READ180-SOW.pdf

STATEMENT OF WORK HH601014RCPEH03

Grades 4-12

Reading Intervention Program

1.0 INTRODUCTION

1.1 The Department of Defense Education Activity (DoDEA) serves the educational needs of the dependents of military and civilian employees by providing PK-12 instruction to approximately 82,000 students in seven states, twelve foreign countries, Guam, and

Puerto Rico. The number of students varies based on the deployment of military troops worldwide. DoDEA’s curriculum, resources, and student achievement scores on standardized assessments compare favorably to high-performing US public schools.

1.2 DoDEA is divided into three administrative areas. DDESS (Domestic Dependent

Elementary and Secondary Schools) covers the schools in seven states and Puerto Rico, and for administrative purposes, Cuba. DoDDS (Department of Defense Dependent Schools) is divided into DoDDS-Europe and DoDDS-Pacific. The former administers the schools in England, Germany, Italy, Belgium, Netherlands, Spain, Portugal, Turkey, and Bahrain.

The latter covers the schools in Korea, Japan, and for administrative purposes, Guam.

DoDEA also operates a fully accredited Virtual High School with its main office in Virginia and with teaching hubs in Virginia, Germany, and Okinawa.

1.3 DoDEA has adopted the Common Core State Standards (CCSS), whose curriculum standards are rigorous, research-based, and reflect the knowledge and skills our students need for success in college and careers.

2.0 BACKGROUND

2.1 DoDEA uses Scholastic, Inc.’s READ 180 Enterprise Edition as its systemic reading intervention program in grades 4-12. Scholastic, Inc. has proprietary rights over its

Scholastic Reading Inventory (SRI) from which the Lexile levels are obtained. The use of

Lexile levels is a requirement of DoDEA’s English Language Arts (ELA) Standards, as stated in the 2006-2011 Community Strategic Plan.

2.2 Goal 1.1 of DoDEA’s Community Strategic Plan (CSP) states:

75% of students in grades 3–11 will score in the top two quarters and no more than 5% in the bottom quarter on the systemwide standardized assessment in math, science, reading, language arts and social studies by

SY 2017–2018.

Ensuring that students read at or above grade level is a key to component to achieving that goal for each academic subject.

The CSP may be found at the following URL: www.dodea.edu/CSP/index.cfm.

2.3 DoDEA is addressing the need for a K-3 reading intervention program through a separate initiative.

http://www.dodea.edu/CSP/index.cfm

3.0 SCOPE

3.1 For grade 4-12 students reading below the 25th percentile, DoDEA requires a reading intervention program that directly correlates with Scholastic Reading Counts and the

Scholastic Reading Inventory (SRI) and includes research-based interactive adaptive technology, ongoing assessment, associated print materials; technical support; and training for the teachers and Instructional Support Specialists.

3.2 DoDEA expects to award one contract for a base year and five option years.

3.3 The estimated number of schools needing the reading intervention program is shown below.

DoDEA will designate the number and type of READ 180 NG program (upgrade) that each school requires—Stage A, Stage B, and/or Stage C. Some schools with multiple grade levels may only receive one stage in the base year.

DoDEA expects to purchase 175 licenses in the base year and up to additional 31 licenses in Option Year 1.

Schools Grades 4-6 Grades 7-8 Grades 9-12

DDESS 47 15 7

Europe 55 29 26

Pacific 36 16 13

Total* 138 60 46

* DoDEA schools have many grade configurations; therefore, one school may be numbered under two or even three columns.

4.0 REQUIREMENTS

4.1 Program Materials: The Contractor shall provide READ 180 New Generations (NG) a reading intervention program with digital support for grades 4-12 in the following grade bands: elementary school (grades 4-6), middle school (grades 7-8), and high school

(grades 9-12). The program shall include the following:

4.1.1 Digital reading support program capable of enhancing struggling (below the 25 th percentile) readers’ fluency, vocabulary, spelling, and reading comprehension in both small and large group instructional settings.

4.1.2 Digital multi-user assessment component which (1) provides a Lexile score

(www.lexile.com) for all students using the Scholastic Reading Inventory (SRI), which determines an individual student’s reading ability and also matches each reading ability to the appropriate leveled reading material, (2) links an individual student’s reading ability to the appropriate leveled reading material using Lexile levels and the Lexile Framework and (3) monitors the reading progress of the struggling readers by tracking Lexile scores in the Scholastic Achievement

Manager (SAM).

4.1.3 Supporting materials that include but are not necessarily limited to:

Implementation DVD

Teacher’s editions

Classroom posters http://www.lexile.com/

Differentiated instruction skills and strategies for reading, writing, and grammar.

Assessment component to measure Lexile levels and that includes test-taking strategies.

Student instructional materials, including but not necessarily limited to sets of

15 rBooksfor each stage (A, B, or C) delivered to each school.

Premium Support Plan that includes READ 180 Interactive Teaching System

– online access to rBook Teacher Edition, Resources for Differentiated

Instruction, RED routines, videos, transparencies and anchor videos.

Reading Counts Quizzes for R180 students

Access to Scholastic RED online R180 course, “Best Practices for Reading

Intervention”: One course per school in the base year/one course per school having teachers new to program in option years covers the enrollment of any teacher at that school interested in acquiring in-depth knowledge of R180:

READ 180 teacher, Special Education teacher, English as a Second Language teacher, administrator, etc.

4.2 Professional Development: The Contractor shall provide virtual training modules in

Technology, Reading Intervention, and General Classroom. DoDEA expects that one virtual training using a live presenter (via webinars) shall be provided for each Area

(DDESS, Europe, and Pacific) each year. The Presenter shall record training sessions for

DoDEA to post on its Learning Management System.

4.2.1 Technology: To ensure successful implementation of the technology component, this virtual training shall include but not necessarily be limited to installation, student software, settings and services, troubleshooting, and protection of work.

4.2.2 Reading Intervention: To ensure successful implementation of the program, this virtual training shall cover the core program components: 1) Teacher Bookshelf-

Core Instruction-rBooks, Anchor Videos, Transparencies, 2) Resources for

Differentiated Instruction: Books 1-3-Reading, Writing/Grammar and English

Language Learner (ELL) Strategies; 3) Assessment: Scholastic Reading

Inventory (SRI), Placement, Reporting Guide, rSkills; 4) Professional

Development (Scholastic Red online course); 5) Topic Software, 6) how to use

Paperback and Audio collections and 7) the Scholastic Achievement Manager

(SAM): Access rosters and reports for classes, groups and students;

adding/enrolling students, running reports, finding resources, and selecting the right books to match students and curriculum.

4.2.3 Classroom Teacher: To ensure that the assessment component is successfully implemented, this virtual training shall provide instructions for classroom teachers.

4.3 Technical Support—The Contractor shall:

4.3.1 Provide technical support to meet the needs of DoDEA’s educators in the various

Areas throughout the world (Europe, Pacific, stateside) within 24 hours. The

Contractor shall assign a person to serve as the primary point of contact (POC) to work directly with the Areas when problems arise. Online technical support shall include website, email support, and phone support for installation and troubleshooting.

4.3.2 Develop and present a Frequently Asked Questions (FAQs). This document shall be updated and posted on the DoDEA webpage on a quarterly basis in the base period and semi-annually or as needed in the option periods.

4.4 Correlations: The Contractor shall provide a standard alignment correlation document of the adopted materials to:

4.4.1 DoDEA Grades 4-12 English Language Arts Content Standards, which may be found at www.dodea.edu/Curriculum/ELA/standards1.cfm.

4.4.2 DoDEA Grades 4-12 Math Content Standards, which may be found at www.dodea.edu/Curriculum/Mathematics/standards.cfm.

4.4.3 DoDEA Grades 4-12 Science Content Standards, which may be found at www.dodea.edu/Curriculum/Science/standards.cfm.

4.4.4 ELA Common Core State Standards Grades 4-12, which may be found at www.corestandards.org/assets/CCSSI_ELA%20Standards.pdf.

4.4.5 TerraNova Third Edition Reading and Language Arts tested objectives for Grades

4-11.

4.5 Copyright: |The Contractor shall provide materials that have the most recent copyright date and be consistent with materials available to school systems in the United States.

The copyright preference applies only to student and teacher materials (for example, the student textbook, teacher’s editions, etc.). The copyright preference does not apply to material included as part of the Contractor’s collection (that is, articles, assessments, pictures, problems included in a textbook or supplemental to the teacher or student text) but which was created by others prior to 2010.

Materials will be available throughout the duration of the DoDEA curriculum cycle and their copyright dates will remain unchanged for the entire contract period.

4.6 Option Years—The Contractor shall provide:

4.6.1 Premium Tech Support/Interactive Teaching System for each school.

4.6.2 Virtual training for approximately 60 teachers new to the program for each Area:

DDESS, Europe, and Pacific, as described in 4.2.

4.6.3 One Scholastic RED READ 180 course per school having teachers new to program for enrollment of any teacher at that school interested in acquiring in-depth knowledge of R180: READ 180 teacher, Special Education teacher, English as a Second Language teacher, administrator, etc.

4.6.4 Reading Counts quizzes for READ 180 students.

4.6.5 Reading Counts quizzes for non-READ students using the SRI.

4.6.6 Individual copies or sets of paperback books per delivery orders from schools.

http://www.dodea.edu/Curriculum/ELA/standards1.cfm http://www.dodea.edu/Curriculum/Mathematics/standards.cfm http://www.dodea.edu/Curriculum/Science/standards.cfm http://www.corestandards.org/assets/CCSSI_ELA%20Standards.pdf

4.7 Free of Bias: The Contractor shall provide materials that are free of racial, color, national origin, age, disabling conditions, sexual, religious, and ethnic bias, and shall present a balanced coverage of multi-cultural contributions.

4.8 Section 508 Compliance—Contractor resources shall meet the following requirements:

IT Requirement: All electronic hardware and software procured under this contract/purchase order must comply with Section 508 of the Rehabilitation Act of 1973, as amended, (29 U.S.C. 794d) and the Architectural and

Transportation Barriers Compliance Board Electronic Information Technology

(EIT) Accessibility Standards (36 CFR part 1194). Further information is available via the Internet at http://www.section508.gov.

Section 508 Deliverable Requirements: The activity to be performed relates to or requires the use of Electronic and Information Technology (EIT). Section 508 must be considered as a requirement for the outputs/deliverables including functional performance, information, documentation, and support requirements under this acquisition to ensure that it considers specific Section 508 accessibility requirements.

Further, the outputs/deliverables should not adversely affect accessibility features of existing EIT technologies. Standards from 36 CFR part 1194 Subpart B, C, and

D have been determined to apply to this acquisition. Solicitation respondents must describe how their background and experience will enable them to at least meet those technical provisions identified as applicable in the Government Product/Service

Accessibility Template (GPAT).

4.9 Privacy: Wherever applicable, the Contractor shall require individual accounts with unique usernames and passwords which do not require personally identifiable information (PII)— first and last name and any other unique personal information—to access online content.

4.10 OCR Requirement: The Contractor shall provide two digital Optical Character Resolution

(OCR) copies of all print materials, upon request. A digital copy of these materials shall be provided in one or more of the following formats:

Digital Accessible Information System (DAISY)/ National Instructional Materials.

Accessibility Standard (NIMAS) with cascading style sheet.

HyperText Markup Language (HTML).

Portable Document Format (PDF), (unlocked, embedded fonts, single page).

Rich Text Format (RTF)/Word document

KESI format, edited (compatible with Kurzweil 3000 version 12 Text to Speech software) that will not require further modification by DoDEA.

4.11 SCORM Requirement: The Contractor shall provide the required digital professional development modules to DoDEA that are in conformance with any version of Shareable

Content Object Reference Model (SCORM).

5.0 TECHNICAL REQUIREMENTS

5.1 All online resources and instructional software shall meet DoDEA information security requirements (as defined below), such as not containing vulnerabilities posing risk to the http://www.section508.gov/ network. All software and websites shall undergo preliminary testing to ensure that they pose no security risk to the DoDEA infrastructure. Any IT component of the Contractor’s proposal that fails to meet DoDEA’s information security and technology requirements will be excluded from further evaluation.

5.2 All software/Plugins/Add-ons shall meet DoDEA’s following requirements:

5.2.1 DoD Information Assurance Certification and Accreditation Process (DIACAP)

[Accreditation Process (DIACAP), 28 November 2007, which may be found at the following URL http://www.dtic.mil/whs/directives/corres/pdf/851001_2014.pdf].

5.2.2 Security Technical Information Guidance (STIG), which may be found at the following URL: http://iase.disa.mil/stigs/index.html.

5.2.3 The Contractor shall provide security patches and upgrades, to include third-party applications, in response to public released security vulnerabilities associated with their software solution. Any deviations from this requirement (paragraph 5.2) shall be approved in writing by the DoDEA Chief Information Officer (CIO).

5.3 Contractor software solutions shall not interfere with other installed software and shall not modify DoDEA’s underlying system security configuration. The Contractor shall develop and provide software upgrades within 30 days of notification should any of the software/plug-ins be found vulnerable and non-compliant with Defense Information

Security Agency (DISA) and National Security Agency standards (NSA). Software upgrades and patches shall be included in the licensing cost and performed at the least disruptive times. Any additional software requirements may be subject to the DIACAP process prior to contract award.

5.4 In accordance with its testing criteria, DoDEA requires the use of software which may be installed and/or accessed in a stand-alone environment, network environment or web-based environment that is compatible with standards cited herein. All software shall be completely functional on a standard DoDEA desktop without the need for Administrative-level user rights or a requirement to insert media (CD/DVD) to execute the software.

Software shall not require modifications to folder permissions while executing.

Additionally, all software shall be compatible with the following hardware baseline:

Specifications Minimum

Memory 2GB

Hard Drive 100GB

Processor 2.4 GHz

Operating System Windows 7 Pro & Apple MAC

(Lion through Maverick)

5.5 All windows, fly-out menus, etc. shall work from within an environment that blocks popup windows. Additionally, all web-based software shall not (wherever possible) require the use of streaming videos or downloads, such as Java Applets.

http://www.dtic.mil/whs/directives/corres/pdf/851001_2014.pdf

Several DoDEA sites globally are still limited by host country bandwidth. As a result, DoDEA is prudent about the capabilities of these sites when assessing the overall requirements of any proposal.

The Government will carefully consider proposed options based on the nature of each requirement. To facilitate this analysis, the vendor shall cite the estimated per client bandwidth requirements for any proposed transcoded and/or streaming video solution.

5.6 All software packages shall support unattended installation methods used by enterprise software packaging and deployment systems, i.e., Microsoft Systems Management

Server. Older 16-bit software shall be closely analyzed against this requirement.

5.7 The Contractor shall deliver any online materials on a web-based platform and provide course or video files in QuickTime, Windows Media and /or Adobe Flash format that are compatible with the hardware and operating system requirements listed in Section 5.4.

The software shall run successfully in the existing DoDEA environment.

5.8 The Contractor’s solution shall be robust enough to serve the needs of a large community of learners dispersed across the world using a variety of bandwidths. The Contractor’s solution shall be scalable and able to expand to meet future growth, both in terms of the instruction and the size of the student body.

5.8.1 DoDEA computers include a combination of Windows 7 and Apple Mac Operating

System (Lion through Mavericks). The web browsers include a combination of

Google Chrome and Internet Explorer 9 (future version 10). Plug-in requirements shall not extend beyond Java, Flash, and Microsoft Silverlight.

5.8.2 Robust environment is meant to imply that the solution, whether stand-alone or web-based, should be capable of running on multiple operating systems and multiple browsers as mentioned above. Understanding that the technological solution is serving a global populous, the system (if web-based) should also be robust enough to accommodate 24/7 connections from hundreds of simultaneous users, if necessary. Due diligent testing should validate the aforementioned requirements as well.

Cloud-based hosted solutions additionally require supplemental scrutiny, reviews, and authorizations from the Department of Defense and

DoDEA’s Chief Information Officers.

Premise-based solutions are preferred, wherever possible. Premise-based solutions, whether web- or client-based, shall also be updated/deployed by the DoDEA Information Technology Offices, rather than the vendors themselves. The vendor is responsible for providing the updates and patches as necessary for a standardized version of the software proposed.

5.8.3 Any portion of the Contractor's solution that involves Internet access by DoDEA students has a duty to comply with the relevant requirements of the Children's

Internet Protection Act, Pub.L. 106-554, § 1(a)(4) [Div. B, Title XVII, § 1701], Dec. 21, 2000, 114 Stat. 2763, 2763A-335. Any part of the Contractor's solution that collects or stores agency-owned or agency-controlled personally identifiable information has a duty to do so in accordance with the relevant requirements of the Privacy Act, 5 U.S.C. § 552a. (See http://www.archives.gov/about/laws/privacy-act-1974.html.) Contractor solutions that collect information from children under the age of 13 through the Internet has a duty to comply with the relevant requirements of the Children's Online Privacy Protection Act, 15 U.S.C.A. § 6501 et seq.

5.8.4 Any opportunity for data integration of student or teacher accounts shall adhere to the Federal Government and DoD guidance for security of personally identifiable information available from the following URLs:

http://www.justice.gov/opcl/privstat.htm http://www.whitehouse.gov/omb/memoranda/fy2007/m07-16.pdf http://www.dtic.mil/whs/directives/corres/pdf/540011p.pdf.

All Contractor staff that has access to DoDEA student and/or teacher personally identifiable information shall take the DoD Privacy Act/Personally Identifiable

Information (PA and PPI/PII) training before gaining access to the data and yearly thereafter. DoDEA contractors who have a DoDEA username and password may access the training on DoDEA's intranet. All other contractors shall access the PA and PPI/PII slides, a link to which found on DoDEA's homepage (www.dodea.edu).

Contractors shall send written confirmation listing the staff members that have taken the mandatory PA and PPI/PII training to the Government Technical Point of Contact

(TPOC).

5.9 Maintenance and support shall be available for the duration of the contract. Maintenance is defined as automatic distribution of upgrades and revisions that can be accomplished using a combination of Internet and or email. Any upgrades to online digital materials shall include compatibility with DoDEA school-level technology and Department of Defense’s (DoD) information technology requirements. The Contractor shall not contact schools directly but shall coordinate the dissemination of upgrades or revisions through the TPOC and shall provide electronic access of the update and/or revision to the TPOC for testing.

5.10 The Contractor may be required to sign Non-Disclosure Agreements (NDA), which prohibits the disclosure, publishing, divulgence, or release of any information obtained during the performance of the contract.

6.0 DELIVERABLES—The Contractor shall:

6.1 Participate in a post-award tele- or videoconference with DoDEA staff at DoDEA HQ in

Alexandria, VA, within seven days after contract award to discuss the contract.

6.2 Provide the reading support program for each DoDEA school by the following grade bands:

4-6, 7-8, and 9-12, per SOW 4.1.

6.2.1 Area IT Software Packages -: Ship all instructional software to include CD-

ROMs, DVDs, etc. to each Area IT office at the addresses shown below. In the option years, the Contractor will ship new or upgraded instructional software to each Area IT office. All shipments to the DoDDS-Europe and DoDDS-Pacific office will be done by a commercial company like FEDEX or UPS. Shipments to sites in the US should be done by the US Postal Service.

http://www.archives.gov/about/laws/privacy-act-1974.html http://www.archives.gov/about/laws/privacy-act-1974.html http://www.justice.gov/opcl/privstat.htm http://www.whitehouse.gov/omb/memoranda/fy2007/m07-16.pdf http://www.dtic.mil/whs/directives/corres/pdf/540011p.pdf http://www.dodea.edu/

DDESS Area Service Center, IT Division, 700 West Park Drive 3 rd

Floor, Peachtree City GA 30269-1498 POC: IT Chief, 678-364-8042

DoDDS-Europe, IT Division, Office of the Director, Ludwig-Wolker Str. Geb.

4003, 55252 Mainz-Kastel POC: IT Chief, 011-49-6134-604-519

DoDDS-Pacific IT Division, Torii Station, Sobe, Yomitan-son Bldg 290, Okinawa, Japan 904-0304 POC: IT Chief, 011-81-611-744-5764

6.2.2 Instructional Materials: All shipments to sites in the Europe and Pacific, unless an

APO address is specified, will be by a commercial vendor like UPS or FedEx.

Shipments to sites in the US should be performed by the US Postal Service.

6.3 Provide related professional development modules, per SOW 4.2.

6.4 Provide technical support, per SOW 4.3.

6.5 Provide FAQ reports, per SOW 4.3.2.

6.6 Provide standards correlations documentation for each grade level, per SOW 4.4.

7.0 PERFORMANCE REQUIREMENTS AND TIMELINE

6.1 The Contractor shall furnish all services to be performed and all items to be delivered per the following delivery schedule:

Description Ref. Timeline

Base Year

Post-Award Conference 6.1 Within 7 days after award

Delivery of Materials 6.2

Digital: Three days after receipt of delivery order

Others: 21 business days after receipt of delivery orders for US sites and 30 business days after receipt of delivery orders for overseas sites.

Virtual Professional Development 4.2, 6.3

Virtual trainings and webinars will be scheduled by the TPOC in coordination with the Contractor for each Area: DDESS, Europe, and Pacific

Technical Support 4.3.1, 5.9

Ongoing

Frequently Asked Questions 4.3.2 Quarterly during the base year

Standards Correlation Alignment 6.6 NLT 60 days after award

Option Years

Delivery of Materials 6.2

Digital: Three days after receipt of delivery order

Others: 21 business days after receipt of delivery orders for US sites and 30 business days after

Description Ref. Timeline receipt of delivery orders for overseas sites.

Virtual Professional Development 6.3

Virtual trainings and webinars will be scheduled by the TPOC in coordination with the Contractor for each Area: DDESS, Europe, and Pacific

Premium Support Plan /

Interactive Teaching System 4.6.1

Available three days after receipt of delivery order

Scholastic RED online

READ 180 course 4.6.3

Available three days after receipt of delivery order

Technical Support 4.3.1, 5.9

Ongoing

Frequently Asked Questions 4.3.2 Semesterly during the option years, or as needed