HQ003418R0177.pdf

PDF 528 KB Posted Aug 25, 2018

Attached to: Recreational Trips Transportation Federal contract opportunity
Solicitation number: HQ003418R0177
Issued by: DOD Washington Headquarters Service

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Solicitation Document HQ0034-18-R-0177.

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SEE ADDENDUM

(No Collect Calls)

HQ003418R0177 24-Aug-2018

b. TELEPHONE NUMBER

703-545-1577

8. OFFER DUE DATE/LOCAL TIME

11:00 AM 07 Sep 2018

5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA – FAR (48 CFR) 53.212

(TYPE OR PRINT)

(SIGNATURE OF CONTRACTING OFFICER)

ADDENDA ARE

26. TOTAL AWARD AMOUNT (For Gov t. Use Only )

23.

CODE 10. THIS ACQUISITION IS

SUCH ADDRESS IN OFFER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

BELOW IS CHECKED

TELEPHONE NO.

HQ00349. ISSUED BY

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

DENNIS JACKSON

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER

(TYPE OR PRINT)

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA

0 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.

25. ACCOUNTING AND APPROPRIATION DATA

1. REQUISITION NUMBER

20.

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

DWJ050920181152

ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

. YOUR OFFER ON SOLICITATION

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

% FOR:SET ASIDE:UNRESTRICTED ORX

SMALL BUSINESS

17a.CONTRACTOR/ CODE FACILITY

OFFEROR CODE

WHS - ACQUISITION DIRECTORATE

4800 MARK CENTER DRIVE, SUITE 09F09

ALEXANDRIA VA 22350

18a. PAYMENT WILL BE MADE BY CODE

RATED ORDER UNDER

DPAS (15 CFR 700)

13a. THIS CONTRACT IS A

13b. RATING

CODE15. DELIVER TO CODE HQ0144 16. ADMINISTERED BY

12. DISCOUNT TERMS11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

14. METHOD OF SOLICITATION

RFQ IFB RFPX

ARMED FORCES RETIREMENT HOME

CORNELIUS DEEMES

1800 BEACH DRIVE

GULFPORT MS 39507

TEL: (228) 897-4415 FAX:

FAX:

TEL: 703-545-3064 SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

8(A)

HUBZONE SMALL

BUSINESS

SIZE STANDARD:

$15,000,000

NAICS:

485510

OFFER DATED

29. AWARD OF CONTRACT: REF.

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

EMAIL:

TEL:

31c. DATE SIGNED

SEE SCHEDULE

SCHEDULE OF SUPPLIES/ SERVICESITEM NO. QUANTITY UNIT UNIT PRICE AMOUNT

24.22.21.19.

WOMEN-OWNED SMALL BUSINESS (WOSB)

ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

(CONTINUED)

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

37. CHECK NUMBER

FINALPARTIALCOMPLETE

36. PAYMENT35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHIP NUMBER

PARTIAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT 41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

Prescribed by GSA – FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

SEE SCHEDULE

20.

SCHEDULE OF SUPPLIES/ SERVICES

21.

QUANTITY UNIT

22. 23.

UNIT PRICE

24.

AMOUNT

19.

ITEM NO.

HQ003418R0177

Section SF 1449 - CONTINUATION SHEET

SECURITY REQUIREMENTS

H.1 Organizational Conflict of Interest

Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may effect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

H.2 Pricing under FAR 52.217-8 OPTION TO EXTEND SERVICES:

If the Government exercises its unilateral right to extend services under FAR 52.217-8, the unit prices for the performance of services during the extension period will be the unit prices contained in the contract for the last exercised period of performance."

PERFORMANCE WORK STATEMENT

Performance Work Statement Armed Forces Retirement Home – Gulfport, MS

Recreational Trips Transportation Services

INTRODUCTION:

1.0 General

This is a non-personal services contract to provide Recreational Trips Transportation. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor whom in turn is responsible to the Government.

Therefore, it is understood and agreed that the personnel assigned to this contract: (1) shall perform the services specified herein as independent Contractors, not as employees of the Government; (2) shall be responsible for their own management and administration of the work required and bear sole responsibility complying with all technical requirements or constraints attendant to the performance of this order; (3) shall be free from supervision or control by any Government employee with respect to the manner or method of performance of the services specified; but (4) shall, pursuant, to the Government’s right and obligation to inspect, accept or reject the work, comply with such general direction of the Contracting Officer (CO).

1.1 Description of Services

The contractor shall provide Recreational Trips Transportation services as described herein for the Armed Forces Retirement Home in Gulfport, Mississippi (AFRH-G). This Performance Work Statement (PWS) sets forth requirements for Recreational Trips Transportation services at the AFRH-G. The Contractor shall provide management, supervision, quality control, inspections, manpower, supplies and equipment (except as otherwise provided) necessary to perform recreational trips transportation services as defined in the specifications and other contract documents.

1.2 Background

The mission of the AFRH is to fulfill our Nation's commitment by providing a premier retirement community for our veterans through a residential quality care and supportive services environment. The United States Congress established the Armed Forces Retirement Home (AFRH) as a separate Federal Agency in 1991 when it enacted the Defense Authorization Act, Public Law 101-510. AFRH provides residents with daily living needs, to include medical services, at campuses in Washington, DC, and Gulfport, MS. This modem retirement community offers residential living, assisted living, memory support, and long-term care to our nation's veterans.

1.3 Objectives. The Contractor shall provide all personnel, supervision, and management for recreational trips transportation services. The Contractor shall be responsible for performing all duties and functions in accordance with the performance work statement (PWS).

1.4 Scope. The Contractor shall provide personnel during normal operations to accomplish the requirements specified in this PWS. The contractor shall efficiently and effectively manage the performance under this contract to perform all activities are accomplished, as required by this PWS.

1.5 Period of Performance. The period of performance shall be for a Base Period of 12 (12)-months with four (4) 12-month Option Periods

1.6 Quality Control. The contractor shall develop and maintain an effective Quality Control Plan (QCP) to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s QCP is the means by which he assures himself that his work complies with the requirement of the contract. The QCP is to be delivered with the contractor’s proposal. Two copies of a comprehensive written QCP shall be submitted to the Contracting Officer (CO) and Contracting Officer Representative (COR) within 5 working days when changes are made thereafter. After acceptance of the QCP the contractor shall receive the contracting officer’s acceptance in writing of any proposed change to the QCP.

1.6.1 Quality Control Plan The Contractor shall establish and maintain a Quality Control Plan

(QCP) to ensure the work performed conforms to contract requirements. The Contractor shall include the QCP with the proposal. The Performance Requirements Summary establishes performance standards that are the minimum requirements for acceptable performance of required services. The Contractor’s QCP shall address methods for remedying poor performance.

1.6.1.2. Quality Control Status Report The contractor shall provide accurate and complete data concerning the quality of service for each month, as referenced in the above QCP minimum requirements in

1.6.1. The following:

• Information relevant to current or projected obstacles, issues, and/or suggested resolutions.

• Information relevant to the progress of efforts to hire staff to fulfill the contract requirements.

• Trips performed and vehicles used for each trip.

• Hours used per vehicle type monthly.

• Total hours worked for the period.

• Cumulative hours worked from the start of the contract through current report and identify workload status.

1.6.2 Quality Assurance: The Government will periodically evaluate the Contractor’s performance in accordance with the Quality Assurance Surveillance Plan. The purpose of the QASP is to ensure that all PWS requirements are complete and acceptable. The plan will ensure reliable continued service and preclude unnecessary complaints as a result of unacceptable performance.

The Government’s QASP includes but not limited to the following elements:

• Acceptance of the Contractor's Quality Control Plan

• Periodic inspection of the Contractor's work

• Progress meetings with the Contractor

1.6.3 Recognized Holidays: Except as specified by the Contracting Officer (KO), services shall be required on the following Federal holidays:

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day Presidents Day Veterans Day Memorial Day Thanksgiving Day Independence Day Christmas Day Holidays that fall on Saturday are observed on the previous Friday and holidays that fall on Sunday are observed on the following Monday.

Observance of such days by the Government personnel shall not be cause for an extension to the delivery schedule or period of performance or adjustment to the price, except as set forth in the contract.

1.6.4 Hours of Operation:

The Contractor shall be available during AFRH-Gulfport, Mississippi (MS) normal business hours, 7:00am to 4:00pm, Monday through Friday, excluding Federal Holidays to perform all tasks associated with providing recreational trips transportation services. The Government will apprise the Contractor of trips that will take place outside AFRH normal business hours no less than 72 hours ahead of performance of such trips.

1.6.4.1 Continuity of Services. Contractor shall provide full coverage for the performance hours required. Failure to provide drivers for trips in a timely manner will adversely impact Contractor performance evaluation. Backup service providers must be presented for credentialing a minimum of 30 days prior to the expected work start date.

1.6.4.1 Administrative Closings: Adverse weather conditions affecting the Armed Forces Retirement Home, Gulfport, MS (AFRH-G) operations may cause delayed opening or closure of the facility. The AFRH-G operations does not follow the Office of Personnel Management (OPM) guidelines for issuance of facility closure or delays. When the closure of a Government facility occurs on a scheduled day of work, the Contractor shall not be required to perform any services on the day of the closure and shall receive no payment. In the event a closure occurs and work is required for a partial day, the Government will notify the Contractor within one hour after notification of the facility closure is received. Payment of a partial day closure will be made for the actual time worked based on the established hourly rates in the contract. Services will be required for weekend and some holidays as determined on trips scheduled. The COR will provide administrative closing guidelines for the contractor to comply after contract award.

1.6.5 Place of Performance: The services provided under this contract will be performed throughout Gulfport, Mississippi area and designated trip sites.

1.6.6 Type of Contract: The Government will award a Firm-Fixed Price (FFP) contract for these services.

1.6.7 Safety and Security Requirements.

Contractor employees shall become acquainted with and obey all Government regulations and AFRH policies. The COR will be responsible for providing all necessary information related to policies and procedures to the Contractor. The contractor shall safeguard and maintain all Government property as well as provide for the safety and well-being of all personnel employed in the conduct of this contract.

1.6.7.1 National Agency Check (NAC). All Contractor employees are required to undergo background security investigations to ensure suitability for employment with a Federal entity. Public Trust positions have the potential for adverse impact on either the integrity and/or efficiency of the organization’s mission. These positions have a moderate risk or high-risk sensitivity level designation. High Risk positions have the potential for exceptionally serious impact on the integrity and/or efficiency of the organization’s mission;

and Moderate Risk positions have the potential for moderate to serious impact on the organization’s mission. These positions do not require a security clearance, but they do require a background investigation to determine an employee’s suitability to occupy the position. Public Trust positions require the completion of the Standard Form (SF) 85P, Questionnaire for Public Trust Positions.

Contract personnel shall be free of any felony convictions and any misdemeanor convictions that are directly related to the performance of security related duties. Examples include but are not limited to:

assault/battery, domestic violence, fraud, swindles, drug violations or other criminal offense, which poses a risk to the safety and security of the AFRH.

1.6.7.2 Pass and Identification Items. Pass and identification items are required for all Contractor personnel and non-Government owned vehicles entering AFRH. The Contractor pass and identification request shall be made to the COR on company letterhead and shall include: Contractor employee names, birth dates, and work phone number.

1.6.7.3 Employee Badges/Parking. Contractor personnel shall visibly display Government furnished identification badges on their person in accordance with AFRH procedures. Parking for Contractor employees’ personal vehicles is provided at no cost to the Contractor. No extended parking for Contractor vehicles or Contractor employee vehicles is allowed.

1.6.7.4 Accidents. The Contractor shall report to the CO and/or COR, in a timely manner and on the Standard

Form (SF) 91 prescribed by the AFRH-G, all accidents resulting in death, trauma, occupational disease or damage to property within twenty-four (24) hours of the event.

1.6.8 Contracting Officer Representative (COR). The COR will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements; monitor Contractor’s performance and notifies both the Contracting Officer (CO) and Contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in costs or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting contract.

1.6.8.1 Contract Administration. In no event shall any understanding or agreement, contract modification, change order, or other matter in deviation from the terms of this contract between the Contractor and a person other than the Contracting Officer (CO) be effective or binding upon the Government. The CO is the only person authorized to make or approve any changes in any of the requirements of this contract and, notwithstanding any provisions contained elsewhere in this contract that authority remains solely with the CO. Should the Contractor make any changes at the discretion of any person other than the CO, the change will be considered to have been made without authority and no adjustment will be made in the contract price to cover any increase in the costs incurred as a result thereof.

1.6.8.2 Non-Payment for Additional Work. Any additional services or a change to work specified which may be performed by the Contractor, either at its own volition or at the request of an individual other than a duly appointed Contracting Officer (CO), except as may be explicitly authorized in the contract, will be done at the financial risk of the Contractor. Only a duly appointed CO is authorized to bind the Government to a change in the specifications, contract terms, or conditions.

1.6.8.3 Government Remedies. The CO shall follow FAR 52.212-4, Contract Terms and Conditions.

Commercial Items (May 1997), for contractor’s failure to perform satisfactory services or failure to correct non-conforming services.

1.6.8.4 Indemnification. The Contractor shall indemnify and hold harmless the Government and its officers, agents, representatives, and employees from all claims, loss, damage, actions, causes of action, expense, and/or liability resulting from, brought for, or on account of any personal injury or property damage received or sustained by any person or property growing out of or attributable to any work performed under or related to the contract, regardless of whether such claims, losses, damages, actions, expenses, and/or liability may be attributable to the fault, failure, or negligence of the Contractor.

1.6.8.5 Organization Conflict of Interest: The Contractor shall not employ off-duty CORs or other Government employees if such employment would create a conflict of interest or be contrary to the policies contained in conflict-of-interest directives utilized by the AFRH.

1.6.9 Employee Conduct: All Contractor employees shall conduct themselves in accordance with the standards established by the Office of Government Ethics. No Contractor employee shall accept money or gifts from Residents. Contractor employees are prohibited from entering the occupied rooms of independent living residents, without the prior approval of the COR. Any violation of the above will result in immediate removal of the employee by AFRH security.

1.6.10 Employee Qualifications: The Contractor’s employees performing work under this PWS shall remain employees of the Contractor and shall not be considered employees of the Government.

• The Contractor shall provide skilled personnel (i.e. appropriately licensed drivers with clean driving records) necessary to successfully meet Government requirements.

• The Contractor and contractor employees shall conduct only business covered by this contract and shall not conduct any other business on Government premises.

• Federal regulations prohibit the use of any controlled substances and alcoholic beverages while contractor employees are working on federal property or in federal installations. The Contractor shall not allow any employee to perform work when the employee is under the influence of alcohol or illegal drugs, or is under the influence of prescription drugs that could adversely affect the employee's ability to perform their duties in a safe manner. Employees found to be under the influence of alcohol or illegal drugs will be immediately removed from AFRH. The Contractor is responsible for establishing the method(s) by which employees will be determined to be under the influence of alcohol or illegal drugs. The Government reserves the right to require any employee that the Government deems as displaying errant or unexplained behavior be removed from AFRH and immediately tested.

• Contractor employees are expected to conduct themselves in a professional and courteous manner at all times. Inappropriate conduct and/or substance abuse will not be tolerated. The Contractor will be responsible for removing the individual from the facility and taking such other action as is appropriate.

1.6.11 Other Requirements: Contractor employees are required to wear uniforms (furnished by the Contractor) and maintain a professional appearance during performance of work on this contract. Contractor shall furnish employees with nametags with the name of the Contractor and the employee clearly labeled above the shirt pocket(s).

All Contractor employees shall conduct themselves in accordance with the standards established by the Office of Government Ethics. No Contractor employee shall accept money or gifts from Residents.

Contractor employees are prohibited from entering the occupied rooms of independent living residents, without the prior approval of the COR. Any violation of the above will result in immediate removal of the employee by AFRH security. Additionally, the Contractor shall comply with all safety practices, vehicle registration, speed limits and any other AFRH regulation and policy applicable to conduct standard and patient care.

As required, the Contractor shall provide copies of all applicable licensure and credentialing documentation for personnel performing on this contract to the COR and/or the Credentialing Officer prior to placement of any Contractor personnel. Any changes in licensure status will require immediate notice to the CO, COR, and Credentialing Officer.

The Contractor shall provide any and all credentialing, licensure, legal, insurance and liability documentation immediately upon request from any surveying agency; i.e. Inspector General (IG).

1.6.12 Employee Removal. The Contractor shall notify the CO and the COR if an employee is indicted for any of the cited offenses and the disposition of said charge while performing services at AFRH. The Government is authorized to restrict the employment under the contract of any Contractor employee or prospective Contractor employee, who is identified as a potential threat to the health, safety, security, general well-being, or operational mission of the AFRH and its population.

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1. DEFINITIONS:

2.1.1. CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.2. CONTRACTING OFFICER. A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.3. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4. PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.5. QUALITY ASSURANCE. The government procedures to verify that services being performed by the

Contractor are performed according to acceptable standards.

2.1.6. QUALITY ASSURANCE Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.7. QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.8. SUBCONTRACTOR. One that enters into a contract with a prime contractor. The Government does not have privy of contract with the subcontractor.

2.1.9. WORK DAY. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.10. WORK WEEK. Monday through Friday, unless specified otherwise.

2.2. ACRONYMS:

ACOR Alternate Contracting Officer's Representative CFR Code of Federal Regulations CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative COTR Contracting Officer's Technical Representative COTS Commercial-Off-the-Shelf DD250 Department of Defense Form 250 (Receiving Report) DFARS Defense Federal Acquisition Regulation Supplement DMDC Defense Manpower Data Center DOD Department of Defense FAR Federal Acquisition Regulation HIPAA Health Insurance Portability and Accountability Act of 1996 CO Contracting Officer

OCI Organizational Conflict of Interest POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. GOVERNMENT FURNISHED PROPERTY:

The AFRH will provide and supply the following:

o The Government will provide electrostatic signage (indicative of trip destinations, etc.), at time of award, to be affixed to the Contractor’s vehicles at a location mutual agreed upon by the Government and the Contractor.

PART 4

CONTRATOR FURNISHED ITEMS AND SERVICES

4.0 CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

Contractor must at a minimum provide the following vehicle types with passenger seating capacity, disability lift devices and Wheel Chair/Powered Mobility Device positions (as annotated) for Recreational Trips Transportation Services:

• 20 Passenger coach bus with Wheel Chair/Power Mobility Device lift, four (4) Wheel Chair/Power Mobility Device positions (W/C and PMD positions are in addition to the 20 passenger requirement).

Passenger target range is from 20 to 55.

• 47 Passenger motor coach bus with Wheel Chair/Power Mobility Device Lift, two (2) Wheel Chair/Power

Mobility Device positions (W/C and PMD positions are in addition to 47 passenger requirement), restroom.

Passenger target range is from 47 to 55.

• Vehicle requirements will be dictated by projected resident usage on a trip-by-trip basis.

The Contractor shall furnish all equipment and materials including, but not limited to, motor vehicles, containers, fuel, and administrative equipment required to perform work as stated herein. The Contractor shall repair and maintain all Contractor Furnished Equipment (CFE) and vehicles in a safe and serviceable condition suitable for their intended use. The Contractor shall not use any Government-owned tools, materials, or parts to maintain Contractor equipment or vehicles. CFE and vehicles not meeting applicable safety standards shall not be operated or stored on the AFRH facilities.

Contractor must have (CFE)/Vehicles capable of accommodating Senior Citizens and assistive devices, to include but not limited to, Wheel Chair/Powered Mobility Device lifts, Wheel Chair/Powered Mobility Device positions, Wheel Chair/Powered Mobility Device ties, walker and other assistive devices storage area, front facing sets etc.

Vehicles shall meet or exceed all Department of Transportation (DOT - Federal and State), American with Disabilities Act (ADA), Occupational Safety and Health Administration (OSHA) standards and Armed Forces Retirement Home (AFRH) resident needs. Wheel Chair/Powered Mobility Device lifts must be rated with a capability to lift the device and rider. Lift must also be equipped with a manual override and safety devices.

Vehicles shall not exceed 6 years in age at time of contract award.

The Contractor shall provide and utilize a communication system that allows drivers to speak with and respond to, the service desk dispatcher in certain instances. These instances include, but are not limited to, customer complaints, vehicle breakdown, and emergencies. The driver shall also be able to communicate with the residents on the vehicle through a public announcement system. The Contractor shall have telephone coverage to accept calls from the AFRH during hours transportation is in operation.

All vehicles shall be equipped with operational air conditioning/heating systems. If the air conditioning/heating system becomes inoperable or is unable to maintain temperatures capable of maintaining passenger level of comfort in the passenger compartment, the vehicle must be immediately pulled from service at the termination of the current trip. The vehicle pulled from service shall not again be used for service under this contract until the air conditioning/heating system has been repaired. A fee of $1,800.00 will be assessed each time a vehicle with the malfunctioning air conditioning/heating system is utilized.

Contractor drivers shall maintain licenses appropriate to operate the vehicles utilized in performance of the contract (to include Commercial Driver’s License, or CDL, Class C). Drivers may not at any time during transportation services listen to music, make personal calls, read books or newspapers, send or receive text messages, or any other activity that may distract them from driving or disrupt the transportation schedule.

All Contractor furnished vehicles shall be clean of dirt, free from torn upholstery or floor coverings, damaged or broken seats, protruding sharp edges, and vermin or insects. Cleanliness standards will be maintained and adhered to based on industry guidelines for this type of service.

All vehicles shall have clear and obvious signage indicating destination as outlined in Section 3.0 of the PWS.

PART 5

SPECIFIC TASKS

5.0 Required Services.

5.1 The Contractor shall ensure operational status and availability of all vehicle types in accordance with Part 4.0 of the PWS to perform the following tasks:

• Providing transportation for recreational trips as outlined in monthly calendar submitted via hard (physical) or electronic copy by the COR. These trips may be for the general resident population, Movement- Impaired residents, Assisted Living residents, and/or Long-Term Care residents. The monthly calendar submitted prior to the beginning of each month, will provide exact location, estimated hours required, timeframe, location, departure times and locations, estimated number of passengers and vehicle requirements of each trip for the month.

• Recreational trips will be calculated based on the duration of each the trip. The length of trips will be from

2.5 up to 10 or more hours. Trip duration begins when the Contractor departs the AFRH and ends when they return back to campus.

• Provide transportation to special events, including but not limited to:

o Major shows/events o Dedications o Presidential/VIP visits o Other occasions for which AFRH wishes to increase resident attendance and enrichment

Special events transportation needs shall be submitted by the COR at no less than 72 hours prior to the event.

• Assisting with loading and off-loading of Movement Impaired, Assisted Living, and Long-Term Care residents to and from vehicles outlined in Part 4.0 of the PWS.

• Maintaining a log that captures the number of passengers in attendance for each trip and their respective locations and provide that information to the COR.

• Performing all GSA-required vehicle maintenance requirements in a timely manner and insures data pertaining to maintenance and utilization of vehicles is documented in a maintenance log.

• The Government reserves the right to cancel any trip request within twenty-four (24) hours of performance.

5.2 Performance Reports and Meetings: The Contractor shall supply the Government monthly reports to ensure satisfactory performance in accordance with the PWS. These reports shall include remedies for any issues that arise throughout the month. Additionally, the Government and Contractor representatives shall meet either on site or via telephone conferencing, as mutually agreed-to by the Government and the Contractor.

5.3 Equipment Plan. The Contractor shall provide an equipment plan that includes all equipment the Contractor will provide in order to perform work outlined in Section 5.0 of this PWS. Equipment provided shall at a minimum meet the requirements set forth in Section 4.0 of this PWS. The contractor may also provide equipment assets other than minimum requirement available to perform contract. The equipment plan may be updated when equipment requirements or status of equipment changes the Contractor’s capability to perform.

The Contractor shall include in their plan, but not be limited to, equipment type, size, capacity, and/or safety features and enhancements.

5.4 Management. The Contractor shall manage the total effort associated with the services contained herein and must ensure adequate and timely completion of work. Management includes: planning, scheduling, cost accounting, report preparation, establishing and maintaining records, and quality control. The Contractor shall ensure satisfactory performance of the required work.

5.5 Status Reports. The Contractor shall submit monthly status reports to the COR in accordance with section

1.6.1.2 of this performance work statement.

5.6 Performance Requirements Summary (PRS). The Contractor performance requirements are summarized into required services that relate directly to mission essential services. The performance standard identifies the minimum acceptable levels of service allowed. Services below are critical to mission success.

PWS

Reference

PWS Task Requirement

Performance Standard

Method of Surveillance Incentive/Disincentive

1.6.1 Quality Control Plan

Report is submitted no later than 14 days after start of contract

COR/KO Review of submitted plan CPARS

1.6.1.2; 5.5 Monthly Quality Control Status Report

Report is submitted no later than the 10th of the month following the month of performance (first report due 10 October 2018)

COR Review, Customer Complaint CPARS

5.1 Trip Attendance Logs

Submission of logs (per trip and monthly)

COR Review CPARS

5.1 Vehicle Maintenance

Perform this duty with 99% compliance

COR Review (logs), Random Inspection CPARS

5.7 Methods of Surveillance – Random Inspection. This method employs a “spot check” style of inspection and may be adjusted, based on quality trends. The Government retains the right to inspect all requirements of the contract, to include the condition and operational status of all vehicles used to provide services. Unacceptable performance will be recorded and the Contractor shall be required to correct the unacceptable condition within a

24-hour time period. If the Contractor does not correct the unacceptable condition within 24-hours, the COR will notify the Contracting Officer who will take appropriate administrative action for unacceptable performance.

5.8 Methods of Surveillance - Customer Complaints. The COR will validate all customer complaints. The CO will make final determination on the validity of customer complaint(s) in cases of disagreement between the COR and the contractor. Validated customer complaints will be rectified within 24 hours. If the contractor fails to recognize a valid customer complaint, the CO will take appropriate administrative action. Government-caused complaints/defects shall not negatively impact the Contractor’s performance evaluation. Validated customer complaints and all COR periodic surveillance documentation will be used to support contractor performance ratings in the Contractor Performance Assessment Reporting System (CPARS). The contractor's satisfactory re-performance of services shall be at no additional cost to the Government and shall not remove the status of the validated customer complaint as it applies to the performance thresholds in the PRS.

5.9 Performance Evaluation. This contract is subject to a performance evaluation to be placed in the contract file at the end of each contract period and at contract completion.

PART 6

ATTACHMENT/TECHNICAL EXHIBIT LISTING

6. Attachment/Technical Exhibit List:

6.1. Attachment 1/Technical Exhibit 1 – Wage Grade Determination

6.2. Attachment 2/Technical Exhibit 2 – Pricing Template

PART 7

HISTORICAL ESTIMATED WORKLOAD

The historical estimated workload are simply estimates on what it may take to perform the requirements listed in this PWS based on past history on similar projects. The contractor is encouraged to use sound judgment and business practices when preparing the price proposal.

Vehicle Type Period of

Performance Hours per

Year

20 Passenger (4 W/C) Base Year

47/55 Passenger (2 W/C)

Base Year

20 Passenger (4 W/C) Option Period 1 240

47/55 Passenger (2 W/C)

Option Period 1 466

20 Passenger (4 W/C) Option Period 2 240

47/55 Passenger (2 W/C)

Option Period 2 455

20 Passenger (4 W/C) Option Period 3 240

47/55 Passenger (2 W/C)

Option Period 3 445

20 Passenger (4 W/C) Option Period 4 240

47/55 Passenger (2 W/C)

Option Period 4 430

Total Hours 3,476

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0001 1 Lot 20 Passenger Coach w/ 4 Wheelchair Pos.

FFP

Pricing for 20 Passenger coach bus with Wheel Chair/Power Mobility Device lift, four (4) Wheel Chair/Power Mobility Device positions (W/C and PMD positions are in addition to the 20 passenger requirement). Passenger target range is from 20 to 55. Vehicle requirements vary on a trip-by-trip basis. The Contractor shall provide and operate transportation services for various recreational purposes off the AFRH campus grounds as well as transportation services for handicapped AFRH residents. Maximum number of hours used not expected to exceed 240 hours at the contracted hourly wage rate of $0.00/hr.

PURCHASE REQUEST NUMBER: DWJ050920181152

NET AMT

PSC CD: V222

0002 1 Lot 47 Passenger Coach w/2 Wheelchair Pos.

FFP

Pricing for 47 Passenger motor coach bus with Wheel Chair/Power Mobility Device Lift, two (2) Wheel Chair/Power Mobility Device positions (W/C and PMD positions are in addition to 47 passenger requirement), restroom. Passenger target range is from 47 to 55. Vehicle requirements vary on a trip-by-trip basis. The Contractor shall provide and operate transportation services for various recreational purposes off the AFRH campus grounds as well as transportation services for handicapped AFRH residents. Maximum number of hours used not expected to exceed 480 hours at the contracted hourly wage rate of $0.00/hr.

1001 1 Lot OPTION 20 Passenger Coach w/ 4 Wheelchair Pos.

FFP

1002 1 Lot OPTION 47 Passenger Coach w/2 Wheelchair Pos.

FFP

Pricing for 47 Passenger motor coach bus with Wheel Chair/Power Mobility Device Lift, two (2) Wheel Chair/Power Mobility Device positions (W/C and PMD positions are in addition to 47 passenger requirement), restroom. Passenger target range is from 47 to 55. Vehicle requirements vary on a trip-by-trip basis. The Contractor shall provide and operate transportation services for various recreational purposes off the AFRH campus grounds as well as transportation services for handicapped AFRH residents. Maximum number of hours used not expected to exceed 466 hours at the contracted hourly wage rate of $0.00/hr.

2001 1 Lot OPTION 20 Passenger Coach w/ 4 Wheelchair Pos.

FFP

2002 1 Lot OPTION 47 Passenger Coach w/2 Wheelchair Pos.

FFP

Pricing for 47 Passenger motor coach bus with Wheel Chair/Power Mobility Device Lift, two (2) Wheel Chair/Power Mobility Device positions (W/C and PMD positions are in addition to 47 passenger requirement), restroom. Passenger target range is from 47 to 55. Vehicle requirements vary on a trip-by-trip basis. The Contractor shall provide and operate transportation services for various recreational purposes off the AFRH campus grounds as well as transportation services for handicapped AFRH residents. Maximum number of hours used not expected to exceed 455 hours at the contracted hourly wage rate of $0.00/hr.

3001 1 Lot OPTION 20 Passenger Coach w/ 4 Wheelchair Pos.

FFP

3002 1 Lot OPTION 47 Passenger Coach w/2 Wheelchair Pos.

FFP

Pricing for 47 Passenger motor coach bus with Wheel Chair/Power Mobility Device Lift, two (2) Wheel Chair/Power Mobility Device positions (W/C and PMD positions are in addition to 47 passenger requirement), restroom. Passenger target range is from 47 to 55. Vehicle requirements vary on a trip-by-trip basis. The Contractor shall provide and operate transportation services for various recreational purposes off the AFRH campus grounds as well as transportation services for handicapped AFRH residents. Maximum number of hours used not expected to exceed 445 hours at the contracted hourly wage rate of $0.00/hr.

4001 1 Lot OPTION 20 Passenger Coach w/ 4 Wheelchair Pos.

FFP

4002 1 Lot OPTION 47 Passenger Coach w/2 Wheelchair Pos.

FFP

Pricing for 47 Passenger motor coach bus with Wheel Chair/Power Mobility Device Lift, two (2) Wheel Chair/Power Mobility Device positions (W/C and PMD positions are in addition to 47 passenger requirement), restroom. Passenger target range is from 47 to 55. Vehicle requirements vary on a trip-by-trip basis. The Contractor shall provide and operate transportation services for various recreational purposes off the AFRH campus grounds as well as transportation services for handicapped AFRH residents. Maximum number of hours used not expected to exceed 430 hours at the contracted hourly wage rate of $0.00/hr.

INSPECTION AND ACCEPTANCE TERMS

Supplies/services will be inspected/accepted at:

CLIN INSPECT AT INSPECT BY ACCEPT AT ACCEPT BY

0001 Destination Government Destination Government 0002 Destination Government Destination Government 1001 Destination Government Destination Government 1002 Destination Government Destination Government 2001 Destination Government Destination Government 2002 Destination Government Destination Government 3001 Destination Government Destination Government 3002 Destination Government Destination Government 4001 Destination Government Destination Government 4002 Destination Government Destination Government

DELIVERY INFORMATION

CLIN DELIVERY DATE QUANTITY SHIP TO ADDRESS DODAAC /

CAGE

0001 POP 01-OCT-2018 TO

30-SEP-2019

N/A ARMED FORCES RETIREMENT HOME

CORNELIUS DEEMES

1800 BEACH DRIVE

GULFPORT MS 39507

(228) 897-4415 FOB: Destination

HQ0144

0002 POP 01-OCT-2018 TO

30-SEP-2019