IT-70 - Management Technology, Inc. - GS35F579GA

GSA

CATALOG

GSA Contract Number: GS35F579GA

Schedule 70; SIN 132-50 and SIN 132-51

July 28, 2017 through July 27, 2022

Management Technology, Inc.

2017 GSA Catalog

July 28, 2017 Page | 1 Use or disclosure of data contained on this sheet is subject to the restriction on the title page of this proposal

The Benefit of High Performance

The relationship between high performance and high cost is often a matter of making the right choice. When making a decision, you want to choose a company that is sensitive to both your information needs and bottom line. You want that choice to be MTI.

Our IT systems put you in touch with whatever you need to operate and manage your enterprise efficiently, effectively, and without financial restrictions.

We offer a wide array of technical benefits in the functional areas of:

Requirements Analysis/Risk Analysis CASE Tools and Structured Methodologies Performance Management and Capacity Planning Systems Integration and Design Software/Database Design and Development Documentation and Training Systems Engineering and Technical Assistance (SETA) System Conversion and Modernization Outsourcing and Consolidation Planning and Management Process Re-engineering Independent Verification and Validation (IV & V) Data Management and Document Imaging Microsoft Windows Services Thin Client Solutions E-Commerce Information Security

Whether it is a custom “turn-key” system or recommendation on how to enhance your existing technology investment, MTI delivers only one standard—Excellence.

Remember, superior performance does not have to be prohibitive because of high cost—if you make the right choice.

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KEY

M = Master’s Degree

B = Bachelor’s Degree

A = Associate’s Degree

H = High School Diploma

+2 = At Least 2 Years’ Experience

+3 = At Least 3 Years’ Experience

+4 = At Least 5 Years’ Experience

+7 = At Least 7 Years’ Experience

+8 = At Lease 8 Years’ Experience

+10 = At Least 10 Years’ Experience

$ = Hourly Rate

2ex = 1ed equals

2 years of experience may be substituted for one year of education; all other substitutions are on a 1-year for 1-year ration

Note: NSTE = No Substitution for Technical Experience

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Note: Directly related experience may be substituted for education on a one year for one year ratio.

Example 1: Four (4) years of directly related experience can substitute for a Bachelor’s Degree requirement.

Example 2: Two (2) years of directly related experience above a Bachelor’s Degree requirement and above the minimum experience can substitute for a Master’s Degree.

Ordering

The geographic scope of contract is the 48 contiguous states, the District of Columbia, Alaska, Hawaii, and the Commonwealth of Puerto Rico.

1. Agencies may use written orders, EDI orders, blanket purchase agreements, individual purchase orders, or task orders for ordering services under this contract. All orders must be accompanied by a performance-based statement of work that outlines at a minimum, the work to be performed, location of work, period of performance, deliverable schedule, applicable standards, acceptance criteria, and any special requirements (i.e., security clearances, travel, special knowledge, etc.).

2. MTI will submit a firm-fixed price or a ceiling price to provide the services outlined in the statement of work. The firm-fixed price shall be based on the hourly rates in the schedule contract and shall consider the mix of labor categories and level of effort required to perform the services described in the statement of work.

3. The firm-fixed price of the order should also include any travel costs or other incidental costs related to performance of the services ordered, unless the order provides for reimbursement of travel costs at the rates provided in the Federal Travel or Joint Travel Regulations.

4. Normal business hours are defined as a forty- (40) hour workweek from Monday thru Friday.

The hours expended exceeding forty (40) shall be billed at straight time, regardless of whether services are performed outside of normal business hours.

5. MTI shall commence performance of services on the date agreed upon with the ordering office.

6. The customer will be invoiced on a monthly basis following the commencement of the services order.

7. If the ordering agency is authorized to extend beyond their fiscal period, orders may be placed for more than (12) months, but may not extend beyond the contract period (July 27, 2022). Such extensions will be reflected in the period of performance in the statement of work.

8. For services to be performed at Government sites, the Government will furnish at a minimum appropriate work areas, access to copiers, telephones, and workstations.

For more information, or to order from our Schedule, please contact MTI 301-265-8900.

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Table of Contents

The Benefit of High Performance Ordering Table of Contents Analyst/Programmer Cable Installer Certified Novell Engineer Communications Specialist Computer & Communications Hardware/Software Expert Computer Graphics Specialist Computer Programmer Computer Systems Analyst Data Entry Operator Database Specialist Documentation Specialist Hardware Engineer III Hardware Specialist Help Desk Technician LAN Maintenance Technician LAN Manager LAN Technician Lead Analyst/Programmer Microsoft Certified Systems Engineer Microcomputer Specialist Network Engineer Office Automation Specialist Program Analyst Program Manager Program Manager Specialist Project Manager Production Control Specialist Senior Computer Graphics Specialist Senior Computer Programmer Senior Computer Systems Analyst Senior Data Entry Operator Senior Database Management Specialist Senior LAN Maintenance Technician Senior Microcomputer Specialist Senior Network Engineer Senior Software Engineer Senior Systems Analyst Senior Telecommunications Specialist Systems Analyst Systems Administrator Systems Programmer Subject Matter Expert 3 Subject Matter Expert 2 Subject Matter Expert 1 Technical Writer Training Manager

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Design, Software Engineering, and Management

Labor Category

Thru July 18

Base Yr.

Rate

Thru July 19 Opt Yr.

Rate

Thru July 20 Opt Yr.

Rate

Thru July 21 Opt Yr.

Rate

Thru July 22 Opt Yr.

Rate

Cable Installer $49.18 $50.02 $50.87 $51.73 $52.61

Certified Novell Engineer $93.35 $94.94 $96.55 $98.19 $99.86

Communications Specialist $51.10 $51.97 $52.85 $53.75 $54.66

Computer & Communications HW/SW Expert

$102.09 $103.83 $105.59 $107.39 $109.21

Computer Graphics Specialist $46.05 $46.83 $47.63 $48.44 $49.26

Hardware Engineer III $66.14 $67.26 $68.41 $69.57 $70.75

LAN Maintenance Technician $51.74 $52.62 $53.51 $54.42 $55.35

LAN Manager $96.41 $98.05 $99.72 $101.41 $103.13

LAN Technician $59.79 $60.81 $61.84 $62.89 $63.96

Microsoft Certified Systems Engineer

$106.11 $107.91 $109.75 $111.61 $113.51

Network Engineer $74.50 $75.77 $77.05 $78.36 $79.70

Project Manager $127.78 $129.95 $132.16 $134.41 $136.69

Senior Computer Graphics Specialist

$59.12 $60.13 $61.15 $62.19 $63.24

Senior LAN Maintenance Technician

$62.06 $63.12 $64.19 $65.28 $66.39

Senior Microcomputer Specialist $76.39 $77.69 $79.01 $80.35 $81.72

Senior Network Engineer $92.62 $94.19 $95.80 $97.42 $99.08

Senior Software Engineer $72.08 $73.31 $74.55 $75.82 $77.11

Senior Telecommunications Specialist

$96.22 $97.86 $99.52 $101.21 $102.93

Systems Administrator $50.85 $51.71 $52.59 $53.49 $54.40

Help Desk Services

July 18

Base Yr.

Rate

Thru July 19 Opt Yr.

Rate

Thru July 20 Opt Yr.

Rate

Thru July 21 Opt Yr.

Rate

Thru July 22 Opt Yr.

Rate

Hardware Specialist $66.13 $67.25 $68.40 $69.56 $70.74

Help Desk Technician $41.08 $41.78 $42.49 $43.21 $43.95

Microcomputer Specialist $54.06 $54.98 $55.91 $56.86 $57.83

Office Automation Specialist $40.85 $41.54 $42.25 $42.97 $43.70

Training Manager $67.92 $69.07 $70.25 $71.44 $72.66

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Systems and Software Development

July 18

Base Yr.

Rate

Thru July 19 Opt Yr.

Rate

Thru July 20 Opt Yr.

Rate

Thru July 21 Opt Yr.

Rate

Thru July 22 Opt Yr.

Rate

Analyst/Programmer $44.85 $45.61 $46.39 $47.18 $47.98

Computer Programmer $41.08 $41.78 $42.49 $43.21 $43.95

Computer Systems Analyst $62.13 $63.19 $64.26 $65.35 $66.46

Database Specialist $66.21 $67.34 $68.48 $69.64 $70.83

Lead Analyst/Programmer $47.89 $48.70 $49.53 $50.37 $51.23

Program Analyst $60.53 $61.56 $62.61 $63.67 $64.75

Senior Computer Programmer $94.52 $96.13 $97.76 $99.42 $101.11

Sr. Computer Systems Analyst $101.77 $103.50 $105.26 $107.05 $108.87

Sr. Database Management Specialist $83.95 $85.38 $86.83 $88.30 $89.81

Sr. Systems Analyst $142.30 $144.72 $147.18 $149.68 $152.23

Systems Analyst $88.60 $90.11 $91.64 $93.20 $94.78

Systems Programmer $81.82 $83.21 $84.63 $86.06 $87.53

Technical Writer $52.08 $52.97 $53.87 $54.78 $55.71

Information Systems Management

July 18

Base Yr.

Rate

Thru July 19 Opt Yr.

Rate

Thru July 20 Opt Yr.

Rate

Thru July 21 Opt Yr.

Rate

Thru July 22 Opt Yr.

Rate

Documentation Specialist $34.37 $34.95 $35.55 $36.15 $36.77

Program Manager Specialist $82.40 $83.80 $85.23 $86.67 $88.15

Program Manager $133.43 $135.70 $138.01 $140.35 $142.74

SME -1 $96.83 $98.48 $100.15 $101.85 $103.58

SME -2 $128.29 $130.47 $132.69 $134.94 $137.24

SME- 3 $138.18 $140.53 $142.92 $145.35 $147.82

IT Facilities Management

July 18

Base Yr.

Rate

Thru July 19 Opt Yr.

Rate

Thru July 20 Opt Yr.

Rate

Thru July 21 Opt Yr.

Rate

Thru July 22 Opt Yr.

Rate

Data Entry Operator $31.39 $31.92 $32.47 $33.02 $33.58

Production Control Specialist $55.62 $56.57 $57.53 $58.51 $59.50

Senior Data Entry Operator $40.45 $41.14 $41.84 $42.55 $43.27

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Analyst/Programmer

Minimum/General Experience:

Three (3) years of progressive experience in systems analysis and programming in a variety of environments. Three years of systems analysis and programming experience in client/server environments.

Functional Responsibility:

Under general supervision, performs assigned portions of system analysis, design, programming, documentation, and implementation of applications, which are administrative or business oriented in nature. Participates in all phases of software development with emphasis on the programming, testing, and acceptance phases. Applies standard business and data manipulation principles and methods to technical problems to arrive at automated solutions.

Designs and prepares technical reports and related documentation, charts, and graphs to record results.

Minimum Education/Experience

B + 3 1ex = 1ed

Government Site Hourly Rate

$44.85

Cable Installer

One (1) year performing installation of data and/or voice cabling.

Functional Responsibility:

Under close supervision, is responsible for the installation of various types of cabling to support voice or data networks. Typically reports to Telecommunications Technician, Sr. Network engineer, or other senior manager. Provides oral and written status reports of project activities.

Minimum Education/Experience

H + 1

NSTE

Government Site

$49.18

Certified Novell Engineer

Four (4) years of progressive desktop/network experience and 2 years of specialized experience in Novell LAN operating systems, associated peripherals, and application software.

Demonstrated experience in LAN management to include F/S script development, distributed backup strategies, license management, user support, and OA application support. One (1) year data communications experience with WANs and associated protocols. Must have experience in configuration of hubs, file servers, workstations, backup systems, and other peripherals.

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Functional Responsibility:

Is responsible for the managerial and technical administration of one or more LANs. Oversees activities including, software applications, telecommunications, calendaring/ scheduling systems, software licensing, email systems, gateway services and backup services. May be assigned as a Task Leader. When performing as Task Leader, provides the primary interface between the CR/ACR and the contractor. Authorized to commit the contractor on all technical and schedule issues within the scope of the Task Order. Responsible to develop, implement, and monitor progress of all Task Order project plans. Responsible to ensure the quality of services delivered. Provides supervision of subordinates to accomplish Task Order objectives.

Prepares task reports. When performing as Task Leader, reports to Group Manager.

Minimum Education/Experience

B + 4

NSTE

Government Site

$93.35

Communications Specialist

Three (3) to Six (6) years of general technical experience with 2 years of specific professional experience in telecommunication systems to include voice, data, and LAN/WAN.

Functional Responsibility:

Has responsibility for communication systems operations, analysis, design, and development.

Installs, implements, and maintains voice/data communication hardware and software in accordance with established procedures and specifications. Analyzes, isolates, and resolves communication problems to ensure system reliability and availability. Develops strategic planning for voice, data, video, and image communications. Assesses the latest technologies and provides innovative solutions to improve communication systems.

Minimum Education/Experience

B + 3 1ex = 1ed

Government Site

$51.10

Computer & Communications Hardware/Software Expert

Three (3) to seven (7) years with specific professional experience in analysis, design, and enhancement of the hardware and software infrastructures of computer networks and

LAN/WAN.

Functional Responsibility:

Provides direction on all phases of analysis, design, testing, implementation, and ongoing management of network infrastructure. Designs and optimizes network topologies and configuration; and plans installation, integration, and cutover of network components. Interfaces with other information systems management staff to coordinate software, hardware, and

July 28, 2017 Page | 9 Use or disclosure of data contained on this sheet is subject to the restriction on the title page of this systems capabilities including client/server architectures. Evaluates system performances to ensure adequate resources (hardware, software, and communications facilities) are available to meet customer requirements. Assesses new and existing systems software and recommends changes to improve efficiency and/or functionality. Tunes systems software, performs workload analysis and load balancing to optimize system efficiency. Performs authorized maintenance of a highly specialized nature on system software, compilers, assemblers, and utility systems.

Determines feasible hardware alternatives. Evaluates computer and communication systems in terms of capacity and capabilities and makes recommendations for improved utilization.

Prepares or directs preparation of reports concerning hardware. Prepares or participates in preparing functional requirements and specifications for hardware acquisitions.

Minimum Education/Experience

B + 3 2ex = 1ed

Government Site

$102.09

Computer Graphics Specialist

One (1) year in computer graphics or CAD/CAM drafting with specialized experience in the design and production of desktop publishing documents using the latest software and hardware tools.

Functional Responsibility:

Works under direct supervision in the design and production of diagrams, flowcharts, presentations, and desktop publishing projects (i.e., newsletters, posters, brochures, etc.).

Assists in the development of professional documents, reports, specifications, and system design documents.

Minimum Education/Experience

A + 1 1ex = 1ed

Government Site

$46.05

Computer Programmer

Three (3) years of computer programming experience. Experience in using up-to-date software engineering methods, configuration management and software quality assurance methods. Has specialized experience in developing and maintaining conventional programs on medium to larger computer systems. Uses standard procedures and detailed specifications and appropriate programming language(s). Has demonstrated experience in developing software systems for personal computers using spreadsheets, database management systems, graphics packages, and communications software, and knowledge of current operating systems software.

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Under general supervision, analyzes systems requirements and design specifications; and develops diagrams and logic charts. Translates detailed design into computer programs.

Tests, debugs, and refines the computer programs to produce the required products. Prepares required documentation to include both program and user level documentation. Enhances programs to reduce execution time or improve efficiency. Assists junior programmers as required ensuring program deadlines are met. Follows guidance established in standards.

Maintain systems, which may be implemented on mainframe(s), minicomputer(s), or microcomputer(s). Participates in and conducts structured project reviews (walk-through).

Uses standard procedures and detailed specifications to develop programs, modify interrelationships of files and records, diagnose and correct errors, test and document work, and write computer operator instructions.

Minimum Education/Experience

B + 3 1ex = 1ed

Government Site

$41.08

Computer Systems Analyst

Three (3) years of experience in overall system analyses, design and development. Has demonstrated experience in software quality assurance. Two years demonstrated expertise using a variety of applicable DBMS’, operating environments and development languages

Functional Responsibility:

Supports a senior computer systems analyst on highly complex and diverse tasks. Performs systems analysis, design, programming, documentation, and implementation of applications.

Participates in all phases of software development with emphasis on the planning, analysis, testing, and acceptance phases. Applies standard business and data manipulation principles and methods to technical problems to arrive at automated solutions. Designs and prepares technical reports and related documentation, and charts and graphs to record results.

Develops and designs software/database systems including client/server, multiple hardware platforms and multiple software systems.

Minimum Education/Experience

B + 3 1ex = 1ed

Government Site

$62.13

Data Entry Operator

Minimum One (1) year of administrative and technical experience in maintaining and inputting data for identified systems or databases. Possesses knowledge of information processing and associated tolls.

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Analyzes and inputs data into databases using prescribed methods. Responsible for quality control which entails associated research and resolution of data discrepancies. Maintains all required records including, but not limited to, management reports, logs, etc.

Minimum Education/Experience

H+1

NSTE

Government Site

$31.39

Database Specialist

Three (3) years of experience in providing installation, maintenance, and administration of system software and/or databases in a mainframe or client-server environment.

Function Responsibility:

Is responsible for quality control and auditing of databases to ensure accurate and appropriate use of data. Provides database support for mainframe and/or client-server systems. Plans and coordinates a new requirement with application development staff and develops design of complex hierarchical and relational databases. Creates, modifies, deletes, reorganizes, and performs backup and restoration of database files as required. Monitors database performance, resolves problems, performs fine-tuning, and recommends changes to improve efficiency.

Establishes and maintains database security. Works directly with users of data to resolve data conflicts and inappropriate data usage. Identifies opportunities for effectively satisfying customer information needs through automation. Directs the maintenance and use of data dictionaries.

Minimum Education/Experience A + 3 2ex = 1ed

Government Site

$66.21

Documentation Specialist

One (1) year of specialized experience in the preparation, compilation, and maintenance of complex IT related documentation such as system specifications, feasibility studies, and functional descriptions using automated word processing machines or text editor systems.

Functional Responsibility:

Using technical material prepared by programmers and analysts prepares IT documentation as required. Prepares documentation in accordance with established standards and style guidelines. Utilizes the latest word processing and desktop publishing software to develop quality and uniform documents. Proofreads entered material and corrects errors. Conducts a final quality assurance check of all documents. Maintains documentation library with the use of

July 28, 2017 Page | 12 Use or disclosure of data contained on this sheet is subject to the restriction on the title page of this an automated tracking system. Develops documentation review procedures. Upon proper requests, releases documentation. Records releases and returns; and inspects returned documentation for damage or excessive wear to determine a need for replacement.

Minimum Education/Experience

A + 1 1ex = 1ed

Government Site

$34.37

Hardware Engineer III

Five (5) years of experience analyzing/specifying hardware requirements. Three years of experience with one or more of the following: IBM or equivalent mainframe, peripherals, and

PCs.

Functional Responsibility:

Reviews systems in terms of capabilities and makes recommendations for improved utilization.

Prepares or participates in preparing functional requirements and specifications for hardware acquisition. Analyzes hardware interface/integration requirements. Performs assessments of new hardware and provides recommendations on feasible hardware alternatives. Conducts site surveys and identifies site requirements for installation and implementation. Integrates hardware components including computers, peripherals, printers, and telecommunications devices.

Minimum Education/Experience

B + 5 1ex = 1ed

Government Site

$66.14

Hardware Specialist

Five (5) years of experience analyzing/specifying hardware requirements. Three years of experience with one or more of the following: IBM or equivalent mainframe, peripherals, and

PCs.

Functional Responsibility:

Reviews systems in terms of capabilities and makes recommendations for improved utilization.

Prepares or participates in preparing functional requirements and specifications for hardware acquisition. Analyzes hardware interface/integration requirements. Performs assessments of new hardware and provides recommendations on feasible hardware alternatives. Conducts site surveys and identifies site requirements for installation and implementation. Integrates hardware components including computers, peripherals, printers, and telecommunications devices.

Minimum Education/Experience

B + 5 1ex = 1ed

Government Site

$66.13

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Help Desk Technician

Three (3) to seven (7) years of help desk operations and problem resolutions experience.

Functional Responsibility:

Under immediate direction of the Help Desk Manager or senior Help Desk personnel, responds to and diagnoses problems through discussions with users. Uses an automated problem management system as a tool to receive customer trouble reports, then identifies, isolates, and resolves the problem(s). Typically is able to resolve less complex problems immediately, while more complex problems are escalated to second level support (e.g., microcomputer specialist, LAN Technician, etc.). Tracks and manages trouble report until problem is resolved for closure.

Minimum Education/Experience

B + 3 1ex = 1ed

Government Site

$41.08

LAN Maintenance Technician

Two (2) years of progressive technical maintenance experience in a LAN operational and maintenance support environment.

Functional Responsibility:

Under minimal supervision from LAN Manager, provides on call, routine and preventive maintenance support for LAN workstations, servers, printers, cable plant, and other network hardware and software components in accordance with maintenance procedures and OEM specifications. Provides Help Desk assistance in the resolution of customer problems that includes troubleshooting, diagnostic testing, problem isolation, and repair/closure. Performs work requests for workstation connection, configuration, integration, and testing. Participates in

LAN upgrades/enhancements that includes installation and checkout; integration and testing;

acceptance testing; and cutover to operation.

Minimum Education/Experience

B + 2 1ex = 1ed

Government Site

$51.74

LAN Manager

Four (4) years of progressive LAN/WAN network experience. Two years of specialized experience in LAN operating systems (e.g., Novell, Microsoft NT, Banyan Vines, OS/2, etc.) and application software. Has demonstrated experience in LAN management. One year of

July 28, 2017 Page | 14 Use or disclosure of data contained on this sheet is subject to the restriction on the title page of this experience in data communications, WAN, and associated protocols. Must have experience in configuration of hubs, file servers, workstations, backup systems, and other communications peripherals.

Functional Responsibility:

Has the responsibility for the managerial and technical administration of one or more LANs.

Develops Operational and Maintenance Procedures and oversee the implementation of those procedures that include: network operations; network performance monitoring; Help Desk

Operations/Customer Support Services (e.g., problem solving, training, development of users manuals); Email management; software licensing; application upgrades; and system availability, maintenance, and backup/disaster recovery. Manages inventory control for spare parts, repair items, and long-lead items provisioning. Utilizes configuration management processes to track and document network changes (e.g., upgrades, software releases, and hardware revisions).

Ensures that security is maintained according to security requirements.

Minimum Education/Experience

B + 6 1ex = 1ed

Government Site

$96.41

LAN Technician

Requires a minimum of two (2) years of experience in PC/LAN communications hardware/ software support.

Functional Responsibility:

Monitors and responds to technical control facility hardware and software problems utilizing hardware and software testing tools and techniques. May interface with vendor support service groups to ensure proper escalation during outages or periods of degraded system performance.

May assist with installation of terminals and associated hardware. May provide LAN server support. Requires strong knowledge of PC/LAN communications hardware/software, in multi-protocol environment, and network management software.

Minimum Education/Experience

B + 2 2ex = 1ed

Government Site

$59.79

Lead Analyst/Programmer

Six (6) years of progressive experience in systems analysis/programming in a variety of environments. Three years of systems analysis and programming experience in client/server environments.

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Oversees (and/or performs) development of IT systems to improve information processing.

Develops plans for major systems analyses/programming projects. Defines technical specifications and tasks to be performed by team members, providing guidance and assistance, coordinating output and ensuring the technical adequacy of the end product. Designs and execute testing and final implementation of programs/task and corrects faulty program or system logic prior to production implementation. Develops timetables, milestones, and other coordination controls to ensure the integrity of all assigned projects and their implementation phases-accomplishes programming assignments by independently developing, compiling, executing and modifying complex programs and utilizing programming languages and specialized vendor packages (e.g., “C”, JCL, COBOL, Natural, etc.

Minimum Education/Experience

B + 6 1ex = 1ed

Government Site

$47.89

Microsoft Certified Systems Engineer

Minimum of four (4) years of progressive desktop/network experience and two (2) years of specialized experience in LAN operating systems, associated peripherals, and application software and a current MCSE Certification. Demonstrated experience in LAN management to include F/S script development, distributed backup strategies, license management, user support, OA application support and management. One (1) year data communications experience with WANs and associated protocols. Must have experience in configuration of hubs, file servers, workstations, backup systems, and other peripherals.

Is responsible for the managerial and technical administration of one or more LANs. Oversees activities including, software applications, telecommunications, calendaring/scheduling systems, software licensing, email systems, gateway services and backup services. May be assigned as a Task Leader. When performing as Task Leader, provides the primary interface between the

CR/ACR and the contractor. Authorized to commit the contractor on all technical and schedule issues within the scope of the Task Order. Responsible to develop, implement, and monitor progress of all Task Order project plans. Responsible to ensure the quality of services delivered. Provides supervision of subordinates to accomplish Task Order objectives. Prepares task reports. When performing as Task Leader, reports to Group Manager.

Minimum Education/Experience

B + 4

NSTE

Government Site

$106.11

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Microcomputer Specialist

Have one (1) to three (3) years of experience in the installation, operations, and maintenance of microcomputers.

Functional Responsibility:

Under supervision, provides operations, installation, and maintenance support of microprocessor based computer systems. Receives, configures, and tests new or repaired microcomputers, associated hardware, and software upgrades. Connects, configures, integrates, and tests PCs and workstations onto the network. Assists end-users, computer operators, analysts, and others in diagnosing run failures in the microcomputer’s program operations. Pinpoints and rectifies the problems whether in the hardware or software area.

Trains end-users on the various pieces of computer hardware and software involved in the various application programs that he/she utilizes. Conducts general repair of PCs. Works on moderately complex applications. Confers with end users to determine types of hardware and software required. Writes programs or selects appropriate off-the-shelf software to modify to fulfill requirements. Maintains and interfaces with appropriate protocols and communications software.

Minimum Education/Experience

H + 1

Government Site

$54.06

Network Engineer

Six (6) to eight (8) years of experience in network design and technical support of LAN/WAN.

Functional Responsibility:

Is responsible for network operations, design, engineering, and development. Under general direction, conducts site surveys and requirements analysis. Develops conceptual and detailed designs of the network for network development and enhancement. Develops specifications and assists in appropriate software and hardware acquisitions, installation, and implementation to operations. Monitors and maintains advanced communications equipment and telecommunications services. Ensures network availability and reliability. Participates in troubleshooting network and workstation problems and outages. Configures and manages network hardware and software resources—such as servers, printers, electronic mail systems, concentrators, and hubs for maximum efficiency. Provides protocol and connectivity support to developers of client/server applications. Implements, tests, and maintains network disaster recovery plan(s). Develops, monitors, and maintains utilities and procedures to perform periodic maintenance, backups, shutdowns, recoveries, and diagnostics. Evaluates, recommends, and installs software and hardware to facilitate and monitor network throughput and control load balancing.

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B + 6 1ex = 1ed

Government Site

$74.50

Office Automation Specialist

Three (3) progressive years of experience in office automation equipment and electronic information transfer.

Functional Responsibility:

Under direct supervision, provides technical support for office automation and electronic information transfer. Designs LANs of mini/micro computers for office settings, coordinates the manufacturer’s installation, and ensures all systems perform as ordered. Provides detailed assistance in maintenance, administration, and operation of software. Performs detailed comparisons of various office automation approaches.

Minimum Education/Experience

A + 3 1ex = 1ed

Government Site

$40.85

Program Analyst

Five (5) years of specialized experience in the development and monitoring of corporate/division procedures designed to provide management control of system development activities, including analysis procedures and policies.

Functional Responsibility:

Develops, implements, and monitors policies, and procedures. Analyzes areas of concerns and presents feasible alternatives and recommendations based on thorough research and analysis.

Collects, compiles, and assembles data for financial and analytical reports.

Minimum Education/Experience

B + 5 1ex = 1ed

Government Site

$60.53

Program Manager

Ten (10) years of general technical experience in one, or more, of the following: Systems management, application/DB design/development, Tele/data-communications design/support, distributed systems, information engineering, etc. Six years of specific professional experience in direct management of hybrid skills across multi-project/multi-task program assignments.

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Manages significant programs involving multiple task orders and projects, as well as disparate personnel locations. Serves as the primary point-of-contact with Customer management and is responsible for overall program performance. Organizes, directs, and coordinates management and execution of all technical and program activities to include customer resources. Shall have demonstrated information technology expertise and communication skills to be able to interface with all levels of management. Simultaneously plans and manages the transition of several highly technical projects. Establishes and alters, as necessary, management structure to effectively direct program/technical support activities. Meets with customer management officials regarding the status of specific program or technical activities and problems, issues or conflicts regarding resolution. Provides high-level task/resource reports using commercially available tools.

Minimum Education/Experience

M + 10 1ex = 1ed

Government Site

$133.43

Program Manager Specialist

Ten (5) years of general technical experience in one, or more, of the following: Systems management, application/DB design/development, Tele/data-communications design/support, distributed systems, information engineering, etc. Three years of specific professional experience in direct management of hybrid skills across multi-project/multi-task program assignments.

Functional Responsibility:

Provides leadership in the management and administration of tasks. Assist management with significant programs involving multiple task orders and projects, as well as disparate personnel locations. May serves as the primary or secondary point-of-contact with Customer management. Organizes, directs, and coordinates management and execution of all technical and program activities to include customer resources. Shall have demonstrated information technology expertise and communication skills to be able to interface with all levels of management. Simultaneously plans and manages the transition of several highly technical projects. Establishes and alters, as necessary, management structure to effectively direct program/technical support activities. Meets with customer management officials regarding the status of specific program or technical activities and problems, issues or conflicts regarding resolution. Provides high-level task/resource reports using commercially available tools.

Minimum Education/Experience

M + 10 1ex = 1ed

Government Site

$82.40

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Project Manager

Ten (10) years of technical and/or managerial experience in information technology (IT) and communication systems which includes general technical experience in one, or more, of the following: systems management, application/DB design/development, tele/data-communications design/support, distributed systems, information engineering, etc. Has specific professional experience in direct management of technical personnel.

Functional Responsibility:

Provides leadership in the management and administration of project tasks. Conducts the day-to-day management of project tasks and personnel to include customer resources. Provides administrative directions to contract personnel. Exercises full corporate authority to recruit, hire, terminate personnel and commit corporate resources. Establishes or improves procedures controls where necessary to ensure that all services meet schedules. Supervises all staff efforts. Assigns duties to subordinates and ensures that assignments are completed as directed. Develops detailed work plans and schedules. Redirects resources as necessary to complete tasking in accordance with project milestones. Enforces work standards and reviews/resolves discrepancies to ensure contract compliance in addition to performing quality checks of all work products. Interfaces with contract Program Manager as well as client management personnel. Provides oral and written status reports of project activities.

Minimum Education/Experience

B + 10 2ex = 1ed

Government Site

$127.78

Production Control Specialist

Five (5) years of general technical experience. Three (3) years of specific professional experience in direct management/supervision of production control personnel in a production control-computing environment. Operational knowledge of one, or more, of the following: IBM

(MVS/VM/JES/TSO/JCL); DEC (VMS/DCL/UNIX); Or Multi-server distributed systems.

Functional Responsibility:

Primary responsibility is for all production requirements and scheduling. Ensures that the facility is adequately staffed and organized and has responsibility for the overall quality of operational output. Participates in development of new production procedures, modifications to existing systems. Responsible for the timeliness and integrity of all scheduled administrative processing. Prepares all Production Control reports including workload status and systems performance and utilization reports. Provides direct supervision to subordinate personnel.

Implements, monitors and assists in cross training programs between production control and terminal operations staff.

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B + 5 1ex = 1ed

Government Site

$55.62

Senior Computer Graphics Specialist

Two (2) years in computer graphics or CAD/CAM drafting. This shall include the design and production of desktop publishing projects, graphic projects, or Web Pages development.

Functional Responsibility:

Works independently in the design and production of complex desktop publishing projects (i.e., scientific reports, brochures, promotional material, etc.). Creates and modifies content to be placed on web sites using various Internet tools and interfaces (e.g., HTML, etc.)

Minimum Education/Experience

A + 2 1ex = 1ed

Government Site

$59.12

Senior Computer Programmer

Has four (4) years computer programming experience. Has demonstrated experience in programming on-line interactive systems or programming in the modification or development of applications systems. Experience in using up-to-date software engineering methods, configuration management and software quality assurance methods.

Functional Responsibility:

Provides task oversight and training to subordinate programmers. Uses standard procedures and detailed specifications to develop programs, modify interrelationships of files and records, diagnose and correct errors, test and document work, and write computer operator instructions.

Develops program specifications, including the approach to the program design or modification involved, and carries the assignment through to completion with a minimum of technical guidance. Develops detailed systems documentation and operating instructions necessary for the implementation of completed assignments and as a basis for future modifications. Serves as the lead programmer. Accomplishes programming assignment by independently developing, compiling, executing and modifying programs using programming language.

Minimum Education/Experience

B + 4 1ex = 1ed

Government Site

$94.52

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Senior Computer Systems Analyst

Six (6) years of experience in overall system analysis, design and development. Has demonstrated experience in software project management, configuration management, and software quality assurance. Three years demonstrated expertise using a variety of applicable

DBMS’, operating environments and development languages.

Functional Responsibility:

Manage software and/or database projects including configuration management and quality assurance. Develops and designs software/database systems including client/server, multiple hardware platforms and multiple software systems. Directs and participates in all phases of software development with emphasis on the planning, analysis, testing, and acceptance phases. Serves as the lead analyst. Applies higher-level data manipulation methods to difficult technical problems to arrive at automated solutions. Design charts and graphs to records result.

Develops and designs software systems including client/server, multiple hardware platforms, and multiple software systems. Possesses significant experience in database normalization and optimization tuning.

Minimum Education/Experience

M + 6 1ex = 1ed

Government Site

$101.77

Senior Data Entry Operator

Minimum Two (2) years of administrative and technical experience in maintaining and inputting data for identified systems or databases. Possesses a broad knowledge of information processing and associated tolls.

Functional Responsibility:

Analyzes processes and inputs data into databases using prescribed methods. Produces procedural documentation and preformatted reports as required. Responsible for quality control which entails associated research and resolution of data discrepancies. Maintains all required records including, but not limited to, management reports, logs, etc. May be assigned as a

Task Leader. When performing as Task Leader, provides the primary interface between the

CR/ACR and the contractor. Authorized to commit the contractor on all technical and schedule issues within the scope of the Task Order. Responsible to develop, implement, and monitor progress of all Task Order project plans. Responsible to ensure the quality of services delivered. Provides supervision of subordinates to accomplish Task Order objectives. Prepares task reports. When performing as Task Leader, reports to Group Manager.

Minimum Education/Experience

H + 2

NSTE

Government Site

$40.45

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Senior Database Management Specialist

Five (5) years of installation, administration, and management support of databases in a mainframe or client-server environment.

Function Responsibility:

Plans and coordinates a new requirement with application development staff and advises project team on the design of complex hierarchical and relational databases. Designs, implements, and maintains complex databases, access methods, access time, device allocation, validation checks, organization, protection and security, documentation, and statistical methods. Creates, modifies, deletes, reorganizes, and performs backup and restoration of database files, as required. Monitors database performance, resolve problems, performs fine-tuning, and recommends changes to improve efficiency. Establishes and maintains database security.

Minimum Education/Experience

B + 5 2ex = 1ed

Government Site

$83.95

Senior LAN Maintenance Technician

Four (4) years of progressive technical maintenance experience in a LAN operational and maintenance support environment.

Functional Responsibility:

Serves as the lead specialist on LAN maintenance issues. Provides direction and high-level technical assistance to other Maintenance Technicians. Provides on demand, routine, and preventive maintenance support for LAN workstations, servers, printers, cable plant, and other network hardware and software components. Assists in the development of maintenance procedures that are in accordance with OEM specifications. Provides maintenance support to

Help Desk operations in troubleshooting, isolation, and resolution of customer problems.

Participates in LAN upgrades/enhancements that include installation and checkout; integration and testing; acceptance testing; and cutover to operation. Monitors and responds to hardware and software problems utilizing hardware and software testing tools and techniques. Interfaces with system vendor support representatives to ensure proper escalation during outages or periods of degraded system performance. Assists with installation of terminals and associated hardware when necessary.

Minimum Education/Experience

B + 4 2ex = 1ed

Government Site

$62.06

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Senior Microcomputer Specialist

Three (3) to Six (6) years of experience in the installation, operation, and maintenance of microcomputers (PCs and workstations).

Functional Responsibility:

Provides operations, installation, and maintenance support of microprocessor based computer systems. Serves as the lead specialist and manages a team of specialists in the installation, operation, and repair of microcomputers. Receives, configures, and tests new or repaired microcomputers, associated hardware, and software upgrades. Connects, configures, integrates, and tests PCs and workstations onto the network. Assists end-users, computer operators, analysts, and others in diagnosing run failures in the microcomputer’s program operations. Pinpoints and rectifies the problem whether in the hardware or software area.

Trains end-users in understanding the various pieces of computer hardware and software involved in the various application programs to which he/she uses. Confers with end-users to determine types of hardware and software required. Has the ability to work on moderately complex applications. Writes programs or selects appropriate off-the-shelf software to modify to fulfill customer requirements. Maintains and interfaces with appropriate protocols and communications protocols

Minimum Education/Experience

B + 3 1ex = 1ed

Government Site

$76.39

Senior Network Engineer

Has eight (8) years’ experience in overall network design and technical support of LAN/WAN with three (3) years data communications experience with TCP/IP and IPX protocols, and

WANs. Has demonstrated experience in network engineering and management of multi-host/multi-server network environments.

Provides expertise in the design, acquisition, installation and implementation of multi-host/multi-server network environments. Participates as a senior member of a network engineering team for the operations, design, engineering, and development of LANs/WANs. Participates in site surveys and requirements analysis. Develops conceptual and detailed network designs.

Develops specifications and assists in appropriate software and hardware acquisition. Serves as the lead specialist on all network issues. Provides direction and high-level technical assistance to other network engineers. Reports on evaluation of advanced communications equipment, network software, telecommunication services, operating systems, and protocols.

Configures and manages network hardware and software resources, such as servers, printers, July 28, 2017 Page | 24 Use or disclosure of data contained on this sheet is subject to the restriction on the title page of this electronic mail systems, concentrators, and hubs for maximum efficiency. Provides protocol and connectivity support to developers of client/server applications. Investigates and establishes access-security methods and policies to prevent unauthorized access. Develops, implements, tests, and maintains network disaster recovery plan(s).