MAS - Nobletech Solutions Inc. - GS35F437DA

GENERAL SERVICES ADMINISTRATION SERVICES

FEDERAL SUPPLY SERVICE AUTHORIZED

FEDERAL SUPPLY SCHEDULE CATALOG/PRICE LIST

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order is available through GSA Advantage!, a menu-driven database system. The INTERNET address for GSA Advantage! is http://www.gsaadvantage.gov

Schedule Title: Multiple Award Schedule (MAS)

Large Category Subcategory PSC

Information Technology IT Services DA01

Professional Services Business Administrative Services R408

Professional Services Technical and Engineering Services (Non IT) R425

Miscellaneous Complementary Special Item Numbers (SINs) 0000

For more information on ordering from Federal Supply Schedules click on the GSA Schedules link at www.gsa.gov

Contract Number: GS-35F-437DA

Contract Period: July 29th, 2021 through July 28th, 2026

Contractor: Nobletech Solutions Inc.

Contractor’s Administration Source:

James Scala

216 Bellavilla Way

Madison, AL 35756

Phone: 256-529-1753

Email: jscala@nobletechsolutions.com www.nobletechsolutions.com

Business Size: Small Business

Service Disabled Veteran Business

Price List current as of Mod PS-0008, effective 9/28/2021

Prices shown herein are Net (Discount deducted) http://www.gsaadvantage.gov/ http://www.gsa.gov/ mailto:jscala@nobletechsolutions.com http://www.nobletechsolutions.com/

FEDERAL SUPPLY SERVICE

CUSTOMER INFORMATION:

1a. Awarded Special Item Numbers (SINs)

Large Category Subcategory SINs SIN Title

Information

Technology IT Services 54151S

Information Technology Professional

Services

Professional

Services

Business Administrative

Services 541611

Management and Financial Consulting, Acquisition and Grants Management

Support, and Business Program and Project

Management Services

Professional

Services

Technical and Engineering

Services (Non IT) 541330ENG Engineering Services

Professional

Services

Technical and Engineering

Services (Non IT) 541715

Engineering Research and Development and Strategic Planning

Miscellaneous Complementary Special

Item Numbers (SINs) OLM Order Level Materials

1b. Lowest Priced Model Number and Price For Each SIN: N/A

1c. Hourly & Service Rates: See price list on page 7

2. MAXIMUM ORDER:

Large Category Subcategory SINs Maximum Order

Information Technology IT Services 54151S $500,000

Professional Services Business Administrative Services 541611 $1,000,000

Professional Services Technical and Engineering Services

(Non IT)

541330ENG $1,000,000

Professional Services Technical and Engineering Services

(Non IT) 541715 $1,000,000

Miscellaneous Complementary Special Item

Numbers (SINs)

OLM $250,000

3. MINIMUM ORDER: $100

4. GEOGRAPHIC COVERAGE: 48 contiguous states, Washington D.C., Alaska, Hawaii, Puerto Rico

5. POINT(S) OF PRODUCTION: USA

6. DISCOUNT FROM LIST PRICES: Prices shown are GSA Net, discount deducted.

7. QUANTITY DISCOUNT(S): None

8. PROMPT PAYMENT TERMS: Net 30 Days

Information for Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions.

9. FOREIGN ITEMS: Not Applicable

10a. TIME OF DELIVERY: 14 DARO

10b. EXPEDITED DELIVERY: Contact contractor

10c. OVERNIGHT AND 2-DAY DELIVERY: Contact contractor

10d. URGENT REQUIRMENTS: Agencies can contact the Contractor’s representative to affect a faster delivery. Customers are encouraged to contact the contractor for the purpose of requesting accelerated delivery.

11. FOB POINT: Destination

12a. ORDERING ADDRESS:

12b. ORDERING PROCEDURES: For supplies and services, the ordering procedures, information on

Blanket Purchase Agreements (BPA’s) are found in Federal Acquisition Regulation (FAR) 8.405-3

13. PAYMENT ADDRESS: Same as contractor

14. WARRANTY PROVISION: Not Applicable

15. EXPORT PACKING CHARGES: N/A

16. TERMS AND CONDITIONS OF RENTAL, MAINTENANCE, AND REPAIR (IF

APPLICABLE): N/A

17. TERMS AND CONDITIONS OF INSTALLATION (IF APPLICABLE): N/A

18a. TERMS AND CONDITIONS OF REPAIR PARTS INDICATING DATE OF PARTS PRICE

LISTS AND ANY DISCOUNTS FROM LIST PRICES (IF AVAILABLE): N/A

18b. TERMS AND CONDITIONS FOR ANY OTHER SERVICES (IF APPLICABLE): N/A

19. LIST OF SERVICE AND DISTRIBUTION POINTS (IF APPLICABLE): N/A

20. LIST OF PARTICIPATING DEALERS (IF APPLICABLE): N/A

21. PREVENTIVE MAINTENANCE (IF APPLICABLE): N/A

22a. SPECIAL ATTRIBUTES SUCH AS ENVIRONMENTAL ATTRIBUTES (e.g. recycled content, energy efficiency, and/or reduced pollutants): N/A

22b. Section 508 Compliance for EIT: N/A

23. Unique Entity Identifier (UEI) Number: 078832642

24. Contractor has an active registration in the SAM database.

PROFESSIONAL SERVICES WORK SCOPE

SIN SIN Title Subcategory

54151S Information Technology Professional Services IT Services

DESCRIPTION: IT Professional Services and/or labor categories for database planning and design; systems analysis, integration, and design; programming, conversion and implementation support; network services, data/records management, and testing.

NOTE: Subject to Cooperative Purchasing

SIN SIN Title Subcategory

541611

Management and Financial Consulting, Acquisition and

Grants Management Support, and Business Program and

Project Management Services

Business Administrative

Services

DESCRIPTION: Provide operating advice and assistance on administrative and management issues. Examples include:

strategic and organizational planning, business process improvement, acquisition and grants management support, facilitation, surveys, assessment and improvement of financial management systems, financial reporting and analysis,due diligence in validating an agency’s portfolio of assets and related support services, strategic financial planning, financial policy formulation and development,special cost studies, actuarial services, economic and regulatory analysis, benchmarking and program metrics, and business program and project management.

Inherently Governmental services as identified in FAR 7.503 or by the ordering agency are prohibited. It is the responsibility of the Contracting Officer placing the order to make this determination. Ordering activities must require prospective contractors to identify potential conflicts of interest and address those, prior to task order award.

Personal services as defined in FAR 37.104 are prohibited.

541330ENG Engineering Services Technical and Engineering

Services (Non IT)

DESCRIPTION: Services include: applying physical laws and principles of engineering in the design, development, and utilization of machines, materials, instruments, processes, and systems. Services may involve any of the following activities:

provision of advice, concept development, requirements analysis, preparation of feasibility studies, preparation of preliminary and final plans and designs, provision of technical services during the construction or installation phase, inspection and evaluation of engineering projects, and related services.

NOTE: Services under this SIN cannot include architect-engineer services as defined in the Brooks Act and FAR Part 2, or construction services as defined in FAR Parts 2 and 36.

SIN SIN Title Subcategory

541715 Engineering Research and Development and Strategic

Planning

Technical and Engineering

Services (Non IT)

DESCRIPTION: Services include conducting research and experimental development (except nanotechnology and biotechnology research and experimental development) in the physical, engineering and life sciences such as; such as agriculture, electronics, environmental, biology, botany, computers, chemistry, food, fisheries, forests, geology, health, mathematics, medicine, oceanography, pharmacy, physics, veterinary and other allied subjects.^^^^Typical tasks include, but are not limited to, analysis of mission, program goals and objectives, program evaluations, analysis of program effectiveness, requirements analysis, organizational performance assessment, special studies and analysis, training, and consulting;

requirements analysis, cost/cost performance trade-off analysis,feasibility analysis, developing and completing fire safety evaluation worksheets as they relate to engineering services; operation and maintenance, evaluation of inspection, testing, and maintenance program for fire protection and life safety systems, program/project management, technology transfer/insertion, training and consulting.

NOTE: Services under this NAICs can not include architect-engineer services as defined in the Brooks Act and FAR Part 2 or construction services as defined in the Federal Acquisition Regulation Part 36 and Part 2.

OLM Order-Level Materials (OLM) Complementary Special Item

Numbers (SINs)

DESCRIPTION: OLMs are supplies and/or services acquired in direct support of an individual task or delivery order placed against a Schedule contract or BPA. OLM pricing is not established at the Schedule contract or BPA level, but at the order level. Since OLMs are identified and acquired at the order level, the ordering contracting officer (OCO) is responsible for making a fair and reasonable price determination for all OLMs.

OLMs are procured under a special ordering procedure that simplifies the process for acquiring supplies and services necessary to support individual task or delivery orders placed against a Schedule contract or BPA. Using this new procedure, ancillary supplies and services not known at the time of the Schedule award may be included and priced at the order level.

OLM SIN-Level Requirements/Ordering Instructions:

OLMs are:

- Purchased under the authority of the FSS Program

- Unknown until an order is placed

- Defined and priced at the ordering activity level in accordance with GSAR clause 552.238-115 Special Ordering Procedures for the Acquisition of Order-Level Materials. (Price analysis for OLMs is not conducted when awarding the FSS contract or

FSS BPA; therefore, GSAR 538.270 and 538.271 do not apply to OLMs)

- Only authorized for use in direct support of another awarded SIN.

- Only authorized for inclusion at the order level under a Time-and-Materials (T&M) or Labor-Hour (LH) Contract Line Item

Number (CLIN)

- Subject to a Not To Exceed (NTE) ceiling price

OLMs are not:

- Open Market Items.

- Items awarded under ancillary supplies/services or other direct cost (ODC) SINs (these items are defined, priced, and awarded at the FSS contract level)

OLM Pricing:

- Prices for items provided under the Order-Level Materials SIN must be inclusive of the Industrial Funding Fee (IFF).

- The value of OLMs in a task or delivery order, or the cumulative value of OLMs in orders against an FSS BPA awarded under an FSS contract, cannot exceed 33.33%.

NOTE: When used in conjunction with a Cooperative Purchasing eligible SIN, this SIN is Cooperative Purchasing Eligible.

PROFESSIONAL SERVICES AWARDED PRICES & LABOR CATEGORIES

SIN Labor Category Hourly Price w/ IFF

54151S IT Business System/Process Analyst I $85.00

54151S IT Business System/Process Analyst II $103.06

54151S IT Business System/Process Analyst III $125.20

54151S Computer Admin I $59.15

54151S Computer Admin II $83.04

54151S IT Product Support Specialist I $64.73

54151S IT Program Manager $177.72

54151S IT Project Manager $128.70

54151S Subject Matter Expert I $85.00

54151S Subject Matter Expert II $103.06

54151S Subject Matter Expert III $125.20

54151S Subject Matter Expert IV $150.49

54151S SW Applications Engineer $69.74

54151S SW Specialist I $51.89

54151S SW Specialist II $59.15

54151S SW Specialist III $69.45

541330ENG, 541715, 541611 Junior Business and Financial Operations Specialist Group 2 $63.38

541330ENG, 541715, 541611 Junior Engineer Group 4 $65.97

541330ENG, 541715, 541611 SME - Engineer Group 4 $117.87

541330ENG, 541715, 541611 Junior Computer Systems Analysts $59.62

541330ENG, 541715, 541611 Journeyman Computer Programmers $77.80

541330ENG, 541715, 541611 Senior Computer Programmers $101.27

541330ENG, 541715, 541611 Junior Editor $46.55

541330ENG, 541715, 541611 Journeyman Business and Financial Operations Specialist Group 3 $68.75

541330ENG, 541715, 541611 Journeyman Engineer Group 4 $92.31

541330ENG, 541715, 541611 Senior Engineer Group 4 $106.72

541330ENG, 541715, 541611 Junior Scientists and Science Technicians Group 4 $62.74

541330ENG, 541715, 541611 Journeyman Editor $81.90

541330ENG, 541715, 541611 Senior Operations Research Analyst $99.30

541330ENG, 541715, 541611 SME – Operations Research Analyst $120.63

541330ENG, 541715, 541611 Journeyman Business and Financial Operations Specialist Group 2 $81.90

541330ENG, 541715, 541611 Journeyman Operations Research Analyst $83.26

541330ENG, 541715, 541611 Senior Manager Group 2 $123.52

541330ENG, 541715, 541611 Junior Computer Network Support Specialists $57.34

541330ENG, 541715, 541611 Journeyman Manager Group 2 $99.14

541330ENG, 541715, 541611 Journeyman Scientists and Science Technicians Group 3 $91.73

541330ENG, 541715, 541611 Senior Scientists and Science Technician Group 3 $109.89

541330ENG, 541715, 541611 Journeyman Computer Systems Analysts $82.24

541330ENG, 541715, 541611 Senior Computer Systems Analysts $103.24

Service Contract Labor Standards: The Service Contract Labor Standards (SCLS), formerly known as the

Service Contract Act (SCA), is applicable to this contract as it applies to the entire Multiple Award Schedule

(MAS) and all services provided. While no specific labor categories have been identified as being subject to

SCLS/SCA due to exemptions for professional employees (FAR 22.1101, 22.1102 and 29 CRF 541.300), this contract still maintains the provisions and protections for SCLS/SCA eligible labor categories. If and / or when the contractor adds SCLS/SCA labor categories to the contract through the modification process, the contractor must inform the Contracting Officer and establish a SCLS/SCA matrix identifying the GSA labor category titles, the occupational code, SCLS/SCA labor category titles and the applicable WD number. Failure to do so may result in cancellation of the contract.

LABOR CATEGORY DESCRIPTIONS

IT Business System/Process Analyst I

Description: Responsible for analyzing user business problems to be solved with automated systems. May formulate and define information system scope and objectives through research, analysis, testing and fact finding with a basic understanding of business systems and industry requirements. May prepare communications and make presentations on recommendations on system enhancements or alternatives. May act as functional experts.

Functional Responsibility:

1. Provides problem definition, evaluation of requirements, and implementation of systems to meet business, user, and cost requirements

2. May prepare communications and make presentations on recommendations on system enhancements or alternatives.

3. May act as functional experts.

Minimum Education: Bachelors

Minimum Experience: 4

IT Business System/Process Analyst II

Description: Responsible for analyzing user business problems to be solved with automated systems. May formulate and define information system scope and objectives through research, analysis, testing and fact finding with a basic understanding of business systems and industry requirements. May prepare communications and make presentations on recommendations on system enhancements or alternatives. May act as functional experts.

1. Provides problem definition, evaluation of requirements, and implementation of systems to meet business, user, and cost requirements

2. May prepare communications and make presentations on recommendations on system enhancements or alternatives.

3. May act as functional experts.

Minimum Experience: 7

IT Business System/Process Analyst III

Description: Responsible for analyzing user business problems to be solved with automated systems. May formulate and define information system scope and objectives through research, analysis, testing and fact finding with a basic understanding of business systems and industry requirements.

1. Provides problem definition, evaluation of requirements, and implementation of systems to meet business, user, and cost requirements

2. May prepare communications and make presentations on recommendations on system enhancements or alternatives.

Computer Admin I

Description: Responsible for software maintenance, troubleshooting, user assistance, system security, installation of upgrades and product support (server and client).

1. Diagnose hardware and software problems, and replace defective components.

2. Perform data backups and disaster recovery operations.

3. Maintain and administer computing environments, including computer hardware, systems software, applications software, and all configurations.

4. Plan, coordinate, and implement network security measures in order to protect data, software and hardware.

5. Perform routine network startup and shutdown procedures, and maintain control records.

Minimum Education: High School

Minimum Experience: 4

Computer Admin II

Description: Responsible for software maintenance, troubleshooting, user assistance, system security, installation of upgrades and product support (server and client).

1. Diagnose hardware and software problems, and replace defective components.

2. Perform data backups and disaster recovery operations.

3. Maintain and administer computing environments, including computer hardware, systems software, applications software, and all configurations.

4. Plan, coordinate, and implement network security measures in order to protect data, software and hardware.

5. Perform routine network startup and shutdown procedures, and maintain control records.

Minimum Experience: 5

IT Product Support Specialist I

Description: Responsible for reviewing technical correctness of solutions entered into the database for their team. Identifies and documents product deficiencies or change requests. Under general supervision, this role establishes company guidelines on servicing and repairs/returns; examines customer problems and implements appropriate corrective action to initiate repair, return or field servicing; and maintain logs, records and files.

1. Maintains current knowledge of customer product and upcoming releases.

2. Responsible for maintaining software integrity of customer product in testing and demo environments.

3. Interfaces with customers to handle service inquires and problems.

Minimum Experience: 2

IT Program Manager

Description: Responsible for day-to-day financial analysis of area operations. This labor category is responsible for managing the implementation of specific government or commercial contracts

1. Plan, coordinate, and manage the actions taken by an organization to acquire and execute a specific piece of business, either competitively or non-competitively.

2. Integrate all functions and activities necessary to perform the project/program to meet the client or customer requirements.

3. Plan and implement actions by the program/project team to define and implement technical baseline and meet quality requirements for project/program products and services.

4. Direct project team personnel, manage cost and schedule, ensure contract compliance, and serve as principal customer interface.

IT Project Manager

Description: Responsible for day-to-day financial analysis of area operations. This labor category is responsible for managing the implementation of specific government or commercial contracts

1. Plan, coordinate, and manage the actions taken by an organization to acquire and execute a specific piece of business, either competitively or non-competitively.

2. Integrate all functions and activities necessary to perform the project/program to meet the client or customer requirements.

3. Plan and implement actions by the program/project team to define and implement technical baseline and meet quality requirements for project/program products and services.

4. Direct project team personnel, manage cost and schedule, ensure contract compliance, and serve as principal customer interface.

Subject Matter Expert I

Description: Responsible for providing highest level of IT domain expertise and guidance to the delivery team and stakeholders

1. Perform duties as assigned.

Minimum Experience: 3

Subject Matter Expert II

Description: Responsible for providing highest level of IT domain expertise and guidance to the delivery team and stakeholders

Subject Matter Expert III

Description: Responsible for providing highest level of IT domain expertise and guidance to the delivery team and stakeholders

Subject Matter Expert IV

Description: Responsible for providing highest level of IT domain expertise and guidance to the delivery team and stakeholders

Minimum Education: Masters

Minimum Experience: 8

SW Applications Engineer

Description: Plans, conducts, and coordinates business programming applications activities in areas such as mobile devices, finance, human resources, and marketing.

1. Conducts and prepares feasibility studies for new data processing applications or revisions to existing systems.

2. Prepares system development cost estimates, budgets, and schedules.

3. Prepares and presents project proposals to management and user departments.

4. Establishes programming standards and program documentation requirements. Reviews current status of system applications and prepares recommendations for systems improvements.

5. Monitors design processes and prepare reports on systems projects.

6. Selects, develops, and evaluates personnel to ensure the efficient operation of the function.

Minimum Experience: 1

SW Specialist I

Description: Information systems design, development, and analysis encompassing one or more of the following areas of technical expertise: programming, PC application analysis, software development, systems integration, and/or related disciplines.

Minimum Experience: 1

SW Specialist II

Description: Information systems design, development, and analysis encompassing one or more of the following areas of technical expertise: programming, PC application analysis, software development, systems integration, and/or related disciplines.

SW Specialist III

Description: Information systems design, development, and analysis encompassing one or more of the following areas of technical expertise: programming, PC application analysis, software development, systems integration, and/or related disciplines.

Functional Responsibility

Junior Business and Financial Operations Specialist Group 2

Description: Management Analysts - Conduct organizational studies and evaluations, design systems and procedures, conduct work simplification and measurement studies, and prepare operations and procedures manuals to assist management in operating more efficiently and effectively. Includes program analysts and management consultants. Excludes "Computer Systems Analysts"

(15-1121) and "Operations Research Analysts" (15-2031).

Minimum Experience: 0

Junior Engineer Group 4

Description: Electronics Engineers, Except Computer - Research, design, develop, or test electronic components and systems for commercial, industrial, military, or scientific use employing knowledge of electronic theory and materials properties. Design electronic circuits and components for use in fields such as telecommunications, aerospace guidance and propulsion control, acoustics, or instruments and controls. Excludes "Computer Hardware Engineers" (17-2061).

SME - Engineer Group 4

Description: Electronics Engineers, Except Computer - Research, design, develop, or test electronic components and systems for commercial, industrial, military, or scientific use employing knowledge of electronic theory and materials properties. Design electronic circuits and components for use in fields such as telecommunications, aerospace guidance and propulsion control, acoustics, or instruments and controls. Excludes "Computer Hardware Engineers" (17-2061).

Junior Computer Systems Analysts

Description: Systems Analyst carries out fact finding and analysis as assigned, usually of a single activity or a routine problem;

applies established procedures where the nature of the system, feasibility, computer equipment, and programming language have already been decided; may assist a higher level systems analyst by preparing the detailed specifications required by systems from information developed by the higher level analyst; may research routine user problems and solve them by modifying the existing system when the solutions follow clear precedents.

Journeyman Computer Programmers

Description: Data Analyst performs routine data analysis assignments that do not require skilled background experience but do require knowledge of established programming procedures and data processing requirements. Works according to clear-cut and complete specifications. The data are refined and the format of the final product is very similar to that of the input or is well defined when significantly different, i.e., there are few, if any, problems with interrelating varied records and outputs.

Senior Computer Programmers

Description: Data Analyst who is fully qualified database design/developer, applies standard database design procedures and detailed knowledge of pertinent subject matter (e.g., work processes, governing rules, lookup procedures, etc.) in a database. Works according to approved statements of requirements and detailed specifications. The programs developed or modified typically are linked to several other programs in that the output of one becomes the input for another.

Minimum Experience: 10

Junior Editor

Description: Editors - Plan, coordinate, or edit content of material for publication. May review proposals and drafts for possible publication. Includes technical editors.

Journeyman Business and Financial Operations Specialist Group 3

Description: Management Analysts - Conduct organizational studies and evaluations, design systems and procedures, conduct work simplification and measurement studies, and prepare operations and procedures manuals to assist management in operating more efficiently and effectively. Includes program analysts and management consultants. Excludes "Computer Systems Analysts"

(15-1121) and "Operations Research Analysts" (15-2031).

Journeyman Engineer Group 4

Description: Electronics Engineers, Except Computer - Research, design, develop, or test electronic components and systems for commercial, industrial, military, or scientific use employing knowledge of electronic theory and materials properties. Design electronic circuits and components for use in fields such as telecommunications, aerospace guidance and propulsion control, acoustics, or instruments and controls. Excludes "Computer Hardware Engineers" (17-2061).

Senior Engineer Group 4

Description: Electronics Engineers, Except Computer - Research, design, develop, or test electronic components and systems for commercial, industrial, military, or scientific use employing knowledge of electronic theory and materials properties. Design electronic circuits and components for use in fields such as telecommunications, aerospace guidance and propulsion control, acoustics, or instruments and controls. Excludes "Computer Hardware Engineers" (17-2061).

Junior Scientists and Science Technicians Group 4

Description: Life, Physical, and Social Science Technicians, all other - Assists in the formulation, development, and optimization of new programs, designs, and prototypes. Assists in research formulating and writing with other staff. Assist in assessing new technologies and future applications of technologies.

Journeyman Editor

Description: Editors - Plan, coordinate, or edit content of material for publication. May review proposals and drafts for possible publication. Includes technical editors.

Senior Operations Research Analyst

Description: Operations Research Analyst - Formulate and apply mathematical modeling and other optimizing methods to develop and interpret information that assists management with decision making, policy formulation, or other managerial functions. May collect and analyze data and develop decision support data, service, or products. May develop and supply optimal time, cost, or logistics networks for program evaluation, review, or implementation.

SME – Operations Research Analyst

Description: Operations Research Analyst - Formulate and apply mathematical modeling and other optimizing methods to develop and interpret information that assists management with decision making, policy formulation, or other managerial functions. May collect and analyze data and develop decision support data, service, or products. May develop and supply optimal time, cost, or logistics networks for program evaluation, review, or implementation.

Journeyman Business and Financial Operations Specialist Group 2

Description: Business Operations Specialists, all other - manage the flow of a workplace and optimize day-to-day activities. The role involves tasks like analyzing business operations and identifying customer needs in order to bring the two closer together.

Journeyman Operations Research Analyst

Description: Operations Research Analyst - Formulate and apply mathematical modeling and other optimizing methods to develop and interpret information that assists management with decision making, policy formulation, or other managerial functions. May collect and analyze data and develop decision support software, service, or products. May develop and supply optimal time, cost, or logistics networks for program evaluation, review, or implementation.

Senior Manager Group 2

Description: Managers, all other - Responsible for planning and directing the work of a group of individuals. They monitor their work and takes corrective actions when necessary. Senior managers might guide workers directly or they might direct several supervisors, who in turn directly manage the workers.

Junior Computer Network Support Specialists

Description: Responsible for product maintenance, troubleshooting, user assistance, security, and product support.

Journeyman Manager Group 2

Description: Managers, all other - Responsible for planning and directing the work of individuals (<20). They monitor their work and takes corrective actions when necessary. Journeyman managers might guide workers directly or they might direct one or more supervisors.

Journeyman Scientists and Science Technicians Group 3

Description: Physical Scientists, All Other - All physical scientists not listed separately. Participate in the formulation, development, and optimization of new programs, designs, and prototypes. Participate in research formulating and writing with other staff. Assess new technologies and future applications of technologies.

Senior Scientists and Science Technician Group 3

Description: Physical Scientists, All Other - All physical scientists not listed separately. Lead the formulation, development, and optimization of new programs, designs, and prototypes. Lead or participate in research formulating and writing with other staff.

Assess new technologies and future applications of technologies.

Journeyman Computer Systems Analysts

Description: Systems Analyst Reviews proposals which consist of objectives, scope, and user expectations; gathers facts, analyzes data, and prepares a project synopsis which compares alternatives in terms of cost, time, availability of equipment and personnel, and recommends a course of action; and upon approval of synopsis, prepares specifications for development of system programs.

Determines and resolves logic problems relating to artificial intelligence (AI) and coordinates the work with program, users, etc.;

orients user personnel on new or changed procedures. May conduct special projects such as data element and logic standardization throughout a broad system, working under specific objectives and bringing to the attention of the supervisor any unusual problems or controversies.

Senior Computer Systems Analysts

Description: Systems Analyst maintains and modifies complex systems or develops new subsystems such as an integrated production scheduling, inventory control, cost analysis, or sales analysis record in which every item of each type is automatically processed through the full system of records. Guides users in formulating requirements; advises on alternatives and on the implications of new or revised data processing systems; analyzes resulting user project proposals, identifies omissions and errors in requirements, and conducts feasibility studies; recommends optimum approach and develops system design for approved projects.

Interprets information and informally arbitrates data from artificial intelligence (AI) algorithm and machince learning tools when conflicts exist. May serve as lead analyst in a design subgroup, directing and integrating the work of one or two lower level analysts, each responsible for several programs.