MAS - Ecg, Inc. - GS35F520GA

GENERAL SERVICES ADMINISTRATION

FEDERAL SUPPLY SERVICE

AUTHORIZED FEDERAL SUPPLY SCHEDULE CATALOG/PRICE LIST

Multiple Award Schedule (MAS)

Special Item No. 511210 - Software Licenses Special Item No. 54151 – Software Maintenance Services Special Item No. 54151S - Information Technology Professional Services Special Item No. 611420 – Information Technology Training Special Item No. OLM - Order-Level Materials (OLMs)

ECG, Inc.

505 N Toombs St, Suite A

Valdosta, GA 31601 Phone: 229-244-2099 Fax: 229-244-2399

Website Address: www.ecg.co Socio-Economic: Small Business

Primary Contact: Clay Griner email: cgriner@e-c-group.com

CONTRACT NUMBER: GS-35F-520GA

UEI: FQ3ZWHGLVR63

CONTRACT PERIOD: June 25, 2022 - June 25, 2027 Pricelist Current through Modification PO-0017, effective January 3, 2022.

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order are available through GSA Advantage! ,a menu-driven database system. The Internet address for GSA Advantage! is www.gsaadvantage.gov. For more information on ordering from Federal Supply Schedules click on the FAS Schedules button at http://www.gsa.gov/fas.

http://www.ecg.co mailto:cgriner@e-c-group.com http://www.gsaadvantage.gov http://www.gsa.gov/fas

TABLE OF CONTENTS

INFORMATION FOR ORDERING ACTIVITIES

TERMS AND CONDITIONS APPLICABLE TO TERM SOFTWARE LICENSES, PERPETUAL SOFTWARE

LICENSES (SPECIAL ITEM NUMBER 511210) AND MAINTENANCE (SPECIAL ITEM NUMBER 54151) OF

GENERAL PURPOSE COMMERCIAL INFORMATION TECHNOLOGY SOFTWARE

TERMS AND CONDITIONS APPLICABLE TO INFORMATION TECHNOLOGY (IT) PROFESSIONAL

SERVICES (SPECIAL ITEM NUMBER 54151S)

TERMS AND CONDITIONS APPLICABLE TO PURCHASE OF TRAINING COURSES FOR GENERAL

PURPOSE COMMERCIAL INFORMATION TECHNOLOGY EQUIPMENT AND SOFTWARE (SPECIAL ITEM

NUMBER 611420)

ECG, INC. GSA PRICE LIST (SIN 511210)

ECG, INC. GSA PRICE LIST (SIN 54151)

ECG, INC. GSA PRICE LIST (SIN 54151S)

LABOR CATEGORY DESCRIPTIONS

ECG, INC. GSA PRICE LIST (SIN 611420)

ECG, Inc. Telephone Number: 229-244-2099

Contract Number: GS-35F-520GA Page 2 of 18

INFORMATION FOR ORDERING ACTIVITIES

1. AUTHORIZED SPECIAL ITEM NUMBERS

a. SIN Description:

SIN Description

511210 Software License

54151 Software Maintenance Service

54151S Information Technology Professional Services

611420 Information Technology Training

OLM Order-Level Materials (OLMs)

b. Lowest Priced Model Number and Price for Each SIN: See Price List

c. Services Offered: See Price List

2. MAXIMUM ORDER PER SIN:

SIN Maximum Order

511210 $500,000 per SIN/Order

54151 $500,000 per SIN/Order

54151S $500,000 per SIN/Order

611420 $500,000 per SIN/Order

3. MINIMUM ORDER LIMITATION:

a. SIN 511210: $100

b. SIN 54151: $100

c. SIN 54151S: $100

d. SIN 611420: $100

4. GEOGRAPHIC COVERAGE (DELIVERY AREA): Domestic Delivery

5. POINT OF PRODUCTION: USA

6. BASIC DISCOUNTS: Prices listed are net, discounts have been deducted.

7. QUANTITY DISCOUNTS:

a. SINs 511210 and 54151: Not Applicable

b. SIN 54151S:

i. 0-24 hours per month 0%

ii. 24-36 hours per month 5%

iii. 36-62 hours per month 10%

iv. 62-132 hours per month 15%

Contract Number: GS-35F-520GA Page 3 of 18

v. 132 - 200 hours per month 17.7%

vi. 200+ hours per month 20%

c. SIN 611420: Contact Contractor

8. PROMPT PAYMENT TERMS: None, Net 30

9. GOVERNMENT PURCHASE CARDS

a. Accepted up to the Micro- Purchase threshold

b. Accepted above the Micro-Purchase threshold

10. FOREIGN ITEMS: None

11. ORDER DETAILS

a. Time of Delivery:

SIN Time of Delivery

511210 As specified in Task Order

54151 As specified in Task Order

54151S As specified in Task Order

611420 As specified in Task Order

OLM As specified in Task Order

b. Expedited Delivery: Contact Contractor

c. OVernight and 2-Day Delivery: Contact Contractor

d. Urgent Requirements: Contact Contractor

12. F.O.B POINT: Destination

13. ORDER INFORMATION

a. Address: ECG, Inc, 505 N Toombs St, Suite A, Valdosta, GA 31601

b. Procedures: For

14. PAYMENT ADDRESS: Same as Ordering Address

15. WARRANTY PROVISION: Standard Commercial Warranty

16. EXPORT PACKING CHARGES: Not Applicable

17. TERMS AND CONDITIONS OF GOVERNMENT PURCHASE CARD ACCEPTANCE: Will be accepted above the micro-purchase threshold.

18. TERMS AND CONDITIONS OF RENTAL: Not Applicable

19. TERMS AND CONDITIONS OF INSTALLATION: Not Applicable

20. TERMS AND CONDITIONS OF REPAIR PARTS: Not Applicable 20a. TERMS AND CONDITIONS OF ANY OTHER SERVICES: Not Applicable

21. LIST OF SERVICE AND DISTRIBUTION POINTS: Not Applicable

22. LIST OF PARTICIPATING DEALERS: Not Applicable

23. PREVENTIVE MAINTENANCE: Not Applicable

24. SPECIAL ATTRIBUTES: Not Applicable

a. Enviromental such as (recycled content, energy efficiency, and/or reduced pollutants)

b. Section 508 Compliance Information

25. DATA UNIVERSAL NUMBER SYSTEM (DUNS): 107190873

26. CONTRACTOR HAS AN ACTIVE REGISTRATION IN THE SYSTEM FOR AWARD MANAGEMENT

(SAM) DATABASE

Contract Number: GS-35F-520GA Page 4 of 18

TERMS AND CONDITIONS APPLICABLE TO PERPETUAL SOFTWARE LICENSES

(SPECIAL ITEM NUMBER 511210) AND MAINTENANCE (SPECIAL ITEM NUMBER

54151) OF GENERAL PURPOSE COMMERCIAL INFORMATION TECHNOLOGY

SOFTWARE

1. INSPECTION/ACCEPTANCE: The Contractor shall only tender for acceptance those items that conform to the requirements of this contract. The ordering activity reserves the right to inspect or test any software that has been tendered for acceptance. The ordering activity may require repair or replacement of nonconforming software at no increase in contract price. The ordering activity must exercise its post acceptance rights (1) within a reasonable time after the defect was discovered or should have been discovered; and (2) before any substantial change occurs in the condition of the software, unless the change is due to the defect in the software.

2. GUARANTEE/WARRANTY

a. Unless specified otherwise in this contract, the Contractor’s standard commercial guarantee/warranty as stated in the contract’s commercial price list will apply to this contract. All software furnished pursuant to the terms of this contract will be unconditionally guaranteed for defects for a period of 90 days (or longer period, if a greater length of time is provided commercially), beginning on the first day of acceptance.

b. The Contractor warrants and implies that the items delivered hereunder are merchantable and fit for use for the particular purpose described in this contract.

c. Limitation of Liability. Except as otherwise provided by an express or implied warranty, the Contractor will not be liable to the ordering activity for consequential damages resulting from any defect or deficiencies in accepted items.

3. TECHNICAL SERVICES: The Contractor, without additional charge to the ordering activity, shall provide a hot line technical support number 229-316-0009 for the purpose of providing user assistance and guidance in the implementation of the software. The technical support number is available from 8:00 AM to 5:00 PM ET Monday through Friday.

4. SOFTWARE MAINTENANCE

a. Software maintenance as it is defined: (select software maintenance type) :

i. X Software Maintenance as a Product: Software maintenance as a product includes the publishing of bug/defect fixes via patches and updates/upgrades in function and technology to maintain the operability and usability of the software product. It may also include other no charge support that is included in the purchase price of the product in the commercial marketplace. No charge support includes items such as user blogs, discussion forums, on-line help libraries and FAQs (Frequently Asked Questions), hosted chat rooms, and limited telephone, email and/or web-based general technical support for user’s self diagnostics. Software maintenance as a product does NOT include the creation, design, implementation, integration, etc. of a software package. These examples are considered software maintenance as a service. Software Maintenance as a product is billed at the time of purchase.

ii. X Software Maintenance as a Service: Software maintenance as a service creates, designs, implements, and/or integrates customized changes to software that solve one or more problems and is not included with the price of the software. Software maintenance as a service includes person-to- person communications regardless of the

Contract Number: GS-35F-520GA Page 5 of 18 medium used to communicate: telephone support, on-line technical support, customized support, and/or technical expertise which are charged commercially. Software maintenance as a service is billed arrears in accordance with 31 U.S.C. 3324.

b. Invoices for maintenance service shall be submitted by the Contractor after the completion of such service. Maintenance charges must be paid in arrears (31 U.S.C. 3324). PROMPT

PAYMENT DISCOUNT, IF APPLICABLE, SHALL BE SHOWN ON THE INVOICE.

5. PERIODS OF MAINTENANCE

a. The Contractor shall honor orders for periods for the duration of the contract period or a lesser period of time.

b. Maintenance may be discontinued by the ordering activity on thirty (30) calendar days written notice to the Contractor.

c. Annual Funding. When annually appropriated funds are cited on an order for maintenance, the period of the maintenance shall automatically expire on September 30 of the contract period, or at the end of the contract period, whichever occurs first. Renewal of the maintenance orders citing the new appropriation shall be required, if the maintenance is to be continued during any remainder of the contract period.

d. Cross-Year Funding Within Contract Period. Where an ordering activity’s specific appropriation authority provides for funds in excess of a 12 month (fiscal year) period, the ordering activity may place an order under this schedule contract for a period up to the expiration of the contract period, notwithstanding the intervening fiscal years.

e. Ordering activities should notify the Contractor in writing thirty (30) calendar days prior to the expiration of an order, if the maintenance is to be terminated at that time. Orders for the continuation of maintenance will be required if the maintenance is to be continued during the subsequent period.

6. UTILIZATION LIMITATIONS

a. Software acquisition is limited to commercial computer software defined in FAR Part 2.101.

b. When acquired by the ordering activity, commercial computer software and related documentation so legend shall be subject to the following:

i. Title to and ownership of the software and documentation shall remain with the

Contractor unless otherwise specified.

ii. Software licenses are by site and by ordering activity. An ordering activity is defined as a cabinet level or independent ordering activity. The software may be used by any subdivision of the ordering activity (service, bureau, division, command, etc.) that has access to the site the software is placed at, even if the subdivision did not participate in the acquisition of the software. Further, the software may be used on a sharing basis where multiple agencies have joint projects that can be satisfied by the use of the software placed at one ordering activity's site. This would allow other agencies access to one ordering activity's database. For ordering activity in public domain databases, user agencies and third parties may use the computer program to enter, retrieve, analyze and present data. The user ordering activity will take appropriate action by instruction, agreement, or otherwise, to protect the Contractor's proprietary property with any third parties that are permitted access to the computer programs and documentation in connection with the user ordering activity's permitted use of the computer programs and documentation. For purposes of this section, all such permitted third parties shall be deemed agents of the user ordering activity.

iii. Except as is provided in paragraph 8.b(2) above, the ordering activity shall not provide or otherwise make available the software or documentation, or any portion thereof, in any form, to any third party without the prior written approval of the Contractor. Third parties

Contract Number: GS-35F-520GA Page 6 of 18 do not include prime Contractors, subcontractors and agents of the ordering activity who have the ordering activity's permission to use the licensed software and documentation at the facility, and who have agreed to use the licensed software and documentation only in accordance with these restrictions. This provision does not limit the right of the ordering activity to use software, documentation, or information therein, which the ordering activity may already have or obtains without restrictions.

iv. The ordering activity shall have the right to use the computer software and documentation with the computer for which it is acquired at any other facility to which that computer may be transferred, or in cases of disaster recovery, the ordering activity has the right to transfer the software to another site if the ordering activity site for which it is acquired is deemed to be unsafe for ordering activity personnel; to use the computer software and documentation with a backup computer when the primary computer is inoperative; to copy computer programs for safekeeping (archives) or backup purposes;

to transfer a copy of the software to another site for purposes of benchmarking new hardware and/or software; and to modify the software and documentation or combine it with other software, provided that the unmodified portions shall remain subject to these restrictions.

v. "Commercial Computer Software" may be marked with the Contractor's standard commercial restricted rights legend, but the schedule contract and schedule pricelist, including this clause, "Utilization Limitations" are the only governing terms and conditions, and shall take precedence and supersede any different or additional terms and conditions included in the standard commercial legend.

7. SOFTWARE CONVERSIONS: Full monetary credit will be allowed to the ordering activity when conversion from one version of the software to another is made as the result of a change in operating system , or from one computer system to another. The purchase price of the new software shall be reduced by the amount that was paid to purchase the earlier version.

8. DESCRIPTIONS AND EQUIPMENT COMPATIBILITY: The Contractor shall include, in the schedule pricelist, a complete description of each software product. Also, included shall be a brief, introductory explanation of the modules and documentation which are offered.

Contract Number: GS-35F-520GA Page 7 of 18

TERMS AND CONDITIONS APPLICABLE TO INFORMATION TECHNOLOGY (IT)

PROFESSIONAL SERVICES (SPECIAL ITEM NUMBER 54151S)

1. SCOPE

a. The prices, terms and conditions stated under Special Item Number 54151S Information

Technology Professional Services apply exclusively to IT Services within the scope of this Information Technology Schedule.

b. The Contractor shall provide services at the Contractor’s facility and/or at the ordering activity location, as agreed to by the Contractor and the ordering activity.

2. PERFORMANCE INCENTIVES I-FSS-60 Performance Incentives (April 2000)

a. Performance incentives may be agreed upon between the Contractor and the ordering activity on individual fixed price orders or Blanket Purchase Agreements under this contract in accordance with this clause.

b. The ordering activity must establish a maximum performance incentive price for these services and/or total solutions on individual orders or Blanket Purchase Agreements.

c. Incentives should be designed to relate results achieved by the contractor to specified targets.

To the maximum extent practicable, ordering activities shall consider establishing incentives where performance is critical to the ordering activity’s mission and incentives are likely to motivate the contractor. Incentives shall be based on objectively measurable tasks.

3. ORDER

a. Agencies may use written orders, EDI orders, blanket purchase agreements, individual purchase orders, or task orders for ordering services under this contract. Blanket Purchase Agreements shall not extend beyond the end of the contract period; all services and delivery shall be made and the contract terms and conditions shall continue in effect until the completion of the order. Orders for tasks which extend beyond the fiscal year for which funds are available shall include FAR 52.232- 19 (Deviation – May 2003) Availability of Funds for the Next Fiscal Year. The purchase order shall specify the availability of funds and the period for which funds are available.

b. All task orders are subject to the terms and conditions of the contract. In the event of conflict between a task order and the contract, the contract will take precedence.

4. PERFORMANCE OF SERVICES

a. The Contractor shall commence performance of services on the date agreed to by the

Contractor and the ordering activity.

b. The Contractor agrees to render services only during normal working hours, unless otherwise agreed to by the Contractor and the ordering activity.

c. The ordering activity should include the criteria for satisfactory completion for each task in the

Statement of Work or Delivery Order. Services shall be completed in a good and workmanlike manner.

d. Any Contractor travel required in the performance of IT Services must comply with the Federal Travel Regulation or Joint Travel Regulations, as applicable, in effect on the date(s) the travel is performed. Established Federal Government per diem rates will apply to all Contractor travel.

Contractors cannot use GSA city pair contracts.

5. STOP-WORK ORDER (FAR 52.242-15) (AUG 1989)

a. The Contracting Officer may, at any time, by written order to the Contractor, require the

Contractor to stop all, or any part, of the work called for by this contract for a period of 90 days

Contract Number: GS-35F-520GA Page 8 of 18 after the order is delivered to the Contractor, and for any further period to which the parties may agree. The order shall be specifically identified as a stop-work order issued under this clause.

Upon receipt of the order, the Contractor shall immediately comply with its terms and take all reasonable steps to minimize the incurrence of costs allocable to the work covered by the order during the period of work stoppage. Within a period of 90 days after a stop-work is delivered to the Contractor, or within any extension of that period to which the parties shall have agreed, the Contracting Officer shall either-

i. Cancel the stop-work order; or

ii. Terminate the work covered by the order as provided in the Default, or the Termination for Convenience of the Government, clause of this contract.

b. If a stop-work order issued under this clause is canceled or the period of the order or any extension thereof expires, the Contractor shall resume work. The Contracting Officer shall make an equitable adjustment in the delivery schedule or contract price, or both, and the contract shall be modified, in writing, accordingly, if-

i. The stop-work order results in an increase in the time required for, or in the Contractor’s cost properly allocable to, the performance of any part of this contract; and

ii. The Contractor asserts its right to the adjustment within 30 days after the end of the period of work stoppage; provided that, if the Contracting Officer decides the facts justify the action, the Contracting Officer may receive and act upon the claim submitted at any time before final payment under this contract.

c. If a stop-work order is not canceled and the work covered by the order is terminated for the convenience of the Government, the Contracting Officer shall allow reasonable costs resulting from the stop-work order in arriving at the termination settlement.

d. If a stop-work order is not canceled and the work covered by the order is terminated for default, the Contracting Officer shall allow, by equitable adjustment or otherwise, reasonable costs resulting from the stop-work order.

6. INSPECTION OF SERVICES: The Inspection of Services–Fixed Price (AUG 1996) (Deviation - May 2003) clause at FAR 52.246-4 applies to firm-fixed price orders placed under this contract. The Inspection–Time and Materials and Labor- Hour (JAN 1986) (Deviation – May 2003) clause at FAR 52.246-6 applies to time and materials and labor hour orders placed under this contract.

7. RESPONSIBILITIES OF THE CONTRACTOR: The Contractor shall comply with all laws, ordinances, and regulations (Federal, State, City, or otherwise) covering work of this character. If the end product of a task order is software, then FAR 52.227-14 (Deviation – May 2003) Rights in Data – General, may apply.

8. RESPONSIBILITIES OF THE ORDERING ACTIVITY: Subject to security regulations, the ordering activity shall permit Contractor access to all facilities necessary to perform the requisite IT Services.

9. INDEPENDENT CONTRACTOR: All IT Services performed by the Contractor under the terms of this contract shall be as an independent Contractor, and not as an agent or employee of the ordering activity.

10. ORGANIZATIONAL CONFLICTS OF INTEREST

a. Definitions

“Contractor” means the person, firm, unincorporated association, joint venture, partnership, or corporation that is a party to this contract.

“Contractor and its affiliates” and “Contractor or its affiliates” refers to the Contractor, its chief executives, directors, officers, subsidiaries, affiliates, subcontractors at any tier, and consultants and any joint venture involving the Contractor, any entity into or with which the Contractor subsequently merges or affiliates, or any other successor or assignee of the Contractor.

Contract Number: GS-35F-520GA Page 9 of 18

An “Organizational conflict of interest” exists when the nature of the work to be performed under a proposed ordering activity contract, without some restriction on ordering activities by the Contractor and its affiliates, may either (i) result in an unfair competitive advantage to the Contractor or its affiliates or (ii) impair the Contractor’s or its affiliates’ objectivity in performing contract work.

b. To avoid an organizational or financial conflict of interest and to avoid prejudicing the best interests of the ordering activity, ordering activities may place restrictions on the Contractors, its affiliates, chief executives, directors, subsidiaries and subcontractors at any tier when placing orders against scheduled contracts. Such restrictions shall be consistent with FAR 9.505 and shall be designed to avoid, neutralize, or mitigate organizational conflicts of interest that might otherwise exist in situations related to individual orders placed against the schedule contract.

Examples of situations, which may require restrictions, are provided at FAR 9.508.

11. INVOICES: The Contractor, upon completion of the work ordered, shall submit invoices for IT services.

Progress payments may be authorized by the ordering activity on individual orders if appropriate.

Progress payments shall be based upon completion of defined milestones or interim products. Invoices shall be submitted monthly for recurring services performed during the preceding month.

12. PAYMENTS: For firm-fixed price orders the ordering activity shall pay the Contractor, upon submission of proper invoices or vouchers, the prices stipulated in this contract for service rendered and accepted.

Progress payments shall be made only when authorized by the order. For time and materials orders, the Payments under Time and Materials and Labor Hour Contracts at FAR 52.232-7 (DEC 2002), (Alternate II – FEB 2002) (Deviation – May 2003) applies to time and materials orders placed under this contract. For labor hour orders, the Payment under Time and Materials and Labor Hour Contracts at FAR 52.232-7 (DEC 2002), (Alternate II – Feb 2002)(Deviation – May 2003)) applies to labor hour orders placed under this contract. 52.216-31 (Feb 2007) Time-and-Materials/Labor-Hour Proposal Requirements-Commercial Item Acquisition As prescribed in 16.601 (e)(3), insert the following provision:

a. The Government contemplates award of a Time-and-Materials or Labor-Hour type of contract resulting from this solicitation.

b. The offeror must specify fixed hourly rates in its offer that include wages, overhead, general and

c. administrative expenses, and profit. The offeror must specify whether the fixed hourly rate for each labor category applies to labor performed by-

i. The offeror;

ii. Subcontractors; and/or

iii. Divisions, subsidiaries, or affiliates of the offeror under a common control.

13. RESUMES: Résumés shall be provided to the GSA Contracting Officer or the user ordering activity upon request.

14. INCIDENTAL SUPPORT COSTS: Incidental support costs are available outside the scope of this contract. The costs will be negotiated separately with the ordering activity in accordance with the guidelines set forth in the FAR.

15. APPROVAL OF SUBCONTRACTS: The ordering activity may require that the Contractor receive, from the ordering activity's Contracting Officer, written consent before placing any subcontract for furnishing any of the work called for in a task order.

16. DESCRIPTION OF IT PROFESSIONAL SERVICES AND PRICING: Please refer to the labor category descriptions and pricing incorporated into this GSA Price List.

Contract Number: GS-35F-520GA Page 10 of 18

TERMS AND CONDITIONS APPLICABLE TO INFORMATION TECHNOLOGY

TRAINING (SPECIAL ITEM NUMBER 611420)

1. SCOPE

a. The Contractor shall provide training courses normally available to commercial customers, which will permit ordering activity users to make full, efficient use of general purpose commercial IT products. Training is restricted to training courses for those products within the scope of this solicitation.

b. The Contractor shall provide training at the Contractor's facility and/or at the ordering activity's location, as agreed to by the Contractor and the ordering activity.

2. ORDER: Written orders, EDI orders (GSA Advantage! and FACNET), credit card orders, and orders placed under blanket purchase agreements (BPAs) shall be the basis for the purchase of training courses in accordance with the terms of this contract. Orders shall include the student's name, course title, course date and time, and contracted dollar amount of the course.

3. TIME OF DELIVERY: The Contractor shall conduct training on the date (time, day, month, and year) agreed to by the Contractor and the ordering activity.

4. CANCELLATION AND RESCHEDULING

a. The ordering activity will notify the Contractor at least seventy-two (72) hours before the scheduled training date, if a student will be unable to attend. The Contractor will then permit the ordering activity to either cancel the order or reschedule the training at no additional charge. In the event the training class is rescheduled, the ordering activity will modify its original training order to specify the time and date of the rescheduled training class.

b. In the event the ordering activity fails to cancel or reschedule a training course within the time frame specified in paragraph a, above, the ordering activity will be liable for the contracted dollar amount of the training course. The Contractor agrees to permit the ordering activity to reschedule a student who fails to attend a training class within ninety (90) days from the original course date, at no additional charge.

c. The ordering activity reserves the right to substitute one student for another up to the first day of class.

d. In the event the Contractor is unable to conduct training on the date agreed to by the Contractor and the ordering activity, the Contractor must notify the ordering activity at least seventy-two

(72) hours before the scheduled training date.

5. FOLLOW-UP SUPPORT: The Contractor agrees to provide each student with unlimited telephone support for a period of one (1) year from the completion of the training course. During this period, the student may contact the Contractor's instructors for refresher assistance and answers to related course curriculum questions.

6. PRICE FOR TRAINING: The price that the ordering activity will be charged will be the ordering activity training price in effect at the time of order placement, or the ordering activity price in effect at the time the training course is conducted, whichever is less.

7. INVOICE AND PAYMENT: Invoices for training shall be submitted by the Contractor after ordering activity completion of the training course. Charges for training must be paid in arrears (31 U.S.C. 3324).

PROMPT PAYMENT DISCOUNT, IF APPLICABLE, SHALL BE SHOWN ON THE INVOICE.

8. FORMAT AND CONTENT OF TRAINING

Contract Number: GS-35F-520GA Page 11 of 18

a. The Contractor shall provide written materials (i.e., manuals, handbooks, texts, etc.) normally provided with course offerings. Such documentation will become the property of the student upon completion of the training class.

b. **If applicable** For hands-on training courses, there must be a one-to-one assignment of IT equipment to students.

c. The Contractor shall provide each student with a Certificate of Training at the completion of each training course.

d. The Contractor shall provide the following information for each training course offered:

i. The course title and a brief description of the course content, to include the course format (e.g., lecture, discussion, hands-on training);

ii. The length of the course;

iii. Mandatory and desirable prerequisites for student enrollment;

iv. The minimum and maximum number of students per class;

v. The locations where the course is offered;

vi. Class schedules; and

vii. Price (per student, per class (if applicable).

e. For those courses conducted at the ordering activity’s location, instructor travel charges (if applicable), including mileage and daily living expenses (e.g., per diem charges) are governed by Pub. L. 99-234 and FAR Part 31.205-46, and are reimbursable by the ordering activity on orders placed under the Multiple Award Schedule, as applicable, in effect on the date(s) the travel is performed. Contractors cannot use GSA city pair contracts. The Industrial Funding Fee does NOT apply to travel and per diem charges.

Contract Number: GS-35F-520GA Page 12 of 18

ECG, INC. GSA PRICE LIST

SIN 511210

Product Name Part number Item description

GSA OFFER

PRICE (inclusive of the .75% IFF)

Alpaca Software ECG-SW-ALP

☐ View Service Providers/Enterprises, Groups, and Users ☐ View key settings on each User ☐ View Access Device (Identity/Device Profiles) name, MAC address, and assignments ☐ View graph of license utilization over time ☐ View history of changes made to Service Providers / Enterprises, Groups, and Users ☐ Create Groups ☐ Create Users ☐ Modify Identity/Device Profile Type (Device Type) of a Group-Level Identity/Device Profile (Device) ☐ Modify the MAC address of a Group-Level Identity/Device Profile (Device) ☐ Reset SIP Authentication for every User in a Group ☐ Reset Voice Portal Passcode for a single User ☐ Reset SIP Authentication and monitor all devices to confirm that they re-register ☐ Reset SIP Authentication for a User ☐ Authentication Change Alert: Alert when any of the following are changed:

(a) User-Level SIP Authentication Credentials,

(b) BroadWorks Admin Login Password,

(c) User-Level Web Portal (“CommPilot”) Password,

(d) Voice-Portal Passcode, or

(e) any other Authentication* ☐ License Threshold Alert: Report alerts of license assignments that exceed a threshold ☐ High Volume of Changes Alert: Alert when any user makes a set number BroadWorks-logged provisioning changes in a Broadworks system over Identity/Device Profile (Device) a set time interval* ☐ Unusual Changes by Administrator Alert: Alert when “blacklisted admins” make a BroadWorks logged provisioning change in a Broadworks system, where “blacklisted admins” are users that have been added to a specific “blacklist” by the system owner ☐ Unusual Time Change Alert: Alert when any change is logged by BroadWorks and occurs outside the time window of system-owner-defined business hours* ☐ Specify the list of “blacklist admins”, for alert purposes, as a set of specific administrator names in user@domain format, or with regular expression * Will not report alerts specifically caused by intentional changes implemented by Alpaca ☐ Email any alerts to a set of email addresses, delivered by an SMTP server ☐ Generate a report in CSV, TSV, or Excel about Communication Barring Criteria for the BroadWorks system.

☐ Generate a report in CSV, TSV, or Excel about Communication Barring Profiles for the BroadWorks system.

☐ Generate a report in CSV, TSV, or Excel about device details.

☐ Generate a report in CSV, TSV, or Excel about Emergency CLIDs ☐ Generate a report in CSV, TSV, or Excel about each Meet Me Conferencing Bridge.

☐ Generate a report in CSV, TSV, or Excel about phone numbers. $ 26,448.36

Contract Number: GS-35F-520GA Page 13 of 18

☐ Generate a report in CSV, TSV, or Excel about which Users have and don't have Call Forwarding Always assigned.

☐ Generate a report in CSV, TSV, or Excel about User details.

☐ Generate a report in CSV, TSV, or Excel about each User's registrations.

☐ Generate a report in CSV, TSV, or Excel about the service assignments for each user.

☐ Generate a report in CSV, TSV, or Excel about what Users have and have not changed their default Voice Portal Passcode.

Phone Replace & Device Migration AddOn ECG-SW-PR1

☐ Move all users, features, and settings from one group-level Identity/Device Profile (Access Device) to another, regardless of device types. This implements Device Migration from one Identity/ Device Profile Type (IDPT) to another IDPT. Optionally retrieving custom config files from a legacy FTP location.

$ 8,816.12

User Migration ECG-SW-UM1

☐ User Migration provides a function that allows BroadWorks' Users to be moved from one Group to another Group with no loss of information, settings, passwords, greetings, or attached files.

☐ Export a user and its settings to JSON ☐ Create (Import) a user and its settings from JSON ☐ Replace one BroadWorks user with another BroadWorks user, retaining certain user-specific customizations $ 8,816.12

Group Migration ECG-SW-GRPM

☐ Export a Group and its settings to JSON ☐ Relocate a BroadWorks group -- with all the settings -- to a new enterprise/service provider, retaining all SIP and login authentication ☐ Export a Group and its users to JSON ☐ Create (Import) a group and its users from JSON ☐ Convert a Group in a Service Provider to an independent Enterprise

$ 8,816.12

Enterprise Migration ECG-SW-EM1

☐ Copy (Clone) or Move an enterprise from Cluster A to Cluster B, including groups and settings as described in detailed usage documentation ☐ Create (Import) a Service Provider / Enterprise and its component groups, and users from JSON ☐ Export a Service Provider / Enterprise and its component groups, and users to JSON ☐ Runs with no server downtime -- keep processing calls, adding and modifying subscribers! $ 8,816.12

User Self Care Portal ECG-SW-USCP ☐ Allows individual users the option to control information with a portal they can log into.

$ 8,816.12

Alpaca CallReporter ECG-SW-CR1 ☐ Allows users to display BroadWorks calls in real time

$ 9,370.28

Advanced Provisioning ECG-SW-AP1

☐ Provides fine-grained control of every user setting from a single spreadsheet

☐ Provides custom validation of every spreadsheet value ☐ Supports fully customizable default values

$ 21,017.63

Contract Number: GS-35F-520GA Page 14 of 18

☐ Supports complex provisioning including call pick-up, hunt group, and call center settings

SurgeSuppressor ECG-SW-SS Synchronizes voicemail accounts between BroadWorks and SurgeMail, based on BroadWorks Voicemail service assignment. Built-in archiving and retention. 1:1 redundancy. $ 19,949.62

Fraudstopper -ECG Monitored ECG-SVC-FS ECG Monitors for fraud and individual

$ 1.99

Fraudstopper-Customer Monitored ECG-SW-FS Customer Monitors for fraud and individual

$ 1.00

SIN 54151

Product Maintenance Name Part number Item description

GSA OFFER

PRICE (inclusive of the .75% IFF)

Alpaca Support ECG-SW-ALP-SPT

ECG will perform Alpaca updates and correction of Software Defects subject to the severity of the problem as outlined in the software license agreement and provide maintenance as outlined in the software maintenance agreement.

$ 7,481.11

Phone Replace & Device Migration

Support

ECG-SW-PR1-SPT

ECG will perform Alpaca updates and correction of Software Defects subject to the severity of the problem as outlined in the software license agreement and provide maintenance as outlined in the software maintenance agreement $ 2,493.70

User Migration Support ECG-SW-UM1-SPT

ECG will perform Alpaca updates and correction of Software Defects subject to the severity of the problem as outlined in the software license agreement and provide maintenance as outlined in the software maintenance agreement $ 2,493.70

Group Migration Support

ECG-SW-GRPM-SP

T

ECG will perform Alpaca updates and correction of Software Defects subject to the severity of the problem as outlined in the software license agreement and provide maintenance as outlined in the software maintenance agreement. $ 2,493.70

Enterprise Migration Support ECG-SW-EM1-SPT

ECG will perform Alpaca updates and correction of Software Defects subject to the severity of the problem as outlined in the software license agreement and provide maintenance as outlined in the software maintenance agreement $ 2,493.70

User Self Care Portal Support

ECG-SW-USCP-SP

T

ECG will perform Alpaca updates and correction of Software Defects subject to the severity of the problem as outlined in the software license agreement and provide maintenance as outlined in the software maintenance agreement $ 2,493.70

Alpaca CallReporter Support ECG-SW-CR1-SPT

ECG will perform Alpaca updates and correction of Software Defects subject to the severity of the problem as outlined in the software license agreement and provide maintenance as outlined in the software maintenance agreement $ 1,236.88

Advanced Provisioning Support ECG-SW-AP1-SPT

ECG will perform Alpaca updates and correction of Software Defects subject to the severity of the problem as outlined in the software license agreement and provide maintenance as outlined in the software maintenance agreement $ 6,483.63

SurgeSuppressor Support ECG-SW-SS-SPT

ECG will perform Alpaca updates and correction of Software Defects subject to the severity of the problem as outlined in the software license agreement and provide maintenance as outlined in the software maintenance agreement $ 1,843.35

Contract Number: GS-35F-520GA Page 15 of 18

SIN 54151S

LABOR CATEGORY TITLES GSA PRICE

(Year 1)

GSA PRICE

(Year 2)

GSA PRICE

(Year 3)

GSA PRICE

(Year 4)

GSA PRICE

(Year 5)

Senior Subject Matter Expert $229.52 $232.96 $236.46 $240.00 $243.60

Commercial Job Title Functional Responsibility Minimum Education & General Experience

Senior Subject

Matter Expert

Provide technical, managerial, and administrative direction for problem definition, analysis, requirements development, and implementation for complex to extremely complex systems in the subject matter area. Make recommendations and advise on organization-wide system improvements, optimization or maintenance efforts in the following specialties: information systems architecture; networking;

telecommunications; automation;

communications protocols; risk management/electronic analysis;

software; lifecycle management;

software development methodologies;

and modeling and simulation.

Commensurate experience in IT and in new and related older technology that directly relates to the required area of expertise.

Bachelor Degree or higher in Computer

Science or equivalent with 8 years of experience.

Contract Number: GS-35F-520GA Page 16 of 18

SIN 611420

Course Title Course Descriptions Course Length

Min Student s Max

Students Commercial

Price

Unit of Issue ( Per

Course, Per

Student…)

PRICE

OFFERED TO

GSA

(including IFF)

BroadWorks Provisioning -Video Class

This class introduces the principles of BroadWorks

Users, Enterprises / Service Providers, and

Groups. It shows how to manage services, devices, and user security to protect against fraud.

This course will be open for year from the date the login is created 1 Unlimited $295.00

Per Student $ 252.64

BroadWorks Server

Patching-Vid eo Class

This course takes the student step-by step through the whole process of SAFELY and EFFECTIVELY patching BroadWorks servers.

This course will be open for year from the date the login is created 1 Unlimited $495.00

Per Student $423.93

Acme Packet

Bootcamp:

SIP Trunking

Registration- Video Class

The Oracle Acme Packet OS-C Platform is enormously complex and powerful. This course shows you how to harness that power for SIP

Peering/Trunking, and SIP Registration. This fast paced course arms designers and technicians with practical, tactical knowledge.

This course will be open for year from the date the login is created 1 Unlimited $595.00

Per Student $509.57

Contract Number: GS-35F-520GA Page 17 of 18

Oracle SBC Acme Packet

Bootcamp:

SIP Trunking

Registration-

Onsite Instruction

The Oracle Acme Packet OS-C Platform is enormously complex and powerful. This course shows you how to harness that power for SIP Peering/Trunking, and SIP Registration. This fast paced course arms designers and technicians with practical, tactical knowledge. 5 Days 5 12 $1,800.00 Per

Student $1,541.56

Contract Number: GS-35F-520GA Page 18 of 18