MAS - Microhealth LLC - GS35F413BA

GENERAL SERVICES ADMINISTRATION

Federal Supply Service

Authorized Federal Supply Schedule Price List

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order are available through GSA

Advantage!®, a menu-driven database system. The INTERNET address GSA

Advantage!® is: GSAAdvantage.gov.

Multiple Award Schedule

FSC Group: Information Technology FSC Class: D301, D302, D306, D307, D311, D313, D316, D317, D399, 7030, J070

Contract number: GS-35F-413BA

For more information on ordering from Federal Supply Schedules go to the GSA

Schedules page at GSA.gov.

Contract period: June 19, 2014 - June 18, 2029

MICROHEALTH, LLC

8229 BOONE BLVD STE 500, VIENNA, VA 22182

Phone Number: 855-294-3547 and Fax Number: 855-850-1264 http://www.microhealthllc.com

Contract administration source: Claude Hines and Email: contracts@microhealthllc.com

Business size: Small Business, Service Disabled Veteran Owned Small Business, SBA Certified Small Disadvantaged Business, SBA Certified 8(a) Firm

Price list current as of Modification # A812 effective April 21, 2020

Prices Shown Herein are Net (discount deducted) http://www.microhealthllc.com/ mailto:contracts@microhealthllc.com

CUSTOMER INFORMATION

1a. Table of awarded special item number(s) with appropriate cross-reference to item descriptions and awarded price(s).

Cooperative Purchasing and Disaster Recovery

SINs ARE Available

SIN

Cooperative Purchasing

SIN

Disaster Recovery

SIN

SIN Description

54151S 54151S/STLOC 54151S/RC

Information Technology Professional

Services

54151HEAL 54151HEAL/STLOC 54151HEAL/RC Health Information Technology Services

511210 511210/STLOC 511210/RC Software Licenses

54151 54151/STLOC 54151/RC Software Maintenance Services

OLM OLM/STLOC OLM/RC Order-Level Materials

1b. Identification of the lowest priced model number and lowest unit price for that model for each special item number awarded in the contract. This price is the Government price based on a unit of one, exclusive of any quantity/dollar volume, prompt payment, or any other concession affecting price. Those contracts that have unit prices based on the geographic location of the customer, should show the range of the lowest price, and cite the areas to which the prices apply. See Pages 47 through 52 for Rate

Tables

1c. If the Contractor is proposing hourly rates, a description of all corresponding commercial job titles, experience, functional responsibility and education for those types of employees or subcontractors who will perform services shall be provided. If hourly rates are not applicable, indicate “Not applicable” for this item. See Pages 4 through 47 for Labor Category Descriptions

2. Maximum order:

SINs Maximum Order

54151S $500,000.00

54151HEAL $500,000.00

511210 $500,000.00

54151 $500,000.00

OLM $250,000.00

3. Minimum order: $100

4. Geographic coverage (delivery area). Domestic

5. Point(s) of production (city, county, and State or foreign country). MicroHealth LLC Services:

Vienna, Fairfax County, VA, USA and Cyfluent, Inc. (software): Rockville, Montgomery County, MD, USA

6. Discount from list prices or statement of net price. Government Net Prices (discounts already deducted.)

7. Quantity discounts. For SINs 54151S and 54151HEAL: Additional 1% for orders $ 300,000 to

$ 500,000; 1.5% for orders $ 500,001 to $ 1,000,000; and 2% for orders $ 100,000,001 and over. For

SINs 511210, 54151, and OLM: None Offered

8. Prompt payment terms. Information for Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions. Net 30 days

9. Foreign items (list items by country of origin). Not Applicable

10a. Time of delivery. (Contractor insert number of days.) For Software: 30 Days ARO; For Services:

To Be Determined at the Task Order Level

10b. Expedited Delivery. Items available for expedited delivery are noted in this price list. To Be

Determined at the Task Order Level

10c. Overnight and 2-day delivery. Contact contractor for rates for overnight and 2-day delivery.

Determined by the Delivery/Task Order

10d. Urgent Requirements. To Be Determined at the Task Order Level

11. F.O.B. point(s). Destination

12a. Ordering address(es). Same As Contractor Address

12b. Ordering procedures: For supplies and services, the ordering procedures, information on Blanket

Purchase Agreements (BPA’s) are found in Federal Acquisition Regulation (FAR) 8.405-3.

13. Payment address(es). Same As Contractor Address

14. Warranty provision. Standard Commercial Warranty Terms & Conditions

15. Export packing charges, if applicable. Not Applicable

16. Terms and conditions of rental, maintenance, and repair (if applicable). Not Applicable

17. Terms and conditions of installation (if applicable). Not Applicable

18a. Terms and conditions of repair parts indicating date of parts price lists and any discounts from list prices (if applicable). Not Applicable

18b. Terms and conditions for any other services (if applicable). Not Applicable

19. List of service and distribution points (if applicable). Not Applicable

20. List of participating dealers (if applicable). Not Applicable

21. Preventive maintenance (if applicable). Not Applicable

22a. Special attributes such as environmental attributes (e.g., recycled content, energy efficiency, and/or reduced pollutants). Not Applicable

22b. If applicable, indicate that Section 508 compliance information is available on Electronic and

Information Technology (EIT) supplies and services and show where full details can be found (e.g.

contractor’s website or other location.) The EIT standards can be found at: www.Section508.gov/.

Not Applicable

23. Unique Entity Identifier: C1RQANT6CG57

24. Notification regarding registration in System for Award Management (SAM) database. Contractor registered and active in SAM

Labor Categories Under SIN 54151S (including STLOC & RC SINs):

Program Manager

Minimum Years Experience: 10

Minimum Education: Master's Degree, Engineering, Computer Science, Systems, Business or related scientific /technical discipline. 10 years of additional relevant experience may be substituted for education. PMP Certification preferred.

Functional Responsibilities: Provides operational support for organizing, directing, and managing all aspects of contract functions involving multiple complex and inter-related project tasks that often require managing teams of contractor personnel at multiple locations. Provide overall direction of program activities. Manage and maintain contractor interface with the senior levels of the customer’s organization. Consult with customer and contractor personnel to formulate and review task plans and deliverables, ensuring conformance with program and project task schedules and costs and contractual obligations. Establish and maintain technical and financial reports to show progress of projects to management and customers, organize and assign responsibilities to subordinates, oversee the successful completion of all assigned project tasks.

Program Manager/Senior Project Coordinator

Minimum Years Experience: 5

Minimum Education: Bachelor's Degree Business or related scientific/technical discipline. 8 years of additional relevant experience may be substituted for education. PMP Certification preferred.

Functional Responsibilities: Provides a single point of contact for all aspects of the development and implementation of assigned projects. Takes projects from original concept through final implementation. Interfaces with all areas affected by the project including end users, computer services, and client services. Defines project scope and objectives. Develops detailed work plans, schedules, project estimates, resource plans, and status reports. Conducts http://www.section508.gov/ project meetings and is responsible for project tracking and analysis. Ensures adherence to quality standards and reviews project deliverables. Manages the integration of vendor tasks and tracks and reviews vendor deliverables. Provides technical and analytical guidance to project team. Recommends and takes action to direct the analysis and solutions of problems.

Validation Specialist/Test Engineer/Quality Assurance Engineer/Quality Control Specialist/Tester

Minimum Education: Bachelor's Degree Computer Science, Electronics Engineering or other engineering or technical discipline is required. 8 years of additional relevant experience may be substituted for education.

Functional Responsibilities: Carries out procedures to ensure that all information system products and services meet organization standards and end-user requirements using analytical tools to quantitatively measure quality, reports on findings, and makes recommendations on changes to meet specifications and quality standards. Provides overall management functions that determines, defines, and implements QA/QC policies, programs, and procedures. Performs and leads tests of software to ensure proper operation and freedom from defects. May create test data for applications. Documents and works to resolve all complex problems. Reports progress on problem resolution to management. Devises improvements to current procedures and develops models of possible future configurations.

Human Factors Engineer

Minimum Education: Bachelor degree in Computer Science, Statistical Mathematics, or other related field and/or discipline. 8 years of additional relevant experience may be substituted for education. Specialized experience may substitute for formal education. Experience with sample size calculations and methodologies.

Functional Responsibilities: Assesses new products and their compliance to human factors standards and their affects on users. Knowledge of surveillance and case-control study design and analysis. Experience with a variety of different groups in various disciplines. Thorough understanding of statistical methods including, but not limited to, linear, logistic, and conditional logistic regression models, as well as survey statistics and survival analysis. Must be able to take user requirements and define and design products and solutions that meet end user needs. Must have experience in documenting strategies and plans. Conduct human factors analysis and document findings. The work can involve both hardware and software. Must have an understanding of industry standards.

Clinical Informaticist/Statistician /Informatic Specialist/ Bioinformatician

Minimum Education: Bachelor degree in Computer Science, Statistical Mathematics, Clinical discipline or other related field and/or discipline. 8 years specialized experience may substitute for formal education.

Functional Responsibilities: Provide high level expertise in the application of technology to areas of interest to clients organizations including Medical Informatics or Public Health

Informatics; statistics, bio-statistics, mathematics; specific tools and data resources relevant to the clients mission including SAS, Epi Info, etc.; applying sound quantitative data and methods.

Provide expertise across a wide variety of IT areas as applied to computer or clinical disciplines, including information retrieval technology, decision science, web technology, data mining, expert systems, networking, public health science, and education. Provide expertise in the integration of a variety of heterogeneous information systems and databases that support the sharing and dissemination of pertinent information; in the interaction of information security technology and the requirements for privacy and confidentiality of Personally identifiable information (PII).

Database Developer /Database Engineer

Minimum Years Experience: 2

Minimum Education: Bachelor's Degree, Computer Science, Electronics Engineering or other

Functional Responsibilities: Analyze database requirements of assigned projects. Analyze and determine information needs and elements, database relationships and attributes, proposed manipulation, data flow and storage requirements, and data output and reporting capabilities.

Apply knowledge of database management systems to coordinate maintenance and changes to databases. Test and implement changes or new database designs. Write logical and physical database descriptions, including location, space, access method, and security requirements.

Provide direction to programmers and analysts as required to affect changes to database management systems. Provide answers to database questions. Knowledge of and ability to monitor databases and to analyze and organize data and apply new technology designs and programs.

Data Analyst

Minimum Education: Bachelor's Degree, Computer Science, Electronics Engineering or other

Functional Responsibilities: Provides expertise in information modeling, requirement analysis and facilitation using methodologies such as IDEF or related techniques. Performs analysis to develop fully attributed logical and physical information (data) and business process models following IDEF methodologies. Gather requirements using JAD facilitation techniques in order to collect and define data. Processes requirements necessary to support client/server or web-based applications. Uses modeling tools and repositories to effectively and efficiently define data and business process requirements. Designs relational database schemas for large-scale client/server or web-based applications that reside on database management system. Performs work that is reviewed in timely intervals as defined by the senior data analyst. Provides deliverables within the time frames defined by appropriate personnel and reviews to ensure time frames and quality standards are met. Develops and applies organization-wide information models for use in designing and building integrated, shared software and database management systems.

Computer Hardware Engineer

Minimum Education: Bachelor's Degree, Computer Science, Electronics Engineering or other engineering or technical discipline is required. 8 years specialized experience may substitute for formal education.

Functional Responsibilities: Analyze network and computer communications hardware characteristics and recommends equipment procurement, removals, and modifications. Add, delete, and modify, as required, host, terminal, and network devices. Assist and coordinate with communications network specialists in the area of communication software. Researches, designs, develops, run test and evaluate computer hardware such as chips, circuit boards, modems, servers, printers and other related equipment. Has some hardware installation experience. Able to analyze and implement communications standards and protocols according to client requirements.

Quality Manager

Functional Responsibilities: Responsible for all aspects of quality including developing, implementing and improving the Quality Management system as well as formulation of corrective actions to address quality issues. Establish and maintain a process for evaluating software and associated documentation. Determine the resources required for quality control.

Maintain the level of quality throughout the software life cycle. Conduct formal and informal reviews at pre-determined points throughout the development life cycle. Provide daily supervision and direction to support staff.

Business Process Engineer

Minimum Years Experience: 8

Minimum Education: Bachelor's Degree, computer science, electronics engineering or other

Functional Responsibilities: Manage use of process improvement, reengineering methodologies, and internet-related methodologies and principles to conduct process modernization projects. Responsible for transitioning of existing organizations or project teams in accomplishing the organization’s goals or project activities and objectives through improved use of internet and other automated processes. Support activity and data modeling, development of modern business methods, identification of best practices, and creating and assessing performance measurements. Provide group facilitation, interviewing, training, and additional forms of knowledge transfer. Key coordinator between customers and multiple project teams to ensure enterprise-wide integration of reengineering efforts and application of best practice including e-business practices. May provide daily supervision and direction to other contractor business reengineering specialists and web architects.

Systems Analyst (Middle)

Minimum Education: Bachelor's Degree, Computer Science, Electronics Engineering or other engineering or technical discipline is required. 8 years of additional relevant experience may be substituted for education.

Functional Responsibilities: A Systems Analyst must have IT experience in the analysis, design, and integration of information systems and commercial-off-the-shelf (COTS) software.

Must be well versed in understanding structured analysis and design methodologies for the translation of systems requirements from business needs. Must be able to evaluate cost factors and risk. Devises and prepares layouts for computer systems requirements and develops procedures to process data by means of IT equipment. Confers with other technical personnel to determine problems and type of data to be processed. Analyzes a problem in light of equipment capability to determine technical approach. Formulates solutions to address identified software problems. Writes specifications for each program or portion thereof. May be required to develop and implement applications utilizing mathematical and statistical formula. Performs system development activities, design and configuration management as needed.

Security Engineer/Information Assurance/Information Assurance Analyst

Minimum Education: Bachelor's Degree, Computer Science, Electronics Engineering or other

Functional Responsibilities: Analyzes and defines security requirements for Multilevel Security

(MLS) issues. Designs, develops, engineers, and implements solutions to MLS requirements.

Responsible for the implementation and development of the MLS plans and processes. Gathers and organizes technical information about an organization's mission, goals and needs, existing security products, and ongoing programs in the MLS arena. Performs risk analyses which also includes risk assessment, mitigation and contingency planning. Develops and maintains information security policies, procedures and control techniques in accordance with FISMA.

Conducts Critical Infrastructure Protection (CIP) and Continuity of Operations Planning (COOP)

Coordination. Review, analyze and recommend compliance and education (i.e., training, privacy, contract language, contract oversight) policies, procedures and controls, based on review and analysis of FISMA, HHS, OMB, NIST, and other guidance.

Systems Engineer (Senior)

Minimum Education: Master's Degree, Computer Science, Electronics Engineering or other engineering or technical discipline is required. 10 years of additional relevant experience may be

Functional Responsibilities: Provides technical support in system architecture, system design, system integration and technical management. Assists in providing technical input to the systems engineering process. Leads teams in developing application and technical plans. Guide customers in the installation and use of strategic products through education and guidance, first-use and tuning assistance problem solving and critical situation resolution.

Systems Engineer (Middle)

Functional Responsibilities: Provides technical support in system architecture, system design, system integration and technical management. Assists in providing technical input to the systems engineering process. Provides requirements analysis. May prepare and present systems assurance reviews. Identifies requirements and deficiencies in hardware and software products. Advises customer in product selection and use, capacity planning operations and performance management.

Systems Architect (Senior)

Functional Responsibilities: Leads and directs large teams with diverse functional and technical disciplines to include enterprise architects, systems engineers, business analysts, and network engineers. Works directly with senior executives of the enterprise to consult, coach, and advise on strategy, business alignment, enterprise architecture, information technology solutions, and the associated impact on the organization and its stakeholders. Coordinates resolution of highly complex problems and tasks, selling new ideas and concepts in support of operational goals and objectives. Provides technical and analytical guidance to enterprise architecture team. Integrates and translates complex concepts into tactical action plans. Possesses knowledge of Federal

Enterprise Architecture (FEA) standards, reference models and guidelines, along with experience in using various enterprise architecture modeling and repository tools and methodologies.

Systems Architect

Functional Responsibilities: Provides high-level Enterprise and/or Systems architectural expertise to managers and technical staff. Develops architectural products and deliverables for the enterprise and operational business lines. Develops strategy of systems and the design infrastructure necessary to support that strategy. Advises on selection of technological purchases with regards to processing, data storage, data access, and applications development. Responsible for identifying and coordinating integration of system components, including hardware and software, into a finished system. Responsible for mapping interactions between system components and other systems, including infrastructure and network pieces supporting the system. Drafts logical and physical diagrams, including data flows, develops capacity plans and threshold limits, and works with other analysts, including configuration, security, and development personnel, to ensure system development follows the planned architecture.

Possesses knowledge of Federal Enterprise Architecture (FEA) standards, reference models and guidelines, along with experience in using various enterprise architecture modeling and repository tools and methodologies.

Software Developer--Senior/Senior Software Engineer

Minimum Education: Bachelor's Degree, Computer Science, Electronics Engineering or other

Functional Responsibilities: Create logical and functional software code in a variety of languages. Must have experience in understanding and articulating the benefits and risks associated with different coding languages in different functional environments. Must have experience reacting to problems and correcting the program as necessary.

Software Developer Junior / Junior Software Engineer

Minimum Education: Bachelor's Degree, Computer Science, Electronics Engineering or other

Functional Responsibilities: A Junior Developer must have experience in the creation of error free software code under the direction and supervision of senior software development managers.

Must have experience in both windows and web development environments. Must be able to write software documentation.

Configuration Management Specialist—Senior

Minimum Years Experience: 6

Minimum Education: Bachelor's Degree, Computer Science, Engineering, Engineering

Management, Math, or equivalent. 8 years of additional relevant experience may be substituted for education

Functional Responsibilities: A Configuration manager must have experience in management configuration programs to ensure that all proposed and actual changes to program technology and documentation are properly staffed, approved, and tracked. Must facilitate the change

Notification process used for updating product. Must ensure notification of performing organizations or project teams of change activity.

Network Security Manager/ Systems Engineer Manager/ Systems Network Manager

Minimum Years Experience: 8

Minimum Education: Bachelor's Degree, Computer Science, Electronics Engineering or other

Functional Responsibilities: Provides leadership and technical guidance for a team of Network

Engineers. Provides expertise in installation, maintenance, and operational support of data networks. Tests equipment and software, troubleshoots problems, works to resolve difficult technical issues, assists other technical staff with network problem resolution, and informs other staff of resolutions as appropriate. Monitors network use and adjusts configurations and implements system enhancements to achieve optimal performance. Researches and obtains network administration tools for testing or team use as appropriate. Coordinates work efforts with network staff, network administrators, and vendors as applicable for optimum efficiency.

Work conforms to all CDC and other federal government standards and requirements for network systems and security. Experience and knowledge in several of the following areas is desirable: telecommunications infrastructure, telecommunications engineering best practices;

TCP/IP, routing protocols, network switching, Internet and Intranet systems, and SNMP based network management systems; leading design efforts that require in-depth technical knowledge of both wide area and local area communications; analyzing network performance.

Network Security Specialist/ Systems Network Engineer

Minimum Education: Bachelor's Degree, Computer Science, Electronics Engineering or other

Functional Responsibilities: Plans, supports and evaluates complex existing network systems and make recommendations for resources required to maintain and/or expand service levels. This resource will provide highly skilled technical assistance in network planning, engineering and architecture. Also provides and develops technical standards and interface applications; identifies and evaluates new products; provide solutions for network problems. Interfaces with internal/external customers and vendors to determine system needs. Plans and incorporates how new network resources and applications will exist on the network. Provide monthly metrics for network availability and bandwidth usage as well as other metrics as requested. Responsible for network capacity planning. Use network management tools to discover, map and maintain the network. Responsible for network equipment OS and version upgrades. Responsible for conducting research of new technologies and implementation strategies. Monitor and maintain network interfaces to insure its highest level of performance and makes modifications and enhancements as needed. Responsible for documenting procedures and keeping network diagrams and related material up to date. Handle escalated user problems, questions, and request on network issues. Work with other groups within IS to resolve network related issues as needed.

Leads and directs work of other Network Engineers.

Systems Administrator

Functional Responsibilities: Conducts routine system administration tasks and logging data in system admin logs. Systems administrators are responsible for maintaining system efficiency.

Experience in maintaining troubleshooting a wide variety of systems and networks to include high volume/high availability systems. Must have knowledge on a number of debugging protocols and processes. Must be able to troubleshoot problems and issues identified by customers and implement corrective actions quickly.

SME I

Minimum Years Experience: 6

Minimum Education: Bachelor's Degree, Computer Science, Electronics Engineering or other engineering or technical discipline is required. 8 years of additional relevant experience may be substituted for education.

Functional Responsibilities: Demonstrated experience and ability to define problems and analyze and develop plans and requirements in the subject matter area for moderately complex systems. Ability to coordinate and manage the preparation of analysis, evaluations, and recommendations for proper implementation of programs and systems specifications in the following specialties: Information Systems Architecture; Networking; Telecommunications;

Automation; Communications Protocols; Risk Management/Electronic Analysis; Software; Life

Cycle Management; Software Development Methodologies; Modeling and Simulation.

SME II

Functional Responsibilities: Demonstrated experience and ability to define the problems and analyze and develop plans and requirements in the subject matter area for moderately complex to complex systems. Ability to coordinate and manage the preparation of analysis, evaluations, and recommendations for proper implementation of programs and systems specifications in the following specialties: Information Systems Architecture; Networking; Telecommunications;

SME III

Minimum Years Experience: 10

Functional Responsibilities: Demonstrated experience and ability to provide technical direction for problem definition, analysis, requirements development and implementation for complex to extremely complex systems in the subject matter area. Ability to make recommendations and advise on organization wide system improvements, optimization or maintenance efforts in the following specialties: Information Systems Architecture; Networking; Telecommunications;

SME IV

Minimum Years Experience: 12

Minimum Education: Master's Degree, computer science, electronics engineering or other

Functional Responsibilities: Demonstrated experience and ability to provide enterprise wide technical management and direction for problem definition, analysis and requirements development and implementation for very complex systems in the subject matter area. Ability to provide workable recommendations and advice to client executive management on emerging technology, system improvements, optimization and maintenance in the following areas:

Information Systems Architecture, Automation, Telecommunications, Networking, Communication Protocols, Software, Electronic Email, Modeling and Simulation, Data Storage and Retrieval.

SME V

Minimum Years Experience: 14

Minimum Education: A Doctorate or Ph.D, physician, human factors, clinical informatics, computer science, electronics, engineering or other technical discipline. A Masters degree and

10 years of additional relevant experience may be substituted for education.

Functional Responsibilities: Demonstrated experience and ability to provide enterprise wide technical management and direction for problem definition, analysis and requirements development and implementation for very complex systems in the subject matter area. Ability to provide workable recommendations and advice to client executive management on emerging technology, system improvements, optimization and maintenance in the following areas:

Information Systems Architecture, Clinical/Medical Informatics, Human Factors Engineering, Automation, Telecommunications, Networking, Communication Protocols, Software, Electronic

Email, Modeling and Simulation, Data Storage and Retrieval.

Computer Programmer/ Computer Specialist/ Application Programmer

Minimum Education: Bachelor's Degree, Computer Science, Electronics Engineering

Functional Responsibilities: Analyze functional business applications and design specifications for functional areas such as finance, accounting, personnel, manpower, logistics, and contracts.

Develop block diagrams and logic flow charts. Translate detailed design into computer software.

Test, debug, and refine the computer software to produce the required product. Prepare required documentation, including both program-level and user-level documentation. Enhance software to reduce operating time or improve efficiency. Provide technical direction to programmers to ensure program deadlines are met. Experience in information system design, including application programming on large-scale DBMS and the development of complex software to satisfy design objectives.

Web Application Designer - Junior

Minimum Education: Associates Degree or 2 year technical school, computer science, electronics engineering or other engineering or technical discipline is required. 4 years of additional relevant experience may be substituted for education.

Functional Responsibilities: Design and layout of graphical user interfaces particularly screen layouts and functionality for client-server applications. Designs and builds web pages using a variety of graphics software applications, techniques, and tools. Designs and develops user interface features, site animation, and special-effects elements. Contributes to the design group's efforts to enhance the look and feel of the organization's online offerings. Designs the website to support the organization's strategies and goals relative to external communications. Conducts studies, testing and evaluation of screen prototypes for functionality, ease of use, efficiency, and accuracy.

Web Application Designer - Senior

Minimum Education: Bachelor's Degree, Computer Science, Electronics Engineering or other

Functional Responsibilities: Extensive experience with the use multiple different web tools to determine best approach for web page creation, operations, management, and maintenance.

Create overall management strategy and oversee implementation. Works with customer requirements to create web sites. The senior web designer should be able to assure the over all look and feel of a web site and create a management strategy for keeping content fresh and up to date.

Telecommunication Technician/ Telecommunication Specialist (Middle)

Minimum Education: Associates Degree or 2 year technical school, computer science, Electronics or other engineering or technical discipline is required. 4 years of additional relevant experience may be substituted for education.

Functional Responsibilities: Formulate and develop communications requirements and design standards. Perform complex studies to determine networking capacities and reliability, and make recommendations to augment and/or enhance existing communications networks. Provide technical problem diagnoses and resolution support for all associated subsystems, including line monitoring, modem loop-back tests, LAN performance monitoring and terminal failure determination. Provide hardware and software installation and configuration support.

Training Specialist

Minimum Education: AA or 2 year technical school, General. 4 years of additional

Functional Responsibilities: Provide support for coordinating, developing, and delivering computer-related training to the user community. Provide second level support and coordinate training with help desks. Provide standards, services, and guidance on IT related training programs that are designed to enable government agency personnel to use information technologies and systems more productively. Services include the development, delivery, and/or coordination of training courses and materials that address specific agency needs. Possess thorough knowledge of appropriate hardware and software. Understand computer functions and related technical terminology and how they are applied in everyday business situations. Possess exceptional interpersonal skills and superior oral and written communication skills.

Training Specialist (Senior)

Minimum Education: Bachelors degree in Computer Science or Clinical discipline. An additional 8 years of relevant of experience may be considered as a substitute.

Functional Responsibilities: Demonstrated experience and ability to develop, plan, and provide sophisticated Information System or ADP, end user training on highly complex computer hardware, application software, new systems, or related procedures. Conducts the research necessary to develop and revise training courses and prepares appropriate training materials.

Prepares all course materials (course outline, background material and training aids). Prepares all student materials (course manuals, workbooks, handouts, completion certificates, and course evaluation forms). Trains personnel by conducting formal classroom courses, workshops, and seminars.

Training Manager

Minimum Education: Bachelors degree in Computer Science or related Clinical discipline. An

Functional Responsibilities: Provide leadership and management for training tasks that are being performed by the contractor. Prepare training documents and services that are required to support training requirements drawing input from the researchers, test engineers, systems analysts, training specialists, logisticians, and the government and applying customer training policies. Supervise the activity of the Training Specialist(s). Maintain contact with the customer to insure that the training meets their needs.

Labor Categories Under SIN 54151HEAL (including STLOC & RC SINs):

Health IT Program Manager

Minimum Years’ Experience: 10 years

Minimum Education: Master's Degree, Engineering, Computer Science, Systems, Business, Health or related scientific /technical discipline. 10 years of additional relevant experience may be substituted for education. PMP Certification preferred.

Functional Responsibilities: Provides operational support for organizing, directing, and managing all aspects of health-related programs/contract functions involving multiple complex and inter-related project tasks that often require managing teams of contractor personnel at multiple locations. Provide overall direction of program activities. Manage and maintain contractor interface with the senior levels of the customer’s organization. Consult with customer and contractor personnel to formulate and review task plans and deliverables, ensuring conformance with clinical program and project task schedules and costs and contractual obligations. Consult with healthcare providers and medical staff to capture requirements and change requests. Familiar with patient care setting and workflow and patient safety concerns as needed to meet user expectations. Establish and maintain technical and financial reports to show progress of projects to management and customers, organize and assign responsibilities to subordinates, oversee the successful completion of all assigned project tasks.

Health IT Project Manager

Minimum Years’ Experience: 5 years

Minimum Education: Bachelor's Degree, Engineering, Computer Science, Systems, Business, Health or related scientific /technical discipline. 10 years of additional relevant experience may be substituted for education. PMP Certification preferred

Functional Responsibilities: Oversee all aspects of the project in a health care setting or health-related program, leading a team on large projects or a significant segment of large and complex projects. Analyze new and complex project-related problems and create innovative solutions that normally involve the schedule, technology, methodology, tools, solution components, and financial management of the project. Provide health or clinical applications systems analysis and long and short-range plans to meet clinical and business needs for application selection, systems development, systems maintenance, and production activities for necessary support resources.

Familiar with patient care setting and workflow and works with medical staff on usability, workflow and patient safety concerns as needed to meet user expectation. Commensurate experience and education for the specific level.

Health IT Senior Project Coordinator

Minimum Education: Bachelor's Degree Business, Health or related scientific/technical discipline. 8 years of additional relevant experience may be substituted for education. PMP

Certification preferred.

Functional Responsibilities: Oversee all aspects of the project in a health-related setting, leading a team on large projects or a significant segment of large and complex projects. Analyze new and complex project related problems and create innovative solutions that normally involve the schedule, technology, methodology, tools, solution components, and financial management of the project. Work with clinical staff and business owners to provide applications systems analysis and long and short-range plans for application selection, systems development, systems maintenance, and production activities for necessary support resources. Commensurate experience and education for the specific level.

Health IT Validation Specialist/ Test Engineer/ Quality Assurance Engineer/Quality Control

Specialist/Tester

Minimum Education: Bachelor's Degree Computer Science, Electronics Engineering or other engineering, Health or technical discipline is required. 8 years of additional relevant experience

Functional Responsibilities: Carries out procedures to ensure that all health information systems products and services meet organization standards and end-user requirements using analytical tools to quantitatively measure quality, reports on findings, and makes recommendations on changes to meet specifications and quality standards. Provides overall management functions that determines, defines, and implements QA/QC policies, programs, and procedures. Performs and leads tests of medical and or health-related clinical systems/software to ensure proper operation, meets patient safety requirements and freedom from defects. May create

User Stories, Test Plans or test data for clinical systems at the application, interface or enterprise levels. Documents and works to resolve all complex problems. Reports progress on problem resolution to management. Devises improvements to current procedures and develops models of possible future configurations.

Health IT Human Factors Engineer

Minimum Education: Bachelor degree in Computer Science, Statistical Mathematics, Professional or other related field and/or discipline. 8 years of additional relevant experience may be substituted for education. Specialized experience may substitute for formal education.

Experience with sample size calculations and methodologies.

Functional Responsibilities: Assesses new or enhanced health/clinical-related applications and systems and their compliance to human factors standards and their affects on users. Knowledge of surveillance and case-control study design and analysis. Experience with a variety of different groups in various disciplines, such as medical clinicians working with electronic health records.

Thorough understanding of statistical methods including, but not limited to, linear, logistic, and conditional logistic regression models, as well as survey statistics and survival analysis. Must be able to take user requirements and define and design products and solutions that meet end user needs and workflows in clinical settings. Must have experience in documenting strategies and plans. Conduct human factors analysis for clinical applications, systems and document findings.

The work can involve health IT systems. Must have an understanding of industry standards and patient care workflow as needed to meet user expectations.

Health IT Technical Writer/Editor (Middle)

Minimum Years’ Experience: 3 years

Minimum Education: Bachelor's Degree, Computer Science, Electronics Engineering, Medical or other engineering or technical discipline is required. 8 years of additional relevant experience

Functional Responsibilities: Assist in writing and/or editing clinical systems/applications or health-related technical documents, including business proposals, reports, user manuals, briefings and presentations, functional descriptions, system specifications, guidelines, special reports, and other project deliverables to meet contract requirements. Develop outlines and drafts for review and approval by technical specialists and project management ensuring that final documents meet applicable contract requirements and regulations. Research and gather technical and background information for inclusion in clinical project documentation and deliverables.

Consult relevant information sources, including library resources, technical, clinical and financial documents, and client and project personnel, to obtain background information, and verify pertinent guidelines and regulations governing project deliverables. Commensurate experience, education, and level of supervision and direction.

Health IT Clinical Informaticist/Statistician /Informatics Specialist/ Bioinformatician

Minimum Years’ Experience: 5 years

Minimum Education: Bachelor degree in Computer Science, Statistical Mathematics, Clinical

Functional Responsibilities: Provide high level expertise in the application of technology to areas of interest to client’s organizations including Clinical Informatics or Public Health

Informatics; statistics, bio-statistics, mathematics; specific tools and data resources relevant to the client’s mission including SAS, Epi Info, etc.; applying sound quantitative data and methods.

Provide expertise across a wide variety of IT areas as applied to computer or clinical disciplines, including information retrieval technology, clinical decision support, web technology, data mining, expert systems, networking, public health science, and education. Provide expertise in the integration of a variety of heterogeneous information systems and databases that support the sharing and dissemination of pertinent information such as patient data; in the interaction of information security technology and the requirements for privacy and confidentiality of

Personally Identifiable Information (PII), in the application of Health Insurance Portability and

Accountability Act (HIPAA) regulations to the use of information technology in health; in new areas of interest to public health including the information available from managed care organizations; with national and/or international standards development activities such as HL7, X12, W3C; and in the application of advanced scientific visualization technology to clinical and public health science and practice.

Health IT Database Developer /Database Engineer

Minimum Years’ Experience: 2 years

Minimum Education: Bachelor's Degree, Computer Science, Electronics Engineering or other

Functional Responsibilities: Analyze database requirements of clinical systems, applications and assigned projects. Analyze and determine information needs and elements, database relationships and attributes, proposed manipulation, data flow and storage requirements, and data output and reporting capabilities. Apply knowledge of database management for clinical systems and applications to coordinate maintenance and changes to their databases. Test and implement changes or new database designs in conjunction with clinical functional community. Write logical and physical database descriptions, including location, space, access method, and security requirements. Provide direction to programmers and analysts as required to affect changes to database management systems. Provide answers to database questions. Knowledge of and ability to monitor databases and to analyze and organize data and apply new technology designs and programs.

Health IT Data Analyst

Functional Responsibilities: Oversee and develop data management systems, including computer programs to monitor data quality in the health care field, using automated tools such as

SAS, MS ACCESS, MS Excel, etc. Analyze clinical or research data for reports, presentations and publications; assist in the review of clinical data for data quality; organize study files, including data and correspondence files using common word processing and clinical systems/software; perform scientific, medical and research literature searches and prepare slides for scientific presentations.

Health IT Computer Hardware Engineer

Minimum Education: Bachelor's Degree, Computer Science, Electronics Engineering or other engineering or technical discipline is required. 8 years specialized experience may substitute for formal education.

Functional Responsibilities: Analyze network and computer communications hardware characteristics and recommends equipment procurement, removals, and modifications for health related systems. Add, delete, and modify, as required, host, terminal, and network devices. Assist and coordinate with communications network specialists in the area of clinical communication software. Researches, designs, develops, run test and evaluate computer hardware such as chips, circuit boards, modems, servers, printers and other related equipment. Has some hardware installation experience with health related systems. Familiar with hardware platforms that support public health data and clinical programs. Able to analyze and implement communications standards and protocols according to client requirements.

Health IT Quality Manager

Minimum Education: Bachelor's Degree, Computer Science, Electronics Engineering

Functional Responsibilities: Responsible for all aspects of quality including developing, implementing and improving the Quality Management system as well as formulation of corrective actions to address quality issues for clinical or other health related systems. Leads and directs all quality management activities including patient care and relations, familiar with the

Joint Commission compliance, risk management and safety, performance improvement, and infection control. Establish and maintain a process for evaluating health information software or clinical documentation. Determine the resources required for quality control. Maintain the level of quality throughout the software life cycle. Conduct formal and informal reviews at pre-determined points throughout the development life cycle. Provide daily supervision and direction to support clinical staff.

Health IT Business Process Engineer

Minimum Years’ Experience: 8 years

Minimum Education: Bachelor's Degree, computer science, electronics engineering or other engineering or technical discipline is required. 8 years of additional relevant

Functional Responsibilities: Manage use of process improvement, reengineering methodologies, and internet-related methodologies and principles to conduct process modernization projects for health IT applications and systems. Responsible for transitioning of existing health organizations or project teams in accomplishing the organization’s goals or project activities and objectives through improved use of internet and other automated processes.

Support activity and data modeling, development of modern…