MAS - Highpoint Digital, Inc. - GS35F533GA

HighPoint Digital, Inc.

GENERAL SERVICES ADMINISTRATION

Federal Supply Service Authorized Federal Supply Schedule Price List

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order are available through GSA Advantage! ®, a menu-driven database system.

The INTERNET address GSA Advantage! ® is: www.GSAAdvantage.gov.

SCHEDULE TITLE: Multiple Award Schedule

FSC Group: Professional Services, Information Technology PSC Code – 7A21, DA1, DA10, DC01, DD01, DG01, DH01, DJ01, DJ10, R405, R406, R408, R410, R424, R428, R499, R701, R799, T006

For more information on ordering from Federal Supply Schedules go to the GSA Schedules page at www.GSA.gov.

CONTRACT NUMBER: GS-35F-533GA

CONTRACT PERIOD: July 12, 2017 – June 11, 2027

CONTRACTOR: HighPoint Digital, Inc.

8520 Allison Pointe Blvd., Suite 120 Indianapolis, IN 46250 866-323-0188 www.highpointdigital.com

CONTRACTOR’S POC: Wayne Hull wayne.hull@highpointdigital.com

BUSINESS SIZE: Small Business

Prices shown herein are net (discount deducted)

Pricelist current through Mass Mod A869, Refresh 19 http://www.gsaadvantage.gov/ http://www.gsa.gov/ http://www.highpointdigital.com/ mailto:wayne.hull@highpointdigital.com

Contents

1.0 CUSTOMER INFORMATION

2.0 CATEGORY: INFORMATION TECHNOLOGY (IT)

2.1 SIN 511210

2.1.1 Software License Descriptions

2.1.2 Software License Prices

2.1.3 Software License Master Services Agreement (See Attachment A)

2.2 SIN 54151S (formerly 132.51)

2.2.1 Labor Category Descriptions (SIN 54151S, formerly 135-51)

2.2.2 Labor Category Rates (SIN 54151S, formerly 135-51)

2.3 SIN 518210C (formerly 132-40) Cloud and Cloud-Related IT Professional Services

2.3.1 Labor Category Descriptions (SIN 518210C, formerly 132-40)

2.3.2 Labor Category Rates (SIN 518210C, formerly 132-40)

3.0 CATEGORY: PROFESSIONAL SERVICES

3.1 Marketing and Public Relations SINs

3.1.1 Labor Category Descriptions (SINs 512110, 541430, 541511, 541613)

3.1.2 Labor Category Rates (SINs 512110, 541430, 541511, 541613)

4.0 EXPERIENCE & DEGREE SUBSTITUTION (applicable to all labor categories)

5.0 SERVICE CONTRACT LABOR STANDARDS

6.0 CATEGORY: Other Direct Costs for Marketing and Public Relations Services (541810ODC)

6.1 Other Direct Costs for Marketing and Public Relations Services (541810ODC)

6.2 Other Direct Costs for Marketing and Public Relations Services (541810ODC) Pricelist

Attachment A

1.0 CUSTOMER INFORMATION

1a. Table of awarded special item number(s):

SIN(s) SIN Title Description Page

Awarded Price Page

511210 Term Software License 6 - 7 7 54151S Information Technology Professional Services 7 - 28 29 - 30

518210C Cloud and Cloud-Related IT Professional Services 30 - 37 37 - 38 512110 Video/Film Production

38 - 51 52 - 53

541430 Graphic Design Services 541511 Web Based Marketing

541611 Management and Financial Consulting, Acquisition and Grants Management Support

541613 Marketing Consulting Services 611430 Professional and Management Development Training

541810ODC Other Direct Costs for Marketing and Public Relations Services 54 55

OLM OLM Order-Level Materials (OLM) N/A N/A 1b. LOWEST PRICED MODEL NUMBER AND PRICE FOR EACH SIN:

(Government net price based on a unit of one)

Please refer to GSA pricing section for fair and reasonable prices.

1c. HOURLY RATES Please refer to the description of all corresponding commercial job titles, experience, functional responsibly and education for those types of employees or subcontractors who will perform services under LABOR CATEGORIES AND DESCRIPTIONS on page 5.

2. Maximum order:

SIN Maximum Order (per Order)

511210 $500,000 54151S $500,000 512110 $1,000,000 541430 $1,000,000 541511 $1,000,000 541611 $1,000,000 541613 $1,000,000

541810ODC $1,000,000

611430 $1,000,000

OLM $250,000

3. Minimum order: $100.00

4. Geographic coverage (delivery area): Domestic and Overseas Delivery

5. Point(s) of production (city, county, and State or foreign country): US

6. Discount from list prices or statement of net price: Prices shown are NET prices; Basic discounts have been deducted

7. Quantity/Volume discounts: None

8. Prompt payment terms: Net 30 days. Information for Ordering Offices: Prompt payment terms cannot be negotiated outside of the contractual agreement in exchange for other concessions.

9. Foreign items (list items by country of origin): None

10a. Time of delivery: 30 Days (ARO) or negotiated by agency and contractor

10b. Expedited Delivery: Negotiable. Items available for expedited delivery are noted in this price list

10c. Overnight and 2-day delivery: Negotiable. The schedule customer may contact the Contractor for rates for overnight and 2-day delivery.

10d. Urgent Requirements: Negotiable.

11. F.O.B. point(s): Destination

12a. Ordering address(es):

HighPoint Digital, Inc.

8520 Allison Pointe Blvd., Suite 120 Indianapolis, IN 46250

HighPoint Digital, Inc.

510A Herndon Parkway Herndon, Virginia 20170

12b. Ordering procedures: For supplies and services, the ordering procedures, information on Blanket Purchase Agreements (BPA’s) are found in Federal Acquisition Regulation (FAR) 8.405-3.

13. Payment address:

HighPoint Digital, Inc.

510A Herndon Parkway Herndon, Virginia 20170

14. Warranty provision: Standard Commercial Warranty

15. Export packing charges, if applicable: N/A

16. Terms and conditions of rental, maintenance, and repair (if applicable): N/A

17. Terms and conditions of installation (if applicable): N/A

18a. Terms and conditions of repair parts indicating date of parts price lists and any discounts from list prices (if applicable): N/A

18b. Terms and conditions for any other services (if applicable): N/A

19. List of service and distribution points (if applicable): N/A

20. List of participating dealers (if applicable): N/A

21. Preventive maintenance (if applicable): N/A

22a. Special attributes such as environmental attributes (e.g., recycled content, energy efficiency, and/or reduced pollutants): N/A

22b. Section 508 compliance: Section 508 compliance information is available on Information

Technology (EIT) supplies and services and show where full details can be found https://www.highpointdigital.com/gsa-schedule-70/. The EIT standards can be found at www.section508.gov/. Contract Contractor

23. Unique Entity Identifier (UEI) Number: NLXHVL2Z2967

24. Notification regarding registration in System Award Management (SAM) database:

HighPoint Digital, Inc.is registered in System for Award Management (SAM.gov) Database.

https://www.highpointdigital.com/gsa-schedule-70/ http://www.section508.gov/

2.0 CATEGORY: INFORMATION TECHNOLOGY (IT)

2.1 SIN 511210

Software Licenses - Includes both term and perpetual software licenses and maintenance. Includes operating system software, application software, EDI translation and mapping software, enabled email message based applications, Internet software, database management applications, and other software.

NOTE: Subject to Cooperative Purchasing

2.1.1 Software License Descriptions

Enterprise Health License Description

SIN Manufacturer Product Name

Manufacturer P/N

Unit of Measure Description

511210 Medical

Informatics Engineering

Enterprise Health

Solution Clinic

EHS-Clinic per clinic/per year

Annual license paid for each clinic or service location. Each Clinic license includes four (4) Clinical User licenses.

511210 Medical

Informatics Engineering

Enterprise Health

Solution Clinical

User

EHS-CU per user/per year

A Clinical User license is an annual license paid for each additional Clinical User not covered by a Clinic License. A Clinical User is typically an individual who provides medical services such as a physician, physician assistant, nurse, nurse practitioner or similar user. A Clinical User may also be an individual who does not provide medical services but is provisioned with an Enterprise Health user role tied to specific solution functionality typically associated with a Clinical User.

511210 Medical

Informatics Engineering

Enterprise Health

Solution Non-

Clinical User

EHS-NCU per user/per year

A Non-Clinical User license is an annual license paid for individuals who do not provide medical services and are provisioned with an Enterprise Health user role with limited solution functionality. A Non-Clinical User license often applies to front desk staff, supervisors or administrators.

511210 Medical

Informatics Engineering

Enterprise Health

Solution Patient/

Employee

EHS-P/E

per employee/per month

Enterprise Health Solution Record License: A Record License is an annual license paid for each employee or patient record (includes both active and inactive individuals) stored in the Enterprise Health solution. A record is a medical record assigned to each unique patient or employee identification number, regardless of the size/contents of the individual medical record.

Enterprise Health Solution Migrated Record License: A Migrated Record

Enterprise Health License Description

SIN Manufacturer Product Name

Manufacturer P/N

Unit of Measure Description license is an annual license paid for each employee or patient record (includes both active and inactive individuals) that is migrated from an existing or legacy system into the Enterprise Health Solution. Per Migrated Record license fees vary depending on whether the migrated record is more or less than five

(5) years old.

511210 Medical

Informatics Engineering

Enterprise Health

Solution Base corporate license

EHS-Base per license/per year

A Base Corporate license is an annual license paid for each environment in which an instance of the Enterprise Health Solution is loaded. This license applies to primary and redundant environments, as well as instance categories (e.g., production, development, QA).

2.1.2 Software License Prices

SIN Manufacturer Product Name Manufacturer P/N

Unit of Measure Unit Price

511210 Medical

Informatics Engineering

Enterprise Health Solution Clinic EHS-Clinic per clinic/per year $6,600.00

511210 Medical

Informatics Engineering

Enterprise Health Solution Clinical User EHS-CU per user/per year $4,620.00

511210 Medical

Informatics Engineering

Enterprise Health Solution Non-Clinical

User EHS-NCU per user/per year $3,300.00

511210 Medical

Informatics Engineering

Enterprise Health Solution Patient/

Employee EHS-P/E per employee/per month $1.10

511210 Medical

Informatics Engineering

Enterprise Health Solution

Base corporate license EHS-Base per license/per year $33,000.00

All licenses are annual license and are automatically renewed annually.

2.1.3 Software License Master Services Agreement (See Attachment A)

2.2 SIN 54151S (formerly 132.51)

Information Technology Professional Services - IT Professional Services and/or labor categories for database planning and design; systems analysis, integration, and design; programming, conversion and implementation support; network services, data/records management, and testing. NOTE:

Subject to Cooperative Purchasing.

2.2.1 Labor Category Descriptions (SIN 54151S, formerly 135-51) Information Technology Professional Services

SIN 54151S (formerly 132.51) Labor

Category Name Labor Category Description Min Years Experience Min Education

Business Process Re-engineering (BPR) Specialist

II

Confers with client management to understand the client's strategic goals and participates in the creation of an appropriate information technology strategy or plan. Applies process improvement and reengineering methodologies and principles to process modernization projects. Provides group facilitation, interviewing, and training. Knowledge of adapting functional business requirements and processes to technical solutions based upon comprehensive enterprise application solution sets.

Assists more experienced business process engineers in coordinating multiple project teams to ensure enterprise-wide integration of reengineering efforts. May include specific knowledge of paperless environment and electronic document management systems.

3 years of related experience in Information Technology

Bachelor’s degree in Computer Science, Information Systems, Engineering, Business, or other related scientific or technical discipline

Business Management Consultant

Applies process improvement and engineering methodologies and principles to conduct process improvement. Facilitation, training, methodology development and evaluation, process reengineering, identifying best practices, change management, business management techniques, organizational development, and information engineering.

Responsible for effective transitioning of existing project teams and facilitation of project teams in the accomplishment of project activities and objectives.

Provides group facilitation, interviewing, training, and provides additional forms of knowledge transfer. Provides daily supervision and direction to business process reengineer team.

4 years of related experience

Bachelor’s Degree

Business Management Consultant II

Business Integration Consultant II applies their advanced skills and experience in systems development, detailed knowledge of business processes, technical background and supervisory skills to implement business solutions. On Accenture projects, Business Integration Consultants provide direction to project teams and interact with clients at the supervisory level. A Business Integration Consultant II is qualified to perform tasks such as:

7 years of related experience in information systems implementat ion, change management efforts or

Bachelor’s Degree

Information Technology Professional Services SIN 54151S (formerly 132.51)

Labor Category Name Labor Category Description Min Years

Experience Min Education

• Develop functional and technical information system designs

• Supervise business integration analysts in the development of software designs, computer programming, system testing or training curricula

• Lead business process redesign teams in the development of new business process architectures

• Design training programs for information systems users

• Participate in quality reviews to ensure work complies with specified standards

• Develop teamwork plans

• Perform workflow analyses

• Design and manage databases

• Define information systems requirements

• Assist in project budget preparation business process redesign

Business Management

SME III

Exhibits the highest level of expertise for specialized technical/functional areas. Provides expertise and assistance in state-of-the-art software and hardware or area of Specialization.

Management or technical participation in the field of expertise from inception to deployment, demonstrated experience, and knowledge within the functional/technical field.

12 years of related experience

Bachelor’s Degree in Computer Science, Information Systems Engineering, Business, or other related discipline

Configuration Management Specialist II

Develops, implements, and maintains configuration management programs in support of a variety of software, hardware, and services. Establishes standards for configuration management life cycle and documentation. Develops and defines major and minor characteristics of configuration management and determines requisite configuration management resources for an actual task order. Conducts or participates in formal and informal reviews at predetermined points throughout the system life cycle. Serves as liaison between Program Management and other functional groups to resolve issues regarding configuration management.

Reviews and evaluates software products and services for adherence to government directives, standards, and guidelines.

5 years of experience in Information Technology

Bachelor’s degree in Computer Science, Information Systems, Engineering, Business, or other related scientific or technical discipline

SIN 54151S (formerly 132.51)

Labor Category Name Labor Category Description Min Years

Experience Min Education

Consultant Serves as the functional/technical expert for a task order. Provides expert advice within the area of expertise. Develop white papers, position papers or functional/technical products as required.

10 years of related experience

Bachelor’s Degree in Computer Science, Information Systems Engineering, Business or other related discipline

Consultant, Senior

Performs expert, independent services and leadership in specialized technical/functional areas (e.g., Contingency and Disaster Recovery, Business Process Reengineering). Conducts high-level systems analysis of functional area and formulates an effective strategy for accomplishing objectives that will overall performance and efficiency.

Develops technical/functional architectures and functional specifications. Provides expertise and assistance in state-of-the-art software and hardware or area of Specialization. Analyzes user needs to determine functional and cross-functional requirements. Performs functional allocation to identify required tasks and their interrelationships.

Identifies resources required for each task.

12 years of related experience

Bachelor’s Degree in Computer Science, Information Systems Engineering, Business or other related discipline

Consultant, Expert

Performs expert, independent services and leadership in specialized technical/functional areas (e.g., Contingency and Disaster Recovery, Business Process Reengineering). Conducts high-level systems analysis of functional area and formulates an effective strategy for accomplishing objectives that will overall performance and efficiency.

Develops technical/functional architectures and functional specifications. Provides expertise and assistance in state-of-the-art software and hardware or area of Specialization. Analyzes user needs to determine functional and cross-functional requirements. Performs functional allocation to identify required tasks and their interrelationships.

Identifies resources required for each task.

15 years of related experience

Bachelor’s Degree in Computer Science, Information Systems Engineering, Business or other related discipline

Data Analyst I Participates in the analysis and evaluation of expressed user needs for application system support.

Establishes system requirements in terms of objectives, functions to be served, and expectations of users and management. Participates in the

2 years of related experience

Bachelor’s Degree in Computer Science, Information Systems Engineering, Business, SIN 54151S (formerly 132.51)

Labor Category Name Labor Category Description Min Years

Experience Min Education analysis and evaluation of existing application systems in response to requests for changes and modifications to meet new and level application system analysis and design. Reviews systems enhancements documentation prior to installation.

Assures conformance with configuration management and quality assurance.

or other related discipline

Data Analyst II Plans and participates in the analysis and evaluation of expressed user needs for application system support. Establishes system requirements in terms of objectives, functions to be served, and expectations of users and management. Plans and participates in the analysis and evaluation of existing application systems in response to requests for changes and modifications to meet new and level application system analysis and design. Reviews systems enhancements documentation prior to installation.

Assures conformance with configuration management and quality assurance.

5 years of related experience

Bachelor’s Degree in Computer Science, Information Systems Engineering, Business, or other related discipline

Data Analyst

III

Ensures efficient operation of a multicomputer site that supports database administration, analysis, and report production, data dictionary administration, and system development. Performs database administration, backups, and recoveries, and works with users to resolve database questions or problems. Coordinates systems resource availability with database analysts, system and application programmers, and other users. Provides advice and assistance to users on equipment operations.

Maintains and updates databases and data dictionaries. May provide assistance to less experienced database administrators.

7 years of related experience

Bachelor’s degree in Computer Science, Information Systems, Engineering, Business, or other related scientific or technical discipline

Data Architect Applies information management techniques and practices in support of business process improvement and business process modernization projects. Applies reverse engineering and reengineering disciplines to develop activity and data modeling, transaction flow analysis to document existing processes. Uses such methodologies as IDEFO process modeling and

7 years of related experience

Bachelor’s Degree in Computer Science, Information Systems Engineering, Business or other related discipline

SIN 54151S (formerly 132.51)

Labor Category Name Labor Category Description Min Years

Experience Min Education

IDEFIX data modeling. Develops and applies organization-wide information models for use in assisting the design of integrated, shared software and database management systems. Participates in the construct of sound, logical business improvement opportunities consistent with corporate information management guiding principles, cost savings, and open system architecture objectives. Analyzes functional business applications and design specifications for functional activities for the object/entity types that will be required in the data repository schema.

Data Architect, Senior

Provide technical leadership, direction, support, and quality monitoring. Applies information management techniques and practices in support of business process improvement and business process modernization projects. Applies reverse engineering and reengineering disciplines to develop activity and data modeling, transaction flow analysis to document existing processes. Uses such methodologies as IDEFO process modeling and IDEFIX data modeling. Develops and applies organization-wide information models for use in assisting the design of integrated, shared software and database management systems. Participates in the construct of sound, logical business improvement opportunities consistent with corporate information management guiding principles, cost savings, and open system architecture objectives. Analyzes functional business applications and design specifications for functional activities for the object/entity types that will be required in the data repository schema.

Provides group facilitation, interviewing, training, and provides additional forms of knowledge transfer.

10 years of related experience

Bachelor’s Degree in Computer Science, Information Systems Engineering, Business or other related discipline

Data Architect, Expert

Provide technical leadership, direction, support, and quality monitoring. Applies information management techniques and practices in support of business process improvement and business process modernization projects. Applies reverse engineering

12 years of related experience

Bachelor’s Degree in Computer Science, SIN 54151S (formerly 132.51)

Labor Category Name Labor Category Description Min Years

Experience Min Education and reengineering disciplines to develop activity and data modeling, transaction flow analysis to document existing processes. Uses such methodologies as IDEFO process modeling and IDEFIX data modeling. Develops and applies organization-wide information models for use in assisting the design of integrated, shared software and database management systems. Participates in the construct of sound, logical business improvement opportunities consistent with corporate information management guiding principles, cost savings, and open system architecture objectives. Analyzes functional business applications and design specifications for functional activities for the object/entity types that will be required in the data repository schema.

Provides group facilitation, interviewing, training, and provides additional forms of knowledge transfer.

Engineering, Business or other related discipline

Database Administrator I

Performs database administration, backups, and recoveries, and works with users to resolve database questions or problems. Assists users on equipment operations. Maintains and updates databases and data dictionaries.

Entry-level position

Bachelor’s degree in Computer Science, Information Systems, Engineering, Business, or other related scientific or technical discipline

Database Administrator

II

Performs database administration, backups, and recoveries, and works with users to resolve database questions or problems. Coordinates systems resource availability with database analysts, system and application programmers, and other users.

Provides advice and assistance to users on equipment operations. Maintains and updates databases and data dictionaries.

1 year of related experience

Bachelor’s degree in Computer Science, Information Systems, Engineering, Business, or other related scientific or technical discipline

Database Administrator

III

Ensures efficient operation of a multicomputer site that supports database administration, analysis, and report production; Data dictionary administration;

And system development. Performs database administration, backups, and recoveries, and works with users to resolve database questions or problems. Coordinates systems resource availability

3 years of related experience

Bachelor’s degree in Computer Science, Information Systems, Engineering, Business, SIN 54151S (formerly 132.51)

Labor Category Name Labor Category Description Min Years

Experience Min Education with database analysts, system and application programmers, and other users. Provides advice and assistance to users on equipment operations.

Maintains and updates databases and data dictionaries. May assist to less experienced database administrators.

Database Engineer

Must have experience in database design, including logical and physical design, file and/or records access methods, calculation of space requirements, suitability of proposed database systems software, maintenance, monitoring, and tuning of different database applications involving reviewing existing documentation and conducting interviews with database file users to. Must be able to validate existing requirements for database design and development, and identify new system requirements, analyzing systems and designing technical and database computer systems.

Consulting with user personnel and systems analysts to clarify system issues and program intent to identify problems and recommend changes; and providing technical guidance to systems analyst personnel assigned to system database and computer system projects.

7 years of related experience

Bachelor’s Degree in Computer Science, Information Systems Engineering, Business or other related discipline

Database Engineer, Senior

Must have experience in database design, including logical and physical design, file and/or records access methods, calculation of space requirements, suitability of proposed database systems software, maintenance, monitoring, and tuning of different database applications involving reviewing existing documentation and conducting interviews with database file users to. Must be able to validate existing requirements for database design and development, and identify new system requirements, analyzing systems and designing technical and database computer systems.

Consulting with user personnel and systems analysts to clarify system issues and program intent to identify problems and recommend changes; and providing technical guidance to systems analyst personnel assigned to system database and computer

10 years of related experience

Bachelor’s Degree in Computer Science, Information Systems

SIN 54151S (formerly 132.51)

Labor Category Name Labor Category Description Min Years

Experience Min Education system projects. Provides technical direction to Database Engineers.

Editor/Analyst I

Collects and analyzes applicable technical documentation. Organizes material and writes descriptive copy according to establish standards regarding order, clarity, conciseness, style, and terminology. Reviews published materials and recommends revisions or changes in scope, format, content, and methods of reproduction and binding.

May select photographs, drawings, sketches, diagrams, and charts to illustrate material. May assist in laying out material for publication. Uses automated tools, including computer terminal and word processing or desktop publishing software in performing assigned duties. May coordinate the production and distribution of material.

3 years of related experience

Associate’s Degree, or a related Technical Certificate from a Technical School or recognized Vocational Program

Editor/Analyst

II

Determines layout, design, photography of newsletters, announcements, invitations, technical material, and other publications as may be required.

Writes and edits material for newsletters, technical documents, and other publications as tasked.

Arranges for any required photography to be included in documentation. Determines and initiates topics and features for publications. Provides both draft and final documentation materials.

5 years of related experience

Associate’s Degree, or a related Technical Certificate from a Technical School or recognized Vocational Program

Editor/Analyst

III

Determines layout, design, photography of newsletters, announcements, invitations, technical material, and other publications as may be required.

Writes and edits material for newsletters, technical documents, and other publications as tasked.

Arranges for any required photography to be included in documentation. Determines and initiates topics and features for publications. Provides both draft and final documentation materials. Provides daily management and guidance to Editor/Analyst I and II. Presents and advises management on documentation layouts strategy and branding options.

7 years of related experience

Bachelor’s Degree in English, Literature, Computer Science, Information Systems, Business, or other related discipline

SIN 54151S (formerly 132.51)

Labor Category Name Labor Category Description Min Years

Experience Min Education

Functional Analyst I

Guides users in defining actions or tasks and chronology of events associated with systems development or integration. Participates in Business Process Reengineering functions. Performs tradeoff studies and identification of deficiencies and solution candidates for problem areas. Develops risk and configuration management plans. Supports integration of new workflow management systems.

Directs Functional Analyst efforts. Ability to identify all internal and external functional interfaces, special knowledge and skills, or unique requirements associated with system development and performance. Specific skills in defining, refining, and integrating functional architectures.

8 years of related experience

Bachelor’s Degree in engineering, computer science, or other related discipline

Functional Analyst II

Guides users in defining actions or tasks and chronology of events associated with systems development or integration. Participates in Business Process Reengineering functions. Performs tradeoff studies and identification of deficiencies and solution candidates for problem areas. Develops risk and configuration management plans. Supports integration of new workflow management systems.

Directs Functional Analyst I efforts. Serves as liaison between the contractual staff and the customer.

10 years of related experience

Bachelor’s Degree in engineering or computer science

Functional Analyst III

Guides users in defining actions or tasks and chronology of events associated with systems development or integration. Participates in Business Process Reengineering functions. Performs tradeoff studies and identification of deficiencies and solution candidates for problem areas. Develops risk and configuration management plans. Supports integration of new workflow management systems.

Directs Functional Analyst I and II efforts. Serves as liaison between the contractual staff and the customer. Ability to identify all internal and external functional interfaces, special knowledge and skills, or unique requirements associated with system development and performance. Specific skills in

12 years of related experience

Bachelor’s Degree in engineering or computer science

SIN 54151S (formerly 132.51)

Labor Category Name Labor Category Description Min Years

Experience Min Education defining, refining, and integrating functional architectures.

Help Desk Specialist I

Provides support to end users on a variety of issues.

Identifies, researches, and resolves technical problems. Responds to telephone calls, email, and personnel requests for technical support.

Documents, tracks, and monitors the problem to ensure a timely resolution. Has knowledge of commonly used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision.

1 year of related experience in computer technology environment utilizing interpersona l skills

Associate Degree

Help Desk Specialist II

Provides support to end users on a variety of issues.

Identifies, researches, and resolves technical problems. Responds to telephone calls, email, trouble tickets and personal requests for technical support. Documents, tracks, and monitors the problem to ensure a timely resolution and communication with end users. Familiar with a variety of the field's concepts, practices, and procedures regarding problem/incident identification and documentation, trouble ticket escalation, tiered technical resources, error/problem resolution, and knowledge/database repositories.

Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. May lead and direct the work of others.

3 years of related experience

Associate Degree

Help Desk Specialist III

Provides daily supervision and direction to staff that are responsible for telephone and in-person support to users in the areas of e-mail, directories, standard Windows desktop applications, and other network services. Manages personnel who serve as the first point of contact for troubleshooting hardware and software PC and printer problems. Demonstrated ability to communicate orally and in writing and a positive customer service attitude.

7 years of related experience

Bachelor’s Degree in English, Literature, Computer Science, Information Systems, Business, or other related discipline

Network Engineer

Conduct site surveys. Assesses and documents current site network configuration and user requirements. Designs and optimizes network

3 years of related experience

Bachelor’s Degree in

SIN 54151S (formerly 132.51)

Labor Category Name Labor Category Description Min Years

Experience Min Education topologies. Follows engineering plans and site installation Technical Design packages. Develops installation schedules. Assist in preparation of drawing and documenting configuration changes at each site. Prepares site installation and test reports.

Engineering, Business or other related discipline

Network Engineer, Senior

Guides user in the development and programming of LAN and COE software applications including technical documentation to support command and control functions. Performs as senior task leader.

Directs Network Engineering efforts. Monitors task performance and schedules. Responsible for task completion. Working knowledge and/or familiarity with the federal government Common Operating Environment (COE) and federal government acquisition practices and policies.

10 years of related experience

Bachelor’s Degree in computer science, software engineering, mathematics or related discipline

Programmer Analyst

Analyzes functional business applications and designs specifications for functional activities.

Develops block diagrams and logic flow charts.

Translates detailed design into computer software to produce the required product. Prepares required documentation including program-level and technical user-level documentation. Enhances software to reduce operating time or improve efficiency.

5 years of related experience

Bachelor’s Degree in Computer Science, Information Systems Engineering, Business or other related discipline

Programmer Analyst, Senior

Provide technical leadership, direction, support and quality monitoring. Lead the analysis of functional business applications and designs specifications for functional activities. Develops block diagrams and logic flow charts. Translates detailed design into computer software to produce the required product.

Prepares required documentation including program-level and technical user-level documentation. Enhances software to reduce operating time or improve efficiency.

10 years of related experience

Bachelor’s Degree in Computer Science, Information Systems Engineering, Business or other related discipline

Project Manager

Serves as the project manager for a task order and shall be the contractors authorized interface with the Government Contracting Officer (CO), the contract level Contracting Officers Representative (COR), government management personnel and customer

12 years of related experience

Bachelor’s Degree in Computer Science, Information Systems

SIN 54151S (formerly 132.51)

Labor Category Name Labor Category Description Min Years

Experience Min Education agency representative. Responsible for management of task orders and ensuring that the technical solution and schedules are implemented in a timely manner. Performs task order-wide integration planning and interfaces to other functional systems.

Project Manager, Senior

Plans, organizes and directs all project level activities. Ensures goals and objectives of the program are accomplished within contract terms and conditions. Interfaces with client management personnel at a high level and is skilled in oral and written communications. This includes performance-based acquisition processes. Typically assists customers and users in the acquisition, analysis, selection, and implementation of information systems. Requires an understanding of federal IT system acquisition and management processes, procedures, regulations, and documentation. Thorough knowledge of federal budget development, management, and execution processes. Understanding of federal IT program risk management techniques and procedures.

20 years of related experience

Bachelor’s Degree in Science, Technology or Management

Quality Assurance Analyst

Develops, implements, and maintains quality assurance/configuration management programs in support of a variety of software, hardware, and services. Establishes standards for life cycle, documentation, development methods, testing, and maintenance. Develops and defines major and minor characteristics of quality/configuration management (including metrics and scoring parameters) and determines requisite quality control/configuration management resources for an actual task order.

Conducts or participates in formal and informal reviews at predetermined points throughout the system life cycle. Serves as liaison between Program Management and other functional groups to resolve issues regarding quality assurance/configuration management. Reviews and evaluates software products and services for adherence to government directives, standards, and

7 years of related experience

Bachelor’s degree in Computer Science, Information Systems, Engineering, Business, SIN 54151S (formerly 132.51)

Labor Category Name Labor Category Description Min Years

Experience Min Education guidelines. May provide daily supervision and direction to support staff.

Security Specialist

Provides assistance on matters pertaining to information security on automated information systems and supporting communications infrastructures, both classified and unclassified.

Generates detailed draft reports analyzing the physical, administrative, systemic and technical security posture of automated systems and makes recommendations to reduce or eliminate security vulnerabilities or risks.

5 years of related experience

Bachelor’s Degree in Computer Science, Information Systems Engineering, Business or other related discipline

Security Specialist II

Analyzes and defines information security, automated information security (AIS), and/or computer security requirements. Designs, develops, engineers, and implements security solutions.

Gathers and organizes technical information about an organization’s mission, goals, and needs;

Existing security products; And ongoing programs.

Develops, analyzes, and implements security architecture(s) as appropriate. Performs risk analysis and security audit services, develops analytical reports as required. May be required to perform in one or more of the following areas: AIS risk assessment methods and procedures; Security of system software generation; Security of computer hardware; Operating system utility/support software; Disaster recovery and contingency planning; Telecommunications security;

Development of AIS security policies and procedures. May have experience in one or more of the following: digital signatures, encryption, public key and certification management, cross certification of public key systems, and X.500 directories. May be responsible for leading a team in performing these services.

7 years of experience

Bachelor’s degree in Computer Science, Information Systems, Engineering, Business, or other related scientific or technical discipline

Software Developer

Performs development, design, and programming of applications software. Develops block diagrams and logic flow charts. Translates detailed design into computer software to produce the required product.

Prepares required documentation including

4 years of related experience

Bachelor’s Degree in

SIN 54151S (formerly 132.51)

Labor Category Name Labor Category Description Min Years

Experience Min Education program-level and technical user-level documentation. Enhances software to reduce operating time or improve efficiency.

Engineering, Business or other related discipline

Software Developer, Senior

Performs development, design, and programming of applications software. Develops block diagrams and logic flow charts. Translates detailed design into computer software to produce the required product.

Prepares required documentation including program-level and technical user-level documentation. Enhances software to reduce operating time or improve efficiency. Monitors task performance and schedules. May serve as technical lead. Responsible for task completion.

6 years of related experience

Bachelor’s Degree in Computer Science, Information Systems Engineering, Business or other related discipline

Software Developer/Arch itect I

Performs systems modeling, simulation, and analysis on moderately complex assignments.

Designs, develops, troubleshoots, and analyzes complicated and difficult software programs.

Working with more experienced software engineers, manages software development and support using formal specifications, data flow diagrams, other accepted design techniques, and CASE tools.

Reviews existing programs and assists in making refinements, reducing operating time, and improving current techniques. May function as team leader for lower level software engineers.

2 years of related experience

Bachelor’s degree in Computer Science, Information Systems, Engineering, Business, or other related scientific or technical discipline

Software Developer/Arch itect II

Develops and applies advanced methods, theories, and research techniques in the evaluation and development of highly complex software applications and problems. Analyzes and studies complex system requirements. Designs software tools and subsystems to support software reuse and manages their implementation. Manages software development and support using formal specifications, data flow diagrams, other accepted design techniques, and CASE tools. Estimates software development costs and schedules. Reviews existing programs and makes required refinements, reducing operating time, and improving current

4 years of related experience

Bachelor’s degree in Computer Science, Information Systems, Engineering, Business, SIN 54151S (formerly 132.51)

Labor Category Name Labor Category Description Min Years

Experience Min Education techniques. May provide daily supervision and direction to support staff.

Software Developer/Arch itect III

Develops and applies advanced methods, theories, and research techniques in the evaluation and development of highly complex software applications and problems. Analyzes and studies complex system requirements. Designs software tools and subsystems to support software reuse and manages their implementation. Manages software development and support using formal specifications, data flow diagrams, other accepted design techniques, and CASE tools. Estimates software development costs and schedules. Reviews existing programs and makes required refinements, reducing operating time, and improving current techniques. May provide daily supervision and direction to support staff.

6 years of experience

A Bachelor’s degree in Computer Science, Information Systems, Engineering, Business, or other related scientific or technical discipline

Systems Administrator

II

Administers the operation of business systems that may be mainframe, mini, or client/server based.

Troubleshoots computer related problems and, as necessary, contacts appropriate service representatives to resolve systems problems. Installs hardware and software, as needed. Performs backups, database administration, and file recovery.

Provides assistance to users in accessing and using business systems. May assist to lower level systems administrators.

2 years of related experience

Bachelor’s degree in Computer Science, Information Systems, Engineering, Business, or other related scientific or technical discipline

Systems Administrator

III

Manages the operation of business systems that may be mainframe, mini, or client/server based.

Troubleshoots computer related problems and, as necessary, contacts appropriate service representatives to resolve systems problems. Installs hardware and software, as needed. Performs backups, database administration, and file recovery.

Optimizes system operation and resource utilization and performs system capacity analysis and planning.

Provides assistance to users in accessing and using business systems. May provide direction to lower level systems administrators.

4 years of experience

Bachelor’s degree in Computer Science, Information Systems, Engineering, Business, SIN 54151S (formerly 132.51)

Labor Category Name Labor Category Description Min Years

Experience Min Education

Systems Analyst

Plan and participate in the analysis and evaluation of expressed user needs for application system support.

Establish system requirements in terms of objectives, functions to be served, and expectations of users and management. Plan and participate in the analysis and evaluation of existing application systems in response to requests for changes and modifications to meet new and level application system analysis and design. Reviews systems enhancements documentation prior to installation.

Assure conformance with configuration management and quality assurance.

5 years of related experience

Bachelor’s Degree in Computer Science, Information Systems Engineering, Business or other related discipline

Systems Analyst, Junior

Participate in the analysis and evaluation of expressed user needs for application system support.

Establish system requirements in terms of objectives, functions to be served, and expectations of users and management. Participate in the analysis and evaluation of existing application systems in response to requests for changes and modifications to meet new and level application system analysis and design. Assure conformance with configuration management and quality assurance.

2 years of related experience

Bachelor’s Degree in Computer Science, Information Systems Engineering, Business or other related discipline

Systems Analyst, Senior

Plan and conduct the analysis and evaluation of expressed user needs for application system support.

Establish system requirements in terms of objectives, functions to be served, and expectations of users and management. Plan and conduct the analysis and evaluation of existing application systems in response to requests for changes and modifications to meet new and level application system analysis and design. Approves systems enhancements documentation prior to installation.

Assure conformance with configuration management and quality assurance.

10 years of related experience

Bachelor’s Degree in Computer Science, Information Systems Engineering, Business or other related discipline

Systems Engineer

Analyzes information requirements. Evaluates analytically and systematically problems of workflow and workload. Develop block diagrams and logic flow charts. Translate detailed design into computer configurations. Design and integrate software and hardware configurations to meet the

4 years of related experience

Bachelor’s Degree in Computer Science, Information Systems

SIN 54151S (formerly 132.51)

Labor Category Name Labor Category Description Min Years

Experience Min Education objectives and requirements. Test, debugs, and refines computer product to produce the desired results.

Systems Engineer II

Applies information technology skills in the analysis, specification, development, integration, and acquisition of systems. Ensures systems and applications are compliant with applicable standards specified in task orders. Tests and installs COTS products and applications, and integrates them into the client's environment. Provides onsite support for minor requirements that do not meet functional specifications; Modifies programs to be compliant with specifications. Assignments are generally complex in nature and may be in support of one or more of the following disciplines: communications engineering, electronic engineering, communications security, network analysis, ECM/ECCM, interoperability analysis, system standards, military operations, program analysis, programming, cost analysis.