20140430_PWS_Career_Mapping_Final.pdf

Performance Work Statement

For

Defense Security Service, Career Mapping Services

April 30, 2014

UNCLASSIFIED//FOUO

1.0 INTRODUCTION AND BACKGROUND

1.1. Description of Services/Introduction. The contractor shall provide all personnel, supervision, and other items and non-personal services necessary to perform the Career Mapping Support as defined in this Performance Work Statement except for those items specified as Government furnished property, equipment, and services. The contractor shall perform to the standards of this PWS.

1.2. Background. In Fiscal Year (FY) 2012, the Defense Security Service (DSS) Human Capital Management Office (HCMO) responded to a Department of Defense (DoD) directive to initiate Workforce Assessment and Strategic Human Capital Planning activities focused on Mission Critical Occupations (MCO). Since that time, HCMO has assisted DSS leadership in proactively monitoring staffing levels and human capital concerns across the Agency through the production of two documents:

1. Workforce Assessment Plan (WAP)

2. Strategic Human Capital Plan (SHCP)

Based on the support provided for this contract HCMO will produce updates to the WAP and SHCP during FY14, which will enable leadership to make workforce decisions based on current and complete data. Additionally, HCMO intends to act on specific objectives defined in DSS’ SHCP and in support of DSS’ Strategic Plan.

1.3. Objectives. The objective of this effort is to obtain contractor support for the HCMO Career Mapping Support Services in accordance with 10 U.S.C. section 115b and DODI 1430.16.

1.4. Scope. The contractor shall conduct an analysis of an estimated 21% of the existing DSS workforce to ensure competency gaps are identified for critical skills competencies. An assessment shall also be conducted to project trends in the workforce that include losses due to retirement and other attrition. The contractor shall develop the appropriate career paths for the workforce identified in the task below.

1.5. General Information.

1.5.1. Quality Control Plan (QCP). The contractor shall submit and maintain an effective QCP to ensure services are performed in accordance with the PWS. The QCP shall include procedures to identify, prevent, and ensure non-recurrence of defective services. The QCP will be used to assure the work complies with the requirement of the contract. The contractor shall create quality control procedures to address the areas identified in the Performance Requirements Summary (PRS) described in Technical Exhibit 1 of the PWS. The Quality Control Plan shall be submitted to the COR no later than 10 days after contract award. The Contractor’s Quality Control Plan will be reviewed for adequacy by the Contracting Officer (CO) and Contracting Officer’s Representative (COR) for adequacy. If the Quality Control Plan is deemed adequate, written approval will be provided by the CO. Any subsequent changes after the written CO approval shall be approved by the CO within 10 days. The contractor must maintain an adequate work force and ensure all tasks are performed and provide uninterrupted performance as defined within this statement of work.

1.5.2. Quality Assurance Surveillance Plan (QASP). The Government will evaluate the contractor’s performance under this contract in accordance with its Quality Control Plan and the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government shall do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards identified in the PRS will be measured, by whom, the frequency of the surveillance, and the maximum acceptable defect rate(s).

1.5.3. CONTRACTING OFFICER REPRESENTATIVE (COR). The COR will be identified and appointed on a separate COR appointment letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the functions identified in the COR appointment letter from the CO. Some of the functions identified may include but are not limited to the following: assure that the contractor performs the technical requirements of the contract, perform necessary inspections in connection with contract performance, maintain written and oral communications with the contractor concerning technical aspects of the contract, issue written interpretations of technical requirements, including Government drawings, designs, specifications, monitor contractor's performance and notifies both the CO and contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of contractor personnel. A letter of designation will be issued to the COR, a copy of the executed letter will be furnished to the contractor. The COR appointment letter will state the responsibilities and limitations of the COR authority, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the contract.

1.5.4. Performance Evaluation Meeting. The COR may require the contractor to meet with the CO, Contracting Officer Representative (COR), and other Government personnel as deemed necessary. The contractor may request a meeting with the COR when the contractor believes such a meeting is necessary. If the COR cannot resolve the matter, the COR will contact the CO for resolution.

1.5.5. Hours of Operation. The core hours of operation for the Government staff at the Russell Knox Building are between the hours of 8:00 A.M. to 4:30 P.M. Monday thru Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The contractor shall have a point of contact available during normal business hours as stated above. When hiring personnel, the contractor shall keep in mind that the stability and continuity of the workforce are essential when coordinating with Government personnel to accomplish the desired task.

1.5.6. Place of Performance. The majority of work for this effort will be performed at the Contractor’s Facility, at any DSS location in the NCR, and the Russell Knox Building, Quantico

VA.

1.5.7. Period of Performance. The period of performance for this effort will be 12 months from date of award.

1.5.8. Interface with Government Operation. Performance of work by contractor personnel under the terms of this contract shall not interfere with regularly scheduled Government operational activities.

1.5.9. Security Requirements. All contractor personnel (to include subcontractors) entering government properties shall abide by all security rules and regulations. The contractor shall carry passes issued by DSS for all vehicles entering the Russell Knox Building, whether company-owned or employees’ private vehicles. The contractor will maintain a current list of all vehicles and individuals issued such passes. The contractor shall provide a list of these vehicles to include make, model, color and associated license plate information to the COR within five

(5) days of contract award and within one (1) day of any changes to the list through contract period of performance.

1.5.10. Access and General Protection/Security Policy and Procedures. The contractor and all associated sub-contractors employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative). The contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by DSS Security Office. The contractor workforce must comply with all personal identity verification requirements as directed by DOD, DSS and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes. The contractor employees, including sub-contractors, will immediately report suspicious activity to the DSS Security during business hours.

Emergencies should be reported immediately by calling 911.

1.5.11. AT Level I Training. All contractor employees, to include subcontractor employees, requiring access to DSS Field Offices, facilities and controlled access areas shall complete AT Level I awareness training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the COR or to the contracting officer, if a COR is not assigned, within 5 calendar days after completion of training by all employees and subcontractor personnel. This training shall be completed and reported to the COR within 30 calendar days of contract award and within 15 calendar days of new employees commencing performance thereafter.

1.5.12. Personnel Requirements. All personnel assigned to the project shall be required to adhere to the guidelines prescribed under the Freedom of Information Act (FOIA) and the Privacy Act.

The records contain personally identifiable information (PII) and must be handled as sensitive in nature. Non-disclosure agreements will need to be signed by those involved in the project and provided to the Government. All data and copies shall not be retained by any contractor or sub-contractor working on this requirement.

1.5.12.1. A contractor employee whose duties require accessing a DOD unclassified computer/network, working with sensitive unclassified information (either at a Government or contractor facility) or information protected by the Privacy Act of 1974, or physical access to a DOD facility must be a US citizen and possess a favorable suitability determination prior to installation/network access, or other requirements. The work for this effort is anticipated to be at the SECRET clearance level.

1.5.12.2. The requirements above will be processed utilizing the OPM Electronic Questionnaires for Investigations Processing (e-QIP), which can be accessed http://www.opm.gov/investigations/e-qip-application/. Failure to provide the required documentation at least 5 days prior to a new employee’s start date shall result in delaying the individual's start date. The contractor's Security Representative shall be responsible for initiating investigations as required.

1.5.13. Key Personnel. All Key Personnel shall adhere to the local clause DSS 2014.03-18.

1.5.14. Physical Security. As applicable, the contractor shall safeguard all Government property provided for contractor use. At the close of each work period, Government facilities, equipment, and materials shall be secured.

1.5.15. RKB Access. The contractor shall be responsible for ensuring that those contractor personnel who require access to RKB in performance of this effort will obtain RKB access according to prevailing DSS policy and adhere to those policies. The contractor shall coordinate all RKB access with the COR.

1.5.16. Post Award Conference/Kick-off Meeting. The contractor agrees to attend any post award conference convened by the contracting activity in accordance with Federal Acquisition Regulation Subpart 42.5. A kickoff meeting will be held with DSS no later than 5 business days after award of the Contract.

1.5.17. Periodic Progress Meetings. The Contracting Officer, COR, and/or other DSS personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance.

At these meetings the Contracting Officer will apprise the contractor of how the Government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. The Government estimates these meetings to occur on a quarterly basis. These meetings shall be at no additional cost to the Government.

1.5.18. Identification of Contractor Employees. All contractor personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. The contractor shall ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed.

1.5.19. Fraud, Waste and Abuse. The contractor shall be responsible for maintaining proper conduct and good discipline within contractor occupied work area(s). The contractor personnel shall be encouraged to be alert to and report suspected situations of fraud, waste, and abuse, or other intentionally dishonest conduct against the Government observed during or in the performance of this contract.

1.5.20. Health and Safety. The contractor shall be fully responsible for and shall assume all liability for compliance with all applicable regulations pertaining to the health and safety of personnel during execution of work. The contractor shall hold the Government harmless for any action on its part or that of its employees, subcontractors or contractor’s representatives, which results in illness, injury, or death to anyone on DSS grounds. All rules of safety which are or may be imposed upon the contractor by federal, state or municipal code, and the applicable cemetery regulations shall be effectively carried out in the performance of this contact.

1.5.21. Disclosure of Information. Performance under this contract may require the contractor to access data and information proprietary to a government agency, another government contractor, or of such nature that its dissemination or use other than as specified in this work statement would be adverse to the interests of the Government or others. Neither the contractor, nor contractor personnel, shall divulge nor release data or information developed or obtained under performance of this work statement, except to authorize government personnel upon written approval of the CO. The contractor shall not use, disclose, or reproduce proprietary data which bears a restrictive legend, other than as specified in this work statement. All contractor employees working on this contract will be required to sign the Non-Disclosure Agreement which will be provided after contract award.

1.5.22. Disclosure of information regarding operations and services of the activity to persons not entitled to receive it, or failure to safeguard any information that may come to the contractor (or any persons under the contractor’s control) in connection with work under this work statement, may subject the contractor, contractor’s agent, or employees to criminal liability under Title 18, Sections 793 and 798 of the United States Code. As referenced in paragraph 1.5.28., neither the contractor nor the contractor’s employees shall disclose or cause to be disseminated any information concerning the operations of the activity that could result in, or increase the likelihood of, the possibility of a breach of the activities’ security or interrupt the continuity of its operation.

1.5.23. The contractor shall direct to the COR, who then reports to the CO, all inquiries, comments, or complaints arising from matters observed, experienced, or learned as a result of, or in connection with, the performance of this contract. If the information is submitted via email the notification can be submitted to the CO or record during the time of submission. The resolution of such inquiries, comments or complaints may require the dissemination of official information.

1.5.24. Inquiries received by the contractor regarding work performed under this contract shall be referred to the Government for evaluation under the Freedom of Information Act of 1975, Public Law 93-502, 5 U.S.C., and Section 552. The determination of whether records will be released will remain with the Government. The contractor shall be responsible for search and submission of records upon request by the Government.

1.5.25. The contractor shall not release any information (including photographs, files, public announcements, statements, denials, or confirmations) on any part of the subject matter of this contract or any phase of any program hereunder without the prior written approval of the CO.

All documentation showing individuals’ names or other personal information shall be controlled and protected. The provisions of the Privacy Act of 1974, Public Law 93-579, 5 U.S.C., Section 552a, shall apply.

1.5.26. Organizational Conflict of Interest. The contractor shall notify the CO immediately whenever it becomes aware that a violation of DFARS 252.209-7006 and 252.209-7007 occurred or has to potential to occur. If the contractor believes an OCI is viable or potential OCI could occur the vendor shall promptly submit a plan to the CO to avoid or mitigate the proposed OCI.

The contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the CO and in the event the CO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the CO may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.5.27. Damage to Government Property. The contractor shall be held liable for damage or destruction of Government property (e.g. buildings, vehicles, sidewalks, headstones, etc.) caused by the contractor, contractor personnel or representatives of the contractor in the performance of services in this contract.

1.5.28. Damage to Privately Owned Property. The contractor shall be held liable for damage or destruction of privately owned property (e.g. privately owned vehicles), as defined in this PWS, caused by the contractor, contractor personnel or representatives of the contractor in the performance of services in this contract. The contractor shall take corrective action in a reasonable amount of time (prior to or before the contract period of performance expiration) to repair damages or replace destroyed property.

1.5.29. Damage Reports. The contractor shall submit a damage report to the CO and designated representative within two (2) workdays of damage or destruction to Government property or privately owned property caused by the contractor, contractor personnel or representatives of the contractor. The damage report shall detail the facts and the extent of damages or destruction and the corrective action taken by the contractor to repair damages or replace destroyed property.

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1. DEFINITIONS:

2.1.1. CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

2.1.2. CONTRACTING OFFICER (CO). A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.

2.1.3. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations.

This individual has authority to provide technical direction to the contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5. DELIVERABLE. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

2.1.6. KEY PERSONNEL. The contractor personnel who are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons who are listed in the proposal.

2.1.7. PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.8. PRIVATELY OWNED PROPERTY. For the purposes of this PWS, means property ownership by a non-governmental organization (e.g. privately owned vehicles).

2.1.9. QUALITY ASSURANCE. The Government procedures to verify that services being performed by the contractor are performed according to acceptable standards.

2.1.10. QUALITY ASSURANCE SURVEILLANCE PLAN (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.11. QUALITY CONTROL. All necessary measures taken by the contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.12. SUBCONTRACTOR. One that enters into a contract with a prime contractor.

The Government is not privy to the vendor’s subcontractor.

2.1.13. WORK DAY. The number of hours per day the contractor provides services in accordance with the contract.

2.1.14. WORK WEEK. Monday through Friday, unless specified otherwise.

2.2. ACRONYMS:

AT Antiterrorism CFR Code of Federal Regulations CMR Contract Manpower Reporting CO Contracting Officer COR Contracting Officer Representative DSS Defense Security Service DFARS Defense Federal Acquisition Regulation Supplement DOD Department of Defense FAR Federal Acquisition Regulation FPCON Force Protection Condition HCMO Human Capital Management Office IA Information Awareness NCR National Capital Region OCI Organizational Conflict of Interest POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program TE Technical Exhibit

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1 Materials: DSS will provide policies, standard operating procedures, business rules, and other applicable documents as requested by the contractor in support of this effort.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1 General: The contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed under Section 3 of this PWS.

PART 5

SPECIFIC TASKS

5.0 TASKS

5.1. HCMO Tasks: The contractor shall conduct an analysis of an estimated 21% of the existing DSS workforce to ensure competency gaps are identified for critical skills competencies. The assessment shall also be conducted to project trends in the workforce that include losses due to retirement and other attrition. The contractor shall develop the appropriate career paths for the workforce identified in the task below.

The contract shall provide services in the following areas:

1. Workforce Assessment Planning

2. Career Mapping Framework

3. Strategic Human Capital Planning

5.2. Workforce Assessment Planning (WAP): The contractor shall conduct an initial review of existing technical, core, and leadership competencies and track career progression programs within DSS. The contractor shall collect and analyze workforce data from the Defense Civilian Personnel Data System Employee Listing Human Capital Study, DSS Operations & Maintenance Table of Distribution and Allowances, and Office of Personnel Management to identify quantitative trends in the DSS workforce, to include demographics, occupations, and organizational deployment.

5.2.1 WAP Submissions: The contractor shall draft and submit quarterly updates for the WAP to the COR, no later than the fifth business day after the end of the established three month cycle.

The initial date will be established upon a mutual agreement of the COR and the vendor.

5.2.2. Interviews: The contractor shall, interview HCMO and DSS Directorate leadership to identify qualitative trends in the DSS workforce, to identify and report on progress against organizational human capital plans.

5.2.3. Analysis: The contractor shall complete workforce analysis to identify key workforce indicators, and report items of interest to DSS senior leadership weekly on a date to be determined by the COR and the vendor. The contractor shall provide recommendations as appropriate.

5.2.4. Presentation Materials: The contractor shall collate, de-conflict, and submit findings from the information gather under PWS 5.2 in order to facilitate the HCMO annual updates to the 2014 SHCP.

5.2.5. Executive Presentations: The contractor shall brief DSS senior leadership throughout the data collection process, providing status updates and progress reports, as required which may occur as often as weekly as the project progresses. Status updates and progress reports may be required both face-to-face or in writing.

5.3. Career Mapping Framework: The contractor shall complete a competency-based Career Ladder framework for up to 15 select mission and support elements that can be applied across all DSS career tracks. The contractor shall provide a document that captures competency models for select career groups. The framework shall include core, technical, and leadership competencies for each of the career groups and establish alignment across DSS’ interdependent workforce requirements. This task will require the contractor to conduct an initial review of the existing core, technical, and leadership competencies as well as career progression programs within DSS.

The Career Ladder framework shall serve as the roadmap to identify competencies, skills, and leadership requirements to achieve long-term career goals for all performance levels (enter level/development, full performance, senior and expert). The contractor shall work with the COR to ensure there is not a duplication of effort of current contractor support provided to CDSE for similar services. Career maps will be established for select mission and support elements, which collectively represent an estimated 21% of the Agency’s total workforce, the total number of career groups will not exceed 15:

Career Track Program Full Time Employees

Percentage of Workforce

Acquisitions BE 17 .02% Cyber Security Strategist CI 5 .006% FM Analyst/Specialist BE/FM 17 .02% FM Accountant BE/FM 4 .005% FM Project Management BE/CIO 13 .01%

Industrial Security Specialists Agency wide 15 .02%

Information Assurance BE/CIO 15 .02% Network/Infrastructure Operations BE/CIO 22 .03% Personnel Security Specialist

(PSMO) IO 31 .034%

Human Capital Specialist HCMO 19 .02% Logistics Management BE/LMD 19 .02% Security Specialist (Personnel/Physical) Security 7 .008%

Total 184 21%

5.3.1. Strategic Communications:

The contractor shall develop a comprehensive communication strategy for this effort to include a kick off message, bi-weekly updates to the workforce, quarterly newsletter communications, and messages from the Director and Chief of the Human Capital Management Office, as required.

The desired communications are typically a paragraph to a page long. The output of this communication will provide updates to our leadership and agency staff on the progress of this requirement.

5.3.2. Working Groups: The contractor shall conduct bi-weekly working groups with Subject Matter Experts (SMEs), for the career tracks within their span of control. The contractor shall perform the following actions in the working groups:

1. Revalidate career mapping requirements after initial assessment with each program office.

2. Identify, define, and align DSS-wide core and leadership competencies in coordination with the Center for Development of Security Excellence (CDSE).

3. Identify, define, and align technical competencies for select career tracks with appropriate DSS-identified SMEs.

4. Produce aligned career maps identifying core, leadership, and technical competencies required for each performance level to include: Entry Level/Developmental, Full Performance, Senior, and Expert.

5. Produce templates, guidance, and instructions for organizational leaders to adapt career mapping methodologies into their people development strategies.

6. Provide bi-weekly communications to the Chief, HCMO that keep the workforce updated on career mapping developments.

7. Prepare quarterly Spotlight articles for HCMO’s newsletter to keep the workforce updated on career mapping developments.

8. Prior to launching career maps, provide four information sessions (two workforce level and two management level) to socialize career maps and educate the workforce.

5.3.3. Certifications: The contractor shall utilize existing certification requirements for Acquisitions, Financial Management, and any other occupation with existing certification requirements, to determine the certification requirements for each career track without duplicating existing efforts. Current certifications such as the Security Fundamentals Professional Certification, Security Asset Protection Professional Certification, Special Program Security Certification, and Adjudications Certification Program, as well as further SPeD certifications will be included in the roadmap when developing career ladders. Competencies for security and counterintelligence professionals will be developed as defined by the Undersecretary of Defense for Intelligence (USD (I)) 3305.13 series.

5.3.4. Document Process: The contractor shall produce and submit a draft document to the Government for edits and approval. This document will act as a road map to identify true competencies, skills, and leadership requirements for achieving long term career goals. This deliverable will provide a codified approach to career mapping by cataloging core occupations by program office and providing detailed information to facilitate career choices based on individual talent and organizational needs. This includes templates, guidance and instructions for organizational leaders. All final edits shall be submitted into the revised draft document and submitted to the Government no later than a week after final edits are received by the contractor from the Government. One week after the final revised draft products electronically in hardcopy format. Prior to developing the framework, the contractor shall provide the COR a strategy document detailing the approach. It is anticipated 9-15 career groups will be assessed and the final draft document will exceed 125 pages in length. The final draft document shall be provided electronically (for purposes of future modifications, updates and storage).

5.4. Required Skills: The contractor shall provide personnel with the following experience:

Knowledge of DoD and DSS strategic human capital goals and objectives.

Developing strategic reporting requirements and conducting trend analysis.

Workforce assessment planning and analysis, competency modeling, career mapping, leadership development, and performance management skills.

Serving as an effective and forward leaning change agent.

Reach back capabilities to human capital, leadership development subject matter experts and luminaries.

Strong oral communication and writing skills.

Advanced facilitation and project management skills.

The contractor shall provide subject matter experts with a minimum of a Bachelor’s Degree with 10-15 years of experience directly related to the requirements in the PWS.

The contractor shall also provide at a minimum an Executive Level POC to interface with the DSS Leadership Team. The Executive Level POC requirements shall correspond to the information below and is considered Key Personnel for this contract. .

Executive Level POC:

Qualifications: Bachelor Degree required (Master’s Degree preferred) and a minimum of 15 years of relevant experience in facilitation, project management, and leadership development.

Project Management Professional Certification (PMP) preferred. Duties/Project Functions:

Expert with enterprise-wide knowledge and experience working with the Department of Defense /Federal Government. Provide research analysis, insight and advice concerning industry standard solutions. Supports and facilitates client and working groups and is primarily utilized on projects for specific expertise and not in a managerial capacity. Able to present research finding and support the production of deliverables in the format of the client’s choice (Power Point, Excel, Word, etc…).

6.0 DELIVERABLES

Expected deliverables include:

6.1. Prior to developing the framework, the contractor shall provide the COR a strategy document detailing the approach. It is anticipated 9-15 career groups will be assessed and the final draft document will exceed 125 pages in length. The final draft document shall be provided electronically (for purposes of future modifications, updates and storage).

6.2. Produce aligned career maps identifying core, leadership, and technical competencies required for each performance level to include: Entry Level/Developmental, Full Performance, Senior, and Expert. The delivery date will be coordinated with the COR after contract award.

6.3. Produce templates, draft guidance, and draft instructions for organizational leaders to adapt career mapping methodologies into their people development strategies.

6.4 Prepare draft quarterly Spotlight articles for HCMO’s newsletter to keep the workforce updated on career mapping developments.

6.5 Prior to launching career maps, provide four information sessions (two workforce level and two management level) to socialize career maps and educate the workforce.

6.6 Develop a comprehensive communication strategy for this effort to include a kick off message, bi-weekly updates to the workforce, quarterly newsletter communications, and messages from the Director and Chief of the Human Capital Management Office, as required.

The desired communications are typically a paragraph to a page long.

6.7 Brief DSS senior leadership throughout the data collection process, providing status updates and progress reports, as required which may occur as often as weekly as the project progresses.

Status updates and progress reports may be both face-to-face or in writing.

6.8 Collate, de-conflict, and submit findings from the information gather under PWS 5.2 in order to facilitate the HCMO annual updates to the 2014 SHCP.

6.9 Complete workforce analysis to identify key workforce indicators, and report items of interest to DSS senior leadership weekly on a date to be determined by the COR and the vendor.

6.10 Collect and analyze workforce data from the Defense Civilian Personnel Data System Employee Listing Human Capital Study, DSS Operations & Maintenance Table of Distribution and Allowances. Submit the findings electronically and in a hard copy format.

6.3 REFERENCE MATERIALS

The Contractor shall be responsible for designing, printing, distributing, data collection and analysis, data organization, editing, copyrighting, and updating the materials in accordance with 10 U.S.C. sections 115b, DODI 1430.16, and all the DoD and DSS regulations regarding Career

Mapping. Materials designed specifically for the Government shall become the property of the Government and shall not be used commercially by the contractor.

6.4 Service Summary Table

Performance Assessment for this contract will be in accordance with the service summary matrix listed in Technical Exhibit one (1). The performance objective will be periodically monitored and evaluated. The contractor can develop the most efficient methodology to meet and/or exceed the required thresholds of service.

7.0. PERIOD OF PERFORMANCE

The anticipated period of performance for this acquisition will be for 12 months.

8.0. SECURITY CLEARANCES

The Contractor must hold a final Secret Facility Clearance for the purpose of access to government controlled facilities or approved contractor secure facilities at the close of the soliciatation. Contractor personnel performing work under this contract will require access to DSS open storage facilities; must have a DOD clearance for access to classified information up to and including SECRET, and must maintain the level of security required for the life of the contract. Contractor personnel shall have a SECRET Level Clearance at time of contract award.

Please reference the DD-254 for this solicitation for additional security guidance.

8.1. A minimum of a Secret Security Clearance is required for access to DSS.

9.0. PLACE OF PERFORMANCE

Contractor will require access to DSS Headquarters facility in Quantico, VA as well as locations in the greater Washington, DC metropolitan area for meetings and initial collection of data to perform assigned task. The contractor shall utilize their own facility for the performance of the work identified in this statement of work and the contractor may be required to travel to Linthicum, Maryland.

10.0. IDENTIFICATION BADGES

The Government will issue DSS Badges to Contractor personnel at the beginning of performance of this contract to be displayed while accomplishing tasks at DSS facilities. DSS issued badges are the property of the U.S. Government and are accountable items; therefore, they shall be protected and returned to the Government at completion of the contract. Accountable Government property must be returned before final payment is issued.

11.0. TRAVEL

Travel is not authorized for this requirement.

12.0 GOVERNMENT FURNISHED INFORMATION

Information required for the successful accomplishment of this contract will be provided by the Defense Security Service point of contact.

13.0 CONTRACTING OFFICER’S REPRESENTATIVE (COR)

The Government COR is a representative of the Contracting Officer (CO) and will participate in the administration of this contract. The Government COR’s role is to observe performance, and document the performance of the contractor without duplicating or augmenting the service provider/s quality control function. The primary point of contact for this acquisition will be provided after contract award. The COR for this effort will be provided at contract award.

14.0 CONTRACTOR PERSONNEL REQUIREMENTS

14.1 NON_DISCLOSURE AGREEMENT: Only Contractor personnel with a signed Nondisclosure Agreement shall have access to data related to this contract.

TECHNICAL EXHIBITS

Technical Exhibit 1 Performance Requirement Summary

Deliverable or Required Services Performance Standard(s) Acceptable Quality Level (AQL)

Method of Surveillance

Develop the framework and produce a strategy document.

Submit final document electronically and in hardcopy utilizing Microsoft Office Suite products.

Protect data from unauthorized disclosure and keep all information confidential limited to a need to know basis.

99% of the time the contractor shall provide the required documentation free of errors.

User Feedback

Agency aligned Career Maps identifying core, leadership, and technical competencies required for each performance level to include: Entry Level/ Developmental, Full Performance, Senior, and Expert.

Provide the required documentation as stated in

PWS 5.3.

95% of the time the contractor shall provide the required documentation free of errors.

User Feedback

Produce draft templates, guidance, and instructions for organizational leaders to adapt career mapping methodologies.

Provide the required documentation as stated in

PWS 5.3.2

95% of the time the contractor shall provide the required documentation free of errors.

User Feedback

Draft quarterly Spotlight articles for HCMO’s newsletter.

Provide the required documentation as stated in

PWS 5.3.2.

95% of the time the contractor shall provide the required documentation free of errors.

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Provide four information sessions (two workforce and two management level) to socialize career maps

Provide the required session as stated in PWS 5.3.2.

95% of the time the contractor shall conduct the sessions free of errors.

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Develop communication strategies (typically a page long)

Provide the required documentation as stated in

PWS 5.3.1.

95% of the time the contractor shall provide the required documentation free of errors.

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Brief DSS senior leadership providing updates with status reports (may include face to face or written reports).

Provide the required session as stated in PWS 5.2.5 or provide the required documentation as stated in

PWS 5.2.5.

95% of the time the contractor shall provide the required services and documentation free of errors.

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Collate, de-conflict, and submit findings from the information gather under PWS 5.2 in order to facilitate the HCMO annual updates

Provide the required documentation as stated in

PWS 5.2.5.

95% of the time the e contractor shall provide the required documentation free of errors.

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Complete workforce analysis Provide the required documentation as stated in

PWS 5.2.3.

95% of the time the e contractor shall provide the required documentation free of errors

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Collect and analyze workforce data from DCPDS, DSS O &M Table, and Employee Listing Human Capital Study

Provide the required documentation as stated in

PWS 5.2.1.

95% of the time the e contractor shall provide the required documentation free of errors

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