Performance_Work_Statement_for_Television_Service_at_NETC.docx

Performance Work Statement for Television Service at NETC July 16, 2015-July 15, 2016 (Base and 4 option years)

GENERAL REQUIREMENTS:

Scope of Work: The contractor shall provide non-personal services including all management, supervision, personnel, transportation, tools, materials and other items and services necessary to construct, install, operation and maintain a television head-end system at the National Emergency Training Center (NETC) in accordance with this Performance Work Statement (PWS), except as specified as Government furnished property and service. The contractor shall provide and make operational, a television head-end system capable of providing television service used to feed 795 televisions on the Government Television system.

Services and Programming: The Contractor shall provide a basic tier of service, which includes all services required by the rules of the Federal Communications Commission (FCC) and any other federal laws or regulation. The basic tier service with 60 channels including NFL Network and local network channels shall be provided and connected to the head-end system. Service to include NETC/FEMA channels, DC local channels, and 60 channels of our choice.

INSTALLATION AND MAINTENANCE:

Installation Approval: The contractor shall not undertake any installation of any equipment or facilities (including temporary equipment or facilities) without prior guidance or written consent of the Contracting Officer (CO). As a prerequisite to obtaining such approval, the contractor shall submit to the CO or Government designated representative detailed equipment for the installation, scheduled work plan (Installation must be completed in the most timely manner possible to eliminate down time resulting in limited TV service interruption , and other relevant data as my be requested by the Government. This includes, but is not limited to, detailed work plan, equipment list, electrical requirements and other related installation details...

Project Management: The Government will provide Project Management during the entire scope of the installation and acceptance phases for NETC. The Project Manager will work with the Contractor during the installation and acceptance portions of this project.

Installation Standards: The Contractor shall construct, install, and maintain the head-end system and interior wiring in government facilities in a safe and reliable manner. Installation will be in conformance with applicable federal regulation and national professional codes. At the CO’s or designated Government representative’s direction, the Contractor at their own expense, shall remove, replace or modify an equipment or facilities, including drops, connections and wiring, that the CO or designated Government Representative determines are unsafe, unsightly or otherwise unsuitable.

SERVICE AND REPAIRS:

The Contractor shall provide a service/repair phone number to the Government. The Contractor will begin work on “service interruptions” promptly and with limited exceptions approved by the CO, 24 hours after the interruption becomes known. The Contractor must begin actions to correct service problems the next business day. Technician will follow up with work order originator upon work completion for validation purposes.

Equipment Ownership: The Government shall retain ownership of all satellite television equipment to include receivers, receiver cards, remote controls, satellite dishes, rack mounted monitor with remote control and all associated cable, connectors, and equipment.

Contractor support shall include all software patches, vulnerability fix solutions, troubleshooting, hardware replacement and system maintenance at no additional cost to the Government.

Contractor will clear work area of all work related residuals and debris upon completion of work order or when departing for day.

TECHNICAL REQUIREMENTS:

Signal Leakage: The Contractor shall take all necessary action, including testing, maintenance, and coordination with Government personnel, to prevent any signal leakage or interference. Upon receiving notice from whatever source, including the Contractor’s own testing and monitoring activities, of such leakage or interference, the Contractor immediately shall take corrective action, at its own expense to eliminate any such leakage or interference. Compliance with the technical standards set forth or incorporated in this contract shall not relieve the contractor of its obligations arising under this subparagraph.

Take signal level readings at each building demarcation and TV location. Document levels and submit recommendations toward signal integrity and balance.

GOVERNMENT FURNISHED PROPERTY AND SERVICES

Utilities: The Government will provide all utilities needed for normal administrative operation including electrical power to operate equipment.

Any damage done by the Contractor to NETC facilities will be repaired at Contractor’s expense. The Contractor shall expect work stoppages for mission priorities.

ADDITIONAL INFORMATION

1. There is no site visit planned for this solicitation.

2. The service needs to be provided to the head end room only.

3. The cabling is already in place.

4. The TV sets are analog.

5. The type of cabling that is run to the TV sets are RG-11 back bone and RG-6 to sets.

6. There is not a requirement for international channels.

7. The existing infrastructure terminates in the room where the head end system will be installed.

8. 19 buildings make up the 795 drops.

9. 42 is the average number of drops per building.

10. The incumbent is currently Direct TV.

11. The Campus own all the cabling between the existing head end and other TV drop locations.

12. GSA vendors are welcome to compete for this procurement.