SENS3_Industry_Day_Slides.pdf

8/30/2016

Federal Acquisition Service

U.S. General Services AdministrationFEDSIM

Secure Enterprise Network Systems, Services, and Support (SENS3)

Industry Day

August 30, 2016

U.S. General Services AdministrationFEDSIM

Agenda

• Introductions

• Goals and Department Vision

• Requirements of HSDN and C‐LAN

• GSA Overview of Acquisition

• Question and Answer Session

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Introductions

• Michael Skorny, GSA, FEDSIM Contracting Officer

• David Bottom, DHS, I&A Chief Information Officer

• Tiffini Manson, DHS, OCIO, ITSO Deputy Executive Director

• Michelle Pfeifer, DHS, I&A C‐LAN Program Manager

• David Iannone, DHS, OCIO, ITSO HSDN Program Manager

• Stanley Robinson, DHS, OCIO, ITSO Enterprise Services Branch Chief

• Ronojit Nathaniel, DHS OCIO, ITSO Lead Technologist

• Jeffrey Beck, GSA, FEDSIM Project Manager

• Elcindor Johnson, GSA, FEDSIM Acquisition Project Manager

• Aaron Sannutti, GSA, FEDSIM Contract Specialist

• Jim Piché, GSA, FEDSIM Group Manager

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Mission Focus for SENS3 Program

• Mission: To equip the Homeland Security Enterprise with the timely intelligence and information it needs to keep the Homeland safe, secure and resilient

• C‐LAN and HSDN are the TS/SCI and Secret networks that provide classified infrastructure to DHS Intelligence Enterprise (IE) and Other Government Agencies (OGA)

• Classified environment is used for collaboration and information sharing with the DHS Intelligence Enterprise (IE) as well as State, Local, Tribal, Territorial, and Private Sector partners

U.S. General Services AdministrationFEDSIM

SENS3 Program Goals

• Drive adoption of improved services and increased customer satisfaction moving from effort based services model to increased performance based and consumption based services

• Use technology and process improvement to drive continuous improvement and optimization of SENS3 services

• Increase speed to delivery of services

• Increase cost effectiveness

• Increase transparency for program offices and stakeholders

• Reduce stove‐piped efforts and drive DHS Intelligence Enterprise and Intelligence Community (IC) integration through IC ITE and other information sharing initiatives 5

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Overview of Program Requirements

• David Iannone, Program Manager, HSDN

• Michelle Pfeifer, Program Manager, C‐LAN

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Overview of SENS3 Program Environment

• Work locations:

• National Capital Region (NCR)

• Locations throughout United States and US territories

• Data Center 1, located in Stennis, Mississippi and Data Center 2, located in Clarksburg, VA

C‐LAN HSDN

Approx 4,500 users Approx 9,000 users

Approx 2,700 workstations Approx 6,000 workstations

Approx 60 sites Approx 700 sites

U.S. General Services AdministrationFEDSIM SENS3 Requirements Overview

Communications Service Portfolio Management

• Project Management

• Governance (Policies, Security & Standards)

• IT Architecture & Roadmap

Demand Management

• Business Requirements

• Requirements Analysis &

Roadmap Compliance Financial Management

• Resource Planning & Allocation

Business & Customer Relationship Management

• Communications & Outreach

Service DesignService Strategy Change Management

• RFC Oversight Service Asset Configuration

Management (SACM) Knowledge Management

• Communications

• Training Services

Release and Deployment Planning and Management

• Infrastructure Assessment

• Infrastructure Modernization

• Testing

• Upgrades and Patching

Transitioning Planning and Execution

• Incoming Contract Transition

• Desktop Computing

• Unified Communications

• Network Consolidation

• Network Modernization

• VOSIP Refreshment

• IC ITE Adoption

• Service and Capability

Transition

• Outgoing Contract

Transition

• Site Deployment Services

Service Transition

Continuous Service Improvement

Security Management

• Access Control & PKI

Management

• Incident and Event Management

• Enterprise Auditing

• Cross-Domain Solutions

• Multiple Security Domain

Desktops

• IT Forensics & Document &

Media Exploitation Problem Management

• Tier 0, 1, 2 & 3 Service Desk Support

Request Fulfillment Asset & Supply Management Operations and Maintenance

• NOC, VVOC, SOC Integration

• Secure Mobile Operations

• Server, VM, & Storage O&M

• Desktop O&M

• Collaboration Services

• Enterprise License Management

• Backup & Restore Services

• File Transfer Services

• System Maintenance

• Dispose Hardware

• Records Management

Service Operations

Operations Optimization

ITIL Service Lifecycle

Emerging Technology

Assessments

Capacity Management Availability Management Service Catalog Management

• End User Device Services

• Core Network Services

• Network Transport Services

• Application Hosting Services

• Enterprise Services

• Service Catalog, Approved

Software Information Assurance &

Security Management

• Secure Mobile Services Design Coordination

• Project Planning, Management, Execution & Deployment

Disaster Recovery Continuity of Operations/COG Special Engineering Services

• Application Design Section 508 Compliance DR and Continuity Services Special Engineering Services

Technology Refreshment 8

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SENS3 Project Management Objectives

• Transparent Project Management and Scheduling

• Standardized services via service catalog

• Several hundred projects during each year

• Multiple organizations, which need projects tracked separately and clearly

• Include ability for each organization to easily find status of their project (e.g., shared project tracker, web portal, etc…)

• Necessary to have transparency of schedule for components to budget and use appropriate funding •Drive continuous improvement and optimization

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GSA Overview of Acquisition

• Acquisition Schedule

• Due Diligence

• Period of Performance

• Contract Highlights

• Evaluation Process

• Small Business Participation

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Current Acquisition Schedule

• Industry Day and Small Business Participation Event ‐ August 30, 2016

• Advance Notice ‐ Draft Solicitation Release to Alliant ‐ Early October, 2016

• Due Diligence Sessions ‐ October 24 ‐ 28, 2016

• Solicitation Release ‐ January, 2017

• Proposals Received ‐ February, 2017

• Evaluations ‐March ‐May, 2017

• Task Order Award ‐ June, 2017

*Note: All dates are estimated and subject to change

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Due Diligence Sessions

• One on one sessions with the Government’s IPT

• Opportunity to discuss the released draft solicitation with the Government’s technical team and other acquisition questions

• Used to:

• Enhance industry’s understanding of the Government’s acquisition and project objective, and

• Assist the Government in improving its solicitation package and enhance competition

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Period of Performance

• One Year Base Period and Five One Year Option Periods

• The six year period of performance will facilitate mission objectives to enhance and optimize the HSDN and C‐LAN

• Provide an opportunity to capture useful data on operations and maintenance

• Transition‐in timeline is currently planned for 120 days

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Contract Highlights

• Single Award Task Order off of Alliant

• Hybrid of Firm Fixed Price, Cost Plus Award Fee, and Cost Reimbursable

• Cost Type Contract – Stabilize cost over period of performance

• Improved and consistent performance of the network, keeping cost stable

• CLIN structure will be divided up by contract type and by severable and nonseverable work (i.e. deployment projects)

• Estimated Total Value Range

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Evaluation Process

• Four part proposal:

• Part I ‐ Initial Cost/Price Proposal Submission (due about 15 days after solicitation release, and contains initial cost information (e.g. CAS D/S)

• Part II ‐ Remaining Cost/Price Proposal Submission (e.g. “cost build‐ up/narrative)

• Part III ‐Written Technical Proposal (e.g. Project Staffing Plan, Transition Plan)

• Part IV ‐ Video Technical Proposal (due about 45 days after solicitation release)

• Video Technical Proposal ‐ Offeror’s have approximately 90 minutes to address the technical evaluation factors

• Q&A Session following the TEB’s review of the technical proposal ‐ In person clarification Q&A session on the offeror’s technical proposal

*Note: Final proposal instructions and evaluation factors will be included in final released Task Order Request

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Small Business Participation

• Solicitation will contain evaluation language around small business participation

• A successful proposal should seek to leverage a diverse and highly skilled team

• Post‐award the Government will incentivize continued participation by the small business community through the award fee process

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Points of Contact

• Contract Specialist ‐ Aaron Sannutti

• Contracting Officer ‐Michael Skorny

• SENS3FEDSIM@gsa.gov

U.S. General Services AdministrationFEDSIM

Questions??