Project_6000_SOW_FINAL.pdf

Version 11-30-2016-1 FAR Part 11—Describing Agency Needs

STATEMENT OF WORK (SERVICES)

(SOW)

GENERAL INFORMATION

Title of Project:

3DSystems Projet 6000 Service Program

Statement of Need and Purpose:

The National Institutes of Mental Health’s Section on Instrumentation requires 3D production systems for rapid prototyping of conceptual models, tooling products and the manufacturing of end use products. There are two key targets for parts produced by the machine: MRI compatibility and end-use parts. 3D production systems are professional machine which require highly technical and specialized service and maintenance on a regular basis.

Background Information and Objective:

The contractor shall provide all resources necessary to accomplish the tasks and deliverables described in this Statement of Work (SOW). The contractor shall provide phone and e-mail technical support, on-demand service visits for repair work, software/firmware updates, and warranty coverage.

Period of Performance:

Base Year with three option years

Base Year: April 13, 2019 to April 12, 2020 Option 1: April 13, 2020 to April 12, 2021 Option 2: April 13, 2021 to April 12, 2022 Option 3: April 13, 2022 to April 12, 2023

SCOPE OF WORK

General Requirements:

Independently and not as an agent of the Government, the Contractor shall furnish all the necessary services, qualified personnel, material, equipment, and facilities, not otherwise provided by the Government as needed to perform the Statement of Work below:

Specific Requirements:

2 Preventative Maintenance (PM) Visits per Year (includes PM parts)

Unlimited Hotline Support

Labor and Travel Expenses for Emergency Service Calls

Second business day on-site response time (4 hr phone response)

Replacement Parts (including printhead)

ProCure system included (bulbs included)

Software Upgrades (when released)

All parts, printing heads and other consumables shall be manufactured by or certified as compatible by the original equipment manufacturer (OEM), 3DSystems. The contractor shall be an authorized 3DSystems service provider.

LEVEL OF EFFORT:

Labor category: Factory authorized personnel. Estimated number of labor hours for each period of performance: 40.

GOVERNMENT RESPONSIBILITIES

The government will provide workspace, desktop computers and telephones for two contractor personnel. The contractor will require access to NIH Bethesda Main campus Building 13 Room G360.

DELIVERY OR DELIVERABLES

Timely submission of deliverables is essential to successful completing this requirement. All deliverables shall be prepared and submitted according to format, content, and schedule described in the SOW. All “hard copy” deliverables will be submitted on recycled-content paper, and printed doublesided.

REPORTING REQUIREMENTS

The contractor is required to provide written report within 3 weeks after any onsite work is complete.

OTHER CONSIDERATIONS

Travel:

None

Key Personnel:

Factory authorized personnel

Information System Security Plan:

N/A

Data Rights:

None

Section 508—Electronic and Information Technology Standards:

N/A

Publications and Publicity:

N/A

Confidentiality of Information:

The government will not provide to the contractor any information or data of a personal nature about individual(s) or proprietary information or data pertaining to an institution or organization which is confidential. The contract is not expected to generate information or date which is confidential.