MAS - Springforward Inc. - GS35F437GA

Multiple Award Schedule (MAS) Consolidated Price List Contract #: GS-35F-437GA

General Services Administration Federal Supply Service Authorized Federal Supply Schedule Catalog/Price List Contract Period May 10, 2017 to May 9, 2027

Online access to contract ordering information, terms and conditions, pricing, and the option to create an electronic delivery order are available through GSA Advantage!®. The website for GSA Advantage!® is: http://www.gsaadvantage.gov.

1619 Chapel Ridge Court Hanover, MD 21076-1764 www.springforwardtek.com

Springforward, Inc.

120 Farmbrook Lane Hanover, MD 21076-1764

(410) 382-9302 phone

Customer Information Table of Awarded Special Item Numbers (SINs) and Maximum Order Level*

supplies and/or services which are not within the scope of any other SIN on this schedule. These supplies and/or services are necessary to complement a contractor’s offerings to provide a solution to a customer requirement. This SIN may be used for orders and blanket purchase agreements that involve work or a project that is solely associated with the supplies and/or services purchased under this schedule. This SIN is Cooperative Purchase Eligible when used in conjunction with a Cooperative Purchase Eligible SIN.

*If the best value selection places your order over the Maximum Order Level identified in this catalog/price list, you have an opportunity to obtain a better schedule contract price. Before placing your order, contact the contractor for a better price. The contractor may (1) offer a new price for this requirement, (2) offer the lowest price available under this contract, or (3) decline the order. A delivery order that exceeds the maximum order may be placed under the schedule contract in accordance with FAR 8.404.

Hanover, MD 21076 1+ (410) 382-9302 phone 1+ (443) 703-7050 fax

Attn: Kimberly June, CEO 120 Farmbrook Lane Hanover, MD 21076

Terms and Conditions-Information Technology Training Courses, SIN 611420 Note: The Transactional Data Reporting (TDR) Rule requires vendors to electronically report the price the federal government paid for an item or service purchased through GSA acquisition vehicles. The TDR Pilot does not apply to this SIN, except if a TDR-covered SIN is proposed as part of your total offering to GSA (e.g., offer 54151S). If both TDR and Non TDR SINs are offered, then the entire contract is subject to TDR and the Price Reduction Clause (PRC), and Commercial Sales Practice (CSP) requirements are removed for the entire contract. If Non-TDR SINS(s) are offered only, then the offering will be subject to the PRC and CSP.

Scope

a. The Contractor shall provide training courses normally available to commercial customers, which will permit ordering activity users to make full, efficient use of general-purpose commercial IT products. Training is restricted to training courses for those products within the scope of this solicitations.

b. The Contractor shall provide training at the Contractor’s facility and/or at the ordering activity’s location as agreed to by the Contractor and the ordering activity.

Order Written orders, EDI orders (GSA Advantage! And FACNET), credit card orders, and orders placed under blanket purchase agreements (BPAs) shall be the basis for the purchase of training courses in accordance with the terms of this contract. Orders shall include the student’s name, course titles, course date, and time, and contracted dollar amount of the course.

Time of Delivery The Contractor shall conduct training on the date (time, day, month, and year) agreed to by the Contractor and the ordering activity.

Cancellation and Rescheduling

a. The ordering activity will notify the Contractor at least seventy-two (72) hours before the scheduled training date, if a student will be unable to attend. The Contractor will then permit the ordering activity to either cancel the order or reschedule the training at no additional charge. In the event the training class is rescheduled, the ordering activity will modify its original training order to specify the time and date of the rescheduled training class.

b. In the event the ordering activity fails to cancel or reschedule a training course within the time frame specified in paragraph a, above, the ordering activity will be liable for the contracted dollar amount of the training course. The Contractor agrees to permit the ordering activity to reschedule a student who fails to attend a training class within ninety (90) days from the original course date, at no additional charge. The ordering activity reserves the right to substitute one student for another up to the first day of class.

c. In the event the Contractor is unable to conduct training on the date agreed to the by Contractor and the ordering activity, the Contractor must notify the ordering activity at least seventy (72) hours before the scheduled training date.

Follow-Up Support The Contractor agrees to provide each student with unlimited telephone support or online support for a period of one (1) year from the completion of the training course. During this period, the student may contact the Contractor’s instructors for refresher assistance and answers to related course curriculum questions.

Price for Training The price that the ordering activity will be charged will be the ordering activity training price in effect at the time of order placement, or the ordering activity price in effect at the time of the training course is conducted, whichever is less.

Invoices and Payment Invoices for training shall be submitted by the Contractor after ordering activity completion of the training course. Charges for training must be paid in arrears (31 U.S.C. 3324). Prompt Payment Discount, if applicable, shall be shown on the invoice.

Format and Content of Training

a. The contractor shall provide written materials (i.e., manuals, handbooks, texts, etc.) normally provided with course offerings, printed and two-sided on paper containing 30% post consumer materials (fiber). Such documentation will become the property of the student upon completion of the training class.

b. If applicable, for hands-on training courses, there must be a one-to-one assignment of IT equipment to students.

c. The Contractor shall provide each student with a Certificate of Training at the completion of each training course.

d. The contractor shall provide the following information for each training course offered:

1) The course title and a brief description of the course content, to include the course format (e.g., lecture, discussion, hands-on training);

2) The length of the course;

3) Mandatory and desirable prerequisites for student enrollment;

4) The minimum and maximum number of students per class;

5) The locations where the course is offered;

6) Class schedules; and

7) Price (per student, per class, if applicable).

e. For those courses conducted at the ordering activity’s location, instructor travel charges (if applicable), including mileage and daily living expenses (e.g., per diem charges) are governed by Pub. L. 99-234 and FAR Part 31.205-46, and are reimbursable by the ordering activity on orders placed under the Multiple Award Schedule, as applicable, in effect on the date(s) the travel is performed. Contractors cannot use GSA city pair contracts. The Industrial Funding Fee does NOT apply to travel and per diem charges.

f. For online training courses, a copy of all training material must be available for electronic download by the students.

g. The Contractor shall describe any training provided with equipment and/or software provided under this contract, free of charge, if applicable.

Terms and Conditions ***Note: All non-professional labor categories must be incidental to, and used solely to support professional services, and cannot be purchased separately.

Scope

a. The prices, terms, and conditions stated under Multiple Award Schedule (MAS).

b. The Contractor shall provide services at the Contractor’s facility and/or at the ordering location, as agreed to by the Contractor and the ordering activity.

Performance Incentives I-FSS-60 Performance Incentives (April 2000)

a. Performance incentives may be agreed upon between the Contractor and the ordering activity on individual fixed price orders or Blanket Purchase Agreements under this contract.

b. The ordering activity must establish a maximum performance incentive price for these services and/or total solutions on individual orders or Blanket Purchase Agreements.

c. Incentives should be designed to relate results achieved by the contractor to specified targets. To the maximum extent practicable, ordering activities shall consider establishing incentives where performance is critical to the ordering activity’s mission and incentives are likely to motivate the contractor. Incentives shall be based on objectively measurable tasks.

Order

a. Agencies my use written orders, EDI orders, blanket purchase agreements, individual purchase orders, or task orders for ordering services under this contract. Blanket Purchase Agreements shall not extend byond the end of the contract period; all services and delivery shall be made and the contract terms and conditions shall continue in effect until the completion of the order. Orders for tasks which extend beyond the fiscal year for which funds are available shall include FAR 52.232-19 (Deviation - May 2003) Availability of Funds for the Next Fiscal Year. The purchase order shall specify the availability of funds and the period for which funds are available.

b. All task orders are subject to the terms and conditions of the contract. In the event of conflict between a task order and the contract, the contract will take precedence.

Performance of Services

a. The Contractor shall commence performance of services on the date agreed to by the Contractor and the ordering activity.

b. The Contractor agrees to render services only during normal working hours, unless otherwise agreed to by the Contractor and the ordering activity.

c. The ordering activity should include the criteria for satisfactory completion for each task in the Statement of Work or Delivery Order. Services shall be completed in a good and workmanlike manner.

d. Any Contractor travel required in the performance of IT/IAM Services must comply with the Federal Travel Regulation or Joint Travel Regulations, as applicable, in effect on the date(s) the travel is performed. Established Federal Government per diem rates will apply to all Contractor travel. Contractors cannot use GSA city pair contracts.

Stop-Work Order (FAR 52.242-15) (AUG 1989)

a. The Contracting Officer may, at any time, by written order to the Contractor, require the Contractor to stop all, or any part, of the work called for by this contract for a period of 90 days after the ordered is delivered to the Contractor, and for any further period to which the parties may agree. The order shall be specifically identified as a stop-work order issued under this clause. Upon receipt of the order, the Contractor shall immediately comply with its terms and take all reasonable steps to minimize the incurrence of costs allocable to the work covered by the order during the period of work stoppage. Within a period of 90 days after a stop-work is delivered to the Contractor, or within any extension of that period to which the parties shall have agreed, the Contracting Officer shall either-

1) Cancel the stop-work order; or

2) Terminate the work covered by the order as provided in the Default, or the Termination for Convenience of the Government, clause of this contract.

b. If a stop-work order issued under this clause is cancelled or the period of the order or any extension thereof expires, the Contractor shall resume work. The Contracting Officer shall make an equitable adjustment in the delivery schedule or contract price, or both, and the contract shall be modified, in writing, accordingly, if-

1) The stop-work order results in an increase in the time required for, or in the Contractor’s cost properly allocable to, the performance of any part of this contract; and

2) The Contractor asserts its right to the adjustment within 30 days after the end of the period of work stoppage; provided that if the Contracting Officer decides the facts justify the action, the Contracting Officer may receive and act upon the claim submitted at any time before final payment under this contract.

c. If a stop-work order is not canceled and the work covered by the order is terminated for the convenience of the Government, the Contracting Officer shall allow reasonable costs resulting from the stop-work order in arriving at the termination settlement.

d. If a stop-work order is not cancelled and the work covered by the order is terminated for default, the Contracting Officer shall allow, by equitable adjustment or otherwise, reasonable costs resulting from the stop-work order.

Inspection of Services In accordance with FAR 52.212-4 CONTRACT TERMS AND CONDITIONS--COMMERCIAL ITEMS (MAR 2009) (DEVIATION I-FEB 2007) for Firm-Fixed Price orders and FAR 52.212-4 CONTRACT TERMS AND CONDITIONS -COMMERCIAL ITEMS (MAR 2009) (ALTERNATE I - OCT 2008) (DEVIATION I - FEB 2007) applies to Time-and-Materials and Labor-Hour Contracts orders placed under this contract.

Responsibilities of the Contractor The Contractor shall comply with all laws, ordinances, and regulations (Federal, State, City, or otherwise) covering work of this character. If the end product of a task order is software, then FAR 52.227-14 (Dec 2007) Rights in Data- General, may apply.

Responsibilities of the Ordering Activity Subject to security regulations, the ordering activity shall permit Contractor access to all facilities necessary to perform the requisite IT/IAM Professional Services.

Independent Contractor All IT/IAM Professional Services performed by the Contractor under the terms of this contract shall be as an independent contractor, and not as an agent or employee of the ordering activity.

Organizational Conflicts of Interest

a. Definitions

1) Contractor means the person, firm, unincorporated association, joint venture, partnership, or corporation that is a party to this contract.

2) Contractor and its affiliates and Contractor or its affiliates refers to the Contractor, it chief executives, directors, officers, subsidiaries, affiliates, subcontractors at any tier, and consultants and any joint venture involving the Contractor, any entity into or with which the Contractor subsequently merges or affiliates, or any other successor or assignee of the Contractor.

b. An Organizational conflict of interest exists when the nature of the work to be performed under a proposed ordering activity contract, without some restriction on ordering activities by the Contractor and its affiliates, may either (i) result in an unfair competitive advantage to the Contractor or its affiliates or (ii) impair the Contractor’s or its affiliates’ objectivity in performing contract work.

c. To avoid an organizational or financial conflict of interest and to avoid prejudicing the best interests of the ordering activity, ordering activities may place restrictions on the Contractors, its affiliates, chief executives, directors, subsidiaries, and subcontractors at any tier when placing orders against schedule contracts. Such restrictions shall be consistent with FAR 9.505 and shall be designed to avoid, neutralize, or mitigate organizational conflicts of interest that might otherwise exist in situations related to individual orders placed against the schedule contract. Examples of situations which may require restrictions, are provided at FAR 9.508.

Invoices The Contractor, upon completion of the work ordered, shall submit invoices for IT/IAM Professional services. Progress payments may be authorized by the ordering activity on individual orders if appropriate. Progress payments shall be based upon completion of defined milestones or interim products. Invoices shall be submitted monthly for recurring services performed during the preceding month.

Payments For firm-fixed price orders, the ordering activity shall pay the Contractor, upon submission of proper invoices or vouchers, the prices stipulated in this contract for service rendered and accepted. Progress payments shall be made only when authorized by the order. For time-and materials orders, the payments under Time-and-Materials and Labor-Hour Contracts at FAR 52.212-4 (MAR 2009) (ALTERNATE I- OCT 2008) (DEVIATION I- FEB 2007) applies to time-and-materials orders placed under this contract. For labor-hour orders, the Payment under Time-and-Materials and Labor-Hour Contracts at FAR 52.212-4 (MAR 2009) (ALTERNATE I- OCT 2008) (DEVIATION I- FEB 2007) applies to labor-hour orders placed under this contract. 52.216-31(Feb 2007) Time-and Materials/Labor-Hour Proposal Requirements-Commercial Item Acquisition as prescribed in 16.601(e) (3), insert the following provision:

a. The Government contemplates award of a Time-and Materials or Labor-Hour type of contract resulting from this solicitation.

b. The offeror must specify fixed hourly rates in its offer that include wages, overhead, general and administrative expenses, and profit. The offeror must specify whether the fixed hourly rate for each labor category applies to labor performed by-

1) The offeror;

2) Subcontractors; and/or

3) Divisions, subsidiaries, or affiliates of the offeror under a common control.

Resumes Resumes shall be provided to the GSA Contracting Officer or the user ordering activity upon request.

Incidental Support Costs Incidental support costs are available outside the scope of this contract. The costs will be negotiated separately with the ordering activity in accordance with the guidelines set forth in the FAR.

Approval of Subcontracts The ordering activity may require that the Contractor receive, from the ordering activity’s Contracting Officer, written consent before placing a subcontract for furnishing any of the work called for in a task order.

Description of IT/IAM Professional Services and Pricing

a. The Contractor shall provide a description of each type of IT/IAM Service offered under MAS SIN 54151S IT/IAM Professional Services should be presented in the same manner as the Contractor sells to its commercial and other ordering activity customers. If the Contractor is proposing hourly rates, a description of all corresponding commercial job titles (labor categories) for those individuals who will perform the service should be provided.

b. Pricing for all IT/IAM Professional Services shall be in accordance with the Contractor’s customary commercial practices; e.g. hourly rates, monthly rates, term rates, and/or fixed prices, minimum general experience and minimum education. The following is an example of the manner in which the description of a commercial job title should be presented:

a. Example: Commercial Job Title: System Engineer

i. Minimum/General Experience: Three (3) years of technical experience which applies to systems analysis and design techniques for complex computer systems. Requires competence in all phases of systems analysis techniques, concepts and methods; also requires knowledge of available hardware, system software, input/output devices, and structure and management practices.

ii. Functional Responsibility: Guides users in formulating requirements, advises alternative approaches, and conducts feasibility studies.

iii. Minimum Education: Bachelor’s Degree in Computer Science

Year 6 (including IFF) Price Offered to GSA Year 10 (including IFF)