MAS - Techglobal Inc. - GS35F496AA

GENERAL SERVICES ADMINISTRATION

Federal Acquisition Service

Authorized Federal Supply Schedule Price List On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order are available through GSA Advantage!®, a menu-driven database system. The INTERNET address GSA

Advantage!® is: GSAAdvantage.gov.

Multiple Award Schedule FSC Group: Information Technology – IT Services

Contract number: GS-35F-496AA

Contract period: August 14, 2018 through August 13, 2023

TechGlobal Inc.

15850 Crabbs Branch Way, Suite 380 Rockville, MD 20855

301-755-9914 tel 301-741-4020 fax http://www.techglobalinc.com

Contract administration source: Steven Momon smomon@fedgeek.com

Business size: Small Business, Women Owned Business, Women Owned (WOSB), Women Owned (EDWOSB), SBA Certified Small Disadvantaged Business, and SBA Certified (8a) Firm

For more information on ordering from Federal Supply Schedules go to the GSA Schedules page at GSA.gov.

Price list current as of Modification #PS-0004, effective January 27, 2022

Prices Shown Herein are Net (discount deducted)

CUSTOMER INFORMATION

1a. Table of awarded special item number(s) with appropriate cross-reference to item descriptions and awarded price(s).

SINs Recovery SIN Title 54151S 54151SRC Information Technology Professional Services OLM OLMRC Order-Level Materials (OLM’s)

1b. Identification of the lowest priced model number and lowest unit price for that model for each special item number awarded in the contract. This price is the Government price based on a unit of one, exclusive of any quantity/dollar volume, prompt payment, or any other concession affecting price. Those contracts that have unit prices based on the geographic location of the customer, should show the range of the lowest price, and cite the areas to which the prices apply.

Not applicable

1c. If the Contractor is proposing hourly rates, a description of all corresponding commercial job titles, experience, functional responsibility and education for those types of employees or subcontractors who will perform services shall be provided. If hourly rates are not applicable, indicate “Not applicable” for this item. See GSA Awarded Pricing listed below

2. Maximum order

SINs Maximum Order 54151S $500,000

OLM $250,000

3. Minimum order: $100

4. Geographic coverage (delivery area). Domestic

5. Point(s) of production (city, county, and State or foreign country). Same as Company Address

6. Discount from list prices or statement of net price. Government Net Prices

7. Quantity discounts. None

8. Prompt payment terms. Information for Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions. Net 30 days

9. Foreign items (list items by country of origin). Not Applicable

10a. Time of delivery. (Contractor insert number of days.) Contact Contractor

10b. Expedited Delivery. Items available for expedited delivery are noted in this price list. Contact Contractor

10c. Overnight and 2-day delivery. Contact Contractor

10d. Urgent Requirements. Contact Contractor

11. F.O.B. point(s). Destination

12a. Ordering address(es). Same as company address

12b. Ordering procedures: For supplies and services, the ordering procedures, information on Blanket Purchase Agreements (BPA’s) are found in Federal Acquisition Regulation (FAR) 8.405-3.

13. Payment address(es). Same as company address

14. Warranty provision. Standard Commercial Warranty Terms & Conditions

15. Export packing charges, if applicable. Not Applicable

16. Terms and conditions of rental, maintenance, and repair (if applicable). Not Applicable

17. Terms and conditions of installation (if applicable). Not Applicable

18a. Terms and conditions of repair parts indicating date of parts price lists and any discounts from list prices (if applicable). Not Applicable

18b. Terms and conditions for any other services (if applicable). Not Applicable

19. List of service and distribution points (if applicable). Not Applicable

20. List of participating dealers (if applicable). Not Applicable

21. Preventive maintenance (if applicable). Not Applicable

22a. Special attributes such as environmental attributes (e.g., recycled content, energy efficiency, and/or reduced pollutants). Not Applicable

22b. If applicable, indicate that Section 508 compliance information is available on Electronic and Information Technology (EIT) supplies and services and show where full details can be found (e.g.

contractor’s website or other location.) The EIT standards can be found at: www.Section508.gov/.

Not Applicable

23. Unique Entity Identifier (UEI) number. MWJYSM8R7QA5

24. Notification regarding registration in System for Award Management (SAM) database. Registered

GSA DESCRIPTIONS

Technical Media Specialist II

Minimum/General Experience: 2 years of related experience

Functional Responsibilities:

The Media Specialist II must be able to perform all of the duties of the Media Specialist I as well as the following:

Responsible for designing complex media tools such as film, web, audio, etc. without guidance from education personnel. Must have strong experience in marine and ocean outreach programs in order to design effective tools for management to use for outreach and education events located in the sanctuary system. Works with minimal supervision, and provides up-to-date advances in film, web, audio, Facebook, and Twitter to ensure the sanctuary message is current and available for social media.

Minimum Education: Bachelor’s Degree in a related area

Technical Media Specialist IV

Minimum/General Experience: 8 years of related experience

Functional Responsibilities:

The Media Specialist IV must be able to perform all of the duties of the Media Specialist III as well as the following:

Responsibilities include updating Twitter and Facebook stories that can change daily. Originate public service announcements for the various sanctuaries located in the sanctuary system. Provides ONMS management with ideas to improve ways of getting success stories to the media, and provides guidance in working with local television and radio to play ONMS public service announcements where sites are located in the country.

Minimum Education: Bachelor’s Degree in a related area

Technical Writer II

Minimum/General Experience: 2 years of related experience

Functional Responsibilities:

The Technical Writer II must be able to perform all of the duties of the Technical Writer I as well as the following:

Assists in researching information technology subject matter that relates to marine science, writes a variety of technical articles, reports, brochures, and/or manuals for documentation for a wide range of IT uses. Familiar with standard concepts, practices, and procedures within a particular field. Relies on experience and judgment to plan and accomplish goals. Works under general supervision.

Minimum Education: Bachelor’s Degree in Computer Science, MIS, or a related area

Technical Writer III

Minimum/General Experience: 4 years of related experience

Functional Responsibilities:

The Technical Writer III must be able to perform all of the duties of the Technical Writer II as well as the following:

Researches subject matter, writes a variety of technical articles, reports, brochures, and/or manuals for documentation for a wide range of technology related issues with minor supervision. Must have a high level of knowledge of how technology supports ocean related concepts, practices, and procedures that relate to the sanctuary system. Performs a variety of tasks. May direct and lead the work of others.

Typically reports to a manager or head of a unit/department.

Minimum Education: Bachelor’s Degree in Computer Science, MIS, or a related area

Technical Writer IV

Minimum/General Experience: 6 years of related experience

Functional Responsibilities:

The Technical Writer IV must be able to perform all of the duties of the Technical Writer III as well as the following:

Researches subject matter writes and edits material for reports, manuals, proposals, catalogs, technical and outreach publications, and software and hardware documentations with minor supervision. Task may also include obtaining technical data from independent observation, reviews with staff members, or studies of published materials and existing documentation. Coordinate efforts of technical artists and illustrators in preparing reports, articles, and publications of internal and external distribution. Obtain background information on technologies, methods, and standards. Revises text and recommends changes in scope, format, and content to ensure conformance with established standards.

Minimum Education: Bachelor’s Degree in Computer Science, MIS, or a related area

Web Designer/Developer II

Minimum/General Experience: 2 years of related experience

Functional Requirements:

Assists with website design and creation. Helps plan, design, develop, test, edit, maintain, and document look and flow of websites.

Interviews clients to help them clarify their goals for establishing a website. Designs or supervises design of digitized images, banners, bullets, charts, image maps and other graphics to enhance appearance of site. May require knowledge of programming techniques and computer internet systems. Familiar with standard concepts, practices, and procedures within a particular field.

Relies on limited experience and judgment to plan and accomplish goals. Works under general supervision.

Minimum Education: Bachelor’s Degree in a related area

Web Designer/Developer III

Minimum/General Experience: 4 years of related experience

Functional Requirements:

The Web Designer/Developer III must be able to perform all of the duties of the Web Designer/Developer II as well as the following:

Performs website design and creation. Plans, designs, develops, tests, edits, maintains, and documents look and flow of websites.

Designs websites for ONMS annual events such as Oceans Live, Ocean Blue, and Capitol Hill Oceans week. Requires strong knowledge of programming techniques and computer internet systems and must perform with minor assistance. Must be able to demonstrate the success of the websites developed to ONMS personnel before being operational. Performs a variety of tasks. Works under general supervision; typically reports to a project leader or manager. A certain degree of creativity and latitude is required.

May lead or direct others.

Minimum Education: Bachelor’s Degree in a related area

Web Designer/Developer IV

Minimum/General Experience: 6 years of related experience

Functional Requirements:

The Web Designer/Developer IV must be able to perform all of the duties of the Web Designer/Developer III as well as the following:

Performs ONMS website design and assists in creation. Plans, designs, develop tests, edits, maintains, and documents look and flow for all 14 ONMS websites. Designs or supervises design of digitized images, banners, bullets, charts, image maps and other graphics to enhance appearance of site. Works with other federal and state resource agencies to ensure information related to a specific site is accurate and permission to use is approved. Must have knowledge of advanced programming techniques and computer internet systems and be able to provide ONMS personnel on the newest upgrades in these fields.

Minimum Education: Bachelor’s Degree in a related area

Web Designer/Developer V

Minimum/General Experience: 8 years of related experience

Functional Requirements:

The Web Designer/Developer V must be able to perform all of the duties of the Web Designer/Developer IV as well as the following:

Controls all technical aspects of the ONMS external and internal websites, including performance issues, such as speed of access, and approving site content. May also have responsibilities for site design and creation. Plans, develops, tests, edits, maintains, documents and controls content, look, and flow of websites. Applies knowledge of programming techniques and computer internet systems. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. A wide degree of creativity and latitude is expected. Very likely directs and leads others. Works under general supervision, but must be able to provide technical assistance and have strong knowledge of computers based systems that support websites and programs.. Typically reports to a manager or head of a unit/department.

Minimum Education: Bachelor’s Degree in a related area

Project Manager I

Minimum/General Experience: 1 year of related experience

Functional Requirements: Serves as the project manager or task lead for small to moderate sized, in-house projects. Works under general supervision. Assists the Program Manager in working with the Government Contracting Officer (CO), the contract-level Contracting Officer's Representative (COR), the task order-level COR(s), government management personnel and customer agency representatives. Under the guidance of the Program Manager, responsible for the overall management of the specific task order(s) and insuring that the technical solutions and schedules in the task order are implemented in a timely manner. Performs enterprise wide horizontal integration planning and interfaces to other functional systems. Must have strong command of at least one of the following disciplines, and working knowledge of all: resources and facilities management, database planning and design, systems analysis and design, network services, programming, conversion and implementation support, network services project management, data/records management, and other relevant technologies.

Minimum Education: Bachelor’s Degree in a related area

Project Manager II

Minimum/General Experience: 2 years of related experience, at least 1 year of project/task management experience required.

Functional Requirements:

The Project Manager II must be able to perform all of the duties of the Project Manager I as well as the following:

Serves as the project manager for small to moderate sized, in-house projects. Works under general supervision. Assists the Program Manager in working with the Government Contracting Officer (CO), the contract-level Contracting Officer's Representative (COR), the task order-level COR(s), government management personnel and customer agency representatives. Responsible for the overall management of the specific task order(s) and insuring that the technical solutions and schedules in the task order are implemented in a timely manner. Performs enterprise wide horizontal integration planning and interfaces to other functional systems. Must have strong command of at least two of the following disciplines, and working knowledge of all: resources and facilities management, database planning and design, systems analysis and design, network services, programming, conversion and implementation support, network services project management, data/records management, and other relevant technologies.

Minimum Education: Bachelor’s Degree in a related area

Project Manager III

Minimum/General Experience: 4 years of related experience, at least 2 years of project/task management experience required.

Functional Requirements:

The Project Manager III must be able to perform all of the duties of the Project Manager II as well as the following:

Serves as the project manager for moderate sized projects. Works under minimal supervision May act as the Program Manager in working with the Government Contracting Officer (CO), the contract-level Contracting Officer's Representative (COR), the task order-level COR(s), government management personnel and customer agency representatives. Responsible for the overall management of the specific task order(s) and insuring that the technical solutions and schedules in the task order are implemented in a timely manner. Performs enterprise wide horizontal integration planning and interfaces to other functional systems. Must have strong command of at least three of the following disciplines, and working knowledge of all: resources and facilities management, database planning and design, systems analysis and design, network services, programming, conversion and implementation support, network services project management, data/records management, and other relevant technologies.

Minimum Education: Bachelor’s Degree in a related area

Project Manager IV

Minimum/General Experience: 4 years of related experience, at least 2 years of project/task management experience required.

Functional Requirements:

The Project Manager IV must be able to perform all of the duties of the Project Manager III as well as the following:

Serves as the project manager for moderate to large sized projects. Works under minimal supervision May act as the Program Manager in working with the Government Contracting Officer (CO), the contract-level Contracting Officer's Representative (COR), the task order-level COR(s), government management personnel and customer agency representatives. Responsible for the overall management of the specific task order(s) and insuring that the technical solutions and schedules in the task order are implemented in a timely manner. Performs enterprise wide horizontal integration planning and interfaces to other functional systems. Must have strong command of at least four of the following disciplines, and working knowledge of all: resources and facilities management, database planning and design, systems analysis and design, network services, programming, conversion and implementation support, network services project management, data/records management, and other relevant technologies.

Minimum Education: Bachelor’s Degree in a related area

Project Manager V

Minimum/General Experience: 8 years of related experience, at least 3 years of project/task management experience required.

Functional Requirements:

The Project Manager V must be able to perform all of the duties of the Project Manager III as well as the following:

Serves as the project manager for moderate to large sized projects. Works under minimal supervision May act as the Program Manager in working with the Government Contracting Officer (CO), the contract-level Contracting Officer's Representative (COR), the task order-level COR(s), government management personnel and customer agency representatives. Responsible for the overall management of the specific task order(s) and insuring that the technical solutions and schedules in the task order are implemented in a timely manner. Performs enterprise wide horizontal integration planning and interfaces to other functional systems. Must have strong command of at least four of the following disciplines, and working knowledge of all: resources and facilities management, database planning and design, systems analysis and design, network services, programming, conversion and implementation support, network services project management, data/records management, and other relevant technologies.

Minimum Education: Bachelor’s Degree in a related area

Project Manager VI

Minimum/General Experience: 9 years of related experience

Functional Responsibilities:

Serves as the project manager for a large, complex task order (or a group of task orders affecting the same common/standard/migration system) and shall assist the Program Manager in working with the Government Contracting Officer (CO), the contract-level Contracting Officer's Representative (COR), the task order-level COR(s), government management personnel and customer agency representatives. Under the guidance of the Program Manager, responsible for the overall management of the specific task order(s) and insuring that the technical solutions and schedules in the task order are implemented in a timely manner. Performs enterprise wide horizontal integration planning and interfaces to other functional systems.

Minimum Education: Bachelor’s degree in a related area

Program Manager I

Minimum/General Experience: 6 years of related experience, 4 of which must be in a supervisory role

Functional Responsibilities:

This individual will work under very broad supervision in providing management and technical direction to program personnel. Will regularly exercise independent judgment, as well as a high-level of analytical skill in solving complex technical, administrative and managerial problems. Will be responsible for all aspects of program performance. The individual will: (1) Be responsible for all aspects of program performance (i.e., technical, contractual, administrative, financial); (2) Manage all aspects of program activity; (3) Provide technical and financial reports in order to show progress to Corporate management and customers; (4) Maintain customer contacts to ensure conformity to all contractual obligations; (5) Assume the initiative and provide support to Corporate management in identifying future requirements; (6) Develop, maintain, and implement a Program Management Plan that guides the performance of all functional activities performed on the Program.

Minimum Education: Bachelor’s Degree in a related area

Program Manager III

Minimum/General Experience: 8 years of related experience, 5 of which must be in a supervisory role

Functional Responsibilities:

This individual will work under very broad supervision in providing management and technical direction to program personnel. Will regularly exercise independent judgment, as well as a high-level of analytical skill in solving complex technical, administrative and managerial problems. Will be responsible for all aspects of program performance. The individual will: (1) Be responsible for all aspects of program performance (i.e., technical, contractual, administrative, financial); (2) Manage all aspects of program activity; (3) Provide technical and financial reports in order to show progress to Corporate management and customers; (4) Maintain customer contacts to ensure conformity to all contractual obligations; (5) Assume the initiative and provide support to Corporate management in identifying future requirements; (6) Develop, maintain, and implement a Program Management Plan that guides the performance of all functional activities performed on the Program.

Minimum Education: Bachelor’s Degree in a related area

Business Analyst II

Minimum/General Experience: 5 years of related experience

Functional Responsibilities:

Under general supervision, formulates and defines systems scope and objectives through research and fact-finding combined with an understanding of applicable business systems and industry requirements. With this knowledge, develops or modifies moderately complex information systems. Includes analysis of business and user needs, documenting requirements, and revising existing system logic difficulties as necessary. Guides and advises less-experienced Business Systems Analysts. Competent to work in some phases of systems analysis and considers the business implications of the application of technology to the current business environment.

Minimum Education: Bachelor’s degree

Business Analyst III

Minimum/General Experience: 6 years of related experience

Functional Responsibilities:

Under general supervision, formulates and defines systems scope and objectives through research and fact-finding combined with an understanding of applicable business systems and industry requirements. With this knowledge, develops or modifies moderately complex information systems. Includes analysis of business and user needs, documenting requirements, and revising existing system logic difficulties as necessary. Guides and advises less-experienced Business Systems Analysts. Competent to work in some phases of systems analysis and considers the business implications of the application of technology to the current business environment.

Minimum Education: Bachelor’s degree

Business Analyst IV

Minimum/General Experience: 8 years of related experience

Functional Responsibilities:

Reviews, analyzes, and evaluates business systems and user needs. Formulates systems to parallel overall business strategies. Writes detailed description of user needs, program functions, and steps required to develop or modify computer programs. Familiar with related computer software/programs used to perform job functions. Relies on experience and judgment to plan and accomplish goals.

Performs a variety of complicated tasks. May lead and direct the work of others.

Minimum Education: Bachelor’s Degree

Business Analyst V

Minimum/General Experience: 12 years of related experience

Functional Responsibilities:

Works with consulting staff and the customer to identify and document the information technology needs. Leads and participates in customer work sessions. Documents “as-is” and “to-be” business functions and the processes that support them, including Use Cases.

Work with consulting staff and customer to develop detailed functional requirements. Assist in the development of conceptual designs, implementation plans and other consulting reports. Create and deliver technical presentations.

Minimum Education: Bachelor’s degree

Business Process Consultant

Minimum/General Experience: 8 years of related experience

Functional Responsibilities:

Develops IT requirements and business processes re-engineering methodologies for IT projects. Capable of simultaneously providing direction and oversight to multiple medium to large enterprise-wide business application implementations and highly complex business process applications from program direction to requirements, development and support. Ability to handle large, enterprise-wide business process development efforts.

Minimum Education: Bachelor’s degree

Database Engineer

Minimum/General Experience: 10 years of related experience

Functional Responsibilities:

This position is a technical position focused primarily on the implementation and use of relational database (RDBMS) software products to assist our customers. In most cases, the RDBMS will be interfaced to a third-party COTS system. Specific duties include identifying customer needs and creating functional requirements related to the database; design, implementation and maintenance of databases; development and execution of Extract Transform and Load (ETL) processes; development of queries and stored procedures; data quality control and other tasks related to successful RDBMS implementation. The Database Engineer will be required to work with a variety of database products as the need arises.

Minimum Education: Bachelor’s degree

Database Specialist II

Minimum/General Experience: 2 years of related experience

Functional Responsibilities:

Assists to design and build relational databases for data storage or processing. Develops strategies for warehouse implementation, data acquisition, and archive recovery. Cleans and maintains the database by removing and deleting old data. May evaluate new data sources for adherence to the organization's quality standards and ease of integration. Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals. Works under general supervision.

Minimum Education: Bachelor’s Degree

Database Specialist III

Minimum/General Experience: 4 years of related experience

Functional Responsibilities:

Designs and builds relational databases for data storage or processing. Develops strategies for warehouse implementation, data acquisition, and archive recovery. Cleans and maintains the database by removing and deleting old data. May evaluate new data sources for adherence to the organization's quality standards and ease of integration. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks.

May lead and direct the work of others. Typically reports to a project leader or manager. A wide degree of creativity and latitude is expected.

Minimum Education: Bachelor’s Degree

Database Specialist IV

Minimum/General Experience: 6 years of related experience

Functional Responsibilities:

Designs and builds relational databases for data storage or processing. Develops strategies for warehouse implementation, data acquisition, and archive recovery. Cleans and maintains the database by removing and deleting old data. May evaluate new data sources for adherence to the organization's quality standards and ease of integration. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks.

May lead and direct the work of others. Typically reports to a project leader or manager. A wide degree of creativity and latitude is expected.

Minimum Education: Bachelor’s Degree

Implementation Consultant

Minimum/General Experience: 8 years of related experience

Functional Responsibilities:

The Implementation Consultant is responsible for executing the business analysis and system configuration activities / deliverables for COTS or custom system implementation projects. This individual is accountable for business analysis, workflow design and documentation, software configuration, and coordination of user testing. The Consultant works with internal staff and clients to ensure that the system configuration activities meet the customer’s business requirements.

The consultant will be adept at understanding each client’s organization, business processes, application environment, culture and requirements. The consultant will also apply knowledge of best practices in government Agencies’ business processes. Keys to success include the ability to build and manage client relationships, the capacity to build functional and technical knowledge of the system, and the aptitude to become a trusted adviser in the government domain.

Minimum Education: Bachelor’s degree

IT Subject Matter Specialist

Minimum/General Experience: 6 years of related experience

Functional Responsibilities:

Provides high-level subject matter proficiency for work described in the task. Provide highly technical and/or specialized guidance concerning automation solutions to complex information processing problems related to the subject matter field. Provides high-level functional system analysis, design, integration, documentation, training, and implementation advice on complex problems that require expert knowledge of the subject matter for effective implementation.

Minimum Education: Bachelor’s degree

Systems Analysis and Programming Director

Minimum/General Experience: 4 years of related experience

Functional Responsibilities:

Internal team leader for system implementation and programming tasks. Directs the software engineering function in developing, releasing, and maintaining software applications/operating systems according to business and customer needs.

Minimum Education: Bachelor’s degree

Software Architect III

Minimum/General Experience: 2 years of related experience

Functional Responsibilities:

Leads the analysis, assessment and formulation large-scale software system requirements. Provides leadership and guidance in software architecture, system designs, implementation planning, and software lifecycle strategies. Provide guidance in leveraging the best available technology to derive software systems. Manages complex software development programs by utilizing the latest technology in configuration management, software reusability, data flow control, and resource management. Oversees and validates systems testing in order to ensure intended software functionality, performance and operations requirements are met. Estimates software development costs and schedule.

Minimum Education: Bachelor’s degree

Software Architect IV

Minimum/General Experience: 4 years of experience

Functional Responsibilities:

Designs and codes software components, units, and modules that meet product specification and development schedules. Tests and debugs assigned components and units, Participated in large system and subsystem planning. Adheres to product build and release schedules and strategies. Acts as a technical resource for lower-level developers. Requires comprehensive knowledge of one or more platforms and operating systems, and of programming languages. Typically requires knowledge of one or more systems architectures.

Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. A wide degree of creativity and latitude is expected. Works under general supervision.

Typically reports to a manager or head of a unit/department.

Minimum Education: Bachelor’s degree

Information Services Consultant

Minimum/General Experience: 2 years of related experience

Functional Responsibilities:

Works with end user groups to evaluate and fulfill complex organizational IT needs. Evaluates existing systems and/or user needs to analyze, design, recommend, and implement system changes. Has high-level experience in a number of systems, processes, and procedures regularly employed to support an organization’s information infrastructure. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. May be responsible for conducting surveys and compiling reports for management. May lead and direct the work of others. A wide degree of creativity and latitude is expected.

Minimum Education: Bachelor’s degree

Application Developer II

Minimum/General Experience: 2 years of related experience

Functional Responsibilities:

Performs the development and/or programming, and implementation of information processing systems and applications that use current operating systems, programming languages, and applications development tools, computer systems, multi-programming technology, database management techniques, and data communications protocol. Can work independently in support of a joint applications development effort. Responsible for writing application software, data manipulation, databases programming, testing and implementation, technical and user documentation, software conversions.

Minimum Education: Associate’s degree

Application Developer III

Minimum/General Experience: 5 years of related experience

Functional Responsibilities:

Formulates and defines systems scope and objectives through research and fact-finding combined with an understanding of applicable business systems and industry requirements. With this knowledge, and input from business users designs, develops or modifies complex information systems. Includes analysis of business and user needs, documenting requirements, and revising existing system logic difficulties as necessary. Guides and advises less-experienced application developers. Competent to work in some phases of systems analysis and considers the business implications of the application of technology to the current business environment. Create and maintain software code documentation

Minimum Education: Bachelor’s degree

Application Developer V

Minimum/General Experience: 10 years of related experience

Functional Responsibilities:

Formulates and defines systems scope and objectives through research and fact-finding combined with an understanding of applicable business systems and industry requirements. With this knowledge, and input from business users designs, develops or modifies complex information systems. Includes analysis of business and user needs, documenting requirements, and revising existing system logic difficulties as necessary. Guides and advises less-experienced application developers. Competent to work in some phases of systems analysis and considers the business implications of the application of technology to the current business environment. Create and maintain software code documentation

Minimum Education: Bachelor’s degree

Software Developer I

Minimum/General Experience: 1 year of related experience

Functional Responsibilities:

Reviews, analyzes, and modifies programming systems including encoding, testing, debugging and installing to support an organization's application systems. Consults with users to identify current operating procedures and to clarify program objectives.

Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Primary job functions do not typically require exercising independent judgment. Typically reports to a project leader or manager.

Minimum Education: Bachelor’s degree

Software Developer II

Minimum/General Experience: 2 years of related experience

Functional Responsibilities:

Responsible for software design, coding, testing, debugging and maintenance using structured programming language. Assist in developing functional requirements and test plans. Assists in the analysis of test results and helps determine corrective actions.

Support and/or install software applications. Create and maintain software code documentation. Work with the technical staff to understand and to develop resolution of software problems.

Software Developer III

Minimum/General Experience: 4 years of related experience

Functional Responsibilities:

Reviews, analyzes, and modifies programming systems including encoding, testing, debugging and installing to support an organization's application systems. Consults with users to identify current operating procedures and to clarify program objectives. May be expected to write documentation to describe program development, logic, coding, and corrections: Writes manuals for users to describe installation and operating procedures. Must have a working knowledge of relational databases and client-server concepts. A wide degree of creativity and latitude is expected. Requires proficiency in programming languages. May lead and direct others.

Minimum Education: Bachelor’s degree

Software Developer IV

Minimum/General Experience: 6 years of related experience

Functional Responsibilities:

Works with users to identify current operating procedures and clarify program objectives. Outlines steps required for program development, including diagrams and charts. Writes program documentation and operations guidelines. Provides technical guidance to lower-level analyst/programmers. Requires comprehensive knowledge of programming techniques, networked and centralized operating systems, and the capabilities of enterprise database products and development suites. May team with external consultants in the development of unique applications that meet employer's requirements. Requires detailed and comprehensive knowledge of employer's applications and systems. A wide degree of creativity and latitude is expected. Requires proficiency in programming languages. May lead and direct others.

Minimum Education: Bachelor’s degree

Software Developer V

Minimum/General Experience: 8 years of related experience

Functional Responsibilities:

Leads lower-level analyst/programmers and other technical staff on a large, complex internal development project or serves as lead analyst/programmer on numerous smaller projects and systems. Typically a senior internal technical consultant who directs program development in complex applications and systems where existing architectures and techniques provide little guidance. Consults with user management and technical staff as necessary to clarify program intent, identify problems, suggest changes, and determine required coding. Assigns, coordinates and reviews work of lower-level analyst/programmers in advanced techniques. Prescribes standard to simplify interpretation of programs and documentations. Supervises preparation of records and reports. Requires detailed and comprehensive knowledge of employer's applications and systems. A wide degree of creativity and latitude is expected. Requires proficiency in programming languages.

Minimum Education: Bachelor’s degree

Quality Assurance Analyst I

Minimum/General Experience: 1 year of related experience

Functional Responsibilities:

Under general supervision, carries out procedures to ensure that all information systems, products, and services meet minimum organization standards and end-user requirements. Thoroughly tests software to ensure proper orientation and freedom from defects.

Documents and works resolve all problems. Reports progress on problem resolution to management. Devises improvements to current procedures and develops models of possible future configurations. Performs workflow analysis and recommends quality improvements.

Minimum Education: Associate’s degree

Quality Assurance Analyst II

Minimum/General Experience: 2 years of related experience

Functional Responsibilities:

Under general supervision, carries out procedures to ensure that all information systems, products, and services meet minimum organization standards and end-user requirements. Performs and leads tests of software to ensure proper operation and freedom from defects. May create test data for applications. Documents and works to resolve all complex problems. Reports progress on problem resolution to management. Devises improvements to current procedures and develops models of possible future configurations. Acts as information resource about assigned areas to technical writers and other Quality Assurance Analysts. Performs complex workflow analysis and recommends quality improvements.

Minimum Education: Associate’s degree

Data Architect IV

Minimum/General Experience: 6 years of related experience

Functional Responsibilities:

Under general direction, designs, implements and maintains complex database with respect to JCL, access methods, access time, device allocation, validation checks, organization, protection and security, documentation and statistical methods. Includes maintenance of database dictionaries, overall monitoring of standards and procedures and integration of systems through database design. Perform database administration tasks. Competent to work at the highest level of all phases of database management.

Minimum Education: Bachelor’s degree

Data Architect V Minimum/General Experience: 8 years of related experience

Functional Responsibilities:

Designs and builds relational or NoSQL databases. Develops strategies for data acquisitions, archive recovery, and implementation of a database. Works in a data warehouse environment, which includes data design, database architecture, metadata and repository creation. Translates business needs into long-term architecture solutions. Defines, designs, and builds dimensional databases. Perform database administration tasks. Develops data warehousing blueprints, evaluating hardware and software platforms, and integrating systems. Evaluates reusability of current data for additional analyses. Reviews object and data models and the metadata.

Minimum Education: Bachelor’s degree

Help Desk Specialist I

Minimum/General Experience: 1 years of related experience

Functional Responsibilities:

Under supervision, provides first-tier support to end users for either PC, server, or mainframe applications and hardware. Handles problems that the first tier of help desk support is unable to resolve. May interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem. Simulates or recreates user problems to resolve operating difficulties. Recommends systems modifications to reduce user problems. Maintains currency and highest level of technical skill in field of expertise.

Minimum Education: High School Degree and technical certification

Help Desk Specialist II

Minimum/General Experience: 2 years of related experience

Functional Responsibilities:

Under supervision, provides first-tier support to end users for either PC, server, or mainframe applications and hardware. Handles problems that the first tier of help desk support is unable to resolve. May interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem. Simulates or recreates user problems to resolve operating difficulties. Recommends systems modifications to reduce user problems. Maintains currency and highest level of technical skill in field of expertise.

Minimum Education: High School Degree and technical certification

Help Desk Specialist III

Minimum/General Experience: 4 years of related experience

Functional Responsibilities:

Under supervision, provides first and second-tier support to end users for either PC, server, or mainframe applications and hardware.

Handles problems that the first tier of help desk support is unable to resolve. May interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem. Simulates or recreates user problems to resolve operating difficulties. Recommends systems modifications to reduce user problems. Maintains currency and highest level of technical skill in field of expertise.

Minimum Education: High School Degree and technical certification

Help Desk Specialist IV

Minimum/General Experience: 6 years of related experience

Functional Responsibilities:

Under general direction, provides first, second and some third-tier support to end users for either PC, server, or mainframe applications and hardware. Handles problems that the first tier of help desk support is unable to resolve. May interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem.

Simulates or recreates user problems to resolve operating difficulties. Recommends systems modifications to reduce user problems.

Maintains currency and highest level of technical skill in field of expertise.

Minimum Education: High School Degree and technical certification

Network Engineer III

Minimum/General Experience: 5 years of related experience

Functional Responsibilities:

Under general direction, responsible for administration and day-to-day operation of organization’s local/ Wide area network (LAN/WAN). Provides integrated team support and maintenance of LAN/WAN hardware and software. Maintains integrity of the LAN/WAN hardware and software. Installs LAN/WAN software upgrades, including planning and scheduling, testing and coordination. Performs LAN/WAN security procedures, including implementing login requests.

Minimum Education: Bachelor’s degree

Network Engineer IV

Minimum/General Experience: 8 years of related experience

Functional Responsibilities:

Manages the purchase, installation, and support of network communications, including LAN/WAN systems. Responsible for evaluating current systems. Works on complex problems where analysis of situation requires in-depth evaluation of various factors.

Plans large-scale systems projects through vendor comparison and cost studies. Responsible for the overall integration of the enterprise-wide network including the planning, design, installation, maintenance, management, and coordination of the corporate LAN/WAN (may include local, metropolitan, and wide area networks). Has responsibility for technical architecture and recommendations related to LAN/WAN. Is typically a top-level technical contributor with advanced knowledge and experience in the area of local and wide area networking, communications, and related hardware/software.

Minimum Education: Bachelor’s degree

Network Engineer V

Minimum/General Experience: 10 years of related experience

Functional Responsibilities:

Manages the purchase, installation, and support of network communications, including LAN/WAN systems. Responsible for evaluating current systems. Works on complex problems where analysis of situation requires in-depth evaluation of various factors.

Plans large-scale systems projects through vendor comparison and cost studies. Responsible for the overall integration of the enterprise-wide network including the planning, design, installation, maintenance, management, and coordination of the corporate LAN/WAN (may include local, metropolitan, and wide area networks). Has responsibility for technical architecture and recommendations related to LAN/WAN. Is typically a top-level technical contributor with advanced knowledge and experience in the area of local and wide area networking, communications, and related hardware/software.

Minimum Education: Bachelor’s degree

Information Security Engineer I

Minimum/General Experience: 4 years of related experience

Functional Responsibilities:

Assists in the maintenance of systems to protect data from unauthorized users. Identifies, reports, and resolves security violations.

Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals. Works under general supervision.

Information Security Engineer II

Minimum/General Experience: 6 years of related experience

Functional Responsibilities:

Responsible for developing and managing Information Systems security, including disaster recovery, database protection and software development. Analyzes information security systems and applications and recommends and develops security measures to protect information against unauthorized modification or loss. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. May lead and direct the work of others. Typically reports to a project leader or manager. A wide degree of creativity and latitude is expected.

Minimum Education: Bachelor’s degree

Security Engineer and Auditor

Minimum/General Experience: 8 years of related experience

Functional Responsibilities:

Analyzes and defines security requirement for computer systems which may include mainframes, workstations, and personal computers. Designs, develops, engineers, and implements solutions that meet security requirements. Provides integration and implementation of the computer system security solution. Determines enterprise information security standards.