy

Teaching Services in a higher number of FTEs may be rated more favorably. The confidence ratings noted in the table below will be used. For each relevant contract/task order reviewed, the performance quality of the work performed will be assessed using the PPQ, CPARS report and/or contact with the

POC listed on the PPQ to obtain information regarding past performance as it relates to providing the services required under this solicitation, including but not limited to recruiting and retaining qualified contract employees. The Government is not restricted from evaluating and considering other relevant past performance information in its possession. Past performance information may be obtained from any other source available to the Government.

PERFORMANCE CONFIDENCE ASSESSMENTS

RATING DESCRIPTION

SUBSTANTIAL CONFIDENCE Based on the offeror’s relevant performance record, the Government has a high expectation that the offeror will successfully perform the required effort.

SATISFACTORY CONFIDENCE Based on the offeror’s relevant performance record, the Government has a reasonable expectation that the offeror will successfully perform the required effort.

LIMITED CONFIDENCE Based on the offeror’s relevant performance record, the Government has a low expectation that the offeror will successfully perform the required effort.

NO CONFIDENCE Based on the offeror’s relevant performance record, the Government has no expectation that the offeror will be able to successfully perform the required effort.

NEUTRAL CONFIDENCE No relevant performance record is available, or the offeror’s performance record is so sparse that no meaningful confidence assessment rating can be reasonably assigned. The offeror may not be evaluated favorably or unfavorably on the factor of past performance.

In the case of offerors for which there is no information on past performance or where past performance is not available, the offeror may not be evaluated favorably or unfavorably on the factor of past performance. In this case, the offeror’s past performance is unknown and assigned a performance confidence rating of “Neutral.”

Factor 3: Price

i) Price will be evaluated separately from Technical Approach, Past Performance and Business. Price will be evaluated in accordance with FAR 12.209 and 13.106-3 for fair and reasonableness in terms of:

Pricing is proposed based on level of effort within the solicitation

Pricing is proposed for all CLINs

ii) Price will be evaluated for:

Reasonableness: The degree to which the proposed prices (base period and option periods) compare to the prices a reasonably prudent person would expect to incur for the same or similar services. An offeror with pricing that is determined to be questionable for reasonableness (for any period of performance) may not be further considered for award.

Completeness: The Government will evaluate if Attachment 2 is complete, and all required pricing has been submitted. This includes all required pricing for the base period and all option periods. In the event that any of the pricing is incomplete, the Contracting Officer may exclude the offeror’s proposal from further evaluation.

Factor 4: Business

The Business volume will be evaluated on a pass/fail basis. Evaluation of the business volume will consist of verifying all documentation has been received and completed, to include acknowledgement of solicitation and all amendments, Offeror’s representations and certifications are complete and accurate, and the offeror has a valid SAM registration.

(b) Options. The Government will evaluate offers for award purposes by adding the total price for all options to the total price for the basic requirement. The Government may determine that an offer is unacceptable if the option prices are significantly unbalanced. Evaluation of options will not obligate the Government to exercise the option(s).

(c) A written notice of award or acceptance of an offer, mailed or otherwise furnished to the successful offeror within the time for acceptance specified in the offer, shall result in a binding contract without further action by either party. Before the offer’s specified expiration time, the Government may accept an offer (or part of an offer), whether or not there are negotiations after its receipt, unless a written notice of withdrawal is received before award.

ATTACHMENTS

EXHIBIT/ATTACHMENT TABLE OF CONTENTS

Attachment 1 Project Summary

Sheet

Attachment 2 Past Performance

Questionnaire

Attachment 1 – Project

Summary Sheet

Project Summary Sheet

Provide the following information for each past performance reference submitted in response to this solicitation. Offerors are allowed to edit this sheet to identify more than three (3) task orders by copying one of the blank tables included below.

PPQ #1:

Offeror Name:

Contract Number:

Task Order Number:

PPQ #2:

PPQ #3:

Attachment 2 – Past Performance Questionnaire

Past Performance Questionnaire

The Defense Health Agency (DHA) Southeastern Contracting Division (SEM-CD) is conducting an acquisition for the services noted below. The offeror has identified you as a reference to validate past performance.

Solicitation HT940624R0029 is for non-personal services; Psychotherapy Teaching Services Instructor at the Naval

Medical Center Portsmouth located in Portsmouth, VA.

Please complete the following questionnaire to assist our evaluation of the offeror’s past performance and return via email no later than 10:00AM Eastern Time on Monday, 10 June 2024 via email to joshua.m.grim.civ@health.mil.

Please reference “Solicitation HT940624R0029” in the subject of the email.

RESPONDENT INFORMATION (to be completed by the Offeror):

Contracting Activity/Customer:

Point of Contact (POC):

Title of POC:

Telephone:

Email:

CONTRACT INFORMATION (to be completed by the Of feror):

Contract Number:

Task Order Number (if applicable):

Performance Period: (Base plus any options):

Description of Services (included position description(s)):

REQUIREMENT DESCRIPTION

Number of FTEs/description of required schedule:

Facility Type Services performed for

(i.e., Hospital/Clinic):

All information from here down shall be completed by the Reference POC. The Reference POC shall also verify the information completed by the Offeror and make any necessary corrections before signing this form.

Please refer to the following assessment definitions to assess the Offeror’s performance in each of the areas listed in this questionnaire:

(E) Exceptional - The Offeror’s performance meets contractual requirements and exceeds many (requirements) to the Government’s benefit. The contractual performance was accomplished with few minor problems for which corrective actions taken by the Offeror were highly effective.

(V) Very Good - The Offeror’s performance meets contractual requirements and exceeds some (requirements) to the Government’s benefit. The contractual performance was accomplished with some minor problems for which corrective actions taken by the Offeror were effective.

(S) Satisfactory - The Offeror’s performance meets contractual requirements. The contractual performance contained some minor problems for which corrective actions taken by the Offeror appear or were resolved satisfactorily.

(M) Marginal - Performance does not meet some contractual requirements. The contractual performance reflects a serious problem for which the Offeror has not yet identified corrective actions or the Offeror’s proposed actions appear only marginally effective or were not fully implemented.

(U) Unsatisfactory - Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The contractual performance contains serious problem(s) for which the Offeror’s corrective actions appear or were ineffective.

(N) Not Applicable – Unable to assess the area.

Overall Fill Rate (CPARS “Quality of Service” Rating Area)

Assess how the Offeror: E V S M U NA

Provided qualified contract personnel IAW the terms and conditions of the contract.

Ensured that qualified contract personnel remained filled

IAW the terms and conditions of the contract.

Recruited, placed and retained qualified contract personnel with minimal disruption for hard-to-fill (specialty) positions or at remote locations.

If other than “Satisfactory,” explain how the performance exceeds or does not meet contractual requirements:

On-Time Fill Percentage (CPARS “Schedule” Rating Area)

Provided qualified contract personnel on time IAW the terms and conditions of the contract.

Provided complete, current and accurate qualifying package for each contract personnel IAW the terms and conditions of the contract.

Turnover Rate (CPARS “Management” Rating area)

Retained qualified contract personnel without frequent turnover and minimal operations disruption IAW the terms of the contract.

Replenishment Rate (CPARS “Management” Rating area)

Planned for and provided replacement candidates during the life of the contract to, include pre-planned/unplanned absences and extended leave of absence to avoid disruption of services and/or work schedule IAW the terms of the contract.

PERFORMANCE SUMMARY Yes No

Would you award this firm another contract:

If you answered “No” provide an explanation:

Was the contract terminated for default or cause:

If you answered “Yes” provide an explanation:

Additional Comments:

Signature: Date:

Print Name:

Title:

Telephone:

Thank you for your participation in providing a detailed and accurate history of past performance for this offeror.

PWS

Department of Defense

Defense Health Agency

Performance Work

Statement

Psychotherapy Teaching Services

Instructor 01 July 2024

Naval Medical Center Portsmouth Virginia

Part 1

1.0 GENERAL INFORMATION

1.1. This is a non-personal services contract to provide psychotherapy teaching services.

1.2. Description of services/introduction: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform psychotherapy teaching services as defined in this Performance Work Statement (PWS).

1.3. Background: Naval Medical Center Portsmouth offers outstanding residency training in psychiatry with a > 95% first time psychiatry board pass rate. Our department offers a wide range of psychiatric care, including inpatient, consultation/liaison, intensive outpatient, residential rehab for substance use, and a robust outpatient department that includes both individual and group therapies in addition to specialized treatment programs for service members with traumatic brain injury. Our training program focuses on ensuring trainees are skilled in multiple treatment modalities including, psychopharmacology, Transcranial Magnetic Stimulation (TMS), Electroconvulsive Therapy (ECT) and a robust skillset in psychotherapy. The instruction of various modalities of psychotherapy have historically been provided via non-personal services contracted instructors.

1.4. Objectives: The contractor shall provide mental health treatment training services as defined in this Performance Work Statement (PWS).

1.5. Scope: The contractor shall provide 30 hours of didactic instruction and training on a wide variety of psychotherapy treatment modalities including: Cognitive Behavioral, Acceptance and

Commitment, Family, Cognitive Processing, Prolonged Exposure, Dialectical Behavioral, Grief, Supportive, Interpersonal, Eye Movement Desensitization and Reprocessing, Solution Focused and their practical applications in behavioral health patient care. The contractor shall structure instruction to increase the knowledge and competencies of each trainee and/or staff member trained.

1.6. Period of Performance (PoP): 01 July 2024 to 30 June 2025 with 4 option years.

1.7. Administrative specifications:

1.7.1. Place of performance: The work shall be performed on the Naval Medical

Center Portsmouth Virginia Campus, 620 John Paul Jones Circle, Portsmouth, VA 23708.

1.7.2. Recognized Federal holidays: The contractor is not required to perform services on holidays.

New Year’s Day Labor Day

Martin Luther King Jr.’s Birthday Columbus Day

President’s Day Veteran’s Day

Memorial Day Thanksgiving Day

Juneteenth Day Christmas Day

Independence Day

1.7.3. Hours of operation: The contractor is responsible for conducting business Monday thru Friday except

Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. Courses are 0930-1230 on Wednesdays in Sept. and

October; and 1200-1400 on Wednesdays in June. The contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons.

1.7.4. Emergency Services: Not Applicable

1.8. Contractor Travel: Reserved.

1.9. Other Direct Costs (ODC): N/A

1.10. Quality

1.10.1. Quality Control (QC): The contractor shall develop and maintain an effective QC program to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure nonrecurrence of defective services. The contractor’s QC program is the means by which the work complies with stated requirements. The contractor shall email the QCP within 30 days after contract award. After acceptance of the Quality Control Plan (QCP) the contractor will receive the CO’s acceptance in writing of any proposed change to the QC system.

1.10.2 Quality assurance (QA): The government will evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan provides a systematic method for the

Government to evaluate performance and to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.11. Contractor Personnel

1.11.1. CAC requirements: For all contractors who will work in Government facilities, the Facilities Security

Officer (FSO)/Company's Security point of contact (POC) will provide the Government all the required information per the DHA CAC request process current version 2.1, January 2018, or more recent when updated. See process attached at Part 7 Section 7.1.1 of the PWS. A CAC is the standard identification for eligible DoD contractor personnel.

1.11.1.1. The contractor shall return all CACs to the COR upon the departure of the contractor(s).

1.11.2. Contractor onboarding and training. The contractor shall complete all requirements, training, and forms as prescribed in the following requirements:

1.11.2.1. The DHA’s “Onboarding Checklist for Contractor Employees” is located at the DHA Onboarding and

Offboarding Portal at https://info.health.mil/cos/admin/hr/IO/SitePages/Home.aspx

1.11.2.2. The DHA’s Annual contractor training:

DoD Cyber Awareness Challenge HIPAA and Privacy Act Training DHA

Employee Safety Course DoD Annual Security Awareness

Controlled Unclassified Information (CUI) – Initial

Controlled Unclassified Information (CUI) – Refresher

MHS Customer Service

MHS Review, Final Report to the SECDEF, 2014

Level I Antiterrorism Awareness Training

Joint Staff Operations Security (OPSEC)

Suicide Risk Care Pathway in the DHA - All Health Care Settings Other than BH Specialty Care

Interpersonal Violence Response for Healthcare Personnel

1.11.2.3. The contractor shall comply with onboarding requirements of the DHA for contractors needing to be issued CAC identification, including DoD- and DHA-directed training and forms submission, prior to network access, as displayed in the In/Out-Processing Portal at: https://info.health.mil/cos/admin/hr/IO/SitePages/home.aspx

(note: Public Key Infrastructure (PKI)-restricted, printed versions available).

1.11.2.4. The DHA’s new employee handbook at Part 7 Section 7.1.3.

1.11.3. Physical Security: The contractor shall be responsible for safeguarding all government equipment, information and property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured.

1.11.4. Key control: Reserved

1.11.5. Lock combinations: Reserved

1.12. Key personnel (Contractor): N/A

1.13. Data rights: Reserved

1.14. Reporting

1.14.1. Contractor Manpower Reporting (CMR): Reserved

1.14.2. Non-Disclosure Agreement (NDA): Reserved

1.14.3. Government’s COR: Reserved

1.15. Contractor Identification

1.15.1. Contractor personnel performing services in a contractor capacity in a Government facility are required to possess and wear an identification badge that displays his or her name and the name of their company. All contractor personnel shall identify themselves as contractor support personnel in all forms of communication with all entities with whom DHA/Deputy Assistant Director for Acquisition (DAD-A)/Head of the Contracting Activity

(HCA) has business dealings. The contractor shall: Answer all telephone calls and have a personalized voice message with an introductory statement that includes the fact that the person is contractor support personnel. Ensure all those with whom the person interacts in any face-to-face dealings while supporting the DAD-A understands that the person is contractor support personnel. Include a title block in all emails that states the fact that the person is contractor support personnel. Ensure all those with whom the person interacts in any face-to-face dealings while supporting DHA/DAD-A/HCA understands that the person is contractor support personnel.

1.15.2. Contractor personnel shall attend meetings or otherwise communicate with Government and/or other contract representatives to meet the requirements of this order. Contractor personnel shall make their contractor status known during introductions.

1.15.3. Contractor personnel, while performing in a contractor capacity, are prohibited from using their retired or reserve component military rank or title in any written or verbal communications associated with the contracts in which they provide services.

1.16. Contractor Access to Health Affairs (HA)/DHA Network(s):

1.16.1 FSO/Company's Security POC shall notify the DHA Personnel Security Office after being awarded a contract that requires access to a DoD system (If applicable, if not delete 1.16.1 and 1.16.2 and replace to 1.16

Reserved). Contractor personnel requiring access to the HA/DHA networks for performance of their tasks require a background investigation and the security awareness training. The contractor shall be prepared for this process as it could take two (2) or more weeks. The FSO/Security POC shall submit a Standard Form (SF) 86 to DHA's

Personnel Security Office for a background investigation.

1.16.2 Company's FSO/Security POC must notify the Personnel Security Office when the contractor has submitted the SF-86. The FSO/Security POC, or the COR must notify the DHA Personnel Security Office in writing of a contractor's termination from the contract, including the termination date.

1.17. Personnel Security

1.17.1. The contractor shall comply with DoD 8570.01-M, “Information Assurance Workforce Improvement

Program, CH4” November 10, 2015 as amended; 8500.01, “Cybersecurity”, dated March 14, 2014; DoD Manual

(DoDM) 6025.18, “Implementation of the Health Insurance Portability and Accountability Act (HIPAA) Privacy

Rule Compliance in DoD Health Care Programs” dated March 3, 2019, Department of Defense Instruction (DoDI)

6025.18 “HIPAA Privacy Rule Compliance in DoD Health Care Programs”, dated March 13, 2019; and DoDM

5200.02 “Procedures for the DoD Personnel Security Program (PSP),” incorporation change 3, effective September

24, 2020. Contractor responsibilities for ensuring personnel security include, but are not limited to, meeting the following requirements:

1.17.1.1. Follow the DHA Personnel Security Office guidelines for submittal of security clearances. Contact the

DHA Personnel Security Office for guidance on the appropriate background investigation required for personnel on the contract. The DHA Personnel Security Office can be reached at (703) 275-6038.

1.17.1.2. Initiate, maintain, and document personnel security investigations appropriate to the individual’s responsibilities and required access to Controlled Unclassified Information (CUI).

1.17.1.3. DHA Personnel Security Office does not deny any access to any automated information system (AIS), network, or Controlled Unclassified Information (CUI). If a contractor receives an unfavorable background investigation, the request for access will be sent back to the FSO for further action. Any unfavorable adjudication will result in DHA Personnel Security Office not signing off on any access request.

PART 2

2.0. DEFINITIONS, ACRONYMS, AND APPLICABLE PUBLICATIONS/INSTRUCTIONS

2.1 Definitions:

2.1.1. Category D: Information Technology (IT) and Telecommunications Services (called D-Services)

2.1.2. Category R: Support (Professional/Administrative/Management) Services (called R-Services)

2.1.3 Contracting Officer (CO): A person with the authority to enter into, administer, and/or terminate contracts and make related determinations and findings.

2.1.4. Contracting Officer’s Representative (COR): An individual, including a contracting officer’s technical representative (COTR), designated and authorized in writing by the CO to perform specific technical or administrative functions. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.5. Nonpersonal services contract: a contract under which the personnel rendering the services are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees.

2.1.6. Quality Assurance Surveillance Plan (QASP): An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance. The Government may either prepare the

QASP or require the offerors to submit a proposed quality assurance surveillance plan for the Government’s consideration in development of the Government’s plan.

2.2. Acronyms:

AIS Automated Information System

APA American Psychological Association

AQL Acceptable Quality Level

CAC Common Access Card

CBT Cognitive Behavioral Therapy

CMR Contractor Manpower Reporting

CO Contracting Officer(s)

COR Contracting Officer Representative

CUI Controlled Unclassified Information

DAD-A Deputy Assistant Director for Acquisition

DFARS Defense Federal Acquisition Regulation Supplement

DHA Defense Health Agency

DMZ Demilitarized Zone

DoD Department of Defense

DoDI Department of Defense Instruction

DoDM Department of Defense Manual

ECT Electroconvulsive Therapy

FAR Federal Acquisition Regulation

FSO Facilities Security Officer

HA Health Affairs

HIPAA Health Insurance Portability and Accountability Act

HCA Head of the Contracting Activity

IA Information Assurance

IS Information System

IT Information Technology

MedCOI Medical Community of Interest

MHS Military Health System

MTFs Military Treatment Facilities

NDA Non-Disclosure Agreement

ODC Other Direct Costs

PHI Protected Health Information

PII Personally Identifiable Information

PKI Public Key Infrastructure

POC Point of Contact

PoP Period of Performance

PRS Performance Requirements Summary

PSP Personnel Security Program

PWS Performance Work Statement

QA Quality Assurance

QASP Quality Assurance Surveillance Plan

QC Quality Control

QCP Quality Control Plan

RMF Risk Management Framework

SAAR System Authorization Access Request

TMS Transcranial Magnetic Stimulation

2.3 Applicable Publications, DHA Administrative Instructions (AI), etc. Reserved

PART 3

3.0. GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

The Requiring Activity Authority has assessed the need for Government Furnished Property, Equipment, and

Services and determined:

3.1 Services: The Government:

Will NOT provide Government Furnished Services in support of this contract. As a result, this paragraph is Not

Applicable.

3.2 Facilities: The Government:

WILL provide Facilities in support of this contract. The Government provided Facilities are described below:

Training Space in NMC Portsmouth, VA Building # 3

3.3 Utilities: The Government:

WILL provide Utilities in support of this contract/task orders. The Government provided Utilities are described below: All utilities in the facility will be available for the contractor’s use in performance of tasks outlined in this

PWS.

3.4 Equipment: The Government:

WILL provide Equipment in support of this contract/task orders. The Government provided Equipment is described below:

The Government will provide telephones, facsimile machines, copiers and computer equipment to include laptops for use in performance under this contract. This equipment is authorized for transaction of official Government business only and shall not be used for personal business. Personal long distance calls are not authorized and the cost of all personal long distance calls made by contractor or subcontractor employees may be deducted from the contractor/s invoice payments. Telephones, facsimile machines and computer equipment to include laptops are subject to communications security monitoring at all times. Contractor and subcontract employees may be issued keys signed for at scheduled and unscheduled key control inspections. The contractor shall be required to reimburse the Government for lost keys, or lockset (if lockset is required to be replaced) as a result of lost keys. The cost of replacement of keys/locksets may be deducted from payments to the contractor. Items issued will remain the property of the Government and the contractor will maintain proper accountability of issued equipment. Equipment shall not be removed from the facilities shown in paragraph 3.2 above, unless otherwise specified in the PWS. They are to be used, turned in and/or disposed of as directed by the COR or CO.

3.5 Materials: The Government:

Will NOT provide Materials in support of this contract/task order. As a result, this paragraph is Not Applicable.

PART 4

4.0. CONTRACTOR FURNISHED ITEMS AND SERVICES

4.1. Services: The Contractor:

WILL provide Contractor Furnished Services required in support of the resultant contract. See Part 5.

4.2. General: Reserved.

4.3. Secret Facility Clearance: Reserved.

4.4. Materials: The contractor shall furnish any items which are for personal use/ownership

4.5. Equipment: The contractor shall furnish any items which are for personal use/ownership

4.6. Facilities: Reserved.

PART 5

5.0. SPECIFIC TASKS

5.1. Courses to be provided:

5.1.1. Cognitive Behavioral Therapy, 6 hours.

5.1.2. Acceptance and Commitment Therapy, 1.5 hours.

5.1.3. Family Therapy, 1.5 hours.

5.1.4. Cognitive Processing Therapy, 3 hours.

5.1.5. Prolonged Exposure Therapy, 3 hours.

5.1.6. Dialectical Behavioral Therapy, 1.5 hours.

5.1.7. Grief Therapy, 3 hours.

5.1.8. Supportive Therapy, 3 hours.

5.1.9. Interpersonal Therapy, 1.5 hours.

5.1.10. Eye Movement Desensitization and Reprocessing, 1.5 hours.

5.1.11. Practical Applications of Therapy, 3 hours.

5.1.12. Solution Focused Therapy, 1.5 hours.

5.2. Scheduling and Coordination. The contractor shall coordinate course presentations and submit a monthly schedule by the 15th of each month prior to the month of services to the Psychiatry Residency Program Director or their appointed designee (e.g., Assistant Program Director or Graduate Medical Education Coordinator).

5.2.1. The Government reserves the right to monitor all classes / performances by vendor. Primary surveillance method shall be via audit from NMCP Psychiatry Training Director, Department Head, and/or Assistant Department

Head.

5.3. Special Qualifications:

5.3.1. Graduate from a doctoral program in Clinical Psychology accredited by the American Psychological

Association or graduate of an accredited school of social work accredited by the Council on Social Work Education with at least 10 years of experience.

5.3.1.2. License to practice Clinical Psychology or Licensed Clinical Social Work from any State, the District of

Columbia, the Commonwealth of Puerto Rico, or a territory of the United States which must be maintained current for the entire length of contract.

5.3.1.3. Instruction should be structured to increase the knowledge of each trainee or staff member within the field of Competencies for Cognitive Behavioral Therapy, Acceptance and Commitment Therapy, Family Therapy, Cognitive Processing Therapy, Prolonged Exposure Therapy, Dialectical Behavioral Therapy, Grief Therapy, Supportive Therapy, Interpersonal Therapy, Eye Movement Desensitization and Reprocessing, and Solution

Focused Therapy as follows:

5.3.1.3.1. Ability to specify basic concepts of therapy models.

5.3.1.3.2. Ability to conceptualize individual cases from various therapeutic perspectives.

5.3.1.3.3. Ability to structure therapy sessions to enhance productivity.

5.3.1.3.4. Ability to describe and implement therapy techniques listed above except for EMDR as this will only be an introduction.

5.3.1.3.5. Ability to address issues of suicide prevention, treatment termination and relapse prevention using various therapeutic models.

PART 6

6.0. INFORMATION TECHNOLOGY & SECURITY

6.1. All work under this contract is unclassified.

6.2. The TIER 1 or TIER 2 levels and position sensitivity designation for positions under this contract is:

Reserved.

6.3. Personally Identifiable Information (PII)/Protected Health Information (PHI), Procurement, and

Federal information…