Solicitation.docx

HT0011-16-R-0028

Section SF 1449 - CONTINUATION SHEET

Each

Initial Visit Code 99605

FFP

Orlando Location FOB: Destination

NET AMT

Each

Initial Visit Code 99605

Denver Location

NET AMT

Each

Initial Visit Code 99605

Houston Location

NET AMT

Each

Follow-up Visit Code 99606

NET AMT

Each

FFP

NET AMT

Each

FFP

NET AMT

Each

Additional 15 Increments Code 99607

NET AMT

Each

Additional 15 Increments Code 99607

NET AMT

Each

Additional 15 Increments Code 99607

NET AMT

Each

FFP

NET AMT

Each

FFP

NET AMT

Each

FFP

NET AMT

Each

Additional 15 Increments Code 99607

NET AMT

Each

FFP

NET AMT

Each

FFP

NET AMT

INSPECTION AND ACCEPTANCE TERMS

Supplies/services will be inspected/accepted at:

DELIVERY INFORMATION

CLAUSES INCORPORATED BY REFERENCE

CLAUSES INCORPORATED BY FULL TEXT

52.212-1 INSTRUCTIONS TO OFFERORS--COMMERCIAL ITEMS (OCT 2015)

(a) North American Industry Classification System (NAICS) code and small business size standard. The NAICS code and small business size standard for this acquisition appear in Block 10 of the solicitation cover sheet (SF 1449). However, the small business size standard for a concern which submits an offer in its own name, but which proposes to furnish an item which it did not itself manufacture, is 500 employees.

(b) Submission of offers. Submit signed and dated offers to the office specified in this solicitation at or before the exact time specified in this solicitation. Offers may be submitted on the SF 1449, letterhead stationery, or as otherwise specified in the solicitation. As a minimum, offers must show--

(1) The solicitation number;

(2) The time specified in the solicitation for receipt of offers;

(3) The name, address, and telephone number of the offeror;

(4) A technical description of the items being offered in sufficient detail to evaluate compliance with the requirements in the solicitation. This may include product literature, or other documents, if necessary;

(5) Terms of any express warranty;

(6) Price and any discount terms;

(7) "Remit to" address, if different than mailing address;

(8) A completed copy of the representations and certifications at FAR 52.212-3 (see FAR 52.212-3(b) for those representations and certifications that the offeror shall complete electronically);

(9) Acknowledgment of Solicitation Amendments;

(10) Past performance information, when included as an evaluation factor, to include recent and relevant contracts for the same or similar items and other references (including contract numbers, points of contact with telephone numbers and other relevant information); and

(11) If the offer is not submitted on the SF 1449, include a statement specifying the extent of agreement with all terms, conditions, and provisions included in the solicitation. Offers that fail to furnish required representations or information, or reject the terms and conditions of the solicitation may be excluded from consideration.

(c) Period for acceptance of offers. The offeror agrees to hold the prices in its offer firm for 30 calendar days from the date specified for receipt of offers, unless another time period is specified in an addendum to the solicitation.

(d) Product samples. When required by the solicitation, product samples shall be submitted at or prior to the time specified for receipt of offers. Unless otherwise specified in this solicitation, these samples shall be submitted at no expense to the Government, and returned at the sender's request and expense, unless they are destroyed during preaward testing.

(e) Multiple offers. Offerors are encouraged to submit multiple offers presenting alternative terms and conditions or commercial items for satisfying the requirements of this solicitation. Each offer submitted will be evaluated separately.

(f) Late submissions, modifications, revisions, and withdrawals of offers:

(1) Offerors are responsible for submitting offers, and any modifications, revisions, or withdrawals, so as to reach the Government office designated in the solicitation by the time specified in the solicitation. If no time is specified in the solicitation, the time for receipt is 4:30 p.m., local time, for the designated Government office on the date that offers or revisions are due.

(2)(i) Any offer, modification, revision, or withdrawal of an offer received at the Government office designated in the solicitation after the exact time specified for receipt of offers is “late” and will not be considered unless it is received before award is made, the Contracting Officer determines that accepting the late offer would not unduly delay the acquisition; and--

(A) If it was transmitted through an electronic commerce method authorized by the solicitation, it was received at the initial point of entry to the Government infrastructure not later than 5:00 p.m. one working day prior to the date specified for receipt of offers; or

(B) There is acceptable evidence to establish that it was received at the Government installation designated for receipt of offers and was under the Government's control prior to the time set for receipt of offers; or

(C) If this solicitation is a request for proposals, it was the only proposal received.

(ii) However, a late modification of an otherwise successful offer, that makes its terms more favorable to the Government, will be considered at any time it is received and may be accepted.

(3) Acceptable evidence to establish the time of receipt at the Government installation includes the time/date stamp of that installation on the offer wrapper, other documentary evidence of receipt maintained by the installation, or oral testimony or statements of Government personnel.

(4) If an emergency or unanticipated event interrupts normal Government processes so that offers cannot be received at the Government office designated for receipt of offers by the exact time specified in the solicitation, and urgent Government requirements preclude amendment of the solicitation or other notice of an extension of the closing date, the time specified for receipt of offers will be deemed to be extended to the same time of day specified in the solicitation on the first work day on which normal Government processes resume.

(5) Offers may be withdrawn by written notice received at any time before the exact time set for receipt of offers. Oral offers in response to oral solicitations may be withdrawn orally. If the solicitation authorizes facsimile offers, offers may be withdrawn via facsimile received at any time before the exact time set for receipt of offers, subject to the conditions specified in the solicitation concerning facsimile offers. An offer may be withdrawn in person by an offeror or its authorized representative if, before the exact time set for receipt of offers, the identity of the person requesting withdrawal is established and the person signs a receipt for the offer.

(g) Contract award (not applicable to Invitation for Bids). The Government intends to evaluate offers and award a contract without discussions with offerors. Therefore, the offeror's initial offer should contain the offeror's best terms from a price and technical standpoint. However, the Government reserves the right to conduct discussions if later determined by the Contracting Officer to be necessary. The Government may reject any or all offers if such action is in the public interest; accept other than the lowest offer; and waive informalities and minor irregularities in offers received.

(h) Multiple awards. The Government may accept any item or group of items of an offer, unless the offeror qualifies the offer by specific limitations. Unless otherwise provided in the Schedule, offers may not be submitted for quantities less than those specified. The Government reserves the right to make an award on any item for a quantity less than the quantity offered, at the unit prices offered, unless the offeror specifies otherwise in the offer.

(i) Availability of requirements documents cited in the solicitation. (1)(i) The GSA Index of Federal Specifications, Standards and Commercial Item Descriptions, FPMR Part 101-29, and copies of specifications, standards, and commercial item descriptions cited in this solicitation may be obtained for a fee by submitting a request to--GSA Federal Supply Service Specifications Section, Suite 8100, 470 East L'Enfant Plaza, SW, Washington, DC 20407, Telephone (202) 619-8925, Facsimile (202) 619-8978.

(ii) If the General Services Administration, Department of Agriculture, or Department of Veterans Affairs issued this solicitation, a single copy of specifications, standards, and commercial item descriptions cited in this solicitation may be obtained free of charge by submitting a request to the addressee in paragraph (i)(1)(i) of this provision. Additional copies will be issued for a fee.

(2) Most unclassified Defense specifications and standards may be downloaded from the following ASSIST websites:

(i) ASSIST (https://assist.dla.mil/online/start/).

(ii) Quick Search (http://quicksearch.dla.mil/).

(iii) ASSISTdocs.com (http://assistdocs.com).

(3) Documents not available from ASSIST may be ordered from the Department of Defense Single Stock Point (DoDSSP) by--

(i) Using the ASSIST Shopping Wizard (https://assist.dla.mil/wizard/index.cfm);

(ii) Phoning the DoDSSP Customer Service Desk (215) 697-2179, Mon-Fri, 0730 to 1600 EST; or

(iii) Ordering from DoDSSP, Building 4, Section D, 700 Robbins Avenue, Philadelphia, PA 19111-5094, Telephone (215) 697-2667/2179, Facsimile (215) 697-1462.

(4) Nongovernment (voluntary) standards must be obtained from the organization responsible for their preparation, publication, or maintenance.

(j) Data Universal Numbering System (DUNS) Number. (Applies to all offers exceeding $3,500, and offers of $3,500 or less if the solicitation requires the Contractor to be registered in the System for Award Management (SAM) database. The offeror shall enter, in the block with its name and address on the cover page of its offer, the annotation “DUNS” or “DUNS +4” followed by the DUNS or DUNS +4 number that identifies the offeror's name and address. The DUNS +4 is the DUNS number plus a 4-character suffix that may be assigned at the discretion of the offeror to establish additional SAM records for identifying alternative Electronic Funds Transfer (EFT) accounts (see FAR Subpart 32.11) for the same concern. If the offeror does not have a DUNS number, it should contact Dun and Bradstreet directly to obtain one. An offeror within the United States may contact Dun and Bradstreet by calling 1-866-705-5711 or via the internet at http://fedgov.dnb.com/webform. An offeror located outside the United States must contact the local Dun and Bradstreet office for a DUNS number. The offeror should indicate that it is an offeror for a Government contract when contacting the local Dun and Bradstreet office.

(k) System for Award Management. Unless exempted by an addendum to this solicitation, by submission of an offer, the offeror acknowledges the requirement that a prospective awardee shall be registered in the SAM database prior to award, during performance and through final payment of any contract resulting from this solicitation. If the Offeror does not become registered in the SAM database in the time prescribed by the Contracting Officer, the Contracting Officer will proceed to award to the next otherwise successful registered Offeror. Offerors may obtain information on registration and annual confirmation requirements via the SAM database accessed through https://www.acquisition.gov.

(l) Debriefing. If a post-award debriefing is given to requesting offerors, the Government shall disclose the following information, if applicable:

(1) The agency's evaluation of the significant weak or deficient factors in the debriefed offeror's offer.

(2) The overall evaluated cost or price and technical rating of the successful and the debriefed offeror and past performance information on the debriefed offeror.

(3) The overall ranking of all offerors, when any ranking was developed by the agency during source selection.

(4) A summary of the rationale for award;

(5) For acquisitions of commercial items, the make and model of the item to be delivered by the successful offeror.

(6) Reasonable responses to relevant questions posed by the debriefed offeror as to whether source-selection procedures set forth in the solicitation, applicable regulations, and other applicable authorities were followed by the agency.

(End of provision)

ADDENDUM TO 52.212-1

SUBJECT: REQUEST FOR PROPOSAL (RFP) – MEDICATION THERAPY MANAGEMENT (MTM) PILOT PROGRAM

TO: GSA MULTIPLE AWARD SCHEDULE HOLDERS

This RFP is in support of the Defense Health Agency (DHA), Pharmacy Operations Division (POD). This Pilot will support the implementation of the MTM pilot program for patients who do not receive medical care or prescriptions from the MTF (i.e. Location Type 3), it will be necessary to acquire MTM services through a third party provider. This includes enrollment of patients into the MTM program, completion of comprehensive and targeted medication reviews, accurate and complete documentation of what occurred during the appointment, and a summary of findings and development of an action plan. Also includes the necessary, verbal and written communication of findings with the patient and provider, follow-up on health outcomes, data collection, regular reporting on enrollment and appointment activities, and program impact. The purpose of the pilot program, is to award three (3) single, Indefinite Delivery/Indefinite Quantity (IDIQ) Firm Fixed Price (FFP) CLIN contracts to the offerors that are determined to represent Best Value to the Government, utilizing the Trade-off Source Selection methodology. The services will be procured through full and open competition with a small business set-aside. Three distinct geographic locations have been chosen that represent areas of high per member per month (PMPM) expenditures. These locations will be Denver, CO, Orlando, FL, and Houston, TX. This will represent a new acquisition.

1. SPECIFIC REQUIREMENTS.

Performance requirements for this contract are provided in the attached Performance Work Statement (PWS) of this RFP.

2. PERIOD OF PERFORMANCE.

The period of performance shall be two years. The Period of Performance reads as follows:

Base Period – Date of award + 12 months Option Period I – End of Base Period + 12 months

3. PROPOSAL SUBMISSION INSTRUCTIONS.

a. PROPOSAL QUESTIONS: Questions may be submitted to the Point of Contact (POC) via email No Later Than 10 August 2016 at 10:00am Eastern Time. Follow-up/additional questions will not be accepted after this date. Answers to submitted questions will be provided to all prospective Schedule Holders via RFP amendment.

b. PROPOSAL DUE DATE: No Later Than: 22 August 2016 at 10:00am Eastern Time.

c. POINT OF CONTACT: Due to the difficulties in receipt of mail through normal postal services, all proposals must be sent via E-mail to the POC for this RFP, is Aretha Jones, at 703-681-5396 or aretha.y.jones.civ@mail.mil or Astley B. Davy at 703-681-4267 or astley.b.davy.civ@mail.mil. The Schedule Holder is responsible for obtaining a receipt confirmation, via separate Email, with the corresponding PCO, to ensure the electronic proposal has been received by the date/time set forth in the solicitation for receipt of offers.

d. ELECTRONIC SUBMISSION: Proposals shall be electronically submitted to the POC above. Your submission should include the following volumes: Technical Volume I (Technical Approach), Past Performance Volume II, and Price Volume III. The Non-Price section shall be submitted in MS Word or searchable PDF format. The Price section shall be submitted in MS Word or MS Excel 2007 or higher. The firewall utilized by the Government contracting office does not authorize or accept zip files.

4. PROPOSAL CONTENT AND FORMAT INSTRUCTIONS.

The Schedule Holder’s submission shall include three separate volumes:

1) Technical Approach

2) Past Performance

3) Price Proposal

a. ADMINISTRATIVE FORMAT INSTRUCTIONS:

(1) PAGE LIMITS: Each non-price section (Technical and Past Performance) is limited to 30 single-sided pages using the Microsoft® Word format. Pages should be numbered consecutively throughout the document. For any segments of the proposal with a defined page limit, pages exceeding the specified limit will be removed and not forwarded for evaluation. Table of Contents, Title page, Contractor Task Order POC Cover Page, Quality Control Plan, and Start-up Plan, are NOT subject to page limits. Page size 8.5 by 11 inches with 1 inch margins. Paragraphs single spaced. Minimum font size/style 10 point Times New Roman font for Text, 9 point font in the Arial family for Tables, and 8 point font in the Arial family for Graphics. Tables and graphics may be landscape; all other text must be portrait. If the offeror uses a different format (font size, margin, etc.), the government reserves the right to adjust the proposal to fit the parameters of the format as stated in the RFP, and if this results in the proposal exceeding the page limitations in any one area, the government will not consider those excess pages.

b. Non-Cost/Price PROPOSAL CONTENT INSTRUCTIONS: The Schedule Holder’s non-cost/price proposal shall clearly reflect how you will comply with the performance requirements identified in the PWS regardless of the Government’s estimated effort. Your non-cost/price proposal, including any supporting documentation, is to be clear and concise. The level of effort proposed must be consistent with the solution outlined in your non-cost/price proposal. The proposal should fully document and substantiate a cross mapping of your price approach as it equates to the non-cost/price proposal. All items in the evaluation criteria should be addressed.

The Schedule Holder’s non-cost/price proposal shall contain the following:

(1) TECHNICAL APPROACH: The Schedule Holder shall submit a written technical proposal, which effectively demonstrates the Schedule Holder’s clear understanding of all the tasks and how the approach is likely to yield the required results. The response shall demonstrate the Schedule Holder’s understanding of tasks to be performed, as well as a technical approach, methodology, and flexibility that will be utilized in accomplishing any resultant award.

The Schedule Holder shall include as much detail as possible, convincing rationale, and the substantiation of stated claims demonstrating the Schedule Holder’s clear understanding, approach, and methodology that will be utilized for the successful achievement of the required tasks. This description shall specifically address the Schedule Holder’s approach for providing services/support of the MTM pilot program.

The Schedule Holder shall provide as an appendix to the technical proposal a startup plan covering 15 calendar-days that is achievable to include: coordination with Government representatives, coordination with Government on the reporting of encounters and matrix data, and patient enrollment.

The Schedule Holder shall provide as an appendix to the technical proposal a quality control plan that includes sufficient details, convincing rationale, and the substantiation of stated claims demonstrating the Schedule Holder’s clear understanding, approach, and methodology that will be utilized for the establishment and utilization of processes, procedures, and metrics for successful achievement of the required tasks.

(2) PAST PERFORMANCE REFERENCES: The Schedule Holder shall submit name, phone number and an email address for at least three (3) but no more than five (5), references of relevant contracts/orders within the past three (3) years to Aretrha Jones at aretha.y.jones.civ@mail.mil or Astley B. Davy at astley.b.davy.civ@mail.mil No Later Than five (5) days after the release of this solicitation. The contracts/orders may be past or current as long as the performance did not end more than three (3) years prior to the due date for the submission of the proposal, and the contracts/orders may have been with Federal, State and/or City agencies and commercial customers. References are required for Prime Contractors and any teaming partners. The Prime Contractor Teaming partners must provide three (3) references of relevant past and present contracts for Federal, State and/or City agencies and commercial customers within the past three (3) years. “Relevant” is defined as like service as stated in this solicitation’s PWS in terms of similar scope and complexity.

(a) REFERENCE CONTENT: It is the Schedule Holder’s responsibility to provide valid, current and verifiable references. References must include:

Name of the Organization that will be providing the reference, Name of the Point of Contact (POC), POC Telephone Number, POC Email address, Contract Number, Period of Performance, Contract Value, and Scope of Work.

(b) POCs: The above POCs must be either Government personnel (civil service or military) or employees of private sector clients (such as public or private sector medical facilities) with whom you have provided services. Information provided by or for POCs who work directly for your company, or indirectly (i.e. in a prime or subcontractor relationship), will NOT be considered relevant.

(c) SUBCONTRACTOR CONSENT: If a subcontracting relationship is proposed, the Schedule Holder shall submit the consent of its proposed principal subcontractor(s) to disclose their past performance information to the Schedule Holder (Prime Contractor) along with the Schedule Holder’s proposed submission. If the proposed principal subcontractor(s) consent is not provided at the time of the Schedule Holder’s proposal submission, the past performance information for the principal subcontractor(s) may not be considered by the government in assessing the Schedule Holder’s past performance.

(d) INFORMATION FROM OTHER SOURCES: The Government may also consider information obtained through other sources. You should ensure that contact information for designated references is accurate and up-to-date.

(3) ORGANIZATIONAL CONFLICT OF INTEREST (OCI) CERTIFICATION: The Schedule Holder shall complete the attached OCI Certification and provide (if necessary) an OCI Avoidance or Mitigation Plan (PWS Attachment 8).

(4) CONTRACT POINT OF CONTACT: The Schedule Holder shall include a cover page to your proposal featuring your points of contact. The Schedule Holder shall provide a POC who is authorized to hold discussions/negotiations with the Government and has the full authority to bind the company to a contract/order. The Schedule Holder shall also identify a POC who will be responsible for reviewing any applicable performance evaluation reports rendered by the Government. This may include electronic performance reports produced via the Contractor Performance Assessment Reporting System (CPARS). Information required includes: First name, last name, title, e-mail address, phone number, fax number, and level of authority.

(5) GOVERNMENT FURNISHED EQUIPMENT / INFORMATION / PROPERTY: Schedule Holders should include as an attachment to your proposal, a listing of any Government Furnished Equipment / Information / Property or Contractor-Acquired-Government Owned Property (CAP), not already identified but necessary to perform this task. This shall include any Contractor purchased or acquired/ Government-owned items. This attachment should include the following information: item description, HA/OA tag number (if applicable), quantity, and current location. Detailed Bills of Materials shall be submitted along with the proposal; noting part numbers, prices, and need dates for all required GFE.

c. PRICE PROPOSAL CONTENT. Price will be evaluated separately from the non-price factors.

Price will be evaluated to determine fair and reasonable pricing. The government will not evaluate price, however will conduct a fair and reasonableness; it will only evaluate prices to determine whether prices are fair and reasonable. The evaluated price will be the total of all the priced line items, including fee, for the base year and all options. The Offerors’ proposed prices shall be consistent with the proposed technical approach and reflective of the effort required by the solicitation (using the CLIN structure in Section B) and will be evaluated to determine reasonableness. In order to establish a fair and reasonable price, the Government shall obtain any data as necessary.

The Schedule Holder shall submit their proposed PRICE as an Firm Fixed Price (FFP). Your price proposal shall provide a price breakdown to the location and Current Procedural Terms (CPT) code level. You are to calculate and state your proposed price in accordance with the PWS. A proposal is presumed to represent an Offerors best effort to respond to the solicitation. Any inconsistency, whether real or apparent, between promised performance and price, should be explained in the proposal. Any significant inconsistencies, if unexplained, raise a fundamental issue of the Offerors understanding of the nature and scope of work required and his financial ability to perform the contract and may be grounds for rejection of the proposal.

(1) PRICING: The Schedule Holder shall ensure mathematical computations are correct. Errors in calculations may be considered nonresponsive to this RFP.

(a) Schedule Holders shall propose all contract line items, either by price or “NSP” (Not Separately Priced). A zero dollar figure in a proposal means that the line item shall be provided at no charge to the Government. A line item price left blank will be considered nonresponsive to this request and the proposal will not be considered for award.

(b) Schedule Holders’ proposals shall remain open for a minimum of 90 days from the date of submission.

The Government has the unilateral right to extend services for a maximum of 6 months in accordance with FAR clause 52.217-8. Include a 6-month option period into price proposal. This 6-month option period should be broken out separately from the CLINS already established in the solicitation, and should be readily identifiable in the Offeror’s proposal. The clause can be utilized in any of the Option Periods.

5. ADDITIONAL INFORMATION

a. ALTERNATE PROPOSALS: Alternate proposals will not be evaluated by the Government.

b. INCUMBENT: This is not an existing requirement

6. PROPOSAL EVALUATION:

The Government intends to award a contract without discussions. Schedule Holder’s shall provide their best, complete proposal upon initial submission. The Government reserves the right to hold discussions if deemed necessary by the CO. A Technical Evaluation Panel will evaluate all proposals based on the proposals/documentation provided. The evaluations will be based on the evaluation criteria set forth below:

a. EVALUATION PROCESS: Evaluations will be conducted utilizing the Best Value Tradeoff process.

b. CONTRACTOR ADMINISTRATIVE SUPPORT: Not Applicable

c. FAR Part 33 – Protests, Disputes, and Appeals. In accordance with established Defense Health Agency (DHA) policy an interested party filing a protest with Defense Health Agency (DHA) has the option of requesting review by either the Contracting Officer (CO) or an independent review Official (IRO), who is a DHA official at a level above the CO. Alternately, an interested party may request IRO review as an appeal of the CO’s protest decision.

Where applicable, an interested party must clearly state in the protest that IRO review is requested, and must specify the nature of the independent review sought – whether as an alternative to CO review or as an appeal of the CO’s decision.

Regardless of which review is requested, all protests must be complete and submitted to the CO within the timeframes specified in FAR Subpart 33.1.

52.212-2 EVALUATION--COMMERCIAL ITEMS (OCT 2014)

Addendum 52.212-2

EVALUATION CRITERIA – BEST VALUE TRADEOFF

a. “BEST VALUE TRADEOFF” EVALUATION FACTORS FOR AWARD”

(1) Basis for Award: Award of this will be made on a competitive best value basis, using “best value tradeoff” among price and non-price factors. A best value tradeoff process will be utilized when the Government elects to award to other than the lowest priced proposal, or other than the highest rated non-price proposal. Past Performance will be evaluated independently from the other non-price evaluation factors utilizing different standards. The non-price evaluation factors are listed in descending order of importance are as follows:

Factor 1: Technical Approach Factor 2: Past Performance Technical Approach and Past Performance, when combined, are significantly more important than price.

Government evaluators will not assume that the Offeror possesses any capability or knowledge unless it is specified in the proposal.

After each of the above non-price factors is rated individually, an overall rating will be assigned collectively to these factors. If any of the above non-price evaluation factors receives an individual rating of “Unacceptable”, the collective overall rating will also be “Unacceptable”. Only proposals receiving an overall rating of “Acceptable” or higher will be considered for award.

(2) Non-Price Evaluation Criteria: The following criteria will be used to evaluate the non-price aspects of the proposal.

Factor 1: Technical Approach (Volume1) Technical Approach: The degree to which the Offeror’s technical approach demonstrates a clear understanding of the Medication Therapy Management (MTM) pilot program including all attendant requirements and a reasonable, well-thought-out approach that is likely to yield the required results within the required time frame. The proposal shall be used to assess the Offeror’s understanding of tasks to be performed as well as the methodology for accomplishing tasks under any resultant award to meet the capabilities of the Performance Work Statement (PWS).

The technical approach will be evaluated for:

· Delivery of Services: Approach of delivery of services to the patient: face to face, telephonic or video conferencing.

· Documentation: Approach of documentation for the clinical encounter and billing for the encounter.

· Communication: Approach of communication to the patient, provider and the Government.

· Security: Approach of data security to comply with all Health Insurance Portability and Accountability Act (HIPAA) requirements.

· Implementation and closedown timeline: Timeline to provide a transition plan for start-up and closedown

· Enrollment: Approach the Contractor will use to ensure enrollment goals are met and maintained.

· Training: Approach used to ensure a qualified provider has the depth of pharmaceutical knowledge and the ability to render MTM services.

· Peer review process: Approach used to ensure consistent quality of care is maintained in the encounter process.

· Reporting: Approach to be utilized in support of required reporting associated with the contract (enrollment, encounters, patient experience, and outcomes).

Technical Adjectives and Ratings One of the following adjectives will be assigned to the evaluators’ Technical conclusions (supported by narrative write-ups).

a. Technical Rating. The offeror's technical solution will be rated separately from the risk associated with its technical approach. The technical rating evaluates the quality of the offeror's technical solution for meeting the Government's requirement. The risk rating considers the risk associated with the technical approach to meeting the requirement. Unless a waiver is granted, technical evaluations shall utilize the ratings listed in Table 2A and Table 2B.

Table 2A: Technical Rating Method

b. Technical Risk Rating. Assessment of technical risk, which is manifested by the identification of weakness(es), considers potential for disruption of schedule, increased costs, degradation of performance, the need for increased Government oversight, and/or the likelihood of unsuccessful contract performance. Technical risk shall be rated using the ratings listed in Table 2B.

Table 2B: Technical Risk Rating Method:

Factor 2 – Past Performance (Volume 2) Past Performance information will be utilized to determine the quality of the contractor’s past performance as it relates to the probability of success of the required effort.

An Offeror’s past performance will be evaluated to determine the confidence the Government has in an Offeror’s ability to provide the services that meet the current requirement based on a demonstrated record of recent, (recent is defined as, contracts awarded within the past 3 years) relevant performance.

The evaluation team will determine relevancy and confidence.

The degree to which past performance evaluations for relevant effort, either included in the proposal or identified by the evaluators in any other manner, reflect success in the Specific Tasks as identified in Part 5 of the PWS and the degree to which these evaluations of past performance reflect a history of customer satisfaction and collaboration. Past Performance information will be utilized to determine the quality of the contractor’s Past Performance as it relates to the probability of success of the required effort.

The past performance evaluation team (PET) will determine relevancy confidence and assign a rating in accordance with Table 1A:

Table 1A: Past Performance Relevancy Rating Method

Once a relevancy rating has been determined, the PET will review the Offeror’s information submitted in accordance with the “Instructions to Offerors” letter, telephone interviews if conducted, and any other available information to determine the quality of performance for each of the contracts provided from the Offeror. Government sources of performance data may include, but are not limited to:

· The information provided by the Offeror.

· Information obtained from the clients listed in the proposal.

· Other customers known to the Government.

· Past Performance Information Retrieval System (PPIRS).

· Federal Awardee Performance and Integrity Information System (FAPIIS).

· Contractor Performance Assessment Reporting System (CPARS).

· Government’s internal records and sources.

· Any other sources that may have useful and relevant information.

Should the offeror possess no relevant past performance, a written statement shall be provided by the offeror so indicating. The Government may confirm past and present performance data identified by offerors in the proposals. In addition to the past performance references provided in the proposal, the Government may also consider information obtained through other sources.

Following the review of information to determine the relevancy of past performance, the PET will then assign to the Offeror one of the following overall performance confidence ratings in accordance with the following table:

Performance Confidence Assessments

Limited Confidence Based on the Offeror’s recent/relevant performance record the Government has a low expectation that the Offeror will successfully perform the required effort.

No Confidence Based on the Offeror’s recent/relevant performance record, the Government has no expectation that the Offeror will be able to successfully perform the required effort.

Factor 3 – Price (Volume 3) Price will be evaluated separately from the non-price factors.

The Price Factor will be used to evaluate the Offeror’s price proposal for completeness and reasonableness and to ensure that the Offeror understands the scope of the work included in the solicitation. The price that will be evaluated is the Offeror’s “total proposed price.”

The 'Total Proposed Price" will also consider any probable cost adjustments identified as a result of the cost realism analysis, if necessary. The techniques and procedures described under FAR 15.404-1(b) Price Analysis will be the primary means of assessing price reasonableness. The cost analysis evaluation techniques described under FAR 15.404-1 (c) through (g), as determined appropriate, may also be performed in further determining the reasonableness of the price.

The Government has the unilateral right to extend services for a maximum of six (6) months in accordance with FAR clause 52.217-8. Include a six (6) months option period into price proposal. This six (6) months option period should be broken out separately from the CLINS already established in the solicitation, and should be readily identifiable in the Offeror’s proposal. The clause can be utilized in any of the Option Periods.

52.212-3 OFFEROR REPRESENTATIONS AND CERTIFICATIONS--COMMERCIAL ITEMS (JUL 2016)

The Offeror shall complete only paragraph (b) of this provision if the Offeror has completed the annual representations and certification electronically via the System for Award Management (SAM) Web site located at https://www.sam.gov/portal. If the Offeror has not completed the annual representations and certifications electronically, the Offeror shall complete only paragraphs (c) through (r) of this provision.

(a) Definitions. As used in this provision --

“Economically disadvantaged women-owned small business (EDWOSB) Concern” means a small business concern that is at least 51 percent directly and unconditionally owned by, and the management and daily business operations of which are controlled by, one or more women who are citizens of the United States and who are economically disadvantaged in accordance with 13 CFR part 127. It automatically qualifies as a women-owned small business eligible under the WOSB Program.

"Forced or indentured child labor" means all work or service-

(1) Exacted from any person under the age of 18 under the menace of any penalty for its nonperformance and for which the worker does not offer himself voluntarily; or

(2) Performed by any person under the age of 18 pursuant to a contract the enforcement of which can be accomplished by process or penalties.

Highest-level owner means the entity that owns or controls an immediate owner of the offeror, or that owns or controls one or more entities that control an immediate owner of the offeror. No entity owns or exercises control of the highest level owner.

Immediate owner means an entity, other than the offeror, that has direct control of the offeror. Indicators of control include, but are not limited to, one or more of the following: Ownership or interlocking management, identity of interests among family members, shared facilities and equipment, and the common use of employees.

Inverted domestic corporation means a foreign incorporated entity that meets the definition of an inverted domestic corporation under 6 U.S.C. 395(b), applied in accordance with the rules and definitions of 6 U.S.C. 395(c).

Manufactured end product means any end product in product and service codes (PSCs) 1000-9999, except--

(1) PSC 5510, Lumber and Related Basic Wood Materials;

(2) Product or Service Group (PSG) 87, Agricultural Supplies;

(3) PSG 88, Live Animals;

(4) PSG 89, Subsistence;

(5) PSC 9410, Crude Grades of Plant Materials;

(6) PSC 9430, Miscellaneous Crude Animal Products, Inedible;

(7) PSC 9440, Miscellaneous Crude Agricultural and Forestry Products;

(8) PSC 9610, Ores;

(9) PSC 9620, Minerals, Natural and Synthetic; and

(10) PSC 9630, Additive Metal Materials.

Place of manufacture means the place where an end product is assembled out of components, or otherwise made or processed from raw materials into the finished product that is to be provided to the Government. If a product is disassembled and reassembled, the place of reassembly is not the place of manufacture.

Predecessor means an entity that is replaced by a successor and includes any predecessors of the predecessor.

Restricted business operations means business operations in Sudan that include power production activities, mineral extraction activities, oil-related activities, or the production of military equipment, as those terms are defined in the Sudan Accountability and Divestment Act of 2007 (Pub. L. 110-174). Restricted business operations do not include business operations that the person (as that term is defined in Section 2 of the Sudan Accountability and Divestment Act of 2007) conducting the business can demonstrate--

(1) Are conducted under contract directly and exclusively with the regional government of southern Sudan;

(2) Are conducted pursuant to specific authorization from the Office of Foreign Assets Control in the Department of the Treasury, or are expressly exempted under Federal law from the requirement to be conducted under such authorization;

(3) Consist of providing goods or services to marginalized populations of Sudan;

(4) Consist of providing goods or services to an internationally recognized peacekeeping force or humanitarian organization;

(5) Consist of providing goods or services that are used only to promote health or education; or

(6) Have been voluntarily suspended.

Sensitive technology--

(1) Means hardware, software, telecommunications equipment, or any other technology that is to be used specifically--

(i) To restrict the free flow of unbiased information in Iran; or

(ii) To disrupt, monitor, or otherwise restrict speech of the people of Iran; and

(2) Does not include information or informational materials the export of which the President does not have the authority to regulate or prohibit pursuant to section 203(b)(3) of the International Emergency Economic Powers Act (50 U.S.C. 1702(b)(3)).

Service-disabled veteran-owned small business concern--

(1) Means a small business concern--

(i) Not less than 51 percent of which is owned by one or more service-disabled veterans or, in the case of any publicly owned business, not less than 51 percent of the stock of which is owned by one or more service-disabled veterans; and

(ii) The management and daily business operations of which are controlled by one or more service-disabled veterans or, in the case of a service-disabled veteran with permanent and severe disability, the spouse or permanent caregiver of such veteran.

(2) Service-disabled veteran means a veteran, as defined in 38 U.S.C. 101(2), with a disability that is service-connected, as defined in 38 U.S.C. 101(16).

"Small business concern" means a concern, including its affiliates, that is independently owned and operated, not dominant in the field of operation in which it is bidding on Government contracts, and qualified as a small business under the criteria in 13 CFR Part 121 and size standards in this solicitation.

Small disadvantaged business concern, consistent with 13 CFR 124.1002, means a small business concern under the size standard applicable to the acquisition, that--

(1) Is at least 51 percent unconditionally and directly owned (as defined at 13 CFR 124.105) by--

(i) One or more socially disadvantaged (as defined at 13 CFR 124.103) and economically disadvantaged (as defined at 13 CFR 124.104) individuals who are citizens of the United States; and

(ii) Each individual claiming economic disadvantage has a net worth not exceeding $750,000 after taking into account the applicable exclusions set forth at 13 CFR 124.104(c)(2); and

(2) The management and daily business operations of which are controlled (as defined at 13.CFR 124.106) by individuals, who meet the criteria in paragraphs (1)(i) and (ii) of this definition.

Subsidiary means an entity in which more than 50 percent of the entity is owned--

(1) Directly by a parent corporation; or

(2) Through another subsidiary of a parent corporation.

Successor means an entity that has replaced a predecessor by acquiring the assets and carrying out the affairs of the predecessor under a new name (often through acquisition or merger). The term “successor” does not include new offices/divisions of the same company or a company that only changes its name. The extent of the responsibility of the successor for the liabilities of the predecessor may vary, depending on State law and specific circumstances.

Veteran-owned small business concern means a small business concern--

(1) Not less than 51 percent of which is owned by one or more veterans (as defined at 38 U.S.C. 101(2)) or, in the case of any publicly owned business, not less than 51 percent of the stock of which is owned by one or more veterans; and

(2) The management and daily business operations of which are controlled by one or more…