Standardized_Behavioral_and_Emotional_Assessments_(SOW)_V3.doc

STATEMENT OF WORK

STATEMENT OF WORK

Standardized Behavioral and Emotional Assessments For Use by DoDEA School Psychologists 1.0

INTRODUCTION

1.1 The Department of Defense Education Activity (DoDEA) serves the educational needs of the dependents of military and civilian employees by providing PK-12 instruction to about 74,000 students in 171 brick-and-mortar schools. Student enrollment varies based primarily on the deployment of military troops worldwide. DoDEA’s curriculum, resources, and student achievement scores on standardized assessments compare favorably to those of high-performing US public school systems.

1.2 In North America DoDEA operates 57 schools located in seven states, Puerto Rico, and Cuba. In Europe and the Middle East, DoDEA operates 66 schools in Germany, England, Netherlands, Belgium, Italy, Spain, Turkey and Bahrain. In the Pacific, DoDEA operates 48 schools in Korea, Japan (mainland and Okinawa), and Guam. DoDEA also operates a fully accredited Virtual High School with its main office in Virginia and teaching hubs in Germany and Okinawa.

2.0

BACKGROUND

2.1 DoDEA provides its school psychologists with the most current iterations of a battery of psychological assessments. The battery of assessments provided is consistent with research-based best practices.

2.2 The Behavior Assessment System for Children, 3rd edition (BASC-3) is a key assessment in the aforementioned battery. It has been re-normed and replaces the BASC-2, currently being used by DoDEA school psychologists.

2.3 The BASC-3 was published in August of 2015. According to DoDEA’s regulations, the latest iteration of the assessment must be used and be purchased within 12 months of its issuance date.

3.0

SCOPE

3.1 For use by its 93 school psychologists worldwide, DoDEA requires the most current edition of the BASC-3. The assessment includes a kit and a web-based scoring function. DoDEA expects to award one contract for a performance period of one year.

4.0.

REQUIREMENTS

4.1 Assessment—The Contractor(s) shall provide an assessment that:

4.1.1 Is a nationally recognized standardized adaptive and behavioral and emotional assessments that (1) has high test reliability and validity to support special education eligibility decisions as required by DoD and federal special education policies, (2) is recognized by federal courts in special education Due Process cases, (3) is recognized by other US education systems because of the highly transient DoDEA student population, (4) provides an integrated assessment of behavioral and emotional clinical and adaptive scales for ages 3-21 and (5) is based on the most current 2015 census data that provides current statistical and demographic data.

4.1.2 Does the following:

· Measures areas important for both the Individuals with Disabilities Education Act (IDEA) and Diagnostic and Statistical Manual of Mental Disorders 5th edition (DSM-5) classifications

· Provides the most extensive view of adaptive and maladaptive behavior in children, adolescents, and college-age students.

· Uses a multidimensional approach for conducting a comprehensive assessment, and is a normed based on current US Census population characteristic that provides current statistical and demographic data.

· Ensures uniformity and continuity within the DoDEA worldwide school system and its School Psychologists.

Is a clinical assessment and is only available from one single supplier.

· Is a comprehensive multi-method, multi-dimensional approach to evaluating the behavior and self-perceptions of children and has five components that can be used individually or in any combination. The three core components are Teacher Rating Scales (TRS), Parent Rating Scales (PRS), and Self-Report of Personality (SRP). Additional components include Structured Developmental History (SDH) and Student Observation System (SOS).

Measures positive (adaptive) as well as negative (clinical) dimensions of behavior and personality.

4.1.3 The assessment that is designed to quickly and efficiently assess the behavioral and emotional risk and overall mental health status of children ages 3 thru 21, in a variety of settings.

4.1.4 The assessment that includes a behavior intervention guide that provides a comprehensive set of empirically-based interventions for a variety of behavioral and emotional problems.

4.1.5 Can be administered using paper-and-pencil and can be scored manually or online. It also includes an enhanced computer scoring and interpretation that provides efficient, extensive reports.

4.1.6 Can be completed in 10-20 minutes for children from 2 years old to 21 years old which is beneficial when working with developmentally young children and children that have attending difficulties.

4.2 General—The Contractor shall:

4.2.1 Ensure materials are free of racial, color, national origin bias, age, disabling conditions, sexual, religious, and ethnic bias, and shall present a balanced coverage of multi-cultural contributions, where appropriate.

4.2.2 Section 508 Compliance—Resources shall meet the following requirements:

· IT Requirement: All electronic hardware and software procured under this contract/ purchase order must comply with Section 508 of the Rehabilitation Act of 1973, as amended, (29 U.S.C. 794d) and the Architectural and Transportation Barriers Compliance Board Electronic Information Technology (EIT) Accessibility Standards (36 CFR part 1194). Further information is available via the Internet at http://www.section508.gov.

· Section 508 Deliverable Requirements: The activity to be performed relates to or requires the use of Electronic and Information Technology (EIT). Section 508 must be considered as a requirement for the outputs/deliverables including functional performance, information, documentation, and support requirements under this acquisition to ensure that it considers specific Section 508 accessibility requirements. Further, the outputs/deliverables should not adversely affect accessibility features of existing EIT technologies. Standards from 36 CFR part 1194 Subpart B, C, and D have been determined to apply to this acquisition. Solicitation respondents must describe how their background and experience will enable them to at least meet those technical provisions identified as applicable in the Government Product/ Service Accessibility Template (GPAT), per Attachment 1.

4.2.3 OCR Requirement: Provide two digital Optical Character Resolution (OCR) copies of all print materials. A digital copy of these materials shall be provided in one or more of the following formats:

· Digital Accessible Information System (DAISY)/ National Instructional Materials.

· Accessibility Standard (NIMAS) with cascading style sheet.

· HyperText Markup Language (HTML).

· Portable Document Format (PDF), (unlocked, embedded fonts, single page).

· Rich Text Format (RTF)/Word document

· KESI format, edited (compatible with Kurzweil 3000 version 12 Text to Speech software) that will not require further modification by DoDEA.

4.2.4 Privacy: Wherever applicable, the Contractor shall require individual accounts with unique usernames and passwords which do not require personally identifiable information (PII)—first and last name and any other unique personal information—to access online content.

4.2.5 Technical Support: Provide industry standard technical support for its digital resources, responding to email requests within one business day of receipt. The Contractor shall provide technical support to include, but not limited to providing assistance with service problems, product setup, and troubleshooting. The Contractor shall designate a qualified technical point of contact with a minimum of one (1) year of experience with the proposed website or software. Technical support shall be provided via telephone or at a minimum by email within 24 hours or less from the initial contact. Operational hours for the three DoDEA area locations (Americas, Europe and Pacific) are as follows:

· US—7:00am-5pm EST

· Europe—7:00am-5pm Central European Time (or 1am-11am EST)

· Pacific—7:00am-5pm Japan Time (or 5pm-3am EST) 5.0

TECHNICAL REQUIREMENTS

5.1

Software and Cloud Testing Requirements

5.1.1 All online resources, cloud-based services and instructional software shall meet Department of Defense and DoDEA Information Assurance requirements (as defined below). Software, cloud services and associated websites shall undergo comprehensive testing to ensure that they pose no security risk to the DoDEA infrastructure. Any IT component of the Contractor’s proposal that fails to meet DoDEA’s Information Assurance and Technology requirements will be excluded from further evaluation.

5.1.2 DoDEA Information Assurance Testing and Validation will include, but not be limited to, ensuring that the Contractor software solutions do not modify DoDEA’s underlying system security configuration and/or interfere with other installed software. Standard software will undergo pre- and post-installation scans on a clean computer image and over 70 other security and malware validation checks.

5.1.3 In accordance with Department of Defense policy, cloud-based services shall undergo a supplemental series of validations. These validations closely mirror the Federal Risk and Authorization Management Program (FedRAMP) Internet Cloud vetting processes and include interviews and deep system architecture inspections with the Contractor. Contractors shall be prepared to discuss underlying details of their environment in the following seven areas. Failure to provide this information when requested shall automatically exclude Contractors from further evaluation.

1. Vendor Data Collection and Distribution Controls

2. Vendor System Management and Security Controls

3. Vendor Data Storage and Data Access Controls

4. Vendor Data and Metadata Retention Controls

5. Vendor Development and Change Management Processes

6. Vendor Test and Development Environment Security Controls

7. Vendor Data Breach, Incident Investigation and Response Mechanisms

5.2 Basic DoDEA System Requirements

In accordance with Section 5.1 (above), DoDEA requires the use of software which may be installed and/or accessed in a stand-alone environment, network environment, or web-based environment that is compatible with standards cited herein. All software shall be completely functional on a standard DoDEA desktop WITHOUT the need/requirement for administrative-level user rights or a requirement to insert media (CD/DVD) to execute the software. Software shall not require modifications to folder permissions while executing. In addition, all software shall be compatible with the following hardware baseline:

5.3

DoDEA Software License Keys

License keys and electronic downloads for software purchased by DoDEA under this guidance shall be provided to the Contracting Officer’s Representative (COR) with a copy of the same to SOFTWAREAPPROVALS@HQ.DODEA.EDU Software shall NOT be provided directly to DoDEA school, district, and/or area offices unless explicitly identified in the Performance Requirements.

5.4

DoDEA Information Assurance Supporting Elements / Requirements

5.4.1 DoDEA is subject to Federal statute and United States Department of Defense policy and guidance. These requirements include, but are not limited to, the Information Assurance requirements defined in:

· Department of Defense Directive (DoDD) 8500.01E, Information Assurance, which may be found at http://dodcio.defense.gov/Portals/0/Documents/DIEA/850001p.pdf

· The DoD Risk Management Framework (DODRMF) per DoDI 8510.01, per http://www.rmf.org/component/content/article/56-consulting/65-rmf-dod.html and http://www.dtic.mil/whs/directives/corres/pdf/851001_2014.pdf

· Department of Defense Security Technical Implementation Guidance (STIG), which may be found at http://iase.disa.mil/stigs/Pages/index.aspx 5.4.2 These guidelines serve as a pillar of the Defense Information Assurance Program (DIAP), of which the following supplemental Contractor mandates shall form:

· The Contractor shall provide security patches and upgrades, to include third-party applications, in response to public released security vulnerabilities associated with their software solution. Any deviations from this requirement shall be approved in writing by the DoDEA Chief Information Officer.

· The Contractor shall develop and provide software upgrades within 30 days of notification should any of the software/plug-ins be found vulnerable and non-compliant with Defense Information Security Agency (DISA) and/or National Security Agency (NSA) standards. Software upgrades and patches shall be included in the licensing cost and be performed at the least disruptive times as determined by DoDEA. Prior to award, Contractor software shall be subject to all new or updated Department of Defense/DIACAP requirements.

5.4.3 All windows, fly-out menus, etc. shall work from within an environment that blocks popup windows. In addition, all web-based software shall not (wherever possible) require the use of streaming videos or downloads, such as Java Applets.

5.4.4 All software packages shall support unattended installation methods used by enterprise software packaging and deployment systems, i.e., Microsoft SCCM 2012. Older 16-bit software will be automatically denied per this requirement.

5.4.5 Any portion of the Contractor's solution that involves Internet access by DoDEA students has a duty to comply with the relevant requirements of the Children's Internet Protection Act, Pub.L. 106-554, § 1(a)(4) [Div. B, Title XVII, § 1701], Dec. 21, 2000, 114 Stat. 2763, 2763A-335. Any part of the Contractor's solution that collects or stores agency-owned or agency-controlled personally identifiable information has a duty to do so in accordance with the relevant requirements of the Privacy Act, 5 U.S.C. (See http://www.archives.gov/about/laws/privacy-act-1974.html.)

5.4.6 Contractor solutions that collect information from children under the age of 13 through the Internet must comply with the relevant requirements of the Children's Online Privacy Protection Act, 15 U.S.C.A. § 6501 et seq.

5.4.7 Contractor’s solution shall be robust enough to serve the needs of a large community of learners dispersed across the world using a variety of bandwidths. They shall be scalable and able to expand to meet future growth, both in terms of the instruction and the size of the student body.

5.4.8 Any opportunity for data integration of student or teacher accounts shall adhere to Federal government and DoD guidance for security of personally identifiable information available from the following URLs:

· http://www.justice.gov/opcl/privstat.htm

· http://www.whitehouse.gov/omb/memoranda/fy2007/m07-16.pdf

· http://www.dtic.mil/whs/directives/corres/pdf/540011p.pdf.

5.4.9 All Contractor staff having access to DoDEA student and/or teacher personally identifiable information shall take the DoD Privacy Act/ Personally Identifiable Information (PA and PPI/PII) training before gaining access to the data and yearly thereafter. Contractors who have a DoDEA username and password may access the training on DoDEA's intranet. All other contractors shall access the PA and PPI/PII slides, a link to which found on DoDEA's homepage (www.dodea.edu). Contractors shall send written confirmation listing the staff members that have taken the mandatory PA and PPI/PII training to the COR.

5.5

Maintenance and Support: Maintenance and support shall be available for the duration of the contract. Maintenance is defined as automatic distribution of upgrades and revisions that can be accomplished using the Internet and/or email. Any upgrades to online digital materials shall include compatibility with DoDEA school-level technology and Department of Defense requirements. The Contractor shall not contact schools directly but shall coordinate the dissemination of upgrades or revisions through the COR and shall provide electronic access of the updates and/or revisions to the COR for testing. The Contractor shall be able to provide DoDEA with reporting capability regarding usage rates related to any component of the digital resource (s).

5.6

Contractual Non-Disclosure Agreement Requirements: The Contractor may be required to sign Non-Disclosure Agreements (NDA), which prohibits the disclosure, publishing, divulgence, or release of any information obtained during the performance of the contract.

6.0

DELIVERABLES

6.1 Participate in a post-award tele- or video conference, which shall occur no later than (NLT) ten business days after contract award to review the contract and coordinate details involving the deliverables.

6.2 Provide print and digital assessment materials.

6.2.1 Digital materials shall be accessible within three business days of the receipt of a delivery order for print materials.

6.2.2 Print materials shall be shipped to commercial addresses, unless an APO address is specified.

6.3 Provide ongoing technical support, per SOW 4.2.5 and 5.5.

7.0

PERFORMANCE AND DELIVERY SCHEDULE

7.1 The Contractor shall furnish all services to be performed and all items to be delivered in accordance with the following delivery schedule:

Overseas: 30 days after receipt of delivery order

08 Dec 15

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08 Dec 15