Federal Supply Schedule GS35F4120D

GTSI Corp.

GSA Schedule 70 – Information Technology, Equipment, Software & Services

Contract No. GS-35F-4120D

Period covered by Contract: April 1, 1996 through April 1, 2009

Special Item No. (SIN) 132-51

Information Technology Management

Service Category Description of Services Hourly Rate

Project Manager The Project Manager staffs manages projects; serves as primary technical point of interface with Government program management and technical personnel for delivery order performance; oversees delivery order performance; ensures deliverable quality; and reports schedule, cost and execution performance.

$175.00

Experience:

Five (5) years experience in managing projects similar in scope and complexity to the Delivery Order. Requires competence and experience in schedule and cost management, human resource management, problem solving, and quality assurance techniques. Also requires excellent communication skills, both written and verbal.

Education:

Bachelor’s degree from an accredited college or university in business administration, business management, human resource management, or a technical discipline.

Program

Administration Specialist

The Program Administration Specialist assists in the preparation of management plans and reports. Coordinates schedules to facilitate completion of proposals, contract deliverables, delivery order review, briefings/presentations, and APR preparation. Performs analysis, development, and review of program administrative operating procedures.

$46.88

Four years experience in general contract administration. Works with limited supervision and direction. Required to use judgment and initiative in problem solving.

A high school diploma.

Contract No. GS-35F-4120D

Administrative Assistant

The Administrative Assistant is responsible for administrative and management support for a wide range of office functions. Provides administrative support in the management of personnel, financial, operations, and technical program. Ensures that programs are monitored, that goals and objectives are set, program responsibility assigned and results documented. Requires frequent application of techniques peculiar to several unrelated functions, such as statistical charting, organizational structure, budget and fiscal control, personnel recruitment and placement, incentive awards, data systems, staffing standards development and office management. Requires substantial coordination and interface with other offices.

$53.87

Three years demonstrated experience in program support, including preparation of presentation materials, program documentation, basic analysis, and development of program materials. Skill in Microsoft Windows software, including Word, PowerPoint, and Excel. The Administrative Assistant must have the ability to work independently or as part of a team.

Analysis & Design

Senior Computer Systems Analyst

The Senior Computer Systems Analyst serves as computer systems expert on assignments that typically involve the establishment of a framework for new automated systems where concern is with overall structure involving life cycle involvement ranging from the conduct of feasibility studies to post-implementation evaluation; from a number of possible approaches. Projections are required from inconclusive workload data, technological advances are usually untried at the scale to which application is required; integration with existing systems is required.

Duties require a broad knowledge of data sources, data flow system interactions, advanced computer equipment and software applications, and advanced systems design techniques to develop solutions to complex problems and to advise policy making officials on systems design and ADP forecasts.

$123.69

Contract No. GS-35F-4120D

Twelve years of direct experience in systems analysis, including all analysis and design of business applications on complex systems for large scale computers, data base management, use of programming languages such as ADA, COBOL, 4GL, and/or DBMS, and knowledge of current storage and retrieval methods.. Must have demonstrated program, deliverables and staff management experience. An advanced degree may be substituted for three years of experience.

A minimum of a Bachelors degree in Computer Sciences, Systems

Analysis, Information Systems, Software Engineering, Electronic

Publishing, Network Administration, Communications or similar discipline.

Computer Systems

Analyst III The Computer Systems Analyst III provides technical and administrative direction for personnel performing software development tasks, including the review of work products for correctness, adherence to the design concept and to user standards, and for progress in accordance with schedules. Coordinates with the Project and/or Program Manager to ensure problem solution and user satisfaction. Makes recommendations if needed for approval of major system installations.

Prepares milestone status reports and deliveries/presentations on the system concept to colleagues, subordinates, and end user representatives. Provides daily supervision and direction to support staff.

$86.78

Ten years experience including: analysis and design of business applications on complex systems for large scale computers, data base management, and use of programming languages such as ADA, Cobol, 4GL, and/or DBMS. Knowledge of current storage and retrieval methods and demonstrated ability to formulate specifications for computer programmers to use in coding, testing, and debugging of computer programs. Proven ability to work independently or under only general direction on complex application problems involving all phases of systems analysis is required.

Bachelor’s degree in computer science, mathematics, or in a related technical field.

Contract No. GS-35F-4120D

Analyst II

The Computer Systems Analyst II analyzes and develops computer software possessing a wide range of capabilities, including numerous engineering, business, and records management functions. Develops plans for automated information systems from project inception to conclusion. Analyzes the problem and the information to be processed.

Defines the problem, and develops system requirements and program specifications, from which programmers prepare detailed flow charts, programs, and tests. Coordinates closely with programmers to ensure proper implementation of program and system specifications. Develops, in conjunction with functional users, system alternative solutions.

$80.80

Six years experience including: analysis and design of business applications on complex systems for large-scale computers, data base management concepts, and use of the programming languages such as ADA, COBOL, 4GL, and/or DBMS. Knowledge of current storage and retrieval methods, one year of systems analysis experience designing technical applications on computer systems and demonstrated ability to formulate specifications for computer programmers to use in coding, testing, and debugging of computer programs. Has the ability to work independently or under only general direction on requirements that are moderately complex to analyze, plan, program, and implement.

Bachelor’s degree in Computer Science, Information Systems, Engineering, Business, or other related discipline.

Analyst

The Computer Systems Analyst I analyzes information requirements.

Evaluates analytically and systematically problems of workflows, organization, and planning and assists a Computer Systems Analyst III or II to develop appropriate corrective actions. Helps develop plans for automated information systems from project inception to conclusion.

Defines the problem, and develops system requirements and program specifications, from which programmers prepare detailed flow charts, programs, and tests. Under supervision, coordinates closely with programmers to ensure proper implementation of program and system specifications. Develops, in conjunction with functional users, system alternative solutions.

$59.85

This is an entry level position. Demonstrated knowledge and understanding of computer systems. Ability to program in one or more third generation languages, or experience with database management systems, graphical user interfaces, and fourth generation language tools.

Contract No. GS-35F-4120D

Bachelors or Associates degree and two years experience in computer science, mathematics, or related field.

Senior Application Engineer

The Senior Application Engineer analyzes and studies complex system requirements. Designs software tools and subsystems to support software reuse and domain analyses and manages their implementation.

Manages software development and support using formal specifications, data flow diagrams, other accepted design techniques and Computer Aided Software Engineering (CASE) tools. Estimates software development costs and schedule. Reviews existing programs and assists in making refinements, reducing operating time, and improving current techniques. Supervises software configuration management.

Ten years experience managing or performing software engineering activities including: demonstrated experience working with ADA, SQL, or other third/fourth generation languages in the design and implementation of systems and using database management systems.

General experience includes increasing responsibilities in software engineering activities. Knowledgeable of applicable standards.

Application Engineer The Applications Engineer analyzes functional business applications and design specifications for functional activities. Develops block diagrams and logic flow charts. Translates detailed design into computer software.

Tests, debugs, and refines the computer software to produce the required product. Prepares required documentation, including both program-level and user-level documentation. Enhances software to reduce operating time or improve efficiency. Provides technical direction to programmers to ensure program deadlines are met.

$92.77

Six years in applications programming on large scale data base management systems, knowledge of computer equipment and ability to develop complex software to satisfy design objectives.

Contract No. GS-35F-4120D

Engineering

Information Systems

The Information Systems Engineer analyzes information requirements.

Evaluates, analytically and systematically, problems of workflow, organization and planning and develops appropriate corrective action.

Applies business process improvement practices to re-engineer methodologies/principles and business process modernization projects.

Applies, as appropriate, activity and data modeling, transaction flow analysis, internal control and risk analysis, and modern business methods and performance measuring techniques. Assists in establishing standards for information system procedures. Develops and applies organization-wide information models for use in designing and building integrated, shared software, and database management systems. Constructs sound, logical business improvement opportunities consistent with the configuration information management guiding principles, cost savings, and open architecture objectives.

$122.70

Six years experience in information systems engineering on both large and small scale systems.

Engineering, Business, or other related discipline is required.

Software Engineer The Software Engineer analyzes and studies complex system requirements. Designs software tools and subsystems to support software reuse and domain analyses and manages their implementation.

Manages software development and support using formal specifications, data flow diagrams, other accepted design techniques, and Computer Aided Software Engineering (CASE) tools. Interprets software requirements and design specifications to code and integrates and test software components. Estimates software development costs and schedules. Reviews existing programs and assists in making refinements, reducing operating time, and improving current techniques. Supervises software configuration management.

$120.70

Five years experience in software design and development on large scale and complex software systems.

Engineering, or other related discipline is required.

Contract No. GS-35F-4120D

Systems Engineer The Systems Engineer performs general systems engineering activities.

Supports the design and development of computer and communications systems. Conducts hardware engineering.

$84.79

Two or more years experience in computer and communications systems engineering or hardware engineering.

Bachelor’s degree in engineering, computer science or related discipline.

Junior Engineer The Junior Engineer supports systems engineering activities. Designs computer and communications systems. Conducts hardware engineering. Receives guidance and direction from project engineers.

$58.85

Demonstrated knowledge and understanding of computer and communications hardware and systems. This is an entry level position.

Bachelors degree in engineering, computer science or related discipline

Senior Physical

Security Engineer Perform and/or manage security services in one or more of the specialized security areas while applying incident management, problem solving, and task management. Develop cross-functional system designs and performance requirements. Prepare technical specifications and actively participate in system design. Coordinate and support the installation, maintenance, and testing of electronic systems and/or equipment. Lead design and project control meetings. Develop and maintain blueprints and drawings for system designs. Provide analytical research and technical support to projects. Produce finished documentation such as reports, special studies, policy and procedures, security designs, training programs, and Vulnerability and Needs Assessments. Develop and monitor project tasks and schedules.

Manage projects and supervise other security specialists.

$235.00

Contract No. GS-35F-4120D

This position requires a minimum of twelve (12) years of specialized experience within one or more, or combination of, the standard U.S.

Government security fields (e.g.; technical, physical, information, personnel, operational, or signal security; counterintelligence;

antiterrorism; counter-terrorism; counter-drug; computer security;

surveillance, counter surveillance or surveillance detection;

infrastructure protection; force protection; technology protection;

information operations; or industrial security programs). Requires subject matter expertise and hands-on experience in one or more security discipline; experience conducting research and analysis; training and training development; and/or experience establishing and implementing complex programs and policies. Requires solid analytical capability and proven writing and communication skills.

Bachelors Degree or equivalent combination of formal education, experience (twelve years directly related experience), professional training and certifications.

Physical Security

Perform and/or manage security services in one or more of the specialized security areas while applying incident management, problem solving, and task management. Assist in development of system functional and performance requirements. Assist in preparation of technical specifications and guidelines. Actively participate in system design efforts. Coordinate and support the installation, maintenance, and testing of electronic systems and/or equipment. Participate in design and project control meetings. Assist with developing and maintaining blueprints and drawings for system designs. Develop, perform, and monitor project tasks and schedules. Manage projects and supervise other security specialists.

Contract No. GS-35F-4120D

This position requires a minimum of eight (8) years of specialized experience within one or more, or combination of, the standard U.S.

Government security fields (e.g.; technical, physical, information, personnel, operational, or signal security; counterintelligence;

antiterrorism; counter-terrorism; counter-drug; computer security;

surveillance, counter surveillance or surveillance detection;

infrastructure protection; force protection; technology protection;

information operations; or industrial security programs). Requires advanced knowledge of concepts and hands-on experience in one or more security discipline and experience implementing moderately complex programs and policies with guidance and supervision. Requires solid analytical capability and proven writing and communication skills.

Associate Degree or equivalent combination of formal education, experience (eight years directly related experience), professional training and certifications. Must possess or be able to obtain a government personnel security clearance.

Physical Security

Specialist Perform security services in one or more of the specialized security areas while applying incident management, problem solving, and task management. Apply basic research techniques in support of system design efforts. Understand system function and performance requirements. Understand technical specifications and dependencies within the system design. Perform and support the installation, configuration, maintenance, and testing of electronic systems and/or equipment. Participate in design control meetings. Monitor project tasks and schedules to keep within established guidelines and precedents.

$125.00

Contract No. GS-35F-4120D

This position requires a minimum of five (5) years of experience within one or more of the standard U.S. Government security fields (e.g.;

technical, physical (to include locks and security containers), information, personnel, operational, or signal security; counterintelligence;

antiterrorism; counter-terrorism; counter-drug; computer security;

surveillance, counter surveillance or surveillance detection;

infrastructure protection; force protection; technology protection;

information operations; or industrial security programs). Requires basic knowledge of concepts and hands-on experience in one or more security discipline and experience establishing and implementing common government security programs and policies. Requires good writing and communication skills.

Associate Degree or equivalent combination of formal education, experience (five years directly related experience), professional training and certifications. Must possess or be able to obtain a government personnel security clearance.

Database Management

Senior Database

Manager The Senior Database Manager manages high-level databases. Directs the entire database software development process from the establishment and definition of requirements to implementation, acceptance, and maintenance. Participates in the design and development of database management systems at the highest level. Provides leadership in problem solving, implementation practices, and selection of DBMS.

Manages the software development process based on cost and personnel factors. Provides technical guidance to system and application programmers.

Ten or more years experience with database management systems, such as Oracle, Sybase, Ingres, or SQL Server; knowledge of operating system commands in UNIX, MS DOS or Windows NT operating system environment; demonstrated ability with SQL, DB normalization, and DBMS structures, commands, and procedures. Demonstrated program, deliverable, and staff management experience.

Contract No. GS-35F-4120D

Bachelor’s degree in computer science, information systems or equivalent. Ten or more years experience with database management systems may be substituted for Bachelors degree.

Senior Database

Administrator The Senior Database Administrator is responsible for database operations, user connectivity to database, database security, backup and recovery, data integrity, database update and database reporting.

$118.71

Four or more years experience with database management systems, such as Oracle, Sybase, Ingres, or SQL Server; knowledge of operating system commands in UNIX, MS DOS or Windows NT operating system environment; demonstrated ability with SQL, DB normalization, and DBMS structures, commands, and procedures.

equivalent. Ten or more years experience with database management

Database

The Database Administrator assists in database operations, user connectivity to database, database security, backup and recovery, data integrity, database update and database reporting.

$99.75

Two or more years experience with database management systems, such as Oracle, Sybase, Ingres, or SQL Server; knowledge of operating system commands in UNIX, MS DOS or Windows NT operating system environment; knowledge of SQL, DB normalization, and DBMS structures, commands, and procedures.

equivalent. Four or more years experience with database management

Senior

Developer/Analyst The Senior Developer/Analyst analyzes data requirements; designs and develops data capture, data storage, data retrieval, and data maintenance mechanisms; develops database specifications, other design materials and end-user documentation materials.

$79.80

Contract No. GS-35F-4120D

Four or more years experience in ADP systems development with two or more years experience with database management systems, such as Oracle, Ingres, or Sybase, and SQL.

equivalent. College or technical coursework in data modeling, database design, SQL, data requirement identification, systems analysis, database administration and database re-engineering may be substituted for Bachelors degree.

Database Analyst The Database Analyst supports analysis of data requirements; supports the design and development of data capture, data storage, data retrieval, and data maintenance mechanisms; supports the development of database specifications, other design materials and end-user documentation materials.

$61.85

One or more years experience in ADP systems development with training in database management systems, such as Oracle, Ingres, or Sybase, and

SQL.

equivalent. College or technical coursework in data modeling, database design, SQL, data requirement identification, systems analysis, database administration and database re-engineering may be substituted for Bachelors degree.

Networking

Lead Network

Technician The Lead Network Technician Organizes and directs network installations on site surveys. Assesses and documents current site network configuration and user requirements. Designs and optimizes network topologies. Directs and leads preparation of engineering plans and site installation Technical Design Packages. Develops installation schedules.

Mobilizes network installation team. Directs and leads preparation of drawings documenting configuration changes at each site. Prepares site installation and test records. Coordinates post installation operations and maintenance support.

$93.77

Contract No. GS-35F-4120D

Eight years experience in supervision of installation technicians; analysis, design, and installation of local and wide area nets; and analysis and installation of communication systems. Familiarity with engineering documentation, network configurations and topologies, X.25, TCP/IP, Frame Relay, Bridges, and Routers.

High School diploma with technical training in the networking field.

Network

The Network Administrator assists other administrators in maintaining large LAN systems; helps support a Wide-Area Network system using TCP/IP, which includes connectivity to mainframes. Coordinates and performs installation of workstations. Provides technical and software support to end users. Responsible for installing, maintaining, and upgrading computer workstations and software. Provides technical assistance and training. Performs evaluations of computer hardware and software. Serves as liaison with vendors for new hardware/software purchases. Assists clients in solving their computer related and networking problems. Provides maintenance and repairs of computers and peripheral.

$76.81

Four years of LAN/WAN experience in the areas outlined above.

An Associate’s degree in a related field.

Network Installation

The Network Installation Technician conducts site surveys, assesses and documents current site network configuration and user requirements, and designs and optimizes network topologies. Follows engineering plans and site installation Technical Design Packages. Develops installation schedules. Works with network installation team. Assists in the preparation of drawing and documenting configuration changes at each site. Prepares site installation and test reports.

$61.

Five years experience including; analysis, design, and installation of local area networks; and analysis and installation of communications systems, use of engineering documentation, network configurations and topologies, X.25, TCP/IP, Frame Relay, Bridges, and Routers

High school diploma.

Contract No. GS-35F-4120D

Network Draftsman The Network Draftsman develops engineering drawings, using computer based drawing packages such as Aptitude. Develops engineering drawings for site plans, network configuration and design.

$60.85

Seven years drafting experience, with four years specialized experience in drafting of specialized interconnects drawings, site plans, and mechanical parts typical of network installations. Demonstrates the ability to work independently or under only general supervision.

High School diploma.

Principal Network

Leads complex research, development and proof of concept for customer solutions. Develops innovative and advanced information technology solutions for customers. Participates when required in the design, assessment, analysis, and troubleshooting of IP-driven networks, systems and applications for customers. Serves as the Technical Point of Contact for issue resolution of customer problems. Perform network assessment work and QoS studies. Review and recommend improvements. Provide pre-sales technical support to GTSI Network Services Manager and sales in the form of presentations, white papers, and client meetings. Develop additional technical and professional skills through career-track curriculum and self-learning experiences. Provide support and leadership on internal GTSI Professional Services initiatives such as process improvement, best practices, and research.

$235.00

At least 8+ years of practical technical experience in IT or Communications Operations, Pre-Sale Technical Support, or IT Consulting.

Certifications:

In addition to educational degrees, this position requires a minimum of two industry recognized certifications (examples- Cisco Certified Network Professional- CCNP, and Communications Information Security Systems Professional- CISSP, or equivalent). Must have at least 3 years of practical experience in performing network security assessments.

Contract No. GS-35F-4120D

Professional: This position demonstrates strong demonstrated written and oral communications skills. The candidate in this position must have demonstrated successes in a collaborative and partnering with clients.

Candidate must demonstrate ability to listen critically, think quantitatively, and develop solutions to client business issues. Candidate must have a strong understanding of business fundamentals in accounting and finance, project management, and management.

Candidate must have business expertise in at least one industry segment.

Bachelor Degree or 8+ years equivalent industry experience in one of the following technical fields: Electrical Engineering, Computer Science, Computer Information Systems, or related technical discipline.

Telecommunication

Communications

Network Manager The Communication Network Manager evaluates communication hardware and software, troubleshoots LAN/MAN/WAN and other network related problems, and provides technical expertise for performance and configuration of networks. Performs general LAN/MAN/WAN administration, provides technical leadership in the integration and test of complex large scale computer integrated networks. Schedules conversions and cutovers. Oversees network control center. Supervises maintenance of systems. Coordinates with all responsible users and sites. Supervises staff.

$93.77

Seven years experience in protocol analysis, knowledge of OSI protocols particularly TCP/IP, X.25. X.400, X.500. Experience with ATM, frame relay, other knowledge with bridges, routers, gateways, FDDI, detailed knowledge of UNIX operating systems. Experience as a CNE or ECNE desirable. Experience supervising the operation and maintenance of communication network systems which may be mainframe, mini, or client/server based, communication networks planning, installation, and support.

A Bachelors degree in Computer Science, Information Systems, Contract No. GS-35F-4120D

Telecommunications

The Telecommunications Specialist is experienced in and technically current in telecommunications systems design functions and project planning relating to large scale distributed computer systems and equivalent design work related to medium and smaller scale “stand-alone” systems. Provides senior level technical staff functions regarding new systems design efforts. Provides high-level expertise in design decisions relating to hardware systems configurations, software design and database, user interface design, and display features for operational display systems. Serves as a senior level manager of large multi-disciplined department of telecommunication engineers, human factors, and specialty technical personnel involved in the design and development of the advanced automation systems.

$79.80

Eight years of direct experience in telecommunications system design and management. The Telecommunications Specialist must have demonstrated experience in program and staff management, business practice, and system evaluation.

A Bachelors degree in a related field may be substituted for two years of experience.

The Communications Specialist analyzes network characteristics (e.g., traffic, connect time, transmission speeds, packet sizes, and throughput) and recommends procurement, removals, and modifications to network components. Designs and optimizes network topologies and site configurations. Plans installations, transitions, and cutovers of network components and capabilities. Coordinates requirements with users and suppliers.

$73.82

Eight years experience in one of the following: communications software, communications hardware or network specialty communication networks, communications hardware, installing, testing, and operating network and computer (host) communications equipment (e.g., switches, modems, controllers, terminals, and multiplexers), using and implementing communications hardware and electrical standards, using communications hardware test and monitoring equipment and analyzing the results.

Contract No. GS-35F-4120D

An Associate’s degree in a related field.

Hardware Specialist The Communications Hardware Specialist analyzes network and computer communications hardware characteristics and recommends equipment procurement, removal, and modifications. Adds, deletes, and modifies, as required, host, terminal, and network devices. Assists and coordinates with communications network specialists in the area of communications software. Analyzes and implements communications standards and protocols according to site requirements.

Three years experience in the analysis, installation, and modification of computer communication hardware.

An Associate’s degree in Computer Science, Information Systems, Engineering, or other related discipline is required.

System Administrator The System Administrator supervises and manages the daily activities of configuration and operation of business systems which may be mainframe, mini, or client/server based. Optimizes system operation and resource utilization, and performs system capacity analysis and planning.

Provides assistance to users in accessing and using business systems.

$87.78

Four years experience in administrating UNIX or open systems-compliant systems including operations experience on a large-scale computer system or a multi-server local area network.

Contract No. GS-35F-4120D

Hardware Installation

The Hardware Installation Technician conducts sites surveys; assesses and documents current site network configuration and user requirements. Designs and optimize network topologies. Analyzes existing requirements and prepares specifications for hardware acquisitions. Prepares engineering plans and site installation Technical Design Packages. Develops hardware installation schedules. Prepares drawings documenting configuration changes at each site. Prepares site installation and test reports. Configures computers, communications devices, and peripheral equipment. Installs network hardware. Trains site personnel in proper use of hardware. Builds specialized interconnecting cables.

$61.85

Five years experience in analysis and installation of computer based systems; analysis and installation of local area nets; fiber optic cable installation; specialized interconnect cable design and fabrication; and analysis and installation of communications systems. Proven ability to work independently or under only general direction.

Software Systems

The Software Systems Specialist performs moderately complex analysis, design, development, testing, and implementation of computer software in support of a range of functional and technical environments. Develops solutions to problems involving telecommunications, network design analysis, database design, etc.

$97.76

Five years experience in a variety of software systems analysis, design, and troubleshooting.

An Associate’s degree in Computer Science, Information Systems, or other related discipline.

System Operator The System Operator monitors and supports computer processing.

Coordinates input, output, and file media. Distributes output and controls computer operation which may be mainframe, mini, or client/server based.

$52.87

Contract No. GS-35F-4120D

Three years experience in operating a large-scale computer system or a multi-server local area network. Must demonstrate sufficient knowledge of programming to understand how programs use computer hardware.

An Associate Degree in Computer Science, Information Systems, Help Desk Manager The Help Desk Manager provides daily supervision and direction to staff that are responsible for phone and in-person support to users in the areas of e-mail, directories, standard Windows desktop applications, and applications developed or deployed under this contract. These personnel serve as the first point of contact for troubleshooting hardware/software PC and printer problems.

Seven years experience including management of help desks in a multi-server environment, comprehensive knowledge of PC operating systems, e.g., DOS, Windows, as well as networking and mail standards and supervision of help desk employees. General experience includes information systems development, network and other work in the client/server field, or related fields. Demonstrated ability to communicate orally and in writing and a positive customer service attitude.

Help Desk Specialist The Help Desk Specialist provides phone and in-person support to users in the areas of e-mail, directories, standard Windows desktop applications, and applications developed under this contract or predecessors. Serves as the initial point of contact for troubleshooting hardware/software PC and printer problems.

$66.83

Five years experience including knowledge of PC operating systems, e.g., DOS, Windows, as well as networking and mail standards and work on a help desk. General experience includes information systems development and other work in the client/server field, or related fields.

Demonstrated ability to communicate orally and in writing and a positive customer service attitude.

Contract No. GS-35F-4120D

An Associate’s degree in Computer Science, Information Systems, Data Entry Clerk The Data Entry Clerk enters a wide variety of source documents such as computer generated reports, program coding sheets, and other narrative and statistical information using PC-based database management software, such as dBase IV or PARADOX. Examines and sorts documents by subject matter, category, or other specified manner. In accordance with established procedures, reviews source documents for completeness and accuracy. Detects and rejects illegible or incomplete source documents and information. Keys data rapidly and accurately.

Verifies accuracy and corrects data using automated data edit reports if possible. Reviews and annotates data sheets, reports, and other documents for data entry technicians.

$38.90

Two years direct experience in the area outlined above, and be proficient in PC-based database management software.

A high school diploma

Verification & Validation

Senior Test Engineer The Senior Test Engineer leads the design, development and execution of test plans and procedures. Manages systems testing and is the primary test point of interface with the Government.

$94.76

Five or more years experience in the design, development and conduct of ADP systems testing. Three or more years experience in the design, development and maintenance of computer systems.

Bachelor’s degree in computer science, engineering, or related discipline.

Contract No. GS-35F-4120D

Test Engineer The Test Engineer provides support in the design, development and execution of test plans and procedures.

Three or more years experience in the design, development and maintenance of computer systems.

Bachelor’s degree in computer science, engineering, or related discipline.

Quality Assurance

The Quality Assurance Manager establishes and maintains a process for evaluating software and associated documentation. Determines the resources required for quality control. Maintains the level of quality throughout the software life cycle. Conducts formal and informal reviews at pre-determined points throughout the development life cycle.

$106.74

Eight years experience in Configuration Management, verification and validation, software testing and integration, software metrics and their application to software quality assessment. Experience includes increasing responsibilities in quality assurance and quality control.

The Quality Assurance Specialist reviews all processes and materials produced in the design, development and maintenance of ADP systems for quality deficiencies. Conducts analyses of quality problems and prepares recommendations for correcting quality deficiencies.

Three or more years experience in designing, developing and maintaining

ADP systems.

Contract No. GS-35F-4120D

Bachelors degree in computer science, engineering or related discipline

Performance Support

Senior Management Analyst

The Senior Management Analyst oversees assignments which involve novel approaches to conducting high-level studies and resolving complex management problems. Individually or with one or two assistants, develops, analyzes, evaluates, and advises on methods and techniques to improve organization work processes, procedures, manpower, management controls, information systems, documentation, and similar management functions. Conducts management and organizational studies involving analysis of broad programs, functions, and organizations of government agencies at multiple locations and including controversial relationships. Based upon study findings develops detailed recommendations on methods, procedures to apply, alternative ways to organize efficiently and generate staff and dollar savings. Develops project plans, determines resource needs and allocates them.

Determines information needed to perform in-depth analysis. Devises methods for securing the required information and develops survey data sources, on-site investigations, discussions with managers or specialist at the work site.

$130.68

Identifies problems and develops recommendations. Participates in procurement process, and conducts or coordinates related training.

Coordinates actions with client and corporate headquarters staff.

Twelve years of direct experience in management of government business and technical operations, including all of the areas outlined above. Must have demonstrated program, deliverables and staff management experience.

A Bachelors degree in Business Management, Systems Analysis, MIS, Law, Economics, Human Resources or other related.

Contract No. GS-35F-4120D

Performance Analyst The Performance Analyst analyzes and tests job related skills, develops requirements specifications, designs, and develops materials and systems for user training, job aids, and on-line performance support systems. Designs human/computer interfaces.

Five or more years experience in performance analysis. One year experience in developing computer-based performance interventions.

Master’s degree in education, psychology, human factors engineering or related discipline.

Training Specialist The Training Specialist conducts the research necessary to develop and revise training courses and prepares appropriate training catalogs.

Develops all instructor materials (course outline, background material, and training aids). Develops all student materials (course manuals, workbooks, handouts, completion certificates, and course critique forms). Trains personnel by conducting formal classroom courses, workshops, seminars, and/or computer based/computer aided training.

Demonstrated ability to communicate effectively orally and in writing.

Eight years experience in developing and providing technical and end-user training on computer hardware and application software.

A Bachelors degree in Computer Science, Instructional Technology, or

Trainer The Trainer conducts the research necessary to develop and revise training courses. Develops and revises these courses and prepares appropriate training catalogs. Prepares instructor materials (course outline, background material, and training aids). Prepares student materials (course manuals, workbooks, handouts, completion certificates, and course critique forms). Trains personnel by conducting formal classroom courses, workshops and seminars.

$65.84

Contract No. GS-35F-4120D

Four years experience in developing and providing technical and end-user training on computer hardware and application software, information systems development, training.

Bachelors in any field.

Electronic Publishing

The Electronic Publishing Specialist performs high-level electronic publishing. Prepares style sheets, operates software programs such as the GPO electronic publishing system and desktop software programs, such as WORD for Windows, PageMaker, and Ventura. Keys in and verifies a wide variety of administrative and technical data, performs system backups, and prepares draft and final publications. Provides training and technical assistance to users on document layout, styles, fonts, software/hardware operation procedures, and producing draft and final publications of administrative and technical documents.

Responds to telephone and in-person inquiries from users or potential users and takes part in demonstrations of electronic publishing capabilities.

$51.87

Eight years of direct experience in document design and publishing, including all of the areas outlined above. Extensive knowledge of

PageMaker, Ventura, Adobe, and other desk top publishing programs.

A Bachelors degree in Computer Sciences, Graphic Design, English

(writing/editing/publishing), Business Management, or other discipline.

Documentation

The Documentation Specialist gathers, analyzes, and composes technical information. Conducts research and ensures the use of proper technical terminology. Translates technical information into clear, readable documents to be used by technical and non-technical personnel.

$58.85

Contract No. GS-35F-4120D

Three years experience including preparing technical documentation, and researching for applicable standards. Technical writing and documentation experience pertaining to all aspects of ADP.

Demonstrated ability to work independently or under only general direction.

An Associate’s degree in the English, Writing, Computer Science or

Documentation Clerk The Documentation Clerk is responsible for writing manuals and user guides for users, programmers and the operations staff. Assists in designing and documenting data requirements, system test and implementation plans, and system demonstrations. Develops flow charts and system work flow graphics. Sets up data dictionaries for automated systems.

$53.87

Two years direct experience in the areas outlined above, and be proficient in Microsoft word, and excel.

Technical Writer Provide technical writing support. Interface with technical staff during system design, conversion and maintenance to document technical information in specifications, manuals, briefings and other forms of written communication.

$65.84

Five years of related technical writing experience. Experience in presenting technical information in a manner that is understandable by non technical personnel.

Contract No. GS-35F-4120D

Technical Editor Manage the development and maintenance of revisions of technical publications. Provide guidance and direction to technical writers, graphic specialists, technical illustrators and other administrative staff.

Interface with Data Manager, Quality Assurance and technical staff.

$65.48

Three years experience in technical publications. Familiarity with

Government publication standards for specifications and manuals.

Experience with word processing, spreadsheet, and graphic software packages.

Bachelors degree in English or related discipline.

Other Services

Network Engineer The NE installs Local Area Networks (LANs) and troubleshoots network workstations, installs computer systems and related peripherals, and participates in configuration and administration of LANs, focusing on

Microsoft or similar networking products and services. Duties of the NE also include delivery of end-user desktop support for both Operating

Systems and Applications to Clients.

$99.73

The NE must demonstrate strong skills with regard to stand-alone and networked workstations and printers, including the ability to configure a workstation from start to finish. Comprehensive knowledge of hardware configuration, troubleshooting and repair as well as in-depth knowledge of memory management is required. The NE must possess a working knowledge of hubs, bridges, and servers, and advanced knowledge of at least two operating systems, as well as familiarity with network protocols.

Contract No. GS-35F-4120D

Typically requires a BS degree in Computer Science or Systems

Engineering, or certification from a school of technical training, or equivalent combination of training and experience. Active participation in training program toward MCSE certification is recommended.

Enterprise Consulting Engineer (ECE)

This is a non-managerial, senior level position in enterprise consulting.

This individual is responsible for high-level consulting, focusing on

Microsoft or similar networking products and networking-related services, normally on a regional or national scale. The ECE identifies and resolves project issues with customer personnel, delivers briefings, status reports, presentations, and milestone deliverables to clients.

Through reading, hands-on work, and attendance at briefings and conferences, this person maintains a current understanding of technical issues. The ECE maintains relationships with vendor personnel to obtain current information about products, strategies, and approaches. In addition, this individual must demonstrate the ability to professionally deliver and document project materials, “gap” analysis, systems designs and white papers.

$256.74

The position of ECE typically requires 8+ years experience in systems business consulting and expertise on systems architecture and network-related topologies and solutions. The position also requires a minimum three years consulting in the information systems field, a minimum five years experience in information technology design, and a minimum of four years experience in process improvement or re-engineering activities.

This skill category typically requires a BS degree in Computer Science or

Systems Engineering related field or equivalent related work experience.

Microsoft MCSE certification or equivalent experience in installation, configuration and administration of Microsoft networking products is required. Successful completion of formalized project management education is also required.

Contract No. GS-35F-4120D

Consulting Engineer

(CE)

This individual is responsible for high-level consulting, focusing on

Microsoft or similar networking products and networking-related services to customers within a given focus area, normally on a national scale. This individual identifies and resolves project issues. The CE delivers briefings, status reports, presentations, and milestone deliverables to clients. Through reading, hands-on work, and attendance at briefings and conferences, this person maintains a current understanding of technical issues. The CE maintains relationships with vendor personnel, as a resource for obtaining current information about products, strategies, and approaches. This individual must also demonstrate the ability to professionally deliver and document project materials, “gap” analysis, systems designs and white papers.

$220.20

The CE usually has more than five years experience in systems business consulting and expertise on systems architecture and network-related topologies and solutions. In addition, a minimum seven years job experience in the information systems field, and three years experience in information technology design are required to qualify for this position.

This CE typically requires a BS degree in Computer Science or Systems

Engineering, or related field. Microsoft MCSE certification or equivalent experience in installation, configuration and administration of Microsoft networking products is required. Successful completion of formalized project management education is also required, and a minimum of two years experience in process improvement or re-engineering activities.

Contract No. GS-35F-4120D

Enterprise Engineer

(EE)

The EE is responsible for designing complex LAN/WAN integration projects, focusing on Microsoft or similar networking products and…