MAS - Clearfocus Technologies LLC - GS35F444CA

General Services Administration Federal Supply Service

Authorized Federal Supply Schedule Price List

Multiple Award Schedule (MAS) On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order are available through GSA Advantage!®, a menu-driven database system. The INTERNET address GSA Advantage!® is: GSAAdvantage.gov.

Contract Number: GS-35F-444CA Federal Supply Group: Information Technology

Miscellaneous FSC/PSC Codes: DA01, DJ01, 0000

Prices Shown Herein are Net (Discount Deducted)

Contract Period: July 28, 2025 through July 27, 2030 Contractor: ClearFocus Technologies LLC Address: 305 Harrison Street, Suite 100B

Leesburg, VA 20175 Phone: 703-594-9033 Fax: 703-594-9034 Website: www.clearfocustech.com Email: kcassidy@clearfocustech.com

Contract Administrator: Kevin Cassidy

Business Size: Small Business, HUBZone Certified

For more information on ordering from Federal Supply Schedules go to the GSA Schedules page at GSA.gov.

Pricelist current through modification PO-0027, effective July 28, 2025 http://www.clearfocustech.com/ mailto:kcassidy@clearfocustech.com

Customer Information

1a. Table of Awarded Special Item Numbers with appropriate cross-reference to page numbers:

Special Item Number Special Item Description Service Description Page

54151S/RC/STLOC Information Technology Professional Services 5-10

54151HACS/RC/STLOC

Highly Adaptive Cybersecurity Services (HACS) − Penetration Testing − Incident Response − Cyber Hunt − Risk & Vulnerability Assessments

(RVA)

− High Value Asset (HVA)

11-14

ANCILLARY/RC/STLOC Ancillary Supplies and Services 15

OLM/RC/STLOC Order-Level Materials (OLM) Defined at Order Level

1b. Identification of the lowest priced model number and lowest unit price for that model for each special item number awarded in the contract. This price is the Government price based on a unit of one, exclusive of any quantity/dollar volume, prompt payment, or any other concession affecting price. Those contracts that have unit prices based on the geographic location of the customer, should show the range of the lowest price, and cite the areas to which the prices apply.

N/A

1c. If the Contractor is proposing hourly rates, a description of all corresponding commercial job titles, experience, functional responsibility and education for those types of employees or subcontractors who will perform services shall be provided. If hourly rates are not applicable, indicate “Not applicable” for this item.

2. Maximum Order:

Special Item Number Maximum Order

54151S/RC/STLOC $500,000

54151HACS/RC/STLOC $500,000

ANCILLARY/RC/STLOC $250,000

OLM/RC/STLOC $250,000

3. Minimum Order: $100

4. Geographic Coverage: Domestic Delivery Only

5. Point of production: US

6. Discount from list prices or statement of net price: Prices shown herein are net prices

7. Volume discounts: Applicable to SIN 54151S only:

Single Order between $250,000.00 - $299,999.99 = 1.00% Single Order between $300,000.00 - $399,999.99 = 1.25% Single Order between $400,000.00 - $499,999.99 = 1.50%

8. Prompt payment terms: 0.5% in 10 days from receipt of invoice or date of acceptance, whichever is later. Net 30. Information for Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions.

9. Foreign items: None

10a. Time of Delivery: 30 Days ARO, or by mutual agreement between ordering activity and the contractor

10b. Expedited Delivery: Items available for expedited delivery are noted in this price list.

10c. Overnight and 2-day delivery: Contact Contractor

10d. Urgent Requirements: Please note the Urgent Requirements clause of this contract and contact contractor.

11. F.O.B Points: Destination

12a. Ordering Address: ClearFocus Technologies LLC 305 Harrison Street, Suite 100B Leesburg, VA 20175 703-594-9033 ext. 101

12b. Ordering procedures: For supplies and services, the ordering procedures, information on

Blanket Purchase Agreements (BPA’s) are found in Federal Acquisition Regulation (FAR) 8.405-3.

13. Payment address: ClearFocus Technologies LLC

305 Harrison Street, Suite 100B Leesburg, VA 20175 703-594-9033 ext. 101

14. Warranty provision: N/A

15. Export Packing Charges: N/A

16. Terms and conditions of rental, maintenance, and repair: N/A

17. Terms and conditions of installation: N/A

18a. Terms and conditions of repair parts indicating date of parts price lists and any discounts from list prices: N/A

18b. Terms and conditions for any other services: N/A

19. List of service and distribution points: N/A

20. List of participating dealers: N/A

21. Preventive maintenance: N/A

22a. Special attributes such as environmental attributes (e.g., recycled content, energy efficiency, and/or reduced pollutants).: N/A

22b. If applicable, indicate that Section 508 compliance information is available on Electronic and Information Technology (EIT) supplies and services and show where full details can be found (e.g. contactor’s website or other location.) The EIT standards can be found at:

www.Section508.gov/ - Not Applicable.

23. Data Universal Numbering System (DUNS) number: 604957527

24. Notification regarding registration in System for Award Management (SAM) database:

ClearFocus Technologies LLC is registered in the SAM Database.

http://www.section508.gov/

SIN 54151S Awarded Labor Categories and Descriptions

Substitutions Methodology:

Due to the availability or limitation of education, occasionally substitution of experience as referenced below for a professional labor type with additional years of experience will be provided to the Federal Agency when responding to their IT requirements and it is solely the acquiring agency’s determination if the substitution is considered acceptable prior to an award.

• A Bachelor’s Degree + 3 years additional experience equals a Master’s Degree.

• An Associate’s Degree +2 years additional experience equals a Bachelor’s Degree.

• A High School Diploma + 3 years additional experience equals a Bachelor’s Degree.

Project Manager

Functional Responsibility - Establishes, plans, and administers the overall policies and goals for the project team. Designs, plans, and coordinates work teams. Manages day-to-day operations of the project and periodic project reporting. Provides technical support to project team members. Handles complex application features and technical designs. Designs and implements the components required for complex applications. Generally manages a group of applications developers.

Experience - Requires at least 7 years of experience in the field with at least 4 years in applications development or project management. Familiar with a variety of the field's concepts, practices, and procedures in the applications development and project management arena.

Education - Requires a bachelor's degree, or equivalent experience.

Principal Consultant

Functional Responsibility – Provides technical, managerial, and administration direction for problem definition, analysis, planning and implementation for complex to extremely complex programs or systems in the subject matter area. Makes recommendation and advises on organization-wide system improvements, optimization or maintenance efforts in the fields of information systems architecture, networking, telecommunications, automation, software development, cyber security, Intelligence, risk management and Intelligence analysis.

Experience - Fifteen (15) years

Education - Bachelor's degree

Senior Consultant

Functional Responsibility – Serves as a senior member of consulting team. As a consulting team member, collects, analyzes and interprets data in one or more information technologies. Develops, or participates in the development and implementation of solutions Leads major projects working with senior staff members, interfaces with high-level Government officials and develops responsive IT solutions, analytical deliverables, or provides other complex services.

Experience – Ten (10) years

Education – Bachelor’s degree

Consultant

Functional Responsibility – Serves as a member of consulting team. As a consulting team member, collects, analyzes and interprets data in one or more information technologies. Develops, or participates in the development and implementation of solutions Leads major projects working with senior staff members, interfaces with high-level Government officials and develops responsive IT solutions, analytical deliverables, or provides other complex services.

Experience – Seven (7) years

Education – Bachelor’s degree

Senior Technical Specialist

Functional Responsibility – Provides technical expertise and support in one or more emerging technology areas including, but not limited to, knowledge discovery, data mining, wireless communications, Internet technologies, secure messaging, enterprise engineering, fraud detection, intrusion detection, bioinformatics, information assurance, public key infrastructure (PKI), critical infrastructure protection, software development or analysis, and Intelligence analysis. Reviews and recommends solutions to customer problems based on prior experience and hands-on understanding of how products and services interrelate and support the customer mission.

Experience – Seven (7) years

Education – Bachelor’s Degree

Technical Specialist

Functional Responsibility – Provides technical expertise and support in one or more emerging technology areas including, but not limited to, knowledge discovery, data mining, wireless communications, Internet technologies, secure messaging, enterprise engineering, fraud detection, intrusion detection, bioinformatics, information assurance, public key infrastructure (PKI), and critical infrastructure protection. Reviews and recommends solutions to customer problems based on prior experience and hands-on understanding of how products and services interrelate and support the customer mission.

Experience – Information Technology (IT) Specialists have five (5) years of substantive IT knowledge and demonstrated hands-on expertise and/or training in areas of emerging technologies. These areas include, but are not limited to, continuity of operations, crisis management, disaster recovery design and implementation, information engineering, enterprise resource planning, standard and emerging applications development tools and languages, and systems engineering expertise (architecture and infrastructure).

Education – Bachelor’s Degree in Business, Engineering, Computer Science, Information Systems, Social Science, or other related analytical, scientific, or technical disciplines, or equivalent experience.

Junior Technical Specialist

Functional Responsibility – Provides technical expertise and support in one or more emerging technology areas including, but not limited to, knowledge discovery, data mining, wireless communications, Internet technologies, secure messaging, enterprise engineering, fraud detection, intrusion detection, bioinformatics, information assurance, public key infrastructure (PKI), and critical infrastructure protection. Reviews and recommends solutions to customer problems based on prior experience and hands-on understanding of how products and services interrelate and support the customer mission.

Experience - Information Technology (IT) Specialists have two (2) years of IT knowledge and demonstrated hands on expertise and/or training in areas of emerging technologies. These areas include, but are not limited to, continuity of operations, crisis management, disaster recovery design and implementation, information engineering, enterprise resource planning, standard and emerging applications development tools and languages, and systems engineering expertise (architecture and infrastructure).

Education - Bachelor's Degree in Computer Science, Information Systems, Engineering, Business, Social Science, or other related analytical, scientific, or technical disciplines, or equivalent experience.

Senior Engineer/Analyst

Functional Responsibility - Provide design, programming, documentation and implementation of applications that requires knowledge of government information technology systems. Directs and participates in all phases of software development with emphasis on analysis, coding, testing, documentation, and acceptance phases. Responsible for identifying new and emerging technology to support strategic planning initiatives required to meet business needs. Conducts assessments, evaluations, selections, site surveys, requirements analysis and definition, technology prototyping, and cost analysis related to information technology. Designs and prepares technical reports and documentation to record results. Applies reengineering methodologies to conduct process modernization projects including process and data modeling, identifying best practices, and creating and assessing performance measurements.

Gathers information by developing and implementing data collection instruments, document reviews, and interviews. Provides facilitation, interviewing, training, and provide additional forms of knowledge transfer. Performs manual or automated modeling of process or data models, data flow diagrams, and simulation models. Develops prototype database systems. Designs modules to satisfy requirements in an on-line or internet/intranet environment. Designs test environments for new applications. Creates database models to support logical and physical database designs. Creates the schema for building databases.

Responsible for overall administration and maintenance of the database, identification and resolution of problems encountered by the users of the system, analysis and implementation of enhancements, and operation and maintenance of databases.

Experience - Nine (9) years in systems lifecycle management, structured system development methodologies, structured analysis, and/or information systems development or a relevant technical discipline. Experience in the following or related technical disciplines: data communications, network management, and operational activities of a network; requirements analysis; computer security systems;

and quality assurance. Progressive experience may include software development, software management, data management, IT engineering, and enterprise-wide strategic systems planning, business information planning and analysis. Experienced with design techniques or process reengineering across all system lifecycle phases, including change management, cost benefit analysis, data modeling, information systems development methods and practice. Skilled in the interface of software with computer hardware systems and complex software system development. Experience in developing and providing technical and end-user training on computer hardware and application software. Demonstrated ability to communicate both orally and in writing. Must possess strong organizational skills and strong interpersonal skills. Supervisory experience in managing and providing direction to engineers, programmers, and analysts.

Specialized Experience:

Engineer: Experienced in one of the following engineering disciplines: systems engineering, systems integration, software engineering, information engineering, telecommunications engineering, network engineering, and electrical engineering (or other relevant engineering disciplines).

Analyst: Experienced in one of the following disciplines: strategic systems planning, business process reengineering, business case analysis, training, change management, economic analysis, operations research, cost/benefit analysis, computer security, or other relevant or related fields.

Education - Bachelor's Degree in Computer Science, Information Systems, Engineering, Business, Social Science, or other related analytical, scientific, or technical disciplines, or equivalent experience.

Engineer/Analyst

Functional Responsibility - Analysis of business applications and design specifications for functional activities. Translates detailed design into computer software. Tests, debugs, and refines the computer software. Prepares required documentation, including both program-level and user-level documentation.

Develops computer software possessing a wide range of capabilities, including numerous engineering, business, and records management functions. Develops plans for automated information systems from project inception to conclusion. Analyses problems and develops system requirements and program specifications. Applies process improvement and reengineering methodologies and principles to conduct process modernization projects including process and data modeling, developing modern business methods, identifying best practices, and creating and assessing performance measurements. Gathers information by developing and implementing data collection instruments and conducts surveys, document reviews, and interviews. Performs manual or automated modeling of process or data models, data flow diagrams, and simulation models. Develops prototype database systems. Designs modules to satisfy requirements in an on-line or internet/intranet environment. Designs test environments for new applications. Creates database models to support logical and physical database designs. Creates the schema for building databases. Responsible for overall administration and maintenance of the database, identification and resolution of problems encountered by the users of the system, analysis and implementation of enhancements, and operation and maintenance of databases.

Experience - Five (5) years of progressive experience in computer programming and/or information systems development or a relevant technical and scientific discipline. Experience in a combination of standards and policy development, research and analysis of information system issues and trends, research and development in a technical discipline, and development of information systems. Experience in developing and providing technical and end-user training on application software. Demonstrated ability to communicate orally and in writing. Must possess strong organizational skills and strong interpersonal skills to effectively relate to agency and customer needs. Supervisory experience in managing engineers, programmers, and analysts.

Specialized Experience: Engineer: Experienced in one of the following engineering disciplines: systems engineering, systems integration, software engineering, information engineering telecommunications engineering, network engineering, and electrical engineering (or other relevant engineering disciplines).

Analyst: Experienced in one of the following disciplines: strategic systems planning, business process reengineering, business case analysis, training, change management, economic analysis, operations research, cost/benefit analysis, computer security, or other relevant or related fields.

Education - Bachelor's Degree in Computer Science, Information Systems, Engineering, Business, Social Science, or other related analytical, scientific, or technical disciplines, or equivalent experience.

Junior Engineer/Analyst

Functional Responsibility - Analysis of business applications and design specifications for functional activities. Translates detailed design into computer software. Tests, debugs, and refines the computer software. Prepares required documentation, including both program-level and user-level documentation.

Develops computer software possessing a wide range of capabilities, including numerous engineering, business, and records management functions. Develops plans for automated information systems from project inception to conclusion. Analyzes problems and develops system requirements and program specifications Applies process improvement and reengineering methodologies and principles to conduct process modernization projects including process and data modeling, developing modern business methods, identifying best practices, and creating and assessing performance measurements. Gathers information by developing and implementing data collection instruments and conducts surveys, document reviews, and interviews. Performs manual or automated modeling of process or data models, data flow diagrams, and simulation models. Develops prototype database systems. Designs modules to satisfy requirements in an on-line or internet/intranet environment. Designs test environments for new applications. Creates database models to support logical and physical database designs. Creates the schema for building databases. Responsible for overall administration and maintenance of the database, identification and resolution of problems encountered by the users of the system, analysis and implementation of enhancements, and operation and maintenance of databases.

Experience - Two (2) years of progressive experience in computer programming and/or information systems development or a relevant technical, scientific or social science discipline. Experience in a combination of standards and policy development, research and analysis of information system issues and trends, research and development in a technical discipline, and development of information systems.

Experience in developing and providing technical and end-user training on application software.

Demonstrated ability to communicate orally and in writing. Must possess strong organizational skills and strong interpersonal skills to effectively relate to agency and customer needs. Supervisory experience in managing engineers, programmers, and analysts. Specialized Experience: Engineer: Experienced in one of the following engineering disciplines: systems engineering, systems integration, software engineering, information engineering telecommunications engineering, network engineering, and electrical engineering (or other relevant engineering disciplines). Analyst: Experienced in one of the following disciplines:

strategic systems planning, business process reengineering, business case analysis, training, change management, economic analysis, operations research, cost/benefit analysis, computer security, or other relevant or related fields.

Education - Bachelor's Degree in Computer Science, Information Systems, Engineering, Business, Social Science, or other related analytical, scientific, or technical disciplines, or equivalent experience.

Sr. Support Specialist

Functional Responsibility - Under limited direction of a manager, responsible for ensuring the timely process through with problems are controlled. Includes problem recognition, research, isolation, resolution and follow-up steps. Requires experience and understanding of MIS environment. Typically involves the use of problem management database and business operating systems. May provide guidance/training for less experienced personnel.

Education - Bachelor's Degree

Help Desk Support

Functional Responsibility - Under general direction of the Manager, is responsible for ensuring the timely process through with problems are controlled. Includes problem recognition, research, isolation, resolution and follow-up steps. Requires experience and understanding of MIS environment. Typically involves the use of problem management database and business operating systems. May provide guidance/training for less experienced personnel.

Experience – Five (5) years of progressive experience in help desk support, problem solving and remediation. Must possess strong interpersonal skills to effectively relate to agency and customer needs.

Education - Bachelor's Degree in Computer Science, Information Systems, Engineering, Business, social Science, or other related analytical, scientific, or technical disciplines, or equivalent experience.

Junior Help Desk Support

Functional Responsibility - Under general direction of the Help Desk Manager, is responsible for ensuring the timely process through with problems are controlled. Includes problem recognition, research, isolation, resolution problem management database and help desk system.

Experience - Two (2) years of experience in help desk support, problem solving and remediation. Must possess strong interpersonal skills to effectively relate to agency and customer needs.

Education – HS Diploma.

SIN 54151HACS Awarded Labor Categories and Descriptions

Subcategories: Penetration Testing, Incident Response, Cyber Hunt, Risk & Vulnerability Assessments (RVA), High Value Asset (HVA)

Substitutions Methodology:

Due to the availability or limitation of education, occasionally substitution of experience as referenced below for a professional labor type with additional years of experience will be provided to the Federal Agency when responding to their IT requirements and it is solely the acquiring agency’s determination if the substitution is considered acceptable prior to an award.

• A Bachelor’s Degree + 3 years additional experience equals a Master’s Degree.

• An Associate’s Degree +2 years additional experience equals a Bachelor’s Degree.

• A High School Diploma + 3 years additional experience equals a Bachelor’s Degree.

Project Manager

Functional Responsibility - Establishes, plans, and administers the overall policies and goals for the project team. Designs, plans, and coordinates work teams. Manages day-to-day operations of the project and periodic project reporting. Provides technical support to project team members. Handles complex application features and technical designs. Designs and implements the components required for complex applications. Generally manages a group of applications developers.

Principal Consultant

Functional Responsibility – Provides technical, managerial, and administration direction for problem definition, analysis, planning and implementation for complex to extremely complex programs or systems in the subject matter area. Makes recommendation and advises on organization-wide system improvements, optimization or maintenance efforts in the fields of information systems architecture, networking, telecommunications, automation, software development, cyber security, Intelligence, risk management and Intelligence analysis.

Experience - Fifteen (15) years

Senior Consultant

Functional Responsibility – Serves as a senior member of consulting team. As a consulting team member, collects, analyzes and interprets data in one or more information technologies. Develops, or participates in the development and implementation of solutions Leads major projects working with senior staff members, interfaces with high-level Government officials and develops responsive Cybersecurity and IT solutions, analytical deliverables, or provides other complex services. Experience performing security assessments, security tool deployments, incident response, penetration testing and/or cyber hunt exercises.

Experience – Ten (10) years

Consultant

Functional Responsibility – Serves as a member of consulting team. As a consulting team member, collects, analyzes and interprets data in one or more information technologies. Develops, or participates in the development and implementation of solutions Leads major projects working with senior staff members, interfaces with high-level Government officials and develops responsive Cybersecurity and IT solutions, analytical deliverables, or provides other complex services. Experience performing security assessments, security tool deployments, incident response, penetration testing and/or cyber hunt exercises.

Experience - Seven (7) years

Senior Technical Specialist

Functional Responsibility - Provides technical expertise and support in one or more emerging technology areas including, but not limited to, security engineering, knowledge discovery, data mining, wireless communications, Internet technologies, secure messaging, enterprise engineering, fraud detection, intrusion detection, bioinformatics, information assurance, public key infrastructure (PKI), critical infrastructure protection, software development or analysis, and Intelligence analysis. Reviews and recommends solutions to customer problems based on prior experience and hands-on understanding of how products and services interrelate and support the customer mission.

Experience - Seven (7) years

Education - Bachelor's Degree

Technical Specialist

Functional Responsibility - Provides technical expertise and support in one or more emerging technology areas including, but not limited to, security engineering, knowledge discovery, data mining, wireless communications, Internet technologies, secure messaging, enterprise engineering, fraud detection, intrusion detection, bioinformatics, information assurance, public key infrastructure (PKI), and critical infrastructure protection. Reviews and recommends solutions to customer problems based on prior experience and hands-on understanding of how products and services interrelate and support the customer mission.

Experience - Five (5) years

Junior Technical Specialist

Functional Responsibility - Provides technical expertise and support in one or more emerging technology areas including, but not limited to, security engineering, knowledge discovery, data mining, wireless communications, Internet technologies, secure messaging, enterprise engineering, fraud detection, intrusion detection, bioinformatics, information assurance, public key infrastructure (PKI), and critical infrastructure protection. Reviews and recommends solutions to customer problems based on prior experience and hands-on understanding of how products and services interrelate and support the customer mission.

Experience - Two (2) years

Senior Engineer/Analyst

Functional Responsibility - Provide design, documentation and implementation of cybersecurity solutions that requires knowledge of government information technology systems. Directs and participates in all phases of implementation with emphasis on testing, documentation, and deployment. Responsible for identifying new and emerging technology to support information assurance plans and federal cybersecurity mandates. Conducts security assessments, evaluations, selections, site surveys, requirements analysis and definition, technology prototyping, and cost analysis related to information technology.

Designs and prepares technical reports and documentation to record results. Gathers information by developing and implementing data collection instruments, document reviews, and interviews. Provides facilitation, interviewing, training, and provide additional forms of knowledge transfer. Performs manual or automated modeling of process or data models, data flow diagrams, and simulation models. Develops prototype systems and security tools. Designs modules to satisfy requirements in an on-line or internet/intranet environment. Designs test environments for new security tools. Responsible for overall administration and maintenance of the cybersecurity solutions and the identification and resolution of problems encountered.

Experience - Nine (9) years

Engineer/Analyst

Functional Responsibility - Analysis of IT systems and the implementation of security controls.

Translates security requirements into cybersecurity solutions. Tests, troubleshoots, and refines cybersecurity solutions. Prepares required documentation, including both program-level and user-level documentation. Develops cybersecurity solutions with a wide range of capabilities, including numerous engineering, business, and management functions. Develops plans for automated security systems from project inception to conclusion. Analyses problems and develops system requirements and program specifications. Applies process improvement and reengineering methodologies and principles to conduct process modernization projects including process and data modeling, developing modern business methods, identifying best practices, and creating and assessing performance measurements. Gathers information by developing and implementing data collection instruments and conducts surveys, document reviews, and interviews. Performs manual or automated modeling of process or data models, data flow diagrams, and simulation models. Develops prototype systems and security tools. Designs modules to satisfy requirements in an on-line or internet/intranet environment. Designs test environments for new security tools. Responsible for overall administration and maintenance of cybersecurity solutions.

Experience - Five (5) years

Education - Bachelor's Degree

Junior Engineer/Analyst

Functional Responsibility - Analysis of IT systems and the implementation of security controls.

Translates security requirements into cybersecurity solutions. Tests, troubleshoots, and refines cybersecurity solutions. Prepares required documentation, including both program-level and user-level documentation. Develops computer software possessing a wide range of capabilities, including numerous engineering, business, and records management functions. Develops plans for automated information systems from project inception to conclusion. Analyzes problems and develops system requirements and program specifications Applies process improvement and reengineering methodologies and principles to conduct process modernization projects including process and data modeling, developing modern business methods, identifying best practices, and creating and assessing performance measurements.

Gathers information by developing and implementing data collection instruments and conducts surveys, document reviews, and interviews. Performs manual or automated modeling of process or data models, data flow diagrams, and simulation models. Develops prototype systems and security tools. Designs modules to satisfy requirements in an on-line or internet/intranet environment. Designs test environments for new security tools. Responsible for overall administration and maintenance of cybersecurity solutions.

Experience - Two (2) years

Education - Bachelor's Degree

Sr. Support Specialist

Functional Responsibility - Under limited direction of a manager, responsible for ensuring the timely process through with problems are controlled. Includes problem recognition, research, isolation, resolution and follow-up steps. Requires experience and understanding of MIS environment. Typically involves the use of problem management database and business operating systems. May provide guidance/training for less experienced personnel. Experience in working with technical and/or cybersecurity related projects.

SIN ANCILLARY Awarded Labor Categories and Descriptions

Administrative I

Functional Responsibility - Provides general administrative and clerical support for project tasks.

Support may include word processing, filing, graphics, and logging of information. Requires knowledge of general administrative and organizational skills and use of associated office equipment.

Experience – Two (2) years

Education – High School Diploma

Clerk I

Functional Responsibility - Follows clearly detailed specific procedures in completing several repetitive clerical steps. Support may include coding and filing documents, maintaining a variety of records (stored by manually and electronically), opening mail, calculating and posting charges to departmental accounts, and operating basic office equipment.

Experience – Three (3) years

Education – High School Diploma

Note: These Nonprofessional labor categories are incidental to, and used solely to support professional services, and cannot be purchased separ