MAS - Strategic Business Systems, Inc. - GS35F489BA

GENERAL SERVICES ADMINISTRATION

FEDERAL SUPPLY SERVICE

AUTHORIZED FEDERAL SUPPLY SCHEDULE PRICELIST

MULTIPLE AWARD SCHEDULE

Strategic Business Systems, Inc.

1106 Pinehurst Rd Dunedin, Fl 34698 Office: 727-797-0303 Fax: 727-489-7368 www.gosbsit.com

Contract Number: GS-35F-489BA Period Covered by Contract: August 25, 2024 – August 24, 2029 Business Size: Small/Hubzone Contract Administrator: Matt Cetta Email for Contract Administration: mcetta@gosbsit.com

For more information on ordering from Federal Supply Schedules click on the FSS Schedules button at fss.gsa.gov

Pricelist current through Modification #_A883.

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order are available through GSA Advantage!, a menu-driven database system. The INTERNETaddress GSA Advantage! is: GSAAdvantage.gov.

Table of Contents

CUSTOMER INFORMATION

TERMS AND CONDITIONS – IT PROFESSIONAL SERVICES: SIN 54151S

LABOR CATEGORY DESCRIPTIONS – IT PROFESSIONAL SERVICES: SIN 54151S……7

RATES – IT PROFESSIONAL SERVICES: SIN 54151S

Page ii Customer Information 1a. Awarded special item number cross-referenced to item description:

SIN Description 54151S- IT Professional Services and/or labor categories for database planning and design; systems analysis, integration, and design; programming, conversion and implementation support; network services, data/records management, and testing.

1b. Lowest priced model number for each special item number awarded in the contract:

1c. Hourly rates: See Pricing Below

2. Maximum order. $500,000

3. Minimum order. $100.00

4. Geographic coverage (delivery area). Domestic and Overseas

5. Point(s) of production (city, county, and State or foreign country). US

6. Discount from list prices or statement of net price. Prices shown herein are Net (discounts deducted).

7. Quantity discounts. None

8. Prompt payment terms. 1% Net 10/Net 30 days 9a. Government purchase cards are accepted at or below the micro-purchase threshold.

9b. Government purchase cards are accepted above the micro purchase threshold.

10. Foreign items (list items by country of origin). N/A 11a. Time of delivery: Specified on the Task Order 11b. Expedited Delivery: As agreed to between Strategic Business Systems and the ordering activity.

11c. Overnight and 2-day Delivery: As agreed to between Strategic Business Systems and the ordering activity.

11d. Urgent Requirements: As agreed to between Strategic Business Systems and the ordering activity.

12. FOB Point: Destination

13a. Contractor’s Ordering Address:

Strategic Business Systems Inc 1106 Pinehurst Rd Dunedin, FL 34698 Attn: Matt Cetta Phone: 727-797-0303 Fax: 727-489-7368 13b. Ordering procedures: Ordering activites shall use the ordering procedures of FAR 8.405-3 when placing an order or establishing a BPA for supplies or services

14. Payment Address(es):

Strategic Business Systems Inc 1106 Pinehurst Rd Dunedin, FL 34698 Bank account information for ACH or EFT payments will be shown on the invoice.

15. Warranty Provision: As agreed to between Strategic Business Systems and the ordering activity.

16. Export Packing Charges: N/A

17. Terms and conditions of Government purchase card acceptance: N/A

18. Terms and conditions of rental, maintenance, and repair: N/A

19. Terms and conditions of installation: N/A

20. Terms and conditions of repair parts indicating date of parts price lists and any discounts from list prices: N/A 20a. Terms and conditions for any other services: None

21. List of service and distribution points: N/A

22. List of participating dealers: N/A

23. Preventive maintenance: N/A 24a. Special attributes such as environmental attributes: None 24b. Section 508 compliance for Electronic and Information Technology (EIT) supplies and services: N/A

25. Data Universal Number System (DUNS) number: 828677893

26. Notification regarding registration in System for Award Management (SAM) registration database: Contractor has an active and current registration in the SAM database.

Strategic Business Systems, Inc.

Contract No. GS-35F-484BA Page 4 of 12 Terms and Conditions Applicable To Information Technology (IT) Professional Services (SIN 54151S)

6. INSPECTION OF SERVICES

In accordance with FAR 52.212-4 CONTRACT TERMS AND CONDITIONS--COMMERCIAL ITEMS (MAR 2009) (DEVIATION I - FEB 2007) for Firm-Fixed Price orders and FAR 52.212-4 CONTRACT TERMS AND CONDITIONS COMMERCIAL ITEMS (MAR 2009) (ALTERNATE I OCT 2008) (DEVIATION I – FEB 2007) applies to Time-and-Materials and Labor-Hour Contracts orders placed under this contract.

7. RESPONSIBILITIES OF THE CONTRACTOR

The Contractor shall comply with all laws, ordinances, and regulations (Federal, State, City, or otherwise) covering work of this character. If the end product of a task order is software, then FAR 52.227-14 (Dec 2007) Rights in Data – General, may apply.

8. RESPONSIBILITIES OF THE ORDERING ACTIVITY

Subject to security regulations, the ordering activity shall permit Contractor access to all facilities necessary to perform the requisite IT Professional Services.

9. INDEPENDENT CONTRACTOR

All IT Professional Services performed by the Contractor under the terms of this contract shall be as an independent Contractor, and not as an agent or employee of the ordering activity.

“Contractor” means the person, firm, unincorporated association, joint venture, partnership, or corporation that is a party to this contract.

“Contractor and its affiliates” and “Contractor or its affiliates” refers to the Contractor, its chief executives, directors, officers, subsidiaries, affiliates, subcontractors at any tier, and consultants and any joint venture involving the Contractor, any entity into or with which the Contractor subsequently merges or affiliates, or any other successor or assignee of the Contractor.

An “Organizational conflict of interest” exists when the nature of the work to be performed under a proposed ordering activity contract, without some restriction on ordering activities by the Contractor and its affiliates, may either (i) result in an unfair competitive advantage to the Contractor or its affiliates or (ii) impair the Contractor’s or its affiliates’ objectivity in performing contract work.

b. To avoid an organizational or financial conflict of interest and to avoid prejudicing the best interests of the ordering activity, ordering activities may place restrictions on the Contractors, its affiliates, chief executives, directors, subsidiaries and subcontractors at any tier when placing orders against schedule contracts. Such restrictions shall be consistent with FAR 9.505 and shall be designed to avoid, neutralize, or mitigate organizational conflicts of interest that might otherwise exist in situations related to individual orders placed against the schedule contract. Examples of situations, which may require restrictions, are provided at FAR 9.508.

11. INVOICES

The Contractor, upon completion of the work ordered, shall submit invoices for IT Professional services. Progress payments may be authorized by the ordering activity on individual orders if appropriate. Progress payments shall be based upon completion of defined milestones or interim products. Invoices shall be submitted monthly for recurring services performed during the preceding month.

12. PAYMENTS

For firm-fixed price orders the ordering activity shall pay the Contractor, upon submission of proper invoices or vouchers, the prices stipulated in this contract for service rendered and accepted. Progress payments shall be made only when authorized by the order. For time‑and‑materials orders, the Payments under Time‑and‑Materials and Labor‑Hour Contracts at FAR 52.212-4 (MAR 2009) (ALTERNATE I – OCT 2008) (DEVIATION I – FEB 2007) applies to time‑and‑materials orders placed under this contract. For labor‑hour orders, the Payment under Time‑and‑Materials and Labor‑Hour Contracts at FAR 52.212-4 (MAR 2009) (ALTERNATE I – OCT 2008) (DEVIATION I – FEB 2007) applies to labor‑hour orders placed under this contract. 52.216-31(Feb 2007) Time-and-Materials/Labor-Hour Proposal Requirements—Commercial Item Acquisition. As prescribed in 16.601(e)(3), insert the following provision:

(a) The Government contemplates award of a Time-and-Materials or Labor-Hour type of contract resulting from this solicitation.

(b) The offeror must specify fixed hourly rates in its offer that include wages, overhead, general and administrative expenses, and profit. The offeror must specify whether the fixed hourly rate for each labor category applies to labor performed by—

(1) The offeror;

(2) Subcontractors; and/or

(3) Divisions, subsidiaries, or affiliates of the offeror under a common control.

13. RESUMES

Resumes shall be provided to the GSA Contracting Officer or the user ordering activity upon request.

14. INCIDENTAL SUPPORT COSTS

Incidental support costs are available outside the scope of this contract. The costs will be negotiated separately with the ordering activity in accordance with the guidelines set forth in the FAR.

15. APPROVAL OF SUBCONTRACTS

The ordering activity may require that the Contractor receive, from the ordering activity's Contracting Officer, written consent before placing any subcontract for furnishing any of the work called for in a task order.

16. DESCRIPTION OF IT PROFESSIONAL SERVICES AND PRICING FOR STRATEGIC BUSINESS SYSTEMS, INC. (SBS) SBS approaches business challenges with innovative solutions based on a deep understanding of how agencies can benefit from proven solutions, while recognizing the unique factors in each situation. Through a combination of management expertise, proven best practices, and deep industry knowledge, we capitalize on our own experiences to help our customers meet and exceed the organization’s mission and objectives. Our Service Offerings include:

Managed Network Services SBS offers a full range of managed services including backup, remote monitoring, disaster recovery, security and IT Service Management.

By addressing each customer’s unique requirements, SBS utilizes a scalable portfolio of managed services to enable business stability and operational efficiency. SBS offers the following managed services:

· Monitoring

· Disaster Recovery

· Security

· IT Service Management

· Continuity

· Change Management

· Configuration

· Capacity Management Advanced Network Services With end-to-end support from SBS, government agencies and commercial companies build and maintain large-scale, high-performance, multi-service networks that deliver results.

· VOIP/Wireless

· Unified Communications

· Virtualization

· ISO 9001 / 20K Registration Support

LABOR CATEGORY DESCRIPTIONS AND MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS

Chief Enterprise Architect Minimum Education: Master’s in computer science or other relevant IT discipline. Six years of relevant work experience may be substituted for degree requirements.

Minimum Experience: 8 years Functional Responsibilities: Manages and supervises the design, development and implementation of enterprise-wide, high level or large scale IT systems. Responsible for all aspects of the task to include planning, analysis, design, implementation and testing of information systems. Ensures these systems are in compliance with task or specifications and government requirements. Provides direction and supervision to other management and technical staff.

Lead Enterprise Architect Minimum Education: Bachelor’s in computer science or other relevant IT discipline. Four years of relevant work experience may be substituted for degree requirements.

Minimum Experience: 4 years Functional Responsibilities: Leads the design, development and implementation of enterprise-wide, high level or large scale IT systems. Supports all aspects of the task to include planning, analysis, design, implementation and testing of information systems. Ensures these systems are in compliance with task or specifications and government requirements.

Project Manager Minimum Education: Bachelor’s in computer science or other relevant IT discipline. Four years of relevant work experience may be substituted for degree requirements.

Minimum Experience: 4 years Functional Responsibilities: Manages projects, tasks, and/or subtasks. Advises and assists project staff on execution of specific project requirements. May be responsible for management of complete project or specific task elements. Implements directives and schedules necessary to ensure effective project management. Possesses a detailed knowledge of concepts, practices, and procedures in several activity, technical, and management fields. Provides technical consulting on complex projects and provides detailed guidance and direction to project staff.

Senior Systems Administrator Minimum Education: Bachelor’s in computer science or other relevant IT discipline. Four years of relevant work experience may be substituted for degree requirements.

Minimum Experience: 3 years Functional Responsibilities: Installs new software releases and system upgrades, evaluates and installs patches, and resolves software related problems. Performs system backups and recovery. Maintains data files and monitors system configuration to ensure data integrity. the daily activities of configuration and operation of business systems, which may be mainframe, mini, or client/server based. Optimizes system operation and resource utilization, and performs system capacity analysis and planning. Provides assistance to users in accessing and using business systems.

Network Administrator Minimum Education: Bachelor’s in computer science or other relevant IT discipline. Four years of relevant work experience may be substituted for degree requirements.

Minimum Experience: 2 years Functional Responsibilities: Establishes network by evaluating network performance issues including availability, utilization, and throughput; planning and executing the selection, installation, configuration, and testing of equipment; defining network policies and procedures; establishing connections and firewalls. Maintains network performance by performing network monitoring and analysis, and performance tuning; troubleshooting network problems; escalating problems to network systems engineer.

Systems Engineer Minimum Education: Bachelor’s in computer science or other relevant IT discipline. Four years of relevant work experience may be substituted for degree requirements.

Minimum Experience: 2 years Functional Responsibilities: Responsible for performing technical planning, system integration, verification and validation, cost and risk, and supportability and effectiveness analyses for systems and subsystems, and providing and implementing System Lifecycle plans. Ensures the logical and systematic conversion of customer or product requirements into total systems solutions that meet technical, schedule, and cost constraints. Performs functional analysis, timeline analysis, detail trade studies, requirements allocation, and interface definition studies to translate customer requirements into hardware and software specifications. As requested, develop and present technical solutions that include requirement definition, design approach, risk analysis, task definition, parts list, and estimated costs. Coordinates with the Project Manager as it pertains to the successful execution of projects.

Associate AV Programmer Minimum Education: Bachelor’s in computer science or other relevant IT discipline. Four years of relevant work experience may be substituted for degree requirements.

Minimum Experience: 1 year Functional Responsibilities: Assists with scheduling, testing, and operating room equipment and services for meetings requiring Video and Audio Teleconferencing, and/or Audio Visual support. Provides telephone, e-mail, and technical support services by using a wide range of remote software tools to troubleshoot and resolve technical problems by quickly assessing a caller’s IT problem and determining the best strategy to resolve a given issue. Ensures that required connections are established to coincide with scheduled meetings, troubleshoot connectivity problems to minimize conference interruptions and reduce costs, perform all required duties for classified video teleconferencing, such as loading encryption keys, destruction of keys, completing all security log sheets, and verifying that all attendees are cleared to the level of the conference, operate VTC, AV, and PC equipment during videoconferences and meetings, maintain accurate records, metrics, and reports while performing daily testing on VTC rooms.

AV Programmer Minimum Education: Bachelor’s in computer science or other relevant IT discipline. Four years of relevant work experience may be substituted for degree requirements.

Minimum Experience: 2 years Functional Responsibilities: Schedules, tests, and operates room equipment and services for meetings requiring Video and Audio Teleconferencing, and/or Audio Visual support. Provides telephone, e-mail, and technical support services by using a wide range of remote software tools to troubleshoot and resolve technical problems by quickly assessing a caller’s IT problem and determining the best strategy to resolve a given issue. Ensures that required connections are established to coincide with scheduled meetings, troubleshoot connectivity problems to minimize conference interruptions and reduce costs, perform all required duties for classified video teleconferencing, such as loading encryption keys, destruction of keys, completing all security log sheets, and verifying that all attendees are cleared to the level of the conference, operate VTC, AV, and PC equipment during videoconferences and meetings, maintain accurate records, metrics, and reports while performing daily testing on VTC rooms.

AV Engineer Minimum Education: Bachelor’s in computer science or other relevant IT discipline. Four years of relevant work experience may be substituted for degree requirements.

Minimum Experience: 4 years Functional Responsibilities: Designs and programs control interface touch panels for audio visual systems. Develops and provides training for users, and support team, to ensure proper use and care of all Audio Visual equipment. Manages overall performance of Audio Visual equipment and maintains operating reporting. Ensures that security procedures are implemented and enforced. Oversees installation of A/V software upgrades. Evaluates, develops and maintains A/V systems. Troubleshoots network problems and the effected A/V systems. Establishes and implements policies, procedures, and standards and ensures their conformance with information systems and organization objectives. Able to read, follow and implement system design documentation and drawings. Able to read and interpret manufacturer’s system manuals for troubleshooting and system operations. Able to generate, update and monitor tickets in U.S. Army enterprise helpdesk applications. Familiar with network monitoring systems to monitor bandwidth usage. Familiar with: server hardware maintenance, such as, power supply, memory, and hard drive replacement; LAN patching and cabling requirements; IP Network experience; MPLS, QOS and VPN.

Junior Technical Editor Minimum Education: Bachelor’s in computer science or other relevant IT discipline. Four years of relevant work experience may be substituted for degree requirements.

Minimum Experience: 1 year Functional Responsibilities: Assists in collecting and organizing information required for preparation of user’s manuals, training materials, installation guides, proposals, and reports. Edits functional descriptions, system specifications, user’s manuals, special reports, or any other customer deliverables and documents.

Network Systems Engineer Minimum Education: Bachelor’s in computer science or other relevant IT discipline. Four years of relevant work experience may be substituted for degree requirements.

Minimum Experience: 4 years Functional Responsibilities: Under minimum supervision designs and coordinates the installation and acceptance testing of the system network. Monitors network hardware operations to ensure properly set configuration options. Plans implementation of enhancements and upgrades to the network; performs cost/benefit studies of network configurations and recommends enhancements; directs acquisition, installation, and testing of network hardware; advises network users of hardware requirements, configurations, and limitations; and isolates, resolves, or circumvents network problems.

Associate Business Systems Analyst Minimum Education: Bachelor’s in computer science or other relevant IT discipline. Four years of relevant work experience may be substituted for degree requirements.

Minimum Experience: 2 years Functional Responsibilities: Provides assistance on completing work plan activities, analyzes relevant data and information, and institutes and supports business solutions. Other experience includes process improvement diagnoses, process modeling and documentation, benchmarking activities, and exposure to change management principles.

Rates-IT Professional Services: SIN 54151S

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