Federal Supply Schedule GS35F4944H

AUTHORIZED FEDERAL SUPPLY SERVICE

INFORMATION TECHNOLOGY SCHEDULE PRICELIST

GENERAL PURPOSE COMMERCIAL INFORMATION TECHNOLOGY

Special Item No. 132-51 Information Technology Professional Services

SIN 132-51 - INFORMATION TECHNOLOGY (IT) PROFESSIONAL SERVICES

FPDS Code D317 Creation/Retrieval of IT Related Automated News Services, Data Services, or Other Information Services

Note 1: All non-professional labor categories must be incidental to and used solely to support hardware, software and/or professional services, and cannot be purchased separately.

Note 2: Offerors and Agencies are advised that the Group 70 – Information Technology Schedule is not to be used as a means to procure services which properly fall under the Brooks Act. These services include, but are not limited to, architectural, engineering, mapping, cartographic production, remote sensing, geographic information systems, and related services. FAR 36.6 distinguishes between mapping services of an A/E nature and mapping services which are not connected nor incidental to the traditionally accepted A/E Services.

Note 3: This solicitation is not intended to solicit for the reselling of IT Professional Services, except for the provision of implementation, maintenance, integration, or training services in direct support of a product. Under such circumstances the services must be performance by the publisher or manufacturer or one of their authorized agents.

International Data Corporation (IDC)

2010 Corporate Ridge, Suite 700

McLean, VA

703.749.1472

703.749.1456 Fax

www.iidc.com

Contract Number: GS-35F-4944H

Period Covered by Contract: October 1, 1997 through September 30, 2007

General Services Administration Federal Supply Service

Pricelist current through Modification # FX32, effective 8-16-06

Products and ordering information in this Authorized FSS Information Technology Schedule Pricelist are also available on the GSA Advantage! System. Agencies can browse GSA Advantage! by accessing the Federal Supply Service’s Home Page via the Internet at http://www.fss.gsa.gov/

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TABLE OF CONTENTS

Information for Ordering Offices Applicable to All Special Item Number 3-9

Terms and Conditions Applicable to Information Technology (IT) 11-37 Professional Services (Special Item Number 132-51) and IT Services and Pricing

USA Commitment to Promote Small Business Participation Procurement Programs 38

Best Value Blanket Purchase Agreement Federal Supply Service 39-41

Basic Guidelines for Using “Contractor Team Arrangements” 42

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INFORMATION FOR ORDERING ACTIVITIES

APPLICABLE TO ALL SPECIAL ITEM NUMBERS

SPECIAL NOTICE TO AGENCIES: Small Business Participation

SBA strongly supports the participation of small business concerns in the Federal Supply Schedules Program. To enhance Small Business Participation SBA policy allows agencies to include in their procurement base and goals, the dollar value of orders expected to be placed against the Federal Supply Schedules, and to report accomplishments against these goals.

For orders exceeding the micropurchase threshold, FAR 8.404 requires agencies to consider the catalogs/pricelists of at least three schedule contractors or consider reasonably available information by using the GSA Advantage!™ on-line shopping service (www.fss.gsa.gov). The catalogs/pricelists, GSA Advantage!™ and the Federal Supply Service Home Page (www.fss.gsa.gov) contain information on a broad array of products and services offered by small business concerns.

This information should be used as a tool to assist ordering activities in meeting or exceeding established small business goals. It should also be used as a tool to assist in including small, small disadvantaged, and women-owned small businesses among those considered when selecting pricelists for a best value determination.

For orders exceeding the micropurchase threshold, customers are to give preference to small business concerns when two or more items at the same delivered price will satisfy their requirement.

1. GEOGRAPHIC SCOPE OF CONTRACT:

Domestic delivery is delivery within the 48 contiguous states, Alaska, Hawaii, Puerto Rico, Washington, DC, and U.S. Territories. Domestic delivery also includes a port or consolidation point, within the aforementioned areas, for orders received from overseas activities.

Overseas delivery is delivery to points outside of the 48 contiguous states, Washington, DC, Alaska, Hawaii, Puerto Rico, and U.S. Territories.

Offerors are requested to check one of the following boxes:

[ X ] The Geographic Scope of Contract will be domestic and overseas delivery.

2. CONTRACTOR’S ORDERING ADDRESS AND PAYMENT INFORMATION:

Contractors are required to accept credit cards for payments equal to or less than the micro-purchase threshold for oral or written delivery orders. Credit cards will be acceptable for payment above the micro-purchase threshold. In addition, bank account information for wire transfer payments will be shown on the invoice.

The following telephone number(s) can be used by ordering activities to obtain technical and/or ordering assistance:

Ordering Payment

IDC IDC, P. O. Box 3580, Boston, MA 02241

ATTN: Government Sales ABA number for wire transfer: 011000390

2010 Corporate Ridge Bank of Boston, Acct: 50437931, (617) 929-5656

McLean, VA 22102

703.749.1472

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3. LIABILITY FOR INJURY OR DAMAGE

The Contractor shall not be liable for any injury to ordering activity personnel or damage to ordering activity property arising from the use of equipment maintained by the Contractor, unless such injury or damage is due to the fault or negligence of the Contractor.

4. STATICAL DATA FOR GOVERNMENT ORDERING OFFICE COMPLETION OF STANDARD

FORM 279:

Block 9: G. Order/Modification Under Federal Schedule Block 16: Data Universal Numbering System (DUNS) Number: 057609401

Block 30: Type of Contractor C. Large Business G. Other Nonprofit Organization L. Foreign Contractor

Block 31: Woman-Owned Small Business - No Block 36: Contractor's Taxpayer Identification Number (TIN): 04-2324970

4a. CAGE Code: 1V114 4b. Contractor has registered with the Central Contractor Registration Database.

5. FOB DESTINATION

6. DELIVERY SCHEDULE

a. TIME OF DELIVERY: The Contractor shall deliver to destination within the number of calendar days after receipt of order (ARO), as set forth below:

SPECIAL ITEM NUMBER DELIVERY TIME (Days ARO)

132-51 30 Days

b. URGENT REQUIREMENTS: When the Federal Supply Schedule contract delivery period does not meet the bona fide urgent delivery requirements of an ordering activity, ordering activities are encouraged, if time permits, to contact the Contractor for the purpose of obtaining accelerated delivery. The Contractor shall reply to the inquiry within 3 workdays after receipt. (Telephonic replies shall be confirmed by the Contractor in writing.) If the Contractor offers an accelerated delivery time acceptable to the ordering activity, any order(s) placed pursuant to the agreed upon accelerated delivery time frame shall be delivered within this shorter delivery time and in accordance with all other terms and conditions of the contract.

7. DISCOUNTS: Prices shown are NET Prices; Basic Discounts have been deducted.

a. Prompt Payment: Net 30 days from receipt of invoice or date of acceptance, whichever is later.

b. Quantity – See price list

c. Dollar Volume - None

d. Government Educational Institutions are offered the same discounts as all other

Government customers.

8. TRADE AGREEMENTS ACT OF 1979, as amended:

All items are U.S. made end products, designated country end products, Caribbean Basin country end products, Canadian end products, or Mexican end products as defined in the Trade Agreements Act of 1979, as amended.

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9. STATEMENT CONCERNING AVAILABILITY OF EXPORT PACKING: Not applicable.

10. SMALL REQUIREMENTS: The minimum dollar value of orders to be issued is $50.00.

11. MAXIMUM ORDER (All dollar amounts are exclusive of any discount for prompt payment.)

a. The Maximum Order value for the following Special Item Numbers (SINs) is $500,000:

Special Item Number 132-51 - Information Technology (IT) Professional Services

12. ORDERING PROCEEDURES FOR FEDERAL SUPPLY SCHEDULE CONTRACTS

Ordering activities shall use the ordering procedures of Federal Acquisition Regulation (FAR) 8.405 when placing an order or establishing a BPA for supplies or services. These procedures apply to all schedules.

a. FAR 8.405-1 Ordering procedures for supplies, and services not requiring a statement of work.

b. FAR 8.405-2 Ordering procedures for services requiring a statement of work.

13. FEDERAL INFORMATION TECHNOLOGY/TELECOMMUNICATION STANDARDS

REQUIREMENTS: ordering activities acquiring products from this Schedule must comply with the provisions of the Federal Standards Program, as appropriate (reference: NIST Federal Standards Index). Inquiries to determine whether or not specific products listed herein comply with Federal Information Processing Standards (FIPS) or Federal Telecommunication Standards (FED-STDS), which are cited by ordering activities, shall be responded to promptly by the Contractor.

13.1 FEDERAL INFORMATION PROCESSING STANDARDS PUBLICATIONS (FIPS PUBS):

Information Technology products under this Schedule that do not conform to Federal Information Processing Standards (FIPS) should not be acquired unless a waiver has been granted in accordance with the applicable "FIPS Publication." Federal Information Processing Standards Publications (FIPS PUBS) are issued by the U.S.

Department of Commerce, National Institute of Standards and Technology (NIST), pursuant to National Security Act. Information concerning their availability and applicability should be obtained from the National Technical Information Service (NTIS), 5285 Port Royal Road, Springfield, Virginia 22161. FIPS PUBS include voluntary standards when these are adopted for Federal use. Individual orders for FIPS PUBS should be referred to the NTIS Sales Office, and orders for subscription service should be referred to the NTIS Subscription Officer, both at the above address, or telephone number (703) 487-4650.

13.2 FEDERAL TELECOMMUNICATION STANDARDS (FED-STDS): Telecommunication products under this Schedule that do not conform to Federal Telecommunication Standards (FED-STDS) should not be acquired unless a waiver has been granted in accordance with the applicable "FED-STD." Federal Telecommunication Standards are issued by the U.S. Department of Commerce, National Institute of Standards and Technology (NIST), pursuant to National Security Act. Ordering information and information concerning the availability of FED-STDS should be obtained from the GSA, Federal Supply Service, Specification Section, 470 East L’Enfant Plaza, Suite 8100, SW, Washington, DC 20407, telephone number (202)619-8925. Please include a self-addressed mailing label when requesting information by mail. Information concerning their applicability can be obtained by writing or calling the U.S. Department of Commerce, National Institute of Standards and Technology, Gaithersburg, MD 20899, telephone number (301)975-2833.

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14. CONTRACTOR TASKS / SPECIAL REQUIREMENTS (C-FSS-370) (NOV 2001)

(a) Security Clearances: The Contractor may be required to obtain/possess varying levels of security clearances in the performance of orders issued under this contract. All costs associated with obtaining/possessing such security clearances should be factored into the price offered under the Multiple Award Schedule.

(b) Travel: The Contractor may be required to travel in performance of orders issued under this contract. Allowable travel and per diem charges are governed by Pub .L. 99-234 and FAR Part 31, and are reimbursable by the ordering agency or can be priced as a fixed price item on orders placed under the Multiple Award Schedule. The Industrial Funding Fee does NOT apply to travel and per diem charges.

NOTE: Refer to FAR Part 31.205-46 Travel Costs, for allowable costs that pertain to official company business travel in regards to this contract.

(c) Certifications, Licenses and Accreditations: As a commercial practice, the Contractor may be required to obtain/possess any variety of certifications, licenses and accreditations for specific FSC/service code classifications offered. All costs associated with obtaining/ possessing such certifications, licenses and accreditations should be factored into the price offered under the Multiple Award Schedule program.

(d) Insurance: As a commercial practice, the Contractor may be required to obtain/possess insurance coverage for specific FSC/service code classifications offered. All costs associated with obtaining/possessing such insurance should be factored into the price offered under the Multiple Award Schedule program.

(e) Personnel: The Contractor may be required to provide key personnel, resumes or skill category descriptions in the performance of orders issued under this contract. Ordering activities may require agency approval of additions or replacements to key personnel.

(f) Organizational Conflicts of Interest: Where there may be an organizational conflict of interest as determined by the ordering agency, the Contractor’s participation in such order may be restricted in accordance with FAR Part 9.5.

(g) Documentation/Standards: The Contractor may be requested to provide products or services in accordance with rules, regulations, OMB orders, standards and documentation as specified by the agency’s order.

(h) Data/Deliverable Requirements: Any required data/deliverables at the ordering level will be as specified or negotiated in the agency’s order.

(i) Government-Furnished Property: As specified by the agency’s order, the Government may provide property, equipment, materials or resources as necessary.

(j) Availability of Funds: Many Government agencies’ operating funds are appropriated for a specific fiscal year. Funds may not be presently available for any orders placed under the contract or any option year. The Government’s obligation on orders placed under this contract is contingent upon the availability of appropriated funds from which payment for ordering purposes can be made. No legal liability on the part of the Government for any payment may arise until funds are available to the ordering Contracting Officer.

15. CONTRACT ADMINISTRATION FOR ORDERING ACTIVITIES: Any ordering activity, with respect to any one or more delivery orders placed by it under this contract, may exercise the same rights of termination as might the GSA Contracting Officer under provisions of FAR 52.212-4, paragraphs (l) Termination for the ordering activity’s convenience, and (m) Termination for Cause (See C.1.)

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16. GSA ADVANTAGE!

GSA Advantage! is an on-line, interactive electronic information and ordering system that provides on-line access to vendors' schedule prices with ordering information. GSA Advantage! will allow the user to perform various searches across all contracts including, but not limited to:

(1) Manufacturer;

(2) Manufacturer's Part Number; and

(3) Product categories.

Agencies can browse GSA Advantage! by accessing the Internet World Wide Web utilizing a browser (ex.:

NetScape). The Internet address is http://www.fss.gsa.gov/.

17. PURCHASE OF OPEN MARKET ITEMS

NOTE: Open Market Items are also known as incidental items, noncontract items, non-Schedule items, and items not on a Federal Supply Schedule contract. ODCs (Other Direct Costs) are not part of this contract and should be treated as open market purchases. Ordering Activities procuring open market items must follow FAR 8.402(f).

For administrative convenience, an ordering activity contracting officer may add items not on the Federal Supply Multiple Award Schedule (MAS) -- referred to as open market items -- to a Federal Supply Schedule blanket purchase agreement (BPA) or an individual task or delivery order, only if-

(1) All applicable acquisition regulations pertaining to the purchase of the items not on the Federal Supply Schedule have been followed (e.g., publicizing (Part 5), competition requirements (Part 6), acquisition of commercial items (Part 12), contracting methods (Parts 13, 14, and 15), and small business programs (Part 19));

(2) The ordering activity contracting officer has determined the price for the items not on the Federal Supply Schedule is fair and reasonable;

(3) The items are clearly labeled on the order as items not on the Federal Supply Schedule; and

(4) All clauses applicable to items not on the Federal Supply Schedule are included in the order.

18. CONTRACTOR COMMITMENTS, WARRANTIES AND REPRESENTATIONS

a. For the purpose of this contract, commitments, warranties and representations include, in addition to those agreed to for the entire schedule contract:

(1) Time of delivery/installation quotations for individual orders;

(2) Technical representations and/or warranties of products concerning performance, total system performance and/or configuration, physical, design and/or functional characteristics and capabilities of a product/equipment/ service/software package submitted in response to requirements which result in orders under this schedule contract.

(3) Any representations and/or warranties concerning the products made in any literature, description, drawings and/or specifications furnished by the Contractor.

b. The above is not intended to encompass items not currently covered by the GSA Schedule contract.

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19. OVERSEAS ACTIVITIES

The terms and conditions of this contract shall apply to all orders for installation, maintenance and repair of equipment in areas listed in the pricelist outside the 48 contiguous states and the District of Columbia, except as indicated below:

Upon request of the Contractor, the ordering activity may provide the Contractor with logistics support, as available, in accordance with all applicable ordering activity regulations. Such ordering activity support will be provided on a reimbursable basis, and will only be provided to the Contractor's technical personnel whose services are exclusively required for the fulfillment of the terms and conditions of this contract.

20. BLANKET PURCHASE AGREEMENTS (BPAs)

The use of BPAs under any schedule contract to fill repetitive needs for supplies or services is allowable. BPAs may be established with one or more schedule contractors. The number of BPAs to be established is within the discretion of the ordering activity establishing the BPA and should be based on a strategy that is expected to maximize the effectiveness of the BPA(s). Ordering activities shall follow FAR 8.405-3 when creating and implementing BPA(s).

21. CONTRACTOR TEAM ARRANGEMENTS

Contractors participating in contractor team arrangements must abide by all terms and conditions of their respective contracts. This includes compliance with Clauses 552.238-74, Industrial Funding Fee and Sales Reporting, i.e., each contractor (team member) must report sales and remit the IFF for all products and services provided under its individual contract.

22. INSTALLATION, DEINSTALLATION, REINSTALLATION

The Davis-Bacon Act (40 U.S.C. 276a-276a-7) provides that contracts in excess of $2,000 to which the United States or the District of Columbia is a party for construction, alteration, or repair (including painting and decorating) of public buildings or public works with the United States, shall contain a clause that no laborer or mechanic employed directly upon the site of the work shall received less than the prevailing wage rates as determined by the Secretary of Labor. The requirements of the Davis-Bacon Act do not apply if the construction work is incidental to the furnishing of supplies, equipment, or services. For example, the requirements do not apply to simple installation or alteration of a public building or public work that is incidental to furnishing supplies or equipment under a supply contract.

However, if the construction, alteration or repair is segregable and exceeds $2,000, then the requirements of the Davis-Bacon Act applies.

The ordering activity issuing the task order against this contract will be responsible for proper administration and enforcement of the Federal labor standards covered by the Davis-Bacon Act. The proper Davis-Bacon wage determination will be issued by the ordering activity at the time a request for quotations is made for applicable construction classified installation, deinstallation, and reinstallation services under SIN 132-8.

23. SECTION 508 COMPLIANCE.

If applicable, Section 508 compliance information on the supplies and services in this contract are available in Electronic and Information Technology (EIT) at the following:

The EIT standard can be found at: www.Section508.gov/.

24. PRIME CONTRACTOR ORDERING FROM FEDERAL SUPPLY SCHEDULES.

Prime Contractors (on cost reimbursement contracts) placing orders under Federal Supply Schedules, on behalf of an ordering activity, shall follow the terms of the applicable schedule and authorization and include with each order –

(a) A copy of the authorization from the ordering activity with whom the contractor has the prime contract (unless a copy was previously furnished to the Federal Supply Schedule contractor); and

(b) The following statement:

This order is placed under written authorization from _______ dated _______. In the event of any inconsistency between the terms and conditions of this order and those of your Federal Supply Schedule contract, the latter will govern.

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25. INSURANCE—WORK ON A GOVERNMENT INSTALLATION (JAN 1997)(FAR 52.228-5)

(a) The Contractor shall, at its own expense, provide and maintain during the entire performance of this contract, at least the kinds and minimum amounts of insurance required in the Schedule or elsewhere in the contract.

(b) Before commencing work under this contract, the Contractor shall notify the Contracting Officer in writing that the required insurance has been obtained. The policies evidencing required insurance shall contain an endorsement to the effect that any cancellation or any material change adversely affecting the Government's interest shall not be effective—

(1) For such period as the laws of the State in which this contract is to be performed prescribe; or

(2) Until 30 days after the insurer or the Contractor gives written notice to the Contracting Officer, whichever period is longer.

(c) The Contractor shall insert the substance of this clause, including this paragraph (c), in subcontracts under this contract that require work on a Government installation and shall require subcontractors to provide and maintain the insurance required in the Schedule or elsewhere in the contract. The Contractor shall maintain a copy of all subcontractors' proofs of required insurance, and shall make copies available to the Contracting Officer upon request.

26. SOFTWARE INTEROPERABILITY.

Offerors are encouraged to identify within their software items any component interfaces that support open standard interoperability. An item’s interface may be identified as interoperable on the basis of participation in a Government agency-sponsored program or in an independent organization program. Interfaces may be identified by reference to an interface registered in the component registry located at http://www.core.gov.

27. ADVANCE PAYMENTS

A payment under this contract to provide a service or deliver an article for the United States Government may not be more than the value of the service already provided or the article already delivered. Advance or pre-payment is not authorized or allowed under this contract. (31 U.S.C. 3324)

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TERMS AND CONDITIONS APPLICABLE TO INFORMATION TECHNOLOGY (IT)

PROFESSIONAL SERVICES (SPECIAL ITEM NUMBER 132-51)

1. SCOPE

a. The prices, terms and conditions stated under Special Item Number 132-51 Information Technology Professional Services apply exclusively to IT Services within the scope of this Information Technology Schedule.

b. The Contractor shall provide services at the Contractor’s facility and/or at the ordering activity location, as agreed to by the Contractor and the ordering activity.

2. PERFORMANCE INCENTIVES

a. Performance incentives may be agreed upon between the Contractor and the ordering activity on individual fixed price orders or Blanket Purchase Agreements under this contract in accordance with this clause.

b. The ordering activity must establish a maximum performance incentive price for these services and/or total solutions on individual orders or Blanket Purchase Agreements.

c. Incentives should be designed to relate results achieved by the contractor to specified targets. To the maximum extent practicable, ordering activities shall consider establishing incentives where performance is critical to the ordering activity’s mission and incentives are likely to motivate the contractor. Incentives shall be based on objectively measurable tasks.

3. ORDER

a. Agencies may use written orders, EDI orders, blanket purchase agreements, individual purchase orders, or task orders for ordering services under this contract. Blanket Purchase Agreements shall not extend beyond the end of the contract period; all services and delivery shall be made and the contract terms and conditions shall continue in effect until the completion of the order. Orders for tasks which extend beyond the fiscal year for which funds are available shall include FAR 52.232-19 (Deviation – May 2003) Availability of Funds for the Next Fiscal Year. The purchase order shall specify the availability of funds and the period for which funds are available.

b. All task orders are subject to the terms and conditions of the contract. In the event of conflict between a task order and the contract, the contract will take precedence.

4. PERFORMANCE OF SERVICES

a. The Contractor shall commence performance of services on the date agreed to by the Contractor and the ordering activity.

b. The Contractor agrees to render services only during normal working hours, unless otherwise agreed to by the Contractor and the ordering activity.

c. The ordering activity should include the criteria for satisfactory completion for each task in the Statement of Work or Delivery Order. Services shall be completed in a good and workmanlike manner.

d. Any Contractor travel required in the performance of IT Services must comply with the Federal Travel Regulation or Joint Travel Regulations, as applicable, in effect on the date(s) the travel is performed. Established Federal Government per diem rates will apply to all Contractor travel. Contractors cannot use GSA city pair contracts.

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5. STOP-WORK ORDER (FAR 52.242-15) (AUG 1989)

(a) The Contracting Officer may, at any time, by written order to the Contractor, require the Contractor to stop all, or any part, of the work called for by this contract for a period of 90 days after the order is delivered to the Contractor, and for any further period to which the parties may agree. The order shall be specifically identified as a stop-work order issued under this clause. Upon receipt of the order, the Contractor shall immediately comply with its terms and take all reasonable steps to minimize the incurrence of costs allocable to the work covered by the order during the period of work stoppage. Within a period of 90 days after a stop-work is delivered to the Contractor, or within any extension of that period to which the parties shall have agreed, the Contracting Officer shall either-

(1) Cancel the stop-work order; or

(2) Terminate the work covered by the order as provided in the Default, or the Termination for Convenience of the Government, clause of this contract.

(b) If a stop-work order issued under this clause is canceled or the period of the order or any extension thereof expires, the Contractor shall resume work. The Contracting Officer shall make an equitable adjustment in the delivery schedule or contract price, or both, and the contract shall be modified, in writing, accordingly, if-

(1) The stop-work order results in an increase in the time required for, or in the Contractor's cost properly allocable to, the performance of any part of this contract; and

(2) The Contractor asserts its right to the adjustment within 30 days after the end of the period of work stoppage; provided, that, if the Contracting Officer decides the facts justify the action, the Contracting Officer may receive and act upon the claim submitted at any time before final payment under this contract.

(c) If a stop-work order is not canceled and the work covered by the order is terminated for the convenience of the Government, the Contracting Officer shall allow reasonable costs resulting from the stop-work order in arriving at the termination settlement.

(d) If a stop-work order is not canceled and the work covered by the order is terminated for default, the Contracting Officer shall allow, by equitable adjustment or otherwise, reasonable costs resulting from the stop-work order.

6. INSPECTION OF SERVICES

The Inspection of Services–Fixed Price (AUG 1996) (Deviation – May 2003) clause at FAR 52.246-4 applies to firm-fixed price orders placed under this contract. The Inspection–Time-and-Materials and Labor-Hour (JAN 1986) (Deviation – May 2003) clause at FAR 52.246-6 applies to time-and-materials and labor-hour orders placed under this contract.

7. RESPONSIBILITIES OF THE CONTRACTOR

The Contractor shall comply with all laws, ordinances, and regulations (Federal, State, City, or otherwise) covering work of this character. If the end product of a task order is software, then FAR 52.227-14 (Deviation – May 2003) Rights in Data – General, may apply.

8. RESPONSIBILITIES OF THE ORDERING ACTIVITY

Subject to security regulations, the ordering activity shall permit Contractor access to all facilities necessary to perform the requisite IT Services.

9. INDEPENDENT CONTRACTOR

All IT Services performed by the Contractor under the terms of this contract shall be as an independent Contractor, and not as an agent or employee of the ordering activity.

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10. ORGANIZATIONAL CONFLICTS OF INTEREST

a. Definitions.

“Contractor” means the person, firm, unincorporated association, joint venture, partnership, or corporation that is a party to this contract.

“Contractor and its affiliates” and “Contractor or its affiliates” refers to the Contractor, its chief executives, directors, officers, subsidiaries, affiliates, subcontractors at any tier, and consultants and any joint venture involving the Contractor, any entity into or with which the Contractor subsequently merges or affiliates, or any other successor or assignee of the Contractor.

An “Organizational conflict of interest” exists when the nature of the work to be performed under a proposed ordering activity contract, without some restriction on ordering activities by the Contractor and its affiliates, may either (i) result in an unfair competitive advantage to the Contractor or its affiliates or (ii) impair the Contractor’s or its affiliates’ objectivity in performing contract work.

b. To avoid an organizational or financial conflict of interest and to avoid prejudicing the best interests of the ordering activity, ordering activities may place restrictions on the Contractors, its affiliates, chief executives, directors, subsidiaries and subcontractors at any tier when placing orders against schedule contracts. Such restrictions shall be consistent with FAR 9.505 and shall be designed to avoid, neutralize, or mitigate organizational conflicts of interest that might otherwise exist in situations related to individual orders placed against the schedule contract. Examples of situations, which may require restrictions, are provided at FAR 9.508.

11. INVOICES

The Contractor, upon completion of the work ordered, shall submit invoices for IT services. Progress payments may be authorized by the ordering activity on individual orders if appropriate. Progress payments shall be based upon completion of defined milestones or interim products. Invoices shall be submitted monthly for recurring services performed during the preceding month.

12. PAYMENTS

For firm-fixed price orders the ordering activity shall pay the Contractor, upon submission of proper invoices or vouchers, the prices stipulated in this contract for service rendered and accepted. Progress payments shall be made only when authorized by the order. For time-and-materials orders, the Payments under Time-and-Materials and Labor-Hour Contracts at FAR 52.232-7 (DEC 2002), (Alternate II – Feb 2002) (Deviation – May 2003) applies to time-and-materials orders placed under this contract. For labor-hour orders, the Payment under Time-and-Materials and Labor-Hour Contracts at FAR 52.232-7 (DEC 2002), (Alternate II – Feb 2002) (Deviation – May 2003)) applies to labor-hour orders placed under this contract.

13. RESUMES

Resumes shall be provided to the GSA Contracting Officer or the user ordering activity upon request.

14. INCIDENTAL SUPPORT COSTS

Incidental support costs are available outside the scope of this contract. The costs will be negotiated separately with the ordering activity in accordance with the guidelines set forth in the FAR.

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15. APPROVAL OF SUBCONTRACTS

The ordering activity may require that the Contractor receive, from the ordering activity's Contracting Officer, written consent before placing any subcontract for furnishing any of the work called for in a task order.

16. DESCRIPTION OF IT SERVICES AND PRICING

Product Listing

GS-35F-4944H

For info Contact: Craig Denning at 703-749-1472 or cdenning@idc.com

WORLDWIDE PRODUCTS

ACCESS SERVICES Price Category ($) Product Line

Custom IT Research Access See Appendix Umbrella Flexible Research Support See Appendix Umbrella

BUSINESS TOOLS Price Category ($) Product Line

ExpertROI See Appendix Database

Smart Fair Market Value See Appendix Database SmartBuy See Appendix Database

SmartIndex See Appendix Database SmartValues See Appendix Database

CHANNELS Price Category ($) Product Line

Desktop and Mobile Device Channels and

Alliances

B CIS

Exploring the White Box Server and Storage Opportunity

$28,787.85 MCS

Financial-Based Selling 25,000 (IDC Customers), 30,000

(Non-IDC Customers)

Workshop

Gaining Market Share Through Influence Relationships

$25,189.37 MCS

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High-Performance Partnering: ChannelBuilder

$10,075.75 Workshop

High-Performance Partnering: Overview ** $7,196.96 Workshop

High-Performance Partnering: Sales/Marketing (1 day) **

$8,636.36 Workshop

High-Performance Partnering: Sales/Marketing (2 day) **

$14,393.93 Workshop

IT Partnering Survey A Report Series Network Channels and Alliances B CIS

Quantifying the Network Storage Services Channel Opportunity: Full Study

$21,590.89 MCS

Quantifying the Network Storage Services Channel Opportunity: Networking

$8,636.36 MCS

Quantifying the Network Storage Services Channel Opportunity: Storage Networking

$8,636.36 MCS

Quantifying the Network Storage Services Channel Opportunity: Storage

$8,636.36 MCS

Servers and Channels in a Service Provider World $39,583.29 MCS

Software Partner Intelligence Management Service

See Appendix MCS

Software Partnering and Alliances

· Software Partnering Best Practices * B CIS

· Software Strategic Alliances * B CIS

Systems and Storage Channels and Alliances B CIS

The Economics of Hardware Distribution Channels

$42,462.08 MCS

* Inquiry may be shared across all Software Partnering and Alliances Services. Additionally the

Software Overview is included with the purchase of any Software Partnering and Alliances Programs.

** Prices do not include travel or living expenses.

COMMUNICATIONS Price Category ($) Product Line

3G Wireless Infrastructure B CIS

Broadband Markets and Technologies A CIS Building the Content Value Network $356.25 Special Report

Business Network Services A CIS Carrier Capital Expenditures Trends Analysis, 2002-2004 $14,393.93 Special Report

International Data Corporation Pg 16 GS-35F-4944H

Datacenter Networks A CIS Delivering the Promise of Broadband Networks $356.25 Special Report

Enterprise Networks A CIS IP Telephony A CIS

IP Telephony: The Move into Mainstream Markets

$356.25 Special Report

IP VPNs B CIS iSCSI: Analyzing the Future of IP Storage

Networks See Appendix MCS

ISP Markets B CIS Network and Service Management B CIS Next-Generation OSS and Billing B CIS

Optical Networks B CIS Residential Telecommunications Services A CIS

Riding the $499 Billion xSP Market Shake-Out $356.25 Special Report

Service Provider Infrastructure A CIS Small Business Telecommunications Services C CIS

The Evolution of Content Distribution Networks $356.25 Special Report

The Value Chain for Wireless Enterprise Solutions

$356.25 Special Report

Ushering in a New Generation: The Promise and Pain of 3G

$356.25 Special Report

Web Hosting Services A CIS Wireless and Mobile Communications A CIS Wireless Business Network Services B CIS

Wireless LAN B CIS Worldwide Network QView $10795.44 -

$21373.99 QView

Worldwide Telecom Black Book $28,787.85 CIS Worldwide Telecommunications Markets A CIS x Service Providers (xSPs) B CIS

HARDWARE Price Category ($) Product Line

Bio Advantage Panel: Four Panels $35,984.81 MCS

Bio Advantage Panel: Non Disclosure Presentation

$17,992.41 MCS

Bio Infrastructure: Drug Discovery Through Clinical Trials

$39,583.29 MCS

Bio-IT Infrastructure A CIS Biosciences: The Next Frontier for Technical

Computing

$39,583.29 MCS

International Data Corporation Pg 17 GS-35F-4944H

Clusters, Superclusters, and the Internet $32,386.33 MCS Competing in the Age of Bioscience $356.25 Special Report Consumer Devices and Technologies A CIS

Contract Manufacturers Database $7,196.96 Database Contract Manufacturing Services B CIS

Defining a 21st Century Architecture for Dynamic Strategice Decision Making (NEW -

October 1, 2002 Avail.)

$21,590.89 MCS

Digital Cameras C CIS Digital Cameras and Scanners B CIS

Digital Capture Devices and Photofinishing A CIS

Digital Photography Opportunities $24,829.52 MCS Disruptive Innovation in the Enterprise Market B SIS

Double Vision: A Study of the Multiple Monitor Market

$17,992.41 MCS

Emerging Customers, Emerging Channels $39,583.29 MCS End-User Deployment of Disk Storage Systems $35,984.81 MCS

Enterprise Server Fundamentals B CIS Enterprise Thin Clients: The Desktop Alternatives $7,196.96 Special Report

Factors Driving Enterprise Client Demand $356.25 Special Report Going Mobile: Tablet Form Factors for PCs and

Displays

$17,992.41 MCS

Hardcopy Peripherals Services

Hardcopy Peripherals: Document Solutions * B CIS

Hardcopy Peripherals: Overview * A CIS Hardcopy Peripherals: Technology * B CIS

Hardcopy Peripherals: User and Channel Data * B CIS

Hot Technical Server Markets $10,795.44 MCS

Increasing Print Volume: Analysis of Key Applications

$20,727.25 MCS

Infiniband, IA64, IA32: Has HPC Gone Commodity

$39,583.29 MCS

Interactive Consumer Services A CIS Interactive Consumer Services: Gaming B CIS

Interactive Consumer Services: Interactive TV B CIS

Internet Infrastructure Hardware A CIS

Leasing Evaluation Services

International Data Corporation Pg 18 GS-35F-4944H

· Leasing Evaluation Service: Communications Systems***

C CIS

· Leasing Evaluation Service: Networking*** C CIS

· Leasing Evaluation Service: PCs and PC Servers***

C CIS

· Leasing Evaluation Service: Servers and Storage***

B CIS

Mobile User A CIS

Mobilizing the Enterprise $356.25 Special Report Moving Pictures: Digital Imaging in Mobile

Devices $3,598.48 Special Report

Multifunction Peripherals A CIS PC Displays and Projectors B CIS

Personal Computing A CIS

Pricing Evaluation Services Pricing Evaluation Service: Networking $7,196.96 Database

Pricing Evaluation Service: PC Displays and Projectors

$7,196.96 Database

Pricing Evaluation Service: PCs $43,181.78 Database Pricing Evaluation Service: Printers $7,196.96 Database Pricing Evaluation Service: Servers $10,795.44 Database Pricing Evaluation Service: Storage $28,787.85 Database

Printers A CIS

Professional Graphics Market Tool $14,393.93 MCS

Semiconductor Services

· Semiconductors: Broadband and

Wireless****

A CIS

· Semiconductors: Consumer Devices**** A CIS

· Semiconductors: Desktop and Mobile PCs (merged with Semiconductors: Storage)****

A CIS

· Semiconductors: LCDs**** A CIS

· Semiconductors: Networking**** A CIS

Server and Storage Consolidation $35,984.81 MCS

Small and Medium Enterprise Server Deployment Opportunities

$35,984.81 MCS

Server Clustering 2002 $32,386.33 MCS

Smart Handheld Devices Services

International Data Corporation Pg 19 GS-35F-4944H

· Smart Handheld Devices: Enterprise***** A CIS

· Smart Handheld Devices: Solutions***** A CIS

· Smart Handheld Devices: Technology***** A CIS

Storage Mechanisms

· Storage Mechanisms: Disk****** A CIS

· Storage Mechanisms:

Optical/Removable******

C CIS

· Storage Mechanisms: Tape****** C CIS

Storage Systems A CIS The Evolving Internet Datacenter $28,787.85 MCS

The PC Plus Era: Extending the Brand to Other Devices

$25,189.37 MCS

The White Box Opportunity: Full Study $10,795.44 MCS The White Box Opportunity: Market Sizing $5,757.57 MCS

The White Box Opportunity: Practices and Strategies

$5,757.57 MCS

U.S. Quarterly Multifunction Peripherals Tracker $14,393.93 Tracker

United States Quarterly Hardcopy Peripherals Tracker

$25,189.37 Tracker

United States Quarterly PC Tracker $24,469.67 Tracker United States Quarterly Printer Tracker $13,674.23 Tracker Workgroup Color Page Printer Market $15,113.62 MCS

Workgroup MFPs: U.S. Vertical Market and Conjoint Analysis

$22,670.43 MCS

Workloads 2002: Understanding Server and Storage Deployment

See Appendix MCS

Workstations and High-Performance Systems A CIS

Worldwide Handheld QView ******** $14,393.93 QView Worldwide Handset QView ******** $14,393.93 QView

Worldwide High-Performance Midrange and Technical Server QView

$21,590.89 QView

Worldwide Plasma and LCD TV Market Forecast (NEW – November 1, 2002 Avail.)

$10,795.44 MCS

Worldwide Quarterly Disk Storage Systems Tracker

See Appendix Tracker

Worldwide Quarterly Hardcopy Peripherals Tracker

$287,878.50 Tracker

International Data Corporation Pg 20 GS-35F-4944H

Worldwide Quarterly PC Tracker -- Tracker Worldwide Quarterly Printer Tracker -- Tracker

Worldwide Quarterly Security Server Appliance Tracker (NEW – February 1, 2003 Avail.)

See Appendix Tracker

Worldwide Quarterly Server Forecast $129,545.33 Tracker Worldwide Quarterly Server Tracker See Appendix Tracker

Worldwide Workstation Qview (Combine:

formerly Worldwide Workstation QView:

Personal and Worldwide Workstation QView:

Traditional)

$28,787.85 QView

* Inquiry may be shared across all Hardcopy Peripherals Services

** Product requires special terms and conditions.

*** Inquiry may be shared across all Leasing Evaluation Services

**** Inquiry may be shared across all Semiconductor Services. Additionally the Semiconductor

Overview is included with the purchase of any of the Semiconductor Programs.

***** Inquiry may be shared across all Smart Handheld Devices services. Additionally, the Smart

Handheld Devices: Overview is included with the purchase of any of the Smart Handheld programs.

****** Inquiry may be shared across all Storage Mechanisms Services

INTERNET & eBUSINESS Price Category ($) Product Line

B2B Strategies (formerly B2B and eMarketplaces)

B CIS

Building the eBusiness Web $428.22 Special Report Four Strategies for Globalization $428.22 Special Report

Internet Commerce Market Model: United States See Appendix Database

Internet Commerce Market Model: Worldwide (formerly Internet Commerce Market Model:

Gold)

See Appendix Database

Internet Economy A CIS Payment Strategies (formerly ePayments) B CIS

Worldwide Telecom Black Book $28,787.85 CIS

International Data Corporation Pg 21 GS-35F-4944H

IT OVERVIEW Price Category ($) Product Line eWorld 2001 75000 MCS

Executive Market Watch C CIS Global IT Economic Outlook A CIS

Information Society Index 2002 C Report Series IT Leadership for the Rebound: Transitions

Ahead $356.25 Special Report

The IDC/World Times Information Society Index

C Report Series

Worldwide IT Security/Continuity Market Forecast

$5,037.87 Special Report

Worldwide IT Spending Patterns: The Worldwide Black Book

A CIS

Worldwide IT Spending Patterns: The Worldwide Black Book – Report Only

$28,787.85 Special Report

IT PROFESSIONALS Price Category ($) Product Line eBusiness Operations Advisory Services

(formerly eBusiness Resilience Advisory Service)

B CIS

eBusiness Operations Workshop (formerly eBusiness Resilience Workshop)

$35,984.81 Workshop

IT Value Metrics and Measurement (formerly IT Value, Metrics and Measurement)

B CIS

IT Value Metrics and Measurement Workshop (formerly IT Value, Metrics and Measurement

Workshop)

$35,984.81 Workshop

IT/Business Alignment Advisory Service (formerly IT and Business Alignment Advisory

Service)

B CIS

IT/Business Alignment Workshop (formerly IT and Business Alignment Workshop)

$35,984.81 Workshop

SERVICES Price Category ($) Product Line

AppSourcing (formerly ASP and Application

Management Services)

B CIS

Becoming a Services-Led Company $356.25 Special Report Consulting Services B CIS

Content Management Services (formerly Content and Document Management Services)

C CIS

International Data Corporation Pg 22 GS-35F-4944H

Contract Analysis and Performance Assessment $20,871.19 SIS

Corporate Learning and Performance (formerly Corporate eLearning)

B CIS

CRM and Customer Care Services B CIS Demonstrating the Value of Customer Care BPO $17,992.40 MCS

Designing and Building a Converged Network Solution

$8,276.51 MCS

Disaster Prevention, Preparedness, and Recovery $356.25 Special Report

Enterprise Portal Solutions (formerly Knowledge Management)

B CIS

Going Mobile: A Look at the Enterprise's Needs $3,598.48 Special Report

HR Management and Staffing Services (formerly Human Resource Management Services)

B CIS

Information Security Services B CIS IT Education and Certification (formerly IT

Education and Training Services)

B CIS

Market Perception of the Leading Solutions Services Firms

$356.25 Special Report

Marketplace Perceptions of Wireless Services Firms

$8,276.51 MCS

Network Lifecycle Services (formerly Network Support and Integration Services)

B CIS

IT Outsourcing and Utility Services (formerly Networked Infrastructure Management Services)

A CIS

Opportunities in the Logistics eMarketplace $28,787.85 MCS

Riding the $499 Billion xSP Market Shake-Out $356.25 Special Report

Scaling Peaks and Vaulting Valleys in the Services Market

$356.25 Special Report

Software and System Support Services C CIS Solution Integration Strategies B CIS

Storage and Data Management Services B CIS Successful Deployment of Wireless Data in the

Enterprise $356.25 Special Report

Supply Chain and Logistics Management Services

B CIS

The Financial Impact of ASPs: An ROI Study $17,992.41 MCS

The New Face of Business Process Outsourcing $356.25 Special Report

International Data Corporation Pg 23 GS-35F-4944H

Web Services Implementation and Dynamic Commerce Services (formerly Wireless and eCommerce Implementation Services)

B CIS

Wireless Infrastructure and Application Services (formerly Wireless and Mobile Infrastructure

Services)

B CIS

Worldwide Business Process Outsourcing Forecast and Analysis

$3,958.33 Special Report

Worldwide Quarterly Service Vendor Revenue Tracker

$28,787.85 Tracker

Worldwide Services B CIS x Service Providers (xSPs) B CIS

BPO Services: Opportunities in a Changing Market

C Report Series

Globalization Solutions C CIS Services Vertical Views B CIS

Vertical Perceptions of Security Services Firms $8,276.51 MCS

Themes

Branding Services $8,636.36 Theme Direct Marketing Services $8,636.36 Theme

ERM and EAI Services Market $8,636.36 Theme Globalization Services (formerly Globalization and Localization Services) $8,636.36 Theme

* The xSP program cannot be sold without another IDC program related to the xSP area. Please see

Clare Gillan for a listing of the programs that this program may be sold with.

SOFTWARE Price Category ($) Product Line

Application Development and Deployment

· Application Design and Construction Tools* B CIS

· Application Life-Cycle Management * B CIS

· Information Management and Data Integration Software (formerly Information and

Data Management Software)*

A CIS

International Data Corporation Pg 24 GS-35F-4944H

· Integration and Deployment Software (Combine: formerly Business Process

Automation and Deployment Software and Enterprise Integration Software)*

A CIS

Applications and Information Access

· Analytics and Data Warehousing Software (formerly Data Warehousing and Information

Access) **

A CIS

· AppSourcing (formerly ASP and Application Management Services) **

B CIS

· Collaborative Computing** A CIS

· Content Management and Retrieval Software**

A CIS

· Customer Relationship Management Applications**

B CIS

· Enterprise Applications (Combine : formerly Application Strategies, Professional Services

Enterprise Applications, Treasury Management Enterprise Applications, Warehouse and

Transport Enterprise Applications, and Workforce Management Enterprise Applications)**

A CIS

· Enterprise Portal Solutions (formerly Knowledge Management)**

B CIS

· Product Life-Cycle Management Solutions (formerly Collaborative Product Development

Enterprise Applications) **

B CIS

· Supplier Relationship Management and eCommerce Applications (formerly eCommerce

Applications)**

Assessing the Future of Linux, 2002-2003 $17992.41/10795.44 MCS

Enterprise Applications Markets by Industry, North America

$107,954.44 MCS

Enterprise Applications: Near- and Long-Term Opportunities

$356.25 Special Report

Global Software in a Changed World $356.25 Special Report Globalization Solutions C CIS

Online Content Market: Technologies and Strategies (formerly Content Service Providers

(CSPs))

A CIS

Successful Deployment of Wireless Data in the Enterprise

$356.25 Special Report

International Data Corporation Pg 25 GS-35F-4944H

The Financial Impact of Business Analytics $17,992.41 MCS

The…