HDEC04-20-R-0024.docx

HDEC0420R0024

Section SF 1449 - CONTINUATION SHEET

TABLE OF CONTENTS

HDEC04-20-R-0024

Due to the length of this solicitation please use the below table of contents to navigate through this document. Please read the solicitation clauses carefully as certain clauses require contractor fill-in information.

Arnold AFB Commissary

FFP

Preventive Maintenance (PM) and Repair of Material Handling Equipment Base: November 1, 2020 - October 31, 2021

PMs shall include: labor, parts, expendables, fluids and trip charges to perform the requirements listed in the PM checklist. See Performance Work Statement (PWS) attached.

The contractor is responsible for capturing costs to complete the administrative process of manpower reporting. See PWS attached.

NET AMT

0001AA

Time - Unscheduled Maint/Repairs-Arnold T&M Hourly Rate FOB: Destination J039

TOT ESTIMATED PRICE

CEILING PRICE

0001AB

Materials - Arnold AFB

This is NOT a priced CLIN, it is a pre-determined amount where DeCA will pay actual costs for parts as evidenced by supplier invoice for direct materials and supplies used to accomplish preventive maintenance and repair services.

TOT ESTIMATED PRICE

CEILING PRICE

0001AC

Trip Charge - Unscheduled Maint/Repairs

Round trip from contractor's business to commissary and return.

NET AMT

0001AD

1R05-A, Electric Pallet Jack -Arnold AFB

Semi-Annual Preventive Maintenance

NET AMT

0001AE

1R06, Electric Forklift - Arnold AFB

Semi-Annual Preventive Maintenance

NET AMT

0001AF

1R12-A, Propane Forklift - Arnold AFB

Semi-Annual Preventive Maintenance

NET AMT

Fort Bragg North Commissary

Preventive Maintenance (PM) and Repair of Material Handling Equipment Base: November 1, 2020 - October 31, 2021

PMs shall include: labor, parts, expendables, fluids and trip charges to perform the requirements listed in the PM checklist. See Performance Work Statement (PWS) attached.

The contractor is responsible for capturing costs to complete the administrative process of manpower reporting. See PWS attached.

NET AMT

0002AA

Time - Unscheduled Maint/Repairs-Bragg N

Hourly Rate

TOT ESTIMATED PRICE

CEILING PRICE

0002AB

Materials - Ft Bragg North

This is NOT a priced CLIN, it is a pre-determined amount where DeCA will pay actual costs for parts as evidenced by supplier invoice for direct materials and supplies used to accomplish preventive maintenance and repair services.

TOT ESTIMATED PRICE

CEILING PRICE

0002AC

Trip Charge - Unscheduled Maint/Repairs

Round trip from contractor's business to commissary and return.

NET AMT

0002AD

1R05-A, Electric Pallet Jack-Bragg North

Semi-Annual Preventive Maintenance

NET AMT

0002AE

1R06, Electric Forklift - Ft Bragg North

Semi-Annual Preventive Maintenance

NET AMT

0002AF

1R08, Walkie Rider Pallet Jack - Bragg N

Semi-Annual Preventive Maintenance

NET AMT

0002AG

1R12-A, Propane Forklift -Ft Bragg North

Semi-Annual Preventive Maintenance

NET AMT

Fort Bragg South Commissary

Preventive Maintenance (PM) and Repair of Material Handling Equipment Base: November 1, 2020 - October 31, 2021

PMs shall include: labor, parts, expendables, fluids and trip charges to perform the requirements listed in the PM checklist. See Performance Work Statement (PWS) attached.

The contractor is responsible for capturing costs to complete the administrative process of manpower reporting. See PWS attached.

NET AMT

0003AA

Time - Unscheduled Maint/Repairs-Bragg S

Hourly Rate

TOT ESTIMATED PRICE

CEILING PRICE

0003AB

Materials - Ft Bragg South

This is NOT a priced CLIN, it is a pre-determined amount where DeCA will pay actual costs for parts as evidenced by supplier invoice for direct materials and supplies used to accomplish preventive maintenance and repair services.

TOT ESTIMATED PRICE

CEILING PRICE

0003AC

Trip Charge - Unscheduled Maint/Repairs

Round trip from contractor's business to commissary and return.

NET AMT

0003AD

1R05-A, Electric Pallet Jack-Bragg South

Semi-Annual Preventive Maintenance

NET AMT

0003AE

1R06, Electric Forklift - Ft Bragg South

Semi-Annual Preventive Maintenance

NET AMT

0003AF

1R08, Walkie Rider Pallet Jack - Bragg S

Semi-Annual Preventive Maintenance

NET AMT

0003AG

1R12-A, Propane Forklift -Ft Bragg South

Semi-Annual Preventive Maintenance

NET AMT

FFP

Preventive Maintenance (PM) and Repair of Material Handling Equipment Option Year One: November 1, 2021 - October 31, 2022

PMs shall include: labor, parts, expendables, fluids and trip charges to perform the requirements listed in the PM checklist. See Performance Work Statement (PWS) attached.

The contractor is responsible for capturing costs to complete the administrative process of manpower reporting. See PWS attached.

NET AMT

1001AA

T&M Hourly Rate

TOT ESTIMATED PRICE

CEILING PRICE

1001AB

T&M This is NOT a priced CLIN, it is a pre-determined amount where DeCA will pay actual costs for parts as evidenced by supplier invoice for direct materials and supplies used to accomplish preventive maintenance and repair services.

TOT ESTIMATED PRICE

CEILING PRICE

1001AC

FFP

Round trip from contractor's business to commissary and return.

NET AMT

1001AD

FFP

Semi-Annual Preventive Maintenance

NET AMT

1001AE

FFP

Semi-Annual Preventive Maintenance

NET AMT

1001AF

FFP

Semi-Annual Preventive Maintenance

NET AMT

FFP

Preventive Maintenance (PM) and Repair of Material Handling Equipment Option Year One: November 1, 2021 - October 31, 2022

PMs shall include: labor, parts, expendables, fluids and trip charges to perform the requirements listed in the PM checklist. See Performance Work Statement (PWS) attached.

The contractor is responsible for capturing costs to complete the administrative process of manpower reporting. See PWS attached.

NET AMT

1002AA

T&M Hourly Rate

TOT ESTIMATED PRICE

CEILING PRICE

1002AB

T&M This is NOT a priced CLIN, it is a pre-determined amount where DeCA will pay actual costs for parts as evidenced by supplier invoice for direct materials and supplies used to accomplish preventive maintenance and repair services.

TOT ESTIMATED PRICE

CEILING PRICE

1002AC

FFP

Round trip from contractor's business to commissary and return.

NET AMT

1002AD

FFP

Semi-Annual Preventive Maintenance

NET AMT

1002AE

FFP

Semi-Annual Preventive Maintenance

NET AMT

1002AF

FFP

Semi-Annual Preventive Maintenance

NET AMT

1002AG

FFP

Semi-Annual Preventive Maintenance

NET AMT

FFP

Preventive Maintenance (PM) and Repair of Material Handling Equipment Option Year One: November 1, 2021 - October 31, 2022

PMs shall include: labor, parts, expendables, fluids and trip charges to perform the requirements listed in the PM checklist. See Performance Work Statement (PWS) attached.

The contractor is responsible for capturing costs to complete the administrative process of manpower reporting. See PWS attached.

NET AMT

1003AA

T&M Hourly Rate

TOT ESTIMATED PRICE

CEILING PRICE

1003AB

T&M This is NOT a priced CLIN, it is a pre-determined amount where DeCA will pay actual costs for parts as evidenced by supplier invoice for direct materials and supplies used to accomplish preventive maintenance and repair services.

TOT ESTIMATED PRICE

CEILING PRICE

1003AC

FFP

Round trip from contractor's business to commissary and return.

NET AMT

1003AD

FFP

Semi-Annual Preventive Maintenance

NET AMT

1003AE

FFP

Semi-Annual Preventive Maintenance

NET AMT

1003AF

FFP

Semi-Annual Preventive Maintenance

NET AMT

1003AG

FFP

Semi-Annual Preventive Maintenance

NET AMT

FFP

Preventive Maintenance (PM) and Repair of Material Handling Equipment Option Year Two: November 1, 2022 - October 31, 2023

PMs shall include: labor, parts, expendables, fluids and trip charges to perform the requirements listed in the PM checklist. See Performance Work Statement (PWS) attached.

The contractor is responsible for capturing costs to complete the administrative process of manpower reporting. See PWS attached.

NET AMT

2001AA

T&M Hourly Rate

TOT ESTIMATED PRICE

CEILING PRICE

2001AB

T&M This is NOT a priced CLIN, it is a pre-determined amount where DeCA will pay actual costs for parts as evidenced by supplier invoice for direct materials and supplies used to accomplish preventive maintenance and repair services.

TOT ESTIMATED PRICE

CEILING PRICE

2001AC

FFP

Round trip from contractor's business to commissary and return.

NET AMT

2001AD

FFP

Semi-Annual Preventive Maintenance

NET AMT

2001AE

FFP

Semi-Annual Preventive Maintenance

NET AMT

2001AF

FFP

Semi-Annual Preventive Maintenance

NET AMT

FFP

Preventive Maintenance (PM) and Repair of Material Handling Equipment Option Year Two: November 1, 2022 - October 31, 2023

PMs shall include: labor, parts, expendables, fluids and trip charges to perform the requirements listed in the PM checklist. See Performance Work Statement (PWS) attached.

The contractor is responsible for capturing costs to complete the administrative process of manpower reporting. See PWS attached.

NET AMT

2002AA

T&M Hourly Rate

TOT ESTIMATED PRICE

CEILING PRICE

2002AB

T&M This is NOT a priced CLIN, it is a pre-determined amount where DeCA will pay actual costs for parts as evidenced by supplier invoice for direct materials and supplies used to accomplish preventive maintenance and repair services.

TOT ESTIMATED PRICE

CEILING PRICE

2002AC

FFP

Round trip from contractor's business to commissary and return.

NET AMT

2002AD

FFP

Semi-Annual Preventive Maintenance

NET AMT

2002AE

FFP

Semi-Annual Preventive Maintenance

NET AMT

2002AF

FFP

Semi-Annual Preventive Maintenance

NET AMT

2002AG

FFP

Semi-Annual Preventive Maintenance

NET AMT

FFP

Preventive Maintenance (PM) and Repair of Material Handling Equipment Option Year Two: November 1, 2021 - October 31, 2022

PMs shall include: labor, parts, expendables, fluids and trip charges to perform the requirements listed in the PM checklist. See Performance Work Statement (PWS) attached.

The contractor is responsible for capturing costs to complete the administrative process of manpower reporting. See PWS attached.

NET AMT

2003AA

T&M Hourly Rate

TOT ESTIMATED PRICE

CEILING PRICE

2003AB

T&M This is NOT a priced CLIN, it is a pre-determined amount where DeCA will pay actual costs for parts as evidenced by supplier invoice for direct materials and supplies used to accomplish preventive maintenance and repair services.

TOT ESTIMATED PRICE

CEILING PRICE

2003AC

FFP

Round trip from contractor's business to commissary and return.

NET AMT

2003AD

FFP

Semi-Annual Preventive Maintenance

NET AMT

2003AE

FFP

Semi-Annual Preventive Maintenance

NET AMT

2003AF

FFP

Semi-Annual Preventive Maintenance

NET AMT

2003AG

FFP

Semi-Annual Preventive Maintenance

NET AMT

ADDENDUM TO FAR 52.212-2

EVALUATION – COMMERCIAL ITEMS

The Government will award a contract resulting from this solicitation to the responsible offeror whose offer conforming to the solicitation is the lowest priced, technically acceptable (LPTA) to the Government.

The evaluation criteria consist of three (3) evaluation factors: Technical, Past Performance and Price. To receive consideration for award, a rating of “Acceptable” must be achieved for the Technical factors and rating of “Acceptable” for the Past Performance factors. For each proposal found to be eligible for award, price will become the determining factor for making the award.

The LPTA process is appropriate when best value is expected to result from selection of the technically acceptable proposal with the lowest evaluated price. The LPTA process does not permit tradeoffs between price and non-price factors (FAR 15.101-2).

· Evaluation factors and sub-factors shall be the primary determinant of the detailed information requested in the solicitation’s instructions to offerors.

· If sub-factors are used, they are to be evaluated separately.

· Factors and sub-factors shall be evaluated on an acceptable or unacceptable basis.

· All LPTA shall evaluate cost/price and acceptability of the product/service.

1. Evaluation Factors: Offerors proposals will be evaluated against the following factors:

Factor 1 – Technical Acceptability of Service

Factor 2 – Past Performance Sub-factor 2.1 – Service Timeliness Sub-factor 2.2 – Repair History Sub-factor 2.3 – Customer Satisfaction

Factor 3 – Cost/Price

1.1 Factor 1: Technical Acceptability of Service

Submission Requirement:

Sub-factor 1.1: Performance Proposal

1. Offeror must provide a brief narrative, not to exceed 3 pages that demonstrate the offerors ability to provide the services detailed in the Performance Work Statement (PWS) and Preventive Maintenance (PM) task list. The narrative must be written in a clear, concise method, describing precisely how the offeror proposes to perform the requirements.

Minimum Requirement: Offeror must provide a brief narrative explaining how they will perform the standards prescribed in section 3 of the PWS.

Sub-factor 1.2: Technician Experience

2. Offeror must explain how service technicians have a sound mechanical aptitude, ability and extensive working knowledge of troubleshooting, diagnosing and repairing the equipment listed in the PWS section 1.2 paragraph E.

Minimum Requirement: Offeror possesses evidence that service technicians have the training or experience to perform repair(s) of equipment listed in PWS section 1.2 paragraph E.

Technical Acceptability: Technical factors and sub-factors that match the specific evaluation criteria for the RFP and assess whether the offeror’s proposal will satisfy the Government’s minimum requirements. Technical acceptability will be based on a scale of acceptable or unacceptable.

Technical Acceptable / Unacceptable Ratings All factors and sub-factors must receive an “acceptable” rating in order to be considered for award

1.2 Factor 2: Past Performance

Submission Requirement:

The contractor is required to submit at least five (5) references from companies that they have conducted business with for services that are similar to those listed in this solicitation within the last three (3) years. Do NOT submit references from DeCA Commissaries or Headquarters, as that data will already be included in the Contractor Performance Assessment Reporting System (CPARS).

Past performance will be rated on an acceptable or unacceptable basis. A past performance questionnaire with the following questions will be submitted to the references provided.

Sub-factor 2.1: Service Timeliness

1. How is this offeror rated regarding their timeliness in responding and completing work/repair requests?

2. Do reports/surveys indicate that the offeror is responsive regarding customer’s questions or additional information concerning work performed?

Sub-factor 2.2: Repair History

1. What is this company’s success rate of completing work/repair request on first time visits?

Sub-factor 2.3: Customer Satisfaction

1. How did the offeror rate in overall business relations and customer satisfaction?

2. Do reports/surveys indicate that company would select this offeror again if they were given the opportunity?

Past Performance evaluation results in an assessment of the offeror’s probability of meeting the solicitation requirements. The past performance evaluation considers each offeror’s demonstrated recent and relevant record of performance in supplying products and services that meet the contract’s requirements.

Past Performance Acceptable / Unacceptable Ratings

1.3 Factor 3: Cost/Price

Submission Requirement:

Each offer must submit a fixed price for preventative maintenance services for each equipment category. The contractor must also submit fixed labor rate for repairs.

Each offeror must submit:

· Time – a fixed hourly labor rate for repairs Enterprise Wide Contractor Manpower Reporting (eCMRA) – Offerors should include the cost as part of your overall pricing submitted for base and option years)

· Materials – This is not a priced CLIN, it is a predetermined amount where DeCA will pay actual costs for materials as evidenced by supplier invoice for direct materials and supplies used to accomplish repair services.

· PM – a firm-fixed price for preventive maintenance services for each equipment category

· Trip Charge – a firm-fixed price for a round trip from Contractor’s business to commissary and return. The number of estimated trips is for evaluation purposes only and are not to be construed as guaranteed quantities.

Evaluation criteria

Materials

= Predetermined by DeCA

The above process will determine the total evaluated price per year for one location. The sum of the total evaluated price for the base and all option years for all locations will determine the total value for each proposal.

Award will be made to the responsible offeror(s) whose offer, conforming to the solicitation, provides the Lowest Price Technically Acceptable offer.

ONLY ONE AWARD IS POSSIBLE. THE GOVERNMENT RESERVES THE RIGHT TO AWARD WITHOUT DISCUSSIONS.

PERFORMANCE WORK STATEMENT

Maintenance and Repair of Material Handling Equipment (MHE)

1 Introduction Maintenance and Repair of Material Handling Equipment (MHE) at various Defense Commissary Agency (DeCA) locations.

1.1 Scope

Provide Preventive Maintenance (PM) and unscheduled repair of MHE, as identified, located at DeCA commissaries and/or Central Distribution Centers (CDC).

1.2 Definitions

A. Contractor: The party to a contract who is responsible for providing the contracted services.

B. Material(s)/Part(s): Includes all items which enable the equipment listed to operate in accordance with manufacturer's recommendations. Such items may include but are not limited to: batteries, filters, belts, hoses, tires, and various fluids. Fuel, of any type, is not provided via this maintenance contract. Any part or material which individually costs five dollars ($5.00) or less shall be absorbed in the contractor’s overhead; regardless of quantity purchased or used.

C. Trip charge shall be defined as the round trip travel needed to complete a service call, for repairs only, from the home office or service center, whichever is closest to the commissary, and return to the home office or service center. Contractor may bill for a trip charge for calls made by the stores for estimates that do not ultimately result in a repair. Trip charges shall be firm fixed price and do not apply to PM services.

D. Preventive Maintenance: Scheduled preventive maintenance (PM) procedures consist of a complete operational check and service of designated equipment to ensure it is maintained in its intended operating condition according to the attached PM checklist. Labor, travel, and supply (lubricants, consumables, bench stock) costs incurred by the contractor in performing PM shall be included in the scheduled PM cost and shall not be charged or reimbursed separately.

E. Material Handling Equipment: For coverage purposes this PWS will cover the following types of equipment:

Repair and PM:

Repair Only:

Not all equipment types listed will be at each location. An itemized listing of equipment located at each Commissary is attached to the solicitation and the contract. Only items listed for each store are covered by the contract. A contract modification is required to change the equipment list for each store.

1.3 Key Government Positions

A. Contracting Officer (KO): An individual with the authority to enter into, administer, and/or terminate contracts and make related determinations and findings. The term includes certain authorized representatives of the contracting officer acting within the limits of their authority as delegated by the contracting officer.

The KO for this contract is:

B. Contracting Officer's Representative (COR): An individual designated and authorized in writing by the contracting officer to perform specific technical or administrative functions. When the term COR is used elsewhere in this contract, it means the COR as designated by the Contracting Officer.

C. Store Director (SD): An individual responsible for overall commissary operations. When the term SD is used elsewhere in this contract, it means the SD personally or the Acting SD.

D. Supply Management Specialist (SMS): An individual responsible for administrative work primarily concerned with analyzing, developing, evaluating, or promoting improvements in the policies, plans, methods, procedures, systems, or techniques of an equipment/maintenance program.

The Headquarter (HQ) SMS for this contract may be contacted at:

DeCA HQ Equipment Maintenance Team, EquipmentMaintenanceTeamMembers@deca.mil

2 General Requirements Contractor shall provide all labor, supervision, equipment, tools, materials, parts, transportation of employees, permits and other necessary items to perform the various services as identified in this PWS. The contractor shall have access to technical manuals required to perform the services as stated in this PWS.

At time of award and throughout the duration of this contract, the Contractor shall assure that Contractor personnel completely understand the requirements of this PWS. All Contractor service technicians must have licenses to operate all equipment covered in this PWS and must provide evidence of such license if requested by the COR. Service technicians should have a sound mechanical aptitude, ability, and an extensive working knowledge of troubleshooting, diagnosis, and repair of the equipment included in this PWS, to include various attachments and the following systems:

Electronic Control Panels/Computer boards

2.1 Non-Personal Services

The Government shall neither supervise Contractor employees nor control the method by which the Contractor performs the required tasks. Under no circumstances shall the Government assign tasks to, or prepare work schedules for, individual Contractor employees. It shall be the responsibility of the Contractor to manage its employees and to guard against any actions that are of the nature of personal services, or give the perception of personal services. If the Contractor believes that any actions constitute, or are perceived to constitute personal services, it shall be the Contractor's responsibility to notify the KO immediately.

2.2 Management

The Contractor shall work to integrate and coordinate all activities needed to execute the requirements of this PWS with the SD and/or the COR, and with headquarter personnel (SMS) as referenced in section 3. The Contractor shall manage the timeliness, completeness, and problem identification of all equipment issues. The Contractor shall provide corrective action plans, submit quotes, monitor timely identification of issues, and the management of subcontractors if required. The Contractor shall seek to ensure customer satisfaction at all times and present a professional and ethical business behavior.

2.3 Contract Administration and Management

The following subsections specify requirements for contract, management and personnel administration.

2.3.1 Contract Management

The Contractor shall establish clear organizational lines of authority and responsibility to ensure effective management of the resources assigned to the requirement. The Contractor must maintain continuity between the support operations at corresponding DeCA locations, the headquarter level and the Contractor's corporate offices.

2.3.2 Contract Administration

The Contractor shall establish processes and assign appropriate personnel resources to effectively administer the requirements of this contract. The Contractor shall respond to Government requests for contractual actions with-in the time constraints as dictated in section 3. The Contractor shall have a single point of contact (POC) identified between the Government and Contractor assigned to support this contract. The Contractor shall assign/direct the work effort, maintaining proper and accurate time keeping records of personnel assigned to work on this requirement. The Contractor shall ensure DeCA email addresses are in their address book to prevent any loss or delay in communications.

2.4 Subcontract Management

The Contractor shall be responsible and accountable for subcontractor performance on this requirement. The prime Contractor will manage work distribution to ensure there are no Organizational Conflict of Interest (OCI) considerations.

2.5 Contractor Personnel

The following subsections specify requirements for contract, management and personnel administration.

2.5.1 Personnel Training

The Contractor shall accomplish the assigned work by qualified personnel with appropriate combinations of education, training, and experience.

2.5.2 Consumption or Use of Government Property

The Contractor shall not permit Contractor personnel to consume or use Government-owned resale items or any Government-owned equipment or supplies that are not specifically provided for Contractor use under this contract.

2.5.3 Use of Alcoholic Beverages/Drugs

The Contractor shall not permit Contractor employees to work under the influence of alcoholic beverages, illegal drugs, or illegally controlled substances. Contractor personnel are prohibited from using alcoholic beverages, illegal drugs, or illegally controlled substances while on duty.

2.5.4 Removal of Employees for Cause

The KO will require, in writing, that the Contractor immediately bar any Contractor employee from performing further work under this contract for any of the following actions: Willful destruction or mishandling of Government, patron, or vendor property; theft; use of alcoholic beverages, illegal drugs or illegal use of controlled substances; execution of work in other than a skillful manner; displaying disruptive/unacceptable behavior (e.g., abusive, demeaning, foul or threatening language and/or fighting) and willful violations of safety standards by Contractor personnel. Removal of any employees for such cause shall not constitute a valid basis for non-performance of contract services or a claim for additional compensation.

2.5.5 Installation Access

The Contractor shall be responsible for obtaining installation access as required for all Contractor employees authorized to work at the site specifically for this contract. Any Government furnished identification shall be returned to the Government when the Contractor employee no longer works for the Contractor at this installation or at the end of the contract whichever comes first. Military, retired or dependant identification cards are not authorized for use as a means to access the base for performance on this contract. Additionally, see Federal Acquisition Regulation Clause 52.204-4500 and 52.204-9.

2.5.5.1 Denial of Installation Access

Contractor employees may be denied access to the military installation by the installation law enforcement officials if it is determined that such entry may be contrary to good order, discipline or the security of the installation. The installation may bar Contractor employees from entering the military installation under the provisions of Title 18, United States Code Section 1382.

2.5.5.2 Motor Vehicle Registration

Prior to commencing work Contractor employees shall register their vehicles IAW the installation motor vehicle registration regulations.

2.5.6 Parking

The Contractor employees shall park only in areas designated by the SD.

2.5.7 Shopping Privileges

Contractor employees who are authorized to make purchases in commissaries shall show appropriate identification before purchasing commissary items and shall immediately remove the item(s) purchased from the commissary through the main exit door. Contractor employees with commissary privileges shall shop in the commissary only when they are off duty. Contractor personnel with commissary privileges shall not purchase merchandise for consumption by other personnel or organizations not authorized to shop in the commissary.

2.5.8 Identification of Contractor Personnel

Contractor personnel shall be easily recognized by wearing distinctive clothing bearing the name of the company and/or company identification. Contractor personnel shall wear required government furnished badge at all times during performance of this contract. Contractor personnel must use Personal Protective Equipment (PPE) as required IAW OSHA 29 Code of Federal Regulations (CFR) 1910.132.

2.6 Location and Hours of Work

The following subsections specify requirements for contract, management and personnel administration.

2.6.1 Contractor Hours of Performance

The Contractor shall provide for employees Monday through Friday, 8:00 a.m. to 5:00 p.m. local time at the store, excluding federal holidays.

2.6.2 Closing for Inclement Weather or Emergency Conditions

In the event that inclement weather or other emergency conditions force commissary closure, the SD and Contractor’s POC will agree upon the method by which the Contractor’s POC will receive notification about closures or delayed reporting times. The Contractor shall provide service as long as the commissary remains open.

2.6.3 Location of Work

On site work is required; however, in the event that it is not feasible, authorization will be obtained from the COR, who will complete a DeCA Form 40-108 for equipment removed from the installation. Contractor signature on the form will serve to hold the Contractor liable for any and all loss or damage to such equipment while in the Contractor’s possession. The Contractor will notify the COR when equipment will be off site for a duration exceeding seven (7) calendar days. The COR will coordinate with DeCA HQ if backup equipment is not readily available at the store and determine a plan of action.

2.7 Quality Control Plan

The Contractor shall establish and forward to the KO a complete quality control plan. The Contractor is required to submit the quality control plan with the proposal. The Contractor shall provide an updated copy of the quality control plan to the KO as changes occur. At a minimum the plan shall include the following:

2.7.1 Inspection System

The plan shall include an inspection system covering all the maintenance and repair services required by this contract and any other areas deemed necessary by the Contractor. The plan must specify the services and equipment to be inspected on either a scheduled or unscheduled basis, and how often inspections will be accomplished.

2.7.2 Methods of Identifying/Preventing Deficiencies

The Contractor shall establish methods for identifying/preventing deficiencies in the quality of services performed before the level of performance becomes unacceptable.

2.7.3 Records

The plan shall include on-site records of all inspections conducted by the Contractor and any necessary corrective action taken. This documentation and all records and schedules, as described in the PWS, that are the responsibility of the Contractor, are the property of the Government and shall be made available to the Government during the term of the contract.

3. Performance Requirements/Standards The following section specifies the Performance Objectives and Performance Elements for the contract.

3.1. Perform preventive maintenance for material handling equipment.

3.1.1. Standard: PMs shall be performed semiannually on equipment IAW section 1.2 C. Initial PM shall be performed within 30 days of contract award. Completed PM shall comply with federal, state and local laws, regulations, OSHA and DeCA standards. PMs shall include: labor, parts, expendables, fluids and trip charges to perform the requirements listed in the PM checklist.

The PM Schedule shall be as follows:

First - Within 30 days of each period of performance Second - Between 150 and 180 days after first PM schedule

3.1.2. Standard: Respond to service call and provide a signed repair quote to the COR within 16 working hours after receiving call from COR. Repairs costing over $1,000 shall be made with the approval from DeCA HQ SMS; repairs less than $1,000 shall be approved by the COR. COR is responsible for obtaining HQ SMS approval for all repairs exceeding $1,000. No more than 3 delinquent responses per store per contract year.

3.1.3. Standard: Repairs discovered during a PM shall be reported to the COR and processed IAW Paragraph 3.2.

3.1.4. Standard: Maintain cleanliness of area to include disposal of hazardous materials IAW all applicable local, state and federal regulations. Nonhazardous materials shall be disposed of only in designated on-site area(s).

3.1.5. Standard: Provide service ticket with a PM checklist to the COR at time of PM services being rendered. Service ticket and PM Checklist shall be signed by contractor and the COR with a copy left at the location and the original to be maintained by the contractor. The signed documents shall be attached to the invoice in Wide Area Work Flow (WAWF).

3.2. Repair material handling equipment.

3.2.1. Standard: Respond to service call and provide a signed repair quote to the COR within 16 working hours after receiving call from COR. Repairs costing over $1,000 shall be made with the approval from DeCA HQ SMS; repairs less than $1,000 shall be approved by the COR. COR is responsible for obtaining HQ SMS approval for all repairs exceeding $1,000. No more than 3 delinquent responses per store per contract year.

3.2.2. Standard: Contractor shall coordinate with COR date/time of all repairs to minimize interference of daily operations.

3.2.3. Standard: Perform approved repairs within 7 working days. Completed repairs shall comply with federal, state and local laws, regulations, OSHA and OEM standards. Contractor shall provide parts/warranty documents upon submission of service ticket.

3.2.4. Standard: Justification for a second technician shall be in writing and approved by the DeCA HQ SMS before work is performed. COR is responsible for obtaining HQ SMS approval for a second technician.

3.2.5. Standard: Contractor shall provide a 30 day warranty on replacement part(s) installed on the equipment. The contractor shall repair the equipment at no additional cost to the government if same replacement part(s) fail within 30 days after service has been performed.

3.2.6. Standard: Contractor shall provide a 30 day labor warranty on repairs conducted on equipment. Additional labor, part(s) and other expenses shall not be applied for the same repair on the same piece of equipment within a 30 day period.

3.2.7. Standard: Maintain cleanliness of area to include disposal of hazardous materials IAW all applicable local, state and federal regulations. Nonhazardous materials shall be disposed of only in designated on-site area(s).

3.2.8. Standard: At the time of completion for each repair or PM, the service ticket shall be signed by both the COR and the contractor representative. A copy of the signed service ticket shall be given to the COR and the original shall be maintained by the contractor. The contractor shall attach the signed service ticket to invoice in WAWF.

3.2.9. Standard: The contractor shall not bill the Government for an additional trip charge for contractor oversights, such as responding to the service call without the tools and commonly used parts as referenced in section 1.2, subsection B.

3.2.10. Standard: No more than 3 calls per month for repairs on one piece of equipment, except when authorized by a HQ SMS. COR is responsible for obtaining HQ SMS approval.

3.3. Provide service ticket, invoice and service history for material handling equipment covered by the contract.

3.3.1. Standard: Furnish completed service ticket for each repair and PM provided at the time the service is rendered to the COR. Service ticket shall be signed by both the contractor’s representative and the COR before leaving the Commissary for the day. A copy of the signed service ticket shall be left at the location and the contractor shall maintain the original copy. At a minimum, the ticket shall include:

· DeCA Location

· Service ticket number/job order number

· DeCA bar code

· Serial number

· Manufacturer

· Item Description

· Description of malfunction and work/service performed

· Signed documents shall be attached to the invoice in Wide Area Work Flow (WAWF)

3.3.2. Standard: Provide and maintain a service history report for repairs and PM services. Report shall be provided in an Excel spreadsheet with the following column headings:

· DeCA Location

· Service ticket number/job order number

· DeCA bar code

· Serial number

· Manufacturer

· Item Description

· Description of malfunction and work/service performed

· Total cost of repair

Report shall be submitted semi-annually to the contract specialist/administrator and the DeCA HQ Equipment Maintenance Team Members at EquipmentMaintenanceTeamMembers@deca.mil. The report for each half is due no later than the 10th day of the first month of the next half. If no services/repairs are provided during the month a negative email is to be sent to the POCs.

3.3.3. Standard: Submit combo invoice in WAWF and attach supporting documents to include: service ticket, PM checklist, parts receipts, subcontractor invoices, etc. Submit combo invoice no later than seven (7) calendar days after service is rendered.

4. Required Documentation The Contractor shall provide the required documentation as specified by the Government and throughout this PWS. Delivery schedule for required documentation shall be as outlined in PWS Section 3.

PM Checklist (3.1.5) Signed service ticket (3.1.5 and 3.2.8) Warranty documents (Part(s)/Material(s)) (3.2.5) Semi-Annually service report in an electronic spreadsheet format. (3.3.2) WAWF Invoice (3.3.3)

5. Special Requirements This section describes the special requirements for this effort. The following sub-sections provide details of various considerations on this effort.

5.1 Safety

The Contractor shall comply with all applicable OSHA, DOD, DeCA and installation safety regulations.

OSHA: https://www.osha.gov DOD: https://www.esd.whs.mil/DD/ DeCA: https://www.commissaries.com/our-agency/official-publications/directives

5.2 Security of Property

The Contractor shall be responsible for safeguarding all property while in the Contractor's possession. A Government representative will designate entrances and exits for Contractor personnel to use in the commissary. At the close of each work period, the Contractor shall return all government equipment and materials provided for Contractor’s use to the proper designated location.

5.3 Accident Reporting

The contractor shall report accidents immediately to the COR or alternate COR or on duty government manager. The contractor shall maintain an accurate record of and shall report the accident on DeCA Form 30-301 as referenced in DeCAM 30-17.1, Chapter 6 and Appendix E for accidents resulting in death, traumatic injury, occupational illness or damage to government property incident to work performed under this contract. Such notification shall be as soon as practicable, but in no case later than the next business day following the accident.

The DeCA Form 30-301 and DeCAM 30-17.1 can be found at:

https://www.commissaries.com/our-agency/official-publications/directives

6. Government Furnished Materials This section describes the special requirements for this effort. The following sub-sections provide details of various considerations on this effort.

6.1 Utilities

The Government will provide the utilities necessary to perform all operations required by this contract.

6.2 Telephone

The Government will provide access to local telephone service (installation and surrounding community). The local service is limited to use for official business only (Government business and emergencies).

7. Environmental Requirements The Contractor shall comply with all environmental requirements listed below as mandatory and referenced under paragraph 3.0, Performance Requirements. The Contractor shall comply with all applicable OSHA, DOD, DeCA and Installation environmental regulations.

7.1 Mandatory Compliance

· Lubricating oils shall be a minimum of 25% recovered materials.

· Engine coolants shall be reclaimed.

8. Enterprise Wide Contractor Manpower Reporting (eCMRA) The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the Defense Commissary Agency (DeCA) via a secure data collection site. The contractor is required to completely fill in all required data fields using the following web address: http://www.ecmra.mil/ .

Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year, beginning with 2015. Contractors may direct questions to the eCMRA help desk at http://www.ecmra.mil/.

PM CHECKLIST

perform an equalization charge

Change brake fluid annually (TO BE PERFORMED DURING THE FIRST "SEMI-ANNUAL" PREVENTIVE MAINTENANCE (PM)

change hydraulic oil annually (TO BE PERFORMED DURING THE FIRST "SEMI-ANNUAL" PREVENTIVE MAINTENANCE (PM)