MAS - Xpect Solutions LLC - GS35F457AA

GENERAL SERVICES ADMINISTRATION

Federal Acquisition Service

Authorized Federal Supply Schedule FSS Price List

Multiple Award Schedule Federal Supply Group: Professional Services

Xpect Solutions LLC

4035 Ridge Top Road, Suite 250 Fairfax, VA 22030

(571) 429-5981 (p)

(703) 891-5391 (f) http://www.xpectsolutions.com

Contract Number: GS-35F-457AA

Period Covered by Contract: July 19, 2013 – July 18, 2028 Pricelist Current through Modification: #PO-0028, dated May 30, 2023

General Services Administration Federal Acquisition Service

Business Size: Small Disadvantaged Business (SDB)

Products and ordering information in this Authorized Information Technology Schedule Pricelist are also available on the GSA Advantage! System (http://www.gsaadvantage.gov).

For more information on ordering from Federal Supply Schedules click on the FSS Schedules button at http://www.fss.gsa.gov.

Note: All non-professional labor categories must be incidental to and used solely to support hardware, software and/or professional services, and cannot be purchased separately.

GS-35F-457AA

1. Awarded Special Item Number(s):

SIN Description 54151S Information Technology Professional Services

541330L Security System Integration, Design, Management, and Life Cycle Support

541330SEC Security System Integration, Design, Management, and Life Cycle Support

OLM Order Level Materials (OLM)

Labor Category Descriptions of all corresponding commercial job titles, experience, functional responsibility and education are outlined beginning on page 4 within this pricelist.

2. Maximum Order: $500,000 per order

3. Minimum Order: $100.00

4. Geographic Scope of Coverage: The Geographic Scope of Coverage is Domestic Delivery. This is delivery within the 48 contiguous states, Alaska, Hawaii, Puerto Rico, Washington, DC, and U.S. Territories.

5. Quantity Discount: None

6. Prompt Payment Terms: 0% - Net 30: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions.

7. Government Purchase Cards: Government Purchase Cards will be accepted however no additional discounts will apply under the contract.

8. Government Educational Institutional Discounts: The Government Educational Institutions are offered the same types of discounts and concessions under this contract as all other Government customers.

9. Foreign Items: No foreign items are awarded under this contract.

10. Delivery Terms:

a) Normal Delivery Terms: Upon agreement between Xpect Solutions LLC and the customer

b) Expedited Delivery Terms: Upon agreement between Xpect Solutions LLC and the customer

c) Overnight/2-Day Delivery Terms: Upon agreement between Xpect Solutions LLC and the customer

d) Urgent Requirements: When the Federal Supply Schedule contract delivery period does not meet the bona fide urgent delivery requirements of an ordering activity, ordering activities are encouraged, if time permits, to contact the Contractor for the purpose of obtaining accelerated delivery. The Contractor shall reply to the inquiry within 3 workdays after receipt. (Telephonic replies shall be confirmed by the Contractor in writing.) If the Contractor offers an accelerated delivery time acceptable to the ordering activity, any order(s) placed pursuant to the agreed upon accelerated delivery time frame shall be delivered within this shorter delivery time and in accordance with all other terms and conditions of the contract.

CUSTOMER INFORMATION

11. FOB Point: Destination

12. Ordering Address: Xpect Solutions LLC

Fairfax, VA 22030

13. Ordering procedures: For supplies and services, the ordering procedures, information on Blanket Purchase Agreements (BPA’s) are found in Federal Acquisition Regulation

(FAR) 8.405-3.

14. Payment Address: Xpect Solutions LLC

Fairfax, VA 22030

15. Warranty/Guarantee Provisions: Not Applicable

16. Export Packing Charges: Not Applicable

17. Terms and conditions of Government purchase card acceptance (any thresholds above the micro-purchase level): Xpect Solutions LLC accepts government cards above the micro-purchase level.

18. Terms and conditions of rental, maintenance, and repair (if applicable): Not Applicable

19. Terms and conditions of installation (if applicable): Not Applicable

20. Terms and conditions of repair parts indicating date of parts price lists and any discounts from list prices (if applicable): Not Applicable

21. Terms and conditions for any other services (if applicable): Not Applicable

22. List of service and distribution points (if applicable): Not Applicable

23. List of participating dealers (if applicable): Not Applicable

24. Preventive maintenance (if applicable): Not Applicable

25. Special attributes such as environmental attributes (e.g., recycled content, energy efficiency, and/or reduced pollutants): Not Applicable

26. If applicable, indicate that Section 508 compliance information is available on Electronic and Information Technology (EIT) supplies and services and show where full details can be found (e.g. contractor’s website or other location.) The EIT standards can be found at:

www.Section508.gov.

27. Unique Entity Identifier (UEI) Number: CKHRQTHY92F3

28. Xpect Solutions LLC is registered within the System for Award Management (SAM) database.

Project Manager I

Functional Responsibilities: Typical duties of the Project Manager I are to manage and balance scope, budget, schedule, quality, technical, and staff for one medium project or a couple of small projects; manage certain aspects of the development and implementation of assigned projects; and provide a single point of contact for those projects. Takes projects from original concept through final implementation. Defines project scope and objectives. Interfaces with all stakeholders including end users, engineering, operations, and management. Develops detailed work plans, schedules, project estimates, resource plans, and status reports. Conducts project meetings and is responsible for project tracking and analysis. Ensures adherence to quality standards and reviews project deliverables. Provides technical and analytical guidance to project team. Recommends and takes action to direct the analysis and solutions of problems.

Minimum Years of Experience Required: Must have 4 years of experience, including at least 2 years of management experience.

Minimum Level of Education Required: Bachelor’s Degree or the equivalent of an Associate’s degree with 6 or more years of experience in the field.

Certification Requirements: A project management or technical certification or equivalent is desired.

Staff Supervisor

Functional Responsibilities: Personnel in this category provide supervisory level management of other staff associated with a project.

Minimum Years of Experience Required: Must have at least seven years of experience.

Minimum Level of Education Required: Associate’s degree or the equivalent of a high school degree with sufficient supplemental working experience preferably five or more years in the field.

Senior Project Manager

Functional Responsibilities: Typical duties of the Senior Project Manager are to manage and balance scope, budget, schedule, quality, technical, and staff for one large project or several small projects; direct all aspects of the development and implementation of assigned projects;

and provide a single point of contact for those projects. Takes projects from original concept through final implementation. Defines project scope and objectives. Interfaces with all stakeholders including end users, engineering, operations, and management. Develops detailed work plans, schedules, project estimates, resource plans, and status reports. Conducts project meetings and is responsible for project tracking and analysis. Ensures adherence to quality standards and reviews project deliverables. Provides technical and analytical guidance to project team. Recommends and takes action to direct the analysis and solutions of problems.

Minimum Years of Experience Required: Must have ten years of more of experience.

Minimum Level of Education Required: Bachelor’s degree or higher in a technical field such as computer science, engineering, or IT management or the equivalent of an Associate’s degree with sufficient supplemental working experience preferably 15 or more years in the field.

LABOR CATEGORY DESCRIPTIONS

Certification Requirements: A Project Management Professional (PMP) certification or a technical certification in systems, security, or networking is required.

Program Manager

Functional Responsibilities: Personnel in this category will attend planning meetings and participate in design to assess client need for technical solutions, repairs, etc. Program managers are responsible for program performance, program personnel, program reporting, and all other program related functions. Personnel in this category are the primary liaison between the contractor and the government.

Minimum Years of Experience Required: Must have at least ten years of experience.

Minimum Level of Education Required: Bachelor’s degree or the equivalent of an Associate’s degree with sufficient supplemental working experience preferably eight or more years in the

Project Engineer

Functional Responsibilities: Typical duties of the Project Engineer include: (i) Develops project objectives by reviewing project proposals and plans; confers with management; (ii) Determines project responsibilities by identifying project phases and elements; assigns personnel to phases and elements; (iii) Determines project specifications by studying product design, customer requirements, and performance standards; completes technical studies and prepares cost estimates; (iv) Confirms product performance by designing and conducting tests;

(v) Determines project schedule by studying project plan and specifications; calculates time requirements and sequences project elements; (vi) Maintains project schedule by monitoring project progress; coordinates activities and resolves problems; (vii) Controls project plan by reviewing design, specifications; plans and schedules changes, and recommends courses of action; (ix) Controls project costs by approving expenditures; administers subcontractor contracts; (x) Prepares project status reports by collecting, analyzing, and summarizing information and trends, and recommends actions; (xi) Maintains safe and clean working environment by enforcing procedures, rules, and regulations; (xii) Maintains project data base by writing computer programs, entering, and backing up of data; (xiii) Maintains product and company reputation by complying with federal and state regulations; (xiv) Contributes to team effort by accomplishing related results as needed.

Minimum Years of Experience Required: Must have 8 years or more of experience.

Minimum Level of Education Required: Bachelor’s degree in a technical field such as computer science or engineering or the equivalent of an Associate’s degree with sufficient supplemental working experience preferably 10 or more years in the field.

Certification Requirements: A technical or project management certification is desired.

Senior Program Manager

Functional Responsibilities: Typical duties of the Program Manager are to oversee customer and corporate programs and related resources. Manages delivery order projects that involve teams who have previously been involved in analyzing, designing, integrating, testing, documenting, converting, extending, and implementing systems. Develops and implements processes and policies, directs staff, and works with other department leaders to define, prioritize, and develop projects and programs. Organizes, directs, and coordinates the planning and production of all activities associated with assigned deliverables. Demonstrates proven skills in those technical areas addressed by the delivery order to be managed. Establishes and alters, as necessary, corporate management structure to direct effective contract support activities.

Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. Leads and directs the work of others.

Minimum Years of Experience Required: Must have 15 years of experience, including at least 7 years of management experience.

Minimum Level of Education Required: Bachelor’s Degree

Certification Requirements: A project management or technical certification or equivalent is required.

Trainer

Functional Responsibilities: Personnel in this category provide documentation and verbal communications to convey product and system level training to designated end user or other government personnel. Position includes requirement for substantial knowledge of systems, objectives and applications.

Minimum Years of Experience Required: Must have at least seven years of experience.

Minimum Level of Education Required: High school degree with sufficient supplemental working experience preferably five or more years in the field.

General Assistance/Administration

Functional Responsibilities: Personnel in this category may participate in a variety of administrative and support functions based on requirements of each project. Personnel may be responsible for attendance at project meetings, production of documentation, reporting, tracking of information, and/or direct communications with government and/or other project personnel.

Minimum Years of Experience Required: Must have at least two years of experience.

Minimum Level of Education Required: High school degree.

Technician I

Functional Responsibilities: Typical duties of the Technician I include the installation, monitoring, and repair of computer cabling and wiring and access control devices including CCTVs, security gates and devices. Works with a variety of cable types, connectors, and network communications hardware. Plans, monitors, and tests the installation of cables. Tests all newly installed cable to ensure proper functioning and connectivity. Maintains current, accurate diagrams and documentation. Troubleshoots cable and other electronic device issues.

Creates patch cables for new installations and for replacing unusable cables.

Minimum Years of Experience Required: Must have 2 or more years of experience.

Minimum Level of Education Required: Associate’s degree or 4 or more years experience in the field.

Certification Requirements: Certification in electronics, security, access control, networking, or equivalent knowledge is preferred.

Technician II

Functional Responsibilities: Typical duties of the Technician II include the installation, monitoring, and repair of computer cabling and wiring and access control devices including CCTVs, security gates and devices. Leads team of technicians in installation of electronic devices and cabling. Works with a variety of cable types, connectors, and network communications hardware with minimal supervision. Plans, monitors, tests, and manages the installation of cables. Tests all newly installed cable to ensure proper functioning and connectivity. Maintains current, accurate diagrams and documentation. Troubleshoots cable and other electronic device issues. Creates patch cables for new installations and for replacing unusable cables.

Minimum Years of Experience Required: Must have 4 or more years of experience.

Minimum Level of Education Required: Associate’s degree or 6 or more years experience in the field.

Certification Requirements: Certification in electronics, security, access control, networking, or equivalent knowledge is preferred.

Help Desk Specialist I

Functional Responsibilities: Typical duties of the Help Desk Specialist I are to provide first level technical support to users in an efficient and accurate manner. Acts as the front line to solve basic technical problems and provide support for all assigned areas. Ensures that customer value is maintained to the standards set forth by the company. Responsibilities include, but are not limited to: (i) Provide first level contact and convey resolutions to customer issues; (ii) Properly escalate unresolved queries to the next level of support (iii) Track, route and redirect problems to correct resources; (iv) Update customer data and produce activity reports; (v) Walk customers through problem solving process; (vi) Follow up with customers, provide feedback and see problems through to resolution; (vii) Utilize excellent customer service skills and exceed customers’ expectations; (viii) Ensure proper recording, documentation and closure; (ix) Recommended procedure modifications or improvements. Relies on instructions and pre-established guidelines to perform the functions of the job.

Minimum Years of Experience Required: Must have 2 or more years of technical experience.

Minimum Level of Education Required: Associates Degree or 4 years of experience in the field.

Certification Requirements: None

Help Desk Specialist II

Functional Responsibilities: Typical duties of the Help Desk Specialist II are to assist Help Desk Specialist I personnel in solving basic technical problems and for investigating elevated issues by confirming the validity of the problem and seeking for known solutions related to these more complex issues. Familiar with advanced technical troubleshooting and analysis methods.

May perform review to see what has already been accomplished by the Help Desk Specialist I technician. Ensures that issues are solved by providing a limited amount of onsite installations or replacements of various hardware components, software repair, diagnostic testing, and the utilization of remote control tools used to take over the user’s machine for the sole purpose of troubleshooting and finding a solution to the problem. Ensures that customer value is maintained to the standards set forth by the company. May respond to telephone calls, email and personnel requests for technical support.

Documents, tracks and monitors the problem to ensure a timely resolution. Has knowledge of commonly-used concepts, practices, and procedures within a particular field.

Minimum Years of Experience Required: Must have 4 or more years of technical experience.

Minimum Level of Education Required: Associates Degree or 6 years of experience in the

Certification Requirements: A technical certification is desired.

Help Desk Specialist III

Functional Responsibilities: Typical duties of the Help Desk Specialist III are to provide expert level troubleshooting and analysis in solving complex technical problems. Typically considered experts in their field, and are responsible for not only assisting both Help Desk Specialist I and II personnel, but with the research and development of solutions to new or unknown issues.

Ensures that issues are solved by providing onsite installations or replacements of various hardware components, software repair, diagnostic testing, and the utilization of remote control tools used to take over the user’s machine for the sole purpose of troubleshooting and finding a solution to the problem. Utilizes advanced state-of-the-art troubleshooting techniques. Ensures that customer value is maintained to the standards set forth by the company. May respond to telephone calls, email and personnel requests for technical support. Documents, tracks and monitors the problem to ensure a timely resolution. Has advanced knowledge of concepts, practices, and procedures within a particular technical field.

Minimum Years of Experience Required: Must have 6 or more years of technical experience.

Minimum Level of Education Required: Associates Degree or 8 more years of experience in the field.

Certification Requirements: A technical certification is required.

UNIX/Windows Administrator

Functional Responsibilities: Typical duties of the UNIX/Windows Administrator are to install, configure, and maintain UNIX and/or Windows operating systems. Analyzes and resolves problems associated with the operating system's servers, hardware, applications, and software.

Detects, diagnoses, and reports UNIX/Windows related problems on servers. Ensures all servers and anti-virus programs have the latest patches installed. Installs and tests UNIX/Windows on new hardware to determine compatibility. Recognizes and troubleshoots problems with server hardware and applications software. Establishes and documents standards and procedures for management review. Requires thorough knowledge of computer operations and familiarity with shell and kernel programming.

Minimum Years of Experience Required: Must have two years or more of experience.

Minimum Level of Education Required: Bachelor’s degree in a technical field such as computer science, engineering, or IT management or the equivalent of an Associate’s degree with sufficient supplemental working experience preferably 5 or more years in the field.

Certification Requirements: A technical certification with a systems focus is required. An ITIL certification is a plus, but not required.

Database Administrator

Functional Responsibilities: Typical duties of the Database Administrator include participating in the design, creation, and maintenance of computerized databases. Responsible for quality control and auditing of databases to ensure accurate and appropriate use of data. Works with management to develop database strategies to support enterprise needs. Consults with and advises users on access to various databases. Works directly with users to resolve data conflicts and inappropriate data usage. Develops, implements, administers, and maintains policies and procedures for ensuring the security and integrity of the enterprise databases. Implements data models, database designs, data access and table maintenance codes. Resolves database performance and capacity issues, and replication and other distributed data issues. Analyzes and determines informational needs and elements, data relationships and attributes, proposed manipulation, data flow and storage requirements and data output and reporting capabilities.

Defines logical attributes and interrelationships and designs data structures to accommodate database production, storage, maintenance and accessibility.

Minimum Years of Experience Required: Must have five years or more of experience.

Minimum Level of Education Required: Bachelor’s degree or higher in a technical field such as computer science, engineering, or IT systems or the equivalent of an Associate’s degree with sufficient supplemental working experience preferably 10 or more years in the field.

Certification Requirements: A technical certification in a database technology is desired.

Database Engineer

Functional Responsibilities: Typical duties of the Database Engineer include (i) participating in the design, creation, and maintenance of computerized databases; (ii) determining database structural requirements by analyzing client operations, applications, and programming and, reviewing objectives with clients and evaluating current systems; and (iii) developing database solutions by designing proposed system; defining database physical structure and functional capabilities, security, back-up, and recovery specifications. Responsible for quality control and auditing of databases to ensure accurate and appropriate use of data. Works with management to develop database strategies to support enterprise needs. Consults with and advises users on access to various databases. Works directly with users to resolve data conflicts and inappropriate data usage. Develops, implements, administers, and maintains policies and procedures for ensuring the security and integrity of the enterprise databases. Implements data models, database designs, data access and table maintenance codes. Resolves database performance and capacity issues, and replication and other distributed data issues. Analyzes and determines informational needs and elements, data relationships and attributes, proposed manipulation, data flow and storage requirements and data output and reporting capabilities. Defines logical attributes and interrelationships and designs data structures to accommodate database production, storage, maintenance and accessibility.

Minimum Years of Experience Required: Must have 8 years or more of experience.

Minimum Level of Education Required: Bachelor’s degree or higher in a technical field such as computer science, engineering, or IT systems or the equivalent of an Associate’s degree with sufficient supplemental working experience preferably 10 or more years in the field.

Database Architect III

Functional Responsibilities: Typical duties of the Database Architect include (i) participating in the design, creation, and maintenance of computerized databases; (ii) determining database structural requirements by analyzing client operations, applications, and programming and, reviewing objectives with clients and evaluating current systems; and (iii) developing database solutions by designing proposed system; defining database physical structure and functional capabilities, security, back-up, and recovery specifications; (iv) installing database systems by developing flowcharts; applying optimum access techniques; coordinating installation actions;

documents actions; (v) maintaining database performance by identifying and resolving production and application development problems; calculating optimum values for parameters;

evaluating, integrating, and installing new releases; completing maintenance; answering user questions; (vi) conducting appropriate user training; (vii) providing database support by coding utilities, responding to user questions, and resolving problems; (viii) updating job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations; (ix) accomplishing information systems and organization mission(s) by completing related results as needed.

Minimum Years of Experience Required: Must have 10 years or more of experience.

Minimum Level of Education Required: Bachelor’s degree or higher in a technical field such as computer science, engineering, or IT systems or the equivalent of an Associate’s degree with sufficient supplemental working experience preferably 12 or more years in the field.

Systems Programmer

Functional Responsibilities: Personnel in this category maintain unique certifications to provide all levels of support to the administrators, badgers, technicians, and users of an access control system and other related security equipment. Programmer level personnel also possess supervisory level skills for the management of others under this contract. Personnel may also attend planning meetings and provide reporting as necessary to document all processes utilized within the scope of the task order.

Minimum Years of Experience Required: Must have at least eight years of experience.

Minimum Level of Education Required: High school degree with sufficient supplemental

Software Developer I

Functional Responsibilities: Typical duties of the Software Developer I are to design, modify, develop, write and implement software programming applications. Supports and/or installs software applications/operating systems. Participates in the testing process through test review and analysis, test witnessing and certification of software. Has knowledge of commonly used concepts, practices, and procedures within a particular field. Familiar with contemporary software design methodologies and languages, which may include SDLC, Agile, SCRUM, C++, Oracle, Powerbuilder, Visual Basic, JAVA, .NET, or others. Relies on instructions and pre-established guidelines to perform the functions of the job. Codes, tests, debugs, and documents computer programs. May be involved in related areas such as database design/management and evaluation of commercial off-the-shelf (COTS) products.

Minimum Years of Experience Required: Must have 2 or more years of technical experience.

Minimum Level of Education Required: Associates degree or 5 years of experience in the field.

Software Developer II

Functional Responsibilities: Typical duties of the Software Developer II are to design, modify, develop, write and implement software programming applications and provide technical direction on software development projects. Supports and/or installs software applications/operating systems. Participates in the testing process through test review and analysis, test witnessing and certification of software. Knowledge of contemporary software design methodologies and languages, which may include SDLC, Agile, SCRUM, C++, Oracle, Powerbuilder, Visual Basic, JAVA, .NET, or others. Familiar with standard concepts, practices, and procedures within a particular field. Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations. Prepares detailed specifications from which programs will be written. Designs, codes, tests, debugs, and documents those programs. May be involved in related areas such as database design/management, evaluation of commercial off- the-shelf (COTS) products, and analysis of network hardware/software issues. Relies on limited experience and judgment to plan and accomplish goals. Performs a variety of tasks.

Minimum Years of Experience Required: Must have 4 or more years of technical experience.

Minimum Level of Education Required: Bachelor’s degree in a technical field such as computer science, engineering, or IT management or the equivalent of an Associate’s degree with sufficient supplemental working experience preferably 8 or more years in the field.

Software Developer III

Functional Responsibilities: Typical duties of the Software Developer III are to design, modify, develop, write and implement software programming applications and provide technical direction and lead the software development effort on software development projects. Supports and/or installs software applications/operating systems. Participates in the testing process through test review and analysis, test witnessing and certification of software. Formulates/defines system scope and objectives. Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations. Prepares detailed specifications from which programs will be written. Designs, codes, tests, debugs, and documents programs. May be involved in related areas such as database design/management, evaluation of commercial off-the-shelf (COTS) products, and analysis of network hardware/software issues. Knowledge of contemporary software design methodologies and languages, which may include SDLC, Agile, SCRUM, C++, Oracle, Powerbuilder, Visual Basic, JAVA, .NET, or others. May provide guidance to other systems analysts and programmers. Familiar with a variety of the field’s concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals.

Performs a variety of complicated tasks. May lead and direct the work of others.

Minimum Years of Experience Required: Must have 8 or more years of technical experience.

Minimum Level of Education Required: Bachelor’s degree in a technical field such as computer science, engineering, or IT management or the equivalent of an Associate’s degree with sufficient supplemental working experience preferably 10 or more years in the field.

Application Administrator

Functional Responsibilities: Typical Duties of the Application Administrator are to install, configure and administer/manage all application environments. Triaging and resolving issues with technologies. Troubleshooting of application environments. Performance tuning by configuring caching, queuing, pooling, heapsize and optimizing other parameters. Writing JACL/Jython, UNIX and other shell scripting languages for administration. Ongoing research, development and testing of WebSphere, IBM HTTP Server and Security Vulnerability and similar software, including configuration of DMZ environment. Installing and configuring LDAP, as necessary. Devises or modifies procedures to solve complex problems. Monitors systems capacity and performance, plans and executes disaster recovery procedures, and provides Tier 3 technical support. Knowledge of Java, XML, SQL, Shell/Perl scripting, UNIX.

Minimum Years of Experience Required: Must have 8 or more years of technical experience.

Minimum Level of Education Required: Bachelor’s degree in a technical field such as computer science, engineering, or IT management or the equivalent of an Associate’s degree with sufficient supplemental working experience preferably 10 or more years in the field.

Cloud Architect

Functional Responsibilities: Typical duties of the Cloud Architect are to design and implement enterprise infrastructure and platforms required for cloud computing. Analyzes system requirements and ensures that systems will be securely integrated with current applications. Has a deep understanding of system development in cloud environments, including Software as Service (SaaS), Platform as Service (PaaS), or Infrastructure as a Service (IaaS). Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks.

Leads and directs the work of others.

Minimum Years of Experience Required: Requires 8 years of experience in the field or in a related area.

Minimum Level of Education Required: Bachelor’s Degree or the equivalent of an Associate’s degree with 10 or more years of experience in the field.

Basic Systems Administrator

Functional Responsibilities: Typical duties of the Basic Systems Administrator are to install new software releases and system upgrades, evaluate and install patches, and resolve software related problems. Ensures all servers and anti-virus programs have the latest patches installed.

Performs system backups and recovery. Maintains data files and monitors system configuration to ensure data integrity. Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals.

Performs a variety of tasks.

Minimum Years of Experience Required: Must have 3 or more years of technical experience.

Minimum Level of Education Required: Bachelor’s degree in a technical field such as computer science, engineering, or IT management or the equivalent of an Associate’s degree with sufficient supplemental working experience preferably 5 or more years in the field.

Certification Requirements: A technical certification with a systems focus is desired. An ITIL certification is a plus, but not required.

Systems Administrator

Functional Responsibilities: Personnel in this category are responsible for detailed reporting and communication of the information in an access control system. This information could be status of events, number of personnel records, requests for modifications and record of those modifications, etc. Reporting and communication may be with Project Manager or other authorized personnel.

Minimum Years of Experience Required: Must have at least five years of experience.

Minimum Level of Education Required: High school degree with sufficient supplemental working experience preferably two or more years in the field.

Systems Engineer

Functional Responsibilities: Typical duties of the Systems Engineer are the planning and engineering of an organization's systems infrastructure. Includes the implementation and design of hardware and software. Monitors the performance of systems. Performs a variety of systems engineering tasks and activities that are broad in nature and are concerned with major systems design, integration, and implementation, including personnel, hardware, software, budgetary, and support facilities and/or equipment. Provides quality assurance review and the evaluation of new and existing software products.

Minimum Years of Experience Required: Must have five or more years of experience.

Minimum Level of Education Required: Bachelor’s degree or higher in a technical field such as computer science, engineering, or IT management or the equivalent of an Associate’s degree with 10 years working experience in the field.

Certification Requirements: A technical certification in systems is required.

Systems Consultant

Functional Responsibilities: Typical duties of the Systems Consultant are to work with end user groups to identify technical solutions to business problems or inefficiencies. Evaluates existing systems and/or user needs and makes recommendations.

Minimum Years of Experience Required: Must have five or more years of experience.

Minimum Level of Education Required: Bachelor’s degree or higher in a technical field such as computer science, engineering, or IT management; or the equivalent of an Associate’s degree with 10 years in the field.

Certification Requirements: A technical certification in systems is preferred.

Senior Systems Consultant

Functional Responsibilities: Typical duties of the Senior Systems Consultant are to provide systems guidance for current and proposed investments in systems and/or services from the development of software through final implementation review. Researches present and future systems technologies. Works closely with system users to provide direction/assistance in identification and resolution of user problems. Provides highly skilled technical assistance in systems planning, engineering, and architecture. Develops technical standards and interface applications, identifies and evaluates new products, and provides resolution for systems problems. May interface with vendors to identify and purchase hardware and software.

Minimum Years of Experience Required: Must have ten or more years of experience.

Minimum Level of Education Required: Bachelor’s degree or higher in a technical field such as computer science, engineering, or IT management; or the equivalent of an Associate’s degree with 15 or more years experience in the field.

Certification Requirements: A technical certification in systems is required.

Information Services Consultant

Functional Responsibilities: Typical duties of the Information Services Consultant are to work with user groups to solve business problems with available technology including hardware, software, databases, and peripherals. Requires high level of diverse technical experience related to studying and analyzing systems needs, systems development, systems process analysis, design, and re- engineering. Provides consultation related to business management, systems engineering, operations research, and management engineering. Typically requires specialization in particular software or business application utilized in an end user environment.

Keeps abreast of technological developments and applications.

Minimum Years of Experience Required: Must have ten or more years of experience.

Minimum Level of Education Required: Bachelor’s degree or higher in a technical field such as computer science, engineering, or IT management; or the equivalent of an Associate’s degree with 15 or more years experience in the field.

Certification Requirements: A technical certification in systems or networking is required.

Information Assurance Specialist (IAS)/Network Specialist

Functional Responsibilities: Typical duties of the Information Assurance Specialist (IAS)/Network Specialist are to install, configure, and maintain an organization's operating systems. Analyzes and resolves problems associated with server hardware, network, and applications software. Detects, diagnoses, and reports problems on both server and desktop systems. Performs a wide variety of tasks in software/hardware maintenance and operational support of server systems. Analyzes general information assurance-related technical problems and provides basic engineering and technical support in solving these problems. Designs, develops, engineers, and implements solutions that meet network security requirements.

Performs vulnerability/risk analyses of computer systems and applications during all phases of the system development life cycle.

Minimum Years of Experience Required: Must have ten or more years of experience.

Minimum Level of Education Required: Bachelor’s degree or higher in a technical field such as computer science, engineering, or IT management; or the equivalent of an Associate’s degree with 15 or more years experience in the field.

Certification Requirements: A technical certification in security or networking is required.

Network Engineer

Functional Responsibilities: Typical duties of the Network Engineer are to oversee the purchase, installation, and support of network communications, including LAN/WAN systems.

Works on problems of diverse scope where analysis of situation requires evaluation and judgment. Responsible for evaluating current systems. Assists in the planning of large-scale systems projects through vendor comparison and cost studies. Requires thorough knowledge of LAN/WAN systems, networks, and applications.

Minimum Years of Experience Required: Must have five or more years of experience.

Minimum Level of Education Required: Bachelor’s degree or higher in a technical field such as computer science, engineering, or IT management; or the equivalent of an Associate’s degree with 10 years in the field.

Certification Requirements: A technical certification in networking is preferred.

Network Control Technician

Functional Responsibilities: Typical duties of the Network Control Technician are to test and analyze all elements of complex network facilities (including power, software, communications devices, lines, modems, and terminals). Monitors and controls the performance and status of the network resources. Utilizes software and hardware tools and identifies and diagnoses complex problems and factors affecting network performance.

Minimum Years of Experience Required: Must have five or more years of experience.

Minimum Level of Education Required: Bachelor’s degree or higher in a technical field such as computer science, engineering, or IT management; or the equivalent of an Associate’s degree with 10 years in the field.

Certification Requirements: A technical certification in networking is required.

Senior Network Engineer

Functional Responsibilities: Typical duties of the Senior Network Engineer are to manage the purchase, installation, and support of network communications, including LAN/WAN systems.

Responsible for evaluating current systems. Works on complex problems where analysis of situation requires in-depth evaluation of various factors. Plans large-scale systems projects through vendor comparison and cost studies. Provides work leadership and training to lower level network engineers. Requires extensive knowledge of LAN/WAN systems, networks, and applications.

Minimum Years of Experience Required: Must have ten or more years of experience.

Minimum Level of Education Required: Bachelor’s degree or higher in a technical field such as computer science, engineering, or IT management; or the equivalent of an Associate’s degree with 15 years experience in the field.

Certification Requirements: A technical certification in networking is required.

Network Architect I

Functional Responsibilities: Typical duties of the Network Architect I are to contribute to the design of computer networks, including local area networks (LANs), wide area networks (WANs), the Internet, intranets, and other data communications systems. Creates, tests, and evaluates networks. Responsibilities include: (i) Analyze business requirements to develop technical network solutions and their framework;

(ii) Design, test, and inspect data communications systems; (iii) Perform network modeling, analysis, and planning; (iv) Install hardware such as cables, hubs, routers, and wireless adaptors; (v) Develop technology roadmaps; (vi) Configure network drivers for software; (vii) Analyze, engineer, and execute software functions; (viii) Develop test plans, implementation plans, and project timelines for various projects; (ix) Manage technology vendors; (x) Stay abreast of how technology infrastructures are currently impacting and driving competitors; (xi) Determine production direction; (xii) Write functional requirements/specifications documents;

(xiii) Assess vendor development/test strategies; (xiv) Perform network troubleshooting to isolate and diagnose common network problems; (xv) Upgrade network hardware and software components as required; (xvi) Solve complex problems with many variables.

Minimum Years of Experience Required: Must have 4 years or more of experience.

Minimum Level of Education Required: Bachelor’s degree or higher in a technical field such as computer science, engineering, or IT systems or the equivalent of an Associate’s degree with sufficient supplemental working experience preferably 6 or more years in the field.

Network Architect II

Functional Responsibilities: Typical duties of the Network Architect II are to design computer networks, including local area networks (LANs), wide area networks (WANs), the Internet, intranets, and other data communications systems. Creates, tests, and evaluates networks.

Responsibilities include: (i) Analyze business requirements to develop technical network solutions and their framework; (ii) Design, test, and inspect data communications systems; (iii) Perform network modeling, analysis, and planning; (iv) Install hardware such as cables, hubs, routers, and wireless adaptors; (v) Develop technology roadmaps; (vi) Configure network drivers for software; (vii) Analyze, engineer, and execute software functions; (viii)

Develop test plans, implementation plans, and project timelines for various projects; (ix) Manage technology vendors; (x) Stay abreast of how technology infrastructures are currently impacting and driving competitors; (xi) Determine production direction; (xii) Write functional requirements/specifications documents; (xiii) Assess vendor development/test strategies; (xiv) Perform network troubleshooting to isolate and diagnose common network problems; (xv) Upgrade network hardware and software components as required; (xvi) Solve complex problems with many variables.

Minimum Years of Experience Required: Must have 6 years or more of experience.

Minimum Level of Education Required: Bachelor’s degree or higher in a technical field such as computer science, engineering, or IT systems or the equivalent of an Associate’s degree with sufficient supplemental working experience preferably 8 or more years in the field.

IT Subject Matter Specialist/Expert I

Functional Responsibilities: Typical duties of the IT Subject Matter Specialist/Expert are to provide extremely high-level subject matter proficiency for work described in the task and advanced technical knowledge and analysis of highly specialized applications and operational environment, high-level functional systems analysis, design, integration, documentation, training, and implementation advice on complex problems that require doctorate level knowledge of the subject matter for effective implementation. Provides consultation on complex projects and is considered to be the top-level contributor/specialist.

Minimum Years of Experience Required: Must have four or more years of experience.

Minimum Level of Education Required: Bachelor’s degree or higher in a technical field such as computer science, engineering, or IT management; or the equivalent of an Associate’s degree with six or more years of experience in the field.

Certification Requirements: Project Management Professional (PMP) or Information Technology Infrastructure Library (ITIL) certifications are not required, but are also a plus.

IT Subject Matter Specialist/Expert II

Functional Responsibilities: Typical duties of the IT Subject Matter Specialist/Expert II are to provide high level functional and systems analysis, design, integration, documentation, and implementation advice on exceptionally complex studies, which require an expert knowledge of the subject matter for effective problem solution. As an expert in the subject matter field, may augment or direct project teams. Participates in all phases of study development with emphasis on the planning, analysis, documentation, and presentation phases. Applies higher level mathematical principles and methods to exceptionally difficult and narrowly defined technical problems in engineering and other physical sciences to arrive at automated solutions. Reviews and approves the design and preparation of technical documentation and reports. Prepares and delivers senior management presentations and briefings as required by the task order. May serve as a Task Leader, responsible for ensuring the quality and timeliness of services delivered.

Minimum Years of Experience Required: Must have six or more years of experience.

Minimum Level of Education Required: Bachelor’s degree or higher in a technical field such as computer science, engineering, or IT management; or the equivalent of an Associate’s degree with eight or more years in the field.

IT Subject Matter Specialist/Expert III

Functional Responsibilities: Typical duties of the IT Subject Matter Specialist/Expert III are to participate in all phases of study development with emphasis on the planning, analysis, documentation, and presentation phases. As an expert in the subject matter field, may augment or direct project teams. Provides high level functional and systems analysis, design, integration, documentation, and implementation advice on exceptionally complex studies, which require an expert knowledge of the subject matter for effective problem solution. Applies higher level mathematical principles and methods to exceptionally difficult and narrowly defined technical problems in engineering and other physical sciences to arrive at automated solutions. Reviews and approves the design and preparation of technical documentation and reports. Prepares and delivers senior management presentations and briefings as required by the task order. May serve as a Task Leader, responsible for ensuring the quality and timeliness of services delivered.

Minimum Years of Experience Required: Must have eight or more years of experience.

Minimum Level of Education Required: Bachelor’s degree or higher in a technical field such as…