SOW_PACS_RIS_2016.doc

NIH Clinical Center

Department of Radiology and Imaging Sciences

Scope of Work

2Background

Scope of Work Period of Performance Delivery Location, Schedule, and Instructions Government Furnished Equipment (GFE) Inspection and Acceptance Criteria

Background

The mission of the National Institutes of Health (NIH) is to uncover new knowledge that will lead to better health for everyone. The NIH accomplishes that mission by conducting research in its own laboratories; supporting the research of non-Federal scientists in universities, medical schools, hospitals, and research institutions throughout the country and abroad; helping in the training of research investigators; and fostering communication of biomedical information.

The NIH Clinical Center (CC) is a 234-bed federally funded, biomedical research hospital located on the NIH campus in Bethesda, Maryland. The Clinical Center is the delivery setting for all NIH intramural clinical research protocols. The hospital complex consists of two main facilities that are connected to each other by “bridges”. The original 14-story building is 2.5 million square feet and continues to house the clinical laboratories, imaging sciences, surgical suites, and several outpatient clinics. The new 870,000 square foot facility houses inpatient units and day hospitals. The Clinical Center accounts for about half of all NIH-funded clinical research beds in the United States and accommodates about 7,000 inpatient and 70,000 out-patient visits a year. Patients are admitted to the NIH Clinical Center from all over the world for the sole purpose of participating in a clinical research protocol.

The Department of Radiology and Imaging Sciences (RAD&IS) provides imaging services to the CC patients who participate in research protocols conducted by the various NIH institutes. Imaging services include X-rays, fluoroscopy, mammography, ultrasound, magnetic resonance imaging (MRI) scans, computed tomography (CT) scans and interventional radiology (special procedures). Diagnostic services in ultrasound, digital mammography, positron emission tomography/computed tomography (PET/CT), and nuclear medicine are also provided. All these diagnostic modalities generate clinical diagnostic images that are sent to and archived on the RAD&IS’s Picture Archiving and Communication System (PACS). The departmental radiologists review the diagnostic images and dictate clinical findings using a Voice Recognition system (VRS). The findings are saved in reports which are stored in the RAD&IS’s Radiology Information System (RIS) and forwarded to the Clinical Research Information System or the Clinical Center’s Hospital Information System (CRIS).

The PACS and RIS are integrated critical patient care systems in daily use by RAD&IS and the Clinical Center. They support the care of clinical patients at the NIH. They are also the heart of the RAD&IS. The RIS provides workflow and connection services for RAD&IS. The RIS controls the patient information data flow between the CRIS, the medical scanners and the PACS. The PACS provides both medical image viewing and reporting services to radiologists, researchers, patients and referring physicians. The operation and capabilities of these software systems are absolutely critical to the NIH CC mission for quality patient care.

Carestream Health Inc. is the manufacturer, developer and licensor of both the CC PACS and RIS software.

Scope of Work This requirement is for a multi-year software license and maintenance agreement. The agreement is to cover the continued maintenance of the NIH Clinical Center’s Picture Archiving and Communications System (PACS) and Radiology Information System (RIS) software. The PACS and RIS software are both proprietary products developed, licensed and maintained by Carestream Health, Inc. A multi-year agreement is required.

The maintenance agreement must include:

· Specifications for a base year and two additional option years

· Full software support for all software products associated with the full operation of:

· The PACS software on a Primary and a Secondary server

· A high availability RIS with a disaster recovery option

· Fully functional PACS and RIS test servers

· Software licenses for (100K exams/year):

· Carestream PACS Reading option

· Carestream PACS PET-CT option

· Carestream PACS Powerviewer option

· Carestream RIS Enterprise

· Full software support and current releases of:

· Carestream’s PACS Work Flow Manager (WFM)

· Carestream’s PACS 3D reading package

· Carestream’s PACS DBR WFM /VNA

· Carestreams’ PACS Data Repository

· Carestream’s VUE Motion software

· Carestream’s Vue Reporting software

· Carestream’s RIS Enterprise Edition

· Carestream’s RIS High Availability Web services

· Provisions for full support of the Carestream PACS Tape Archive system.

· Implementation services for of all Carestream PACS and RIS software updates and patches as they become available

· Full 24/7 telephone technical support

· Remote management services via a secure remote service access virtual private network

· Adherence to NIH security and privacy policies - see attached security documents Period of Performance

September 30, 2016 – September 29, 2017 with two option years.

Delivery Location, Schedule, and Instructions

National Institutes of Health Clinical Center, Building 10 Radiology & Imaging Sciences Point of Contact: Te Chen 391-435-2153

Security Provisions

See attached security clauses

Government Furnished Equipment (GFE)

There is no government furnished equipment requirements for this order.

Inspection and Acceptance Criteria

Services are provided on an as needed basis.

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