MAS - Abacus Technology Corporation - GS35F720GA

GENERAL SERVICES ADMINISTRATION

Federal Supply Service

Authorized Federal Supply Schedule Price List

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order is available through GSA Advantage!™, a menu-driven database system. The

INTERNET address for GSA Advantage!™ is: http://www.GSAAdvantage.gov.

For more information on ordering from Federal Supply Schedules click on the GSA Schedules page at GSA.gov.

Multiple Award Schedule (MAS) Price List current through Modification PS-0022, effective 09/30/22 Federal Supply Group:

Professional Services Contract Number:

GS-35F-720GA

Contract Period:

September 30, 2017 – September 29, 2027 5404 Wisconsin Ave, Suite 1100 Chevy Chase, MD 20815-3573

Phone:

301-907-8500 Toll-Free:

800-225-2135

Fax:

301-907-8508

Web Site:

www.abacustech.com Contract Administration: Jane Cross E-mail:

crossj@abacustech.com Phone:

301-215-7593 Business Size:

Large GS-00F-191CA is notated in this Price List for reference purposes only and is consolidated under/replaced by GS-35F-720GA. GS-00F-191CA is only to be used for BPAs and Delivery Orders awarded prior to, or pending an award decision as of 12/7/2021. All new BPAs and Delivery Orders MUST be awarded against MAS Contract GS-35F-720GA.

TABLE OF CONTENTS

1CUSTOMER INFORMATION

4TERMS AND CONDITIONS

8SERVICES CONTRACT LABOR STANDARDS (SCLS) CATEGORY IDENTIFIERS

9IT PROFESSIONAL SERVICES

9Labor Category Pricing

11Labor Category Descriptions

46HIGHLY ADAPTIVE CYBERSECURITY SERVICES

46Labor Category Pricing

47Labor Category Descriptions

54BUSINESS AND PROJECT MANAGEMENT RELATED SERVICES

54Labor Category Pricing

56Labor Category Descriptions

ENGINEERING RELATED, TESTING, AND STRATEGIC PLANNING SERVICES

81Labor Category Pricing

85Labor Category Descriptions

99SUBSTITUTION ALLOWANCES

CUSTOMER INFORMATION

1a.

Table of Awarded Special Item Number(s):

1b.

Identification of the lowest priced model number and lowest unit price for that model for each special item number awarded in the contract: See attached labor category pricing.

1c.

Description of commercial job titles, experience, functional responsibility and education: See attached labor category descriptions.

2.

Maximum Order:

· SIN 54151S and 54151HACS: $500,000.00

· SIN 541330ENG, 541420, 541611, and 541715: $1,000,000.00

· SIN 541380: $250,000.00

· OLM: $250,000.00

3.

Minimum Order: $100.00 4.

Geographic Coverage (delivery area): Worldwide (Domestic and Overseas) 5.

Point(s) of Production: Same as company address 6.

Discount from List Prices or Statement of Net Price: Government net prices (discounts already deducted). See attached hourly rates.

7.

Quantity Discounts:

· SIN 541330ENG, 541380, 541420, 541611, and 541715: 1% for orders equal to or exceeding $750,000.00

· SIN 54151S, 54151HACS, and OLM:

None 8.

Prompt Payment Terms: Net 30 days.

Information for Ordering Offices – Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions.

9.

Foreign Items (list items by country of origin): None

10a.

Time of Delivery (Contractor insert number of days): Specified on the Task Order 10b.

Expedited Delivery. The Contractor will insert the sentence “Items available for expedited delivery are noted in this price list.” under this heading. The Contractor may use a symbol of its choosing to highlight items in its price list that have expedited delivery: Contact Contractor 10c.

Overnight and 2-Day Delivery. The Contractor will indicate whether overnight and 2-day delivery are available. Also, the Contractor will indicate that the schedule customer may contact the Contractor for rates for overnight and 2-day delivery: Contact Contractor 10d.

Urgent Requirements. The Contractor will note in its price list the “Urgent Requirements” clause of its contract and advise agencies that they can also contact the Contractor’s representative to affect a faster delivery: Contact Contractor 11.

F.O.B Points(s): Destination 12a.

Ordering Address(es): Same as company address 12b.

Ordering Procedures: For supplies and services, ordering procedures, information on Blanket Purchase Agreements (BPAs), and a sample BPA are be found in Federal Acquisition Regulation (FAR) 8.405-3.

13.

Payment Address(es): Same as company address 14.

Warranty Provision: Contractor’s standard commercial warranty

15.

Export Packing Charges (if applicable): N/A 16.

Terms and conditions of rental, maintenance, and repair (if applicable): N/A 17.

Terms and conditions of installation (if applicable): N/A

18a.

Terms and conditions of repair parts indicating date of parts price lists and any discounts from list prices (if applicable): N/A

18b.

Terms and conditions for any other services (if applicable): N/A

19.

List of service and distribution points (if applicable): N/A

20.

List of participating dealers (if applicable): N/A

21.

Preventive Maintenance (if applicable): N/A 22a.

Special Attributes such as environmental attributes (e.g., recycled content, energy efficiency, and/or reduced pollutants): N/A

22b.

If applicable, indicate that Section 508 compliance information is available on Electronic and Information Technology (EIT) supplies and services and show where full details can be found (e.g. contactor’s website or other location.) The EIT standards can be found at: www.Section508.gov/. N/A 23.

Unique Entity Identifier (UEI) number [SAM]:

WDAKBC8NA214

24.

Notification regarding registration in System for Award Management (SAM) database: Registered, active, and up-to-date

TERMS AND CONDITIONS

1.

SCOPE

a.

The prices, terms, and conditions stated under the Awarded Special Item Numbers apply exclusively to the Services within the scope of this Multiple Award Schedule.

b.

The Contractor shall provide services at the Contractor’s facility and/or at the ordering activity location, as agreed to by the Contractor and the ordering activity.

2.

PERFORMANCE INCENTIVES I-FSS-60 Performance Incentives a.

Performance incentives may be agreed upon between the Contractor and the ordering activity on individual fixed price orders or Blanket Purchase Agreements under this contract.

b.

The ordering activity must establish a maximum performance incentive price for these services and/or total solutions on individual orders or Blanket Purchase Agreements.

c.

Incentives should be designed to relate results achieved by the contractor to specified targets. To the maximum extent practicable, ordering activities shall consider establishing incentives where performance is critical to the ordering activity’s mission and incentives are likely to motivate the contractor. Incentives shall be based on objectively measurable tasks.

3.

ORDER

a.

Agencies may use written orders, EDI orders, blanket purchase agreements, individual purchase orders, or task orders for ordering services under this contract. Blanket Purchase Agreements shall not extend beyond the end of the contract period; all services and delivery shall be made and the contract terms and conditions shall continue in effect until the completion of the order. Orders for tasks which extend beyond the fiscal year for which funds are available shall include FAR 52.232-19 (Deviation – May 2003) Availability of Funds for the Next Fiscal Year. The purchase order shall specify the availability of funds and the period for which funds are available.

b.

All task orders are subject to the terms and conditions of the contract. In the event of conflict between a task order and the contract, the contract will take precedence.

4.

PERFORMANCE OF SERVICES

a.

The Contractor shall commence performance of services on the date agreed to by the Contractor and the ordering activity.

b.

The Contractor agrees to render services only during normal working hours, unless otherwise agreed to by the Contractor and the ordering activity.

c.

The ordering activity should include the criteria for satisfactory completion for each task in the Statement of Work or Delivery Order. Services shall be completed in a good and workmanlike manner.

d.

Any Contractor travel required in the performance of MAS Services must comply with the Federal Travel Regulation or Joint Travel Regulations, as applicable, in effect on the date(s) the travel is performed. Established Federal Government per diem rates will apply to all Contractor travel. Contractors cannot use GSA city pair contracts.

5.

STOP-WORK ORDER (FAR 52.242-15) (AUG 1989)

a.

The Contracting Officer may, at any time, by written order to the Contractor, require the Contractor to stop all, or any part, of the work called for by this contract for a period of 90 days after the order is delivered to the Contractor, and for any further period to which the parties may agree. The order shall be specifically identified as a stop-work order issued under this clause. Upon receipt of the order, the Contractor shall immediately comply with its terms and take all reasonable steps to minimize the incurrence of costs allocable to the work covered by the order during the period of work stoppage. Within a period of 90 days after a stop-work is delivered to the Contractor, or within any extension of that period to which the parties shall have agreed, the Contracting Officer shall either- (1) Cancel the stop-work order; or

(2) Terminate the work covered by the order as provided in the Default, or the Termination for Convenience of the Government, clause of this contract.

b.

If a stop-work order issued under this clause is canceled or the period of the order or any extension thereof expires, the Contractor shall resume work. The Contracting Officer shall make an equitable adjustment in the delivery schedule or contract price, or both, and the contract shall be modified, in writing, accordingly, if- (1) The stop-work order results in an increase in the time required for, or in the Contractor's cost properly allocable to, the performance of any part of this contract; and

(2) The Contractor asserts its right to the adjustment within 30 days after the end of the period of work stoppage; provided, that, if the Contracting Officer decides the facts justify the action, the Contracting Officer may receive and act upon the claim submitted at any time before final payment under this contract.

c.

If a stop-work order is not canceled and the work covered by the order is terminated for the convenience of the Government, the Contracting Officer shall allow reasonable costs resulting from the stop-work order in arriving at the termination settlement.

d.

If a stop-work order is not canceled and the work covered by the order is terminated for default, the Contracting Officer shall allow, by equitable adjustment or otherwise, reasonable costs resulting from the stop-work order.

6.

INSPECTION OF SERVICES

In accordance with FAR 52.212-4 CONTRACT TERMS AND CONDITIONS--COMMERCIAL ITEMS (MAR 2009) (DEVIATION I - FEB 2007) for Firm-Fixed Price orders and FAR 52.212-4 CONTRACT TERMS AND CONDITIONS −COMMERCIAL ITEMS (MAR 2009) (ALTERNATE I − OCT 2008) (DEVIATION I – FEB 2007) applies to Time-and-Materials and Labor-Hour Contracts orders placed under this contract.

7.

RESPONSIBILITIES OF THE CONTRACTOR

The Contractor shall comply with all laws, ordinances, and regulations (Federal, State, City, or otherwise) covering work of this character. If the end product of a task order is software, then FAR 52.227-14 (Dec 2007) Rights in Data – General, may apply.

8.

RESPONSIBILITIES OF THE ORDERING ACTIVITY

Subject to security regulations, the ordering activity shall permit Contractor access to all facilities necessary to perform the requisite MAS Services.

9.

INDEPENDENT CONTRACTOR

All MAS Services performed by the Contractor under the terms of this contract shall be as an independent Contractor, and not as an agent or employee of the ordering activity.

10.

ORGANIZATIONAL CONFLICTS OF INTEREST

a.

Definitions.

“Contractor” means the person, firm, unincorporated association, joint venture, partnership, or corporation that is a party to this contract.

“Contractor and its affiliates” and “Contractor or its affiliates” refers to the Contractor, its chief executives, directors, officers, subsidiaries, affiliates, subcontractors at any tier, and consultants and any joint venture involving the Contractor, any entity into or with which the Contractor subsequently merges or affiliates, or any other successor or assignee of the Contractor.

An “Organizational conflict of interest” exists when the nature of the work to be performed under a proposed ordering activity contract, without some restriction on ordering activities by the Contractor and its affiliates, may either (i) result in an unfair competitive advantage to the Contractor or its affiliates or (ii) impair the Contractor’s or its affiliates’ objectivity in performing contract work.

b.

To avoid an organizational or financial conflict of interest and to avoid prejudicing the best interests of the ordering activity, ordering activities may place restrictions on the Contractors, its affiliates, chief executives, directors, subsidiaries and subcontractors at any tier when placing orders against schedule contracts. Such restrictions shall be consistent with FAR 9.505 and shall be designed to avoid, neutralize, or mitigate organizational conflicts of interest that might otherwise exist in situations related to individual orders placed against the schedule contract. Examples of situations, which may require restrictions, are provided at FAR 9.508.

11.

INVOICES

The Contractor, upon completion of the work ordered, shall submit invoices for MAS Services. Progress payments may be authorized by the ordering activity on individual orders if appropriate. Progress payments shall be based upon completion of defined milestones or interim products. Invoices shall be submitted monthly for recurring services performed during the preceding month.

12.

PAYMENTS

For firm-fixed price orders the ordering activity shall pay the Contractor, upon submission of proper invoices or vouchers, the prices stipulated in this contract for service rendered and accepted. Progress payments shall be Yes. made only when authorized by the order. For time-and-materials orders, the Payments under Time-and-Materials and Labor-Hour Contracts at FAR 52.212-4 (MAR 2009) (ALTERNATE I – OCT 2008) (DEVIATION I – FEB 2007) applies to time-and-materials orders placed under this contract. For labor-hour orders, the Payment under Time-and-Materials and Labor-Hour Contracts at FAR 52.212-4 (MAR 2009) (ALTERNATE I – OCT 2008) (DEVIATION I – FEB 2007) applies to labor-hour orders placed under this contract. 52.216-31(Feb 2007) Time-and-Materials/Labor-Hour Proposal Requirements—Commercial Item Acquisition. As prescribed in 16.601(e)(3), insert the following provision:

a.

The Government contemplates award of a Time-and-Materials or Labor-Hour type of contract resulting from this solicitation.

b.

The offeror must specify fixed hourly rates in its offer that include wages, overhead, general and administrative expenses, and profit. The offeror must specify whether the fixed hourly rate for each labor category applies to labor performed by—

(1) The offeror;

(2) Subcontractors; and/or

(3) Divisions, subsidiaries, or affiliates of the offeror under a common control.

13.

RESUMES

Resumes shall be provided to the GSA Contracting Officer or the user ordering activity upon request.

14.

INCIDENTAL SUPPORT COSTS

Incidental support costs are available outside the scope of this contract. The costs will be negotiated separately with the ordering activity in accordance with the guidelines set forth in the FAR.

15.

APPROVAL OF SUBCONTRACTS

The ordering activity may require that the Contractor receive, from the ordering activity's Contracting Officer, written consent before placing any subcontract for furnishing any of the work called for in a task order.

16.

DESCRIPTION OF IT SERVICES AND PRICING

a.

The Contractor shall provide a description of each type of MAS Service offered under the Awarded Special Item Numbers in the same manner as the Contractor sells to its commercial and other ordering activity customers. If the Contractor is proposing hourly rates, a description of all corresponding commercial job titles (labor categories) for those individuals who will perform the service should be provided.

b.

Pricing for all MAS Services shall be in accordance with the Contractor’s customary commercial practices; e.g., hourly rates, monthly rates, term rates, and/or fixed prices, minimum general experience and minimum education.

Note: See attached labor category descriptions and associated prices.

SERVICES CONTRACT LABOR STANDARDS (SCLS) CATEGORY IDENTIFIERS

The Service Contract Labor Standards (SCLS), formerly the Service Contract Act (SCA), apply to this contract and includes SCLS applicable labor categories. Labor categories and fixed price services marked with a (**) in this pricelist are based on the U.S. Department of Labor Wage Determination Number identified in the SCLS/SCA matrix shown below. The prices awarded are in line with the geographic scope of the contract (i.e., nationwide).

Note:

Based on WD No. 2015-4282, Revision No. 17 dated 04/23/2020 for DC, Maryland, and Virginia.

IT PROFESSIONAL SERVICES

LABOR CATEGORY PRICING

(i.e., Job Title) Period of Performance

IT PROFESSIONAL SERVICES

SIN 54151S

LABOR CATEGORY DESCRIPTIONS

Title: Administrative Assistant/Clerical I (Entry) Minimum/General Experience: 1 year

Functional Responsibilities: Interfaces with personnel to coordinate meetings; maintain logs, records, and files; provides IT end-user support; and performs general administrative duties. Assists in budgetary, billing, and financial management. Prepares and/or maintains systems, programming and operations documentation, procedures and methods, and user reference manuals. Prepares correspondence and schedules. Supports the development of contract deliverables and reports by formatting presentations to improve the quality and enhance the usability of these documents. Responsible for integrating the graphics generated with automated tools and the deliverable documents. Assists in the preparation of IT management plans and reports. Coordinates schedules to facilitate completion of contract deliverables, task order reviews, and management briefings/presentations.

Minimum Education: High school diploma or GED

Title:

Applications Developer I (Entry) Minimum/General Experience: 1 year

Functional Responsibilities: Designs, develops, enhances, debugs, and implements software. Troubleshoots production problems related to software applications. Researches, tests, builds, and coordinates the conversion and/or integration of new products based on client requirements. Designs and develops new software products or major enhancements to existing software. Evaluates effectiveness. Addresses problems of systems integration, compatibility, and multiple platforms. Consults with project teams and end users to identify application requirements. Performs feasibility analysis on potential future projects to management. Assists in the evaluation and recommendation of application software packages and application integration and testing tools. Resolves problems with software and responds to suggestions for improvements and enhancements. Participates in development of software user manuals and technical reports. At Levels III and IV, acts as team leader/scrum master on projects and instructs, assigns, directs, and checks the work of others on the development team.

Minimum Education: Bachelor’s Degree

Title:

Applications Developer II (Journeyman) Minimum/General Experience: 5 years

Functional Responsibilities: Possesses and applies technical expertise to develop solutions and prepare deliverables. Designs, develops, enhances, debugs, and implements software. Troubleshoots production problems related to software applications. Researches, tests, builds, and coordinates the conversion and/or integration of new products based on client requirements. Designs and develops new software products or major enhancements to existing software. Evaluates effectiveness. Addresses problems of systems integration, compatibility, and multiple platforms. Consults with project teams and end users to identify application requirements. Performs feasibility analysis on potential future projects to management. Assists in the evaluation and recommendation of application software packages and application integration and testing tools. Resolves problems with software and responds to suggestions for improvements and enhancements. Participates in development of software user manuals and technical reports. At Levels III and IV, acts as team leader/scrum master on projects and instructs, assigns, directs, and checks the work of others on the development team.

Minimum Education: Bachelor’s Degree

Title:

Applications Developer III (Senior) Minimum/General Experience: 10 years

Functional Responsibilities: Plans and leads large projects/tasks and supervises work of others. Designs, develops, enhances, debugs, and implements software. Troubleshoots production problems related to software applications. Researches, tests, builds, and coordinates the conversion and/or integration of new products based on client requirements. Designs and develops new software products or major enhancements to existing software. Evaluates effectiveness. Addresses problems of systems integration, compatibility, and multiple platforms. Consults with project teams and end users to identify application requirements. Performs feasibility analysis on potential future projects to management. Assists in the evaluation and recommendation of application software packages and application integration and testing tools. Resolves problems with software and responds to suggestions for improvements and enhancements. Participates in development of software user manuals and technical reports. At Levels III and IV, acts as team leader/scrum master on projects and instructs, assigns, directs, and checks the work of others on the development team.

Minimum Education: Bachelor’s Degree

Title:

Applications Developer IV (Master) Minimum/General Experience: 15 years

Functional Responsibilities: Provides technical leadership, performance management, and advisory assistance for solution implementation on major technology assignments. Designs, develops, enhances, debugs, and implements software. Troubleshoots production problems related to software applications. Researches, tests, builds, and coordinates the conversion and/or integration of new products based on client requirements. Designs and develops new software products or major enhancements to existing software. Evaluates effectiveness. Addresses problems of systems integration, compatibility, and multiple platforms. Consults with project teams and end users to identify application requirements. Performs feasibility analysis on potential future projects to management. Assists in the evaluation and recommendation of application software packages and application integration and testing tools. Resolves problems with software and responds to suggestions for improvements and enhancements. Participates in development of software user manuals and technical reports. At Levels III and IV, acts as team leader/scrum master on projects and instructs, assigns, directs, and checks the work of others on the development team.

Minimum Education: Master’s Degree

Title:

Applications/Computer Systems Analyst I (Entry) Minimum/General Experience: 1 year

Functional Responsibilities: Formulates or defines system scope and objectives. Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations, operating time, and form of desired results. Prepares detailed specifications for programs. Assists in the design, development, testing, implementation, and documentation of new software and enhancements of existing applications. Supports development and detailing of user stories. Works with project managers, product owners, developers, and end users to ensure application designs meet business requirements. Formulates/defines specifications for complex operating software programming applications or modifies/maintains complex existing applications using engineering releases and utilities from the manufacturer. Designs, codes, tests, debugs, and documents those programs. Provides overall operating system, such as sophisticated file maintenance routines, large telecommunications networks, computer accounting, and advanced mathematical/scientific software packages. Assists all phases of software systems programming applications. Evaluates new and existing software products. Prepares cost-benefit and return-on-investment analyses to help management decide whether implementing the proposed system will be financially feasible.

Minimum Education: Bachelor’s Degree

Title:

Applications/Computer Systems Analyst II (Journeyman) Minimum/General Experience: 5 years

Functional Responsibilities: Possesses and applies technical expertise to develop solutions and prepare deliverables. Formulates or defines system scope and objectives. Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations, operating time, and form of desired results. Prepares detailed specifications for programs. Assists in the design, development, testing, implementation, and documentation of new software and enhancements of existing applications. Supports development and detailing of user stories. Works with project managers, product owners, developers, and end users to ensure application designs meet business requirements. Formulates/defines specifications for complex operating software programming applications or modifies/maintains complex existing applications using engineering releases and utilities from the manufacturer. Designs, codes, tests, debugs, and documents those programs. Provides overall operating system, such as sophisticated file maintenance routines, large telecommunications networks, computer accounting, and advanced mathematical/scientific software packages. Assists all phases of software systems programming applications. Evaluates new and existing software products. Prepares cost-benefit and return-on-investment analyses to help management decide whether implementing the proposed system will be financially feasible.

Minimum Education: Bachelor’s Degree

Title:

Applications/Computer Systems Analyst III (Senior) Minimum/General Experience: 10 years

Functional Responsibilities: Plans and leads large projects/tasks and supervises work of others. Formulates or defines system scope and objectives. Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations, operating time, and form of desired results. Prepares detailed specifications for programs. Assists in the design, development, testing, implementation, and documentation of new software and enhancements of existing applications. Supports development and detailing of user stories. Works with project managers, product owners, developers, and end users to ensure application designs meet business requirements. Formulates/defines specifications for complex operating software programming applications or modifies/maintains complex existing applications using engineering releases and utilities from the manufacturer. Designs, codes, tests, debugs, and documents those programs. Provides overall operating system, such as sophisticated file maintenance routines, large telecommunications networks, computer accounting, and advanced mathematical/scientific software packages. Assists all phases of software systems programming applications. Evaluates new and existing software products. Prepares cost-benefit and return-on-investment analyses to help management decide whether implementing the proposed system will be financially feasible.

Minimum Education: Bachelor’s Degree

Title:

Business Process Analyst II (Journeyman) Minimum/General Experience: 5 years

Functional Responsibilities: Possesses and applies technical expertise to develop IT solutions and prepare deliverables. Applies process improvement and reengineering methodology principles to support the conduct of IT modernization and streamlining projects. Provides understanding of technical problems and solutions as they relate to the current IT infrastructure and future business environment. Responsible for transitioning of existing organizations or project teams in accomplishing the operational goals, objectives, and activities through improved use of technology and automated processes. Supports activity and data modeling, development of modern business methods, identification of best practices, and creating and assessing IT performance measurements. Provides group facilitation, interviewing, training, and additional forms of knowledge and technology transfer. Coordinates between customers and project teams to ensure integration of reengineering efforts and application of best practices including adoption of automated systems. Recommends and facilitates quality improvement efforts. Develops and implements metrics to measure value of improvements.

Minimum Education: Bachelor’s Degree

Title:

Business Process Analyst III (Senior) Minimum/General Experience: 10 years

Functional Responsibilities: Plans and leads large IT projects/tasks, supervises work of others, and provides technical advice and assistance for solution implementation on major technology assignments. Possesses and applies technical expertise to develop IT solutions and prepare deliverables. Applies process improvement and reengineering methodology principles to support the conduct of IT modernization and streamlining projects. Provides understanding of technical problems and solutions as they relate to the current IT infrastructure and future business environment. Responsible for transitioning of existing organizations or project teams in accomplishing the operational goals, objectives, and activities through improved use of technology and automated processes. Supports activity and data modeling, development of modern business methods, identification of best practices, and creating and assessing IT performance measurements. Provides group facilitation, interviewing, training, and additional forms of knowledge and technology transfer. Coordinates between customers and project teams to ensure integration of reengineering efforts and application of best practices including adoption of automated systems. Recommends and facilitates quality improvement efforts. Develops and implements metrics to measure value of improvements Minimum Education: Bachelor’s Degree

Title:

Business Systems Analyst I (Entry) Minimum/General Experience: 1 year

Functional Responsibilities: Formulates and defines systems scope and objectives based on user needs and a thorough understanding of business systems and industry requirements. Devises or modifies procedures to solve complex problems considering current and potential technology solution capacity and limitations, operation time, and form of desired results. Includes analysis of business and user needs, documentation of requirements, and translation into proper system requirements specifications. Provides consultation on complex projects and serves as the primary contributor/specialist of most phases of systems analysis, while considering the business implications of the application of technology to the current and future business environment. In an agile environment, works with scrum teams and product owners to define user stories and use cases, and increase detail within them throughout the product life cycle.

Minimum Education: Bachelor’s Degree

Title:

Business Systems Analyst II (Journeyman) Minimum/General Experience: 5 years

Functional Responsibilities: Possesses and applies technical expertise to develop solutions and prepare deliverables. Formulates and defines systems scope and objectives based on user needs and a thorough understanding of business systems and industry requirements. Devises or modifies procedures to solve complex problems considering current and potential technology solution capacity and limitations, operation time, and form of desired results. Includes analysis of business and user needs, documentation of requirements, and translation into proper system requirements specifications. Provides consultation on complex projects and serves as the primary contributor/specialist of most phases of systems analysis, while considering the business implications of the application of technology to the current and future business environment. In an agile environment, works with scrum teams and product owners to define user stories and use cases, and increase detail within them throughout the product life cycle.

Minimum Education: Bachelor’s Degree

Title:

Business Systems Analyst III (Senior) Minimum/General Experience: 10 years

Functional Responsibilities: Plans and leads large projects/tasks and supervises work of others. Formulates and defines systems scope and objectives based on user needs and a thorough understanding of business systems and industry requirements. Devises or modifies procedures to solve complex problems considering current and potential technology solution capacity and limitations, operation time, and form of desired results. Includes analysis of business and user needs, documentation of requirements, and translation into proper system requirements specifications. Provides consultation on complex projects and serves as the primary contributor/specialist of most phases of systems analysis, while considering the business implications of the application of technology to the current and future business environment. In an agile environment, works with scrum teams and product owners to define user stories and use cases, and increase detail within them throughout the product life cycle.

Minimum Education: Bachelor’s Degree

Title:

Communications Engineer/Specialist I (Entry)

Minimum/General Experience: 1 year

Functional Responsibilities: Develops, operates, and maintains voice, wireless, video, and data communications systems. Performs complex engineering or analytical tasks associated with technical areas within the communications function. Provides support in the translation of business requirements into telecommunications requirements, designs, and orders. Conducts in-depth engineering analysis of telecommunications alternatives in support of modernization efforts or telecommunications enhancement design; assists in analyzing network characteristics and components; documents communications system requirements; and performs predictive modeling in support of system maintenance and prototyping. Provides telecommunications user interface support. Provides technical direction and engineering knowledge for, or performs, communications activities including planning, designing, developing, testing, installing and maintaining large communications networks. Installs, tests, and operates communications software and hardware. Inspects communication facilities (inside/outside the cable plant), troubleshoots connectivity and interoperability problems, and designs alternative architectures to alleviate shortcomings.

Minimum Education: Bachelor’s Degree

Title:

Communications Engineer/Specialist II (Journeyman) Minimum/General Experience: 5 years

Functional Responsibilities: Possesses and applies technical expertise to develop solutions and prepare deliverables. Develops, operates, and maintains voice, wireless, video, and data communications systems. Performs complex engineering or analytical tasks associated with technical areas within the communications function. Provides support in the translation of business requirements into telecommunications requirements, designs, and orders. Conducts in-depth engineering analysis of telecommunications alternatives in support of modernization efforts or telecommunications enhancement design; assists in analyzing network characteristics and components; documents communications system requirements; and performs predictive modeling in support of system maintenance and prototyping. Provides telecommunications user interface support. Provides technical direction and engineering knowledge for, or performs, communications activities including planning, designing, developing, testing, installing and maintaining large communications networks. Installs, tests, and operates communications software/hardware. Inspects communication facilities (inside/outside cable plant), troubleshoots connectivity and interoperability problems, and designs architectures to alleviate shortcomings.

Minimum Education: Bachelor’s Degree

Title:

Communications Engineer/Specialist III (Senior)

Minimum/General Experience: 10 years

Functional Responsibilities: Plans and leads large projects/tasks and supervises work of others. Develops, operates, and maintains voice, wireless, video, and data communications systems. Performs complex engineering or analytical tasks associated with technical areas within the communications function. Provides support in the translation of business requirements into telecommunications requirements, designs, and orders. Conducts in-depth engineering analysis of telecommunications alternatives in support of modernization efforts or telecommunications enhancement design; assists in analyzing network characteristics and components; documents communications system requirements; and performs predictive modeling in support of system maintenance and prototyping. Provides telecommunications user interface support. Provides technical direction and engineering knowledge for, or performs, communications activities including planning, designing, developing, testing, installing and maintaining large communications networks. Installs, tests, and operates communications software and hardware. Inspects communication facilities (inside/outside the cable plant), troubleshoots connectivity and interoperability problems, and designs alternative architectures to alleviate shortcomings.

Minimum Education: Bachelor’s Degree Title:

Communications Engineer/Specialist IV (Master)

Minimum/General Experience: 15 years

Functional Responsibilities: Provides technical leadership, performance management, and advisory assistance for solution implementation on major technology assignments. Develops, operates, and maintains voice, wireless, video, and data communications systems. Performs complex engineering or analytical tasks associated with technical areas within the communications function. Provides support in the translation of business requirements into telecommunications requirements, designs, and orders. Conducts in-depth engineering analysis of telecommunications alternatives in support of modernization efforts or telecommunications enhancement design; assists in analyzing network characteristics and components; documents communications system requirements; and performs predictive modeling in support of system maintenance and prototyping. Provides telecommunications user interface support. Provides technical direction and engineering knowledge for, or performs, communications activities including planning, designing, developing, testing, installing and maintaining large communications networks. Installs, tests, and operates communications software and hardware. Inspects communication facilities (inside/outside the cable plant), troubleshoots connectivity and interoperability problems, and designs alternative architectures to alleviate shortcomings.

Minimum Education: Master’s Degree Title:

Computer Technology Specialist III (Senior)

Minimum/General Experience: 10 years

Functional Responsibilities: Plans and leads large projects/tasks; supervises work of others as appropriate. Possesses and applies technical expertise to develop solutions and prepare deliverables. Conducts support or consulting activities in all phases of the systems development or engineering project life cycle, such as research, design, development, testing, modeling, simulating, training, and documentation. Provides advisory and assistance services with respect to state-of-the-art concepts, methodologies, frameworks, processes, and technologies. Performs feasibility, cyber-security, and performance engineering studies on integrated and standalone hardware, software, systems, or communications solutions. Supports specialized programming.

Minimum Education: Bachelor’s Degree

Title:

Configuration Management Specialist I (Entry)

Minimum/General Experience: 1 year

Functional Responsibilities: Provides configuration management planning. Describes provisions for configuration identification, change control, configuration status accounting, and configuration audits. Identifies and maintains the original configuration of requirements and design documentation. Responsible for configuration change control. Regulates the change process so that only approved and validated changes are incorporated into product documents and related software. Performs configuration audits, monitors trouble reports and change requests, evaluates and selects tools to automate the change control process, and provides status accounting support. Supports quality assurance process audits to verify that all baseline requirements have been met. Coordinates with users and developers on the release of new software versions. Establishes, operates, and maintains program documentation libraries.

Minimum Education: Bachelor’s Degree

Title:

Configuration Management Specialist II (Journeyman) Minimum/General Experience: 5 years

Functional Responsibilities: Possesses and applies technical expertise to develop solutions and prepare deliverables. Provides configuration management planning. Describes provisions for configuration identification, change control, configuration status accounting, and configuration audits. Identifies and maintains the original configuration of requirements and design documentation. Responsible for configuration change control. Regulates the change process so that only approved and validated changes are incorporated into product documents and related software. Performs configuration audits, monitors trouble reports and change requests, evaluates and selects tools to automate the change control process, and provides status accounting support. Supports quality assurance process audits to verify that requirements of all baselines have been met. Coordinates with users and developers on the release of new software versions. Establishes, operates, and maintains program documentation libraries.

Minimum Education: Bachelor’s Degree

Title:

Configuration Management Specialist III (Senior)

Minimum/General Experience: 10 years

Functional Responsibilities: Plans and leads large projects/tasks and supervises work of others.