Federal Supply Schedule GS35F388BA

Federal Supply Service Authorized Federal Supply Schedule Price List

General Purpose Commercial

Information Technology, Software & Services IT Schedule 70 Price List

Solicitation FCIS-JB-980001B (Refresh # 32)

SIN 132-8 Purchase of Equipment:

FSC CLASS 7010- System Configuration

Servers

Large Scale Computers

FSC CLASS 7025 - INPUT/OUTPUT AND STORAGE DEVICES

Network Equipment

Storage Devices including Magnetic Storage

Other I/O and Storage Devices

FSC CLASS 7035 - ADP SUPPORT EQUIPMENT

ADP Support Equipment

SIN 132-9 Purchase of Used or Refurbished Equipment

Servers

Large Scale Computers

FSC CLASS 7025 - INPUT/OUTPUT AND STORAGE DEVICES

Network Equipment

Storage Devices including Magnetic Storage

Other I/O and Storage Devices

FSC CLASS 7035 - ADP SUPPORT EQUIPMENT

ADP Support Equipment

SIN 132-12 Maintenance of Equipment, Repair Service, and Repair Parts/Spare Parts (FPDS Code J070- Maintenance and Repair Service)(Repair Parts/Spare Parts-See FSC Class for basic equipment)

Repair Service

Repair Parts/Spare Parts

Contract number: GS-35A-388BA

Contract period: June 3, 2014 – June 2, 2019

Zerowait Corporation 707 Kirkwood Hwy, Wilmington, DE 19805 p: 302.996.9408 f: 302.994.4302 sales@zerowait.com www.zerowait.com www.simplstor.com

Products and ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order from this Authorized FSS Information Technology Schedule Pricelist are available through GSA Advantage!,® a menu-driven database system. The internet address for GSA Advantage! ® is: www.GSAAdvantage.gov. For more information on ordering from Federal Supply Schedules click on the FSS Schedules button at www.fss.gsa.gov.

http://www.zerowait.com/ http://www.simplstor.com/ http://www.gsaadvantage.gov/ http://www.fss.gsa.gov/

Zerowait Corporation 2 | P a g e

1a. TABLE OF AWARDED SPECIAL ITEM NUMBERS (SINs)

SIN 132-8 Purchase of New Equipment:

Servers

Large Scale Computers

FSC CLASS 7025 - INPUT/OUTPUT AND STORAGE DEVICES

Network Equipment

Storage Devices including Magnetic Storage

Other I/O and Storage Devices

FSC CLASS 7035 - ADP SUPPORT EQUIPMENT

ADP Support Equipment

SIN 132-9 Purchase of Used or Refurbished Equipment

FSC CLASS 7010- System Configuration

Servers

Large Scale Computers

FSC CLASS 7025 - INPUT/OUTPUT AND STORAGE DEVICES

Network Equipment

Storage Devices including Magnetic Storage

Other I/O and Storage Devices

FSC CLASS 7035 - ADP SUPPORT EQUIPMENT

ADP Support Equipment

SIN 132-12 Maintenance of Equipment, Repair Service, and Repair Parts/Spare Parts

(FPDS Code J070- Maintenance and Repair Service)(Repair Parts/Spare Parts-See FSC Class for basic equipment)

Repair Service

Repair Parts/Spare Parts

1b. LOWEST PRICED MODEL/SERVICE NUMBER FOR EACH SIN

SIN PART # DESCRIPTION GSA PRICE w/IFF

132-8 SSA-45-90

SimplStor® Add-on Shelf: 45 x 2TB SATA Drives providing 90TB Raw Storage; All Disk Drives loaded in Hot - Swappable Trays; Redundant Power Supplies, Interconnect cables; Includes:

Includes: One Year of SimplStor® 24hr Support/Replacement Services

$16,894.64

132-9 X554-ESH4-300-15K

NetApp Shelf/Drive Combinations DS14MK4 with 14 x 300GB FC/15K

OEM: X94015A-ESH4-R5-C

$2,450.87

132-12 SSA-45-90 Supt 1 Off-Site SimplStor® Shelf Support $3,378.93

Zerowait Corporation 3 | P a g e

1c. Pull: Not applicable

2. MAXIMUM ORDER:

The Maximum Order value for the following Special Item Numbers (SINs) are:

SIN 132-8: $ 500,000

SIN 132-9: $ 500,000

SIN 132-12: $ 500,000

3. MINIMUM ORDER:

The Minimum Order value for the following Special Item Numbers (SINs) are:

SIN 132-8: $ 100.00

SIN 132-9: $ 100.00

SIN 132-12: $ 100.00

4. GEOGRAPHIC COVERAGE (DELIVERY AREA): CONUS – 48 Contiguous States & D.C.

5. POINT(S) OF PRODUCTION:

SIN 132-8: Wilmington, DE SIN 132-9: TAA/BAA, NAFTA Compliant SIN 132-12: Wilmington, DE

6. DISCOUNT FROM LIST PRICES OR STATEMENT OF NET PRICE: 2.5%

7. QUANTITY DISCOUNTS:

3-10 Items = 6% 11-20 Items = 10%

21+ item = 15%

8. PROMPT PAYMENT TERMS: Net 30 Days

9. GOVERNMENT PURCHASE CARDS:

9a. Accepted at or below the micro-purchase threshold 9b. Accepted above the micro-purchase threshold

10. FOREIGN ITEMS:

All items are U.S. made end products, designated country end products, Caribbean Basin country end products, Canadian end products, TAA, NAFTA or Mexican end products as defined in the Trade Agreements Act of 1979, as amended.

11a. TIME OF DELIVERY:

SIN 132-8: 10-15 Business Days SIN 132-9: 5-7 Business Days SIN 132-12: 24 hours Service

Parts: 1-2 business days or pre-stock available

Zerowait Corporation 4 | P a g e

11 b. EXPEDITED DELIVERY: Available at actual cost for SINs 132-8 and 132-9. Included in 132-12

Service Contract

11 c. OVERNIGHT AND 2-DAY DELIVERY: Available at actual cost for SINs 132-8, 132-9 and 132-12

12. F.O.B. POINT(S): Destination

13a. ORDERING ADDRESS: Zerowait Corporation

707 Kirkwood Hwy, Wilmington, DE 19805 Attn: Sales

13b. ORDERING PROCEDURES: Ordering activities shall use the ordering procedures of Federal

Acquisition Regulation (FAR) 8.405-3. These procedures apply to all SINs.

14. PAYMENT ADDRESS: Zerowait Corporation

707 Kirkwood Hwy, Wilmington, DE 19805

15. WARRANTY PROVISION: SIN 132-8: 1 year

SIN 132-9: 30 Days SIN 132-12: 1 year for new replacement parts

16. EXPORT PACKING CHARGES: Not available, outside the scope of this contract

17. TERMS AND CONDITIONS OF GOVERNMENT PURCHASE CARD ACCPTANCE: Government Purchase Card payments made in accordance with the requirements of Clause 552.232- 79, “Payment by Credit Card” above the micro purchase threshold in support of SIN 132- 8, 132-9 and 132-12 are accepted

18. TERMS AND CONDITIONS OF MAINTENANCE AND REPAIR: See Terms and Conditions specific to SIN 132-12

19. TERMS AND CONDITIONS OF INSTALLATION: All items under all SINs are normally self-installable by qualified IT personnel.

20a. TERMS AND CONDITIONS FOR ANY OTHER SERVICE: Not Applicable, outside the scope of this

Contract

21. LIST OF SERVICE AND DISTRIBUTION POINTS: Not Applicable, outside the scope of this Contract

22. LIST OF PARTICIPATING DEALERS: Not Applicable, outside the scope of this Contract

23. PREVENTIVE MAINTENANCE: Not Applicable, outside the scope of this Contract

24. SPECIAL ATTRIBUTES SUCH AS ENVIRONMENTAL ATTRIBUTES:

All SimplStor® replacement parts for items offered under SIN 132-8 are brand new

All parts offered under SIN 132-9 are 100% post-consumer content

Zerowait Corporation 5 | P a g e

24b. SECTION 508 COMPLIANCE FOR EIT:

Information is available on Electronic and Information Technology (EIT) supplies and services at: www.Section508.gov

25. DATA UNIVERSAL NUMBER SYSTEM (DUNS) NUMBER: 937866218

26. NOTIFICATION REGARDING REGISTRATION IN THE SYSTEM FOR AWARD MANAGEMENT (SAM)

DATABASE:

Registration Current & Complete http://www.section508.gov/

Zerowait Corporation 6 | P a g e

Critical Information Specific to Schedule 70

Special Item Number 132-8

1. MATERIAL AND WORKMANSHIP

All equipment furnished hereunder must satisfactorily perform the function for which it is intended.

2. ORDER

Written orders, EDI orders (GSA Advantage! and FACNET), credit card orders, and orders placed under blanket purchase agreements (BPA) agreements shall be the basis for purchase in accordance with the provisions of this contract. If time of delivery extends beyond the expiration date of the contract, the Contractor will be obligated to meet the delivery and installation date specified in the original order.

For credit card orders and BPAs, telephone orders are permissible.

3. TRANSPORTATION OF EQUIPMENT

FOB DESTINATION. Prices cover equipment delivery to destination (CONUS) for any location within the geographic scope of this contract.

4. INSTALLATION AND TECHNICAL SERVICES

a. INSTALLATION. The equipment provided under this contract is normally self-installable by qualified IT technicians/engineers. When the equipment provided under this contract is not normally self-installable, the Contractor's technical personnel shall be available to the ordering activity, via telephone or email, to coach IT staff through the installation of the equipment and assist in any troubleshooting that may be required at no additional charge.

b. INSTALLATION, DEINSTALLATION, REINSTALLATION. The Davis-Bacon Act (40 U.S.C. 276a-276a-

7) provides that contracts in excess of $2,000 to which the United States or the District of Columbia is a party for construction, alteration, or repair (including painting and decorating) of public buildings or public works with the United States, shall contain a clause that no laborer or mechanic employed directly upon the site of the work shall receive less than the prevailing wage rates as determined by the Secretary of Labor. The requirements of the Davis-Bacon Act do not apply if the construction work is incidental to the furnishing of supplies, equipment, or services.

For example, the requirements do not apply to simple installation or alteration of a public building or public work that is incidental to furnishing supplies or equipment under a supply contract. However, if the construction, alteration or repair is segregable and exceeds $2,000, then the requirements of the Davis-Bacon Act applies.

TERMS AND CONDITIONS APPLICABLE TO PURCHASE OF

GENERAL PURPOSE COMMERCIAL INFORMATION TECHNOLOGY NEW EQUIPMENT

(SPECIAL ITEM NUMBER 132-8)

Zerowait Corporation 7 | P a g e

The ordering activity issuing the task order against this contract will be responsible for proper administration and enforcement of the Federal labor standards covered by the Davis-Bacon Act.

The proper Davis-Bacon wage determination will be issued by the ordering activity at the time a request for quotations is made for applicable construction classified installation, de-installation, and reinstallation services under SIN 132-8 or SIN 132-9.

c. OPERATING AND MAINTENANCE MANUALS. The Contractor shall furnish the ordering activity with one (1) copy of all operating and maintenance manuals which are normally provided with the equipment being purchased.

5. INSPECTION/ACCEPTANCE

The Contractor shall only tender for acceptance those items that conform to the requirements of this contract. The ordering activity reserves the right to inspect or test any equipment that has been tendered for acceptance. The ordering activity may require repair or replacement of nonconforming equipment at no increase in contract price. The ordering activity must exercise its post-acceptance rights (1) within a reasonable time after the defect was discovered or should have been discovered; and

(2) before any substantial change occurs in the condition of the item, unless the change is due to the defect in the item.

6. WARRANTY

a. Unless specified otherwise in this contract, the Contractor’s standard commercial warranty as stated in the contract’s commercial pricelist will apply to this contract. All equipment under SIN 132-8 is covered by an industry standard one (1) year manufacturer’s warrantee.

b. The Contractor’s standard commercial warranty will apply and be in effect for all new equipment purchased under this contract. Commercial warrantee is nontransferable without the prior written consent and acceptance of the Contractor.

c. The Contractor warrants and implies that the items delivered hereunder are merchantable and fit for use for the particular purpose described in this contract.

d. Limitation of Liability. Except as otherwise provided by an express or implied warranty, the Contractor will not be liable to the ordering activity for consequential damages resulting from any defect or deficiencies in accepted items.

e. If inspection and repair of defective equipment is required under this warranty will be the Contractor's plant, the address is as follows:

Attn: Service Department

707 Kirkwood Hwy Wilmington, DE 19805

302.996.9416: o

7. PURCHASE PRICE FOR ORDERED EQUIPMENT

The purchase price that the ordering activity will be charged will be the ordering activity purchase price in effect at the time of order placement, or the ordering activity purchase price in effect on the installation date (or delivery date when installation is not applicable), or otherwise negotiated prior to order;

whichever is less.

Zerowait Corporation 8 | P a g e

8. RESPONSIBILITIES OF THE CONTRACTOR

The Contractor shall comply with all laws, ordinances, and regulations (Federal, State, City or otherwise) covering work of this character, and shall include all costs, if any, of such compliance in the prices quoted in this offer.

9. TRADE-IN OF INFORMATION TECHNOLOGY EQUIPMENT

When an ordering activity determines that Information Technology equipment will be replaced, the ordering activity shall follow the contracting policies and procedures in the Federal Acquisition Regulation (FAR), the policies and procedures regarding disposition of information technology excess personal property in the Federal Property Management Regulations (FPMR) (41 CFR 101-43.6), and the policies and procedures on exchange/sale contained in the FPMR (41 CFR part 101-46).

OEM: MFG: Product Description: UOI:

Self

Install:

New

Equip:

GSA Price w/IFF:

SSC-36-68 Zerowait

SimplStor® Server: 2 Intel Xeon Quad Core Processors - w/ Intel 5520 Chipset, 32 GB Memory; 2 GigE Ports, 36 x 2TB SATA Drives (providing 68TB Raw Storage); All Disk Drives loaded in Hot - Swappable Trays; Redundant Power Supplies and Battery-Backed RAID card;

Preinstalled w/Red Hat Linux & Exception Reporter; Includes: One Year of SimplStor® 24hr Support/Replacement Services

Each Yes Yes $18,623.14

SSA-45-90 Zerowait

SimplStor® Add-On Storage Shelf: 45 x 2TB SATA Drives providing 90TB Raw Storage; All Disk Drives loaded in Hot - Swappable Trays;

Redundant Power Supplies, Interconnect cables; Includes: Includes: One Year of SimplStor® 24hr Support/Replacement Services

Each Yes Yes $16,894.64

Zerowait Corporation 9 | P a g e

Special Item Number 132-9

SPECIAL NOTE:

All Refurbished equipment offered under SIN 132-9 will be clearly identified as being refurbished in all GSA Pricelist pricing charts, GSA Advantage product descriptions, and in any response to a customer Request for Quote (RFQ) or request for information (RFI).

1. MATERIAL AND WORKMANSHIP

All equipment furnished hereunder must satisfactorily perform the function for which it is intended.

2. ORDER

Written orders, EDI orders (GSA Advantage! and FACNET), credit card orders, and orders placed under blanket purchase agreements (BPA) agreements shall be the basis for purchase in accordance with the provisions of this contract. If time of delivery extends beyond the expiration date of the contract, the Contractor will be obligated to meet the delivery and installation date specified in the original order. For credit card orders and BPAs, telephone orders are permissible.

3. TRANSPORTATION OF EQUIPMENT

FOB DESTINATION. Prices cover equipment delivery to destination (CONUS) for any location within the geographic scope of this contract.

4. INSTALLATION AND TECHNICAL SERVICES

a. INSTALLATION. The equipment provided under this contract is considered self-installable by qualified IT technicians/engineers. When the equipment provided under this contract is not normally self-installable, the Contractor's technical personnel shall be available to the ordering activity, via telephone or email, to coach IT staff through the installation of the equipment and assist in any troubleshooting that may be required at no additional charge.

TERMS AND CONDITIONS APPLICABLE TO PURCHASE OF

GENERAL PURPOSE COMMERCIAL INFORMATION TECHNOLOGY USED OR

REFURBISHED EQUIPMENT (SPECIAL ITEM NUMBER 132-9)

Zerowait Corporation 10 | P a g e

b. INSTALLATION, DEINSTALLATION, REINSTALLATION. The Davis-Bacon Act (40 U.S.C. 276a-276a-

7) provides that contracts in excess of $2,000 to which the United States or the District of Columbia is a party for construction, alteration, or repair (including painting and decorating) of public buildings or public works with the United States, shall contain a clause that no laborer or mechanic employed directly upon the site of the work shall receive less than the prevailing wage rates as determined by the Secretary of Labor. The requirements of the Davis-Bacon Act do not apply if the construction work is incidental to the furnishing of supplies, equipment, or services.

For example, the requirements do not apply to simple installation or alteration of a public building or public work that is incidental to furnishing supplies or equipment under a supply contract. However, if the construction, alteration or repair is segregable and exceeds $2,000, then the requirements of the Davis-Bacon Act applies.

The ordering activity issuing the task order against this contract will be responsible for proper administration and enforcement of the Federal labor standards covered by the Davis-Bacon Act.

The proper Davis-Bacon wage determination will be issued by the ordering activity at the time a request for quotations is made for applicable construction classified installation, de-installation, and reinstallation services under SIN 132-8 or SIN 132-9.

c. OPERATING AND MAINTENANCE MANUALS. The Contractor shall furnish the ordering activity with one (1) copy of all operating and maintenance manuals which are normally provided with the equipment being purchased.

5. INSPECTION/ACCEPTANCE

The Contractor shall only tender for acceptance those items that conform to the requirements of this contract. The ordering activity reserves the right to inspect or test any equipment that has been tendered for acceptance. The ordering activity may require repair or replacement of nonconforming equipment at no increase in contract price. The ordering activity must exercise its post-acceptance rights (1) within a reasonable time after the defect was discovered or should have been discovered; and

(2) before any substantial change occurs in the condition of the item, unless the change is due to the defect in the item.

6. WARRANTY

a. Unless specified otherwise in this contract, the Contractor’s standard commercial refurbished equipment warranty as stated in the contract’s commercial pricelist will apply to this contract.

b. Contractor warrants all refurbished equipment for 30 days after ordering activity acceptance.

Any refurbished equipment that fails during the 30 day period will be replaced or repaired at no charge to the ordering activity.

c. The Contractor warrants and implies that the items delivered hereunder are merchantable and fit for use for the particular purpose described in this contract.

d. Limitation of Liability. Except as otherwise provided by an express or implied warranty, the Contractor will not be liable to the ordering activity for consequential damages resulting from any defect or deficiencies in accepted items.

e. If inspection and repair of defective equipment is required under this warranty will be performed at the Contractor's plant, the address is as follows:

Attn: Service Department

707 Kirkwood Hwy Wilmington, DE 19805

302.996.9416: o

Zerowait Corporation 11 | P a g e

7. PURCHASE PRICE FOR ORDERED EQUIPMENT

The purchase price that the ordering activity will be charged will be the ordering activity purchase price in effect at the time of order placement, or the ordering activity purchase price in effect on the installation date (or delivery date when installation is not applicable), or otherwise negotiated prior to order; whichever is less.

8. RESPONSIBILITIES OF THE CONTRACTOR

The Contractor shall comply with all laws, ordinances, and regulations (Federal, State, City or otherwise) covering work of this character, and shall include all costs, if any, of such compliance in the prices quoted in this offer.

9. TRADE-IN OF INFORMATION TECHNOLOGY EQUIPMENT

When an ordering activity determines that Information Technology equipment will be replaced, the ordering activity shall follow the contracting policies and procedures in the Federal Acquisition Regulation (FAR), the policies and procedures regarding disposition of information technology excess personal property in the Federal Property Management Regulations (FPMR) (41 CFR 101-43.6), and the policies and procedures on exchange/sale contained in the FPMR (41 CFR part 101-46).

OEM: MFG: Product Description: UOI:

Install:

Refurb.

Equip.:

GSA Price w/IFF:

X94015A-ESH4-R5-C NetApp NetApp Shelf/Drive Combination:

Each Yes Yes $2,450.87 DS14MK4 with 14 x 300GB FC/15K

X54015A-ESH4-R5-C NetApp NetApp Shelf/Drive Combination:

Each Yes Yes $2,942.03 DS14MK4 with 14 x 450GB FC/15K

X64015A-ESH4-QS-R5 NetApp NetApp Shelf/Drive Combination:

Each Yes Yes $5,888.96 DS14MK4 with 14 x 600GB FC/15K

DSX-14.0TB-R5-C NetApp NetApp Shelf/Drive Combination:

Each Yes Yes $2,942.03 DS14MK2-AT with 14 x 1TB/SATA

DSX-28.0TB-R5-C NetApp NetApp Shelf/Drive Combination:

Each Yes Yes $11,782.84 DS14MK2-AT with 14 x 2TB/SATA

DS4243-1507-24S-R5-C NetApp NetApp Shelf/Drive Combination:

Each Yes Yes $6,871.28 DS4243 with 24 x 300GB SAS

DS4243-1511-24S-R5-C NetApp NetApp Shelf/Drive Combination:

Each Yes Yes $8,835.90 DS4243 with 24 x 450GB SAS

DS4243-1514-24S-R5-C NetApp NetApp Shelf/Drive Combination:

Each Yes Yes $10,800.53 DS4243 with 24 x 600GB SAS

DS4243-0724-24A-R5-C NetApp NetApp Shelf/Drive Combination:

Each Yes Yes $9,327.06 DS4243 with 24 x 1TB SATA

DS4243-0748-24A-QS-R5 NetApp NetApp Shelf/Drive Combination:

Each Yes Yes $14,729.78 DS4243 with 24 x 2TB SATA

Zerowait Corporation 12 | P a g e

Special Item Number 132-12

1. SERVICE AREAS

a. The repair service rates listed herein are applicable to any ordering activity location within a

3,000 mile radius of the Contractor’s service points. If any additional charge is to apply because of the greater distance from the Contractor’s service locations, the mileage rate or other distance factor shall be negotiated at the Task Order level.

b. Repair services will be performed at the Contractor's plant(s) listed below:

Zerowait Corporation Attn: Service Department

707 Kirkwood Hwy Wilmington, DE 19805

302.996.9416: o

2. MAINTENANCE ORDER – Not Applicable under this contract

3. REPAIR SERVICE AND REPAIR PARTS/SPARE PARTS ORDERS

a. Agencies may use written orders, EDI orders, credit card orders, blanket purchase agreements (BPAs), or small order procedures for ordering repair service and/or repair parts/spare parts under this contract. Orders for repair services shall not extend beyond the end of the contract period.

b. When repair service is ordered, only one chargeable repairman shall be dispatched to perform repair service, unless the ordering activity agrees, in advance, that additional repair personnel are required to effect repairs.

TERMS AND CONDITIONS APPLICABLE TO MAINTENANCE, REPAIR

SERVICE AND REPAIR PARTS/SPARE PARTS FOR GOVERNMENT-OWNED

GENERAL PURPOSE COMMERCIAL INFORMATION TECHNOLOGY

EQUIPMENT, RADIO/TELEPHONE EQUIPMENT, (AFTER EXPIRATION OF

GUARANTEE/WARRANTY PROVISIONS AND/OR WHEN REQUIRED SERVICE IS NOT COVERED

BY GUARANTEE/WARRANTY PROVISIONS) AND FOR LEASED EQUIPMENT

(SPECIAL ITEM NUMBER 132-12)

Zerowait Corporation 13 | P a g e

c. All replacement equipment covered under 132-12 is considered self-installable by qualified IT technicians/engineers.

4. LOSS OR DAMAGE

a. When the Contractor removes equipment to his establishment for repairs, the Contractor shall be responsible for any damage or loss, from the time the equipment is removed from the ordering activity installation, until the equipment is returned to such installation.

5. SCOPE

a. The Contractor shall provide maintenance for all equipment listed herein, as requested by the ordering activity during the contract term. Repair service and repair parts/spare parts shall apply exclusively to the equipment types/models within the scope of this Information Technology Schedule.

b. Equipment placed under maintenance service shall be in good operating condition.

(1) In order to determine that the equipment is in good operating condition, the equipment shall be subject to inspection by the Contractor, without charge to the ordering activity.

(2) Costs of any repairs performed for the purpose of placing the equipment in good operating condition shall be borne by the Contractor, if the equipment was under the Contractor's guarantee/warranty or maintenance responsibility prior to the effective date of the maintenance order.

(3) If the equipment was not under the Contractor's responsibility, the costs necessary to place the equipment in proper operating condition are to be borne by the ordering activity, in accordance with the provisions of Special Item Number 132-12 (or outside the scope of this contract).

6. RESPONSIBILITIES OF THE ORDERING ACTIVITY

a. Ordering activity personnel shall not perform maintenance or attempt repairs to equipment while such equipment is under the purview of a maintenance order, unless agreed to by the Contractor.

b. Subject to security regulations the Ordering Activity shall permit access to the equipment which is to be maintained or repaired.

c. If the Ordering Activity desires a factory authorized/certified service personnel then this should be clearly stated in the task or delivery order.

7. RESPONSIBILITIES OF THE CONTRACTOR

a. For equipment not covered by a maintenance contract or warranty, the Contractor's repair service personnel shall complete repairs as soon as possible after notification by the ordering activity that service is required. Within the service areas, this repair service should normally be done within 4 hours after notification.

b. If the Ordering Activity task or delivery order specifies a factory authorized/certified service personnel then the Contractor is obligated to provide such a factory authorized/certified service

Zerowait Corporation 14 | P a g e personnel for the equipment to be repaired or serviced, unless otherwise agreed to in advance between the Agency and the Contractor.

8. MAINTENANCE RATE PROVISIONS – Not Applicable under this contract

9. REPAIR SERVICE RATE PROVISIONS – Not Applicable under this contract

10. REPAIR PARTS/SPARE PARTS RATE PROVISIONS

All parts, furnished as spares or as repair parts in connection with the repair of equipment, unless otherwise indicated in this pricelist, shall be new or clearly marked refurbished standard parts manufactured by the equipment manufacturer. All parts shall be furnished at prices indicated in the Contractor's commercial pricelist dated June 4, 2014-December 31, 2014 at a discount of 2.5% from such listed prices.

11. GUARANTEE/WARRANTY—REPAIR SERVICE AND REPAIR PARTS/SPARE PARTS

a. REPAIR SERVICE All repair work will be guaranteed/warranted for a period of 1 year for all new parts provided in conjunction with SIN 132-8.

b. REPAIR PARTS/SPARE PARTS All parts, furnished either as spares or repaired parts (refurbished) will be guaranteed/warranted for a period of 30 days in conjunction with SIN 132-8.

12. INVOICES AND PAYMENTS (Provisions)

a. Maintenance Service:

(1) Invoices for maintenance service shall be submitted by the Contractor on a quarterly or monthly basis, after the completion of such period. Maintenance charges must be paid in arrears (31 U.S.C. 3324). PROMPT PAYMENT DISCOUNT, IF APPLICABLE, SHALL BE SHOWN ON

THE INVOICE.

(2) Payment for maintenance service of less than one month's duration shall be prorated at 1/30th of the monthly rate for each calendar day.

b. Repair Service and Repair Parts/Spare Parts:

Invoices for repair service and parts shall be submitted by the Contractor as soon as possible after completion of work. Payment under blanket purchase agreements will be made quarterly or monthly, except where cash payment procedures are used. Invoices shall be submitted separately to each ordering activity office ordering services under the contract. The cost of repair parts shall be shown as a separate item on the invoice, and shall be priced in accordance with paragraph #10, above. PROMPT PAYMENT DISCOUNT, IF APPLICABLE, SHALL BE SHOWN

ON THE INVOICE.

Zerowait Corporation 15 | P a g e

Service #: Provider: Service Description: UOI:

Install:

Renew:

GSA Price w/IFF:

SSC-36-68-Supt-1 Zerowait Off-Site SimplStor® Server

Support 1 Year Yes Yes $3,724.62

SSC-36-68-Supt-3 Zerowait Off-Site SimplStor® Server

Support 3 Years Yes Yes $11,173.87

SSC-36-68-Supt-5 Zerowait Off-Site SimplStor® Server

Support 5 Years Yes Yes $18,623.12

SSA-45-90-Supt-1 Zerowait Off-Site SimplStor® Shelf

Support 1 Year Yes Yes $3,378.93

SSA-45-90-Supt-3 Zerowait Off-Site SimplStor® Shelf

Support 3 Years Yes Yes $10,136.79

SSA-45-90-Supt-5 Zerowait Off-Site SimplStor Shelf

Support 5 Years Yes Yes $16,894.65