HDEC0418R0040_DAHLGREN,_PAX_RIVER,_QUANTICO_SOLICITATION.pdf
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- Attached to
- Material Handling Equipment Services Federal contract opportunity
- Solicitation number
- HDEC0418R0040
- Issued by
- Defense Commissary Agency
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MHE REPAIR SERVICES AND UNSCHEDULED MAINTENANCE AT DAHLGREN, PATUXENT RIVER, QUANTICO COMMISSARIES.
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SEE ADDENDUM
(No Collect Calls)
HDEC0418R0040 11-Feb-2019
b. TELEPHONE NUMBER
804-734-8000 EXT
8. OFFER DUE DATE/LOCAL TIME
04:00 PM 11 Mar 2019
5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE
AUTHORIZED FOR LOCAL REPRODUCTION
PREVIOUS EDITION IS NOT USABLE
STANDARD FORM 1449 (REV. 2/2012)
Prescribed by GSA – FAR (48 CFR) 53.212
(TYPE OR PRINT)
(SIGNATURE OF CONTRACTING OFFICER)
ADDENDA X ARE
26. TOTAL AWARD AMOUNT (For Gov t. Use Only )
23.
CODE 10. THIS ACQUISITION IS
SUCH ADDRESS IN OFFER
17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT
BELOW IS CHECKED
TELEPHONE NO.
HDEC049. ISSUED BY
18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK
7. FOR SOLICITATION
INFORMATION CALL:
a. NAME
COLLEEN R. HOUSER
2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER
(TYPE OR PRINT)
30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER
30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA
1 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.X
25. ACCOUNTING AND APPROPRIATION DATA
1. REQUISITION NUMBER
20.
ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.
OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30
SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS
ARE NOT ATTACHED
27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED
(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE
SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:
. YOUR OFFER ON SOLICITATION
28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN
% FOR:SET ASIDE:UNRESTRICTED OR X
SMALL BUSINESSX
17a.CONTRACTOR/ CODE FACILITY
OFFEROR CODE
DEFENSE COMMISSARY AGENCY
SUPPLY & EQUIPMENT DIVISION
BUILDING P 11200
1300 E AVENUE
FORT LEE VA 23801-1800
18a. PAYMENT WILL BE MADE BY CODE
RATED ORDER UNDER
DPAS (15 CFR 700)
13a. THIS CONTRACT IS A
13b. RATING
CODE15. DELIVER TO CODE 16. ADMINISTERED BY
SEE SCHEDULE
12. DISCOUNT TERMS11. DELIVERY FOR FOB DESTINA-
TION UNLESS BLOCK IS
MARKED
X SEE SCHEDULE
14. METHOD OF SOLICITATION
RFQ IFB RFPX
(804) 734-8269/8886FAX:
TEL: SERVICE-DISABLED
VETERAN-OWNED
SMALL BUSINESS
8(A)
HUBZONE SMALL
BUSINESS
SIZE STANDARD:
$7,500,000
NAICS:
811310
X
OFFER DATED
29. AWARD OF CONTRACT: REF.
DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY
COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND
EMAIL:
TEL:
31c. DATE SIGNED
SEE SCHEDULE
SCHEDULE OF SUPPLIES/ SERVICESITEM NO. QUANTITY UNIT UNIT PRICE AMOUNT
24.22.21.19.
WOMEN-OWNED SMALL BUSINESS (WOSB)
ELIGIBLE UNDER THE WOMEN-OWNED
SMALL BUSINESS PROGRAM
EDWOSB
32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE
SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS
(CONTINUED)
PAGE 2 OF93
ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________
32a. QUANTITY IN COLUMN 21 HAS BEEN
RECEIVED INSPECTED
32b. SIGNATURE OF AUTHORIZED GOVERNMENT
REPRESENTATIVE
32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT
REPRESENTATIVE
32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE
37. CHECK NUMBER
FINALPARTIALCOMPLETE
36. PAYMENT35. AMOUNT VERIFIED
CORRECT FOR
34. VOUCHER NUMBER
FINAL
33. SHIP NUMBER
PARTIAL
38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY
41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT
41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE
42a. RECEIVED BY (Print)
42b. RECEIVED AT (Location)
42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS
STANDARD FORM 1449 (REV. 2/2012) BACK
Prescribed by GSA – FAR (48 CFR) 53.212
AUTHORIZED FOR LOCAL REPRODUCTION
PREVIOUS EDITION IS NOT USABLE
SEE SCHEDULE
20.
SCHEDULE OF SUPPLIES/ SERVICES
21.
QUANTITY UNIT
22. 23.
UNIT PRICE
24.
AMOUNT
19.
ITEM NO.
Section SF 1449 - CONTINUATION SHEET
ADDENDUM 52.212-1
INSTRUCTION TO OFFERORS- COMMERCIAL ITEMS
(a) North American Industry Classification System (NAICS) code and small business size standard: The applicable NAICS to this solicitation is 811310 and the Size Standard is $7.5 million. Your Reps and Certs must include the NAICS applicable to this solicitation document and indicate your organization’s business size status.
(b) Submission of Offers: Proposals are to be submitted to the Defense Commissary Agency (DeCA), Supply/Equipment Acquisition Division DeCA/LEAE, ATTN: Colleen Houser, Contract Specialist, 1300 E Avenue, Fort Lee, Virginia 23801-1800. You may send to the fax number: 804-734-8009 (Press pause button 2 times) then 78643 or email to colleen.houser@deca.mil. The complete proposal with authorized representative’s signature must be received by the closing date and time annotated within this solicitation.
Failure by the offeror to submit all of the requirements may be cause for the proposal to be rejected with no further consideration given.
(b)(2) By submission of a proposal: Offeror acknowledges the requirement to register in Wide Area Workflow (WAWF) prior to award. The successful awardee will be required to submit “combo invoices” in WAWF to facilitate the payment process. For more information on WAWF, please log in to https://wawf.eb.mil/.
Offerors are encouraged to take the Web Based Training on the WAWF site if this is the first time providing a proposal to the government.
Offerors acknowledges the requirement to register in Electronic Document Access (EDA) prior to award. The successful awardee will use this site to receive and/or obtain the basic contract and any future modifications. For more information on EDA, please log in to http://eda.ogden.disa.mil/ via https://wawf.eb.mil/.
Offerors are encouraged to review the Training Material on the EDA site if this is the first time providing a proposal.
Offerors acknowledges the requirement to register in myInvoice prior to award. The successful awardee can use this site to review payment status for invoices. For more information on myInvoice, please log in to https://myinvoice.csd.disa.mil/ via https://wawf.eb.mil/. Offerors are encouraged to review the Instructions on the myInvoice site if this is the first time providing a proposal to the government.
(b)(4) Technical acceptability: Offerors shall submit a separate technical proposal, including attachments.
It is imperative that your written technical proposal explicitly addresses all of the evaluation factors and sub-factors set forth under Technical Capability below. Each question should be addressed separately. The narrative must be written in a clear, concise fashion, describing precisely HOW the offeror proposes to perform the requirements. If you plan on subcontracting, provide information on your subcontractor(s) in each narrative. Please keep in mind the Limitations on Subcontracting as stated in FAR 52.219-14 when applicable.
Offerors are encouraged to arrange site visits to obtain detailed information regarding the equipment shown in the equipment list in the PWS. Arrangements should be made with the store director at each location. Store addresses and contact information can be found at http://www.commissaries.com/store_locator.cfm.
Technical specifications for the equipment covered by this requirement can be found on the Automated Commercial Equipment Description (ACED) website. Please reference the complete Commercial Equipment Description (CED) of the requested items at www.commissaries.com. Use the following instructions to navigate the website:
(1) Go to: www.commissaries.com
(2) To “About DeCA”
(3) To “Business with DECA”
(4) To “Contracting”
(5) To “Equipment, Maintenance & Supply
(6) To “Automated Commissary Equipment Descriptions (ACED) is here”
(7) To “ACED”
(8) In “Apply” enter the CED number and search
(9) The CED will open for viewing/printing.
CED numbers, for Material Handling Equipment (MHE) covered by this requirement, can be found in the Performance Work Statement (PWS).
(b)(6) Price: Provide your best price for each line item and enter the total price for the maximum quantity for each line item. Enter all pricing for the base and option years. Do not price parts CLINs. We will use a predetermined amount as a place holder for systems purposes once the contract is awarded. The vendor will be paid for actual costs for materials as evidenced by supplier invoice for direct materials and supplies used to accomplish preventive maintenance and repair services supported by a copy attached to the invoice in Wide Area Workflow (WAWF).
Enterprise Wide Contractor Manpower Reporting (eCMRA) - Offerors should include the cost as part of your overall pricing submitted for base and option years.
(b)(8) Offerors must have certifications updated for the System for Award Management (SAM) at https://www.sam.gov/portal/public/SAM/ via https://www.acquisition.gov/ . SAM certifications must include the respective NAICS code found within the solicitation. The offeror only needs to complete paragraph (b) of FAR 52.212-3 and submit with their proposal if in SAM, if not in SAM then the offeror must complete FAR 52.212-3 in its entirety.
By submission of a proposal, the offeror acknowledges the requirement that a prospective awardee shall be registered in the SAM database prior to award, during performance, and through final payment of any contract resulting from this solicitation. If the Offeror does not become registered in the SAM database in the time prescribed by the Contracting Officer, the Contracting Officer will proceed to award to the next otherwise successful registered Offeror. (refer to clause 52.204-7 System for Award Management (SAM) (JUL 2013))
(b)(10) Past Performance: Submit at least five (5) references from companies that you have conducted business with for services that are similar to those listed in this solicitation within the last three (3) years. You should notify the references that we will be contacting them to complete past performance surveys and that they should respond promptly. Include the following information for each reference:
(1) Name of Company
(2) Point of Contact Name and Title
(3) Phone Number/Email Address
(4) Facsimile Number
(5) Email Address
(6) Description of Services Provided
The references will be asked to provide information on your company’s past performance with regard to timeliness of service, repair history, and customer service/business relations. Any other past performance information available will also be considered. Please do not submit past performance references from DeCA Commissaries or DeCA HQ. DeCA will obtain past performance information from the commissaries and HQ.
Past performance references are due 7 days prior to the closing date of the solicitation.
Period for acceptance of offerors: 90 days.
ADDENDUM 52.212-2
EVALUATION – COMMERCIAL ITEMS
The Government will award a contract resulting from this solicitation to the reasonable offeror whose offer conforming to the solicitation is the Lowest Priced, Technically Acceptable (LPTA) to the Government.
The evaluation criteria consist of three (3) evaluation factors: Technical, Past Performance and Price. To receive consideration for award, a rating of “Acceptable” must be achieved for the Technical factors and rating of “Acceptable” for the Past Performance factors. For each proposal found to be eligible for award, price will become the determining factor for making the award.
The LPTA process is appropriate when best value is expected to result from selection of the technically acceptable proposal with the lowest evaluated price. The LPTA process does not permit tradeoffs between price and non-price factors (FAR 15.101-2).
Evaluation factors and sub-factors shall be the primary determinant of the detailed information requested in the solicitation’s instructions to offerors.
If sub-factors are used, they are to be evaluated separately.
Factors and sub-factors shall be evaluated on an acceptable or unacceptable basis.
All LPTA shall evaluate cost/price and acceptability of the product/service.
1. Evaluation Factors: Offerors proposals will be evaluated against the following factors:
Factor 1 – Technical Acceptability of Service Sub-factor 1.1 – Performance Proposal Sub-factor 1.2 – Technician Experience
Factor 2 – Past Performance
Sub-factor 2.1 – Service Timeliness Sub-factor 2.2 – Repair History Sub-factor 2.3 – Customer Satisfaction
Factor 3 – Cost/Price
1.1 Factor 1: Technical Acceptability of Service
Submission Requirement:
Sub-factor 1.1: Performance Proposal
1. Offeror must provide a brief narrative, not to exceed 3 pages that demonstrate the offerors ability to provide the services detailed in the Performance Work Statement (PWS) and Preventive Maintenance (PM) task list. The narrative must be written in a clear, concise method, describing precisely how the offeror proposes to perform the requirements.
Minimum Requirement: Offeror must provide a brief narrative explaining how they will perform the standards prescribed in section 3 of the PWS.
Sub-factor 1.2: Technician Experience
2. Offeror must explain how service technicians have a sound mechanical aptitude, ability and extensive working knowledge of troubleshooting, diagnosing and repairing the equipment listed in the PWS section 1.2 paragraph E.
Minimum Requirement: Offeror possesses evidence that service technicians have the training or experience to perform repair(s) of equipment listed in PWS section 1.2 paragraph E.
Technical Acceptability: Technical factors and sub-factors that match the specific evaluation criteria for the RFP and assess whether the offeror’s proposal will satisfy the Government’s minimum requirements. Technical acceptability will be based on a scale of acceptable or unacceptable.
Technical Acceptable / Unacceptable Ratings All factors and sub-factors must receive an “acceptable” rating in order to be considered for award
Rating Description Acceptable Proposal meets the minimum requirements of the solicitation.
Unacceptable Proposal does not meet the minimum requirements of the solicitation.
1.2 Factor 2: Past Performance
Submission Requirement:
The contractor is required to submit at least five (5) references from companies that they have conducted business with for services that are similar to those listed in this solicitation within the last three (3) years. Do NOT submit references from DeCA Commissaries or Headquarters, as that data will already be included in the Past Performance Information Retrieval System (PPIRS).
Past performance will be rated on an acceptable or unacceptable basis. A past performance questionnaire with the following questions will be submitted to the references provided.
Sub-factor 2.1: Service Timeliness
1. How is this offeror rated regarding their timeliness in responding and completing work/repair requests?
2. Do reports/surveys indicate that the offeror is responsive regarding customer’s questions or additional information concerning work performed?
Sub-factor 2.2: Repair History
1. What is this company’s success rate of completing work/repair request on first time visits?
Sub-factor 2.3: Customer Satisfaction
1. How did the offeror rate in overall business relations and customer satisfaction?
2. Do reports/surveys indicate that company would select this offeror again if they were given the opportunity?
Past Performance evaluation results in an assessment of the offeror’s probability of meeting the solicitation requirements. The past performance evaluation considers each offeror’s demonstrated recent and relevant record of performance in supplying products and services that meet the contract’s requirements.
Past Performance Acceptable / Unacceptable Ratings Rating Description Acceptable Based on the offeror’s performance record, the Government has a reasonable expectation that the offeror will successfully perform the required effort, or the offeror’s performance record is unknown.
Unacceptable Based on the offeror’s performance record, the Government has no reasonable expectation that the offeror will be able to successfully perform the required effort.
1.3 Factor 3: Cost/Price
Submission Requirement:
Each offer must submit a fixed price for preventative maintenance services for each equipment category. The contractor must also submit fixed labor rate for repairs.
Each offeror must submit:
Time – a fixed hourly labor rate for repairs (eCMRA – Offerors should include the cost as part of your overall pricing submitted for base and option years)
Materials – This is not a priced CLIN, it is a predetermined amount where DeCA will pay actual costs for materials as evidenced by supplier invoice for direct materials and supplies used to accomplish repair services.
PM – a firm-fixed price for preventive maintenance services for each equipment category Trip Charge – a firm-fixed price for a round trip from Contractor’s business to commissary and return. The number of estimated trips is for evaluation purposes only and are not to be construed as guaranteed quantities.
Evaluation criteria
Time Hourly Rate * Estimated Hours = Evaluated Price Materials = Predetermined by DeCA PM PM Rate * Quantity = Evaluated Price Trip Charge Contractor Rate * Estimated Trips = Evaluated Price
Sum of All of the Above = Total Evaluated Price Per Year
The above process will determine the total evaluated price per year for one location. The sum of the total evaluated price for the base and all option years for all locations will determine the total value for each proposal.
Award will be made to the responsible offeror(s) whose offer, conforming to the solicitation, provides the Lowest Price Technically Acceptable offer.
ONLY ONE AWARD IS POSSIBLE. THE GOVERNMENT RESERVES THE RIGHT TO AWARD WITHOUT
DISCUSSIONS.
ADDENDUM 52.212-4
TERMS AND CONDITIONS - COMMERCIAL ITEMS
The following paragraphs have been changed/added to FAR 52.212-4 Terms and Conditions – Commercial Items.
(c) Changes: Administrative Modifications-
The government may issue unilateral written modifications that do not affect the substantive rights of the parties. Examples of administrative modifications are corrections in the payment office address or changes to the accounting and appropriation data. Contract modifications will be issued and accessed through the Electronic Document Access System (EDA) http://eda.ogden.disa.mil via Wide Area Work Flow (WAWF) https://wawf.eb.mil/. Contractors must complete the on-line registration available at the website in order to retrieve documents displayed there.
(g) Invoice: Procedures-
All invoices shall be submitted electronically to DFAS Columbus via https://wawf.eb.mil/ in accordance with DFARS clause 252.232-7003, Electronic Submission of Payment Requests and Receiving Reports (MAR 2008). The contract will require the type of invoice to be used as “Invoice and Receiving Report (COMBO)”.
Separate invoices shall be created for each location and service call.
The contractor must access the WAWF Vendor Tools on the DFAS website and complete the requirements to obtain an active WAWF account. This will allow the contractors to submit invoices via WAWF so that payments can be processed electronically through EFT.
(i) Payment: Procedures-
Contract payments will be processed electronically via EFT through the Defense Finance and Accounting Service (DFAS). Prior to DFAS releasing any contract payment, the contractor must submit a proper invoice using Wide Area Work Flow (WAWF) electronic commerce. After a proper invoice is received, a Government representative will acknowledge acceptance and receipt. After all items are properly submitted, the contract payment will be processed via DFAS electronically.
Payment status can be obtained by checking the Misc Info Tab on your invoice in WAWF and on the MyInvoice link or at https://myinvoice.csd.disa.mil/index.html via https://wawf.eb.mil/.
Payment Inquiries: Payment questions can be addressed by calling DFAS – Columbus, OH Customer Service at 800-756-4571, Opt 2, Opt 2.
If you need technical assistance on WAWF, contact: Ogden Help Desk, 866-618-5988, Opt 2, Opt 3
For additional WAWF information, see clause 252.232-7003, ELECTRONIC SUBMISSION OF PAYMENT
REQUESTS AND RECEIVING REPORTS (MAR 2008).
(q) Other Compliances: Labor Poster Information-
Clause at 52.222-41, Service Contract Act of 1965, as amended, is applicable to the services performed under this contract. The contractor is responsible for obtaining and posting the following publications available at http://www.dol.gov/compliance/topics/posters.htm
1. Employee Rights on Government Contracts (WHD Publication 1313)
2. Employee Rights under Fair Labor Standards Act (WHD Publication 1088)
3. Equal Employment Opportunity is the Law (OFCCP 1420)
If you are unable to obtain a copy of the applicable posters at the above web site, please contact the Contract Administrator identified on page one of this award document.
PERIODS OF PERFORMANCE
Base Year: April 1, 2019 through March 31, 2020 Option Year 1: April 1, 2020 through March 31, 2021 Option Year 2: April 1, 2021 through March 31, 2022
PERFORMANCE WORK STATEMENT
Performance Work Statement (PWS)
Maintenance and Repair of Material Handling Equipment (MHE)
1 Introduction Maintenance and Repair of Material Handling Equipment (MHE) at various Defense Commissary Agency (DeCA) locations.
1.1 Scope
Provide Preventive Maintenance (PM) and unscheduled repair of MHE, as identified, located at DeCA commissaries and/or Central Distribution Centers (CDC).
1.2 Definitions
A. Contractor: The party to a contract who is responsible for providing the contracted services.
B. Material(s)/Part(s): Includes all items which enable the equipment listed to operate in accordance with manufacturer's recommendations. Such items may include but are not limited to: batteries, filters, belts, hoses, tires, and various fluids. Fuel, of any type, is not provided via this maintenance contract. Any part or material which individually costs five dollars ($5.00) or less shall be absorbed in the contractor’s overhead; regardless of quantity purchased or used.
C. Material Handling Equipment: For coverage purposes this PWS will cover the following types of equipment:
Repair and PM:
Pallet Jack, Electric Walkie, 6000 Lb Capacity, DeCA CED # 1R05-A Pallet Jack, Electric Walkie Stacker, 3000 Lb Capacity DeCA CED # 1R05-B Forklift, Electric, Sit-Down, Low Profile DeCA CED # 1R06 Narrow Aisle, Reach and Tier DeCA CED # 1R07 Pallet Jack, Electric Walkie-Rider, 6000 Lb Capacity DeCA CED # 1R08 Forklift, Sit-Down, Propane DeCA CED # 1R12-A Forklift, Sit-Down, Gasoline DeCA CED # 1R12-B Order Picker / Stock Selector, 3000 Lb Capacity, DeCA CED # 1R13
Repair Only:
Battery Charger, 24 Volt, DeCA CED # 1R01 Battery Charger, 36 Volt, DeCA CED # 1R04
Not all equipment types listed will be at each location. An itemized listing of equipment located at each Commissary is attached to the solicitation and the contract. Only items listed for each store are covered by the contract. A contract modification is required to change the equipment list for each store.
1.3 Key Government Positions
A. Contracting Officer (KO): An individual with the authority to enter into, administer, and/or terminate contracts and make related determinations and findings. The term includes certain authorized representatives of the contracting officer acting within the limits of their authority as delegated by the contracting officer.
The KO for this contract is: Kathy P. Pullen; kathy.pullen@deca.mil
B. Contracting Officer's Representative (COR): An individual, including a contracting officer’s technical representative (COTR), designated and authorized in writing by the contracting officer to perform specific technical or administrative functions.
C. Store Director (SD): An individual responsible for overall commissary operations. When the term SD is used elsewhere in this contract, it means the SD personally or the Acting SD.
D. Supply Management Specialist (SMS): An individual responsible for administrative work primarily concerned with analyzing, developing, evaluating, or promoting improvements in the policies, plans, methods, procedures, systems, or techniques of an equipment/maintenance program.
The Headquarter (HQ) SMS for this contract may be contacted at:
DeCA HQ Equipment Maintenance Team, EquipmentMaintenanceTeamMembers@deca.mil
2 General Requirements Contractor shall provide all labor, supervision, equipment, tools, materials, parts, transportation of employees, permits and other necessary items to perform the various services as identified in this PWS.
The contractor shall have access to technical manuals required to perform the services as stated in this
PWS.
At time of award and throughout the duration of this contract, the Contractor shall assure that Contractor personnel completely understand the requirements of this PWS. All Contractor service technicians must have licenses to operate all equipment covered in this PWS and must provide evidence of such license if requested by the COR. Service technicians should have a sound mechanical aptitude, ability, and an extensive working knowledge of troubleshooting, diagnosis, and repair of the equipment included in this PWS, to include various attachments and the following systems:
INTERNAL COMBUSTION EQUIPMENT ELECTRONIC POWERED EQUIPMENT
Transmission All Electric Motors Engine Electric Control Panels Hydraulic System Hydraulic System Drive Axle and Brakes Drive Axle and Brakes Steering Axle and Brakes Steering Axle and Brakes Electrical System Electronic Control Panels/Computer boards Electronic Control Panels/Computer boards
2.1 Non-Personal Services
The Government shall neither supervise Contractor employees nor control the method by which the Contractor performs the required tasks. Under no circumstances shall the Government assign tasks to, or prepare work schedules for, individual Contractor employees. It shall be the responsibility of the Contractor to manage its employees and to guard against any actions that are of the nature of personal services, or give the perception of personal services. If the Contractor believes that any actions constitute, or are perceived to constitute personal services, it shall be the Contractor's responsibility to notify the KO immediately.
2.2 Management
The Contractor shall work to integrate and coordinate all activities needed to execute the requirements of this PWS with the SD and/or the COR, and with headquarter personnel (SMS) as referenced in section 3. The Contractor shall manage the timeliness, completeness, and problem identification of all equipment issues. The Contractor shall provide corrective action plans, submit quotes, monitor timely identification of issues, and the management of subcontractors if required. The Contractor shall seek to ensure customer satisfaction at all times and present a professional and ethical business behavior.
2.3 Contract Administration and Management
The following subsections specify requirements for contract, management and personnel administration.
2.3.1 Contract Management
The Contractor shall establish clear organizational lines of authority and responsibility to ensure effective management of the resources assigned to the requirement. The Contractor must maintain continuity between the support operations at corresponding DeCA locations, the headquarter level and the Contractor's corporate offices.
2.3.2 Contract Administration
The Contractor shall establish processes and assign appropriate personnel resources to effectively administer the requirements of this contract. The Contractor shall respond to Government requests for contractual actions with-in the time constraints as dictated in section 3. The Contractor shall have a single point of contact (POC) identified between the Government and Contractor assigned to support this contract. The Contractor shall assign/direct the work effort, maintaining proper and accurate time keeping records of personnel assigned to work on this requirement. The Contractor shall ensure DeCA email addresses are in their address book to prevent any loss or delay in communications.
2.4 Subcontract Management
The Contractor shall be responsible and accountable for subcontractor performance on this requirement. The prime Contractor will manage work distribution to ensure there are no Organizational Conflict of Interest (OCI) considerations.
2.5 Contractor Personnel
The following subsections specify requirements for contract, management and personnel administration.
2.5.1 Personnel Training
The Contractor shall accomplish the assigned work by qualified personnel with appropriate combinations of education, training, and experience.
2.5.2 Consumption or Use of Government Property
The Contractor shall not permit Contractor personnel to consume or use Government-owned resale items or any Government-owned equipment or supplies that are not specifically provided for Contractor use under this contract.
2.5.3 Use of Alcoholic Beverages/Drugs
The Contractor shall not permit Contractor employees to work under the influence of alcoholic beverages, illegal drugs, or illegally controlled substances. Contractor personnel are prohibited from using alcoholic beverages, illegal drugs, or illegally controlled substances while on duty.
2.5.4 Removal of Employees for Cause
The KO will require, in writing, that the Contractor immediately bar any Contractor employee from performing further work under this contract for any of the following actions: Willful destruction or mishandling of Government, patron, or vendor property; theft; use of alcoholic beverages, illegal drugs or illegal use of controlled substances; execution of work in other than a skillful manner; displaying disruptive/unacceptable behavior (e.g., abusive, demeaning, foul or threatening language and/or fighting) and willful violations of safety standards by Contractor personnel. Removal of any employees for such cause shall not constitute a valid basis for non-performance of contract services or a claim for additional compensation.
2.5.5 Installation Access
The Contractor shall be responsible for obtaining installation access as required for all Contractor employees authorized to work at the site specifically for this contract. Any Government furnished identification shall be returned to the Government when the Contractor employee no longer works for the Contractor at this installation or at the end of the contract whichever comes first. Military, retired or dependant identification cards are not authorized for use as a means to access the base for performance on this contract. Additionally, see Federal Acquisition Regulation Clause 52.204-4500 and 52.204-9.
2.5.5.1 Denial of Installation Access
Contractor employees may be denied access to the military installation by the installation law enforcement officials if it is determined that such entry may be contrary to good order, discipline or the security of the installation. The installation may bar Contractor employees from entering the military installation under the provisions of Title 18, United States Code Section 1382.
2.5.5.2 Motor Vehicle Registration
Prior to commencing work Contractor employees shall register their vehicles IAW the installation motor vehicle registration regulations.
2.5.6 Parking
The Contractor employees shall park only in areas designated by the SD.
2.5.7 Shopping Privileges
Contractor employees who are authorized to make purchases in commissaries shall show appropriate identification before purchasing commissary items and shall immediately remove the item(s) purchased from the commissary through the main exit door. Contractor employees with commissary privileges shall shop in the commissary only when they are off duty. Contractor personnel with commissary privileges shall not purchase merchandise for consumption by other personnel or organizations not authorized to shop in the commissary.
2.5.8 Identification of Contractor Personnel
Contractor personnel shall be easily recognized by wearing distinctive clothing bearing the name of the company and/or company identification. Contractor personnel shall wear required government furnished badge at all times during performance of this contract. Contractor personnel must use Personal Protective Equipment (PPE) as required IAW OSHA 29 Code of Federal Regulations (CFR) 1910.132.
2.6 Location and Hours of Work
The following subsections specify requirements for contract, management and personnel administration.
2.6.1 Contractor Hours of Performance
The Contractor shall provide for employees Monday through Friday, 8:00 a.m. to 5:00 p.m. local time at the store, excluding federal holidays.
2.6.2 Closing for Inclement Weather or Emergency Conditions
In the event that inclement weather or other emergency conditions force commissary closure, the SD and Contractor’s POC will agree upon the method by which the Contractor’s POC will receive notification about closures or delayed reporting times. The Contractor shall provide service as long as the commissary remains open.
2.6.3 Location of Work
On site work is required; however, in the event that it is not feasible, authorization will be obtained from the COR, who will complete a DeCA Form 40-108 for equipment removed from the installation.
Contractor signature on the form will serve to hold the Contractor liable for any and all loss or damage to such equipment while in the Contractor’s possession. The Contractor will notify the COR when equipment will be off site for a duration exceeding seven (7) calendar days. The COR will coordinate with DeCA HQ if backup equipment is not readily available at the store and determine a plan of action.
2.7 Quality Control Plan
The Contractor shall establish and forward to the KO a complete quality control plan. The Contractor is required to submit the quality control plan with the proposal. The Contractor shall provide an updated copy of the quality control plan to the KO as changes occur. At a minimum the plan shall include the following:
2.7.1 Inspection System
The plan shall include an inspection system covering all the maintenance and repair services required by this contract and any other areas deemed necessary by the Contractor. The plan must specify the services and equipment to be inspected on either a scheduled or unscheduled basis, and how often inspections will be accomplished.
2.7.2 Methods of Identifying/Preventing Deficiencies
The Contractor shall establish methods for identifying/preventing deficiencies in the quality of services performed before the level of performance becomes unacceptable.
2.7.3 Records
The plan shall include on-site records of all inspections conducted by the Contractor and any necessary corrective action taken. This documentation and all records and schedules, as described in the PWS, that are the responsibility of the Contractor, are the property of the Government and shall be made available to the Government during the term of the contract.
3 Performance Requirements The following section specifies the Performance Objectives and Performance Elements for the contract.
3.1 Provide initial assessment for material handling equipment covered by the contract.
Performance Standards:
Standard: Determine if equipment is in compliance with federal, state, local laws, regulations, Occupational Safety and Health Administration (OSHA) and Original Equipment Manufacturer (OEM) standards.
Standard: If more than one technician is required, contractor shall state in the estimate and have it approved by the SMS before work is performed.
Standard: Completes initial assessment and provides recommendations to include priced quotes for repair(s) of equipment within thirty (30) calendar days of contract award.
Required Documentation A001 Report of assessment which includes an estimated value for each repair.
3.2 Perform preventive maintenance for material handling equipment.
Performance Standards Standard: Coordinate date/time of work with the COR within fifteen (15) calendar days of the scheduled PM services. COR may accept or propose an alternate schedule within 5 days, however, the COR may not deny performance of the PM during the prescribed maintenance schedule.
Standard: Maintain cleanliness of area to include disposal of all materials in accordance with all applicable local, state and federal regulations. Nonhazardous materials may be disposed of on site.
Standard: Minimize interference of daily operations by performing PM in a COR designated work area.
The COR shall provide a safe work area for the Contractor to perform the PM services.
Standard: At minimum comply with DeCA prescribed maintenance schedules.
AQL: Completed PM shall comply with all federal, state and local laws, regulations, OSHA and DeCA standards.
Standard: Provide Service Ticket with a PM checklist to COR at time of PM services being rendered.
AQL: Service Ticket and PM checklist shall be signed by Contractor and COR or alternate with a copy left at the location and the original to be maintained by the Contractor. The signed documents shall be attached to the invoice in Wide Area Work Flow (WAWF).
Standard: Any deficiencies identified during PM should be processed in accordance with PWS paragraph 3.3.
Standard: Any parts/materials necessary to complete the PM are authorized up to $500.00. Any parts/materials over $500.00 needed to complete the PM must have prior approval by DeCA HQ SMS.
Required Documentation A002 PM Checklist A003 Signed Service Ticket
3.3 Repair material handling equipment.
Performance Standards Standard: Respond to service call and provide a signed repair quote within 16 working hours after receiving call from COR.
AQL: No more than 3 delinquent responses per store per contract year.
Standard: Repairs costing over $1,000.00 shall be made with the approval from DeCA HQ SMS.
Standard: If more than one technician is required to perform work, the Contractor shall provide the rational for the second technician for this requirement in the estimate and then have it approved by the DeCA HQ SMS before work is performed.
Standard: Minimize interference of daily operations by performing repairs in a COR designated work area. The COR shall provide a safe work area for the Contractor to perform the repair services.
Standard: Perform approved repairs within 7 working days.
AQL: Completed repairs shall comply with all federal, state and local laws, regulations, OSHA and OEM standards. All replacement material(s) shall be OEM compliant which will allow warranty to stay intact.
Contractor will provide parts/warranty documents when requested by COR (A004).
Standard: Maintain cleanliness of area to include disposal of all materials in accordance with all applicable local, state and federal regulations. Nonhazardous materials may be disposed of on site.
Standard: At the time of completion for each repair the service ticket shall be signed by both the COR and the Contractor representative. A copy of the signed service ticket shall be given to the COR and the original shall be maintained by the Contractor.
AQL: The Contractor shall attach the signed service ticket to invoice in WAWF.
Standard: No more than 3 calls per month for any repair on one piece of equipment.
AQL: Except when authorized by a SMS.
Standard: No more than 2 validated call backs per month for the same repair.
AQL: Except when authorized by a SMS.
Required Documentation A003 Signed service ticket A004 Parts/material warranty documents
3.4 Provide service ticket, invoice and service history for material handling equipment covered by the contract.
Performance Standards Standard: Furnish completed service ticket for each repair and PM provided at the time the service is rendered to COR. Service ticket must be signed by both the contractor’s representative and COR before leaving the Commissary for the day. A copy of the signed service ticket will be left at the location and the contractor shall maintain the original.
AQL:
Service ticket number/job order number.
Date and time of service call notification.
Date/Time of quote provided (not required for PM Services).
DeCA bar code.
Make, model and serial number of the equipment involved.
Date and time work started for each service.
Date and time work ended for each service.
Total number of hours expended for service.
Description of malfunction and work/service performed.
All materials used listed by part number, part name, quantity and cost per unit which shall be supported by actual supplier invoices.
If any portion of work is sub-contracted the sub-contractors invoice shall be submitted with the service ticket to the COR.
Standard: Submit combo invoice in WAWF and attach all supporting documents to include but not limited to Service Ticket, PM Task list, parts receipts, subcontractor invoices, etc in WAWF.
AQL: No later than seven (7) calendar days after service is rendered.
Standard: Maintain a service history report for repairs and PM services in accordance with Attachment A.
AQL: Report shall be submitted monthly to KO, Contract Specialist and the DeCA HQ SMS. The report for each month is due no later than the 10th day of the following month.
Required Documentation A003 Signed service ticket A005 Electronic spreadsheet A006 WAWF Invoice
4 Required Documentation The Contractor shall provide the Required Documentation as specified by the government. Delivery schedule for the Required Documentation shall be outlined in the PWS
A001 Report of assessment which includes an estimated value for each repair.
A002 PM Checklist A003 Signed service ticket A004 Warranty documents (Part/Material) A005 Electronic spreadsheet
A006 WAWF Invoice
5 Special Requirements This section describes the special requirements for this effort. The following sub-sections provide details of various considerations on this effort.
5.1 Safety
The Contractor shall comply with all applicable OSHA, DOD, DeCA and installation safety regulations.
5.2 Security of Property
The Contractor shall be responsible for safeguarding all property while in the Contractor's possession. A Government representative will designate entrances and exits for Contractor personnel to use in the commissary. At the close of each work period, the Contractor shall return all government equipment and materials provided for Contractor’s use to the proper designated location.
5.3 Accident Reporting
The Contractor shall report all accidents immediately to the COR or on duty Government manager. The Contractor shall maintain an accurate record of, and will report to the SD on DeCA Form 30-69, all accidents resulting in death, traumatic injury, occupational illness or damage to any Government property incident to work performed under this contract. Such notification shall be as soon as practicable, but in no case later than the next business day following the accident.
6 Government Furnished Materials This section describes the special requirements for this effort. The following sub-sections provide details of various considerations on this effort.
6.1 Utilities
The Government will provide the utilities necessary to perform all operations required by this contract.
6.2 Telephone
The Government will provide access to local telephone service (installation and surrounding community).
The local service is limited to use for official business only (Government business and emergencies).
7 Environmental Requirements The Contractor shall comply with all environmental requirements listed below as mandatory and referenced under paragraph 3.0, Performance Requirements. The Contractor shall comply with all applicable OSHA, DOD, DeCA and Installation environmental regulations.
Mandatory compliance:
Lubricating oils shall be a minimum of 25% recovered materials.
Engine coolants shall be reclaimed.
Rebuilt parts shall be used if the parts meet Federal Trade Commission (FTC) “Guides for the rebuilt, reconditioned and other used automotive parts industry” as outlined in 16 CFR Part 20.
EQUIPMENT LIST
PATUXENT RIVER NAS COMMISSARY
CED Type Manufacturer Model # Quantity 1R05-A Electric Walkie
Pallet Jack Yale MPW050-E 2
1R05-B Walkie Stacker Yale MRW-030 1 1R06 4000 lb. Electric
Forklift Yale ERC040VA
1R01 Charger Battery 24 Volt
Various Various 3
1R04 Charger Battery 36 Volt
Various Various 2
DAHLGREN NSF COMMISSARY
CED Type Manufacturer Model # Quantity 1R05-A Electric Walkie
Yale
MPW050-E
1R06 4000 lb Electric
Volt
Various Various 1
1R04 Charger Battery 36
Various Various 1
QUANTICO MCB COMMISSARY
CED Type Manufacturer Model # Quantity
Yale
MPW050-E
Toyota 8HBW23
1R05-B Walkie Stacker Yale MRW-030
1R06 4000 lb Electric
1R12-A 4000 lb Gasoline
Yale GP040SVX
Volt
Various Various 8
1R04 Charger Battery 36
Various Various 2
*** Serial number lists will be provided to the contractor upon award.OL*** Quantity only – at the store. Keeps contract mods down drastically.
PM TASK LIST
CED# PREVENTIVE MAINTENANCE TASK LIST SEMI-ANNU
1R07 NARROW AISLE, REACH & TIER SERVICES
Task Procedure or Action Sevice Tec
1 Battery check water level and add water if necessary perform an equalization charge
Panels - Latches check operation
Power Disconnect check operation
2 Brake check operation
Fluid check fluid level and add fluid if necessary
Change brake fluid annually
Rods & Drum Splines lubricate with anti-seize lubricant if necessary
Master Cylinder check operation
3 Control Handle check operation
Control Handle Bushing check condition and lubricate with multi purpose grease
4 Electrical Circuits check operation
Contactors check condition
Motor Brushes check condition and replace if needed
5 Forks-All check for damage
Hook for guides & locks lubricate with anti-seize lubricant if necessary
6 Gauges, Horn, Lights,Fuses check operation
7 Hydraulic hoses and clamps check for leaks
Hydraulic oil level check level and add hydraulic oil if necessary change hydraulic oil annually
Dipstick/Breather Cap clean or replace
Hydraulic oil filter replace annually
8 Lift Chains check for damage and lubricate with engine oil
Articulating Chain Anchors 3 stage mast check condition and lubricate with engine oil
9 Mast and Carriage check condition
10 Articulation Shaft check condition
Articulation Shaft Retaing Bolt lubricate with anti-seize lubricant if necessary
Articulation Shaft Ends lubricate with anti-seize lubricant if necessary
11 Reach Arms Single Reach lubricate with Multi-purpose grease
Reach Arms Double Reach lubricate with Multi-purpose grease
Reach Cylinder Pivot Points lubricate with Multi-purpose grease
Thrust Rollers-Reach Frame lubricate with Multi-purpose grease
Pedals, Levers, Cables, Hinges, Linkages check operation and lubicate with anti-seize lubricant
13 Steering Operation check operation
14 Tire and Wheels check condition
Caster Wheel Assembly lubricate with Multi-purpose grease
Load Wheel Bolts lubricate with anti-seize lubricant if necessary
15 All motors clean with compressed air
16 Safety Labels check condition and replace if needed
NOTE* If deficiencies are detected during semi-annual PM checks, report findings to the COR.
CED# PREVENTIVE MAINTENANCE TASK LIST SEMI-ANNUAL PM
1R13 ORDER PICKER / STOCK SELECTOR SERVICES
Task Procedure or Action Sevice Tech Initials
1 Battery check water level and add water if necessary perform an equalization charge
Panels - Latches check operation
Power Disconnect check operation
2 Brake check operation
Fluid check fluid level and add fluid if necessary
Change brake fluid annually
Rods & Drum Splines lubricate with anti-seize lubricant if necessary
Master Cylinder check operation
3 Control Handle check operation
Control Handle Bushing check condition and lubricate with multi purpose grease
4 Electrical Circuits check operation
Contactors check condition
Motor Brushes check condition and replace if needed
5 Forks check for damage
Fork pin & guides lubricate with engine oil if necessary
Lowering interupt switch check operation
6 Gauges, Horn, Lights,Fuses check operation
7 Hydraulic hoses and clamps check for leaks
Hydraulic oil level check level and add hydraulic oil if necessary change hydraulic oil annually
Dipstick/Breather Cap clean or replace
Hydraulic oil filter replace annually
8 Lift Chains and Anchors check for damage and lubricate with engine oil
Sheaves check condition and lubricate with engine oil
9 Mast and Platform check condition
10 Header hoses and clamps check condition
11 Sliding surfaces check condition and lubricate with multi purpose grease
12 Wheel nut torque tighten if required
13 Master Drive Unit check operation
M.D.U. splines check operation
14 Steering Chain check condition and lubricate with multi purpose grease
15 Electrical Cable Sheaves check condition and lubricate with engine oil
16 Pedals, Levers, Hinges, Linkages check operation and lubricate with anti-seize lubricant
17 Base Arm Bearing lubricate with engine oil if necessary
18 Drive Tire and Wheels check condition
Wheel bearings check condition and lubricate with multi purpose grease if necessary
19 All motors clean with compressed air
20 Safety Labels check condition and replace if needed
1R06 FORKLIFT, ELECTRIC, SIT-DOWN LOW PROFILE SERVICES
Task Procedure or Action Sevice Tech Initials
1 Battery check water level and add water if necessary perform an equalization charge
Panels - Latches check operation
Power Disconnect check operation
2 Brake check operation
Fluid check fluid level and add fluid if necessary change brake fluid annually
Rods & Drum Splines check operation and lubricate with anti-seize lubricant
Brake linkage and shafts check operation and lubricate with multi purpose grease
Master Cylinder check operation
3 Parking Brake Check operation and adjust as necessary
Linkage check condition and lubricate with silicone spray
Direction and speed control pedals check operation
5 Electrical Circuits check operation
Contactors check condition
Motor Brushes check condition and replace if needed
6 Differential and speed reducer check for leaks change gear oil annually
7 Forks check condition
Fork pins and guides check condition and lubricate with engine oil if necessary
8 Sideshift carriage check 4 fittings and lubricate with multi purpose grease
Integral Sideshift carriage (upper/lower bearings) check wear on bearings and replace as necessary
9 Gauges, Horn, Lights,Fuses check operation
10 Hydraulic hoses and clamps check for leaks
Hydraulic oil level check hydraulic oil level and add if necessary change hydraulic oil level annually
Hydraulic Tank Breather Clean or replace
Hydraulic…
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