MAS - Summit Technologies Inc. - GS35F398CA

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Federal Supply Schedule GS35F398CA Federal contract IDV
Contract number
GS35F398CA
Issued by
GSA Federal Acquisition Service

About this file

This document outlines a federal supply schedule contract for professional services and information technology labor categories. The contract was awarded on July 1, 2020 and extends through June 30, 2025. It provides services across multiple SIN codes, including information technology professional services, management and financial consulting, and order-level materials. Labor categories covered include analysts, engineers, project managers, and subject matter experts at various levels of experience. Rates are provided for over 50 labor categories along with descriptions of minimum qualifications and functional responsibilities for each.

Summit Technologies, Inc. (DBA Benefits Processing Services) Pricelist and/or Vendor Terms and Conditions for GS35F398CA, a Federal Supply Schedule awarded to Summit Technologies, Inc. (DBA Benefits Processing Services), under Information Technology Schedule 70 (IT-70)

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GENERAL SERVICES ADMINISTRATION

Federal Acquisition Service

AUTHORIZED FEDERAL SUPPLY SCHEDULE FSS PRICE LIST

Online access to contract ordering information, terms and conditions, pricing, and the option to create an electronic delivery order are available through GSA Advantage!®. The website for GSA Advantage!® is: https://www.GSAAdvantage.gov.

Multiple Award Schedule

FSC Group: Professional Services, Information Technology FSC Class: DA01, R425, 4230

Contract number: GS-35F-398CA

Contract period: July 1, 2020 – June 30, 2030

SUMMIT TECHNOLOGIES, INC

430 New Park Avenue, Suite 201

Hartford, CT 06106

United States of America www.summtech.com

Phone: 860-570-0661

Fax: 860-953-1250

Contractor Point of Contact for Contract Administration

Paul Patel

President ppatel@summtech.com

Business size: Small Business

Women-Owned Small Business

SBA-Certified Women-Owned Small Business

SBA Certified Small Disadvantaged Business

SBA Certified HUBZone Firm

For more information on ordering, go to the following website: https://www.gsa.gov/schedules.

The price list is current as of PS-0032, effective March 6, 2025.

Prices Shown Herein are Net (discount deducted) http://www.summtech.com/ https://www.gsa.gov/schedules

CUSTOMER INFORMATION

1a. Table of awarded special item number(s) with appropriate cross-reference to item descriptions and awarded price(s).

SINs RECOVERY SIN Title

54151S 54151SRC

54151SSTLOC

Information Technology Professional Services

541611 541611RC Management and financial consulting, acquisition and grants management support, and business program and project management services

611430 611430RC Professional and management development training

OLM OLMSTLOC

OLMRC

Order Level Materials

1b. Identification of the lowest priced model number and lowest unit price for that model for each special item number awarded in the contract. This price is the Government price based on a unit of one, exclusive of any quantity/dollar volume, prompt payment, or any other concession affecting price. Those contracts that have unit prices based on the geographic location of the customer, should show the range of the lowest price, and cite the areas to which the prices apply. N/A

1c. If the Contractor is proposing hourly rates, a description of all corresponding commercial job titles, experience, functional responsibility and education for those types of employees or subcontractors who will perform services shall be provided. If hourly rates are not applicable, indicate “Not applicable” for this item. See Page 4

2. Maximum order:

SINs Maximum

Order

54151S $500,000

541611 $1,000,00

611430 $1,000,00

OLM $250,000

3. Minimum order: $100

4. Geographic coverage. Worldwide

5. Point of production. Hartford, CT

6. Discount from list prices or statement of net price. Government Net Prices (discounts already deducted.)

7. Quantity discounts. 15% for 9 or more System Administrator - Senior

8. Prompt payment terms. Information for Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions. 1% - 20

Days; Net 30

9. Foreign items. None

10a. Time of delivery. To Be Determined at the Task Order Level

10b. Expedited Delivery. Items available for expedited delivery are noted in this price list.

Contact Contractor

10c. Overnight and 2-day delivery. Contact Contractor

10d. Urgent Requirements. Contact Contractor

11. F.O.B. point. Destination

12a. Ordering address. Same as Contractor address

12b. Ordering procedures: See Federal Acquisition Regulation (FAR) 8.405-3

13. Payment address. Same as Contractor address

14. Warranty provision. Standard Commercial Warranty Terms and Conditions

15. Export packing charges. Not Applicable

16. Terms and conditions of rental, maintenance, and repair. Not Applicable

17. Terms and conditions of installation. Not Applicable

18a. Terms and conditions of repair parts indicating date of parts price lists and any discounts from list prices. Not Applicable

18b. Terms and conditions for any other services. Not Applicable

19. List of service and distribution points. Not Applicable

20. List of participating dealers. Not Applicable

21. Preventive maintenance. Not Applicable

22a. Special attributes such as environmental attributes. Not Applicable

22b. If applicable, indicate that Section 508 compliance information is available for the information and communications technology (ICT) products and services and show where full details can be found (e.g., contractor’s website or other location.) The ICT Accessibility standards can be found at: www.Section508.gov/. Not Applicable

23. Unique Entity Identifier (UEI) number. UJ4LWNSJSEL9

24. Notification regarding registration in System for Award Management (SAM) database.

Contractor registered and active in SAM

Service Contract Labor Standards: The Service Contract Labor Standards, formerly the

Service Contract Act (SCA), apply to this contract and it includes SCLS applicable labor categories. Labor categories and fixed price services marked with a (**) in this pricelist are based on the U.S. Department of Labor Wage Determination Number(s) identified in the

SCLS/SCA matrix. The prices awarded are in line with the geographic scope of the contract

(i.e., nationwide).

SCA Eligible Labor Category SCA Equivalent Code Title Wage Determination No.

Documentation Specialist 01070 – Documentation Preparation Clerk

2005-2087

Desktop Support Specialist 14160 – Personal Computer Support Technician

2005-2087

Telecommunications Technician 23931 – Telecommunications Mechanic I 2005-2087

Systems Administrator I 14170 – System Support Specialist 2005-2087

LABOR CATEGORY RATES

SIN Labor Category GSA PRICE

Year 10

GSA PRICE

Year 11

GSA PRICE

Year 12

GSA PRICE

Year 13

GSA PRICE

Year 14

54151S Applications Systems Analyst/ Programmer – Senior

$101.05 $103.27 $105.55 $107.87 $110.25

54151S Business Process Consultant

$113.85 $116.36 $118.92 $121.54 $124.21

54151S Business Systems Analyst - Senior

$136.46 $139.47 $142.54 $145.67 $148.88

54151S Business Systems Specialist

$126.71 $129.50 $132.35 $135.26 $138.24

54151S Database Administrator

$97.49 $99.64 $101.83 $104.07 $106.36

54151S Documentation Specialist - Intermediate**

$60.23 $61.56 $62.91 $64.29 $65.70

54151S Information Assurance Manager

$173.09 $176.90 $180.79 $184.77 $188.83

54151S IT Subject Matter Specialist

$150.38 $153.68 $157.07 $160.52 $164.06 http://www.section508.gov/

54151S Software Architect $126.13 $128.90 $131.73 $134.63 $137.59

54151S Software Developer – Senior

$110.97 $113.41 $115.91 $118.46 $121.07

54151S Systems Administrator

- Intermediate

$77.78 $79.50 $81.25 $83.03 $84.86

54151S Systems Administrator

- Senior

$95.48 $97.57 $99.72 $101.91 $104.16

54151S Systems Engineer $88.55 $90.50 $92.49 $94.53 $96.60

54151S UNIX Systems Administrator

$102.37 $104.62 $106.92 $109.27 $111.68

54151S Web Designer $93.61 $95.67 $97.77 $99.92 $102.12

54151S Web Project Manager $106.42 $108.76 $111.14 $113.59 $116.09

54151S Business Analyst $151.27 $154.60 $158.01 $161.48 $165.04

54151S Senior Web/ Portal Designer

$119.26 $121.88 $124.56 $127.30 $130.11

54151S Senior Network Engineer

$116.64 $119.21 $121.83 $124.51 $127.25

54151S Appplication Technical Production Support

$93.00 $95.04 $97.14 $99.27 $101.46

54151S Desktop Support Specialist**

$45.14 $46.14 $47.15 $48.19 $49.25

54151S SSRS Developer (Database Developer)

$110.54 $112.97 $115.46 $117.99 $120.59

54151S .NET Developer $131.44 $134.33 $137.28 $140.30 $143.39

54151S Manager/Operations Manager

$137.44 $140.46 $143.56 $146.71 $149.93

54151S Web Developer III $99.12 $101.30 $103.53 $105.80 $108.13

54151S Content Manager $137.44 $140.46 $143.56 $146.71 $149.93

54151S Junior Web Designer- Webmaster

$60.55 $61.88 $63.24 $64.63 $66.06

54151S Senior System Engineer $122.31 $125.00 $127.75 $130.56 $133.43

54151S Hardware Technician** $78.06 $79.77 $81.52 $83.31 $85.15

54151S Information Technology Sr.

Consultant

$118.55 $121.16 $123.83 $126.55 $129.33

54151S IT Security Specialist Senior

$89.46 $91.43 $93.44 $95.50 $97.60

54151S NOC IT Security Specialist

$61.72 $63.08 $64.47 $65.89 $67.35

54151S Project Control Specialist

$75.27 $76.93 $78.62 $80.35 $82.12

54151S Senior IT Analyst $127.10 $129.90 $132.77 $135.69 $138.67

54151S IA Analyst $105.39 $107.71 $110.08 $112.49 $114.97

54151S Senior Windows Systems Admin

$127.72 $130.53 $133.40 $136.33 $139.34

54151S Applications Programmer

$124.23 $126.96 $129.75 $132.60 $135.53

54151S Computer Security Systems Specialist (Intermediate)

$124.15 $126.88 $129.67 $132.52 $135.44

54151S Database Management Specialist

$120.90 $123.56 $126.28 $129.06 $131.90

54151S Intermediate Information Assurance (IA) Analyst

$124.70 $127.44 $130.24 $133.10 $136.03

54151S Principal Systems Architect

$203.97 $208.45 $213.04 $217.72 $222.51

54151S Project Manager $122.17 $124.86 $127.61 $130.42 $133.29

54151S Senior Functional Analyst

$115.00 $117.53 $120.12 $122.76 $125.46

54151S Subject Matter Expert (Intermediate)

$119.46 $122.09 $124.78 $127.52 $130.32

54151S Senior Applications Programmer

$127.60 $130.41 $133.28 $136.21 $139.20

54151S Analyst II $68.20 $69.70 $71.23 $72.81 $74.41

54151S Analyst III $74.40 $76.03 $77.70 $79.42 $81.16

54151S Analyst IV $88.04 $89.97 $91.95 $93.97 $96.04

54151S Consultant $105.39 $107.71 $110.08 $112.49 $114.97

54151S Program Analyst $93.00 $95.04 $97.14 $99.27 $101.46

54151S Engineer $130.20 $133.06 $135.99 $138.98 $142.04

54151S Mid Level Engineer $119.04 $121.66 $124.34 $127.08 $129.87

54151S Mid Level Network Engineer

$130.27 $133.13 $136.06 $139.05 $142.12

54151S Project Management Analyst

$136.39 $139.40 $142.46 $145.59 $148.80

54151S Senior Business Analyst $148.80 $152.07 $155.42 $158.83 $162.33

54151S Senior Level Engineer $139.50 $142.57 $145.70 $148.91 $152.18

54151S Systems Administration I**

$95.48 $97.57 $99.72 $101.91 $104.16

54151S Telecommunications Technician**

$116.55 $119.11 $121.73 $124.41 $127.15

541611, 611430

Analyst II $60.79 $62.13 $63.50 $64.90 $66.33

541611, 611430

Analyst III $72.49 $74.09 $75.72 $77.38 $79.08

541611, 611430

Analyst IV $78.47 $80.19 $81.95 $83.76 $85.60

541611 Business Analyst Sr. $127.78 $130.59 $133.46 $136.39 $139.40

541611 Business Analyst $135.55 $138.53 $141.57 $144.69 $147.87

541611, 611430

Consultant $93.94 $96.01 $98.13 $100.28 $102.49

541611, 611430

Program Analyst $82.89 $84.72 $86.58 $88.48 $90.43

541611 Project Manager II $109.36 $111.77 $114.23 $116.74 $119.30

541611 Subject Matter Expert I $108.61 $111.00 $113.44 $115.94 $118.49

541611 Subject Matter Expert

II

$121.10 $123.76 $126.48 $129.26 $132.10

541611 Subject Matter Expert

III

$137.70 $140.74 $143.83 $146.99 $150.23

541611 Professional Services Business Process Consultant

$97.76 $99.91 $102.11 $104.35 $106.65

541611 Professional Services Business Systems Analyst - Senior

$117.19 $119.77 $122.41 $125.10 $127.85

541611 Professional Services Business Systems Specialist

$108.81 $111.20 $113.65 $116.15 $118.71

541611

Professional Services Documentation Specialist - Intermediate**

$51.72 $52.86 $54.02 $55.20 $56.42

541611 Professional Services Business Analyst

$129.90 $132.77 $135.69 $138.67 $141.72

541611 Professional Services Project Control Specialist

$64.62 $66.05 $67.50 $68.98 $70.50

541611 Professional Services Project Manager

$104.91 $107.21 $109.57 $111.98 $114.45

541611 Professional Services Subject Matter Expert (Intermediate)

$102.58 $104.84 $107.14 $109.50 $111.91

541611 Professional Services Consultant

$90.50 $92.49 $94.53 $96.60 $98.73

541611 Professional Services Program Analyst

$79.86 $81.61 $83.41 $85.24 $87.11

541611 Professional Services Senior Business Analyst

$127.78 $130.59 $133.46 $136.39 $139.40

611430 Senior Knowledge Management Specialist

$95.76 $97.86 $100.02 $102.22 $104.46

611430 SharePoint / Web Developer

$71.82 $73.40 $75.01 $76.66 $78.35

LABOR CATEGORY DESCRIPTIONS

Title Description Minimum Education

Required Certifications

Min. Years Experience

Applications Systems Analyst/ Programmer – Senior

Under general direction, formulates and defines system scope and objectives. Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations, operating time, and form of desired results. Prepares detailed specifications from which programs will be written. Designs, codes, tests, debugs, and documents those programs.

Competent to work at the highest technical level of all phases of applications systems analysis and programming activities.

Bachelors None 4

Business Process Consultant

Responsible for most complex systems process analysis, design, and simulation. Requires highest-level understanding of organization’s business systems and industry requirements. Focus is on process analysis and re-engineering, with an understanding of technical problems and solutions as they relate to the current and future business environment. Creates process change by integrating new processes with existing ones and communicating these changes to impacted Business Systems teams. Recommends and facilitates quality improvement efforts. May lead re-engineering team and act as project manager in some cases.

Bachelors None 4

Business Systems Analyst - Senior

Under general direction, formulates and defines systems scope and objectives based on both user needs and a good understanding of applicable business systems and industry requirements. Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations, operating time, and form of desired results. Includes analysis of business and user needs, documentation of requirements, and translation into proper system requirement specifications.

Bachelors None 5

Business Systems Specialist

Top-level technical contributor with expertise in particular business processes responsible for formulating systems scope and objectives relative to the organization’s business plan and industry requirements.

Acts independently or as a member of a project team responsible for providing technical guidance concerning the business implications of the application of various systems. Provides technical consulting on complex projects.

Associates None 5

Database Administrator

Participates in the design, creation, and maintenance of computerized databases. Responsible for quality control and auditing of databases to ensure accurate and

Associates None 3

Education

Required Certifications

Min. Years Experience appropriate use of data. Works with management to develop database strategies to support company needs.

Consults with and advises users on access to various databases. Works directly with users to resolve data conflicts and inappropriate data usage. Directs the maintenance and use of the corporate data dictionary.

Documentation Specialist - Intermediate**

Under general supervision, prepares and/or maintains systems, programming, and operations documentation, including user manuals. Maintains a current internal documentation library. Competent to work on most phases of documentation.

Associates None 2

Information Assurance Manager

Analyzes and defines security requirement for computer systems which may include mainframes, workstations, and personal computers. Designs, develops, engineers, and implements solutions that meet security requirements. Provides integration and implementation of the computer system security solution.

Bachelors None 5

IT Subject Matter Specialist

Provides extremely high-level subject matter proficiency for work described in the task. Provides advanced technical knowledge and analysis of highly specialized applications and operational environment, high-level functional systems analysis, design, integration, documentation, training, and implementation advice on complex problems that require doctorate level knowledge of the subject matter for effective implementation.

Bachelors None 5

Software Architect

Works independently designing and developing new software products or major enhancements to existing software. May lead a large development team in the design of highly complex software systems. Acts as highest-level technical expert, addressing problems of systems integration, compatibility, and multiple platforms. Responsible for project completion. Performs feasibility analysis on potential future projects to management.

Bachelors None 5

Software Developer

– Senior

Under general direction, participates as high-level technical expert in design development, coding, testing, and debugging new software or significant enhancements to existing software. Works with technical staff to understand problems with software and develops specifications to resolve them. Resolves customer complaints and responds to suggestions for improvements and enhancements. Participates in the development of software user manuals.

Associates None 5

Systems Administrator - Intermediate

Under general supervision, responsible for installing, configuring, and maintaining operating system workstations and servers, including web servers, in support of business processing requirements. Performs software installations and upgrades to operating systems and layered software packages. Schedules installations and upgrades and maintains them in

Associates None 3

Education

Required Certifications

Min. Years Experience accordance with established IT policies and procedures.

Monitors and tunes the system to achieve optimum performance levels.

Systems Administrator - Senior

Under general direction, responsible for activities related to system administration. Assigns personnel to various projects, directs their activities, and evaluates their work. Ensures long-term requirements of systems operations and administration are included in the overall information systems planning of the organization. Responsible for the installation, maintenance, configuration, and integrity of computer software. Implements operating system enhancements that will improve the reliability and performance of the system.

Associates None 5

Systems Engineer

Performs a variety of systems engineering tasks and activities that are broad in nature and are concerned with major systems design, integration, and implementation, including personnel, hardware, software, budgetary, and support facilities and/or equipment. Provides quality assurance review and the evaluation of new and existing software products.

Bachelors None 3

UNIX Systems Administrator

Responsible for the installation, configuration, and maintenance of UNIX operating systems. Recognizes and troubleshoots problems with server hardware and applications software. Establishes and documents standards and procedures for management review.

Requires extensive knowledge of computer operations and familiarity with shell and kernel programming.

Associates None 2

Web Designer

Under direct supervision, designs and builds web pages using a variety of graphics software applications, techniques, and tools. Designs and develops user interface features, site animation, and special effects elements. Contributes to the design group’s efforts to enhance the appeal of the organization’s online offerings. Designs the website to support the organization’s strategies and goals relative to external communications. Typically requires one to three years of experience in the area of web design. Requires knowledge of web-based technologies including browsers ASP pages, HTML code, object-oriented technology, and graphics software.

Associates None 2

Education

Required Certifications

Min. Years Experience

Web Project Manager

Serves as project manager of a development team responsible for planning, developing, and deploying websites including preparation of text, graphics, audio, and video for web pages. Works directly with partners and clients to determine project scope and specifications. Coordinates the work of design and development teams to implement online designs.

Reviews progress, manages resources, and ensures overall quality of completed website. Typically requires experience in management and understanding of web technologies.

Associates None 4

Business Analyst

Under general supervision, formulates and defines systems scope and objectives through research and fact-finding combined with an understanding of applicable business systems and industry requirements. With this knowledge, develops or modifies moderately complex information systems. Includes analysis of business and user needs, documenting requirements, and revising existing system logic difficulties as necessary. Guides and advises less-experienced Business Analysts.

Competent to work in some phases of systems analysis and considers the business implications of the application of technology to the current business environment.

Bachelors None 7

Senior Web/ Portal Designer

Under general direction, participates as high-level technical expert in design development, coding, testing, and debugging new software or significant enhancements to existing software. Works with technical staff to understand problems with software and develops specifications to resolve them. Resolves customer complaints and responds to suggestions for improvements and enhancements. Participates in the development of software user manuals. May act as team leader on less complex projects. Assists in training less experienced software development staff.

Bachelors None 7

Senior Network Engineer

Under general direction, manages the purchase, installation, and support of network communications, including LAN/WAN systems. Responsible for evaluating current systems. Works on complex problems where analysis of situation requires in-depth evaluation of various factors. Plans large-scale systems projects through vendor comparison and cost studies. Provides work leadership and training to lower level network engineers. Requires expert knowledge of LAN/WAN systems, networks, and applications.

Bachelors None 8

Education

Required Certifications

Min. Years Experience

Appplication Technical Production Support

Under general direction, responsible for ensuring the timely process through which application problems are controlled. Includes application problem recognition, research, isolation, resolution, and follow-up steps.

Requires experience and understanding of application and environment. Competent to work on most phases of applications systems analysis, programming and testing activities, but requires instruction and guidance in other phases. Typically involves use of knowledge base, problem management and/or configuration management databases.

Bachelors None 5

Desktop Support Specialist**

Under general supervision, supports end users at one more locations. Works with users to solve problems with available technology including hardware, software and peripherals. Studies and analyzes systems’ needs, trains users on software and hardware, and handles troubleshooting.

Associates None 1

SSRS Developer (Database Developer)

Responsible for product support and maintenance of the data warehouse and/or database reporting system.

Performs database and report design and construction.

Codes and documents scripts and stored procedures.

Designs/implements data strategy methods. Develops appropriate programs and systems documentation.

Assists with Metadata repository management.

Prepares/implements data verification and testing methods for the data warehouse. Creates index and view scripts.

Bachelors None 7

.NET Developer

Under general supervision, develops codes, tests, and debugs new software or enhancements to existing Microsoft .NET based systems. Has good understanding of business applications. Works with technical staff to understand problems with software and resolve them.

Resolves customer complaints with software and responds to suggestions for improvements and enhancements. May assist in development of software user manuals.

Bachelors None 7

Manager/Operations Manager

Applies advanced principles, theories, and concepts to the development, maintenance, and implementation of information security standards, procedures, and guidelines. Solves complex technical problems, ensuring that systems and organizational databases are protected from unauthorized access and use. Monitors systems, identifies threats, and handles disaster recovery operations. Interfaces with user community to understand their security needs, implementing procedures to accommodate them. May require familiarity of domain structures, user authentication, and digital signatures. Identifies network vulnerabilities and recommends remedial action. May require understanding of firewall theory and configuration.

Bachelors None 5

Education

Required Certifications

Min. Years Experience

Web Developer III

Designs and develops web sites based on the customer’s Internet strategies and objectives. Proposes web site strategies and creates action plans and applications to carry out strategies and accomplish objectives.

Customizes web-based interactive features, builds database gateways, and implements electronic commerce services.

Bachelors None 5

Content Manager

Maintains data files and control procedures for moderately complex business systems that may be mainframe-, mini-, or client/server-based. Responsible for system security and data integrity. Assigns passwords and monitors use of resources. Applies extensive knowledge of the business applications and expertise in commercial software programs and unique applications in resolving problems. Troubleshoots computer related problems and contacts appropriate service representatives to resolve systems problems.

Installs hardware and software. Performs backups, database administration, and file recovery. Optimizes system operation and resource utilization and performs system-capacity analysis and planning. Provides assistance to users in accessing and using business systems. May provide task direction to team members.

Bachelors None 5

Junior Web Designer- Webmaster

Contributes to the design and development of customer web sites. Assists more experienced developers in proposing web site strategies and in creating action plans and applications. Helps to customize web-based interactive features, build database gateways, and implement electronic commerce services.

Bachelors None 1

Senior System Engineer

Performs technical planning, system integration, verification and validation, cost and risk, and supportability and effectiveness analyses for total systems. Analyses are performed at all levels of total system product to include: concept, design, fabrication, test, installation, operation, maintenance and disposal.

Ensures the logical and systematic conversion of customer or product requirements into total systems solutions that acknowledge technical, schedule, and cost constraints. Performs functional analysis, timeline analysis, detail trade studies, requirements allocation and interface definition studies to translate customer requirements into hardware and software specifications.

Education

Required Certifications

Min. Years Experience

Hardware Technician**

Provides technical support for computers and associated networks. Installs, troubleshoots, services, and repairs personal computers, network equipment such as servers, modems, multiplexers, related computer software, telephones, cables, and connectors. Provides personal computer, hardware, and software support.

Installs, services, and repairs personal computers and installs attendant software. Connects personal computers and terminals to existing data networks.

Maintains network diagrams and circuit records.

Maintains trouble logs. Instructs users in the use of personal computers and networks.

Associates None 1

Information Technology Sr.

Consultant

Performs a variety of activities in one or more of the following and/or related areas: personal computer applications training, data control and scheduling coordination, systems administration, data security administration, and associated fields. Develops and applies advanced concepts, techniques, and standards.

Serves as prime consultant and external spokesperson for the organization on highly significant matters relating to policies, programs, capabilities, and long-range goals and objectives. Develops solutions to problems of unusual complexity which require a high degree of ingenuity, creativity, and innovativeness.

Challenges are frequently unique and solutions may serve as precedent for future decisions.

Bachelors None 8

IT Security Specialist Senior

Applies current computer science technologies to the design, development, evaluation, and integration of computer systems and networks to maintain system security. Works with commercial computer product vendors in the design and evaluation of state-of-the-art secure operating systems, networks, and database products. Provides security engineering and integration services to internal customers. Involved in a wide range of security issues including architectures, electronic data traffic, network access. Uses encryption technology, penetration and vulnerability analysis of various security technologies, and information technology security research. May prepare security reports to regulatory agencies such as Departments of Defense or Energy.

Associates DoD 8570 Security+

NOC IT Security Specialist

Applies current computer science technologies to the design, development, evaluation, and integration of computer systems and networks to maintain system security. Works with commercial computer product vendors in the design and evaluation of state-of-the-art secure operating systems, networks, and database products. Provides security engineering and integration services to internal customers. Involved in a wide range of security issues including architectures, electronic data traffic, network access.

Associates DoD 8570 Security+

Education

Required Certifications

Min. Years Experience

Project Control Specialist

Manages and directs a business operations organization supporting program/product areas. Responsible for managing a team of business finance, planning, and contracts professional staff ensuring contractual compliance, cost management, budget development and analyses, financial estimating, configuration management and proposal support. Responsible for coordinating subordinate employee recruitment, selection and training, performance assessment, work assignments, salary, and recognition/disciplinary actions.

Bachelors None 3

Senior IT Analyst

Conducts analysis of transition planning, intelligence information requirements, and may develop architecture baselines. Assists with and leads development of integration, migration plans/schedules.

May support ISR and C4ISR programs/clients. Provides research and assistance with implementation of community policies and guidance. Supports business process improvements or systems analysis for missions, systems, and fiscal requirements.

Bachelors None 9

IA Analyst

Designs, develops or recommends integrated security system and physical control solutions that will ensure proprietary/confidential data and systems are protected. Provides technical engineering services for the support of integrated security systems and solutions to manage information-related risks. Participates with the client in the strategic design process to translate security and business requirements into technical designs. Configures and validates secure systems and physical controls, and tests security products and systems to detect security weakness.

Bachelors None 2

Senior Windows Systems Admin

Under general direction, responsible for activities related to system administration. Assigns personnel to various projects, directs their activities, and evaluates their work. Ensures long-term requirements of systems operations and administration are included in the overall information systems planning of the organization. Responsible for the installation, maintenance, configuration, and integrity of computer software. Implements operating system enhancements that will improve the reliability and performance of the system.

Bachelors None 8

Applications Programmer

Participates in the design of software tools and subsystems to support reuse and domain analysis.

Assists Applications Engineer and Applications Programmer to interpret software requirements and design specifications to code and integrate and test software components.

Bachelors None 2

Education

Required Certifications

Min. Years Experience

Computer Security Systems Specialist (Intermediate)

Under general supervision, analyzes and defines security requirements for MLS issues. Designs, develops, engineers and implements solutions to MLS requirements. Gathers and organizes technical information about an organization's mission goals and needs, existing security products and ongoing programs in the MLS arena. Performs risk analyses, which also includes risk assessment. Provides technical support for secure software development and integration tasks, including reviewing work products for correctness and adhering to the design concept and to user standards.

Bachelors None 3

Database Management Specialist

Provides highly technical expertise in the use of DBMS.

Evaluates and recommends available DBMS products to support validated user requirements. Defines file organization, indexing methods and security procedures for specific user applications.

Bachelors None 8

Intermediate Information Assurance (IA) Analyst

Under general technical supervision, performs network monitoring, analysis and reporting in accordance with the provisions of DoD Directive 8570.01-M. These skills and their associated duties may include the following:

Intrusion: Examines potential security violations, incidents, malicious activity and attacks to determine if policy has been breached, assesses the impact, and preserves artifacts. Enters and tracks events and incidents. Supports incident escalation and assesses probable damages, identifies damage control and remediation, and assists in developing courses of action.

Bachelors None 5

Principal Systems Architect

Establishes system information requirements using analysis of the information engineer(s) in the development of enterprise-wide or large-scale information systems. Determines and identifies high level functional and technical requirements based on interactions with the user community and knowledge of the enterprise architecture. Designs architecture to include the software, hardware and communications to support the total requirements as well as provide for present and future cross-functional requirements and interfaces.

Masters None 8

Project Manager

Serves as the project manager for a complex mid-size task and/or project. Interfaces with the Government Contracting Officer (KO), task order-level TMs, Government management personnel and customer agency representatives. Is responsible for the overall management of the project and insuring that the technical solutions and schedules are implemented in a timely manner.

Bachelors None 10

Senior Functional Analyst

Analyze user needs to determine functional and cross-functional requirements. Performs functional allocation to identify required tasks and their interrelationships.

Identifies resources required for each task. Provides daily supervision and direction to support staff.

Bachelors None 5

Education

Required Certifications

Min. Years Experience

Subject Matter Expert (Intermediate)

With minimal direction, provides expert support, analysis and research into exceptionally complex problems, and processes relating to the subject matter.

Serves as technical expert on executive-level project teams providing technical direction, interpretation and alternatives. Thinks independently and demonstrates exceptional written and oral communications skills.

Applies extensive technical expertise, and has full knowledge of other related disciplines.

Bachelors None 10

Senior Applications Programmer

Analyzes functional business applications and design specifications for functional activities. Develops block diagrams and logic flow charts. Translates detailed design into computer software. Tests, debugs and refines the computer software to produce the required product. Prepares required documentation, including both program-level and user-level documentation.

Enhances software to reduce operating time or improve efficiency. Provides technical direction to programmers to ensure program deadlines are met.

Bachelors None 4

Analyst II

Under general supervision, performs a variety of assigned duties, including analysis, design and development, evaluation, specifications, procedures, troubleshooting, and documentation. Performs day-to-day maintenance of accounting data. May be called upon to deliver presentations and assist in task planning.

Bachelors None 4

Analyst III

Works as a team member and performs a variety of assigned duties, including analysis, design and development, evaluation, specifications, procedures, troubleshooting, and documentation. Performs day-to-day maintenance of accounting data. May be called upon to deliver presentations and assist in task planning.

Bachelors None 6

Analyst IV

Works as a team member with advanced, comprehensive knowledge of methodologies, principals and practices related to logistics, business, or financial management disciplines. Ability to organize, analyze, interpret, and evaluate financial and management data in the solution of financial management and accounting problems. Ensures compliance with technological standards throughout the project. Operates with considerable latitude for actions and decisions. May serve as a prime point of contact with the client. May be called upon to deliver presentations, plan tasks, and coordinate resources and budgets.

Bachelors None 8

Consultant

A Consultant provides expertise in providing consulting services across a range of areas. Performs a variety of tasks that require both practical experience and theoretical, state-of-the-art, technical knowledge in specialty areas.

Bachelors None 10

Education

Required Certifications

Min. Years Experience

Program Analyst

A Program Analyst must have knowledge in how to plan, analyze and evaluate the effectiveness of operating programs. Must be able to use source data to evaluate the effectiveness of programs and business processes.

Must be able to use qualitative and quantitative analytical skills to assess the effectiveness of the operations.

Bachelors None 5

Engineer

Basic knowledge of systems development lifecycle and systems engineering role throughout lifecycle of IT Infrastructure. Detailed knowledge of one or more of the systems engineering competencies.

Bachelors None 3

Mid Level Engineer

Good understanding of systems development lifecycle and systems engineering role throughout lifecycle of IT Infrastructure. Detailed knowledge of one or more of the systems engineering competencies. Has the ability to handle unusually complex jobs within the competency areas of detailed knowledge.

Bachelors None 6

Mid Level Network Engineer

This family provides overall network engineering support for a broad range of programs. May include planning, designing, and evaluating various components of network. May evaluate and recommend new technologies to enhance current capabilities.

Bachelors None 6

Project Management Analyst

Responsible for ensuring contract requirements and subcontractor responsibilities are being accomplished including working on the definition and implementation of project planning techniques to provide visibility on the contract. Responsibilities may include developing budgets and schedules to meet contractual/project requirements for an assigned portion of a program, participating in and establishing and defining program plan requirements, and monitoring and reporting performance against plans to ensure that contractual, cost and schedule objectives are met.

Bachelors None 6

Senior Business Analyst

Responsible for defining and developing business processes, policies, roles and responsibilities, and performance metrics. Conducts analysis of business processes: current state analysis, gap analysis, benchmarking, best practices identification, organizational assessment, and other related tasks.

Takes project from original concept through final implementation.

Bachelors None 8

Senior Level Engineer

Comprehensive understanding of systems development lifecycle and systems engineering role throughout lifecycle. Detailed knowledge of many of the systems engineering competencies listed above under Scope, and recognized expertise in some of these areas. Able to handle seldom and unusually occurring job events.

Expert level knowledge of at least one customer domain and intermediate or expert level knowledge of at least one additional customer domain.

Education

Required Certifications

Min. Years Experience

Systems Administration I**

Responsible for managing the functionality and efficiency of one or more operating systems. Duties may include setting up administrator and service accounts, maintaining system documentation, tuning system performance, installing system wide software, validating and implementing critical system patches, and allocating mass storage space. Interacts with users and evaluates vendor products. Makes recommendations to purchase hardware and software, coordinates installation and provides backup recovery.

Associates None 6

Telecommunications Technician**

Performs routine tasks relating to voice and data telecommunications equipment installation, modifications, troubleshooting, repairs, and maintenance. May maintain liaison with outside vendor and order equipment as needed.

Associates None 1

Analyst II

Under general supervision, performs a variety of assigned duties, including analysis, design and development, evaluation, specifications, procedures, troubleshooting, and documentation. May be called upon to deliver presentations and assist in task planning.

Bachelors None 4

Analyst III

Works as a team member and performs a variety of assigned duties, including analysis, design and development, evaluation, specifications, procedures, troubleshooting, and documentation. May be called upon to deliver presentations and assist in task planning.

Bachelors None 6

Analyst IV

Works as a team member with advanced, comprehensive knowledge of methodologies, principals and practices related to technology, logistics, business, or finance. Ability to organize, analyze, interpret, and evaluate data in the solution of problems. Ensures compliance with standards throughout the project.

Operates with considerable latitude for actions and decisions. May serve as a prime point of contact with the client. May be called upon to deliver presentations, plan tasks, and coordinate resources and budgets.

Bachelors None 8

Business Analyst Sr.

Responsible for analyzing user business problems. May formulate and define scope and objectives through research, analysis, testing and fact finding with a basic understanding of business and industry requirements.

May prepare communications and make presentations on recommendations on system enhancements or alternatives. May act as functional expert. Provides problem definition, evaluation of requirements, and implementation of systems to meet business, user, and cost requirements. May act as functional expert.

Education

Required Certifications

Min. Years Experience

Business Analyst

Under general supervision, formulates and defines systems scope and objectives through research and fact‐ finding combined with an understanding of applicable business systems and industry requirements. With this knowledge, develops or modifies moderately complex information systems. Includes analysis of business and user needs, documenting requirements, and revising existing system logic difficulties as necessary. Guides and advises less‐experienced Business Analysts.

Bachelors None 7

Consultant

Provides expert level consultation for developing, supporting, and providing internal review and audit activities of operational, administrative, and financial functions. Develops and applies advanced methods for business process reengineering, organizational performance support, team training development, and strategic planning services. Interfaces with top level government officials. Will perform high-level analytical/operational implementation consulting as well as provide facilitation and training services. Serves as the programmatic subject matter expert of development and implementation of the systems to address the needs of management. Develops operating procedures, policies, guidelines, establishment of controls, coordination of necessary actions, and method of program evaluations.

Bachelors None 10

Program Analyst

Knowledge in how to plan, analyze and evaluate the effectiveness of operating programs. Must be able to use source data to evaluate the effectiveness of programs and business processes. Must be able to use qualitative and quantitative analytical skills to assess the effectiveness of the operations.

Bachelors None 10

Project Manager II

Responsible for day-to-day financial analysis of area operations. Manages the implementation of specific government or commercial project. Plans, coordinates, and manages the actions taken by an organization to acquire and execute a project. Integrates all functions and activities necessary to perform the project to meet the client or customer requirements. Plans and implements actions by the project team to define and implement technical baseline and meet quality requirements for project products and services. Directs project team personnel, manages cost and schedule, ensures contract compliance, and serves as principal customer interface.

Education

Required Certifications

Min. Years Experience

Subject Matter Expert I

Provides expert level support, analysis and research into exceptionally complex problems, and processes relating to the subject matter. Serves as expert providing technical direction, interpretation and alternatives.

Applies extensive expertise and has full knowledge of other related disciplines. Guides the successful completion of major programs and may function in a project leadership role. Develops solutions to complex problems that require the regular use of ingenuity and creativity. Expertise is in a specialty functional area (for example IT, accounting, finance, logistics, operations research, healthcare, scientific or other unique disciplines).

Bachelors None 4

Subject Matter Expert II

Makes recommendations and advises on organization-wide system improvements, requirements, systems design, optimization, or sustainment efforts in one or more specialized areas. Provides expert level support, analysis and research into exceptionally complex problems, and processes relating to the subject matter.

Serves as expert providing technical direction, interpretation, and alternatives. Applies extensive expertise and has full knowledge of other related disciplines. Guides the successful completion of major programs and may function in a project leadership role.

Develops solutions to complex problems that require the regular use of ingenuity and creativity. Expertise is in a specialty functional area (for example IT, accounting, finance, logistics, operations research, healthcare, scientific or other unique disciplines). Provides mentoring support to junior subject matter experts.

Bachelors None 6

Subject Matter Expert III

Defines the problems and analyzes and develops plans and requirements in the subject matter area for moderately complex to complex systems. Coordinates and manages the preparation of analysis, evaluations, and recommendations for proper implementation of programs and systems specifications. Provides technical, managerial, and administrative direction for problem definition, analysis, requirements development and implementation for extremely complex systems in the subject matter area. Makes recommendations and advises on organization or enterprise-wide system improvements, requirements, systems design, optimization, or sustainment efforts in one or more specialized areas. Guides the successful completion of major programs and may function in a project leadership role. Develops solutions to complex problems that require the regular use of ingenuity and creativity.

Expertise is in a specialty functional area (for example IT, accounting, finance, logistics, operations research, healthcare, scientific or other unique disciplines).

Education

Required Certifications

Min. Years Experience

Provides guidance and supervises subject matter experts at levels I and II.

Professional Services Business Process Consultant

Responsible for most complex systems process analysis, design, and simulation. Requires highest-level understanding of organization’s business systems and industry requirements. Focus is on process analysis and re-engineering, with an understanding of technical problems and solutions as they relate to the current and future business environment. Creates process change by integrating new processes with existing ones and communicating these changes to impacted Business Systems teams. Recommends and facilitates quality improvement efforts. May lead re-engineering team and act as project manager in some cases.

Bachelors None 4

Professional Services Business Systems Analyst - Senior

Under general direction, formulates and defines systems scope and objectives based on both user needs and a good understanding of applicable business systems and industry requirements. Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations, operating time, and form of desired results. Includes analysis of business and user needs, documentation of requirements, and translation into proper system requirement specifications.

Bachelors None 5

Professional Services Business Systems Specialist

Top-level technical contributor with expertise in particular business processes responsible for formulating systems scope and objectives relative to the organization’s business plan and industry requirements.

Acts independently or as a member of a project team responsible for providing technical guidance concerning the business implications of the application of various systems. Provides technical consulting on complex projects.

Associates None 5

Professional Services Documentation Specialist - Intermediate**

Under general supervision, prepares and/or maintains systems, programming, and operations documentation, including user manuals.

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