MAS - Merp Systems Inc. - GS35F409CA

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GENERAL SERVICES ADMINISTRATION

Federal Acquisition Service

Authorized Federal Supply Schedule FSS Price List

MERP Systems Inc 2201 Cooperative Way, Suite 600

Herndon, VA 20171

(P) 703-788-6503 www.merpsystems.com Contract Administrator: Prem Nair, pnair@merpsystems.com

Contract Number: GS-35F-409CA Contract Period: July 10, 2015 through July 9, 2030

Business Size: Woman-Owned Small Business (WOSB), SBA Certified 8(a) & Small Disadvantaged Business

Schedule Title: Multiple Award Schedule

Federal Supply Group: Information Technology and Office Management

Price list current as of Modification PO-0019, effective 03/25/25.

Online access to contract ordering information, terms and conditions, pricing, and the option to create an electronic delivery order are available through GSA Advantage!®. The website for GSA Advantage!® is: https://www.GSAAdvantage.gov.

For more information on ordering go to the following website: https://www.gsa.gov/schedules.

https://www.gsaadvantage.gov/ https://www.gsa.gov/schedules

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CUSTOMER INFORMATION:

1a. Table of Awarded Special Item Number(s) with appropriate cross-reference to page numbers:

SIN Recovery SIN SIN Description 518210ERM 518210ERMRC Electronic Records Management Solutions 54151ECOM 54151ECOMRC Electronic Commerce and Subscription Services 54151HEAL 54151HEALRC Health Information Technology Services 54151S 54151SRC Information Technology Professional Services OLM OLMRC Order-Level Materials

1b. Identification of the lowest priced model number and lowest unit price for that model for each special item number awarded in the contract. This price is the Government price based on a unit of one, exclusive of any quantity/dollar volume, prompt payment, or any other concession affecting price. Those contracts that have unit prices based on the geographic location of the customer, should show the range of the lowest price, and cite the areas to which the prices apply. See pricing beginning on page 5.

1c. If the Contractor is proposing hourly rates a description of all corresponding commercial job titles, experience, functional responsibility, and education for those types of employees or subcontractors who will perform services shall be provided. If hourly rates are not applicable, indicate “Not applicable” for this item. See Labor Category Descriptions beginning on page 7.

2. Maximum Order: SIN 518210ERM - $1,000,000 SIN 54151ECOM, 54151HEAL, and 54151S - $500,000

SIN OLM - $250,000

3. Minimum Order: $100.00

4. Geographic Coverage: Worldwide

5. Point(s) of production: Herndon, Virginia USA

6. Discount from list prices or statement of net price: Government net prices (discounts already deducted).

7. Quantity discounts: For an order greater than $500,000.00, MERP Systems Inc and the Ordering

Activity will negotiate a volume discount at the Task Order level. The negotiated volume discount shall not be less than one percent (1%).

8. Prompt payment terms: Net 30 Days. Information for Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions

9. Foreign items: None.

10a. Time of Delivery: As negotiated with the Ordering Activity.

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10b. Expedited Delivery: Items available for expedited delivery are noted in this price list. Contact Contractor

10c. Overnight and 2-day delivery: Contact Contractor

10d. Urgent Requirements: Contact Contractor

11. F.O.B Points: Destination

12a. Ordering Address: Prem Nair MERP Systems, Inc.

2201 Cooperative Way Suite 600 Herndon, VA 20171-3005 703-501-3443 (phone) pnair@merpsystems.com

12b. Ordering procedures: See Federal Acquisition Regulation (FAR) 8.405-3.

13. Payment address: Prem Nair MERP Systems, Inc.

2201 Cooperative Way Suite 600 Herndon, VA 20171-3005 703-501-3443 (phone) pnair@merpsystems.com

14. Warranty provision: Contractor’s standard commercial warranty.

15. Export packing charges (if applicable). N/A

16. Terms and conditions of rental, maintenance, and repair (if applicable): N/A

17. Terms and conditions of installation (if applicable): N/A

18a. Terms and conditions of repair parts (if applicable): N/A

18b. Terms and conditions for any other services (if applicable): N/A

19. List of service and distribution points (if applicable): N/A

20. List of participating dealers (if applicable): N/A

21. Preventive maintenance (if applicable): N/A

22a. Environmental attributes, (e.g., recycled content, energy efficiency, and/or reduced pollutants):

N/A

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22b. If applicable, indicate that Section 508 compliance information is available for the information and communications technology (ICT) products and services and show where full details can be found (e.g. contractor’s website or other location.) ICT accessibility standards can be found at:

https://www.Section508.gov/ and www.merpsystems.com.

23. Unique Entity Identifier (UEI) Number: CJCKJLNQKLM1

24. Notification regarding registration in System for Award Management (SAM) database:

MERP Systems Inc is registered and active in SAM.

https://www.section508.gov/

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GSA Hourly Rates (w/IFF)

SIN Labor Category

Year 10 07/10/24

07/9/25

Year 11 07/10/25

07/9/26

Year 12 07/10/26

07/9/27

Year 13 07/10/27

07/9/28

Year 14 07/10/28

07/9/29

Year 15 07/10/29

07/9/30

518210ERM Records Clerk $30.34 $30.99 $31.66 $32.34 $33.04 $33.75 518210ERM Records Data Analyst $39.73 $40.58 $41.46 $42.36 $43.27 $44.21 518210ERM Records Project Manager $50.56 $51.65 $52.77 $53.90 $55.07 $56.26 518210ERM Records Senior Analyst $46.95 $47.97 $49.01 $50.07 $51.14 $52.25

518210ERM Records Technical Consultant II $45.57 $46.56 $47.57 $48.59 $49.64 $50.71

54151HEAL Health IT Business Analyst $105.63 $107.91 $110.24 $112.61 $115.04 $117.53

54151HEAL Health IT Data Analyst $89.56 $91.50 $93.47 $95.49 $97.55 $99.66

54151HEAL Health IT Database Administrator $120.54 $123.14 $125.80 $128.52 $131.30 $134.14

54151HEAL Health IT Program Manager $137.76 $140.74 $143.78 $146.88 $150.06 $153.30

54151HEAL Health IT Subject Matter Expert $201.55 $205.90 $210.35 $214.89 $219.54 $224.28

54151HEAL Health IT Technical Consultant I $66.79 $68.23 $69.70 $71.20 $72.75 $74.32

54151HEAL Health IT Technical Consultant II $109.85 $112.23 $114.66 $117.14 $119.67 $122.26

54151HEAL Health IT Technical Consultant III $134.28 $137.18 $140.14 $143.16 $146.26 $149.42

54151HEAL Health IT Technical Consultant IV $164.81 $168.36 $172.00 $175.72 $179.52 $183.40

54151S Business Analyst $105.63 $107.91 $110.24 $112.61 $115.04 $117.53 54151S Data Analyst $89.56 $91.50 $93.47 $95.49 $97.55 $99.66 54151S Database Administrator $120.54 $123.14 $125.80 $128.52 $131.30 $134.14 54151S Program Manager $137.76 $140.74 $143.78 $146.88 $150.06 $153.30 54151S Subject Matter Expert $201.55 $205.90 $210.35 $214.89 $219.54 $224.28 54151S Technical Consultant I $66.79 $68.23 $69.70 $71.20 $72.75 $74.32 54151S Technical Consultant II $109.85 $112.23 $114.66 $117.14 $119.67 $122.26 54151S Technical Consultant III $134.28 $137.18 $140.14 $143.16 $146.26 $149.42 54151S Technical Consultant IV $164.81 $168.36 $172.00 $175.72 $179.52 $183.40

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Service Contract Labor Standards: The Service Contract Labor Standards (SCLS) are applicable to this contract as it applies to the entire Consolidated MAS Schedule and all services provided. While no specific labor categories have been identified as being subject to SCLS due to exemptions for professional employees (FAR 22.1101, 22.1102 and 29 CRF 541.300), this contract still maintains the provisions and protections for SCLS eligible labor categories. If and / or when the contractor adds SCLS labor categories / employees to the contract through the modification process, the contractor must inform the Contracting Officer and establish a SCLS matrix identifying the GSA labor category titles, the occupational code, SCLS labor category titles and the applicable WD number. Failure to do so may result in cancellation of the contract.

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Labor Category Descriptions

SIN 518210ERM

Records Clerk Functional Responsibility: Assists the Task manager to receive jackets and studies daily. Accounts the incoming and outgoing jackets and takes stock of jackets being processed. Logs in studies and prints queues for analysts to work in a systematic way. Assists the task manager in delivery of studies to respective Product Managers after processing.

Minimum Education: Associates Degree

Minimum Experience: 1 Year

Records Data Analyst Functional Responsibility: Receives documents with care, open and redirects the documents to the appropriate people. Sorts documents and decides contents that are to be logged into various modules of the database. Copies documents and tracks them. Logs in relevant documents and assigns identifiers.

Supports data entry and data processing. Interacts with client staff and answers queries. Operates the help desk when needed. Performs duties assigned by project manager.

Minimum Education: Associates Degree

Minimum Experience: 2 Years

Records Project Manager Functional Responsibility: Serves as the main point of contact between the client and MERP's project team. Manages all tasks including work assignments to the team, capacity planning, deliverables tracking, status reporting, and customer liaison.

Minimum Education: Associates Degree

Minimum Experience: 4 Years

Records Senior Analyst Functional Responsibility: Serve as Task Managers for the various work streams under this contract.

Manages a team of analysts, assigning work to individuals, leading the quality control reviews of work within their task area, leading the training of new team members, and serving as a point of contact for client personnel related to their specific task such as prioritizing a particular submission or other special requests.

Minimum Education: Bachelors Degree

Minimum Experience: 2 Years

Records Technical Consultant II Functional Responsibility: Receives documents with care, open and redirects the documents to the appropriate people. Sorts documents and decides contents that are to be logged into various modules of the database in more complex government systems. Copies documents and tracks them. Logs in relevant

8 | P a g e documents and assigns identifiers. Supports data entry and data processing. Interacts with client staff and answers queries. Performs duties assigned by project manager.

Minimum Education: Associates Degree

Minimum Experience: 2 Years

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SIN 54151HEAL

Health IT Business Analyst Functional Responsibility: Business Analyst will help with developing and operating solutions that integrate data from a range of patient, clinical and back office systems to healthcare providers, patients, payers, technology and pharmaceutical companies. Business Analyst will help and facilitate study of complex software requirements. Provide test activities and status, and assist in the development all test plans and test cases. Identifies, tracks and reports all defects discovered during system test, and works senior tester personnel and programmers to correct and implement system changes. Ensures the effective configuration management of software systems and applications.

Minimum Education: Associates Degree

Minimum Experience: Five years of experience in analyzing data, monitoring and executing project plans in federal or state and local healthcare systems.

Health IT Data Analyst Functional Responsibility: Provides expertise and guidance in the use of database management systems.

Designs, implements, and maintains databases with respect to access methods and time, device allocation, validation checks, file organization, indexing methods, protection and security, documentation, guidelines, and statistical methods to support healthcare and related IT systems.

Enforces guidelines such as FISMA and HIPPA. Establishes procedures for operations of the database and database management systems. Collects data elements and prepares database specifications. Develops, maintains, and controls the data dictionary. May include experience with database systems such as MS SQL Server, DB2, Sybase, Oracle, and Informix. May function as team leader and provide direction to less experienced database programmers/analysts.

Minimum Education: Associates Degree

Minimum Experience: At least four years of related hands-on experience with the specific healthcare IT equipment, software or other requirements specified by an actual Statement of Work or Statement of Need. Scientific and healthcare data sets experience such as accessibility of care, ambulatory surgeries, emergency department visits, health care disparities, health care provided to low-income and other vulnerable populations, health care quality, health care spending, health care use, health information date element definitions, values and information models, HIV/AIDS, hospitalizations by payer, by states, for children and state specific health care quality information (strengths, weaknesses and opportunities for improvement) would be ideal.

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Health IT Database Administrator Functional Responsibility: Administers computer databases supporting healthcare or related IT systems.

Assigns contractor supplied personnel to various projects and directs their activities and evaluates and prepares performance reports. Consults with and advises various users of databases. Projects long-range requirements for database administration and design in conjunction with other managers in the information systems function. Prepares activity and progress reports in the database management section.

Minimum Education: Associates Degree

Minimum Experience: At least four years of experience in monitoring and maintaining databases related to IT systems. A good understanding of health IT data governance practices, standards, and security framework.

Health IT Program Manager Functional Responsibility: Provides expertise and guidance in the use of database management systems.

Designs, implements, and maintains databases with respect to access methods and time, device allocation, validation checks, file organization, indexing methods, protection and security, documentation, guidelines, and statistical methods to support healthcare and related IT systems.

Enforces guidelines such as FISMA and HIPPA. Establishes procedures for operations of the database and database management systems. Collects data elements and prepares database specifications. Develops, maintains, and controls the data dictionary. May include experience with database systems such as MS SQL Server, DB2, Sybase, Oracle, and Informix. May function as team leader and provide direction to less experienced database programmers/analysts.

Minimum Education: Associates Degree

Minimum Experience: Three years project management experience plus five years of specialized experience in managing large information systems and five years’ experience in a related field. Specific experience related to federal IT systems is a plus. Individuals with background and experience in EMR, HER, Health-exchanges are ideal candidates.

Health IT Subject Matter Expert Functional Responsibility: Staff professional, expert in a specific domain with general knowledge of other domains. Provides strategic guidance and influences program direction. Recommends large scale information system solutions and policies, and assists with business integration across organizational levels. Provides program-level guidance within area of expertise and recommends healthcare IT-specific solutions and policies. Evaluates various business models including cost-benefit analysis and return on investment (ROI). May provide guidance to less experienced Business Consultants.

Minimum Education: Bachelors Degree

Minimum Experience: At least 10 years of related hands-on experience with the specific healthcare application, systems, equipment, software or other requirements specified by an actual Statement of Work or Statement of Need. Hands on experience working a federal or state and local healthcare system in government and commercial enterprises. Exposure and working experience with health IT framework such as EMR, EHR, HIPPA, HL7 and IHE are preferred.

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Health IT Technical Consultant I Functional Responsibility: Assists in the development of an emerging technologies plan and its technical implementation to support a healthcare IT application or infrastructure. Analyze the trade-off of implementing vs. not implementing the technology. Can provide cost benefit projections of using the emerging technology. Works under the general supervision of more experienced COTS/GOTS Technology Specialists.

Minimum Education: Associates Degree

Minimum Experience: At least one year of related hands-on experience with the specific healthcare related application, equipment, software or other requirements specified by an actual Statement of Work or Statement of Need. An understanding of various COTS/GOTS package supporting Healthcare systems such as ViSTA is desirable.

Health IT Technical Consultant II Functional Responsibility: Analyzes, designs, and applies the knowledge needed to investigate and solution emerging technologies and apply them to healthcare IT system or environment. Provide technical expertise and guidance in emerging technologies, plan, conduct, and technically implement.

Analyze the trade-off of implementing vs. not implementing the technology. Can provide cost benefit projections of using the emerging technology.

Minimum Education: Associates Degree

Minimum Experience: At least two years of related hands-on experience with the specific healthcare related application, equipment, software or other requirements specified by an actual Statement of Work or Statement of Need. Hands on experience working a federal or state and local healthcare system is highly desirable.

Health IT Technical Consultant III Functional Responsibility: Assists in the development of an emerging technologies plan and its technical implementation. Analyze the trade-off of implementing vs. not implementing the technology as applicable in the context of healthcare IT environment. Can provide cost benefit projections of using the emerging technology. Works under the general supervision of more experienced COTS Technology Specialists.

Minimum Education: Bachelors Degree

Minimum Experience: At least four years of related hands-on experience with the specific healthcare related application, equipment, software or other requirements specified by an actual Statement of Work or Statement of Need. Hands on experience working a federal or state and local healthcare system is highly desirable.

Health IT Technical Consultant IV Functional Responsibility: Assists in the development of an emerging technologies plan and its technical implementation to support a healthcare IT systems implementation and operations support. Analyze the trade-off of implementing vs. not implementing the technology. Analyses and recommends industry

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Works under the general supervision of more experienced COTS/GOTS Technology Specialists.

Minimum Education: Bachelors Degree

Minimum Experience: At least seven years of related hands-on experience with the specific healthcare related application, equipment, software or other requirements specified by an actual Statement of Work or Statement of Need. Hands on experience working a federal or state and local healthcare system is highly desirable. A good understanding of federal, state, and local government health IT standards such as HIPPA is highly desirable.

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SIN 54151S

Business Analyst Functional Responsibility: Analysis and study of complex software requirements. Provide test activities and status, and assist in the development all test plans and test cases. Identifies, tracks and reports all defects discovered during system test, and works senior tester personnel and programmers to correct and implement system changes. Ensures the effective configuration management of software systems and applications.

Minimum Education: Associates Degree

Minimum Experience: Five years of experience in analyzing data, monitoring and executing project plans.

Data Analyst Functional Responsibility: Provides expertise and guidance in the use of database management systems.

Designs, implements, and maintains databases with respect to access methods and time, device allocation, validation checks, file organization, indexing methods, protection and security, documentation, guidelines, and statistical methods. Establishes procedures for operations of the database and database management systems. Collects data elements and prepares database specifications. Develops, maintains, and controls the data dictionary. May include experience with database systems such as MS SQL Server, DB2, Sybase, Oracle, and Informix. May function as team leader and provide direction to less experienced database programmers/analysts.

Minimum Education: Associates Degree

Minimum Experience: At least four years of related hands-on experience with the specific equipment, software or other requirements specified by an actual Statement of Work or Statement of Need.

Database Administrator Functional Responsibility: Administers computer databases. Assigns contractor supplied personnel to various projects and directs their activities and evaluates and prepares performance reports. Consults with and advises various users of databases. Projects long-range requirements for database administration and design in conjunction with other managers in the information systems function.

Prepares activity and progress reports in the database management section.

Minimum Education: Associates Degree

Minimum Experience: At least four years of experience in monitoring and maintaining databases.

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Program Manager Functional Responsibility: Duties include but are not limited to overall management of tasks, software development, installation, training, transition, maintenance, security, and acceptance. Provide supervisory technical and administrative direction for personnel performing tasks, including review of work products for correctness, adherence to the design concept and adherence to Government regulations and standards.

Minimum Education: Associates Degree

Minimum Experience: Three years project management experience plus five years of specialized experience in managing large information systems and five years’ experience in a related field.

Subject Matter Expert Functional Responsibility: Staff professional, expert in a specific domain with general knowledge of other domains. Provides strategic guidance and influences program direction. Recommends large scale information system solutions and policies, and assists with business integration across organizational levels. Provides program-level guidance within area of expertise and recommends domain-specific solutions and policies. Evaluates various business models including cost-benefit analysis and return on investment (ROI). May provide guidance to less experienced Business Consultants.

Minimum Education: Bachelors Degree

Minimum Experience: At least 10 years of related hands-on experience with the specific equipment, software or other requirements specified by an actual Statement of Work or Statement of Need.

Experience with maintenance and delivery of large systems.

Technical Consultant I Functional Responsibility: Assists in the development of an emerging technologies plan and its technical implementation. Analyze the trade-off of implementing vs. not implementing the technology. Can provide cost benefit projections of using the emerging technology. Works under the general supervision of more experienced COTS Technology Specialists.

Minimum Education: Associates Degree

Minimum Experience: At least one year of related hands-on experience with the specific equipment, software or other requirements specified by an actual Statement of Work or Statement of Need.

Technical Consultant II Functional Responsibility: Analyzes, designs, and applies the knowledge needed to investigate and solution emerging technologies. Provide technical expertise and guidance in emerging technologies, plan, conduct, and technically implement. Analyze the trade-off of implementing vs. not implementing the technology. Can provide cost benefit projections of using the emerging technology.

Minimum Education: Associates Degree

Minimum Experience: At least two years of related hands-on experience with the specific equipment, software or other requirements specified by an actual Statement of Work or Statement of Need.

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Technical Consultant III Functional Responsibility: Assists in the development of an emerging technologies plan and its technical implementation. Analyze the trade-off of implementing vs. not implementing the technology. Can provide cost benefit projections of using the emerging technology. Works under the general supervision of more experienced COTS Technology Specialists.

Minimum Education: Bachelors Degree

Minimum Experience: At least four years of related hands-on experience with the specific equipment, software or other requirements specified by an actual Statement of Work or Statement of Need.

Technical Consultant IV Functional Responsibility: Assists in the development of an emerging technologies plan and its technical implementation. Analyze the trade-off of implementing vs. not implementing the technology. Can provide cost benefit projections of using the emerging technology. Works under the general supervision of more experienced COTS Technology Specialists.

Minimum Education: Bachelors Degree

Minimum Experience: At least seven years of related hands-on experience with the specific equipment, software or other requirements specified by an actual Statement of Work or Statement of Need.

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SIN 518210ERM Vendor Certification for Electronic Records Management Solutions Version 3.0 (As of MAS Refresh 18)

For the purposes of the MAS Solicitation, eight (8) specific elements of Electronic Records Management (ERM) Services have been identified. These 8 elements are fully defined and the corresponding requirements are identified in NARA’s Universal Electronic Records Management Requirements spreadsheet attachment to the Solicitation. These requirements have been established and are administered by the National Archives and Records Administration (NARA). Vendors may provide any combination of the 8 elements of ERM solutions; however, vendors must certify that they are capable of meeting all standards associated with the elements they propose by completing this self-certification. Vendors must include a completed copy of this certification in their published GSA MAS Contract Price List to help illustrate their ERM capabilities to federal customer agencies.

Proposed Elements of Electronic Records Management Services:

By selecting the below Elements, you are self-certifying you meet NARA’s Universal ERM Requirements for that Element. Select all Elements that apply.

X Element 1 - Office Management Applications ☐ Element 2 - Electronic Messages ☐ Element 3 - Social Media ☐ Element 4 - Websites ☐ Element 5 - Photographs (Born-Digital and Scanned Images) ☐ Element 6 - Digital Audio and Video X Element 7 - Structured Data ☐ Element 8 - Shared Drives

In the space below you must provide a brief summary description for each of the above Elements that you have checked off. The summary must include which ERM products/ services/ solutions — currently awarded under SIN 518210ERM of your MAS contract — are related to the respective Element. Example questions are provided for each Element to assist with your response. Those questions are based on NARA’s Universal Electronic Records Management Requirements and reflect common questions from agencies. If you cannot provide a summary description for a given Element, or you do not currently offer products/services/solutions under SIN 518210ERM related to that Element, you cannot self-certify that Element on this form. Please use as much space as you need below, but be concise!

Please respond as “Not applicable” for any Element you did not select above.

The specifics of your below responses are not part of the evaluation criteria for adding SIN 518210ERM. The intention of the below section is to assist agencies with market research and help agencies understand your offerings / capabilities as they relate to the above ERM Elements you have selected.

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If you have questions about the above ERM Elements and the information on NARA’s Universal ERM Requirements spreadsheet, please contact NARA’s Records Management Policy Team at rmpolicy@nara.gov.

Element 1 - Office Management Applications Please provide a brief summary of your awarded offerings (products/services/solutions) under SIN 518210ERM that help agencies meet Element 1. Some example questions to consider are: Which office management applications does your service/solution manage (e.g. Microsoft 365, Google Workspace, etc.)? How do you associate Office Management documents with a records schedule? How do you apply metadata to Office Management documents?

For MERP Systems, Inc., to assist agencies in complying with the NARA (National Archives and Records Administration) Universal Electronic Records Management Requirements, particularly in the context of Office Management Applications, MERP offers a range of products, services, and solutions:

1. Integration with Popular Office Management Applications: As a Gold Certified Microsoft Partner, MERP’s services and solutions are designed to integrate seamlessly with Microsoft 365.

This integration ensures that the management of documents and records within these platforms adheres to NARA’s requirements.

2. Metadata Application and Management: MERP’s solutions can automate the application of metadata to office management documents by extracting key information from documents and tagging them appropriately. The metadata aid in categorization and retrieval and plays a crucial role in records management and compliance.

3. Data Security and Access Control: MERP offers solutions that include robust permissions control features and audit trails, which ensure that sensitive information is adequately protected and access is restricted to authorized personnel.

4. Customization and Scalability: MERP offers customizable solutions that can be scaled and modified to meet the specific requirements of the agency. This ensures that the solution remains relevant and effective as the agency’s needs evolve.

5. Training and Support: To ensure that the agency personnel are proficient in using these tools, MERP provides comprehensive training and ongoing support. This includes user manuals, training sessions, and a dedicated support team for troubleshooting and assistance.

6. Cloud-Based Options: For enhanced accessibility and collaboration, MERP might offer cloud-based solutions. These allow for remote access to documents and records, facilitating collaboration while maintaining compliance with NARA’s guidelines.

By offering these comprehensive services and solutions, MERP enables agencies to effectively manage their office management applications and documents, ensuring compliance with NARA’s electronic records management requirements while enhancing overall efficiency and document accessibility.

Element 2 - Electronic Messages Please provide a brief summary of your awarded offerings (products/services/solutions) under SIN 518210ERM that help agencies meet Element 2. Some example questions to consider are: Which electronic messages does your service/solution manage (e.g. SMS/MMS, iMessage, WhatsApp, social media messages, voicemail, etc.)? Are you able to capture SMS/MMS at the carrier-level? How do you apply metadata to electronic messages? Where are records stored (e.g. managed in the system in which they were created or in a dedicated recordkeeping system)?

Not Applicable.

Element 3 - Social Media

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Please provide a brief summary of your awarded offerings (products/services/solutions) under SIN 518210ERM that help agencies meet Element 3. Some example questions to consider are: Which social media platforms does your solution/services capture and manage (e.g. Facebook, YouTube, Instagram, WordPress)? What technology is used to capture social media records? What frequency can your solution/services capture? How do you address changes in what social media platforms allow for capture?

Not Applicable.

Questions for Element 4 - Websites Please provide a brief summary of your awarded offerings (products/services/solutions) under SIN 518210ERM that help agencies meet Element 4. Some example questions to consider are: What technology do you use to crawl websites? Do you have the capability to capture internal and external sites? What formats do you use for web captures? Can you capture websites in NARA-acceptable formats? What quality assurance processes/tools do you offer?

Not Applicable.

Questions for Element 5 - Photographs (Born-Digital and Scanned Images) Please provide a brief summary of your awarded offerings (products/services/solutions) under SIN 518210ERM that help agencies meet Element 5. Some example questions to consider are: How do you associate Photographs with a records schedule?

How do you apply metadata for categorization and searchability to Photographs?

Not Applicable.

Questions for Element 6 - Digital Audio and Video Please provide a brief summary of your awarded offerings (products/services/solutions) under SIN 518210ERM that help agencies meet Element 6. Some example questions to consider are: How do you associate Digital Audio and Video files with a records schedule? How do you apply metadata for categorization and searchability to Digital Audio and Video?

Not Applicable.

Questions for Element 7 - Structured Data Please provide a brief summary of your awarded offerings (products/services/solutions) under SIN 518210ERM that help agencies meet Element 7. Some example questions to consider are: What is your approach to managing structured data? Do you offer solutions additional to what the agency uses, work with their current systems, or both?

For MERP Systems, Inc., to assist agencies in meeting the NARA (National Archives and Records Administration) Universal Electronic Records Management Requirements, especially in the realm of managing structured data, we offer a suite of products, services, and solutions:

1. Data Integration and Interoperability Solutions: MERP provides solutions that seamlessly integrate with existing agency systems to manage structured data. This involves creating interoperable platforms that can communicate with various databases and software used by the agency, ensuring a unified approach to data management.

2. Data Migration and Conversion Services: Recognizing that agencies might need to transfer existing structured data into new systems, MERP offers data migration services. This involves safely and efficiently moving data from legacy systems to modern platforms, including data cleansing and format conversion.

3 Scalability and Performance Optimization: To accommodate the growing amount of structured data, MERP offers cloud-hosted solutions that can handle increased data loads without compromising performance, ensuring the system grows with the agency’s needs.

4. Security and Access Control Measures: Given the sensitive nature of government records, MERP offers solutions that incorporate security features including encryption, access controls, and audit trails to protect data integrity and confidentiality.

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5. Custom Development and Consultation Services: MERP provides custom development services to create solutions tailored to the unique challenges faced by the agency.

6. Ongoing Support and Training: To ensure the effective use of these tools and systems, MERP provides comprehensive training for agency staff, along with ongoing technical support and system maintenance.

By offering these diverse and adaptable solutions, MERP is well-positioned to assist government agencies in efficiently managing their structured data, ensuring compliance with NARA’s electronic records management requirements, and enhancing overall data-driven decision-making capabilities.

Questions for Element 8 - Shared Drives Please provide a brief summary of your awarded offerings (products/services/solutions) under SIN 518210ERM that help agencies meet Element 8. Some example questions to consider are: What capabilities does your solution/services provide for identifying duplicates? What other organizational methods do you employ for managing shared drives?

Not Applicable.

MERP Systems, Inc. hereby certifies that we are capable of meeting all standards described in the solicitation and NARA’s Universal Electronic Records Management Requirements attachment for each of the sections of ERM Elements we have proposed, as indicated above.

Offeror (To be signed only by an authorized principal, with authority to bind the undersigned contractor)

Prem Nair Name (Printed)

Partner Title

August 1, 2024 Date