MAS - Netizen Corporation - GS35F578GA

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Federal Supply Schedule GS35F578GA Federal contract IDV
Contract number
GS35F578GA
Issued by
GSA Federal Acquisition Service

About this file

This is a federal supply schedule price list for information technology professional services. Netizen Corporation was awarded contract number GS35F578GA on July 28, 2022, with a potential value of $29.2 million. The contract runs through July 27, 2027.

The price list covers 54 labor categories across multiple special item numbers, including cybersecurity, IT project management, systems engineering, and health IT. It provides fixed hourly or daily rates for each category that increase incrementally each year of the contract period. Services include cybersecurity engineering, documentation, systems analysis, software development, network administration, and test and evaluation.

Netizen Corporation Pricelist and/or Vendor Terms and Conditions for GS35F578GA, a Federal Supply Schedule awarded to Netizen Corporation, under Information Technology Schedule 70 (IT-70)

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GENERAL SERVICES ADMINISTRATION

Federal Acquisition Service Authorized Federal Supply Schedule FSS Price List

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order is available through GSA Advantage!™, a menu-driven database system. The INTERNET address for GSA Advantage!™ is: GSAAdvantage.gov.

Multiple Award Schedule (MAS) Federal Supply Group: Professional Services Contract Number: GS-35F-578GA For more information on ordering go to the following website: https://www.gsa.gov/schedules.

Contract period: July 28, 2022 - July 27, 2027

NETIZEN CORPORATION

4905 Tilghman St. Ste #210 Allentown, PA 18104 Website: www.netizen.net Phone: 800-450-1773

Contract Administration:

Michael Hawkins mhawkins@netizencorp.com

Business size: Small, Service Disabled Veteran Owned Small Business, SBA Certified Small Disadvantaged Business

Price list current as of Modification #: PO-0013; Effective 3/9/2022

CUSTOMER INFORMATION

1a. Table of awarded special item number(s) with appropriate cross-reference to item descriptions and awarded price(s).

SIN
Description
54151HACS
Highly Adaptive Cybersecurity Services (HACS)
54151S
IT Professional Services
54151HEAL
Health Information Technology Professional Services
OLM
Order-Level Materials (OLMs)

1b. Identification of the lowest priced model number and lowest unit price for that model for each special item number awarded in the contract. This price is the Government price based on a unit of one, exclusive of any quantity/dollar volume, prompt payment, or any other concession affecting price. Those contracts that have unit prices based on the geographic location of the customer, should show the range of the lowest price, and cite the areas to which the prices apply. See Page 4

1c. If the Contractor is proposing hourly rates, a description of all corresponding commercial job titles, experience, functional responsibility and education for those types of employees or subcontractors who will perform services shall be provided. If hourly rates are not applicable, indicate “Not applicable” for this item. – Page 7

2. Maximum order: $500,000

3. Minimum order: $100

4. Geographic coverage (delivery area). Domestic (48 States, DC)

5. Point(s) of production (city, county, and State or foreign country). N/A

6. Discount from list prices or statement of net price. Government Net Prices (discounts already deducted.)

7. Quantity discounts: 5% on sales over $10,000,000

8. Prompt payment terms. Information for Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions. Net 30 days

9. Foreign items (list items by country of origin). Not Applicable

10a. Time of delivery. (Contractor insert number of days.) Contact Contractor

10b. Expedited Delivery. Items available for expedited delivery are noted in this price list. Contact Contractor

10c. Overnight and 2-day delivery. Contact Contractor

10d. Urgent Requirements. Contact Contractor

11. F.O.B. point(s). Destination

12a. Ordering address(es).

NETIZEN CORPORATION

4905 Tilghman Street, Suite 210 Allentown, PA 18104

12b. Ordering procedures: For supplies and services, the ordering procedures, information on Blanket Purchase Agreements (BPA’s) are found in Federal Acquisition Regulation (FAR) 8.405-3.

13. Payment address(es).

NETIZEN CORPORATION

4905 Tilghman Street, Suite 210 Allentown, PA 18104

14. Warranty provision. Standard Commercial Warranty Terms & Conditions

15. Export packing charges, if applicable. Not Applicable

16. Terms and conditions of rental, maintenance, and repair (if applicable). Not Applicable

17. Terms and conditions of installation (if applicable). Not Applicable

18a. Terms and conditions of repair parts indicating date of parts price lists and any discounts from list prices (if applicable). Not Applicable

18b. Terms and conditions for any other services (if applicable). Not Applicable

19. List of service and distribution points (if applicable). Not Applicable

20. List of participating dealers (if applicable). Not Applicable

21. Preventive maintenance (if applicable). Not Applicable

22a. Special attributes such as environmental attributes (e.g., recycled content, energy efficiency, and/or reduced pollutants). Not Applicable

22b. If applicable, indicate that Section 508 compliance information is available for the information and communications technology (ICT) products and services and show where full details can be found (e.g. contractor's website or other location.) ICT accessibility standards can be found at: https://www.Section508.gov/." - N/A

23. UNIQUE ENTITY IDENTIFIER (UEI) Number. G721JWX7HGQ1

24. Notification regarding registration in System for Award Management (SAM) database. Contractor registered and active in SAM

LABOR CATEGORY RATES GSA SCHEDULE CONTRACT

(All rates below include IFF)

SIN
LCAT
7/28/2022-7/27/2023
7/28/2023-7/27/2024
7/28/2024-7/27/2025
7/28/2025-7/27/2026
7/28/2026-7/27/2027
54151HACS
Cybersecurity Engineer II
$146.34
$149.27
$152.26
$155.31
$158.42
54151HACS
Cybersecurity Engineer III
$185.02
$188.72
$192.49
$196.34
$200.27
54151HACS
Documentation Specialist II
$98.35
$100.32
$102.33
$104.38
$106.47
54151HACS
Documentation Specialist III
$112.38
$114.63
$116.92
$119.26
$121.65
54151HACS
Information Security Specialist II
$117.22
$119.56
$121.95
$124.39
$126.88
54151HACS
Information Security Specialist III
$149.65
$152.64
$155.69
$158.80
$161.98
54151HACS
Project Manager II
$147.49
$150.44
$153.45
$156.52
$159.65
54151HACS
Project Manager III
$201.10
$205.12
$209.22
$213.40
$217.67
54151HACS
Systems Engineer I
$105.38
$107.49
$109.64
$111.83
$114.07
54151HACS
Systems Engineer II
$139.89
$142.69
$145.54
$148.45
$151.42
54151HACS
Systems Engineer III
$174.84
$178.34
$181.91
$185.55
$189.26
54151S
Cybersecurity Engineer II
$146.34
$149.27
$152.26
$155.31
$158.42
54151S
Cybersecurity Engineer III
$185.02
$188.72
$192.49
$196.34
$200.27
54151S
Documentation Specialist II
$98.34
$100.31
$102.32
$104.37
$106.46
54151S
Documentation Specialist III
$112.37
$114.62
$116.91
$119.25
$121.64
54151S
Information Security Specialist II
$117.22
$119.56
$121.95
$124.39
$126.88
54151S
Information Security Specialist III
$149.63
$152.62
$155.67
$158.78
$161.96
54151S
Project Manager II
$147.49
$150.44
$153.45
$156.52
$159.65
54151S
Project Manager III
$201.10
$205.12
$209.22
$213.40
$217.67
54151S
Systems Engineer I
$105.38
$107.49
$109.64
$111.83
$114.07
54151S
Systems Engineer II
$139.89
$142.69
$145.54
$148.45
$151.42
54151S
Systems Engineer III
$174.82
$178.32
$181.89
$185.53
$189.24
54151HEAL
Health IT Cybersecurity Engineer II
$146.34
$149.27
$152.26
$155.31
$158.42
54151HEAL
Health IT Cybersecurity Engineer III
$185.02
$188.72
$192.49
$196.34
$200.27
54151HEAL
Health IT Documentation Specialist II
$98.34
$100.31
$102.32
$104.37
$106.46
54151HEAL
Health IT Documentation Specialist III
$112.37
$114.62
$116.91
$119.25
$121.64
54151HEAL
Health IT Information Security Specialist II
$117.22
$119.56
$121.95
$124.39
$126.88
54151HEAL
Health IT Information Security Specialist III
$149.63
$152.62
$155.67
$158.78
$161.96
54151HEAL
Health IT Project Manager II
$147.49
$150.44
$153.45
$156.52
$159.65
54151HEAL
Health IT Project Manager III
$201.10
$205.12
$209.22
$213.40
$217.67
54151HEAL
Health IT Systems Engineer I
$105.38
$107.49
$109.64
$111.83
$114.07
54151HEAL
Health IT Systems Engineer II
$139.89
$142.69
$145.54
$148.45
$151.42
54151HEAL
Health IT Systems Engineer III
$174.82
$178.32
$181.89
$185.53
$189.24
54151HACS, 54151S
End User Support Technician II
$68.53
$69.90
$71.30
$72.73
$74.18
54151HACS, 54151S
End User Support Technician III
$80.73
$82.34
$83.99
$85.67
$87.38
54151HACS, 54151S
Systems Administrator I
$109.24
$111.42
$113.65
$115.92
$118.24
54151HACS, 54151S
SME I
$139.47
$142.26
$145.11
$148.01
$150.97
54151HACS, 54151S
Network Engineer III
$139.47
$142.26
$145.11
$148.01
$150.97
54151HACS, 54151S
Systems Analyst II
$139.76
$142.56
$145.41
$148.32
$151.29
54151HACS, 54151S
SME III
$205.42
$209.53
$213.72
$217.99
$222.35
54151HACS, 54151S
Software Developer V
$228.21
$232.77
$237.43
$242.18
$247.02
54151HACS, 54151S
Software Developer I
$55.78
$56.90
$58.04
$59.20
$60.38
54151HACS, 54151S
Network Administrator I
$99.12
$101.10
$103.12
$105.18
$107.28
54151HACS, 54151S
Software Developer III
$126.79
$129.33
$131.92
$134.56
$137.25
54151HACS, 54151S
Systems Analyst IV
$205.40
$209.51
$213.70
$217.97
$222.33
54151HACS, 54151S
Systems Engineer IV
$205.40
$209.51
$213.70
$217.97
$222.33
54151HACS, 54151S
Information Security Specialist IV
$205.40
$209.51
$213.70
$217.97
$222.33
54151HACS, 54151S
SME II
$177.50
$181.05
$184.67
$188.36
$192.13
54151HACS, 54151S
Network Engineer IV
$158.44
$161.61
$164.84
$168.14
$171.50
54151HACS, 54151S
Systems Administrator IV
$205.40
$209.51
$213.70
$217.97
$222.33
54151HACS, 54151S
Systems Administrator III
$165.97
$169.29
$172.68
$176.13
$179.65
54151HACS, 54151S
Network Engineer V
$205.40
$209.51
$213.70
$217.97
$222.33
54151HACS, 54151S
Systems Analyst III
$159.75
$162.95
$166.21
$169.53
$172.92
54151HACS, 54151S
Network Administrator III
$136.92
$139.66
$142.45
$145.30
$148.21
54151HACS, 54151S
Systems Analyst I
$96.36
$98.29
$100.26
$102.27
$104.32
54151HACS, 54151S
Network Administrator II
$98.38
$100.35
$102.36
$104.41
$106.50
54151HACS, 54151S
Network Engineer II
$106.51
$108.64
$110.81
$113.03
$115.29
54151HACS, 54151S
Test and Evaluation Engineer I
$119.61
$122.00
$124.44
$126.93
$129.47
54151HACS, 54151S
Test and Evaluation Engineer II
$139.33
$142.12
$144.96
$147.86
$150.82
54151HACS, 54151S
Test and Evaluation Engineer III
$158.66
$161.83
$165.07
$168.37
$171.74
54151HACS, 54151S
SME IV
$257.36
$262.51
$267.76
$273.12
$278.58
54151HEAL
Health IT End User Support Technician II
$68.53
$69.90
$71.30
$72.73
$74.18
54151HEAL
Health IT End User Support Technician III
$80.73
$82.34
$83.99
$85.67
$87.38
54151HEAL
Health IT Systems Administrator I
$109.24
$111.42
$113.65
$115.92
$118.24
54151HEAL
Health IT SME I
$139.47
$142.26
$145.11
$148.01
$150.97
54151HEAL
Health IT Network Engineer III
$139.47
$142.26
$145.11
$148.01
$150.97
54151HEAL
Health IT Systems Analyst II
$139.76
$142.56
$145.41
$148.32
$151.29
54151HEAL
Health IT SME III
$205.42
$209.53
$213.72
$217.99
$222.35
54151HEAL
Health IT Software Developer V
$228.21
$232.77
$237.43
$242.18
$247.02
54151HEAL
Health IT Software Developer I
$55.78
$56.90
$58.04
$59.20
$60.38
54151HEAL
Health IT Network Administrator I
$99.12
$101.10
$103.12
$105.18
$107.28
54151HEAL
Health IT Software Developer III
$126.79
$129.33
$131.92
$134.56
$137.25
54151HEAL
Health IT Systems Analyst IV
$205.40
$209.51
$213.70
$217.97
$222.33
54151HEAL
Health IT Systems Engineer IV
$205.40
$209.51
$213.70
$217.97
$222.33
54151HEAL
Health IT Information Security Specialist IV
$205.40
$209.51
$213.70
$217.97
$222.33
54151HEAL
Health IT SME II
$177.50
$181.05
$184.67
$188.36
$192.13
54151HEAL
Health IT Network Engineer IV
$158.44
$161.61
$164.84
$168.14
$171.50
54151HEAL
Health IT Systems Administrator IV
$205.40
$209.51
$213.70
$217.97
$222.33
54151HEAL
Health IT Systems Administrator III
$165.97
$169.29
$172.68
$176.13
$179.65
54151HEAL
Health IT Network Engineer V
$205.40
$209.51
$213.70
$217.97
$222.33
54151HEAL
Health IT Systems Analyst III
$159.75
$162.95
$166.21
$169.53
$172.92
54151HEAL
Health IT Network Administrator III
$136.92
$139.66
$142.45
$145.30
$148.21
54151HEAL
Health IT Systems Analyst I
$96.36
$98.29
$100.26
$102.27
$104.32
54151HEAL
Health IT Network Administrator II
$98.38
$100.35
$102.36
$104.41
$106.50
54151HEAL
Health IT Network Engineer II
$106.51
$108.64
$110.81
$113.03
$115.29
54151HEAL
Health IT Test and Evaluation Engineer I
$119.61
$122.00
$124.44
$126.93
$129.47
54151HEAL
Health IT Test and Evaluation Engineer II
$139.33
$142.12
$144.96
$147.86
$150.82
54151HEAL
Health IT Test and Evaluation Engineer III
$158.66
$161.83
$165.07
$168.37
$171.74
54151HEAL
Health IT SME IV
$257.36
$262.51
$267.76
$273.12
$278.58

LABOR CATEGORY DESCRIPTIONS

SIN
Labor Category
Functional Responsibility
Education
Years Experience
54151HACS
Cybersecurity Engineer II
Under general supervision performs a variety functions which are broad in nature and support multi-tier Information Security/Assurance, Computer Network Defense, and Offensive Cyber functions to include, but not limited to, systems security engineering, audit/inspection, Assessment and Authorization (A&A) support, independent verification and validation (IV&V) testing, certification and accreditation (C&A) support, risk and vulnerability assessments, intrusion detection, penetration testing, Red Team support, Forensic IR/LE and response/remediation support services. Executes policies and guidance provided by senior functional and/or technical leads. Typically holds at least a current Certified Information Systems Security Professional (CISSP) certification or equivalent at DoD 8570.01-m IASAE Level II
Bachelors andand CISSP or equivalent DoD 8570.01-m IASAE Level II certification.
4
54151HACS
Cybersecurity Engineer III
Expertly performs a variety functions which are broad in nature and support multi-tier Information Security/Assurance, Computer Network Defense, and Offensive Cyber functions to include, but not limited to, , systems security engineering, audit/inspection, Assessment and Authorization (A&A) support, independent verification and validation (IV&V) testing, certification and accreditation (C&A) support, risk and vulnerability assessments, intrusion detection, penetration testing, Red Team support, Forensic IR/LE and response/remediation support services. Works with outside organizations to analyze trends. Directs tasks of junior and intermediate level team members. Resolves technical and non-technical conflicts among task teams. Typically holds a current Certified Information Systems Security Professional (CISSP) or equivalent DoD 8570.01-m IAT Level III, IAM Level III or IASAE Level II certification.
Bachelor’s Degree and CISSP or equivalent DoD 8570.01-m IAT Level III, IAM Level III, or IASAE Level II certification.
8
54151HACS
Documentation Specialist II
Under general supervision, is responsible for documentation including directing the work of others in the accomplishment of assigned documentation work. Collects and analyzes technical literature available. Organizes material and writes descriptive copy according to establish standards regarding order, clarity, conciseness, style, and terminology. Reviews published materials and recommends revisions or changes in scope, format, content, and methods of reproduction and binding. May select photographs, drawings, sketches, diagrams, and charts to illustrate material. May assist in laying out material for publication. Uses automated tools, including computer terminal and word processing or desktop publishing software in performing assigned duties. May coordinate the production and distribution of material.
Bachelors
4
54151HACS
Documentation Specialist III
Is responsible for preparing and/or maintaining systems, programming, and operations documentation, procedures, and methods including user manuals and reference manuals. This often includes directing the work of others in the accomplishment of assigned documentation work. Collects and analyzes technical literature available. Competent to work at the highest level of all phases of documentation. Organizes material and writes descriptive copy according to establish standards regarding order, clarity, conciseness, style, and terminology. Reviews published materials and recommends revisions or changes in scope, format, content, and methods of reproduction and binding. May select photographs, drawings, sketches, diagrams, and charts to illustrate material. May assist in laying out material for publication. Uses automated tools, including computer terminal and word processing or desktop publishing software in performing assigned duties. May coordinate the production and distribution of material and supervise subordinate staff.
Bachelors
6
54151HACS
Information Security Specialist II
Under general supervision, provides specialized support to plan, coordinate, and implement the organization’s information security. Provides support for facilitating and identifying current security infrastructure and define future programs, design and implementation of firewall and other related security issues on LANs/WANs, integration of secure products, and development of complex information systems to meet information system security requirements. Provides guidance on risk and compliance requirements for information technology infrastructure. A working knowledge of several of the following areas is required: understanding of business security practices and procedures; working knowledge of current security and vulnerability scanning tools available; hardware/software firewalls and their implementation; different communication protocols; encryption techniques/tools; familiarity with commercial products; familiarity with current regulatory and compliance requirements; and current Internet technology. Provides the expertise to conduct technical systems analysis, and security test and evaluation in support of System Authorizations. Typically holds at least a current CompTIA Security+ CE certification or equivalent education and experience.
Bachelors and Security+ CE
4
54151HACS
Information Security Specialist III
Provides specialized support to plan, coordinate, and implement the organization’s information security. Provides support for facilitating and identifying current security infrastructure and define future programs, design and implementation of firewall and other related security issues on LANs/WANs, integration of secure products, and development of complex information systems to meet information system security requirements. Provides guidance on risk and compliance requirements for information technology infrastructure. A working knowledge of several of the following areas is required: understanding of business security practices and procedures; working knowledge of current security and vulnerability scanning tools available; hardware/software firewalls and their implementation; different communication protocols; encryption techniques/tools; familiarity with commercial products; familiarity with current regulatory and compliance requirements; and current Internet technology.
Bachelors and CISSP or CEH
6
54151HACS
Project Manager II
Responsible for managing the implementation of information technology and security solutions. Duties include planning, distributed architectural design, contract and financial reporting, technical resource assessment, consultant task management, and analysis of training and support requirements. Facilitates the implementation and team communication required to provide services to address customer objectives. Provides coordination and management required for the delivery of solutions, monitors and reports financial status and contract necessities to the client. Typically holds a PMP certification or equivalent combination of education and experience. May supervise technical and support staff.
Bachelors and PMP
4
54151HACS
Project Manager III
Responsible for the effective management of funds and personnel, and is accountable for the quality and timely delivery of contractual items as well as managing the implementation of information technology and security solutions. Duties include planning, distributed architectural design, contract and financial reporting, technical resource assessment, consultant task management, and analysis of training and support requirements. Facilitates the implementation and team communication required to provide services to address customer objectives. Operates within client guidance, contractual limitations, and Company business and policy directives. Serves as focal point of contact with client on program and project activities. Ensures that all required resources including manpower, production standards, computer time, and facilities are available for program implementation. May manage a program consisting of multiple projects including project identification, design, development and delivery. Confers with technicians to provide technical advice and to assist with problem resolution. May participate in contract negotiations. Typically possesses at least a current Project Management Professional (PMP) or equivalent education and experience. May supervise project management and/or technical and support staff.
Bachelors and PMP
6
54151HACS
Systems Engineer I
Under direct supervision assists in performing systems security analysis, evaluation, design, integration, documentation, and implementation of applications that require comprehensive knowledge and technical skills. Engineer will have broad knowledge of IT Systems engineering. This position will be responsible for system capacity and planning, as well as functional configuration audit, physical configuration audit. Engineer will extract data from system planning and capacity tools, conduct analysis, and make determinations and recommendations based on that risk analysis. The resulting residual risk analysis will be output using charts, graphs, and presentations for general consumption. Make authorization recommendations for systems to the customer. Provide tool scan results for system administrator to remediate findings. Engage and work with the organizations staff to accomplish the creation of artifacts and security assessments in preparation for adherence to NIST Risk Management Framework, NIST SP 800-53 Rev4, or similar frameworks, or in preparation for security assessment.
Bachelors
2
54151HACS
Systems Engineer II
Under general supervision, performs high-level systems security analysis, evaluation, design, integration, documentation, and implementation of very complex application that require a thorough knowledge of administrative and technical skills. Directs and participates in all phases of system development with emphasis on planning, risk analysis, evaluation, integration, testing and acceptance phases (IV&V and DT&E). Applies higher-level business or technical principles and methods to very difficult technical problems to arrive at automated engineering solution. Engineer will have broad knowledge of IT Systems security engineering. This position will be responsible for system capacity and planning, as well as functional configuration audit, physical configuration audit. Engineer will extract data from system planning and capacity tools, conduct residual risk analysis, and make determinations and recommendations based on that analysis. The resulting analysis will be output using charts, graphs, and presentations for general consumption. Make authorization recommendations for systems the customer. Provide tool scan results for system administrator to remediate findings. Engage and work with the organizations staff to accomplish the creation of artifacts and security assessments in preparation for adherence to NIST Risk Management Framework, NIST SP 800-53 Rev4, or similar frameworks or in preparation for security assessment. Engineer typically possess a Security+ CE certification.
Bachelors and Security+ CE
4
54151HACS
Systems Engineer III
Performs and leads high-level systems analysis, evaluation, design, integration, documentation, and implementation of very complex application that require a thorough knowledge of administrative, and technical skills. Directs and participates in all phases of system development with emphasis on planning, analysis, evaluation, integration, testing and acceptance phases (IV&V and DT&E). Applies higher-level business or technical principles and methods to very difficult technical problems to arrive at automated engineering solution. Designs and prepares technical reports and related documentation for RMF or similar frameworks. Prepare and deliver presentations and briefings as required. May be required to serve as Task Leader. Responsible for ensuring the quality and services delivered for particular task(s) for which this skill is performing the Task Leader position. Engineer will have broad knowledge of IT Systems security engineering. This position will be responsible for system capacity and planning, as well as functional configuration audit, physical configuration audit. Engineer will extract data from system planning and capacity tools, conduct analysis, and make determinations and recommendations based on that analysis. The residual risk results analysis will be output using charts, graphs, and presentations for general consumption. Make authorization recommendations for systems to the customer. Provide tool scan results for system administrator to remediate findings. Engage and work with the organizations staff to accomplish the creation of artifacts and security assessments in preparation for adherence to NIST Risk Management Framework, NIST SP 800-53 Rev4, or similar frameworks or in preparation for security assessment. Engineer typically possess a CISSP-ISSEP or equivalent DoD 8570.01-m IASAE Level III certification.
Bachelor’s Degree in computer science, information sciences and technology or related field and CISSP-ISSEP or equivalent DoD 8570.01-m IASAE Level III certification
8
54151HACS
End User Support Technician II
Responsible for providing end-user support for software, systems, applications and computers. Performs preventative maintenance, troubleshooting, and repair of systems and peripheral equipment. Responsible for maintain an adequate inventory. May maintain network hardware. Configures commercial off-the-shelf software to operate on specific hardware.
Bachelor's Degree
2
54151HACS
End User Support Technician III
Responsible for providing end-user support for software, systems, applications and computers. Performs preventative maintenance, troubleshooting, and repair of systems and peripheral equipment. Responsible for maintain an adequate inventory. May maintain network hardware. Configures commercial off-the-shelf software to operate on specific hardware. May act as Team Lead.
Bachelor's Degree
3
54151HACS
Systems Administrator I
Responsible for supporting specific tasks related to the operations of IT Systems. Performs basic technical tasks relating to the upkeep, configuration, and reliable operations of system, network, storage, cloud-based, and cyber security technologies.
Bachelor's Degree
2
54151HACS
SME I
Responsible for performing complex analysis and/or using special skills in support of systems engineer, development, network engineering, cyber security support, and integration for IT programs and activities. Possesses in-depth knowledge of a particular technical and/or functional aspect. Provides technical knowledge and analysis of highly specialized IT applications, networks, software, hardware and other environments.
Bachelor's Degree
6
54151HACS
Network Engineer III
Responsible for providing technical support in the installation and maintenance of customer's network. Assists in the evaluation of hardware and software, including peripheral, output, and telecommunications equipment. Installs network hardware and software, including network operating systems. Monitors data communications to ensure that network is available to all users. Troubleshoots and resolves routine problems. Develops security procedures and manages network performance. Maintains a fault-tolerant system and manages system backups. Trains users, when required.
Bachelor's Degree
6
54151HACS
Systems Analyst II
Conducts user and system‐oriented analytical, engineering, business, and records management functions. Analyzes user needs to determine functional requirements and performs functional allocation to identify required tasks which may include information planning and analysis as well as process and data modeling. Develops system design and system/program specifications from which programmers prepare flow charts, programs, and tests. Provides direction for, and analysis of, software development tasks, such as the review of work products against plan for correctness, and adherence to the design concept, standards and schedule. Coordinates and conducts hands‐on system functions such as hardware and software maintenance, performance tuning, workload and computer usage analysis. Assists in the analysis of security risks, defines security requirements, and develops and implements security solutions.
Bachelor's Degree
4
54151HACS
SME III
Responsible for performing complex analysis and/or using special skills in support of systems engineer, development, network engineering, cyber security support, and integration for IT programs and activities. Possesses in-depth knowledge of a particular technical and/or functional aspect. Provides technical knowledge and analysis of highly specialized IT applications, networks, software, hardware and other environments. Provides high-level system analysis, design, integration, documentation and implementation advice. Participates, as needed, in all phases of software development. Performs Quality Assurance and Quality Control procedures, when required. Provides guidance and supervision to daily support staff.
Bachelor's Degree
10
54151HACS
Software Developer V
Responsible for providing all phases of software development support. Participates as a high-level technical expert in design development, coding, testing and debugging new software or significant enhancements to existing software. Works with technical staff to understand problems with software and develops specifications to resolve them. Participates in the development of software user manuals. Assists in training less experienced staff. Performs relevant Quality Assurance and Quality Control procedures, when required. Provides guidance and supervision to daily support staff.
Bachelor's Degree
10
54151HACS
Software Developer I
Under general supervision, responsible for developing code, testing, and debugging new software or enhancements to existing software. Applies understanding of business applications. Works with technical staff to understand problems with software and resolve them. Provides suggestions for improvements or enhancements. Assists in the development of software user manuals.
Bachelor's Degree
2
54151HACS
Network Administrator I
Responsible for assisting with the daily administration of a network or server environment. Monitors network performance and performs testing to provide diagnosis of issues to assist with deployment of solutions. Performs routine updates and maintenance tasks. Tracks parts inventory and maintenance of documentation.
Bachelor's Degree
2
54151HACS
Software Developer III
Responsible for providing all phases of software development support. Participates as a high-level technical expert in design development, coding, testing and debugging new software or significant enhancements to existing software. Works with technical staff to understand problems with software and develops specifications to resolve them. Participates in the development of software user manuals. Assists in training less experienced staff.
Bachelor's Degree
6
54151HACS
Systems Analyst IV
Conducts user and system‐oriented analytical, engineering, business, and records management functions. Analyzes user needs to determine functional requirements and performs functional allocation to identify required tasks which may include information planning and analysis as well as process and data modeling. Develops system design and system/program specifications from which programmers prepare flow charts, programs, and tests. Provides direction for, and analysis of, software development tasks, such as the review of work products against plan for correctness, and adherence to the design concept, standards and schedule. Coordinates and conducts hands‐on system functions such as hardware and software maintenance, performance tuning, workload and computer usage analysis. Assists in the analysis of security risks, defines security requirements, and develops and implements security solutions. Makes recommendations as needed for approval of system installations. Provides guidance and supervision to daily support staff.
Bachelor's Degree
8
54151HACS
Systems Engineer IV
Performs and leads high-level systems analysis, evaluation, design, integration, documentation, and implementation of very complex application that require a thorough knowledge of administrative, and technical skills. Directs and participates in all phases of system development with emphasis on planning, analysis, evaluation, integration, testing and acceptance phases (IV&V and DT&E). Applies higher-level business or technical principles and methods to very difficult technical problems to arrive at automated engineering solution. Designs and prepares technical reports and related documentation for RMF or similar frameworks. Prepare and deliver presentations and briefings as required. May be required to serve as Task Leader. Responsible for ensuring the quality and services delivered for particular task(s) for which this skill is performing the Task Leader position. Engineer will have broad knowledge of IT Systems security engineering. This position will be responsible for system capacity and planning, as well as functional configuration audit, physical configuration audit. Engineer will extract data from system planning and capacity tools, conduct analysis, and make determinations and recommendations based on that analysis. The residual risk results analysis will be output using charts, graphs, and presentations for general consumption. Make authorization recommendations for systems to the customer. Provide tool scan results for system administrator to remediate findings. Engage and work with the organizations staff to accomplish the creation of artifacts and security assessments in preparation for adherence to NIST Risk Management Framework, NIST SP 800-53 Rev4, or similar frameworks or in preparation for security assessment. Engineer typically possess a CISSP-ISSEP or equivalent certification. Generally serves in a senior advisory or lead technical role on a project.
Bachelor's Degree
8
54151HACS
Information Security Specialist IV
Provides specialized support to plan, coordinate, and implement the organization’s information security. Provides support for facilitating and identifying current security infrastructure and define future programs, design and implementation of firewall and other related security issues on LANs/WANs, integration of secure products, and development of complex information systems to meet information system security requirements. Provides guidance on risk and compliance requirements for information technology infrastructure. A working knowledge of several of the following areas is required: understanding of business security practices and procedures; working knowledge of current security and vulnerability scanning tools available; hardware/software firewalls and their implementation; different communication protocols; encryption techniques/tools; familiarity with commercial products; familiarity with current regulatory and compliance requirements; and current Internet technology. Provides guidance and supervision to support staff.
Bachelor's Degree
8
54151HACS
SME II
Responsible for performing complex analysis and/or using special skills in support of systems engineer, development, network engineering, cyber security support, and integration for IT programs and activities. Possesses in-depth knowledge of a particular technical and/or functional aspect. Provides technical knowledge and analysis of highly specialized IT applications, networks, software, hardware and other environments. Provides high-level system analysis, design, integration, documentation and implementation advice. Participates, as needed, in all phases of software development.
Bachelor's Degree
8
54151HACS
Network Engineer IV
Responsible for providing technical support in the installation and maintenance of customer's network. Assists in the evaluation of hardware and software, including peripheral, output, and telecommunications equipment. Installs network hardware and software, including network operating systems. Monitors data communications to ensure that network is available to all users. Troubleshoots and resolves routine problems. Develops security procedures and manages network performance. Maintains a fault-tolerant system and manages system backups. Performs quality control and quality assurance procedures throughout the project lifecycle. Trains users, when required.
Bachelor's Degree
8
54151HACS
Systems Administrator IV
Responsible for maintaining specific systems within the IT environment. Responsible for maintenance, configuration, upkeep, and reliable operation of the assigned systems, network, storage, cloud-based and cyber security technologies. Develops standard operating procedures and runbooks for the IT Systems. Provides insight based on expert knowledge of system automation, scripting languages, and IT Operations related technical requirements. Provides guidance and supervision to daily support staff.
Bachelor's Degree
8
54151HACS
Systems Administrator III
Responsible for maintaining specific systems within the IT environment. Responsible for maintenance, configuration, upkeep, and reliable operation of the assigned systems, network, storage, cloud-based and cyber security technologies. Develops standard operating procedures and runbooks for the IT Systems.
Bachelor's Degree
6
54151HACS
Network Engineer V
Responsible for providing technical support in the installation and maintenance of customer's network. Assists in the evaluation of hardware and software, including peripheral, output, and telecommunications equipment. Installs network hardware and software, including network operating systems. Monitors data communications to ensure that network is available to all users. Troubleshoots and resolves routine problems. Develops security procedures and manages network performance. Maintains a fault-tolerant system and manages system backups. Performs quality control and quality assurance procedures throughout the project lifecycle. Trains users, when required. Provides guidance and supervision to daily support staff.
Bachelor's Degree
10
54151HACS
Systems Analyst III
Conducts user and system‐oriented analytical, engineering, business, and records management functions. Analyzes user needs to determine functional requirements and performs functional allocation to identify required tasks which may include information planning and analysis as well as process and data modeling. Develops system design and system/program specifications from which programmers prepare flow charts, programs, and tests. Provides direction for, and analysis of, software development tasks, such as the review of work products against plan for correctness, and adherence to the design concept, standards and schedule. Coordinates and conducts hands‐on system functions such as hardware and software maintenance, performance tuning, workload and computer usage analysis. Assists in the analysis of security risks, defines security requirements, and develops and implements security solutions. Makes recommendations as needed for approval of system installations.
Bachelor's Degree
6
54151HACS
Network Administrator III
Responsible for the daily administration of a network or server environment. Installs, configures, and maintains system software. Monitors network performance, troubleshoots issues and deploys solutions. Plans and Implements upgrades, patches, and installation of new applications and equipment. Creates and Maintains a disaster recovery, security, and backup and restore plan. Assists with evaluating new technologies to optimize network efficiency and performance. Provides guidance and supervision to daily support staff.
Bachelor's Degree
6
54151HACS
Systems Analyst I
Performs user and system‐oriented analytical, engineering, business, and records management functions. Provides assistance to the user to determine functional requirements. Contributes to functional allocation to identify required tasks that may include business information planning and analysis as well as process and data modeling. Assists in the development of system designs and system/program specifications from which programmers prepare flow charts, programs, and tests. Reviews developed software against plan for correctness, and adherence to the design concept, standards and schedule. Performs hands‐on system functions such as hardware and software maintenance, performance tuning, workload and computer usage analysis.
Bachelor's Degree
2
54151HACS
Network Administrator II
Responsible for the daily administration of a network or server environment. Installs, configures, and maintains system software. Monitors network performance, troubleshoots issues and deploys solutions. Plans and Implements upgrades, patches, and installation of new applications and equipment. Creates and Maintains a disaster recovery, security, and backup and restore plan. Assists with evaluating new technologies to optimize network efficiency and performance.
Bachelor's Degree
4
54151HACS
Network Engineer II
Responsible for providing technical support in the installation and maintenance of customer's network. Assists in the evaluation of hardware and software, including peripheral, output, and telecommunications equipment. Installs network hardware and software, including network operating systems. Monitors data communications to ensure that network is available to all users. Troubleshoots and resolves routine problems. Maintains moderately complex networks. Applies commonly used concepts, practices and procedures within a particular field. Trains users, when required.
Bachelor's Degree
4
54151HACS
Test and Evaluation Engineer I
Responsible for supporting the design and execution of system level testing and evaluates results to ensure compliance with applicable regulations. Prepares test scrips and test documentation, designs and prepares test data, and reviews test results and evaluates for conformance to design.
Bachelor's Degree
4
54151HACS
Test and Evaluation Engineer II
Responsible for the design and execution of system level testing and evaluates results to ensure compliance with applicable regulations. Prepares test scrips and test documentation, designs and prepares test data, and reviews test results and evaluates for conformance to design.
Bachelor's Degree
6
54151HACS
Test and Evaluation Engineer III
Responsible for the design and execution of system level testing and evaluates results to ensure compliance with applicable regulations. Prepares test scrips and test documentation, designs and prepares test data, and reviews test results and evaluates for conformance to design. Provides guidance and supervision to support staff.
Bachelor's Degree
8
54151HACS
SME IV
Responsible for performing complex analysis and/or using special skills in support of systems engineer, development, network engineering, cyber security support, and integration for IT programs and activities. Possesses in-depth knowledge of a particular technical and/or functional aspect. Provides technical knowledge and analysis of highly specialized IT applications, networks, software, hardware and other environments. Provides high-level system analysis, design, integration, documentation and implementation advice. Participates, as needed, in all phases of software development. Applies principles, methods and knowledge of the functional area of capability to specific task order requirements. Performs Quality Assurance and Quality Control procedures, when required. Provides guidance and supervision to daily support staff.
Bachelor's Degree
12
54151S
Cybersecurity Engineer II
Under general supervision performs a variety functions which are broad in nature and support multi-tier Information Security/Assurance, Computer Network Defense, and Offensive Cyber functions to include, but not limited to, systems security engineering, audit/inspection, Assessment and Authorization (A&A) support, independent verification and validation (IV&V) testing, certification and accreditation (C&A) support, risk and vulnerability assessments, intrusion detection, penetration testing, Red Team support, Forensic IR/LE and response/remediation support services. Executes policies and guidance provided by senior functional and/or technical leads. Typically holds at least a current Certified Information Systems Security Professional (CISSP) certification or equivalent at DoD 8570.01-m IASAE Level II
Bachelors andand CISSP or equivalent DoD 8570.01-m IASAE Level II certification.
4
54151S
Cybersecurity Engineer III
Expertly performs a variety functions which are broad in nature and support multi-tier Information Security/Assurance, Computer Network Defense, and Offensive Cyber functions to include, but not limited to, , systems security engineering, audit/inspection, Assessment and Authorization (A&A) support, independent verification and validation (IV&V) testing, certification and accreditation (C&A) support, risk and vulnerability assessments, intrusion detection, penetration testing, Red Team support, Forensic IR/LE and response/remediation support services. Works with outside organizations to analyze trends. Directs tasks of junior and intermediate level team members. Resolves technical and non-technical conflicts among task teams. Typically holds a current Certified Information Systems Security Professional (CISSP) or equivalent DoD 8570.01-m IAT Level III, IAM Level III or IASAE Level II certification.
Bachelor’s Degree and CISSP or equivalent DoD 8570.01-m IAT Level III, IAM Level III, or IASAE Level II certification.
8
54151S
Documentation Specialist II
Under general supervision, is responsible for documentation including directing the work of others in the accomplishment of assigned documentation work. Collects and analyzes technical literature available. Organizes material and writes descriptive copy according to establish standards regarding order, clarity, conciseness, style, and terminology. Reviews published materials and recommends revisions or changes in scope, format, content, and methods of reproduction and binding. May select photographs, drawings, sketches, diagrams, and charts to illustrate material. May assist in laying out material for publication. Uses automated tools, including computer terminal and word processing or desktop publishing software in performing assigned duties. May coordinate the production and distribution of material.
Bachelors
4
54151S
Documentation Specialist III
Is responsible for preparing and/or maintaining systems, programming, and operations documentation, procedures, and methods including user manuals and reference manuals. This often includes directing the work of others in the accomplishment of assigned documentation work. Collects and analyzes technical literature available. Competent to work at the highest level of all phases of documentation. Organizes material and writes descriptive copy according to establish standards regarding order, clarity, conciseness, style, and terminology. Reviews published materials and recommends revisions or changes in scope, format, content, and methods of reproduction and binding. May select photographs, drawings, sketches, diagrams, and charts to illustrate material. May assist in laying out material for publication. Uses automated tools, including computer terminal and word processing or desktop publishing software in performing assigned duties. May coordinate the production and distribution of material and supervise subordinate staff.
Bachelors
6
54151S
Information Security Specialist II
Under general supervision, provides specialized support to plan, coordinate, and implement the organization’s information security. Provides support for facilitating and identifying current security infrastructure and define future programs, design and implementation of firewall and other related security issues on LANs/WANs, integration of secure products, and development of complex information systems to meet information system security requirements. Provides guidance on risk and compliance requirements for information technology infrastructure. A working knowledge of several of the following areas is required: understanding of business security practices and procedures; working knowledge of current security and vulnerability scanning tools available; hardware/software firewalls and their implementation; different communication protocols; encryption techniques/tools; familiarity with commercial products; familiarity with current regulatory and compliance requirements; and current Internet technology. Provides the expertise to conduct technical systems analysis, and security test and evaluation in support of System Authorizations. Typically holds at least a current CompTIA Security+ CE certification or equivalent education and experience.
Bachelors and Security+ CE
4
54151S
Information Security Specialist III
Provides specialized support to plan, coordinate, and implement the organization’s information security. Provides support for facilitating and identifying current security infrastructure and define future programs, design and implementation of firewall and other related security issues on LANs/WANs, integration of secure products, and development of complex information systems to meet information system security requirements. Provides guidance on risk and compliance requirements for information technology infrastructure. A working knowledge of several of the following areas is required: understanding of business security practices and procedures; working knowledge of current security and vulnerability scanning tools available; hardware/software firewalls and their implementation; different communication protocols; encryption techniques/tools; familiarity with commercial products; familiarity with current regulatory and compliance requirements; and current Internet technology.
Bachelors and CISSP or CEH
6
54151S
Project Manager II

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